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9737 Washingtonian Blvd., Suite 350 • Gaithersburg, MD 20878 • www.broadsoft.com BroadWorks Meet-Me Audio Conferencing BroadWorks Meet-Me Audio Conferencing provides a full range of conferencing capabilities, from simple reservation-less conferencing to enterprise-class scheduled conferencing that hosts hundreds of users. This high-definition (HD) conferencing application is fully supported on existing BroadWorks ® network elements, so there is no additional purchase necessary. Provisioning and service administration is completely integrated into the BroadWorks platform, enabling service providers and enterprise managers to assign and manage conference features alongside hosted PBX and other BroadWorks applications. BroadWorks Meet-Me Conferencing Overview The BroadWorks conferencing application provides HD audio conferencing for any HD capable audio endpoint, for both reservation-less and scheduled conferencing. The easy-to-use web-based moderator client, used for either type of conference, can be launched from within the portal or from the Microsoft Outlook add-on, and can be used to view, manage or add participants during an active conference. Conference hosts can include a “Call Me Now” option in their meeting invite. Participants who receive the meeting invitation and click on the “Call Me Now” link are routed to a web page which prompts them to enter in their phone number. The request is sent to BroadWorks which then dials for the participant and connects them to the conference, eliminating any potential toll charges for the call. Dual Tone Multi Frequency (DTMF) conference control commands are also available to both moderators and participants, and can be invoked at any time during the conference. When a participant logs in as a moderator, they are given additional functions including locking and unlocking the conference, recording options, inviting new participants, and more. The reservation-less meet-me conferencing service allows participants to dial into an existing bridge number at any time without scheduling or operator intervention, while the scheduled conferencing option is designed to support the need for recurring or future conferences. The conference initiator can schedule conferences via the BroadWorks web portal or an easy-to-use Microsoft Outlook add- on, and notify participants via the Microsoft Outlook generated PRODUCT DATA SHEET email invite. From the BroadWorks CommPilot web portal, authorized users can view and modify any type of conference, configure personal conference preferences and access recorded conferences. Meet-Me Conferencing Service Delivery Models The BroadWorks Meet-Me Audio Conferencing application supports four common service delivery models: • Wholesale Audio Conferencing – Administrators create host accounts (bridge number, conference ID and moderator PIN) and distribute to subscribers, often on a wallet card. Confer- ences can be configured to limit the number of participants. • HD Business Conferencing for Small to Medium-Sized Businesses (SMB) – SMB customers with HD-capable de- vices can hold sales calls and other meetings taking advan- tage of the highest quality voice available. • Large-Scale Conferences and Webinars – Customers can conduct large-scale meetings and webinars using multiple moderators and taking advantage of numerous controls avail- able to eliminate typical interruptions such as entry tones, blocking music on hold for participants, and automatic muting of new participants (lecture mode). • Operator-Assisted Conference – Service providers may offer operator-assisted conferences by having participants dial into an operator, who then transfers the call into an active conference. End-User Benefits • HD Voice (G.722) – High-quality voice reduces meeting fa- tigue • Large Meeting Support – Up to 294 participants • Easier Scheduling – Microsoft Outlook add-on provides inte- grated scheduling options • Web-based Moderator Client – Moderators can login from anywhere to view and manage participants • Multiple Conference Types – Scheduled and on-demand meet-me conferencing is supported, as well as instant confer- encing for small groups • Conference Recording – Integrated recording and retrieval
