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© BOOKING PROTECT LTD2
SECTORS
EVENTS SPORTING EVENTS (INC. FOOTBALL) SEASON TICKETS FESTIVALS
ATTRACTIONS & THEME PARKS HOTEL BOOKINGS PACKAGE HOLIDAY BOOKINGS AIRLINE BOOKINGS
TRAIN BOOKINGS ACTIVITIES CAR RENTAL AIRPORT PARKING
ANY BOOKING • ANY SECTOR • ANYWHERE IN THE WORLD
© BOOKING PROTECT LTD3
INTRODUCTION
COMPREHENSIVE REFUNDPROTECTION.
INTRODUCTIONBooking Protect is an innovative affinity protection company that provides a complete refund protection product to its Retail Partners.
The product is a Refund Guarantee that our Retail Partners offer to their customers for a fee, which enables the customer to receive a refund in specified unforeseen circumstances.
The refund covers the total price of the booking which includes all service fees and charges meaning the customer always gets a FULL refund (subject to terms and conditions).
Click to watch an introduction to Booking Protect...
© BOOKING PROTECT LTD4
PRODUCT
PRODUCT FEATURESBooking Protect is a comprehensive Refund Guarantee, that you offer to your customers, this is backed up by a contract with a recognisable insurer and all administration is managed by us.
The Booking Protect product covers ALL elements of the booking including tickets, travel, accommodation, etc and ALL service and booking fees (subject to terms and conditions).
Outlined below are the core refund circumstances of the Booking Protect product, however if there are further circumstances you believe your customers require we will work with you to define and source these.
Protects your entire Booking (inc tickets, accommodation, travel, etc)
The customer receives a 100% refund (inc all service and transaction fees)
Death, Accident, Illnesss or Injury to the customer, their immediate family or a member of the group
Pre-existing medical conditions and pregnancy
Adverse Weather Conditions
Court Summons & Jury Service
Service personnel summoned unexpectedly by their employer (inc policeofficers, fire, medical practitioners, armed forces, etc)
Private vehicle failure (inc breakdown, fire, theft, accident, etc)
Public Transport Failure & Disruption (inc scheduled airline failure)
Redundancy
Relocation
Home Emergency (inc burglary, fire, flood, etc)
PRODUCT FEATURES CHECKLIST
© BOOKING PROTECT LTD5
SALES PROCESS
OPT OUTOpt-Out is the recommended approach which can be if the customer does not require protection. This cannot be used in the UK and Europe.
Click here to view it live
NEXT STEPThe Next-Step approach presents apop-up window to the customer making it simple to see the benefits of protection, and encourages them to select to continue including the protection product.
Click here to view it live
INFORMED CHOICEThe informed Choice approach requires the customer to select Yes or No to the productoffer. If the customer does not make a selection then a ‘pop-up’ sales message is presented for the customer to click Yes or No.
Click here to view it live
50-70%CONVERSION
20-40%CONVERSION
15-35%CONVERSION
© BOOKING PROTECT LTD6
REVENUE STREAM
GBP/EUR
1.001.491.992.492.993.493.994.494.995.496.999.99
11.9914.9916.9919.9921.9924.9927.4929.99
USD/CAD/AUD
1.792.793.793.994.995.996.797.798.799.9914.9918.6923.6927.4934.9939.9944.9949.9956.2962.49
From
5.00 15.00 25.00 35.00 45.00 55.00 65.00 75.00 85.00 95.00 105.00 155.00 205.00 255.00 305.00 355.00 405.00 455.00 505.00 605.00
To
14.99 24.99 34.99 44.99 54.99 64.99 74.99 84.99 94.99 104.99 154.99 204.99 254.99 304.99 354.99 404.99 454.99 504.99 604.99 704.99
NEW REVENUE STREAMThe Booking Protect product offers our Retail Partners a sustainable ongoing new income stream and a valuable service to their customers.
A typical arrangement would be pricing of the Booking Protect product between 3 - 9% of the Retail Price of the main product, however this is mutually agreed between Booking Protect and our Retail Partner’s.
The Retail Partner would retain up to 40% of the sales revenue, subject to a band minimum and pay the remainder to Booking Protect. This will cover the cost of the insurance, administration, provide the sales solution and handle all claims and customer support.
© BOOKING PROTECT LTD7
TESTIMONIALS
CUST
OMER
SCL
IENT
S
CLIENT & CUSTOMER TESTIMONIALSOur clients are our business and we therefore tailor our approach to relationship management to suit your unique needs. We do this through the provision of a Partnership Manager or Director who will work with you to define your relationship management requirements.
All clients have access to Affinity Hub, our distribution platform that enables you to view all of your sales, account details and finance data at any time within your own account.
Through this approach we have grown our client base quickly, primarily through recommendation and have NEVER lost a client.
Here are recommendations from a few of our clients and customers. Click on the buttons to see what they have to say about our outstanding service and product.
For more information on our Comprehensive Refund Protection product contact: