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T he dynamics of printing business across the globe has undergone a sea change. The past few years has wit- nessed technology integration and cross-over of tradi- tional printing boundaries like in offset, digital, packaging and newsprint. With print companies moving and operating into these segments under one roof, there is a radi- cal shift in production control systems. Print companies are moving away from being labelled as standard litho or digital printers; and therefore manufacturers have been obligated at ways to implement this mixed information into the MIS they offer. Optimus, has leveraged this notion and is of the view that traditional management information systems haven’t evolved and adapted with the advances in printers’ busi- nesses. Optimus feel print has altered greatly, since printers have diversified and broadened their print service. Today most print firms offer more than just printing, adding aspects such as consultation, design services and integration of cross-media platforms. As Anuj A Mehta, director of Paper Idea, the sole Indian distributor for Optimus MIS products states, “Demand is unpredictable, delivery deadlines have shortened, print now has faster turnarounds and within this process estimation is tedious task and printers tend to struggle in giving quotes accurately and quickly. The metrics of diverse services like offset, digital print, click charges, square metre pricing for wide-format and a streamlined and automated way of pric- ing any outworked element is a daunting task. In addition, the whole system may struggle with specific challenges to account for processes unrelated to production, such as design and consulting hours.” Step into Optimus, which claims that Dash, its latest MIS product offering, can address these problems. “Optimus Dash is the ideal MIS for digital and creative media companies,” says managing director Nicola Bisset. “Two years of intensive research into the different sectors of digital print production made us offer a MIS with funda- mental differences for digital printers. Digital printers are offering a lot of other (non-print) services, they tend to be brand-savvy and, in some cases, the print is incidental. “In the course of research and development (R&D) for Dash, we wanted to make sure it covered both litho and dig- ital printing; we found that we also had to cater to various (on-production) services. We’ve got clients whose services go beyond print and one even doesn’t do any printing.” Mehta points outs: “Dash is a dynamic MIS product ulti- mate for Indian printers, who have unique requirements and are on lookout for a process that helps them in doing effi- cient business. Optimus Dash platform is great for Indian printers looking for a right mix of digital and offset MIS solu- tion and Dash suits their business requirements.” New avatar Optimus Dash is enabled with a completely new front-end that tracks and effectively caters for any changes with who is ordering what and how the job is being ordered for print. “Our customers don’t face any teething troubles with esti- mates and don’t talk about estimators, rather they talk about enquiries and jobs,” says Bisset. One response to those changes is a new module, which the firm calls the sales enquiry and quotation manager. Another, and perhaps the biggest, change is the way the sys- tem has been opened up to integrate with third-party web- to-print (W2P) systems. “We’ve made it easy to work with W2P,” says director of R&D Nigel Tyler. “At Ipex 2010 in Birmingham, UK, we demonstrated Dash linked to RedTie’s RTT W2P system in a way that is completely seamless.” Mehta adds: “The integration is simple and works with any dynamic W2P platform with the option of using web services, cXML or API’s. A revamped estimating tool has added a new level of func- tionality. “It takes a slightly different approach; it’s now prod- uct-based and can handle lots of different product options,” says Tyler. “The idea is to enable much faster processing of jobs; it’s now possible to create an order in less than 12 sec- onds.” This need for speed is echoed by Bisset: “Digital printers using traditional MIS could find that by the time they’d entered a job into the system it was already out of the door.” Underlying the product-based approach is a new take on estimating which breaks everything down into tasks. “We put a lot of work into making it formula-based, so you can use it simply to estimate anything,” says Bisset. The company claims this new approach with enhanced yet simplified functionality makes it easier to work on a cam- paign basis, with the multiple different tasks and compo- nents that involves, rather than a job basis. Design elements are easy to incorporate, as are other non- print services and any outwork that has to be purchased. A new outwork manager module makes dealing with third-party suppliers quicker and easier, with the ability to set up preferred supplier lists. Other tools also simplify estimating, including templates for different types of work, so you don’t have to start from scratch when creating every estimate, and the inclusion of a Optimus Dash A robust MIS system that has been built to address the printing service requirements for both offset and digital, discovers Alok Singh Product Portfolio 74 PrintWeek India Vol III Issue 9 31 December 2010 www.printweek.com/india PRODUCT OF THE MONTH Optimus Dash: a new front-end to reflect changes in the way people order print
Transcript

The dynamics of printing business across the globe has undergone a sea change. The past few years has wit-nessed technology integration and cross-over of tradi-tional printing boundaries like in offset, digital,

packaging and newsprint. With print companies moving and operating into these segments under one roof, there is a radi-cal shift in production control systems. Print companies are moving away from being labelled as standard litho or digital printers; and therefore manufacturers have been obligated at ways to implement this mixed information into the MIS they offer.

Optimus, has leveraged this notion and is of the view that traditional management information systems haven’t evolved and adapted with the advances in printers’ busi-nesses. Optimus feel print has altered greatly, since printers have diversified and broadened their print service. Today most print firms offer more than just printing, adding aspects such as consultation, design services and integration of cross-media platforms.

As Anuj A Mehta, director of Paper Idea, the sole Indian distributor for Optimus MIS products states, “Demand is unpredictable, delivery deadlines have shortened, print now has faster turnarounds and within this process estimation is tedious task and printers tend to struggle in giving quotes accurately and quickly. The metrics of diverse services like offset, digital print, click charges, square metre pricing for wide-format and a streamlined and automated way of pric-ing any outworked element is a daunting task. In addition, the whole system may struggle with specific challenges to account for processes unrelated to production, such as design and consulting hours.”

Step into Optimus, which claims that Dash, its latest MIS product offering, can address these problems.

“Optimus Dash is the ideal MIS for digital and creative media companies,” says managing director Nicola Bisset. “Two years of intensive research into the different sectors of digital print production made us offer a MIS with funda-mental differences for digital printers. Digital printers are offering a lot of other (non-print) services, they tend to be brand-savvy and, in some cases, the print is incidental.

“In the course of research and development (R&D) for Dash, we wanted to make sure it covered both litho and dig-ital printing; we found that we also had to cater to various (on-production) services. We’ve got clients whose services go beyond print and one even doesn’t do any printing.”

Mehta points outs: “Dash is a dynamic MIS product ulti-mate for Indian printers, who have unique requirements and are on lookout for a process that helps them in doing effi-

cient business. Optimus Dash platform is great for Indian printers looking for a right mix of digital and offset MIS solu-tion and Dash suits their business requirements.”

New avatar Optimus Dash is enabled with a completely new front-end that tracks and effectively caters for any changes with who is ordering what and how the job is being ordered for print.

“Our customers don’t face any teething troubles with esti-mates and don’t talk about estimators, rather they talk about enquiries and jobs,” says Bisset.

One response to those changes is a new module, which the firm calls the sales enquiry and quotation manager. Another, and perhaps the biggest, change is the way the sys-tem has been opened up to integrate with third-party web-to-print (W2P) systems.

“We’ve made it easy to work with W2P,” says director of R&D Nigel Tyler. “At Ipex 2010 in Birmingham, UK, we demonstrated Dash linked to RedTie’s RTT W2P system in a way that is completely seamless.”

Mehta adds: “The integration is simple and works with any dynamic W2P platform with the option of using web services, cXML or API’s.

A revamped estimating tool has added a new level of func-tionality. “It takes a slightly different approach; it’s now prod-uct-based and can handle lots of different product options,” says Tyler. “The idea is to enable much faster processing of jobs; it’s now possible to create an order in less than 12 sec-onds.”

This need for speed is echoed by Bisset: “Digital printers using traditional MIS could find that by the time they’d entered a job into the system it was already out of the door.”

Underlying the product-based approach is a new take on estimating which breaks everything down into tasks. “We put a lot of work into making it formula-based, so you can use it simply to estimate anything,” says Bisset.

The company claims this new approach with enhanced yet simplified functionality makes it easier to work on a cam-paign basis, with the multiple different tasks and compo-nents that involves, rather than a job basis.

Design elements are easy to incorporate, as are other non-print services and any outwork that has to be purchased.

A new outwork manager module makes dealing with third-party suppliers quicker and easier, with the ability to set up preferred supplier lists.

Other tools also simplify estimating, including templates for different types of work, so you don’t have to start from scratch when creating every estimate, and the inclusion of a

Optimus DashA robust MIS system that has been built to address the printing service requirements for both offset and digital, discovers Alok Singh

Product Portfolio

74 PrintWeek India Vol III Issue 9 31 December 2010 www.printweek.com/india

Product of the Month

Optimus Dash: a new front-end to reflect changes in the way people order print

‘helper’ button to guide you when something needs addi-tional explanation.

Enhanced workflow Optimus has been a vociferous supporter of Vision in Print’s MIS Best Practice project and has substantially rewritten the Vision KPIs to reflect the latest recommendations published by Vision in Print back in January 2010.

The use of data collection and business intelligence to monitor Key Performance Indicators (KPIs) through its Optimus Vision product has been revamped. Essential to that is the amount of underlying data that the system collects and that remains in Dash.

To reduce the chance of any confusion between products and functions, for example, where the KPIs used to be dis-played on dashboards, they are now ‘speed dials’.

Elements of customer relationship management (CRM) are included as part of the sales enquiry system and Dash can also integrate with Outlook, Goldmine and other third-party CRM packages.

“Some customers use CRM to it fullest abilities. While others struggle to get on with it, so we developed interfaces to third-parties and then it’s down to customers’ internal operations how they use it,” says Tyler.

The concept of lean manufacturing for clients is at core of the Optimus approach to the market. “One of the main aims of Vision in Print – to make printers more competitive – is the same goal that we have for our customers operating Optimus MIS,” says Bisset.

“The function of a management information system is to reduce errors and wastage, increase productivity and improve communications, both within the printing plant and with clients.”

Striking a balanceBisset believes that it’s a challenge to strike a balance in an MIS between offering automation and efficiency and being fast and fluid, while still retaining the consistency and accu-racy that is essential to ensure profitability.

“I would love to boast and declare that Optimus Dash will save a printer X-amount of rupees, but literally it’s difficult to give an accurate figure as it depends so much on the state of a printer’s processes and systems before the system is installed,” explains Mehta.

“But we gained few customers already committed to this great product offering –and this would be announced on the sidelines of PrintPack India 2011 to be held in January, at the Pragati Maidan in New Delhi” adds Mehta.

Meanwhile Optimus is gearing up for new challenges and opportunities that are sure to come from competitors like

Product of the Month page 74 Optimus Dash

Me & My... page 77Sakurai Maestro MS102AII

tried & tested page 79Xerox DocuColor 252

Buyers’ Guide page 81Sheetfed offset & screen process inks

31 December 2010 Vol III Issue 9 PrintWeek India 75www.printweek.com/india

specificaTiOnsDescription MIS for digital print processes, as well as litho and other related non-print servicesModules Optimus Calc, Sales Enquiry and Quote Manager, Outwork Manager and EcommercePlatform Windows and LinuxBusiness Model OwnedContact Paper Idea, Anuj Mehta +91 9899111300 [email protected]

EFI PacEPace is a browser-based MIS and can be configured to support multiple print processes. A natural move by EFI, which sells the Vutek and Rastek lines of wide-format digital printers, was to tailor its MIS products for the sectors that other divisions of the firm sell into, hence a wide-format flavour is also available for Pace.Contact EFI India, CSN Simha 91 99808 74642 /[email protected]

ShuttlEworthFor Shuttleworth, being able to handle digital work, whether it’s cutsheet, continuous feed or wide-format including per square metre or click charge, is ‘no news’. Making it easier for anyone to estimate is a new Estimating Wizard. Also new at Ipex was the Supply Chain Manager module for working with third parties. It’s centrally hosted and is the first Shuttleworth product to be offered on the Software as a Service (SaaS) model.Contact Shuttleworth Yogesh Bhat 91 99020 34563/[email protected]

tharStErn PrImo and SmallPrIntNew for Ipex, Primo is Tharstern’s next generation MIS. An extensive redesign includes a new interface making it much simpler to navigate and to focus on the job in hand. Estimating is beefed up with route-based estimating tools making it easier for anyone in the business to get quotes out. Both Primo and SmallPrint, which as the name suggests is aimed at smaller firms, offer outwork tools and support for digital print and services.Contact Tharstern/www.tharstern.com

Smart PlannErThis MIS maintains the entire press operation right from estimates to dispatch. There are more than 100 Smart Planners installed across India.Contact Renuka Softec, Gulzar Presswala, +91 9893620006/ [email protected]

SPEEdPEQThis MIS is suitable for packaging, commercial and publishing companies which use sheetfed, web-fed or digital systems. There are 34 SpeedPEQs installed in India.Contact Param Software Technologies Vinod Nawab, +91 98260 33844 /

[email protected]

the alternatives

EFI, Tharstern and Shuttleworth. All of this renewed competition bodes well for Indian

printers looking to drive their businesses forward with improvements to their administration processes and MIS with efficient utilisation of assets towards more easily acces-sible information of the status of individual orders with shorter run lengths and the trend towards a multitude of rel-atively small jobs continues. n


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