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Product UX Integration

Date post: 16-Apr-2017
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Product & UX Integration How should product and UX really work together Hilla Herzog Manor VP Product UX
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Page 1: Product UX Integration

Product & UX IntegrationHow should product and UX really work together

Hilla Herzog ManorVP Product UX

Page 2: Product UX Integration

The UX/UI Studio

UX vs. UIProduct

Photo credit: Warner Bros.

Page 3: Product UX Integration

The Israeli Startup Evolution

Tech Guy Tech Guy Tech Guy

Page 4: Product UX Integration

The Israeli Startup Evolution

CEO CTO CMO

Tech Guy Tech Guy Tech Guy

Page 5: Product UX Integration

The Israeli Startup Evolution

DEV Ninjas DEV Ninjas DEV Ninjas DEV Ninjas

Page 6: Product UX Integration

The Israeli Startup Evolution

Sales Rock Star Sales Rock Star

Page 7: Product UX Integration

The Israeli Startup Evolution

UI Freelance

UX Freelance

Page 8: Product UX Integration

The Israeli Startup Evolution

Sales MarketingHRFinance Admin ITMisc.

Page 9: Product UX Integration

The Israeli Startup Evolution

~15TH Employee – Product Manager

Page 10: Product UX Integration

The Israeli Startup Evolution

Additional Employees

Page 11: Product UX Integration

The Israeli Startup Evolution

~50TH Employee - UX Expert

Page 12: Product UX Integration

The Israeli Startup Evolution

Page 13: Product UX Integration

Product / UX Hierarchy

UX/UI

Business/Marketing R&D

Product

Page 14: Product UX Integration

Product / UX Hierarchy

UX/UI

R&D

Product

Page 15: Product UX Integration

The Product Manager’s Role

The role of the software product manager:

“The software product manager leads and manages one or several products from the inception to the phase-out in order to maximize business value. He works with marketing, sales, engineering, finance, to make the product a business success”

https://en.wikipedia.org/wiki/Software_product_management

Page 16: Product UX Integration

The UX Expert’s Role

User Experience Design

“Is the process of enhancing user satisfaction with a product by improving the usability, accessibility, and pleasure provided in the interaction with the product.”

https://en.wikipedia.org/wiki/User_experience_design

Page 17: Product UX Integration

What Am I – UX or Product?

I work with the UI designer to approve the Dev ready screens

Sharon

I interview users to decide what the next feature is going to be

Tom

I request data in order to decide how to change a form design to increase conversion

Anna

Page 18: Product UX Integration

The Product UX Expert

Page 19: Product UX Integration

The Product UX Expert

User Needs Business Needs

Page 20: Product UX Integration

The Product UX Expert

Grow and maintain a vital

professional network

Grow revenues from recruiters and advertisersUser Needs Business Needs

Page 21: Product UX Integration

The Product UX Expert

User Needs Business Needs

Grow and maintain a vital

professional network

Grow revenues from recruiters and advertisers

Page 22: Product UX Integration

The Product UX Expert Smart Toy Startup

Make the mother know how great the

toy she bought is

Monitor her baby’s

development User Needs Business Needs

Page 23: Product UX Integration

The Product UX Work Process

OCDPhoto credit: yesandyes.org

Page 24: Product UX Integration

The Product UX Work Process

• Prioritized Feature list (MVP) • concept design and main flow• Concept validation

Concept

• Business stakeholder interview• User interview• User observation• Market research

Objective

• Prototyping • Usability testing• Screen design• Dev ready screen & spec

Design

Page 25: Product UX Integration

The Product UX Work Process

OCD

BuildTest

Page 26: Product UX Integration

Let’s all be unicorns!

Page 27: Product UX Integration

Hilla Herzog ManorVP Product UX

Thank you!

[email protected]


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