July 2017
Products Solutions Services
INTERNAL
Heartbeat Technology for Water and Wastewater
Taking the pulse of your measurements
July 2017INTERNAL
Heartbeat Technology and Digital Solutions for Water and Wastewater
Content
• Heartbeat Technology for Water / Wastewater from Endress+Hauser
• Uses and benefits of Heartbeat Technology in Water / Wastewater treatment plants
Slide 2 Endress+Hauser Marketing
Products Solutions Services
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Heartbeat Technology for Water and Wastewater
Slide 3 Endress+Hauser Marketing
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Why Heartbeat Technology?
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How does Heartbeat Technology work?
Heartbeat Technology builds on the capability of our instruments to constantly monitor their own to-spec function
• Permanent diagnostics for measurement reliability and maintenance efficiency• Broadest diagnostic coverage, developed to meet to highest int’l standards (ISO
9001)
• Clear and concise messages, plain-text guidance to ensure quickest remedy
• Documented verification without interrupting the process• Heartbeat Technology verifies the correct function on demand, whenever needed,
whilst the instrument remains running and fully connected
• A verification report is created automatically to support the audit trail with documentation to satisfy internal and external standards, regulations and law
• Monitoring information for predictive maintenance and process optimization• Heartbeat Technology provides additional parameters for condition monitoring
• According to the measuring principle, specific use-cases can be addressedSlide 5 Endress+Hauser Marketing
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Heartbeat Technology across measuring technologies
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Heartbeat Technology instrument portfolio for Water / Wastewater
2018 2019
Prosonic Flow B 200
SamplersMicropilot FMR5x/6x Levelflex FMP5x
Flow Level Analysis
Promag W 800
FlowFlow
Liquiline CM44
Promag L / W 400
Promag L 10
Pressure Analysis
Liquiline CM42, further parameters
Cerabar, Deltabar
Products Solutions Services
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Uses and benefits for Heartbeat Technology in water & wastewater treatment pl
Slide 8 Endress+Hauser Marketing
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Water & Wastewater treatment plants – Proline Promag 400
Challenges in water & wastewater treatment plants • Periodic inspection of flow measuring points is a recurring obligation
• While it is technically feasible to recalibrate an electromagnetic flowmeter on an accredited calibration rig, in reality this is only a theoretical option
• It is usually ruled out due to the cost and effort involved in removing and shipping devices, often with very large pipe diameters, and also due to the demand for 24/7
Slide 9 Endress+Hauser Marketing
July 2017INTERNAL
Water & Wastewater treatment plants – Proline Promag 400
Requirements for an optimized solution • Metrologically traceable verification, periodically,
and on demand whenever needed
• Verifications results to be documented and archived in an appropriate manner
• A verification process that can be performed in-situ and that doesn’t restrict the availability of the measuring point being tested
Our solution
With Heartbeat Technology, operators maintain complete flexibility when it comes to scheduling a traceable flowmeter verification.
Calibration cycles may be extended, owing to compliant verifications which are documented within minimal effort in the shortest possible time.
Slide 10 Endress+Hauser Marketing
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Water & Wastewater treatment plants – Proline Promag 400
Benefits • The internal verification seldom takes more than a few minutes from when
the connection is established to when the documentation is completed, and it is performed while the device is in operation; time saving >80% compared with verification using external test equipment
• Verification in accordance with metrological standards can be performed without much effort particularly in the case of measuring points that cannot be calibrated for financial or technical reasons
• Hassle-free billing of water and wastewater volumes for regulatory authorities and business partners at the lowest possible cost
Slide 11 Endress+Hauser Marketing
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Wastewater treatment plants – Proline Promag 400
Savings • Internal verification vs. functional test with external verificator:
Time saving of 1.5 hours per test
• Calibration avoided thanks to broadest diagnostics coverage:The additional cost of the Heartbeat option is recouped with the first rationalized calibration.
• Verification instead of calibration: Depending on the size and location of the device (EMFs can weigh several metric tons). Hassle free without empty the pipe, remove the flowmeter and logistics cost of sending out flowmeter for recalibration. As the availability of the measuring point remains unaffected, returns may be even much higher!
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e.g. Fieldcheck
Customer value: >80% time saved, 100% availability and safety
• No specific equipment to handle / to manage
• Simple, guided procedure
• Remote options via field network and the internet
Heartbeat Verification: Main advantages vs. testing with external verificator
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Background: Promag 400 compliance through traceability of the verification
Endress+Hauser MarketingSlide 14
Prosonic Flow B 200
Promag L / W 400
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Background: Why is Heartbeat Verification a traceable test method?
Endress+Hauser MarketingSlide 15
• Continuous crosschecking between redundant references, to detect any drift before the meter runs out of the specified measurement uncertainty(Hence, we reckon the odds of an undetected reference drift smaller than getting struck by lightening…!)
• ISO 17025 traceable factory calibration of the completed flowmeter, and calibration also of the electronic components and circuits, immediately after they have been assembled
Redundant voltage references inside our new Promag flowmeters
Redundant quartz frequency generatorsin our new Promass, Prowirl and Prosonic devices
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Verification report completes and documents the compliant test
Cover: Identification, overall result Pass / Fail results by test group
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Compliant testing with Heartbeat Verification
• Documented, traceable testing for your audit trail
• Broadest test coverage from sensor to outputs, even for buried sensors
• Compliant in-line verification without interrupting the process
• Valid output throughout the process, no need to disconnect the meter
• Standardized procedure, time and cost-saving
• Reduced time in the field, due to remote access options
Proline Promag 400Built-in web server
allows for both local and remote access
Heartbeat Technology on Promag 400: User benefits in Water / Wastewater
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What‘s in it for you …
Avoidance of unplanned shut-down
Traceable testing, electronic archiving
Accurate andefficient accounting
July 2017
Products Solutions Services
INTERNAL Conducta MarketingSlide 19
Heartbeat Technology in Analytical Devices
July 2017INTERNAL
Focus areas and customer value
Conducta MarketingSlide 20
Heartbeat Technology in Analytical Devices
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Heartbeat Diagnostics
Conducta MarketingSlide 21
Heartbeat Technology in analytical devices
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(1) Diagnostics during operation
Conducta MarketingSlide 22
Permanent process and device diagnostics• Plain text diagnostic messages
• remedies / severity classes according to NAMUR NE107
• Liquiline hardware self-monitoring
• Surveillance of internal electronics (current, supply voltages and temperature)
• Connection check of sensor to transmitter
• Checks the signal and power transmission between sensor and transmitter
• Sensor power supply surveillance
• Checks if the sensor’s power supply is sufficient.
• Process Check System (PCS) / Reference impedance measurement
• Checks the measuring signal for stagnation. No signal change indicates that the sensor is blocked.
• Detects if the sensor’s diaphragm is blocked
• Sensor Check System (SCS)
• Glass breakage detection and glass impedance measurement
Heartbeat Technology in analytical devices
July 2017INTERNAL
(2) Diagnostics during calibration
Conducta MarketingSlide 23
Sensor diagnostics• Slope evaluation
• Shows a warning or alarm if the sensor slope deviates from the standard value (the value that has been set as the very first value).
• Difference between two sensor slope adjustments
• Shows a warning or alarm when the difference between two slope adjustments exceeds a configured value.
• Zero point evaluation
• Shows a warning or alarm if the sensor’s zero point deviates from the standard value (the value that has been set as the very first value).
• Difference between two sensor zero point adjustments
• Shows a warning or alarm when the difference between two zero point adjustments exceeds a configured value.
Heartbeat Technology in analytical devices
July 2017INTERNAL
(3) Time based diagnostics during operation
Conducta MarketingSlide 24
Timer of stressful operation
• Overall operating hours counter
• Counts how long the sensor has been connected to a transmitter (incl. Liquiline To Go, Memobase Plus,…)
• Operating hours counters for specific measuring values (pH>12 / pH <2)
• Counts the time the sensor is exposed to certain measuring values.
• Operating hours counters for specific temperatures (80°C / 120°C)
• Counts the time the sensor is exposed to certain process temperatures.
• SIP counter
• Automatic recognition and counting of SIP cycles.
• CIP counter
• Automatic recognition and counting of CIP cycles.
• Calibration timer
• Adjustable timer, that shows a warning when the next calibration is due.
• Calibration expiration time
• Compares the last sensor calibration date with a user-defined calibration expiration date
Heartbeat Technology in analytical devices
July 2017INTERNAL
Diagnostics: 4-wire Liquiline CM44x
Conducta MarketingSlide 25
• Process diagnostics with NAMUR NE107
• Heartbeat sensor diagnostics with status and health calculation
• Overview status indication individual for all channels
Heartbeat Technology in analytical devices
July 2017INTERNAL
Diagnostics: 4-wire Liquiline CM44x
Conducta MarketingSlide 26
• Display for each individual channel
• Heartbeat sensor status
• Sensor health calculated in Liquiline
based on values of:• calibration result• historical events • actual values
• Maintenance interval according user configuration
Heartbeat Technology in analytical devices
July 2017INTERNAL
• Overview screen shows thestatus of each connected sensor at a glance
• Heartbeat permanently calculates the sensor health during its operation
• Detailed screen per channel
• Information about current sensor health and remaining time to next maintenance
• Standardized classification of all status messages (NE107)
• Clear remedy recommendations allow to quickly take the right action
Heartbeat Diagnostics
Conducta MarketingSlide 27
Heartbeat Technology in Liquid Analytical Devices
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Heartbeat Verification
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Heartbeat Technology in analytical devices
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• One-click generation of verification reports
Heartbeat Verification
Conducta MarketingSlide 29
Heartbeat Technology in Liquid Analytical Devices
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Heartbeat Verification
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Automatic generated PDF reports
• Overview with passed / failed result
• Detail pages for device and each sensor
Heartbeat Technology in analytical devices
July 2017INTERNAL
Heartbeat verification report – Title page
Conducta MarketingSlide 31
Title page:
• Summary of overall verification results for the entire measuring point.
• Signatures lines for operator and inspector
• Report contents:
• Name of operator who performed the verification
• Liquiline device information / Installation location/ Tag name
• Product family / Order code / Serial number / Firmware version
• Verification information about the entire measuring point
• Overall verification result (either passed or failed)
• …
Heartbeat Technology in analytical devices
July 2017INTERNAL
Heartbeat verification report – Liquiline (page 2)
Conducta MarketingSlide 32
Detailed information about the Liquiline platform device:
• Liquiline verification result
• Liquiline specific information
• Electronic modules inside (incl. serial numbers)
• Several Heartbeat KPIs
• Heartbeat status / Device health
• Availability / Operating time / Time in failure / Number of failures
• Mean time between failures (MTBF) / Mean time to repair (MTTR)
• Detailed verification results
• Currently active diagnostic messages
• according to NAMUR (F, C, M, S)
• clear text information
Heartbeat Technology in analytical devices
July 2017INTERNAL
Heartbeat verification report – Connected Sensors (page 3 …)
Conducta MarketingSlide 33
Detailed information about the connected sensors:
• Report contents:
• Sensor channel / Sensor type description
• Serial number / Order code / Last calibration date and time
• Total operating time / Heartbeat status / Sensor health
• Time until next maintenance
• Currently set maintenance interval
• Several Heartbeat KPIs• Availability• Operating time• Time in failure• Number of failures• …
Heartbeat Technology in analytical devices
July 2017INTERNAL
Heartbeat Monitoring
Conducta MarketingSlide 34
Heartbeat Technology in analytical devices
July 2017INTERNAL
Monitoring:
Data is the basis for process optimization
• Get insights by trend recognition
Maintenance Optimization
knowledge for Process Improvement
Heartbeat Monitoring
Conducta MarketingSlide 35
Heartbeat Technology in analytical devices
Sensorhealth
time [months]
What has happened here?How to improve the process?
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Diagnostic vs. Monitoring
Conducta MarketingSlide 36
Diagnostic:
• Status at a given time
• However, what’s the trend?
Heartbeat Technology in analytical devices
time
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Heartbeat Monitoring – Operation chart with KPIs
Conducta MarketingSlide 37
Key Performance Indicators (KPIs) provide information about the effects of optimization actionse.g. higher availability and reduced number of failures
• The KPIs base on real experienced records and not calculated with statistical average values
• Individually for the transmitter and each sensor
• Availability
• Number of failures
• Mean Time Between Failures (MTBF)
• Mean Time To Repairs (MTTR)
• …
Heartbeat Technology in analytical devices
Menu> Diagnostics> System Information> Heartbeat Operation> CH1: …
July 2017INTERNAL
Heartbeat Monitoring – KPI benefit
Conducta MarketingSlide 38
Example for Key Performance Indicators (KPIs) usage
• Operator can compare the Heartbeat KPI values before and after a maintenance action or a process change
• This allows customers, together with their application experience, to identify optimization potentials and to evaluate if an optimization action has been successful or not
• The Heartbeat KPIs help to monitor the efficiency of a maintenance action
• KPI counter can be reset e.g. if an organizational change took place to evaluate the success of the change
Heartbeat Technology in analytical devices
Menu> Diagnostics> System Information> Heartbeat Operation> CH1: …
July 2017INTERNAL
Focus areas and customer value
Conducta MarketingSlide 39
Heartbeat Technology in Analytical Devices
Products Solutions Services
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Questions?
Conducta MarketingSlide 40
Thank You