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Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · •...

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July 2017 Products Solutions Services INTERNAL Heartbeat Technology for Water and Wastewater Taking the pulse of your measurements
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Page 1: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017

Products Solutions Services

INTERNAL

Heartbeat Technology for Water and Wastewater

Taking the pulse of your measurements

Page 2: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Heartbeat Technology and Digital Solutions for Water and Wastewater

Content

• Heartbeat Technology for Water / Wastewater from Endress+Hauser

• Uses and benefits of Heartbeat Technology in Water / Wastewater treatment plants

Slide 2 Endress+Hauser Marketing

Page 3: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

Products Solutions Services

INTERNAL

Heartbeat Technology for Water and Wastewater

Slide 3 Endress+Hauser Marketing

Page 4: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Why Heartbeat Technology?

Slide 4 Endress+Hauser Marketing

Page 5: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

How does Heartbeat Technology work?

Heartbeat Technology builds on the capability of our instruments to constantly monitor their own to-spec function

• Permanent diagnostics for measurement reliability and maintenance efficiency• Broadest diagnostic coverage, developed to meet to highest int’l standards (ISO

9001)

• Clear and concise messages, plain-text guidance to ensure quickest remedy

• Documented verification without interrupting the process• Heartbeat Technology verifies the correct function on demand, whenever needed,

whilst the instrument remains running and fully connected

• A verification report is created automatically to support the audit trail with documentation to satisfy internal and external standards, regulations and law

• Monitoring information for predictive maintenance and process optimization• Heartbeat Technology provides additional parameters for condition monitoring

• According to the measuring principle, specific use-cases can be addressedSlide 5 Endress+Hauser Marketing

Page 6: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Heartbeat Technology across measuring technologies

Slide 6 Endress+Hauser Marketing

Page 7: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Heartbeat Technology instrument portfolio for Water / Wastewater

2018 2019

Prosonic Flow B 200

SamplersMicropilot FMR5x/6x Levelflex FMP5x

Flow Level Analysis

Promag W 800

FlowFlow

Liquiline CM44

Promag L / W 400

Promag L 10

Pressure Analysis

Liquiline CM42, further parameters

Cerabar, Deltabar

Page 8: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

Products Solutions Services

INTERNAL

Uses and benefits for Heartbeat Technology in water & wastewater treatment pl

Slide 8 Endress+Hauser Marketing

Page 9: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Water & Wastewater treatment plants – Proline Promag 400

Challenges in water & wastewater treatment plants • Periodic inspection of flow measuring points is a recurring obligation

• While it is technically feasible to recalibrate an electromagnetic flowmeter on an accredited calibration rig, in reality this is only a theoretical option

• It is usually ruled out due to the cost and effort involved in removing and shipping devices, often with very large pipe diameters, and also due to the demand for 24/7

Slide 9 Endress+Hauser Marketing

Page 10: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Water & Wastewater treatment plants – Proline Promag 400

Requirements for an optimized solution • Metrologically traceable verification, periodically,

and on demand whenever needed

• Verifications results to be documented and archived in an appropriate manner

• A verification process that can be performed in-situ and that doesn’t restrict the availability of the measuring point being tested

Our solution

With Heartbeat Technology, operators maintain complete flexibility when it comes to scheduling a traceable flowmeter verification.

Calibration cycles may be extended, owing to compliant verifications which are documented within minimal effort in the shortest possible time.

Slide 10 Endress+Hauser Marketing

Page 11: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Water & Wastewater treatment plants – Proline Promag 400

Benefits • The internal verification seldom takes more than a few minutes from when

the connection is established to when the documentation is completed, and it is performed while the device is in operation; time saving >80% compared with verification using external test equipment

• Verification in accordance with metrological standards can be performed without much effort particularly in the case of measuring points that cannot be calibrated for financial or technical reasons

• Hassle-free billing of water and wastewater volumes for regulatory authorities and business partners at the lowest possible cost

Slide 11 Endress+Hauser Marketing

Page 12: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Wastewater treatment plants – Proline Promag 400

Savings • Internal verification vs. functional test with external verificator:

Time saving of 1.5 hours per test

• Calibration avoided thanks to broadest diagnostics coverage:The additional cost of the Heartbeat option is recouped with the first rationalized calibration.

• Verification instead of calibration: Depending on the size and location of the device (EMFs can weigh several metric tons). Hassle free without empty the pipe, remove the flowmeter and logistics cost of sending out flowmeter for recalibration. As the availability of the measuring point remains unaffected, returns may be even much higher!

Slide 12 Endress+Hauser Marketing

Page 13: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

e.g. Fieldcheck

Customer value: >80% time saved, 100% availability and safety

• No specific equipment to handle / to manage

• Simple, guided procedure

• Remote options via field network and the internet

Heartbeat Verification: Main advantages vs. testing with external verificator

Slide 13 Endress+Hauser Marketing

Page 14: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Background: Promag 400 compliance through traceability of the verification

Endress+Hauser MarketingSlide 14

Prosonic Flow B 200

Promag L / W 400

Page 15: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Background: Why is Heartbeat Verification a traceable test method?

Endress+Hauser MarketingSlide 15

• Continuous crosschecking between redundant references, to detect any drift before the meter runs out of the specified measurement uncertainty(Hence, we reckon the odds of an undetected reference drift smaller than getting struck by lightening…!)

• ISO 17025 traceable factory calibration of the completed flowmeter, and calibration also of the electronic components and circuits, immediately after they have been assembled

Redundant voltage references inside our new Promag flowmeters

Redundant quartz frequency generatorsin our new Promass, Prowirl and Prosonic devices

Page 16: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Verification report completes and documents the compliant test

Cover: Identification, overall result Pass / Fail results by test group

Slide 16 Endress+Hauser Marketing

Page 17: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Compliant testing with Heartbeat Verification

• Documented, traceable testing for your audit trail

• Broadest test coverage from sensor to outputs, even for buried sensors

• Compliant in-line verification without interrupting the process

• Valid output throughout the process, no need to disconnect the meter

• Standardized procedure, time and cost-saving

• Reduced time in the field, due to remote access options

Proline Promag 400Built-in web server

allows for both local and remote access

Heartbeat Technology on Promag 400: User benefits in Water / Wastewater

Slide 17 Endress+Hauser Marketing

Page 18: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

What‘s in it for you …

Avoidance of unplanned shut-down

Traceable testing, electronic archiving

Accurate andefficient accounting

Page 19: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017

Products Solutions Services

INTERNAL Conducta MarketingSlide 19

Heartbeat Technology in Analytical Devices

Page 20: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Focus areas and customer value

Conducta MarketingSlide 20

Heartbeat Technology in Analytical Devices

Page 21: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Heartbeat Diagnostics

Conducta MarketingSlide 21

Heartbeat Technology in analytical devices

Page 22: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

(1) Diagnostics during operation

Conducta MarketingSlide 22

Permanent process and device diagnostics• Plain text diagnostic messages

• remedies / severity classes according to NAMUR NE107

• Liquiline hardware self-monitoring

• Surveillance of internal electronics (current, supply voltages and temperature)

• Connection check of sensor to transmitter

• Checks the signal and power transmission between sensor and transmitter

• Sensor power supply surveillance

• Checks if the sensor’s power supply is sufficient.

• Process Check System (PCS) / Reference impedance measurement

• Checks the measuring signal for stagnation. No signal change indicates that the sensor is blocked.

• Detects if the sensor’s diaphragm is blocked

• Sensor Check System (SCS)

• Glass breakage detection and glass impedance measurement

Heartbeat Technology in analytical devices

Page 23: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

(2) Diagnostics during calibration

Conducta MarketingSlide 23

Sensor diagnostics• Slope evaluation

• Shows a warning or alarm if the sensor slope deviates from the standard value (the value that has been set as the very first value).

• Difference between two sensor slope adjustments

• Shows a warning or alarm when the difference between two slope adjustments exceeds a configured value.

• Zero point evaluation

• Shows a warning or alarm if the sensor’s zero point deviates from the standard value (the value that has been set as the very first value).

• Difference between two sensor zero point adjustments

• Shows a warning or alarm when the difference between two zero point adjustments exceeds a configured value.

Heartbeat Technology in analytical devices

Page 24: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

(3) Time based diagnostics during operation

Conducta MarketingSlide 24

Timer of stressful operation

• Overall operating hours counter

• Counts how long the sensor has been connected to a transmitter (incl. Liquiline To Go, Memobase Plus,…)

• Operating hours counters for specific measuring values (pH>12 / pH <2)

• Counts the time the sensor is exposed to certain measuring values.

• Operating hours counters for specific temperatures (80°C / 120°C)

• Counts the time the sensor is exposed to certain process temperatures.

• SIP counter

• Automatic recognition and counting of SIP cycles.

• CIP counter

• Automatic recognition and counting of CIP cycles.

• Calibration timer

• Adjustable timer, that shows a warning when the next calibration is due.

• Calibration expiration time

• Compares the last sensor calibration date with a user-defined calibration expiration date

Heartbeat Technology in analytical devices

Page 25: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Diagnostics: 4-wire Liquiline CM44x

Conducta MarketingSlide 25

• Process diagnostics with NAMUR NE107

• Heartbeat sensor diagnostics with status and health calculation

• Overview status indication individual for all channels

Heartbeat Technology in analytical devices

Page 26: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Diagnostics: 4-wire Liquiline CM44x

Conducta MarketingSlide 26

• Display for each individual channel

• Heartbeat sensor status

• Sensor health calculated in Liquiline

based on values of:• calibration result• historical events • actual values

• Maintenance interval according user configuration

Heartbeat Technology in analytical devices

Page 27: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

• Overview screen shows thestatus of each connected sensor at a glance

• Heartbeat permanently calculates the sensor health during its operation

• Detailed screen per channel

• Information about current sensor health and remaining time to next maintenance

• Standardized classification of all status messages (NE107)

• Clear remedy recommendations allow to quickly take the right action

Heartbeat Diagnostics

Conducta MarketingSlide 27

Heartbeat Technology in Liquid Analytical Devices

Page 28: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Heartbeat Verification

Conducta MarketingSlide 28

Heartbeat Technology in analytical devices

Page 29: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

• One-click generation of verification reports

Heartbeat Verification

Conducta MarketingSlide 29

Heartbeat Technology in Liquid Analytical Devices

Page 30: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Heartbeat Verification

Conducta MarketingSlide 30

Automatic generated PDF reports

• Overview with passed / failed result

• Detail pages for device and each sensor

Heartbeat Technology in analytical devices

Page 31: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Heartbeat verification report – Title page

Conducta MarketingSlide 31

Title page:

• Summary of overall verification results for the entire measuring point.

• Signatures lines for operator and inspector

• Report contents:

• Name of operator who performed the verification

• Liquiline device information / Installation location/ Tag name

• Product family / Order code / Serial number / Firmware version

• Verification information about the entire measuring point

• Overall verification result (either passed or failed)

• …

Heartbeat Technology in analytical devices

Page 32: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Heartbeat verification report – Liquiline (page 2)

Conducta MarketingSlide 32

Detailed information about the Liquiline platform device:

• Liquiline verification result

• Liquiline specific information

• Electronic modules inside (incl. serial numbers)

• Several Heartbeat KPIs

• Heartbeat status / Device health

• Availability / Operating time / Time in failure / Number of failures

• Mean time between failures (MTBF) / Mean time to repair (MTTR)

• Detailed verification results

• Currently active diagnostic messages

• according to NAMUR (F, C, M, S)

• clear text information

Heartbeat Technology in analytical devices

Page 33: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Heartbeat verification report – Connected Sensors (page 3 …)

Conducta MarketingSlide 33

Detailed information about the connected sensors:

• Report contents:

• Sensor channel / Sensor type description

• Serial number / Order code / Last calibration date and time

• Total operating time / Heartbeat status / Sensor health

• Time until next maintenance

• Currently set maintenance interval

• Several Heartbeat KPIs• Availability• Operating time• Time in failure• Number of failures• …

Heartbeat Technology in analytical devices

Page 34: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Heartbeat Monitoring

Conducta MarketingSlide 34

Heartbeat Technology in analytical devices

Page 35: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Monitoring:

Data is the basis for process optimization

• Get insights by trend recognition

Maintenance Optimization

knowledge for Process Improvement

Heartbeat Monitoring

Conducta MarketingSlide 35

Heartbeat Technology in analytical devices

Sensorhealth

time [months]

What has happened here?How to improve the process?

Page 36: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Diagnostic vs. Monitoring

Conducta MarketingSlide 36

Diagnostic:

• Status at a given time

• However, what’s the trend?

Heartbeat Technology in analytical devices

time

Page 37: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Heartbeat Monitoring – Operation chart with KPIs

Conducta MarketingSlide 37

Key Performance Indicators (KPIs) provide information about the effects of optimization actionse.g. higher availability and reduced number of failures

• The KPIs base on real experienced records and not calculated with statistical average values

• Individually for the transmitter and each sensor

• Availability

• Number of failures

• Mean Time Between Failures (MTBF)

• Mean Time To Repairs (MTTR)

• …

Heartbeat Technology in analytical devices

Menu> Diagnostics> System Information> Heartbeat Operation> CH1: …

Page 38: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Heartbeat Monitoring – KPI benefit

Conducta MarketingSlide 38

Example for Key Performance Indicators (KPIs) usage

• Operator can compare the Heartbeat KPI values before and after a maintenance action or a process change

• This allows customers, together with their application experience, to identify optimization potentials and to evaluate if an optimization action has been successful or not

• The Heartbeat KPIs help to monitor the efficiency of a maintenance action

• KPI counter can be reset e.g. if an organizational change took place to evaluate the success of the change

Heartbeat Technology in analytical devices

Menu> Diagnostics> System Information> Heartbeat Operation> CH1: …

Page 39: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

July 2017INTERNAL

Focus areas and customer value

Conducta MarketingSlide 39

Heartbeat Technology in Analytical Devices

Page 40: Products Solutions Services Heartbeat Technology for Water and … · 2018. 7. 9. · • Standardized procedure, time and cost-saving • Reduced time in the field, due to remote

Products Solutions Services

INTERNAL

Questions?

Conducta MarketingSlide 40

Thank You


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