Creating Virtual Spaces: the i-Hub Professor Denise Kirkpatrick, Pro Vice-Chancellor (Student Experience)

Why the Hub? Why the i-Hub?

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• Learner & learning at the heart of what we do

• Students- the game changer in catalyzing next-gen learning (Milliron, 2012)

• The ‘third place’ (Higher Ed in a Web 2.0 world 2009, Oldenburg, 1991)

Life Impact | The University of Adelaide

HUB CENTRAL The Learning Hub Project

Transforming Student Experience

Co-created with students, for students

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Learning Hub Outcomes

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• Hub Central: the physical “heart” of student life on campus, bringing students back on campus

• Co-creation demonstrated the University’s commitment to understanding & responding to what students want & fostered positive working relationships with students

What Wall

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• Continual feedback & review

• Changes to facilities & use • Creation of more Hubs

around campus and on other sites

Student e-Experience: The virtual student environment

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Co-creating a connected digital learning community

Student e-Experience

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Engaging our students in designing their e-environment for:

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Business Learning

and Teaching

Social Interactions

Administration and

Support

UoA student experience in a digital environment

• Strengthen the shift towards a more student-centred

University • Improve the student experience • Improve the attraction & retention rates • Engage students & staff in decision making related to the

delivery of the student digital experience • Build on success of the Hub

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WCET LAAP Project: http://wcet.wiche.edu/wcet/docs/beyond/overview.pdf

Student e-Experience: Spatial Connections

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Tutorial rooms

Abroad

Cafe

Library

Home

i-Hub

Work placement

Transport

Lecture theatres Work

Other

iHub Stakeholder Input

Integrated Student e-Experience

Learning and Teaching

Strategic Working Group Library

Marketing

Alumni

Academic Staff

Professional Staff

Student Services Deputy Vice-Chancellor &

Vice-President (Academic) Student Union

Library

Technology Services

Current Students

Prospective Students

Student Reference Group

Pro Vice-Chancellor (Student

Experience)

Support Services Strategic Working

Group

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What our students say

• More like my life • Know me and act as if you do • Understand my behaviours & my learning • Respond to what you know about me • Personalise my environment & resources • Use technologies simply & well

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Criteria

• Personalisable • Life-long connection • Integrated • Up-to-date & Updated • Push-Pull • Device agnostic

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Student University e-Experience comprises

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LMS

Convenient

Resources The Hub

The Hub

Student Union Clubs & Societies

Careers

Partner Institutions

Counselling

Student Support

LMS

Placements Pracs

Field trips

Individual Academics

Mentoring

Mentoring

Work integrated learning

The SeE Strategy

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Approved by Council (Dec 2012) Projects identified First round of projects 2013

• Learning & Teaching ( 3) • Administrative services and Support (2) • Student support (2) • Business (1)

Round 2 projects 2014 • Learning & Teaching (5) • Administrative services and Support (8) • Student support (1) • Business (2)

MyUni Appearance

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Challenges

• Maintaining focus on student-experience across diverse but connected technology projects

• Competing strategic priorities • Scale • Pace of change • Continuing engagement with students

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