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Professional training Office of the Public Guardian
Capacity Assessment ProcessUnder the Personal Directives Act
OBJECTIVES:
Understand the new capacity assessment provisions in the PDA
Learn about your role as a Health care service provider
Integrate ‘best practices’ when declaring on a maker’s capacity
A personal directive is…
A legal planning tool to help ensure personal wishes are followed when unable to make decisions because of illness or injury
It is estimated that 100,000 Albertans currently have a personal directive
Who is involved?
The Maker: the person who writes and signs the directive
The Agent: the person(s) named to make personal decisions – legal representative
Service Providers: professionals who need to refer to the personal directive before providing services (after the maker has lost capacity)
Overview of PDA changes since June 30 2008
Directives made outside of Alberta are valid when they comply with the requirements of the Personal Directives Act
Makers may indicate who they want to temporarily care for and educate their minor children
Overview of PDA changes since June 30 2008
• Standard personal directives form - voluntary use
“Schedule 1” can be obtained from: the Office of the Public Guardian on-line
www.seniors.gov.ab.ca/opg/
Or, by calling toll free at: 1 - 877- 427- 4525
Overview of PDA changes since June 30 2008
The Public Guardian:
• May be designated as sole agent
• Can investigate complaints made against agents•Schedule 7
Overview of PDA changes since June 30 2008
• Voluntary “On Line” Registry for personal directives
seniors.alberta.ca/opg/registry/
Overview of PDA changes since June 30 2008
Standardized Declaration of Incapacity new schedules: 2 and 3
Establishing a new process for determining if an adult has regained the ability to make personal decisions new schedules: 4, 5 and 6
PDA - Definition of capacity
The ability to understand the information that
is relevant to making of a personal decision
and the ability to appreciate the reasonable
foreseeable consequences of the decision
What is Capacity?
Capacity is not a medical diagnosis Health care providers can provide a
clinical opinion on capacity Competency is legal decision made by
the Court, based on evidence
Risk by Choice
A risky decision is not necessarily an incompetent decision– Stockbrokers, soldiers, medical
professionals and patients make them every day.
It is the process – or the lack of process – by which risky decisions are made that calls into question the capacity of a patient to make that decision.
Capacity Assessment
Capacity assessment is a process for determining whether there is sufficient evidence to declare a person incapable of managing their affairs
The emphasis is on the quality of the decision-making process, not the actual course of action in which a person engages
Guiding Principles
All adults presumed capable of making their own decisions until contrary demonstrated
Taking away person’s right to liberty and freedom is a very serious step
Guardianship/Invoking PD is a last resort and there must be evidence that it is absolutely necessary
The onus is on the assessor to demonstrate lack of capacity, not on the patient to demonstrate capacity
Common Pitfalls
Practitioner doesn’t understand that capacity is not “all or nothing”, but specific to a decision
Practitioner fails to ensure that patient has been given relevant information about proposed treatment before making a decision
Costs of Poorly Conducted Assessments
Unnecessary, uncoordinated and multiple assessments is an assault on patient’s human dignity
Generates other costs and burdens by delaying services and taxing health care staff resources
Erodes ethical and moral integrity of the organization and trust
Generates further conflict, including possible complaints, ethics consults, litigation, etc.
Triggers Indicating Incapacity
A capacity assessment may be necessary if the trigger meets the following additional criteria:
1. An event or circumstance which potentially places a patient, or others, at risk that
2. Is apparently caused by impaired decision-making which
3. Necessitates investigation, problem-solving (and possibly action) on the part of a health care professional
Characteristics of a Valid Trigger
– Substantive RISK to patient and/or others– Demonstrated or likely BEHAVIOUR– The risk seems to be caused by a DECISION– There is CONFLICT about the decision
Common Triggers
Discharge planning!Values/Beliefs in conflict with staffUnable to understand different options for solving
problems Does not appreciate risks and benefits of different
choicesMakes a choice, but unable to carry it out or to
direct someone else to do soEasily led and taken advantage of
Valid Trigger: Now what?
Gather information, identify the effected domains and attempt to problem-solve the issues.
Domains of Decision-Making Decisions can be categorized into functional “Domains.”
Domains of Decision-Making
Healthcare Employment
Accommodation Legal Affairs
Choice of associates
Social Activities Permits/Licenses
Education/Training Financial and Estate
• An incapacity to make decisions in one domain does not mean the patient is incapable of making decisions in other domains.
Information Gathering
Collect collateral information:– Families– Homecare– Resident managers
Investigate reversible causes of incapacity (i.e., delirium, medication, etc.)
Involve the interdisciplinary team and ask them to provide their perspectives.
Assess Risk
Investigate and document risky and unsafe situations prior to admission (if there were no risky or unsafe situations, what’s changed?).
Higher the risk to the patient or others, the stricter the standards
Explore risk reduction strategies
Problem-solving Be creative !! Involve patients and families in problem-solving Seek perspectives from other team members Consider formal resources Mobilize informal resources Issue may be resolved by problem solving without
formal capacity assessment
Best Practices
Capacity should not be solely determined by MMSE scores
Best Practice: Multi-factorial and focus on functional ability of the individual
The Gold Standard
Inquiry Understanding: adequate factual
knowledge base and understanding of options
Appreciation: adequate appraisal of outcome and justification of choices
Initiation: ability to follow through with choices
Capacity assessment in PDA
The assessor forms an opinion about the ability of the maker to:
Understand the information that is needed to make a decision
Retain information that is relevant to making a decision
Identify and appreciate the consequences of making or not making a decision
Communicate his/her decision about specific personal matters (checked off in the schedule)
How is capacity assessed in the PDA?
Two scenarios for initiating a capacity assessment:
1. A maker may name someone in their personal directive to initiate the assessment consult physician / psychologist: Schedule 2
2. No one named in the personal directive physician / psychologist initiates the assessment consult with additional health care provider:Schedule3
Two people must be involved in the assessment.
Declaration of Incapacity: Schedule 2
Declaration of Incapacity:Schedule 3
In the assessment process, assessors must interview the maker:
To explain the purpose and nature of the assessment
To advise the maker of his/her right to refuse assessment
To clarify the significance and effects of a finding of incapacity
Declaration of Incapacity: Interviewing the Maker
The assessor forms an opinion about the ability of the maker to:
Understand the information that is needed to make a decision
Retain information that is relevant to making a decision
Identify and appreciate the consequences of making or not making a decision
Communicate his/her decision about specific personal matters (checked off in the schedule)
Specific to the decision at hand.
Declaration of Incapacity: Schedule 2 and 3
Process of Capacity Assessment
Declaration of Incapacity: Completing Schedule 2 and 3
The assessor makes a determination that the maker lacks capacity in specific personal domain(s)
Declaration of Incapacity: Completing Schedule 2 and 3
The assessor may:
Attach additional assessment reports when available
Recommend that the declaration be reviewed on a specific date
The assessor must provide a copy of the Declaration of Incapacity to:
The maker The named agents Any other person named in the personal directive
Legal processes after completing an initial Declaration
Best practice: When a personal directive is in effect
As a service provider ask for: The personal directive, to note the name and
authority of the agent (request agent ID) The declaration of incapacity The areas of incapacity for decision-making
authority
Determination of Regained Capacity
A re-assessment of the maker’s capacity should occur when:
The agent, a service provider or the maker believes there has been a significant change in the maker’s capacity
A significant change is an observable and sustained improvement that does not appear to be temporary
Determination of Regained Capacity: Requested by a maker
A maker may request that the maker’s agent or service provider assess the maker’s capacity
However, the agent or the service provider may refuse the request …
… if it does not appear that there has been a significant change in the maker’s capacity to make a personal decision
Determination of Regained Capacity:Schedule 4 – Agent initiates process
Regaining Capacity: Schedule 5Service Provider initiates process
Regaining Capacity: Schedule 4 Agent initiates process
Regaining Capacity: Schedule 4 Agent initiates process – Part 1
The agent must: SPEAK WITH THE MAKER AND SERVICE PROVIDER
Review health or other records about the maker that are relevant to the assessment
Discuss the records with the maker’s physician or health care practitioner
Regaining Capacity: Schedule 4 Agent initiates process - Part 1
In assessing whether the maker has regained capacity the agent must state that:
the agent/ service provider who provided health care services to the maker has observed a significant change in the maker’s capacity
has considered statements/ evidence provided a service provider that there has been a change in the maker’s capacity
has considered the changes in the maker’s capacity over a period of time
Check off any applicable areas over which the maker regained capacity.
Regaining Capacity: Schedule 4 Agent initiates process – Part 2
Done by service provider Follows the same steps as the agent did
in Part 1
Regaining Capacity: Schedule 5 Service provider initiates process
Schedule 5 is the reverse with same steps as schedule 4– Part 1: service provider– Part 2: agent
Schedule 6 - agent and service provider disagree on a maker’s regained capacity
Schedule 6:Determination of regained Capacity
Part 1 : physician or psychologist Part 2 : service provider
The assessor determines that: it is in the best interest of the maker to
conduct the assessment the maker has regained capacity to make
decisions about specific personal matters
Follows the same guiding rules in schedule2/3
Legal process after a maker has been determined to have regained capacity
The decision of the 2 assessors who complete Schedule 6 is binding to all parties.
Any one in disagreement with the assessors may make an to request the Court to make a determination of capacity of the maker
The Court may order a report on the capacity of a maker be prepared.
How is capacity assessed in the PDA?
Two assessors required for assessment of capacity for all schedules
Assessors: physician/psychologist(2,3,6)
: service provider in health care
(3,4,5,6) Skills: not defined. Recommended: scope of practice and
competence
Liability
The Personal Directives Act states that an agent or a service provider is not liable for what they do or omit to do,
as long as they are acting in good faith and in accordance with the Act.
Do you need more PDA information…?
OPG website: www.seniors.gov.ab/opg OPG Toll free: 1- 877- 427- 4525
OPG North: Grande Prairie 780 - 833 - 4319St. Paul 780 – 645 - 6278
OPG Edmonton: 780 - 427 – 0017
OPG Red Deer: 403 - 340 – 5165
OPG Calgary : 403 - 297 – 3364
OPG South: Lethbridge 403 – 381 - 5648Medicine Hat 403 – 529 - 3744