Professionalism, Presence and Profile

Financial Counseling

Australia is the peak body for

financial counsellors in

Australia.

PRESENTATION TO

FCRC ConferenceSEPTEMBER 2013

Professionalism

Membership and Accreditation Standards

www.toolkit.org.au

National Registration System

Presence

Self-help website www.debtselfhelp.org.au

Profile

Nearly at the End

Some other projects …

• Agency Practice Standards• Common Forms

– Financial Counsellor Authorisation– Statement of Financial Position

• Telcos– Hardship Guidelines– Comparative Hardship Research

• Wages and Sector Survey• Change of Government - responding• Helping the unfunded states• Centrepay• Mental Health Guidelines• Banks – long term financial hardship• Credit reporting – online training for sector about the new

laws• Policy re complaint handling and disciplinary processes• Code of Ethics - promoting

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