THE 5 PIECEPROFFITTPUZZLETO SNAG CELEBRITYCLIENTS
P U Z Z L E P I E C E # 5
TO AT T R A C T T H E B E S T YO U G O T TAB E T H E B E S T( H O W TO W O WYO U R C L I E N T S )
I t ’s probably no surprise that celebrit ies , bi l l ionaires ,
pro-athletes , and mega successful entrepreneurs only want
the best .
But what does that actual ly mean? I f we put the Proffitt
Puzzle To Attract Celebrity Cl ients together , we have these
4 pieces :
Personal ity ( Communicating based on your cl ient ’s
psychology and personal ity type)
Paving The Way (Pr iming your cl ient by managing
expectations , and adding value)
Processes (Streamlining your business with modern
processes that improve productiv ity , and paying
attention to detai ls )
Pr icing ( Charging in hourly blocks and demanding
what your expert ise is worth)
The final Puzzle Piece cl icks everything in place.
We final ly see the big picture.
The fifth piece is : Production.
THE PROFITABLE WAY TO CHARGE FOR YOURSERVICES
As an event planner , you know that events can get out of
control . You have so many moving parts to juggle, and it ’s
your job to orchestrate l ike a master conductor . Whether
the bride is late , the band leader is hungover , or the 10-t ier
cake looks l ike the Leaning Tower of Pisa , you need to be
the superhero that saves the day. To avoid these last minute
surprises this is where your vendor team or as I l ike to say ,
family , is crucial .
I f you’ve determined the personal ity type of your
cl ient , you’ l l have a better idea of what fai lsafes
to plan. For example, i f you have a Round Bride
(super organized, and control led) , do not have an
outdoor wedding. I f she is set on having a
garden wedding under a big blue sky , i t ’s your
job to guide her expectations and make her feel
secure in the plan. From the beginning. It wi l l
make the execution of the production much
more successful .
You know that you can’t guarantee good weather . I t won’t
matter i f you have 3 indoor backup plans in place. With a
Round Bride, last minute changes due to bad weather wil l
completely ruin her day. She’ l l have a near meltdown, no
matter how prepared you are, and you won’t get a glowing
test imonial . With high-end brides , just one referral can lead
to thousands of dol lars of work. I t ’s one of the reasons why
understanding your bride’s personal ity type is so
important-- you’ l l decrease the margin for error when the
big day arr ives . While a Radiant bride (creative , flexible ,
spontaneous) can go with the flow i f an outdoor wedding is
rained out , a Round bride can’t .
You can also strategize your fai lsafes based on
the personal ity types of your vendors . I f you know
your caterer is an Emerald Person, you can
troubleshoot on the spot knowing they only want
facts . I f 3 uninvited people show up to the
wedding, and your bride demands they have
place sett ings , of fer your Emerald Caterer the
numbers they need to make it work. They don’t
want the backstory or fluf f y detai ls . Just give
them the facts . They’ l l do their job better , and
appreciate your execution. I t ’s these l i tt le detai ls
that posit ion you as a true professional . I t ’s how
the best in the industr y work.
THE BEST WEDDINGPLANNERS ARE ALSOMAGICIANS
Flawless production is key to being the best . Given that
problems ar ise , shooting for perfection is naive. However ,
you should tr y your hardest to attain it . On the day of the
event , I always assess snafus with one goal in mind--
keeping my cl ient happy. I work l ike a magician. Al l
problems are kept hidden in the background.
I f you want to attract luxury cl ients , your l i fe depends on
troubleshooting where no one but you and your team see it .
As a professional , i t ’s your job to make the event go of f
without a hitch. L ights aren’t working properly? Quietly find
a solution and fast . Flowers wilt ing? Get your florist and fix it
stat . Keep your cl ients thinking everything is going exactly
to plan. You don’t involve them in issues that pop up.
That ’s how top-notch event planners work. Train
your team to be prepared for every kind of
emergency possible . I f you’ve given them the
r ight tools , you’ l l t rust them to get the job done
r ight .
I f your juggl ing is kept to the background, you’ l l
amaze and thri l l your cl ients and guests . I t ’s the
magic they’re hir ing you for-- and no one l ikes to
see how the tr icks are done. It ruins al l the fun.
THE BEST ASK FOR WHAT THEY NEED
Final ly , i f you’ve provided the type of luxury services that I
do, always ask for referrals f rom your cl ients . So many
wedding planners forget this crucial step. Happy cl ients wil l
usual ly tel l others about the incredible work you do, but
don’t leave it up to chance. Fol low up with them. Wait a
couple weeks, and contact them for feedback on the whole
experience. Ask them to tel l you what they loved about your
services . Don’t forget to ask for constructive cr it ic ism too.
There’s room for improvement-- that ’s how you get to be
the best . You need to know where you and your team are
struggl ing to push yourselves to a higher level .
Get a test imonial in
writ ing and ask
permission for i t to be
used in marketing
materials . Put those
glowing love letters on
your website and
social media profiles .
Social Proof is one of
the strongest ways to
attract great cl ients .
The biggest
compliment is when
we hear from wedding
party members ,
s ibl ings and fr iends
of past cl ients who
have been told “you
have to use her !
I f you’ve put al l the Proffitt Puzzle Pieces to work
in your wedding planning business , I promise
cl ients wil l be happy to refer you. This industr y
rel ies on word of mouth more than any other
business I know-- you need to be proactive in
finding leads.
The Proffitt Puzzle works . No matter whether you
want celebrit ies as cl ients or not , i t ’ l l help you
build the profitable wedding business you’ve
always dreamed of . I started just l ike you did. I
planned events on the side while working two
other jobs . As I put these puzzle pieces to work in
my business , I attracted higher-qual ity cl ients .
Eventual ly , I got the opportunity to quit my jobs
and do what I was meant to ful l-t ime: plan
breathtaking events . Now, I ’m inspired to help
entrepreneurs l ike you succeed.
I f you’re ready to grow your wedding business ,
put each of these puzzle pieces to work. You’ l l be
surprised at the amazing results .
ABOUT ANGELA
Angela Proffitt is Nashvi l le ’s leading events and
design strategist . She’s been planning and
designing events for “Music City U.S .A’s ” hottest
residents for over 15 years .
She’s been featured in US Weekly , People
Magazine, TLC, Success Magazine, Female
Entrepreneurs , and more for her stunning
designs and entrepreneurship expert ise .
She’s a sought after productiv ity
therapist , motivat ional speaker ,
and influencer , who has
taught her success tactics
al l over the world and also
of fers coaching and
consult ing.
When taking a (rare)
break from trai lblazing,
Angela loves spending
time with her mom, her
sibl ings and niece and
nephew.
WWW.ANGELAPROFFITT.COM