Program begins Sunday, Oct. 1.Nuts & candy delivered week of Nov. 13.

� Make sure you and the troop MagNut manager (TMM) are registered members and approved volunteers for 2017/2018.

� Are all of your girls registered members? Don’t forget to verify with your troop records.

� Get trained! This happens through your service unit MagNut manager (SUMM) and/or through online trainings from GSWPA.

� Set a troop goal! A troop with goals has a successful sale!

� Pick the participation option that best fits your troop. Troops may choose any or all of the following options:

� Online � nuts & candy � magazines & Photo Keepsakes � candles, tumblers, and organic veggies

� In-Person � nuts & candy � magazines & Photo Keepsakes

� Reach Out Booklets

� Look for Nut-E News, the weekly email from the GSWPA product sales team, to help you along the way.

Questions? My service unit MagNut manager (SUMM) is:

Name

Email

QSP/Ashdon Farms Customer Service (for magazine subscription questions, online order

questions and inquiries, and tech questions about the new unified site): 877-305-4146

Troop ProceedsEarn 15-22% on your troop sales!

Service Unit Bonus Troops, you can help! • Service Units with a 10%

increase from the 2016 MagNut Program sales and a paid balance by all troops as of Tuesday, Dec. 12, receive a 1% bonus for their service unit treasury.

• GSWPA will mail service unit bonus checks in February 2018.

First Steps

Let’s get started!

2017 MagNut Program TROOP GUIDE

Fund the fun! Troops can choose their participation options. By participating, your troop can pay for fun activities while learning important skills. Last year, girls and troops earned nearly $300,000 through the MagNut Program.

Council proceeds are used to subsidize programs and services for our members, like programs, events and important trainings for volunteers, and to maintain our beautiful camps.

Thanks for making this a fun and safe experience for your troop!

Key Dates:•Sunday, Oct. 1 — QSP emails the link for the Magazines &

Nuts Online Program to girls’ parents.•Sunday, Oct. 1 — MagNut Program begins!•By Monday, Oct. 23 — All nut & candy orders must be

entered in Troop Dashboard by troop MagNut manager (TMM). Lockout is 11:59 p.m.

• Last day for customers to place online Nut Promise orders is Oct. 23.

•Friday, Nov. 3 — Paper magazines orders and Reach Out Booklets due to service unit MagNut manager (SUMM).

•Week of Nov. 13 — Delivery of nuts & candy for in-person orders (includes Nut Promise orders).

• Last day for customers to enter online products to count toward girl recognitions and proceeds is Nov. 17.

•Tuesday, Nov. 21 — Recognition lockout in Troop Dashboard is 11:59 p.m.

Got a late start? No worries! Participate with online sales. Customers can order online until Nov. 17!

NEW!

This year’s MagNut Program features a new, improved, unified management system from QSP/Ashdon Farms. The official name will be unveiled at training!

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What selling options are best for your troop?

Benefits of selling onlineOnline sales in the MagNut Program are easier than you think!

Girls and families love online orders because there’s no money to collect or extra paperwork, and troops earn 2% more in proceeds. They receive weekly emails on their progress and can customize their very own site.

Customers love ordering online because they get their order quickly (which works especially well for holiday gifts), and there are even more great products to buy online to support their favorite Girl Scouts — even corporate gifts.

Troop leaders benefit from online sales because you don’t need to handle money, and your troop earns 2% more with online sales (Get 17% instead of 15% in proceeds!). Your TMM may even qualify to create her own personalized MyPatchCreation™ patch (see below).

Here’s how you get started:1. Remind families about the magazine/candles/tumblers/organic veggies/nut/candy

Online Program email (QSP will begin sending out Oct. 1) or that they can go to gswpa.org/magnut-resources to access the link.

2. Look for your email to log in to your Troop Dashboard.

What’s a Nut Promise?Nut Promises are a great option for girls to engage customers for in-person nut & candy orders, but through email. In a nutshell, a Nut Promise is an online order that’s girl delivered. When sending emails to potential customers from their online account, girls can select which emails will include the Nut Promise option by checking the peanut icon. So, if Aunt Juliette lives in Alaska and the girl won’t see her soon, she wouldn’t check the peanut icon because Alaska’s pretty far to deliver.

CHANGE FOR THIS YEAR: Nut Promises placed by customers online are automatically ordered and should not be written on the girl’s order card. These orders are visible on the Girl Dashboard under the Order Summary tab. These Nut Promise orders will be delivered with the troop’s order. Girls are responsible for delivering the promised order to the customer and collecting the money/payment. Because customers place their promise online, Nut Promise orders count toward online proceeds and recognitions, including the MyPatchCreation™ personalized patch.

Remember! The last day for customers to place an online Nut Promise order is Monday, Oct. 23 (lockout 11:59 p.m.).

MyPatchCreation™• Girls earning $200 in online sales (NEW! Nut Promise orders

are NOW INCLUDED!) can customize their own personalized MyPatchCreation™ patch through the QSP/Nut Online Program.

• Once a girl’s online goal is reached, a link to create the patch will be sent to her online sales participation email address.

• TMMs can earn a MyPatchCreation™ if your troop has $750 in online sales. Once this troop goal is reached, you’ll receive an email to create your patch.

• MyPatchCreation™ patches will be shipped directly to the recipient.

MARK YOUR CALENDAR: Nov. 17 is the last day for online orders to count toward girl recognitions and proceeds.

MyPatchCreationTM

Create & EarnYour Own Personalized Patch!

Even if you’re not selling online, there are fun games and activities girls can do online, including creating their own personalized Hero Cat avatar.

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Operation:Sweet

Appreciation

Benefits of selling in personSelling in person to friends, family and neighbors can be a lot of fun for Girl Scouts. Girls get lots of experience learning and enhancing their people skills as they interact with customers, and customers respond more favorably to an in-person ask. Girls also get real-life money management skills training while giving change, delivering orders and spending proceeds.

In-person sales are great for customers because they don’t pay shipping charges with in-person sales, and they can also help your Girl Scout make a difference to our U.S. military at home and overseas by donating Honey Roasted Peanuts for Operation: Sweet Appreciation. Yum!

Some things to remember with in-person sales:1. Girl Scouts do not collect money for nuts & candy from the customer when taking orders. Customers pay when

products are delivered.2. Girl Scouts do collect money for magazines at the time of the order.3. Products are not returnable or exchangeable.4. Magazine discount offers or coupons are not accepted. Combo magazines count as one subscription in Nut-E.

59 Minute Quick Start for Online SellingTry this new troop activity! It counts toward online sales and recognitions!• Once girls sign up to participate with the QSP/Nut Online Program, they click Text & Share

and send themselves a text payment link. • Together, girls spend 59 minutes at a troop meeting calling family and friends offering a

$20 magazine gift card and then forward the text link for payment. • Find more details at girlscouts.qspgao.com/59min• Check out the cute patch available to order in the GSWPA shop!

Make Operation: Sweet Appreciation a part of your sale!Girl Scouts can ask customers to donate a can of Honey Roasted Peanuts to the military through this virtual sale. The Honey Roasted Peanuts will be sent directly from the vendor to U.S. military men and women. • Girls collect $6 donations from customers (at the time of delivery or when placing the order if the

customer is only supporting OSA) and enter the quantity in the OSA column on the order card. • TMMs enter the quantity in the Troop Dashboard in Manage Orders next to the Thank You row.• If a customer wants to donate to OSA online and pay by credit card, girls must direct them to gswpa.org/military.

Donations can still be attributed to the girl but count as in-person sales, not online sales.

Selling options - continued

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• Your login name to access your Troop Dashboard is your registration email address on record with GSWPA.• Passwords can be changed.

• You’ll receive a launch email to your registration email address. If you participated in fall 2016, you can use your password from last year.

• Can’t log in or forgot your password? There is a forgot password option on the Troop Dashboard landing site, or contact QSP Customer Care at 877-305-4146.

Once you’ve logged in:• Confirm your troop level. • Choose your proceed plan (with or without recognitions) prior to entering orders on the Troop Dashboard.

◆ In order to choose “without recognitions,” troops must be Juniors, Cadettes, Seniors, or Ambassadors who agreed on and signed the Proceeds Opt-Out Form. You’ll find this in the forms section at gswpa.org.

◆ Opting out of recognitions earns an extra 5% in proceeds. ◆ PLEASE NOTE: After the Oct. 23 lockout, your recognition option cannot be changed!

• Recheck your bank account information listed in your Troop Dashboard. (Only the last four digits of the account number will be shown.) If changes are needed, submit a new ACH form by Nov. 22 to:GSWPA Finance Dept., 30 Isabella Street, Pittsburgh, PA 15212.

• GSWPA will upload registered girls into your Troop Dashboard through mid-October. If a registered Girl Scout is not listed in your Troop Dashboard by Oct. 13, you may enter her information. (Please check Nut-E News weekly, as this date could change). Do not delete non-selling registered girls from your Troop Dashboard.

• After GSWPA uploads registered girls into your Troop Dashboard, please verify that the girls listed matches your troop roster.

• Enter all the girl recognitions choices in your Troop Dashboard (These will show as “unearned” in your Troop Dashboard). When levels are reached, it will appear as “earned.”

NEW! Before the program starts, make sure to log in to your Troop Dashboard.(http://girlscouts.qspgao.com/westernpennsylvania):

How to Get Started

NEW! Check out our new look!From your Troop Dashboard, you manage your troop’s entire MagNut Program, including:• in-person and online nuts & candy sales (including Operation: Sweet Appreciation);• in-person and online magazine, Photo Keepsakes, candle, tumblers and organic veggies sales; and• Reach Out Booklets.

Getting started:• Check for up-to-date information in Nut-E News, and view the online training.• Hold an informative parent meeting about the new program.• Collect the parent permission and girl recognition choices form included in the MagNut Family Guide.• Remind the girls’ families about the emails they’ll receive starting Oct. 1 to access the Girl Dashboard for online sales.

Super Seller Celebration! Ahoy, girls! Hop aboard and cruise the day away at the 2017-18 Super Seller Celebration on the Gateway Clipper in Pittsburgh or the Victorian Princess in Erie! Super Sellers will rock the boat with other swashbucklers, dance to the DJ, visit the galley for a light meal, and find a porthole to take in the sights.

Girl Scout MagNut Super Sellers who have $1,000 or more in total sales will be invited in the spring to register for their cruise choice at no cost. One parent will be permitted to attend with her for a registration fee.

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Nuts & Candy DeliverySUMM to TMM• Your SUMM will notify you in advance of the time and location of product pick-up. • Check for damaged and missing products in each case. Report any discrepancies/damages to your SUMM

immediately. • Make sure that you and your SUMM agree with the product count before you leave the site. • You are responsible for what you sign for on the receipt!

TMM to Girls• Notify parents of location/time to pick up nuts & candy (including Nut Promise orders). • Print two copies of each girl’s Rewards Delivery Ticket under “Delivery” on your Troop Dashboard for each parent to sign.

This acts as their delivery receipt. One signed copy remains with the troop and the other copy is given to the parent. • Parents are responsible for all products they sign for on the receipt. • No product should be removed until the entire order is unloaded, counted, and a signed receipt is provided.

Additional Product• There are no nuts & candy cupboards.• A limited supply of tins and product are available at designated offices to replace damaged items after ALL

deliveries are made. Parents must contact their TMM to make arrangements.• No returns or exchanges can be made.

Reach Out BookletReach Out Booklets are a quick and easy way to participate in the MagNut Program and earn funds for your troop. Troops receive $2 per booklet (one per girl), and girls can earn the 2017-2018 Lightning patch.

Here’s how you get started:1. Consider planning a Reach Out Booklet party! Encourage families to bring their address booklets

and fill out the nine postcards together. Only one booklet per girl can be entered on your Troop Dashboard by Nov. 3.

2. Be sure each booklet has GSWPA (council name), the girl’s name and troop number on the front of each booklet. Suggestion: make labels (with GSWPA, the troop number and the girl’s name) for each girl in your troop to place on the front of the booklet.

Next:1. Submit your troop’s Reach Out Booklets to your SUMM. 2. Verify that girls may not use each other’s names and addresses. This voids the booklet/proceeds and should not be

entered on your Troop Dashboard before the recognition lockout.

Please note:1. The postcard and a magazine flyer will be mailed to the addresses the girls submit. Names to do not get sent to a

mailing list or saved in a database. 2. Troops/girls do not receive additional proceeds/recognitions on orders generated by Reach Out Booklets.3. Troops participating only with Reach Out Booklets will receive proceeds in the form of a GSWPA Shop gift

certificate. This will be mailed directly from GSWPA to the troop.

Displeased Customers If a customer is displeased with their nuts or candy (Ex. damaged):

◆ Collect the damaged product from the customer, and replace it or refund the customer’s money. ◆ Damaged item must be returned to get a replacement or a refund. ◆ GSWPA will issue a troop credit for the damaged item if it cannot be replaced.

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Financial Procedures

ALL MONEY collected through the MagNut Program must be deposited into your troop bank account. (This includes money owed to GSWPA and troop proceeds.)• It’s the troop’s choice if they’ll accept parent or customer checks. Any checks must be made out to the troop and are

not to be made out to GSWPA.• Nuts & candy money is collected at the time of delivery to the customer. No money is collected at the time of

ordering unless the order is only for Operation: Sweet Appreciation.• In-person magazine and Photo Keepsake money is collected when customers place their order.• TMMs should collect all money from girls and deposit it promptly and frequently into the troop account.• Enter girl payments on the Manage Orders page on your Troop Dashboard. Payments will appear in the troop reports.• Troops retain their proceeds for all sales, including online sales (automatically calculated on the Troop Dashboard

and visible in troop report). • Troops earn an extra 2% proceeds for online orders including magazines, Photo Keepsakes, tumblers, candles,

organic veggies, and nuts & candy. This is automatically calculated on your Troop Dashboard.

ACH (Automated Clearing House)Troop Payment• If you’re a new troop or if your bank information has changed (including signers), complete and mail a new

ACH form (found in the Forms section at gswpa.org) by Nov. 22, 2017, with a canceled check from your troop checking account to: GSWPA, Finance Dept., 30 Isabella St., Suite 107, Pittsburgh, PA 15212.

• The ACH Debit Sweep will be processed December 12, 2017. “Amount Due to Council” will be automatically deducted from your troop bank account.

Not enough funds to cover the ACH Sweep?• An ACH Adjustment form must be submitted to GSWPA by December 5, 2017, if the total amount due to GSWPA

is not available in your troop bank account. Find the ACH form and the ACH Adjustment form at gswpa.org in the forms section.

• There is only one sweep. Any balance due after the sweep must be mailed as a troop check to: GSWPA, Attn.: Yvonne Colleran, 30 Isabella St., Suite 107, Pittsburgh, PA 15212.

Delinquent Accounts • Troops DO NOT PAY for a girl’s balance due or RETAIN the proceeds from a delinquent girl’s sale. Ensure that an

ACH Adjustment form is submitted by December 5, 2017. • Troops that have a girl with a delinquent payment must also submit delinquency paperwork by December 15, 2017.

Submit the following documents:• a copy of the balance due letter sent to the parent*,• completed delinquent forms*,• the signed permission form, and• the signed Girl Rewards Delivery Ticket.

Mail by Dec. 15, 2017 to: GSWPA, Attn: Yvonne Colleran, 30 Isabella St., Suite 107, Pittsburgh, PA 15212 Failure to submit the documentation could result in GSWPA not being able to collect on this debt. If the troop pays for the delinquent girl and the Girl Delinquency paperwork (including documentation) is not received by Dec. 15, the troop will not be reimbursed for this girl until if/when full payment is received by GSWPA from the parent.

• Do not delay submitting delinquent forms to GSWPA. Your troop will be held responsible for the balance due if no delinquent forms are received.

• REMEMBER: If a parent or volunteer fails to pay on time, they understand they are liable for the amount not paid in addition to all costs, interest, legal and/or collection fees expended by Girl Scouts Western Pennsylvania in the collection of this debt.

• If the financial obligation is not fulfilled, they will be ineligible to be appointed as a volunteer or participate in any volunteer/program/camp position or activity until the debt is paid in full.

*Examples of the balance due letter and delinquent forms can be found at gswpa.org/forms.

Looking for a MagNut Program form? Visit the Forms section at gswpa.org/forms.

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By Sept. 29 � Verify that you and your TMM are registered and approved GSWPA volunteers for 2017-18. � Attend your service unit’s MagNut training and/or complete online training (see Nut-E News) and receive leader

and girl packets. Need a refresher? Look for online trainings at gswpa.org. � For extra materials and information, contact your SUMM or go to gswpa.org. � Review and update your troop information on your Troop Dashboard. � GSWPA will begin to upload registered girls’ names on your Troop Dashboard. � Enter your troop number, dates, and your troop’s participation options on the cover of each MagNut Family Guide.

By Sept. 30 � Set a troop goal! A troop with set goals has a successful sale. � Conduct girl and parent trainings and pass out packets and MagNut Family Guides.

☉ Review online ordering and Nut Promise ordering if you’re participating in this component. ☉ Make sure all girls selling are registered Girl Scouts and collect permission forms before selling. ☉ Complete and send a new or updated ACH Debit Authorization form and voided check, if needed, to

GSWPA, Finance Dept, 30 Isabella St., Suite 107, Pittsburgh, PA 15212.

Oct. 1 � MagNut Program begins! � QSP will send emails to all girls who participated last year with the Magazines & Nuts Online Program. Girls can

send out their emails to customers as soon as they receive the email from QSP. � For girls who don’t receive this email, the Online button for the Magazines & Nuts Online Program site will be

available at gswpa.org/magnut. � GSWPA will upload registered girls on your Troop Dashboard through mid-October. If a registered Girl Scout is not

listed on your Troop Dashboard by Oct. 13, you may enter her information on the Troop Dashboard. By Oct. 22

� In-Person orders: Girls submit nuts & candy order forms, Reach Out Booklets, and magazines & Photo Keepsakes orders/payments.

By Oct. 23 � Choose your proceed plan, with or without recognitions, prior to entering girl orders on your Troop Dashboard. � In-Person Orders: Enter girls’ nuts & candy orders (lockout at 11:59 p.m.), along with final recognition choices on

your Troop Dashboard. � Last day for customers to place an online Nut Promise order (lockout at 11:59 p.m.) � Enter Operation: Sweet Appreciation donations in the Thank You row under Manage Orders on your Troop Dashboard. � Don’t forget to click Save on each girl’s order! � Submitted your order before you entered all orders? That’s no problem! As long as it’s before the lockout, your

SUMM can unlock you!

By Nov. 3 � In-Person Orders: Collect magazine/Photo Keepsake Order Forms (white and yellow copies) with payment payable

to the troop. TIP: Make copies of the paper order forms (Hint: Use your digital camera or smart phone) and retain with your records.

� Review each subscription form for accuracy and make sure all fields are complete. Update and enter QSP in-person orders and Reach Out Booklets on your Troop Dashboard.

� Complete and attach the Troop QSP In-Person Summary Form and submit to your SUMM (form found on gswpa.org) � Submit completed Reach Out Booklets to your SUMM.

Nov. 13-Nov. 16 � Nuts & candy delivered to service units.

Nov. 13-Nov. 30 � Girls deliver products to customers and collect payment. � Collect and deposit girls’ payments frequently. Remember that checks may take several days to clear.

Nov. 17 � Online Orders: Last day for customers to order online magazines, Photo Keepsakes, candles, tumblers, organic

veggies, and nuts & candy for girl/troop credit. By Nov. 21

� Enter any late paper magazines and Photo Keepsake totals for each girl under the Mags & More Orders and Mags & More Dollars columns.

� Finalize any changes for recognitions. (Lockout at 11:59 p.m.)By Nov. 22

� Deadline to submit new/updated ACH form.

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successful program!)

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By Dec. 1 � Collect girls’ payments for nuts & candy. � Begin collection process, if necessary, by filing delinquent paperwork for any late girl(s) payment to GSWPA.

Dec. 5 � ACH Adjustment Forms (if needed) due to GSWPA. � Deliver to SUMM: Signed Troop Proceeds Option Form (for J, C, S, A troops) and any late Reach Out Booklets and/

or paper magazine subscriptions.Dec. 12

� ACH Debit Sweep for the total balance due to GSWPA (see your Troop Dashboard report) Dec. 15

� Submit any additional delinquent paperwork to GSWPA. Please note: The troop is responsible for the total balance due until the delinquent paperwork is received!

By mid-December 2017 � Troops will be notified by their SUMM for recognition pick-up. � Count – Sort – Sign receipt when you receive recognitions from SUMM and parents. Report any discrepancies to

your SUMM.

By week of Jan. 8, 2018 � Distribute recognitions to girls.

Jan. 26, 2018 � Deadline to report recognition shortages/errors. After this date, merchandise recognitions will not be available.

Check each item as completed to guarantee a successful program!

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Troop Checklist ✓ - continued