PROGRAMMERS GUIDE - Crystal Digital Concepts Pvt. Ltd. … · · 2012-04-05Crystal Programmers...

Crystal Programmers Guide

S. N. Electrot alk Industries 1

PROGRAMMERS GUIDETo prevent unauthorised users from reprogramming thesystem, a four digit password has been set in the systemwhich your dealer will disclose to you. This passwordshould be kept confidential to prevent m isuse o f thefac i l i t i es . To rep rog ramme any fac i l i t y :

+ Dial password (by default it is 89 0000).& After 5 secs, you shall get acceptance beeps.

Now, you can programme in required facilities. If you makeany mistake while programming, simply disconnect andstart again (You need not dial in password again). Onceyour programming is complete

Dial+ 0

to come out of programming mode.


S. N. Electrot alk Industries2

1. CHANGING PASSWORD

1.1 ProgrammersTo set new password:

+ Dial old passwordYou shall get C.A.T.

+ Dial 891 XXXXWhere XXXX is any four digit code.

You shall again get C.A.T.

The new password is now 89 XXXXNOTE:The default password is 89 0000

1.2 Users+ 892 XXXX

XXXX = New password

Default users password is 89 1111



2. CLEARING ENTIRE MEMORYTo wipe out the entire memory & load the system withdefault settings,

Dial+ 89 + password

You shall get CAT. Now,

Dial+ 96 + password

The system shall restart again.

This operation does not clear STD code table and printerbuffer.

In case one forgets the main password, then proceed asfollows :

Switch off the system. Change position of jumper cap(near the battery). Wait for 10 sec.Shift the cap to original position.Switch ON the system.Now password shall revert back to "0000". After switching'ON' the system,

Dial+ 89 + 0000

After getting C.A.T,Dial

+ 96 + 0000The system shall restart. Now, dial password and proceedwith programming.

NOTE :Whenever you are installing a new system or after clearingthe memory by shifting the jumper cap, it is very importantto give a memory clear by '96 0000' or else the systemshall malfunction.



2.1 Clearing Features of a Particular Extn.Following features of a particular extn. can be clearedwith a single command

Ž Auto call backŽ Call forwardŽ Follow meŽ AlarmsŽ Dynamic lockŽ Hot line

To clear above features,

Dial+ 863 + Extn. number



3. SETTING TIME/DATETo set time/date,

Dial+ 82 Date Month Year Day HR MN.

Where Day = 1 for Sun7 for Sat

Year = 01 for 200102 for 2002

HR MN = Time in 24 hour format

Example : To set 2.05 P.M., 1st June, Thursday 2001,

Dial

+ 82 01 06 01 5 14 05

4. CLASS OF SERVICETo programme an extension for ISD/STD or local dialingDial

+ 94 Extn XYWhere X (Day mode) = 1 for ISD

2 for STD3 for Local4 for Intercom

Y (Night mode) = 1 for ISD2 for STD3 for Local4 for Intercom

In default, all extensions are in level 33.



5. ROUND – ROBINTo set extensions in the round–robin group,

Dial+ 92 Y XX XX XX XX XX (DAY)

Where Y = JN. no. 1 for 61, 2 for 62...XX = 5 extn nos

+ 93 Y XX XX XX XX XX (NIGHT)Where Y = Jn. no. 1 for 61, 2 for 62...

XX = 5 extn nos

Default settingsA) Expandable system, for all junctions

Day/Night Mode : 201, 202, 203, 204, 205

B) 412 system, for all junctions

Day/Night Mode : 21, 22, 23, 24, 26

C) 206/308 system,

Day/Night- 61-21, 22, 23, 24, 2162-22, 23, 24, 21, 2263-23, 24, 21, 22, 23

6. BULK PROGRAMMINGIn expandable systems, if all junctions/extn. are to beprogrammed with same parameters, then one can use '� 'instead of individual jn./extn. numbers.

For example :1) If all extensions are to be given STD dialing facility,

+ Dial 94 �� 22Now, if any one or two extns. are to be with differentparameters then these can be programmed seperately.

2) To set all junctions as round-robin on 202, 203, 206,207, 207,

+ Dial 92 �� 202 203 206 207 207



7. TONE / PULSETo set a junction for tone/pulse dialing mode,

Dial+ 90 X Y

Where X = Jn. No. 1 for 61...Y = 1 for Pulse

2 for Tone

In default, all jns. are in pulse dialing mode.

8. TRUNK GROUPINGTwo trunk groups are possible which can be accessed bycode "0" and "5". To programme a Jn. in any or both groups,

Dial+ 91 X YZ

Where X = Junction numberY = 1 if Jn is to be in "0" group

2 if Jn is not to be in "0" groupZ = 1 if Jn is to be in "5" group

2 if Jn is not to be in "5" group

+ Example :To set 61/62 in '0' group and 63 in '5' group, programme

91 1 12 (for Jn. 1 in only "0" group)91 2 12 (for Jn. 2 in only "0" group)91 3 21 (for Jn. 3 in only "5" group)

In default, all junctions are in both '0' and '5' group.



9. CLI EXTENSIONIf you install a CLI telephone on any extn., you can availfollowing three featuresA) Calling extn. number display.B) Amount of call after going ON HOOK (in fixed systems

only)C) CLI number of the caller during an incoming call (provided

the CLI interface unit is attached)D) This CLI number is also shown on the extn. on which

the call is transferred (in fixed systems only)If you are connecting a CLI telephone instrument on anyextn., you shall have to programme that extn. for CLI.

For this,Dial

+ 27 Extn. No. XYZWhere X = Calling extn. number display

Y = Number display during round–robin ringZ = Number display during transfered call1 = For display ON2 = For display OFF

To enable an extn. for all three displays,Dial

+ 27 Extn. No. 111

To enable all extns. for CLI,Dial

+ 27 �� 111

In default, all extn. are disabled for CLI.



10. FEATURE GROUPFollowing features are available in the Pigeon system

Feature name : Feature number

Internal dialing : 00

Call hold + Call park : 01

Call transfer : 02

Conference : 03

Call pick up : 04

Hot outward dialing : 05

Dynamic lock : 06

Alarms : 07

Call forward : 08

Call follow me : 09

Auto call back : 10

Interrupt+barge-in : 11

Monitor : 12

Trunk reservation : 13

Auto redial-low priority : 14

Auto redial-high priority : 15



Following 10 combinations of features are possible

To allot a particular group to any extnDial

+ 31 ExtnNo + X YWhere X = Day group code

Y = Night group codeIn default the extns are in group no. 66

10.1 Changing Feature Group TableYou can change the features alloted to any group.To change,

+ Dial25-X-F00 -F01 -F02 ...............F15

Where X = Group numberF00-F15 = Feature number

1 = To enable feature2 = To disable feature

Feature No. 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15

Group # 0 N N N N N N N N N N N N N N N N

Group # 1 Y N N N N N N N N N N N N N N N

Group # 2 Y Y Y N Y N N N N N N N N N N N

Group # 3 Y Y Y N Y Y Y N N N Y N N N N N

Group # 4 Y Y Y N Y Y Y Y N N Y N N N N N

Group # 5 Y Y Y N Y Y Y Y Y Y Y N N N Y N

Group # 6 Y Y Y N Y Y Y Y Y Y Y Y N N Y N

Group # 7 Y Y Y Y Y Y Y Y Y Y Y Y N Y Y Y

Group # 8 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

Group # 9 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y



For Example :To allot feature no. 2,7 and 8 to group number 5,Dial

+ 25-5-2-2-1-2-2-2-2-1-1-2-2-2-2-2-2-2

In this way, all '9' groups can be programmed for differentfeatures.



11. TO SET AUTO DAY NIGHT CHANGE OVERTIMINGS

Dial

+ 83 Day HH MM (D) HH MM (N)

Where HH MM (D) = Time for system to comein day mode

HH MM (N) = Time for system to comein night mode

DAY = Day of the week.SUN = 1SAT = 7

Default timing for all seven days :

0900 For system to come in day mode.1800 For system to come in night mode.

12. SELECTIVE TRUNK ACCESS

An extension can be programmed to access only selectivejunction numbers. To programme an extension for theselective junctions only,

Dial+ 801 Extn. number + Jn + Jn....#

Example : To allow Jn 1 & 3 to extn 23,

Dial+ 801 23 13 #

In default, all extns can access all trunks.

13. TO CLEAR DYNAMIC LOCKTo open dynamic lock of any extn, and clear the passwordto default of 1111,

Dial+ 862 Extn. number



14. FLASH TIMINGEach extension can be programmed to have its own hookflash timings, as per the flash timing of the telephoneinstrument connected on that extension.

To programme,

Dial+ 36 + Extn. number + Y

Where Y = 2 for H/F time of 200 ms3 for H/F time fo 300 ms. . . . . . . .9 for H/F time of 900 ms

In default, the flash timing for all extn. is 600 ms.



15. ACCEPTED AND DENIED TABLE

For setting of allowed numbers,

Dial+ 241 X Y ZZZ.... Flash

and for denied numbers

Dial+ 242 X Y ZZZ.... Flash

where X = level (0 to 9)Y = locationof thenumber(0to9) in this level

ZZZ..= number (max. 14 digits)

For allocating a particular level to any extn,

Dial+ 243 XX YZ

Where XX = Extn. numberY = Day levelZ = Night level

To wash the complete table, and extn. level setting,

Dial+ 244

Example 1:- Extn. 202 is to be allowed all STD numbersof Mumbai and only one particular number 079 4301201of Ahmedabad and no other STD / ISD numbers thenprogramme “022” in level 0 / location 0, 0794301201 inlevel 0 / location 1 of allowed table and “0” in level 0 /location 0 of denied table.Dial

+ 241 0 0 022 Flash (This shall allow all numbersexceeding 022)

+ 241 0 1 0794301201 Flash (This shall allow all numbersmatching or exceeding0794301201)



+ 242 0 0 0 Flash (This shall deny all numbersstarting from “0” except thosein the allowed group)

+ 243 202 00 (To allot level 0 to extn. 202, bothin day/night mode)

Now when 202 dials 0222342012, then the number isallowed as 022 matches with the allowed number. But ifhe dials 0212342012 then this number shall not match withany number in the allowed group. Now the system shallcheck in the denied group, where the first digit “0” matcheswith “0” of the denied list and hence dialing will be denied.

Example 2 : - Extn. 204 is to be allowed all local numbers,except mobile numbers starting with 98, trunk booking by180, and those starting with 95 except 95012042, then

Dial+ 241 1 0 95012042 Flash (To allow this number)+ 242 1 0 98 Flash (To deny all numbers matching

or exceeding 98)+ 242 1 1 180 Flash (To deny all numbers matching

or exceeding 180)+ 242 1 2 95 Flash (To deny all numbers matching

or exceeding 95)+ 243 204 11 (To allot level 1 to extn. 204)

Example 3 : - For 95 lock

+ 242 8 0 95 Flash (To deny all numbers matchingor exceeding 95)

+ 243 Extn No. 88 (To allot level 8 to that extn.)



16. HOTEL PROGRAMMING16.1Guest / Service group programming

This facility is basically specific for hotels only. It helps toclassify each extension under service group or guest group.Broadly there can be following three types of groups:1) Individual guest group ('0' group) :

This is the group of individual guests who only need tocall service group extensions. They cannot call anyother room number.

2) Guest group ('1' to '8' group) :This is for a group of more than one guests and occupyingmore than one rooms. These guests can call servicegroup extensions and other extensions of the samegroup

3) Service group ('9' group) :This group of extensions includes operator/hotel staffand management. Any extension can call this groupand this group can call any other extension.

To assign group to an extension,Dial

+ 38 - Extn. number - Group number

16.2 Floor service destinationYou can set a room service extn. seperately for each floor.Access code for room service for all floors shall be same(default 38), but the ring shall go to corresponding roomservice extn. depending on the caller’s floor.For example :If the room 210 on second floor calls for room service, ringshould go to the room service extension on second floor.Similarly, if room 415 on fourth floor calls for room service,ring should go to room service extension on fourth floor.This helps the hotel management staff to address to guest'scall in more efficient and quicker manner. This feature isalso known as “floor service”.



In this,Ž Each extn. is assigned a floor group.Ž Each group of floors is assigned a service extension andŽ Room / floor service access code is defined.

To assign floor to an extension,Dial

+ 305 - Extn. number - Floor number

To assign a service extn. to a floor,Dial

+ 2042 - Floor number - Extn. numberIn default floor service extn. for all floors is 22/202.

To assign room/floor service code,Dial

+ 2041 - XX #Where XX is any two digit number from 30 to 38.

Default floor service code is 38.For Example : Consider a hotel with nine rooms spreadover three floors with three rooms on each floor. Roomnumbers 202, 203, 204, 206, 207 and 208 are used forindividual guests (group ‘0’) whereas room numbers 210,211 and 212 are for guest group (‘1’ to ‘8’ group).The service extn. number for each floor is as shown.

O P E R AT O R – 2 0 1202

Room 1203

Room 2205

Room Service

206Room 4

210Room 7

211Room 8

212Room 9

204Room 3

207Room 5

208Room 6

209Room ServiceIN

DIV

IDU

AL

GU

EST

GR

OU

PGR

OUP

GUES

TS

FLO

OR

1FL

OO

R2

213Room Service

FLO

OR

3



To programme individual guests,Dial

+ 38-202-038-203-038-204-0

+ 38-206-038-207-038-208-0

To programe group guests,Dial,

+ 38-210-138-211-138-212-1

To programe service group extensions,Dial,

+ 38-201-938-205-938-209-938-213-9

Now, to assign floor number to extensionsDial,

+ 305-202-1305-203-1305-204-1

+ 305-206-2305-207-2305-208-2

+ 305-210-3305-211-3305-212-3

To assign service extension to different floors,Dial

+ 2042-1-2052042-2-2092042-3-213



17. PICK UP GROUPTen call pick up groups (from 0 to 9) can be prgrammed. Toset an extn in any group,

Dial+ 301 + Extn. number + Group number

Example : To set extn. 26, 28 & 29 in group 5,

Dial+ 301 26 5

301 28 5301 29 5Now, if there is a ring on 26, extn. 28 or 29 can pick up thecall on 26, simply by dialing "4".

In default, all extns are placed in group '0'.

18. BUSY HUNTING GROUPIt may be desirable that when a particular extn. is busy, thenext programmed extn., should ring instead of giving busytone to the caller. Nine different groups of such extensionscan be formed. To set extn. in any group,

Dial+ 304 + Extn. number + Group number

Example : To set 21, 22, 24 in one group so that if any onedials 21 and 21/22 is busy then 24 shall ring,

Dial304 21 1304 22 1304 24 1In default, no busy group is defined.

NOTE :This feature is valid for intercom to intercom call only andnot for round-robin call.



19. CALL PRIVACYCall privacy from three types of calls is possible

X = Barge-in / Interrupt

Y = Incoming trunk call beeps

Z = D.I.D. calls

To set privacy for any of above,

Dial+ 303 Extn. number XYZ

Where X = 1 for Privacy ON2 for Privacy OFF

Y = 1 for Privacy ON2 for Privacy OFF

Z = 1 for Privacy ON2 for Privacy OFF

Example:Tosetcallprivacy frombarge-in/interrupt onextn.23,

Dial+ 303 23 122

During incoming round-robin call, if any extn. in theround-robin group is busy he will get incoming call beeps.If you want that the busy extn. should not get beeps butthat the call should directly jump the busy extn, say 22 (i.e.callprivacy from incoming trunk call beeps) then

Dial+ 303 22 212

If you do not want beeps on any extn., then programme allextn. in the round-robin group as 212.

In default, all three privacies are OFF for all extns.



20. REVERSAL / TIME OUTFor call maturity detection, following options are possible

1 = Time Out (Default)2 = CPD + Time Out3 = Only CPD4 = ReversalSometimes small or medium range EPABX systems maybe used behind bigger private EPABX'S to expand theirexisting capacity. Extns coming from the bigger EPABX shallact as trunks for the smaller EPABX extns.

Now, if any extn connected to smaller EPABX is to beallowed local dialing through bigger system, it shall haveto be given STD dialing facility. In this case, these extnsmay misuse this facility if any P&T line is connected directlyto smaller system. This problem may be solved by settinga tie-line digit count for each junction line. This count is thenumber of digits to be ignored before class - of - servicecheck is begun.

To set maturity and tie-line digit count,

Dial+ 42 - Jn. No. - X - Y

Where Jn no. = 1 for 61, 2 for 62.......X = Maturity code (1-4)Y = Tie - line digit count (0-9)

(If you are not using the Jn. astie-line, then keep Y as 0)

If you are having the reversal facility from P&T, keep thejunction on reversal mode i.e mode 4With the ACPD logic, the EPABX has the capability todetect ring back tone / dial tone etc. For call maturity basedon ACPD logic, the system first senses the ring back tone.As soon as the ring back tone stops, it assumes the call tobe answered & starts the call counter. For call maturitybased only on ACPD, programme junction on mode 3.However, sometimes if the P&T line is very noisy or if thereis a lot of background noise at the caller's end, or if the



caller answers the call on the 1st ring itself (the systemdoes not get time to detect ring back tone) then ACPDmaturity might fail.

If you are very particular not to miss any call then keep thejunction on mode 2. In this case even if the ACPD maturityfails, after 40 seconds the system shall assume the call tobe mature and shall start the call timer. Calls which havematured on CPD logic shall be printed with remark 'C' inthe print out, and calls matured on time out basis shall beblank in the remark column. Mode 2 is the best suggestedmode. The time out delay is programmable from 01 to 99 sec.

To set this value,

Dial+ 213 XX

Where XX is time from 01 to 99 sec.

If the ring back tone from your P&T exchange is not ofstandard frequency then you shall have to keep the junctionon time out mode only - ie. mode 1.In this mode all calls will be registered.

In default, the value of time out delay is 40 seconds.



21. SIMULTANEOUS / R-ROBINDial

+ 46 JN NO X YWhere X (Day mode) = 1 for Round-robin

2 for Delayed simultaneous3for Immediatesimultaneous

Y (Night mode) = 1 for Round-robin2 for Delayed simultaneous3for Immediatesimultaneous

In default, all junctions are in round - robin i.e. '11' mode.

22. GLOBAL NUMBERTo set global numbers,

Dial+ 88 + location code (10 to 99) + Jn No. + External No. + #

NOTE :You can programme a maximum of 16 digit number. If thenumber is less than 16 digits, dial # or H/F, to store thenumber and get acceptance tone.

If default, no external number is set as global number.



23. REMOTE PROGRAMMINGYou can programme the Pigeon EPABX from a remote endalso.

When in speech mode with any extension, ask the user to

+ H/F and dial 3999You shall come back in speech mode with the user. Noweither you or user shall dial

+ Main password (i.e. 0000)After 5 seconds,

& You shall get acceptance beeps.+ Now start programming.

To come out of prog. mode,

+ Dial 0.The programmer and the person at called extn. can talk softlyduring programming also. After dialing '0' the conversationcan continue normally again.

Programming can be done in DTMF mode only.



24. AUTO CALL DISCONNECTOR

24.1 To set ACD for local callDial

+ 8031 + Extn. number + XYWhere X (Day mode) = 1 for ACD ON

2 for ACD OFFY (Night mode) = 1 for ACD ON

2 for ACD OFF

In default, the ACD is OFF in both day & night modes.

24.2 To set ACD for STD callDial

+ 8032 + Extn. number + XYIn default, the ACD is OFF in both day & night modes.

24.3 To set ACD for Incoming callDial

+ 8033 + Extn. number + XYIn default, the ACD is OFF in both day & night modes.

24.4 To set ACD beep only without disconnectionDial

+ 8034 + Extn. number + XYWhere X (Day mode) = 1 for beep only

(Disconnection OFF)2 for Disconnection ON

Y (Night mode) = 1 for beep only(Disconnection OFF)2 for Disconnection ON

In default, there is neither any beep nor disconnection.

Example :A) To set ACD on extn. 21 for local calls in day mode &



STD calls both in the day / Night mode

Dial8031 21 12 –– ACD for local call in day mode8032 21 11 –– ACD for STD call in day & night modesB) To set for only warning beep on extn. 26 for STD call

in both Day / Night modes,

Dial8032 26 11 –– ACD for STD call in day/night mode8034 26 11 –– ACD OFF, only beeps

24.5 ACD warning timersFor ACD a warning beep is given after a programmed time.60secondafter thebeep, the junction linewill bedisconnected.This beep time can be changed as follows.

1) To set local call warning timerDial

+ 21726 + XXWhere XX = time in sec. (010 to 240. Default is 240)

2) To set STD call warning timer

Dial+ 21727 + XX

Where XX = time in sec. (010 to 240. Default is 120)

3) To set incoming call warning timerDial

+ 21728 + XXWhere XX = time in sec. (010 to 240. Default is 240)



25. CALL BUDGETING25.1 To activate call budgeting on an extn.

Dial+ 3021 + Extn. number + X

Where X = 1 for ON2 for OFF

In default, call budgeting is OFF for all extensions.

25.2 To Set budget amountYou can set a budget amount for any extension. Once thetotal call amount of that extension crosses the budgetedamount, the extension shall get locked for STD calls. To setthis budget amount,Dial

+ 3022 + Extn. number + YYYYWhere YYYY = Rupees from 0001 to 9999



26. FLEXIBLE NUMBERINGTo change any extn no.,Dial

+ 37 XX YYYYWhere XX = Hardware port no i.e. 01 for extn 21/201

02 for extn 22/20215 for extn. 35/215

YYYY = Any flexible number.NOTE :Dial # if number is of 1,2 or 3 digits.Example : To assign number 4000 to 21 and 588 to 26,

Dial+ 37 01 4000+ 37 06 588 #

Numbers with common starting digits cannot be allotted toother extensions.For example : If 4012 is used for any extn. then you cannot set 40 or 401 for any other extn.NOTE :For expandable systems, remove the first digit to get portnumber i.e.... 201 is port no. 01, 266 is port number 66 etc.



27. TWO DIGIT NUMBERINGIn expandable systems, extn. numbers are in 3 digit andstart from 201...........However, if you are installing a 618 system, you have anoption to set all numbers in 2 digits starting from 21. Toconvert 1st 18 extensions into two digit,

Dial+ 281

.Now, 1st 18 extensions will be numbered 21 to 38 and19th extn onwards numbering shall start from 4539.

NOTE :1) Once 2 digit numbering is set, call pick up shall be by

*4.While setting flexible numbering, if you would like to allotsay number 2110 to any extn. it won't be possible as 211extension is already there. In such case, one will have towash outALL extension numbers. To do so,

Dial+ 283

With this, all extension numbers will be washed. You shallhave to now feed in ALL extension numbers.

To revert back to default 3 digit starting from 201,Dial

+ 282

2) If you desire to have two digit extn. numbering beyond18th extn. you cannot use numbers 45 and 46.



28. TO SET JN FOR D.I.D MODE

Dial

+ 43 + Jn. number+ XYWhere X (Day mode) = 1 for ON

2 for OFFY (Night mode) = 1 for ON

2 for OFF

In default, no junction is set for D.I.D mode.

29. TO SET JN FOR DOSA

Dial

+ 45 + Jn. number + XYWhere X (Day mode) = 1 for ON

2 for OFFY (Night mode) = 1 for ON

2 for OFF

DOSA call is made through an extension and that extn.also has to be allowed DOSA facility. To allow,

Dial+ 35 XX Y

Where XX = Extn no.Y = 1 for ON

2 for OFF

In default, no junction or extn. is set for DOSA mode.

30. SETTING OF VIRTUAL EXTN. PASSWORD

Dial

+ Dial 306 + Extn. number + XXXXwhere Extn. no. is from 3900-3989

XXXX = Four digit password

Default password for all extensions is "1111".



31. TO SET ECF FOR ANY JNTo set junction for ECF mode,

Dial+ 521 + Jn. number + XY

Where X (Day mode) = 1 for ON2 for OFF

Y (Night mode) = 1 for ON2 for OFF

In default, no junction is set for ECF mode.

31.1 To make a Jn. pair for dialing outFor incoming ring on 1st Jn., a 2nd Jn. shall be latchedON. To make this pair,

Dial+ 522 X Y

Where X =1st Jn for incoming call

Y =2nd Jn. through which the number hasto be dialed out

Example :For Jn. 1 set on ECF mode, you want the number to bedialed out from Jn. 3 then

Dial+ 522 13

31.2 To set the numberFor the number to be dialed from the 2nd Jn.,

Dial+ 523 + 1st Jn. number + ZZZ...#

Where ZZZ... is the number to be dialed out.

NOTE :First jn. no. is the junction which latches on first during anincoming call and not the second junction through whichthe number is dialed out.



32. AUTO REDIAL PARAMETER SETTINGFor auto redial (Regular)

Dial+ 2143 XX YY

For auto redial (High end)

Dial+ 2144 XX YY

Where XX is time delay between two attempts,from 10 to 99 seconds.

YY is the number of redial attempts, from01 to 99 times.

In default,the auto redial takes place only once for bothregular and high end extensions.



33. VOICE MODULE PROGRAMMINGFirst you shall have to divide the module in 1 or 2 parts.

For this,

Dial+ 202 X

where X = 1 for 1 part of 2 min.2 for 2 parts of 1 min. each

Now, feed one / two voice message.

To allot the message for various options,

Dial+ 203 X Y

Where X = featureNo. 1forDISA/DOSA/FAX(DAY)2 forDISA/DOSA/FAX(NIGHT)3 for alarm greeting4 for music on hold5 for auto redial

Y = Voice message 1/2

Example : If you wish to set voice 1 for DISA in day modeand voice 2 for DISA in night mode.

Dial+ 203 11

203 22

To delete any message

Dial+ 203 + Feature number + 0

NOTE :For using voice module for music on hold, set module forone part only. For this,

Dial+ 203 41



The system will restart and entire module will be set formusic on hold.

NOTE :When set on music-on hold mode, no voice relatedprogramming is possible. The feature has to be firstremoved. For this,

Dial203 4 0This command shall enable other voice programming.



34. VOICE GUIDANCE ON / OFFTo set voice message for any junction on DISA/FAX mode,

Dial+ 532 X YZ

Where X = Junction number

Y (Day mode) = 1 for voice ON on that jn.2 for voice OFF on that jn.

Z (Night mode) = 1 for voice ON on that jn.2 for voice OFF on that jn.

NOTE:In default, the feature is OFF for all junctions in both modes.

35. SETTING OF SERIAL PORTYou can configure the serial port for either attachment to aremote display unit or for computer interface. To set,

Dial+ 731 X

Where X = 1 for Remote display2 for Computer interface

In default, the system is set in 731 1 mode.

36. TWO LINE CORDLESS TELEPHONE RINGTwo line cordless telephones require a different ringing pattern.If you shall be connecting this telephone on any extn, thento programme that extn,A) For fixed systems,

Dial+ 29 Extn. number 1

B) For expandable systems,Dial

+ 36 Extn. number 9



37. RELAY PORT ON/OFF TIME SETTINGUp to 10 sets of timings can be programmed for the relayto switch ON/OFF automatically. To set,

Dial+ 2051 HH MM SS (ON) HH MM SS (OFF)

Where HH MM SS (ON) = Time for relay to switch ONHHMMSS(OFF)=Timefor relay toswitchOFF

You can programme 10 such sets of timings.

For example: To programme ON/OFF timings as,

ON OFF8.00 A.M. 8.40 A.M.

10.00 A.M. 1.00 P.M.

3.00 P.M. 3.30 P.M.

Dial+ 2051 08 00 00 08 40 00+ 2051 10 00 00 13 00 00+ 2051 15 00 00 15 30 00

For programming a new set of timings, you shall have toerase the old table. To do so,

Dial+ 2052 1



38. ACCESS TO PAGING PORTPaging may be allowed or denied to any extn. To do so,

Dial+ 804 XX YZ

Where XX = extn. numberY (Day mode) = 1 for allowing paging

2 for denying pagingZ (Night mode) = 1 for allowing paging

2 for denying paging

In default, the paging port is allowed to all extns in bothmodes.

39. FAX HOMINGTo programme a junction for receiving fax calls,

Dial+ 44 X Y Z

Where X = junction numberY (Day mode) = 1 for Fax junction

2 for Normal junctionZ (Night mode) = 1 for Fax junction

2 for Normal junction

You shall also have to set the extn. number on which the faxmachine is to be connected. To do so,

Dial+ 49 X YY

where X = Junction number

YY = Fax extn. number

NOTE :You can also keep separate fax machines for each junction.

In default, all junctions are in 22 mode.



40. PRINTER SPOOLER PARAMETERS SETTING

40.1 To clear ASMDR BufferTo clear all stored calls,

Dial+ 710 + XXXX

Where XXXX is main password

40.2 ON line/OFF line and Local/ STD call storageIf you shall keep a printer permanently connected to thesystem, you can programme it for ON line mode & if not,keep it for OFF line mode.

Further, you can also programme to store all calls in theASMDR buffer or to ignore local calls & store onlySTD/ISD calls. To programme,

Dial+ 22 XY

Where X = 1 for ON line2 for OFF line

Y = 1 for all calls storage2 for only STD/ISD call storage

40.3 Setting of unit rateTo set the amount for 1 unit,

Dial+ 2611 RR PP

where RR = RupeePP = Paise

In default, the amount set for one unit is Rs. 1.50.



40.4 Setting of time slabsThe unit rate varies from full rate to quarter, depending onthe time, which in default is as follows :

0600 Quarter to one third

0700 One third to half

0800 Half to full

1900 Full to half

2030 Half to one third

2300 One third to quarter

0600 for ISD discounted rate end timer

2300 for ISD discounted rate start timer

If required, one can change the timings as follows :

FOR STD CALLS :2621 HR - MM for Quarter to one third time

2622 HR - MM for one third to half

2623 HR - MM for half to full

2624 HR - MM for full to half

2625 HR - MM for half to one third

2626 HR - MM for one third to quarter

FOR ISD CALLS :2627 - HR - MM for full rate to discounted rates

2628 - HR - MM for discounted rates to full rates



40.5 To set service charges for local / STD callsFor certain applications, like in hotels, the management maylike to add service charge for each local or STD call madeby the guest. These service charges are programmable.These service charges will be added to the cost of the callcalculated using pulse rate and duration.

Hence, Total cost of call

= (call unit charge X no. of units)+(STD service charge)

Example:Assume for any STD CallTime slab : Full rateCall : 12 secondsPulse : 2.0/4.0/6.0/8.0STD service charge : 2.00Unit charge : Rs. 1.50So,Call unit = (No of seconds / Pulse rate) + 1

= (12/2) + 1= 7 Units

Total cost = (1.50X7)+2.00= Rs. 12.50

A) To set service charge for local call

To add service charge for local calls,

Dial+ 26 12 RR PP

Where RR = Rupee

PP = Paise

In default, no service charge is added.



B) To set service charge for STD / ISD call

To add service charge for STD/ISD calls,

Dial+ 26 13 RR PP

Where RR = Rupee

PP = Paise

In default, no service charge is added.

40.6 Single / Multiple service charges for local callsIn certain applications like in office , the service charge isadded only once for a local call. This does not depend onthe duration of the call. Whereas in hotel / motel applications,if the local call duration is more than programmed timer, itmay be considered as a fresh call and multiple servicecharges are added.

For single service charge,

Dial+ 2662 -2

While for multiple service charge,

Dial+ 2662 - 1

For Example : For a local call pulse rate of 180 sec. withunit charge of Rs.1.50 per call and local call servicecharge of Rs.5.00, if a call is made for 340 seconds thecost of call in case of single service charge is Rs 8.00while the cost of call in case of multiple service chargeis Rs.13.00.

In default, the service charge is single .



40.7 Percentage based service charge for STD callsSometimes the hotel STD service charge is based onthe percentage of total call cost.To activate percentage based service charge,Dial

+ 2666-1and to deactivate the percentage based service charge,Dial

+ 2666 - 2To set the service charge percentage,Dial

+ 2614 -PPWhere PP = Percentage charge on total call cost.

In default, 0 % service charge is set.

For example : Suppose the service charge percentage isset at 5% of the total bill amount. Now, if the amount comesto Rs.100, then the total bill would be Rs. 105.

40.8 Unit increment at the end of STD Call :The hotel owner may sometimes desire to increasethe number of units by one at the end of STD call. Thisis known as " Jumping". To enable jumping,

Dial+ 2667-1

and to prevent / disable jumping,

Dial+ 2667-2

For Example : Assume call duration is 120 sec. with12 sec/unit rate, in standard normal method,

number of units = (120/12) + 1 = 11but after jumping, number of units = 11+1 = 12

In default, the unit increment for STD call is OFF.



40.9 Print complete report or only summaryWhenever you give a printout command you can have aoption to get a detailed printout or to get only thesummary.

+ Dial2663 - 1 (By default) for compete print out report

2663 - 2 for only summary printout report.

40.10 Storing of incoming callsYou have an option to store or not to store incoming calls.

To enable storage,

Dial+ 231

And to disable storage,Dial

+ 232In default, no incoming call is stored.

40.11 Selection Of Originating / Terminating extnIn extn. wise print out report, you can have an option tochoose either the originating extn. or the terminating extn.Dial

+ 2664 - 1 (By default) for teminating extn. wise report+ 2664 - 2 for originating extn. wise report

Further, you can set to charge call cost to terminating extn.by

+ 2665 1 (By default)and to originating extn. by

+ 2665 2



40.12 Programme of STD / ISD code tableFollowing pulse rate combinations are available inPigeon EPABX systems.

Default pulse rate table:

For all STD / ISD calls, code 08 is used in default.

Pulse Rate Full Half One Third QuaterCode Rate Rate Rate Rate

00 300.0 300.00 300.0 300.0

01 180.0 180.0 180.0 180.0

02 90.0 90.0 90.0 90.0

03 036.0 048.0 048.0 048.0

04 012.0 024.0 036.0 048.0

05 008.0 016.0 024.0 036.0

06 004.0 008.0 012.0 016.0

07 003.0 006.0 009.0 012.0

08 002.0 004.0 006.0 008.0

09 002.0 002.0 002.0 002.6

10 001.2 001.2 001.2 001.6

11 001.0 001.0 001.0 001.2

12 000.2 000.2 000.2 000.2

13 000.1 000.1 000.1 000.1



40.13 To Change STD/ISD Code TableIf desired, the pulse rate settings of above table can bechanged. To programme new pulse rate,

Dial+ 263 - full rate - Half rate - One third rate - quarter rate

- pulse rate codeThe pulse rate is in XXX.X format.

Example : 1 To programme pulse rate code 09, with fullrate =2.0, half rate = 2.0, one third rate = 4.0 and quarterrate = 4.0

Dial+ 263-0020-0020-0040-0040-09

2. To program pulse rate code 12, with full rate = 1.2half rate = 2.4, one third rate = 2.4 and quarter rate =2.4,

Dial+ 263-0012-0024-0024-0024-12

40.14 STD/ISD code tableThe STD/ISD code table contains the list of STD/ISD codeswith proper pulse rate code. Each STD/ISD code has itscorresponding pulse rate code given against it forcalculating cost of any call. The system shall first searchfor the best fitting STD/ISD code and then gets pulse ratesfrom the pulse rate code given against it.

Crystal EPABX allows one to programme maximum of500 STD/ISD codes. The capacity is sufficient as it is possibleto compress many STD/ISD codes in ascending order withtheir applicable pulse rate codes written against them.

Steps for preparing STD/ISD code table1) Selection of STD/ISD codes having first 2,3 or 4 common

digits and same pulse rates.

2) Selection of this group of STD/ISD codes andfinding the minimum common digits.



3) Programming of this compressed common code withcommon pulse rate code.

4) Repeat above steps to find other STD/ISD codegroups.

5) The remaining STD/ISD codes have to be enteredindividually.

6) STD codes which shall fall in pulse rate code 08, neednot be programmed as they shall be automaticallytaken in default.

To feed in the pulse rate code for a STD code,

Dial+ 264 XXXXX YY #

Where XXXXX is STD code (can be 3 digit to 5 digit)YY is pulse rate code

Example : To programme 011 for pulse rate code of 07 ,

Dial+ 264 011 07 #

As soon as you dial #, you shall get acceptance tone.

NOTE :If a number of STD codes have the same 1st 2 digits &their pulse rate is same then, programme any one of them.

For example : If 01672/01661/016/0165 all have pulserate of 2/4/6/8, 01642 has pulse rate of 3/6/9/12 and 01648has pulse rate of 8/16/24/36 –– then programme only 016as 2/4/6/8 which shall cover 1st 4 stations and seperatelyfor 01642 / 01648. For this,

Dial+ 264 016 08 #

264 01642 07 #264 01648 05 #



To set pulse rate code of 01 for local calls (which can startwith digit 2/3/4/5/6/7 or 8),

Dial+ 264 2 01 #

264 3 01 #264 4 01 #264 5 01 #264 6 01 #264 7 01 #264 8 01 #

To delete a code from the table,

Dial+ 265 XXXXX #

Where XXXXX is STD code

NOTE :If you intend to change the unit rate for a particular STDcode, first delete the old code and then programme fresh.

To delete the complete code table,

Dial+ 260 ABCD DCBA

Where ABCD is the main password

NOTE:When giving a MEMORY clear, STD code table & printerbuffer are not cleared. For a new installation, clear abovetwo tables individually.



40.15 Holiday considerationsOn following occasions

1) Sundays

2) 26th Jan.

3) 15th Aug.

4) 2nd Oct.

discounted rates apply for STD calls. If you want to followthe same in your ASMDR buffer,

Dial+ 2661 1

and if you don't want above holiday discounts,

Dial+ 2661 2 (By default)

40.16 Unit Rate / STD Code TableTo get a print of unit rate / STD code table,

Dial+ 717 - 1 (for pulse rate table)

+ 717 - 2 (for STD code table)



41. TIMERSYou have an option to change the timer values for followingfeatures

41.1 Call park (Default value - 30 sec)+ 211 - XX

XX = Time from 01 to 99 sec.This is the time for which a parked call shall remain parkedbefore it rings back on the extension.

41.2 Round-Robin Ring Timer (Default value - 18 sec.)+ 212 - XX

XX = Time from 01 to 99 sec.This is the duration for which any extension shall ringduring round-robin ring, before the ring is transferred tothe next extn.

41.3 Call maturity delay timer (Default - 40 sec)+ 213 - XX

XX = Time from 01 to 99 sec.This is the time after which an outgoing call shall be assumedto be mature in the time out mode (for storage ofcall in printer buffer).

41.4 Redial Timer (Default - 03 sec)+ 215 - XX

XX = Time from 01 to 99 sec.Defines how long the system shall wait after dialing 71/#to dial out the redial number.

41.5 DOSA reminder beep timer (Default - 30 sec)+ 216 - XX

XX = Time from 01 to 99 sec.During DOSA, beep is given after every 30 sec, to remindthe user to extend the call. This beep duration can beincreased by above programming.



41.6 Dial tone present timer (Default - 07 sec)+ 21700 - XX

XX = Time from 01 to 99 sec.

Defines how long dial tone should continue after lifting thehandset.

41.7 Ring back tone timer (Default - 45 sec)+ 21701 - XX


It is the time for which an extension shall keep on ringingfor any internal call.

41.8 Busy Tone Timer (Default - 05 seconds)+ 21702 - XX


It is the time for which the extn receives busy toneafter calling on a busy extn.

41.9 Error tone Timer (Default - 07 sec)+ 21703 - XX


It is the time for which error tone continues after performingany wrong operation.

41.10 Confirmation Tone Timer (Default -05 sec)+ 21704 - XX


It is the time for which confirmation tone continues beforeshifting to dial tone when any feature command is givendirectly on dial tone.



41.11 Programming tone timer (Default - 15 sec).+ 21705 - XX


It is the time for which the system waits during programmingbefore changing programming tone to error tone.

41.12 Programme error tone timer (Default -03 sec)+ 21706 - XX


It is the time, during programming for which the systemgives error tone before changing to programming toneautomatically.

41.13 Confirmation tone timer during prog.(Default - 02 sec)+ 21707 - XX


Defines the duration for which you shall get confirmationtone after programming any feature.

41.14 Jn. last digit dialing to speech wait timer/Inter - digitwait timer (Default - 06 sec)

+ 21708 - XXXX = Time from 01 to 99 sec.

This is the time for which the system shall wait afterdialing the last digit (for any outgoing P&T call) after whichit shall not accept any dialing digit and shall go to speechmode (for call transfer etc). This timer is same forinter-digit and last digit wait time in fixed systems.

However, for expandable systems the last digit to speechwait timer is to be set by the command

+ 21733 - XX




41.15 Jn. first digit dialing wait timer (Default - 15 sec)+ 21709 - XX


After seizing a Jn line, system shall wait for this timeduration. If no digit is dialed for this duration, then thecall shall go in for transfer mode.

41.16 Auto call back ring timer (Default - 45 sec)+ 21710 - XX


It is the time for which the extn. rings for auto call backrequest operation after the caller extn. or trunk becomesfree.

41.17 Interrupt request timer (Default - 45 sec.)+ 21711 - XX


It is the time for which the caller person gets beeps intimatinghim about your call.

41.18 Barge - in timer (Default - 05 sec.)+ 21712 - XX


It is the time for which music is heard before gettingconnected to the busy extn.

41.19 Alarm ring timer (Default - 90 sec)+ 21713 - XX


This is the time for which an extn. shall ring for an alarmcall.



41.20 Return alarm ring timer (Default - 60 sec)+ 21714 - XX


If the extn. on which alarm call is ringing, does not respondwithin 90 sec then the operator's extn. shall also start ringingfor this duration.

41.21 Message wait ring counter (Default - 20)+ 21715 - XX

XX = Count from 01 to 99.

It is the number of times the extn rings to receive messagedelivered for it during its absence.

41.22 Message wait ring interval timer (Default - 30 min)+ 21716 - XX

XX = Time from 01 to 99 min.

It is the time interval between two message wait rings foran extn.

41.23 Message wait ring timer (Default - 15 sec)+ 21717 - XX


It is the time for which the extn. rings to intimate the personthere about a message delivered for it during his absence.

41.24 Tone Demo Timer (Default - 20 sec)+ 21718 - XX


It is the time for which different tones ring during theirdemonstration.



41.25 Transferred call ring timer (Default - 20 sec)+ 21719 - XX


This is the time for which an extn. to which any P&T call istransferred, shall ring before the call returns back to theoriginal extension.

41.26 DISA - DOSA music timer (Default - 05 sec)+ 21720 - XX


It is the time for which the caller receives music beforehearing DISA/DOSA beeps.

41.27 DISA - DOSA beep Timer (Default - 05 sec)+ 21721 - XX


It is the time for which the caller receives beeps duringwhich he has to dial the extn. number wanted by him.

41.28 DISA ring Timer (Default - 30 Sec)+ 21722 - XX

XX = Time from 01 to 99 sec.It is the time for which the extn rings to respond to DISAcall. If the call is not answered, it returns back to first stageand the caller gets one more chance to try some other extn.

41.29 Fax Detection wait Timer (Default - 06 sec)+ 21723 - XX


It is the time for which the system waits to detect the fax tone.

41.30 Long call timer 1 (Default - 03 min)+ 21724 - XX


If the call duration exceeds this timer '� ' is printed inremark column of printout report.



41.31 Long call timer2 (Default - 06 min)+ 21725 - XX


If the call duration exceeds this timer, '� � ' is printedin remark column of printout report.

41.32 ACD timer for local call (Default -240 sec.)+ 21726 - XX


It is the time allowed for a local call to be made by anyextn. after which the calling extn. receives warning tone.

41.33 ACD timer for STD call (Default - 120 sec.)+ 21727 - XX


It is the time after which the extn. talking on STD call getswarning tone.

41.34 ACD timer for incoming call (Default - 240 Sec)+ 21728 - XX


It is the time after which the extn gets warning tone whilespeaking to the incoming caller.

41.35 ACD good-bye timer (Default - 60 Sec.)+ 21729 - XX


It is the time for which the system waits after giving warningtone before releasing the junction forcefully.



41.36 Trunk reservation timer (Default - 3 min)+ 21731 - X

X = Time from 1 to 9 min.

When any extn uses trunk reservation & does not use thattrunk for certain fixed time, the trunk gets freed automaticallyand is available to other extensions for use. This time canbe set using above command.

41.37 ECF ring back timer (Default - 06 sec)+ 21732 - XX


During ECF, you shall get EPABX ring tone as soon as youdial for 1st Jn. After this ring back tone, the 2nd Jn. willbe seized. This ring back tone time can be set by abovecommand.

41.38 P&T tone delay timer (Default - 1 sec)

+ 531 - XY

Where X = Jn. number (1 for 61, 2 for 62...)

Y = Time from 0 to 9 sec.

This is the time after which you get P&T dial tone on dialing0/5 or 61,62...



S. NO. PROGRAMME COMMAND

APPENDIX – A SYSTEM PARAMETERS

1. Call park timer 211+time

2. Round-robin ring timer 212+time

3. Call maturity delay timer 213+time

4. Low priority auto-redial (Regular) 2143+time+count

5. High priority auto-redial (High end) 2144+time+count

6. Redial timer 215+time

7. DOSA reminder beep timer 216+time

8. Dial tone present timer 217-00+time

9. Ring back tone timer 217-01+time

10. Busy tone timer 217-02+time

11. Error tone timer 217-03+time

12. Confirmation tone timer 217-04+time

13. Programming tone timer 217-05+time

14. Prog.error tone timer 217-06+time

15. Confirmation tone timer 217-07+time

16. Junction last digit to speech wait timer 217-08+time/Inter-digit wait timer

17. Junction first digit dialing wait timer 217-09+time

18. Auto call back ring timer 217-10+time

19. Interrupt request timer 217-11+time

20. Barge - in timer 217-12+time

21. Alarm ring timer 217-13+time

22. Return alarm ring timer 217-14+time

23. Message wait ring counter 217-15+count

24. Message wait ring interval timer 217-16+time

25. Message wait ring timer 217-17+time




APPENDIX – A CONTD.

26. Tone demo timer 217-18+time

27. Ring back timer : transfer on no-reply 217-19+time

28. DISA/DOSA music timer 217-20+time

29. DISA/DOSA beep timer 217-21+time

30. DISA ring timer 217-22+time

31. Fax detection wait timer 217-23+time

32. Long calls timer 1 217-24+time

33. Long calls timer 2 217-25+time

34. ACD timer for local call 217-26+time

35. ACD timer for STD/ISD calls 217-27+time

36. ACD timer for incoming call 217-28+time

37. ACD good–bye timer 217-29+time

38. Trunk reservation timer 217-31+time

39. ECF ring-back-tone-timer 217-32+time

40. Last digit to speech wait timer 217-33+time(for expandable systems)

41. Set day/night changeover timings 83+day+HH-MM (D)+HH-MM (N)

42. Feature group 25+group+F00-F01-.........F15

43. Charge for 1 unit 2611+RR-PP

44. Local call service charge 2612+RR. PP

45. STD/ISD call service charge 2613+RR.PP

46. STD/ISD %age service charge setting 2614+PP

47. Quarter to one-third conversion time 2621+HH-MM

48. One third to half rate conversion time 2622+HH-MM





49. Half to full rate conversion time 2623+HH-MM

50. Full to half rate conversion time 2624+HH-MM

51. Half to one-third conversion time 2625+HH-MM

52. One third to quarter rate conversion time 2626+HH-MM

53. Discounted rate end time for ISD 2627+HH-MM

54. Discounted rate start time for ISD 2628+HH-MM

55. Pulse rate table entry 263+full+half+one third+quarter+pulse

rate code

56. STD code table entry 264+STD code+pulserate code + #

57. Delete STD code table entry 265+STD code + #

58. Set holiday rate enable/disable 2661+1/2

59. Multiple service charge for local calls 2662+1/2(enable/disable)

60. Fixed or variable service charge for 2666+1/2

STD (enable/disable)

61. Unit increment at the end of each 2667+1/2

STD call (enable/disable)

62. Deleting whole STD code table 260+password+reverse password

63. Setnewprogrampassword 891+newprog.password

64. Set new user password 892+newuserpassword

65. Set voice messages count 202+1/2

66. Set feature-messages 203+feature+messagetype (1/2)





67. Floor service code 2041+XX+ #

68. Floor service destination 2042+Floor+extn.

69. Relay control timing 2051+HH-MM-SS(ON)+HH-MM-SS(OFF)

70. Delete relay control timing 2052–1




APPENDIX – B EXTENSION PARAMETERS

1. Feature access group 31+extn+day group+night group

2. Class of service 94+extn+day level+night level

3. Selective trunk access 801+extn+jn1-jn2.......+ #

4. ACD ON/OFF for local calls 8031+extn+day mode+night mode

5. ACD ON/OFF for STD calls 8032+extn+day mode+night mode

6. ACD ON/OFF for incoming calls 8033+extn+day mode+night mode

7. ACD ON/OFF for warning beeps 8034+extn+day modewithout disconnection night mode

8. DOSA access ON/OFF 35+extn. 1/2

9. Set flash timer for an extension 36+extn.+count

10. Flexible number setting for an extn. 37+port no.+number+ #

11. Service/guest group allotment to 38+extension+groupextension

12. Main operator extension 391+extension

13. Secondary operator extension 392+extension

14. Call pick-up group 301+extension+group

15. Call budgeting enable/disable 3021+extension+1/2

16. Call budgeting amount limit 3022+extension+RRRR

17. Call privacy for barge-in/ 303+extension6+XYZinterrupt/DID

18. Busy group hunting 304+extension+group

19. Floor service extension group 305+extension+floor




APPENDIX – C JUNCTION PARAMETERS

1. Tie-line digit count setting 42+jn.+maturity code+tie line digit count

2. DISA ON/OFF 43+jn.+day mode+night mode

3. Fax homing ON/OFF 44+jn.+day mode+night mode

4. DOSA ON/OFF 45+jn.+day mode+night mode

5. Hunting scheme 46+jn.+day code+night code

6. Fax homing destinations 49+jn.+extn.

7. Junction access groups 91+jn.+group 0 + group 5

8. Destinations for day mode 92+jn.+E1-E2-E3-E4-E5

9. Destinations for night mode 93+jn.+E1-E2-E3-E4-E5

10. ECF ON/OFF 521+jn.+day mode+night mode

11. ECF destination junction 522+1st jn.+outgoing jn.

12. ECF destination number 523+1st jn.+external no.+ #

13. P&T dial tone delay timer 531+jn. no.+time delay

14. Voice guidance ON/OFF 532+jn.+day mode+night mode

TABLE OF CONTENTS

INTRODUCTION TO PROGRAMMING GUIDE 1

1. CHANGING PASSWORD 21.1 Programmers 21.2 Users 2

2. CLEARING ENTIRE MEMORY 32.1 Clearing features of a Particular Extn. 4

3. SETTING TIME/DATE 5

4. CLASS OF SERVICE 5

5. ROUND ROBIN 6

6. BULK PROGRAMMING 6

7. TONE/PULSE 7

8. TRUNK GROUPING 7

9. CLI EXTENSION 8

10. FEATURE GROUP 910.1 Changing feature group table 10

11. TO SET AUTO DAY/NIGHT CHANGE OVER TIMINGS 12

12. SELECTIVE TRUNK ACCESS 12

13. TO CLEAR DYNAMIC LOCK 12

14. FLASH TIMINGS 13

15. ACCEPTED AND DENIED TABLE 14

16. HOTEL PROGRAMMING 1616.1 Guest/Service group programming 1616.2 Floor service destinations 16

17. PICK UP GROUP 19

18. BUSY HUNTING GROUP 19

19. CALL PRIVACY 20

20. REVERSAL / TIME OUT 21

21. SIMULTANEOUS/ROUND ROBIN 23

22. GLOBAL NUMBER 23

23. REMOTE PROGRAMMING 24

24. AUTO CALL DISCONNECTOR 2524.1 To set for local call 2524.2 To set for STD call 2524.3 To set for Incoming call 2524.4 To set ACD beep only without disconnection 2524.5 ACD warning timers 26

25. CALL BUDGETING 2725.1 To activate call budgeting on an extension 2725.2 To set budget amount 27

26. FLEXIBLE NUMBERING 28

27. TWO DIGIT NUMBERING 29

28. TO SET JN. FOR D.I.D. MODE 30

29. TO SET JN. FOR DOSA MODE 30

30. SETTING OF VIRTUAL EXTN. PASSWORD 30

31. TO SET ECF FOR ANY JN. 3131.1 To make a jn. pair for dialing out 3131.2 To set the number 31

32. AUTO REDIAL PARAMETER SETTING 32

33. VOICE MODULE PROGRAMMING 33

34. VOICE GUIDANCE ON/OFF 35

35. SETTING OF SERIAL PORT 35

36. TWO LINE CORDLESS TELEPHONE RING 35

37. RELAY PORT ON/OFF TIME SETTING 36

38. ACESS TO PAGING PORT 37

39. FAX HOMING 37

40. PRINTER SPOOLER PARAMETERS SETTING 3840.1 To clear ASMDR Buffer 3840.2 ON line/OFF line and local/STD call storage 3840.3 Setting of unit rate 3840.4 Setting of time slabs 3940.5 To set service charges for local/STD calls 4040.6 Single/Multiple service charges for local calls 4140.7 Percentage service charges for STD calls 4240.8 Unit increment at the end of STD call 4240.9 Print complete report or only summary 4340.10 Storing of incoming calls 4340.11 Selection of Originating/Terminating extn. 4340.12 Programme of STD/ISD code table 4440.13 To change the STD/ISD Code table 4540.14 STD/ISD code table 4540.15 Holiday considerations 4840.16 Unit Rate / STD code table 48

41. TIMERS 4941.1 Call park 4941.2 R.Robin Ring Timer 4941.3 Call maturity delay timer 4941.4 Redial Timer 49

41.5 DOSA reminder beep timer 4941.6 Dial tone present timer 5041.7 Ring back tone timer 5041.8 Busy tone timer 5041.9 Error tone timer 5041.10 Confirmation tone timer 5041.11 Programming tone timer 5141.12 Programme error tone timer 5141.13 Confirmation tone timer during prog. 5141.14 Jn. last digit dialing to speech wait timer-digit wait timer 5141.15 Jn. first digit dialing wait timer 5241.16 Auto call back ring timer 5241.17 Interrupt request timer 5241.18 Barge-in timer 5241.19 Alarm ring timer 5241.20 Return ring timer 5341.21 Message wait ring counter 5341.22 Message wait ring interval timer 5341.23 Message wait ring timer 5341.24 Tone demo timer 5341.25 Transferred call ring timer 5441.26 DISA-DOSA music timer 5441.27 DISA-DOSA beep timer 5441.28 DISA ring timer 5441.29 Fax Detection wait timer 5441.30 Long call timer 1 5441.31 Long call timer 2 5541.32 ACD timer for local call 5541.33 ACD timer for STD call 5541.34 ACD timer for incoming call 5541.35 ACD good-bye timer 5541.36 Trunk reservation timer 5641.37 ECF ring back timer 5641.38 P&T tone delay timer 56

APPENDIX A SYSTEM PARAMETERS 57

APPENDIX B EXTENSION PARATMETERS 61

APPENDIX C JUNCTION PARAMETERS 62

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