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8/8/2019 Progress of the Michigan Department of Human Services, Period Three Monitoring Report, Dec 7, 2010
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Progress of theMichigan Department of
Human Services
Period Three Monitoring Report for
Dwayne B. v. Granholm
October 1, 2009March 31, 2010
Issued December 7, 2010
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Progress of the Michigan Department of Human Services
Period Three Monitoring Report for
Dwayne B. v. Granholm
October 1, 2009
March 31, 2010
ContentsI. Introduction & Overview ......................................................................................................... 1
II. Summary of Progress & Challenges Ahead ............................................................................. 2
III. Summary of Commitments...................................................................................................... 7
IV. Methodology ......................................................................................................................... 27
V. Demographics ........................................................................................................................ 28
A. Complaints, Investigations, and Substantiations of Abuse and Neglect ....................... 28
B. Population of Children in Custody ................................................................................. 29
VI. Building the Organizational Capacity to Support Reform ..................................................... 32
A. Building a Childrens Services Organization and Structure ............................................ 32
B. Strengthening Contract Oversight ................................................................................. 36
C. Assessing the Adequacy of Resources for Reform ......................................................... 38
D. Assessing the Needs of Children and Families ............................................................... 39
VII. Developing the Workforce to Deliver High Quality Services ................................................. 40
A. Increasing Worker Qualifications ................................................................................... 40
B. Expanding Training to Strengthen the Workforce ......................................................... 41
C. Lowering Caseloads ........................................................................................................ 44
D. Challenges Ahead ........................................................................................................... 50
VIII.Developing the Capacity for Assessment & Implementation ............................................... 51
A. Accessing and Utilizing Data........................................................................................... 51
B. Federal Outcome Reporting ........................................................................................... 55
C. Implementing Quality Assurance ................................................................................... 62
IX. Improving Safety .................................................................................................................... 66
A. Establishing a Statewide Child Abuse Hotline ................................................................ 66
B. Assessing CPS Capacity & Performance ......................................................................... 67
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C. Building a Robust CPS Quality Assurance System .......................................................... 68
X. Addressing Abuse and Neglect in Placement ........................................................................ 69
A. Structure and Reporting ................................................................................................. 71
B. Coordination ................................................................................................................... 74
C. Deploying New Accountability Tools ............................................................................. 75
D. Special Reviews .............................................................................................................. 78
XI. Improving Placement Practice ............................................................................................... 79
A. Implementing a Child Placement Process ...................................................................... 79
B. Changing Specific Placement Practices .......................................................................... 80
XII. Recruitment, Retention & Licensing Capacity ....................................................................... 88
A. Relative, Foster and Adoptive Homes ............................................................................ 88
B. Developing Placement Resources .................................................................................. 89C. Needs Assessment.......................................................................................................... 90
D. Adoptive Home Recruitment ......................................................................................... 92
XIII.Achieving Permanency for Children and Youth ................................................................... 102
A. Permanency Planning Goals ......................................................................................... 103
B. Concurrent Permanency Planning ............................................................................... 105
C. Assessments and Service Plans .................................................................................... 106
D. Team Decision Making/Permanency Planning Conferences ....................................... 107
E. Permanency Tracking System ...................................................................................... 109
F. Caseworker Contacts and Visitation ............................................................................ 110
G. Adoption ....................................................................................................................... 113
H. Improving the Adoption Process .................................................................................. 115
I. Supporting Adoptive and Guardianship Families ......................................................... 116
J. Focusing on Waiting Youth in Need of Permanency: The Backlog Cohorts ................ 118
K. Focusing on Youth Who Do Not Achieve Permanency: Youth Aging Out of Care ...... 121
XIV.Improving the Well-Being of Children in DHS Custody ....................................................... 124
A. Ensuring the Physical and Mental Health of Children in Custody................................ 124
B. Provision of Educational Services................................................................................. 124
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Appendices
Appendix A - Plaintiffs Notice of Non-Compliance and Related Documents ............................. A-1
Appendix B - Complaints, Investigations, Substantiations, and Timeliness .............................. A-25
Appendix C - Ages of Children in Custody by County ................................................................ A-30
Appendix D - Length of Stay by County ..................................................................................... A-33
Appendix E - CPS Caseloads by County ...................................................................................... A-36
Appendix F - Foster Care Caseloads by County/Agency ............................................................ A-41
Appendix G - Adoption Caseloads by County/Agency ............................................................... A-46
Appendix H - Licensing Caseloads by County/Agency ............................................................... A-51
Appendix I - POS Caseloads by County ...................................................................................... A-55
Appendix J - Supervisory Staff Ratios by County/Agency .......................................................... A-58
Appendix K - Foster Homes Licensing Targets by County .......................................................... A-62
Appendix L - Reunification Permanency Backlog Cohort Progress by County .......................... A-65
Appendix M - Legally Free Permanency Backlog Cohort Progress by County ........................... A-68
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Tables
Table 1 Comparison of Pre-Service Training in Period Two and Period Three .......................... 41
Table 2 Implementation Schedule for In-Service Training ........................................................ 43
Table 3 CPS Caseloads ................................................................................................................ 45
Table 4 Foster Care Caseloads ................................................................................................... 47
Table 5 Adoption Caseloads ....................................................................................................... 48
Table 6 Licensing Caseloads ....................................................................................................... 49
Table 7 POS Monitor Caseloads ................................................................................................. 49
Table 8 Supervisor to Staff Ratios .............................................................................................. 50
Table 9 CFSR Measures .............................................................................................................. 57
Table 10 Period Three Special Reviews ..................................................................................... 64
Table 11 Licensing FTEs .............................................................................................................. 99
Table 12 Licensing Training ...................................................................................................... 102
Table 13 Federal Goals ............................................................................................................. 104
Table 14 Permanency Goal Approval Requests ....................................................................... 105
Table 15 Permanency Planning Conferences........................................................................... 108
Table 16 Subsidy Expenditures ................................................................................................ 117
Table 17 Backlog Cohort Performance .................................................................................... 119
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Figures
Figure 1 Ages of Children in Custody ......................................................................................... 30
Figure 2 Race of Children in Custody ......................................................................................... 30
Figure 3 Placement of Children in Custody ................................................................................ 31
Figure 4 Length of Stay in Custody............................................................................................. 32
Figure 5 Foster and Relative Homes Licensed ........................................................................... 89
Figure 6 Children Remaining in Relative Backlog Cohort........................................................... 96
Figure 7 Children Newly Placed with Relatives .......................................................................... 97
Figure 8 Children Placed with Unlicensed Relatives .................................................................. 97
Figure 9 Worker Contacts with Parents (First Month)............................................................. 111
Figure 10 Worker Contacts with Parents (Subsequent Months) ............................................. 112
Figure 11 Parent and Child Visits ............................................................................................. 113
Figure 12 Ages of Older Youth in Care ..................................................................................... 121
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I. Introduction & OverviewThis document serves as the third report to the Honorable Nancy Edmunds of the United States
District Court for the Eastern District of Michigan in the matter ofDwayne B. v. Granholm. On
July 3, 2008, the parties, the State of Michigan, the Michigan Department of Human Services
(DHS), and Childrens Rights (CR), signed an Agreement to resolve pending litigation regarding
Michigans child welfare system. DHS is a statewide multi-service agency providing cash
assistance, food stamps, and child protection, prevention and placement services for the State
of Michigan. Childrens Rights is a national advocacy organization with more than two decades
of experience in class action reform litigation on behalf of children involved in child welfare
systems. The court formally approved the Agreement on October 24, 2008, and appointed
Kevin Ryan of the Public Catalyst Group as the monitor charged with overseeing and reporting
on DHS progress implementing its commitments. In turn, he assembled the Michigan
monitoring team composed of members of Public Catalyst with experience with child welfare
reform in other jurisdictions, both as former administrators and advocates. The monitoring
team is responsible for assessing the State s performance under the Agreement. The parties
have agreed that the monitoring team shall take into account timeliness, appropriateness, and
quality in reporting on DHS performance.
The Agreement is structured into six-month periods with public reporting by the monitoring
team following each period. This report is for Period Three October 1, 2009 through March
31, 2010. Reports issue approximately every six months until such time as DHS complies with
the terms of the Agreement and Court jurisdiction ends.
The Agreement reflects the parties joint desire to improve outcomes for children and families
in Michigans child welfare system as quickly as possible. The parties stressed several goals in
the Agreement:
Achieving permanent homes for more than 6,000 legally free children and youth; Safely reuniting more than 4,000 children and youth with their families; Investing in infrastructure and developing practices designed to improve safety,
permanency and well-being outcomes for children in foster care;
Enhancing investigative practice to better identify, address and reduce instances of childabuse and neglect in the community and in foster care; and
Providing increased supervision, services and support to children in foster care who areplaced with relatives, rather than non-relative foster families.
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In order to accomplish these goals, the Agreement also provides for a series of necessary
foundational elements, including:
Supporting the workforce by lowering caseloads and enhancing training; Expanding and focusing services for children and families; Building planning, data, and continuous quality improvement capacity; and Developing an organizational structure to better support child welfare service delivery
and to build stronger links and improved accountability among the public offices in the
counties, the private agencies, and central office leadership.
On March 10, 2010, after issuance of the Period Two monitoring report, plaintiffs filed a notice
of non-compliance alleging that DHS was not in substantial compliance with the Agreement.
DHS responded to that notice on March 25, 2010, and the parties met with the monitoring
team to confer in good faith regarding those allegations. During that process, DHS leadership
made a number of commitments regarding efforts they would undertake going forward to
ensure that they achieved the Agreements requirements, which were documented in a
memorandum drafted by the monitoring team. Plaintiffs did not accept those commitments as
a resolution of the issues raised in their notice of non-compliance; instead, plaintiffs expressly
reserved their right to institute legal action and seek strict compliance with the terms of the
Agreement after receipt of the monitoring report for Period Three. Plaintiffs notice of non-
compliance, DHS response, the monitoring teams memorandum documenting DHS
commitments, and plaintiffs comments regarding that document are attached as Appendix A.
As will be discussed later in this report, during verification for Period Three the monitoringteam discovered significant issues with the quality of DHS data reporting for the period.
Because of those issues, DHS was unable to produce Period Three data they represented as
complete until August, more than 120 days after the end of the reporting period and well
outside of the 60-day period authorized by the Agreement. This caused a significant delay in
the issuance of this report. Due to that delay the monitoring team has, in some instances,
included relevant and material information that post-dates Period Three.
II. Summary of Progress & Challenges AheadHighlights
In FY 2009, DHS and the Michigan Judiciary achieved permanency through adoption for 3,030
foster children and youth, the highest number of adoptions in a single year on record in
Michigan. This data became available in Period Three and represents a significant achievement
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resulting in an award of $3.5 million from the federal government that can be utilized to
develop services to support children, youth and families.
DHS has maintained its commitment to place children in family settings, while apparently1
continuing to reduce the use of institutional care.
At the close of Period Three, 85 percent of children and youth in DHS custody lived infamily settings, including foster families (30 percent), with relatives (32 percent), with
their own parents (16 percent), and with families who intend to adopt the child (seven
percent).
At the same time, 891 children and youth lived in institutional settings, includingresidential treatment and other congregate care facilities, which appears
2to be a
significant decline from the beginning of the reform effort.
DHS has implemented a Treatment Home program to offer intensive services in a family-likesetting to children and youth with special needs, and at the conclusion of Period Three reported
utilizing at least 100 new Treatment Home beds since the beginning of the reform effort.
DHS has maintained foster care caseload standards and, for the first time, reported on and
achieved a number of new caseload standards.
DHS maintained its performance achieving caseload standards for foster care workers,with 95 percent of staff with 30 or fewer children, 92 percent of staff with 25 or fewer
children, and 84 percent of staff with 22 or fewer children.
For the first time, DHS reported on caseloads for licensing workers, with 81 percent ofthose staff managing 36 or fewer cases, exceeding the target of 60 percent.
Also for the first time, DHS reported on purchase of service monitoring caseloads, with89 percent of those staff with 55 or fewer cases, exceeding the target of 60 percent.
DHS also reported on the ratios of supervisors to staff for the first time, with 63 percentof supervisors having responsibility for five or fewer caseload-carrying staff, exceeding
the target of 50 percent.
1Because of data issues for Periods One and Two that surfaced for the first time in Period Three, the monitoring
team does not have baseline data to establish this trend with sufficient certainty.
2See n.1, supra.
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Challenges
As documented in the Period Two report, one year into the reform, DHS leadership had fallen
behind on delivering some critical, core aspects of the reform effort. The Honorable Nancy
Edmunds, U.S.D.J., gathered the parties in March 2010 and emphasized the need for
improvement in four core areas where DHS had made commitments but performance was
lacking. Those areas included achieving all agreed-upon caseload standards, including those for
child protective services and adoptions; ensuring adequate training for staff; identifying and
reporting maltreatment in care accurately; and achieving permanency for thousands of the
longest-waiting legally free children. Unfortunately, DHS performance in most of these areas,
and several others, stalled or eroded during Period Three.
DHS did not achieve critical commitments with respect to ensuring there were sufficient staff to
conduct timely and thorough investigations, work with families in homes where safety issues
were identified or meet all adoption standards. Nor did DHS meet all of its commitments withrespect to ensuring training for new workers before they had responsibility for children and
families or for supervisors before they began to supervise caseworkers.
DHS again failed to achieve by a wide margin caseload standards for child protectiveservices workers, both those who investigate allegations of child abuse and neglect and
those who provide ongoing services to children and families. DHS performance
worsened from Period Two to Period Three, and continued to decline through June
2010. As this report was being finalized, DHS indicated that more than 1,300 staff will
be retiring from the agency. DHS reports that one impact of this wave of retirementswill be to slow their attempts to fill staff positions. As a result, they do not anticipate
that they will achieve compliance with child protective services caseload standards in
Periods Four or Five. DHS also failed to achieve two of the three adoption caseload
standards, with performance on each of those two standards eroding compared to
Period Two.
DHS has been unable to ensure that all newly hired workers are being adequatelyprepared to investigate child abuse and neglect and advance children s safety and well-
being before they are fully deployed to the field. DHS was unable to provide data
demonstrating that newly-hired workers had responsibility for no more than three caseswhile in pre-service training and notified the monitoring team the data provided in the
prior monitoring period was incorrect.
DHS performance in the recruitment, retention, and licensing of foster and relative homes for
children in placement declined during Period Three.
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DHS licensed 189 fewer foster homes in Period Three than in Period Two, a 15 percentdecline in performance that further exacerbated the lack of an adequate number of
placements for children in DHS custody. DHS closed more homes than were licensed in
Period Three, leading to a net loss of 75 homes for children.
DHS has been unable to license most new relative placements, only licensing or waivinglicensure for seven percent of the relative homes in which 1,918 children were placed
during the period. This failure deprives those relative homes of the support and
resources available to non-kin foster homes.
In the Agreement, DHS committed to complete the licensing process within 90 days.Currently, DHS reports the licensing process is taking an average of six and a half
months, more than twice the 90-day period.
The monitoring team identified significant issues with basic and critical data reporting by
DHS leadership that undermine the completeness of much of the data reported by DHS in the
prior two monitoring periods.
When DHS produced data regarding the number of children in care at the end of PeriodTwo, children who had entered and exited care during Period Three, and the number of
children in care at the end of the period, the monitoring team immediately noticed a
basic math problem. Beginning with the number of children in care at the end of Period
Two, adding the number of all children entering care during Period Three, and
subtracting all children who left care during Period Three, should have equaled the
number of children in care at the end of Period Three. It did not. When questioned,
only then did DHS identify a series of data issues that implicate the completeness of the
data proffered by DHS in prior reporting periods.
For the first time, DHS identified significant time delays in the entry of data, rangingfrom 106 days to enter 95 percent of adoption finalizations to as much as 225 days to
enter 95 percent of placement data. These data lags prevented DHS from reporting
data within 60 days, as required by the Agreement.
After analysis, DHS revised the number of children they previously reported as being incare at the end of Period Two upward, adding more than one thousand additional
children and youth, including a group of key concern in the Agreement, several hundred
children in the adoption program.
DHS has not made the strides envisioned by the Agreement to improve permanency practices
to better help youth achieve timely permanency.
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DHS performance on the backlog of children who are legally free and awaiting adoptionwas woefully inadequate during this period. DHS did not achieve permanency for the
target of 50 percent of these children that was due by September 30, 2009, even with
the six additional months of Period Three. By the end of Period Two, DHS had achieved
permanency for 33 percent of children, and added only six percent of children in PeriodThree. This performance does not bode well for the likelihood of DHS achieving the
target of 85 percent of these children achieving permanency by the end of Period Four.
DHS did not achieve the targets for visitation between caseworkers and parents andparents and children, missing by a wide margin.
Despite the commitments in the Agreement, DHS has not yet seen an expansion in thenumber of older youth whose cases are kept open past age 18. DHS data shows a 28
percent increase in the number of youth aging out without permanency. DHS is in part
reducing the population of children in foster care by closing cases of older youth who
have not achieved permanency despite committing to keep those cases open longer toprovide supportive services.
As forecast in the Period Two monitoring report, Period Three presented significant challenges
for DHS in its effort to reform Michigans child welfare system. DHS leadership faced the
formidable task of launching reforms for the first time during the period while at the same time
attempting to catch up with reforms that were targeted during earlier periods but not yet
achieved. Unfortunately, DHS leadership has increasingly fallen behind and, worse, lost ground
on important fronts.
The scope of DHS non-compliance with the Agreement is substantial, and recorded in detail inthis report. There is a palpable sense of disappointment with the reform effort across the
system, which has only grown over time. Child welfare managers and staff across Michigan, in
both the private and public sector, are working very hard, but their best efforts are often
undone by poor planning and a lack of adequate coordination. Public and private child welfare
managers who expected that the reform era would usher forth manageable child protection
and adoption caseloads, an expanded pool of available foster homes, well-coordinated training
and enhanced services for families have often been sorely disappointed. Adolescents in care
who hoped for permanency or, at the least, the skills to help them survive on their own, often
aged out with neither. Most of the children in the legally free backlog cohort the longestwaiting children in the Michigan child welfare system languished through Period Three, still
waiting for their forever families. DHS leadership has not been able to offer sufficient support,
guidance, and resources necessary to focus, prioritize, and sequence the work. Unless there is a
fundamental adjustment in their approach to this undertaking, it is unlikely this reform will
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reach most of the children and families of the Michigan child welfare system in the foreseeable
future.
III. Summary of CommitmentsSettlement Agreement Commitment
Due
Date Completed Comment
I.H & I Funding: Defendants shall request
funds sufficient to effect the provisions in
this Agreement in connection with any
budget, funding, or allocation request to the
executive or legislative branches of State
government. See page 38 Ongoing Partially
State requested
additional but
insufficient support
from the Michigan
Legislature.
III.D Maltreatment in Foster Care: By the end
of Reporting Period Two, the percentage of
children not maltreated while in foster care
will be 99.68% or higher. See page 56 9/30/09 NoIII.E.1 Timely and Permanent Reunification:
DHS shall meet an interim CFSR target score
of 99 by Reporting Period Two and report on
each of the individual component measures
for Composite One. See page 56 9/30/09 Yes
III.E.2 Timeliness to Adoption: DHS shall
meet an interim CFSR target score of 93 by
Reporting Period Two and report on each of
the individual component measures for
Composite Two. See page 56 9/30/09 Yes
III.E.3 Permanency for Long-waiting Childrenin Foster Care: DHS shall meet an interim
CFSR target score of 118 by Reporting Period
Two and report on each of the individual
component measures for Composite Three.
See page 56 9/30/09 Yes
III.E.4 Placement Stability in Foster Care:
DHS shall maintain a CFSR score of 101.5 or
higher for all Reporting Periods, and report
on each of the individual component
measures. See page 56 Ongoing Yes
IV.A.5 CSA Oversight: The Childrens ServicesAdministration shall hold responsibility for
evaluating the performance of contract
providers of childrens services. See page 36 Ongoing Yes
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Settlement Agreement Commitment
Due
Date Completed Comment
IV.A.6 Bifurcation: Individuals within the
Childrens Services Administration shall not
hold responsibility for any of DHS other
functions, such as cash assistance, Medicaid,and adult services. See page 32 Ongoing Yes
IV.B CSA Structure: DHS, plaintiffs, and the
Monitor will meet to review the progress of
implementation of the organizational
changes from the organizational structure
section. See page 32
Ongoing Yes
Although DHS
complied with this
commitment during
Period Three, DHS
changed the
organizational
structure during Period
Four in a manner that
is not compliant with
the Agreement.
V.A CA/N System: DHS shall ensure that its
system for receiving, screening, and
investigating reports of child abuse and
neglect is adequately staffed and that
investigations of all reports are initiated and
completed within the time periods required
by state law. See page 67 Ongoing No
V. B Hotline-Wayne County Pilot: DHS shall
pilot a 24-hour hotline in Wayne County that
is adequately staffed and equipped for the
receipt, screening, and assignment for
investigation of reports of abuse and neglect.See page 66 10/31/09 No
V.C CPS QA: DHS shall establish and
implement a quality assurance process to
ensure that reports of abuse and neglect are
competently investigated and addressed.
See page 68 Ongoing Partially
Yes, as to
implementing a local
QA process; no as to
implementing a
statewide process.
V.D Specialized Investigative Units: DHS
shall establish separate units to investigate
all allegations of abuse or neglect relating to
any child in the foster care custody of DHS in
the Designated Counties by October 2009.See page 71 10/31/09 Yes
VI.A.1 & 4 BSW Requirement: Entry level
caseworkers in both DHS and private
agencies will have a bachelors degree in
social work or a related human services field.
See page 40 Ongoing Yes
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Settlement Agreement Commitment
Due
Date Completed Comment
VI.A.2 & 4 Pre-service Training: All entry
level DHS and CPA caseworkers will complete
an eight week pre-service training that
includes a total of 270 hours of competency-based classroom and field training followed
by a competency-based examination. See
page 41 Ongoing No
VI.A.2 & 4 Pre-service Training: As part of
pre-service training, a trainee may be
assigned specific tasks or activities with an
experienced worker & may have a training
caseload not to exceed three cases. See
page 41 Ongoing No
VI.B.2 & 6 Supervisor Training: All newly
hired or promoted supervisors in both the
public and private agencies shall complete
the supervisory training program and pass a
competency-based performance evaluation
within three months of assuming the
supervisory position. See page 43 Ongoing No
VI.B.4 MSW Requirement: All staff hired
from outside DHS or promoted from within
DHS to fill positions including responsibility
to supervise child welfare casework will have
earned a masters in social work from an
accredited school of social work or a masters
or higher degree in a comparable/equivalentfield or receive an approved waiver as a
condition for such hiring or promotion. See
page 40 Ongoing Yes
VI.B.5 University Based Training
Opportunities: DHS shall encourage staff to
pursue masters level work under a tuition
reimbursement program. DHS shall develop
relationships, joint programs and other
programs with universities to enhance and
improve existing training opportunities. See
page 43 Ongoing Partially
No, DHS has not
implemented tuition
reimbursement; Yes,
DHS has developed
relationships with
universities.
VI.C Licensing Worker Training: DHS shall
ensure all staff responsible for conducting
home studies, licensing inspections, annual
evaluations & other activities related to
licensing of foster homes or residential
facilities are trained. See page 101 Ongoing No
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Settlement Agreement Commitment
Due
Date Completed Comment
VI.D Training Oversight: There will be a
designated individual within the DHS central
office who is solely responsible for
overseeing and ensuring compliance with alltraining requirements for both DHS and
private agency workers and supervisors. Ongoing Yes
VI.E.2.a. Supervisor Staff Ratios: By January
2010, 50% of Foster Care, Adoption, and CPS
supervisors will supervise no more than five
caseworkers. See page 50 1/31/10 Yes
VI.E.3.a. Foster Care Worker Caseloads:
95% of Foster Care workers will have
caseloads of no more than 30 children and
60% of Foster Care workers will have
caseloads of no more than 25 children. See
page 46 Ongoing Yes
VI.E.3.b. Foster Care Worker Caseloads: 70%
of Foster Care workers will have caseloads of
no more than 22 children. See page 46 10/31/09 Yes
VI.E.4.a. Adoption Caseloads: 60% of
Adoption workers will have caseloads of no
more than 25 children. See page 47 Ongoing Yes
VI.E.4.b. Adoption Caseloads: 95% of
Adoption workers will have caseloads of no
more than 30 children. See page 47 Ongoing No
VI.E.4.c. Adoption Caseloads: 70% of
Adoption workers will have caseloads of nomore than 22 children. See page 47 10/31/09 No
VI.E.5.a.(i) CPS Investigations Caseloads: 95%
of CPS workers will have caseloads of no
more than 16 open cases. See page 45 Ongoing No
VI.E.5.a.(ii) CPS Investigations Caseloads:
60% of CPS workers will have caseloads of no
more than 14 open cases. See page 45 10/31/09 No
VI.E.5.b.(i) CPS On-Going Services Caseloads:
95% of CPS workers will have caseloads of no
more than 30 families. See page 45 Ongoing No
VI.E.5.b.(ii) CPS On-Going Services Caseloads:60% of CPS workers will have caseloads of no
more than 25 families. See page 45 10/31/09 No
VI.E.6.a. POS Monitoring Caseloads: 60% of
POS monitoring workers will have a caseload
of no more than 55 cases. See page 49 10/31/09 Yes
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Settlement Agreement Commitment
Due
Date Completed Comment
VI.7 Licensing Caseloads: 60% of Licensing
Workers will have a caseload of no more
than 36 cases. See page 48 10/31/09 Yes
VI.E.9 Caseload Tracking and Reporting: DHSwill provide regular reporting, at least
quarterly, on the percentage of supervisors
and workers in each of the categories whose
workloads meet the standards. Ongoing Yes
VII.C Team Decision Making: A TDM shall be
held to make or recommend critical case
decisions; shall be led by a trained facilitator;
and shall include the parent(s) from whom
the child has been or may be removed, foster
parent(s), child(ren) if of age to participate,
family, friends, or other supports identified
by the parent(s) and child(ren); other service
providers as appropriate, and the caseworker
with supervisory participation when
necessary. For children placed with a private
CPA, the private CPA caseworkers, and the
private CPA supervisor when necessary, shall
also be present. See page 107 3/31/10 Partially
Yes, DHS implemented
team decision making
and trained facilitators;
No, DHS did not meet
their commitment to
hire all of the full-time,
non-caseload carrying
facilitators in the 14
largest counties.
VII.F.1-7 Permanency Planning Goals (All): A
child shall be assigned only one permanency
goal at any time and this goal shall be a
federally-recognized permanency goal.
Where appropriate, a child shall also beassigned a concurrent goal in conformity
with federal regulations and section VII.F.2 of
this Agreement. See page 103 Ongoing Yes
VII.F.2 Concurrent Planning: Strategic
planning and preparation for possible
adoptive placement of a child shall occur
concurrently with the delivery of
reunification services to the childs birth
parents unless clearly inappropriate for
documented case-specific reasons. See page
105 Ongoing YesVII.F.3 Goal Change to Adoption: If a childs
goal is changed to adoption, DHS and the
assigned contract agency shall within 30 days
of the goal change: a. Assign a worker with
adoption expertise to the case; b. Determine
whether the childs foster parents or Ongoing No
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relatives are prepared to adopt the child and
if so, take appropriate steps to secure their
consent to adopt; c. If no adoptive resource
has been identified, register the child onadoption exchanges; and d. Develop a child
specific recruitment plan if no adoptive
resource has been identified. See page 115
VII.F.3 Barriers to Adoption or Guardianship:
DHS in consultation with the Monitor shall
develop a process that will identify barriers
to adoption and guardianship in cases in
which a permanent home has not been
identified within six months of the childs
permanency goal becoming adoption or
guardianship. See page 115 Ongoing Partially
Yes, DHS developed
the process; No, DHS
did not implement the
process during Period
Three.
VII.F.4 TPR Petition: The process of freeing a
child for adoption and seeking and securing
an adoptive placement shall begin as soon as
the childs permanency goal becomes
adoption, but in no event later than as
required by federal law. A TPR petition shall
be filed within two weeks of the date on
which the goal is changed to adoption. See
page 115 Ongoing No
State did not provide
requested information.
VII.F.8 Adoption Subsidies: Notification
process. Upon identification of an adoptive
family for a child legally freed for adoption,DHS shall within 14 days provide the putative
adoptive family with an adoption subsidy
application and explanatory material
regarding the adoption subsidy program in
Michigan and related federal Title IV-E
regulations and DHS policies. DHS shall
include a written record of the delivery of
such materials in the childs file. See page
116 Ongoing Partially
Yes, DHS developed
the process; No, DHS
unable to trackimplementation.
VII.F.9 Tracking Disrupted Pre-Adoptive
Placements: DHS shall track and report onchildren whose pre-adoptive placements
disrupt prior to finalization. See page 115 Ongoing Yes
VII.G.4a & b PPS Staffing: DHS shall continue
to employ and/or contract for sufficient
Permanency Planning Specialists, as
required, to pursue legal permanency for 10/1/09 No
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backlog cohort cases. See page 120
VII.G.4a & b PPS Staffing: DHS shall continue
to assign the Permanency Planning
Coordinator to manage, monitor and reporton the Backlog Project. 10/1/09 Yes
VII.G.3c Permanency Backlog Cohort: DHS
shall achieve legal permanency for at least
50% of the children in the legally free backlog
identified in Section VII.G.1. See page 118 9/30/09 No
VII.G.3c Permanency Backlog Cohort: DHS
shall achieve legal permanency for at least
50% of the children in the reunification
backlog identified in Section VII.G.1. See
page 118 9/30/09 Yes
VII.H.2 Worker-Parent Visits: For each child
with a goal of reunification, the caseworker
will have face-to-face contacts with the
childs parent(s) at least two times for the
first month in care and at least once every
month thereafter. See page 110 10/31/09 No
VII.H.3 Parent-Child Visits: Every child shall
have at least two monthly visits with parents,
barring the stated exceptions. See page 112 10/31/09 No
VII.H.4 Sibling Visits: Siblings not placed
together shall have at least monthly visits,
barring stated exceptions. See page 110 10/31/09 No
State did not provide
requested information.
VIII.A.1 Provision of Healthcare Services:DHS shall take all necessary and appropriate
steps to ensure that each child entering
foster care receives any needed emergency
medical, dental and mental health care and a
full medical examination within 30 days of
the childs entry into care. See page 124 10/31/09 No
VIII.A.2d Medicaid Card: Each child entering
care will be assigned a Medicaid number and
the foster parent or other placement
provider will receive a Medicaid card, or an
alternative verification of the childsMedicaid status and number, within 30 days
of the childs entry into care. See page 124 Ongoing No
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VIII.A.3 Mental Health Spending: DHS shall
redirect at least $3 million to fund mental
health services and will analyze services
available in each county to ensure thatchildren in care have access to necessary
services. If they do not, DHS will reallocate
those funds accordingly as follows: a. By
October 2009, in Wayne, Kent, Oakland,
Genesee, and Macomb Counties; b. By
October 2010, in Berrien, Calhoun, Ingham,
Jackson, Kalamazoo, Muskegon, Saginaw, St.
Clair, and Washtenaw Counties; and c. By
October 2011, in all remaining counties. 10/24/08 Yes
VIII.A.4.a Youth in Transition (YIT) Supports:
DHS will ensure that children age 14 and
older in foster care and youth transitioning
from foster care to adulthood have access to
the range of supportive services necessary to
support their preparation for and successful
transition to adulthood. See page 122 Ongoing No
VIII.A.4.b(i) Michigan Works Referrals: DHS
will refer all children age 14 and older in
foster care and youth transitioning from
foster care to adulthood to Michigan Works!
Agencies for participation in youth programs
and services administered under the
Workforce Investment Act, 29 U.S.C. 2801 etseq., designed to assist youth in developing
job skills and career opportunities, and will
refer suitably qualified children for summer
training, mentorship, and enrichment
opportunities. See page 123 11/15/08 No
VIII.A.4.b(ii) Placement to 20/Services to 21:
DHS will develop and implement a policy and
the necessary resources to extend all foster
youths eligibility for foster care custody until
age 20 and to make available independent
living services through the age of 21. Seepage 122 11/15/08 No
VIII.A.4.b(iii) Medicaid Enrollment for YIT:
DHS will develop and implement a policy and
process by which all children emancipating
from the foster care system at age 18 or
beyond are enrolled for Medicaid managed Ongoing No
Significant
improvement
demonstrated in
Period Three; currently
79 percent of children
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care coverage so that their coverage
continues without interruption at the time of
emancipation. See page 122
enrolled.
VIII.A.4.b(iv) Housing Referrals for YIT: DHSwill refer all children without an identified
housing situation at the time of
emancipation from the foster care system at
age 18 or beyond to the Michigan State
Housing Development Authority for rental
assistance and services under the Homeless
Youth Initiative. See page 123 Ongoing No
VIII.A.4.b(v) Education Planners: By October
2009, DHS shall hire 14 regional Education
Planners who shall provide consultation and
support to youth age 14 and older inaccessing educational services and in
developing individualized education plans,
including identifying all available financial aid
resources. See page 124 10/31/09 No
VIII.A.5.a Educational Screening: DHS shall
ensure that each child is screened for general
and educational needs within 30 days of
his/her entry into care. See page 124 10/31/09 Partially
Yes, developed a
process. No, process
not implemented.
VIII.A.5.b School Registration and
Attendance: DHS shall take reasonable steps
to ensure that school-aged foster children
are registered for and attending schoolwithin 5 days of initial placement or any
placement change, including while placed in
congregate care or emergency placement.
No child shall be schooled pursuant to MCL
Section 380.1561(3)(f). See page 124 10/31/09 Yes
Flex Funds: DHS shall implement a system
statewide that designates appropriate and
knowledgeable administrative staff to be
responsible for determining the specific
funding source to be drawn upon for the
provision of goods and services identified asneeded by the case manager/TDM team and
for coding and processing the necessary
paperwork. See page 35 10/31/09 No
VIII.B.1a Foster Home Capacity: DHS shall
ensure that each county has a sufficient
number and adequate array of foster homes Ongoing No
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capable of serving the needs of those
children coming into care for whom foster
home placement is appropriate. See page 89
VIII.B.1b Foster Home Capacity: DHS shallensure that relatives of children in foster
care and non-relatives with whom a child has
a family-like connection are identified and
considered as potential foster home
placements for children; where a relative or
non-relative with whom the child has a
family-like connection is an appropriate
foster home placement for a child, DHS shall
ensure that appropriate steps are taken to
license the relative or non-relative as a
licensed foster home as set forth in VIII.B.7
See page 93 Ongoing Partially
Yes, as to utilization ofrelatives as a
placement resource;
No, as to ensuring
timely licensure.
VIII.B.2 Recruitment Plan for Special
Populations: By December 15, 2008, DHS
shall develop and provide to the monitor and
plaintiffs a recruitment plan to increase the
number of available placements for
adolescents, sibling groups, and children with
disabilities. The recruitment plan shall
include, for each category of placements, the
number of placements to be developed; the
strategies to be followed in developing such
placements; and specific timetables withinterim targets. Within 30 days of receiving
the proposed plan, the monitor shall, in
consultation with the parties, either approve
the plan or, if the monitor determines that
the plan is not appropriate, convene the
parties for the purpose of revising the plan so
that the plan can be approved within an
additional 30 days. DHS shall implement the
approved recruitment plan consistent with
the timetable and interim targets set forth
therein. See page 91 9/1/09 Partially
Yes, for adolescents;
No, for sibling groups
and children with
disabilities.
VIII.B.3.b Treatment Home Expansion: DHS
will have 100 treatment foster home beds
available. See page 93 10/31/09 Yes
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VIII.B.4 Foster Home Needs Analysis: As part
of the Needs Assessment process, DHS will
gather, analyze, and report relevant data and
identify the extent to which its present arrayof available foster and adoptive homes is
appropriate to the characteristics and needs
of the foster care population. This review
will focus on issues relating to both
recruitment and retention of foster and
adoptive homes. The assessments of foster
and adoptive home capacity will be
completed for the entire state. See page 90 10/31/09 Yes
VIII.B.5 State Oversight of Foster Home
Recruitment: A designated unit or person
within the central office shall be responsible
for monitoring the development and
implementation of the foster and adoptive
home recruitment and retention plans by
county offices; providing or arranging for
technical assistance to the county offices
concerning recruitment and retention; and
reporting to the Childrens Services Cabinet
on progress and problems in achieving the
goals set forth in the recruitment and
retention plans. Ongoing Yes
VIII.B.6 Determination of Care: In order to
ensure that payments to foster parents aresufficient to meet the needs of the children
in foster care, DHS shall ensure that the
Determination of Care (DOC) process is
applied consistently and appropriately across
all counties and offices. See page 34 6/12/09 Yes
VIII.B.6 Determination of Care: DHS shall
identify, after consultation with the monitor
and plaintiffs, a state office responsible for
ensuring that Determinations of Care and
decisions regarding payment of a specialized
administrative rate to contract providers aremade uniformly across the state and in
accordance with DHS policy. See page 34 6/12/09 Yes
VIII.B.6 Determination of Care: DHS shall
also establish procedures by which a foster
parent or CPA may obtain review by a
designated official in the central office of a 6/12/09 Yes
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DOC or administrative rate (general or
specialized) decision. See page 34
VIII.B.7b Placement with Unlicensed Kin:
When placing a child with a relative who hasnot been previously licensed as a foster
parent, DHS shall: i. Prior to placement, visit
the relatives home to determine that it is
safe; ii. Within 72 hours following placement,
check law enforcement and child abuse
registry records for all adults residing in the
home; and iii. Within 30 days, complete a
home study determining whether the
relative should, upon completion of training
and submission of any other required
documents, be licensed as a foster parent.See page 93 Ongoing Yes
VIII.B.7b Placement with Unlicensed Kin:
Other than pursuant to a waiver, no child
shall be placed in an unlicensed foster home
unless there is an order of the juvenile court
that the child be so placed. See page 93 Ongoing No
VIII.B.7c Foster Care Rates-Licensed Kin: All
licensed relative foster care providers shall
receive the same foster care maintenance
rates paid by DHS to similarly-situated
unrelated foster care providers, including the
ability to qualify for enhanced DOC rates. Ongoing Yes
VIII.B.7d Foster Care Rates-Permanent
Wards: All permanent wards living with
relative caregivers shall be provided foster
care maintenance payments equal to the
payments provided to licensed foster
caregivers. Ongoing Yes
VIII.B.7e Relative Licensing Waiver: If it is in
a childs best interest to be placed with a
relative who desires to forego licensing, the
exceptional circumstances for waiving
licensing must be documented in the childsrecord, and must be approved by the county
child welfare director in the designated
counties or the Childrens Services Field
Manager for any other county. See page 93 Ongoing Yes
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VIII.B.7j(ii) Licensing: DHS shall designate
sufficient licensing staff to review all current
unlicensed foster homes and to complete the
licensing process for each family within 90days. See page 95 Ongoing No
VIII.B.7k Relative Licensing - New: Beginning
October 1, 2008, with regard to all children
entering DHS foster care custody as of that
date, relatives providing foster care for
children in DHS foster care custody will be
licensed unless exceptional circumstances
have been documented and approved. See
page 96 Ongoing No
VIII.B.7o(i & ii) Relative Licensing: DHS shall
continue to employ or contract for relative
licensing staff as necessary and to maintain
licensing teams, as required, to address all
remaining cases within the relative caregiver
backlog cohort; and continue to assign the
relative licensing coordinator to oversee
implementation of the backlog review and to
monitor and report on progress. 10/1/09 Yes
VIII.B.8. Child Placement Process-Statewide:
DHS shall submit for review and approval by
the monitor plans for implementation of
adequate child placement processes in the
remainder of the state, along with anymodifications to the CPN process in Wayne
County. See page 79 9/30/09 No
VIII.B.8.a Child Placement Process-Statewide:
DHS shall fully implement an adequate
placement process in Oakland, Genesee,
Kent, and Macomb counties. See page 79 10/31/09 No
VIII.B.9 Post Adoption Services: DHS shall
develop and implement a full range of post-
adoption services to assist all eligible special
needs children adopted from foster care and
their permanent families and shall maintainsufficient resources to deliver such post-
adoption services to all children and families
who qualify. See page 116 Ongoing Yes
IX.D, E Needs Assessment: DHS shall develop
services in accordance with the timeline
established by the monitoring team in the Ongoing No
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Needs Assessment recommendations. See
page 38
X.B.1 Limitations on Out of County
Placements: DHS shall place all childrenwithin their own county or within a 75 mile
radius of the home from which the child
entered custody (whichever is greater)
except as provided in the Agreement. See
page 82
7/7/09 No
No, all children
requiring an exceptionwere not reviewed. Of
those remaining,
insufficient
information to
evaluate whether all of
those children were
placed according to the
terms of this provision.
X.B.2 Limitations on Separation of Siblings:
Siblings who enter placement at or near the
same time shall be placed together, unless
doing so is harmful to one or more siblings,
one of the siblings has exceptional needs
that can only be met in a specialized program
or facility, or the size of the sibling group
makes placement impractical despite diligent
efforts to place the group together. See page
83 Ongoing No
DHS did not provide
requested information
to evaluate.
X.B.3 Limitations on Number of Children in
Foster Home: For children entering the
foster care system, no child will be placed in
a foster home if that placement will result in
more than three foster children in that fosterhome, or a total of six children, including the
foster familys natural and/or adopted
children. No placement will result in more
than three children under the age of three
residing in a foster home. Exceptions to
these limitations may be made in a childs
best interest by the county Administrator of
Childrens Services in a Designated County
and in any other county by the Childrens
Services Field Manager. See page 84 7/7/09 No
DHS did not provide
requested information
to evaluate.
X.B.4 Limitations on Use of Emergency orTemporary Facilities: Children shall not
remain in emergency or temporary facilities,
including shelter care, for more than 30 days
or more than one time within a 12-month
period, barring stated exceptions. See page
87 10/31/09 No
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X.B.5 Detention, Jail, Correctional Facility:
No child in DHS foster care custody will be
placed, by DHS or with knowledge of DHS, in
a jail, correctional, or detention facility unlesssuch child is being placed pursuant to a
delinquency charge. Within 90 days of the
signing of this Agreement, DHS will notify the
State Court Administrative Office and the
Michigan State Police of this prohibition, and
provide written instructions to immediately
notify the local DHS office of any child in DHS
foster care custody who has been placed in a
jail, correctional, or detention facility. See
page 84 Ongoing No
X.B.6 Limitations on Placement of High Risk
Youth: DHS shall not place any child
determined by a DHS assessment to be at
high risk for perpetrating violence or sexual
assault in any foster care placement with
foster children not so determined. See page
85 Ongoing No
X.B.7 Limitation on New Residential Care
Placements: No child shall be placed in an
RTC or any other group care setting with a
capacity in excess of 8 children (campus
wide) without express written approval by
the designated county director or childrensservices field manager. The need for a
residential placement shall be reassessed
every 90 days. Children may not be placed in
a residential placement for more than six
months without express authorization. No
child may be placed in a residential
placement for more than 12 months without
the express authorization of the Director of
the CSA or a higher-ranking official. See page
85 7/7/09 No
XI.A.1 Prohibition on PsychotropicMedications: Psychotropic medication shall
not be used as a method of discipline or
control for any child. See page 70 Ongoing Yes
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XI.A.2 Psychotropic Med Policies &
Procedures Review: Within six months of the
signing of this Agreement, DHS will
undertake a review of the policies andprocedures surrounding the use of
psychotropic medications. This evaluation
will be designed in close collaboration with
the monitor and any additional experts on
the use of psychotropic medication for
children it deems appropriate. See page 70 1/3/09 No
XI.A.5 Psychotropic Medication
Documentation: DHS shall establish and
implement processes to ensure
documentation of psychotropic medication
approvals, documentation by contract
agencies of all uses of psychotropic
medication, and review of such
documentation by appropriate DHS staff,
including the Medical Director, on an
ongoing basis. See page 70 1/15/09 No
XI.B.1 Prohibition on Physical Discipline: DHS
shall prohibit the use of Positive Peer
Culture, peer-on-peer restraint, and any
other forms of physical discipline in all foster
care placements. All uses of physical
restraint for children in any placements, and
all uses of seclusion/isolation in group,residential, or institutional placements, shall
be reported to the QA unit. Such reports
shall be made available to the licensing unit
and the Medical Director for appropriate
action. See page 70 Ongoing No
The reporting system
was not in place at the
close of Period Three.
XI.B.2 Restraint & Seclusion Policies &
Procedures Review: DHS shall undertake a
review of the policies and procedures
surrounding all forms and use of physical
restraint and seclusion/isolation of children
in foster care. This evaluation will bedesigned in close collaboration with the
monitor and any additional experts on the
use of physical restraint and
seclusion/isolation of children it deems
appropriate. See page 70 7/7/09 Yes
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XII.B Performance Based Contracting: All
DHS contracts with CCIs or private CPAs that
provide placements and child welfare
services to plaintiff class members shall beperformance-based contracts that require an
annual review of the CPAs and CCIs
performance. See page 37
6/1/09for CPAs;
7/31/09
for CCIs Yes
XII.B Performance Based Contracting: DHS
shall incorporate all applicable performance
outcome goals set forth in Section III and
process requirements in the Agreement into
the performance-based contracts; and
develop a set of enforcement measures to be
imposed in the event that a contract agency
fails to comply with material terms or
requirements of the performance-based
contract. See page 37 10/31/09 Yes
XII.C Maltreatment in Care & CPAs: DHS will
give due consideration to any and all
substantiated incidents of abuse, neglect,
and/or corporal punishment occurring in the
placements licensed and supervised by a
contract agency at the time of processing its
application for licensure renewal. See page
77 Ongoing No
XII.C Maltreatment in Care & CPAs: The
failure of a contract agency to reportsuspected abuse or neglect of a child to DHS
will result in an immediate investigation to
determine the appropriate corrective action
up to and including termination of the
contract or placement of the provider on
provisional licensing status, and a repeated
failure within one year will result in
termination of the contract. See page 76 Ongoing No
XII.D CPA Data Reporting: DHS will ensure
that all CCIs or private CPAs that provide
placements and child welfare services toplaintiff class members report to DHS
accurate data on at least a six-month basis in
relation to the requirements of this
Agreement. 3/31/09 Yes
XII.F DHS Staffing Capacity for Contract
Oversight: DHS shall maintain sufficient Ongoing Yes
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resources to permit its staff to undertake
timely and competent contract enforcement
activities. See page 36
XII.G POS Function Review: DHS will, incoordination with the monitor, review the
effectiveness of the DHS POS monitoring
function in providing case-level oversight of
private CPAs. See page 34 Ongoing No
XIII.A Data Reporting: DHS shall generate
from an automated system accurate and
timely data reports regarding each of the
requirements and outcome measures set
forth in this Agreement and regarding those
other requirements of this Agreement for
which automated reporting is reasonable and
appropriate, as determined by the monitor in
consultation with the parties. Extensions
allowing additional time during which DHS
may supply particular reports based upon
manual counts may be granted by the
monitor after consultation with plaintiffs.
See page 51 10/31/09 No
XIII.B Permanency Tracking: In consultation
with the Monitor and in coordination with
Childrens Services Administration, Field
Operations Administration, private CPA
representatives, and Local/Regional DHSoffice representatives, DHS will design a
permanency tracking system and associated
reports. The system will, at a minimum, be
capable of reporting pertinent status
information sorted by individual child, DHS
worker/CPA, and county, for all children in
foster care. See page 109 9/30/09 No
XIII.C Federal Data Reporting: Both leading
up to and subsequent to the full
implementation of a SACWIS, DHS shall at all
times satisfy all federal reportingrequirements and shall maintain data
integrity and accuracy on a continuous basis.
See page 51 Ongoing No
XIV.A QA Program: DHS shall, in consultation
with and subject to the approval of the
monitor, develop and implement a statewide Ongoing Yes
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QA program that will be directed by a QA
unit established within the DHS central
office. See page 62
XIV.C QA Capacity: The QA unit shall beadequately staffed, and its staff shall receive
specialized training to fulfill all unit
responsibilities. See page 62 Ongoing Yes
XIV.D Public Reporting: All reports provided
by the QA unit shall become public record so
long as any individually identifying
information in relation to the temporary or
permanent wards in DHS foster care custody
is redacted from such report consistent with
applicable state and federal confidentiality
laws. See page 62 Ongoing Yes
XIV.E Performance Reporting: The QA unit
shall, within 60 days following the end of
each reporting period, compile and provide,
in consultation with the monitor, all
pertinent data regarding statewide
performance in relation to the requirements
and outcome measures in the Agreement.
See page 51 Ongoing No
XIV.F.1.a Maltreatment-Single Allegation:
DHS shall conduct reviews designed to assess
and meet the needs of children who have
been the subject of an allegation of abuse orneglect in a residential care setting or a
licensed or unlicensed foster home between
June 2007 and September 2008, and who
remain in the facility or home in which the
maltreatment is alleged to have occurred.
See page 63 Ongoing Yes
XIV.F.1.b Maltreatment-Multiple Allegations:
DHS shall conduct reviews designed to assess
and meet the needs of children who have
been the subject of three or more reports
alleging abuse or neglect in a foster home,the most recent of which was filed during or
after July 2007, and who remain in the foster
home in which maltreatment is alleged to
have occurred. See page 63 Ongoing Yes
XIV.F.1.c Multiple Placements: DHS shall
conduct reviews designed to assess and meet Ongoing Yes
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the needs of children who, at the time of
review, have been in three or more
placements, excluding return home, within
the previous 12 months. See page 63XIV.F.1.d Long-term Residential Care: DHS
shall conduct reviews designed to assess and
meet the needs of children who, at the time
of review, have been in residential care for
one year or longer. See page 63 Ongoing Yes
XIV.F.1.e Unrelated Unlicensed Caregivers:
DHS shall conduct reviews designed to assess
and meet the needs of children who, at the
time of review, are in unrelated caregiver
placements, defined as an unlicensed home
in which the caregiver is not a relative of the
child but has been approved as a placement
resource because of prior ties to the child
and/or the childs family. See page 63 Ongoing Yes
XIV.F.2 Special Review Plan: DHS shall
develop, subject to the approval of the
monitor and in consultation with the
plaintiffs, a plan setting forth: a. The dates
and processes by which DHS shall have
compiled an accurate list of children subject
to review; b. The number and type of special
reviews DHS proposes to undertake in the
upcoming 90-day period, and the rationalefor these choices; and c. The data to be
reported at the conclusion of the 90-day
period. See page 63 Ongoing Yes
XIV.F.3 Special Review Reporting: At the
conclusion of the initial 90-day period, DHS
will report to the monitor and plaintiffs the
results of the reviews conducted during the
period, and will develop and implement a
corrective action plan, as appropriate, to
address the findings. See page 63 Ongoing Partially
DHS did not report
every 90 days but did
report at the end of six
months.
XIV.G Fatalities: DHS shall ensure that areview, conducted by qualified and
competent individuals and independent of
the county in which the fatality occurred, has
been conducted, and the findings and
recommendations of that review conveyed
to the monitor and plaintiffs, of each child Ongoing Yes
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Settlement Agreement Commitment
Due
Date Completed Comment
who died while in the foster care custody of
DHS, as follows: 1. For such children who
died during the three-year period ending
March 31, 2008, no later than November 15,2008; 2. For child fatalities occurring after
March 31, 2008, within six months of the
date of death. Findings and
recommendations of these reviews will be
incorporated into all relevant QA activities,
program improvement, contract agency
oversight, and other related policies and
practices. See page 65
XV. Implementation Plan: DHS will develop a
detailed implementation plan, approved by
plaintiffs and the monitor that will become
part of this Agreement and fully enforceable.
The implementation plan will set forth the
steps, timetables, and persons responsible
for DHS to achieve compliance with the
terms of this Agreement. The parties will
review this implementation plan on an
annual basis to determine whether
modifications are necessary to ensure that
DHS achieves compliance in the manner and
within the time periods contained in this
Agreement. Ongoing Partially
Plaintiffs counsel
approved a portion of
the Implementation
Plan but did not
approve certain
sections due to a lack
of specificity or
inconsistency with the
terms of the
Agreement.
XVI. Named Plaintiffs Updates: DHS willprovide Plaintiffs counsel with regular
quarterly updates of the individual named
plaintiffs case records until such time as the
named plaintiffs are no longer in DHS foster
care custody. Each quarter thereafter, the
parties will meet and confer in good faith
regarding the named plaintiffs case plans
and placements and services. Ongoing Yes
IV. MethodologyIn preparation for this report, the monitoring team conducted extensive verification activities
to evaluate DHS progress implementing its commitments in the Agreement. These activities
included meetings with DHS leadership, verification visits to DHS offices and private agencies
throughout the state, and reviews of individual case records and other documentation. During
field office visits, the monitoring team reviewed a random sample of childrens cases
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investigated by the newly-created specialized investigative units; interviewed staff and
supervisors; and talked to public and private managers about the pace, progress, and
challenges of the reform. The monitoring team also completed extensive verification work at
DHS central offices regarding relative home, foster home and institutional licensure and re-
licensure processes; training; waiver processes; and investigations of institutional complaints.
For Period Three, the monitoring team conducted verification activities in DHS operations for
fourteen counties and five private agencies. To date, the monitoring team has visited the six
largest urban counties at least twice; all of the nine next largest counties; and a random sample
of the remaining medium and small counties. In all, the monitoring team has conducted
verification work in offices serving more than 75 percent of the children in DHS custody.
The monitoring team reviewed extensive aggregate and detail data produced by DHS. All of the
data cited in this report was produced by DHS, unless otherwise noted. The monitoring team
analyzed these data for internal consistency and cross-verified them against other data setsproduced by DHS to assess data quality. As detailed in the data section below and in the
relevant areas of the report, the monitoring team surfaced significant data issues, which DHS
must resolve in order to achieve compliance with the commitments in this Agreement.
V. DemographicsA. Complaints, Investigations, and Substantiations of Abuse and Neglect
During Period Three, DHS received 59,287 child protective services complaints. While
complaints remain stable, the percentage of complaints triggering investigations continues toincrease. DHS reports that from FY2000 to FY2007 the percentage of reports requiring
investigation ranged between 54 and 56 percent. However, in FY2008, that rate grew to 60
percent, and in FY2009 to 61 percent. During Period Three, DHS referred 38,445, or 65 percent,
to local offices for investigation. An increase to 65 percent in such a short period of time is
significant. Forty-five of the 83 counties had an uptick in the number of investigations during
Period Three, with nine offices experiencing increases of 25 percent or more. By county, the
median percentage referred for investigation was 60 percent, with a low of 31 percent referred
(Clare) to a high of 100 percent referred (Keweenaw). Of the 38,445 that DHS referred for
investigation, DHS substantiated abuse or neglect in 10,431, or 27 percent of those cases. Bycounty, the median percentage substantiated was 26 percent, with a range of 9 percent
(Leelanau) to 50 percent (Keweenaw). Variation in CPS practice at the county level remains
wide. For full detail by county, see Appendix B.
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B. Population of Children in CustodyAs noted in the Methodology section above, during verification work for Period Three the
monitoring team identified a significant issue with the manner in which DHS had reported
previously on the number of children in DHS custody. In short, DHS had improperly excluded a
number of children who were in custody, and had improperly included a number of children
who were not in custody. As a result, the monitoring team requested that DHS undertake
extensive analysis subject to verification by the monitoring team to explain and rectify this
significant discrepancy. DHS has done that work and offered an explanation.
Specifically, for the last monitoring report DHS reported that there were 16,224 children in
custody3
as of September 30, 2009, the last day of monitoring Period Two. After the
discrepancy was identified and DHS worked to rectify it, DHS now reports that there were in
fact 17,461 children in custody as of September 30, 2009, a difference of 1,237 youth. The
explanation for this significant discrepancy is described in more detail in the data section of thisreport.
The data that DHS ultimately produced shows that there were 16,857 children in custody as of
March 31, 2010. Comparing that to DHS recalculated number of children in custody as of
September 30, 2009 (17,461), 16,857 represents a decrease of 3.5 percent (604 children) during
the monitoring period. According to DHS, 4,000 children entered custody and 4,604 exited
during the monitoring period. Because of the questions regarding DHS data reported for
Periods One and Two, however, the monitoring team cannot assess with precision whether this
suggests a trend.
As of March 2010, of the 16,857 children in custody, the largest group 7,173 are children
who are six or under. Michigan continues to have a large population of older youth in custody.
Twenty-nine percent (4,949) are 12 to 17, and eight percent (1,277) are 18 and over, as detailed
in the following chart:
3The references in this report to children and youth placed in DHS supervision, custody or care refer to
child welfare and do not include children and youth who are the responsibility of DHS through the
juvenile justice system unless those children and youth also have an open child welfare case.
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Figure 1
For full detail by county, see Appendix C.
With regard to gender, the population is split equally, 50 percent male and 50 percent female.
With regard to race, the population of children in care is primarily split between African-
American (42 percent) and White children (49 percent):4
Figure 2
4DHS has changed the race categories from the data reported for Periods One and Two, adding multi-racial.
Asian, 23, 0%
African
American,
7,013, 42%AmericanIndian/Alaskan
Native, 172, 1%
Native
Hawaiian/
Pacific Islander,
13, 0%
Unable to
Determine, 121,
1%
White, 8,300,
49%Multi-Racial,
1,214, 7%
Race of Children in Custody(March 2009)
(n-16,857)
Ages 0-6,
7,173,
42.5%Ages 7-11,
3,458, 20.5%
Ages 12-17,
4,949, 29%
Ages 18 and
older, 1,277,
8%
Ages of Children in Custody
(March 2010)(n=16,857)
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In addition, six and one-half percent of children are identified with Hispanic ethnicity.
As the chart below demonstrates, 85 percent of children in DHS custody live in family settings,
including foster families (30 percent), with relatives (32 percent), with their own parents (16
percent), and in homes that intend to adopt the child (7 percent).5
Of children in custody, 891
(5 percent) live in institutional settings, including residential treatment and other congregate
care facilities. Another 1,229, or seven percent, reside in independent living placements, which
serve youth on the cusp of aging-out of care. The remaining three percent reside in other
settings, with unrelated caregivers, or are AWOL or unidentified.
Figure 3
*Includes in- and out-of-state
**Includes out-of-state facilities (1), detention, jail, community justice & court treatment (86), legal
guardians (42), mental health hospitals (11), and other placements (39)
Of the children in care on March 31, 2010, 41 percent were in care for less than one year, while
21 percent were in care for more than 3 years:
5While all of these placement categories have been impacted by the DHS data issues referenced above, the
number and percentage of children in adoptive placements was significantly impacted by DHS under reporting in
prior periods.
Adoptive Home,
1,211, 7%
Relatives*,
5,298, 32%
Foster Care
Families*,
4,956, 30%
Own ParentHome*, 2,722,
16%
Institutions,incl. shelters,
891, 5%
IndependentLiving,
1,229, 7%
Unrelated
Caregiver,
116, 1%
Other**,
179, 1%
AWOL, 214, 1%
Unidentified,
41, 0%
Placement of Children in Custody(March 2010)
(n=16,857)
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Figure 4
For full detail by county, please see Appendix D.
VI. Building the Organizational Capacity to Support ReformA. Building a Childrens Services Organization and Structure
DHS committed to a number of organizational, structural, and functional changes to better
drive and manage reform. Those include modifications to DHS organizational structure,
implementing a clear division between DHS child welfare and other responsibilities (referred toas bifurcation); cr