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    Progress of theMichigan Department of

    Human Services

    Period Three Monitoring Report for

    Dwayne B. v. Granholm

    October 1, 2009March 31, 2010

    Issued December 7, 2010

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    i

    Progress of the Michigan Department of Human Services

    Period Three Monitoring Report for

    Dwayne B. v. Granholm

    October 1, 2009

    March 31, 2010

    ContentsI. Introduction & Overview ......................................................................................................... 1

    II. Summary of Progress & Challenges Ahead ............................................................................. 2

    III. Summary of Commitments...................................................................................................... 7

    IV. Methodology ......................................................................................................................... 27

    V. Demographics ........................................................................................................................ 28

    A. Complaints, Investigations, and Substantiations of Abuse and Neglect ....................... 28

    B. Population of Children in Custody ................................................................................. 29

    VI. Building the Organizational Capacity to Support Reform ..................................................... 32

    A. Building a Childrens Services Organization and Structure ............................................ 32

    B. Strengthening Contract Oversight ................................................................................. 36

    C. Assessing the Adequacy of Resources for Reform ......................................................... 38

    D. Assessing the Needs of Children and Families ............................................................... 39

    VII. Developing the Workforce to Deliver High Quality Services ................................................. 40

    A. Increasing Worker Qualifications ................................................................................... 40

    B. Expanding Training to Strengthen the Workforce ......................................................... 41

    C. Lowering Caseloads ........................................................................................................ 44

    D. Challenges Ahead ........................................................................................................... 50

    VIII.Developing the Capacity for Assessment & Implementation ............................................... 51

    A. Accessing and Utilizing Data........................................................................................... 51

    B. Federal Outcome Reporting ........................................................................................... 55

    C. Implementing Quality Assurance ................................................................................... 62

    IX. Improving Safety .................................................................................................................... 66

    A. Establishing a Statewide Child Abuse Hotline ................................................................ 66

    B. Assessing CPS Capacity & Performance ......................................................................... 67

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    ii

    C. Building a Robust CPS Quality Assurance System .......................................................... 68

    X. Addressing Abuse and Neglect in Placement ........................................................................ 69

    A. Structure and Reporting ................................................................................................. 71

    B. Coordination ................................................................................................................... 74

    C. Deploying New Accountability Tools ............................................................................. 75

    D. Special Reviews .............................................................................................................. 78

    XI. Improving Placement Practice ............................................................................................... 79

    A. Implementing a Child Placement Process ...................................................................... 79

    B. Changing Specific Placement Practices .......................................................................... 80

    XII. Recruitment, Retention & Licensing Capacity ....................................................................... 88

    A. Relative, Foster and Adoptive Homes ............................................................................ 88

    B. Developing Placement Resources .................................................................................. 89C. Needs Assessment.......................................................................................................... 90

    D. Adoptive Home Recruitment ......................................................................................... 92

    XIII.Achieving Permanency for Children and Youth ................................................................... 102

    A. Permanency Planning Goals ......................................................................................... 103

    B. Concurrent Permanency Planning ............................................................................... 105

    C. Assessments and Service Plans .................................................................................... 106

    D. Team Decision Making/Permanency Planning Conferences ....................................... 107

    E. Permanency Tracking System ...................................................................................... 109

    F. Caseworker Contacts and Visitation ............................................................................ 110

    G. Adoption ....................................................................................................................... 113

    H. Improving the Adoption Process .................................................................................. 115

    I. Supporting Adoptive and Guardianship Families ......................................................... 116

    J. Focusing on Waiting Youth in Need of Permanency: The Backlog Cohorts ................ 118

    K. Focusing on Youth Who Do Not Achieve Permanency: Youth Aging Out of Care ...... 121

    XIV.Improving the Well-Being of Children in DHS Custody ....................................................... 124

    A. Ensuring the Physical and Mental Health of Children in Custody................................ 124

    B. Provision of Educational Services................................................................................. 124

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    iii

    Appendices

    Appendix A - Plaintiffs Notice of Non-Compliance and Related Documents ............................. A-1

    Appendix B - Complaints, Investigations, Substantiations, and Timeliness .............................. A-25

    Appendix C - Ages of Children in Custody by County ................................................................ A-30

    Appendix D - Length of Stay by County ..................................................................................... A-33

    Appendix E - CPS Caseloads by County ...................................................................................... A-36

    Appendix F - Foster Care Caseloads by County/Agency ............................................................ A-41

    Appendix G - Adoption Caseloads by County/Agency ............................................................... A-46

    Appendix H - Licensing Caseloads by County/Agency ............................................................... A-51

    Appendix I - POS Caseloads by County ...................................................................................... A-55

    Appendix J - Supervisory Staff Ratios by County/Agency .......................................................... A-58

    Appendix K - Foster Homes Licensing Targets by County .......................................................... A-62

    Appendix L - Reunification Permanency Backlog Cohort Progress by County .......................... A-65

    Appendix M - Legally Free Permanency Backlog Cohort Progress by County ........................... A-68

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    iv

    Tables

    Table 1 Comparison of Pre-Service Training in Period Two and Period Three .......................... 41

    Table 2 Implementation Schedule for In-Service Training ........................................................ 43

    Table 3 CPS Caseloads ................................................................................................................ 45

    Table 4 Foster Care Caseloads ................................................................................................... 47

    Table 5 Adoption Caseloads ....................................................................................................... 48

    Table 6 Licensing Caseloads ....................................................................................................... 49

    Table 7 POS Monitor Caseloads ................................................................................................. 49

    Table 8 Supervisor to Staff Ratios .............................................................................................. 50

    Table 9 CFSR Measures .............................................................................................................. 57

    Table 10 Period Three Special Reviews ..................................................................................... 64

    Table 11 Licensing FTEs .............................................................................................................. 99

    Table 12 Licensing Training ...................................................................................................... 102

    Table 13 Federal Goals ............................................................................................................. 104

    Table 14 Permanency Goal Approval Requests ....................................................................... 105

    Table 15 Permanency Planning Conferences........................................................................... 108

    Table 16 Subsidy Expenditures ................................................................................................ 117

    Table 17 Backlog Cohort Performance .................................................................................... 119

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    Figures

    Figure 1 Ages of Children in Custody ......................................................................................... 30

    Figure 2 Race of Children in Custody ......................................................................................... 30

    Figure 3 Placement of Children in Custody ................................................................................ 31

    Figure 4 Length of Stay in Custody............................................................................................. 32

    Figure 5 Foster and Relative Homes Licensed ........................................................................... 89

    Figure 6 Children Remaining in Relative Backlog Cohort........................................................... 96

    Figure 7 Children Newly Placed with Relatives .......................................................................... 97

    Figure 8 Children Placed with Unlicensed Relatives .................................................................. 97

    Figure 9 Worker Contacts with Parents (First Month)............................................................. 111

    Figure 10 Worker Contacts with Parents (Subsequent Months) ............................................. 112

    Figure 11 Parent and Child Visits ............................................................................................. 113

    Figure 12 Ages of Older Youth in Care ..................................................................................... 121

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    1

    I. Introduction & OverviewThis document serves as the third report to the Honorable Nancy Edmunds of the United States

    District Court for the Eastern District of Michigan in the matter ofDwayne B. v. Granholm. On

    July 3, 2008, the parties, the State of Michigan, the Michigan Department of Human Services

    (DHS), and Childrens Rights (CR), signed an Agreement to resolve pending litigation regarding

    Michigans child welfare system. DHS is a statewide multi-service agency providing cash

    assistance, food stamps, and child protection, prevention and placement services for the State

    of Michigan. Childrens Rights is a national advocacy organization with more than two decades

    of experience in class action reform litigation on behalf of children involved in child welfare

    systems. The court formally approved the Agreement on October 24, 2008, and appointed

    Kevin Ryan of the Public Catalyst Group as the monitor charged with overseeing and reporting

    on DHS progress implementing its commitments. In turn, he assembled the Michigan

    monitoring team composed of members of Public Catalyst with experience with child welfare

    reform in other jurisdictions, both as former administrators and advocates. The monitoring

    team is responsible for assessing the State s performance under the Agreement. The parties

    have agreed that the monitoring team shall take into account timeliness, appropriateness, and

    quality in reporting on DHS performance.

    The Agreement is structured into six-month periods with public reporting by the monitoring

    team following each period. This report is for Period Three October 1, 2009 through March

    31, 2010. Reports issue approximately every six months until such time as DHS complies with

    the terms of the Agreement and Court jurisdiction ends.

    The Agreement reflects the parties joint desire to improve outcomes for children and families

    in Michigans child welfare system as quickly as possible. The parties stressed several goals in

    the Agreement:

    Achieving permanent homes for more than 6,000 legally free children and youth; Safely reuniting more than 4,000 children and youth with their families; Investing in infrastructure and developing practices designed to improve safety,

    permanency and well-being outcomes for children in foster care;

    Enhancing investigative practice to better identify, address and reduce instances of childabuse and neglect in the community and in foster care; and

    Providing increased supervision, services and support to children in foster care who areplaced with relatives, rather than non-relative foster families.

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    In order to accomplish these goals, the Agreement also provides for a series of necessary

    foundational elements, including:

    Supporting the workforce by lowering caseloads and enhancing training; Expanding and focusing services for children and families; Building planning, data, and continuous quality improvement capacity; and Developing an organizational structure to better support child welfare service delivery

    and to build stronger links and improved accountability among the public offices in the

    counties, the private agencies, and central office leadership.

    On March 10, 2010, after issuance of the Period Two monitoring report, plaintiffs filed a notice

    of non-compliance alleging that DHS was not in substantial compliance with the Agreement.

    DHS responded to that notice on March 25, 2010, and the parties met with the monitoring

    team to confer in good faith regarding those allegations. During that process, DHS leadership

    made a number of commitments regarding efforts they would undertake going forward to

    ensure that they achieved the Agreements requirements, which were documented in a

    memorandum drafted by the monitoring team. Plaintiffs did not accept those commitments as

    a resolution of the issues raised in their notice of non-compliance; instead, plaintiffs expressly

    reserved their right to institute legal action and seek strict compliance with the terms of the

    Agreement after receipt of the monitoring report for Period Three. Plaintiffs notice of non-

    compliance, DHS response, the monitoring teams memorandum documenting DHS

    commitments, and plaintiffs comments regarding that document are attached as Appendix A.

    As will be discussed later in this report, during verification for Period Three the monitoringteam discovered significant issues with the quality of DHS data reporting for the period.

    Because of those issues, DHS was unable to produce Period Three data they represented as

    complete until August, more than 120 days after the end of the reporting period and well

    outside of the 60-day period authorized by the Agreement. This caused a significant delay in

    the issuance of this report. Due to that delay the monitoring team has, in some instances,

    included relevant and material information that post-dates Period Three.

    II. Summary of Progress & Challenges AheadHighlights

    In FY 2009, DHS and the Michigan Judiciary achieved permanency through adoption for 3,030

    foster children and youth, the highest number of adoptions in a single year on record in

    Michigan. This data became available in Period Three and represents a significant achievement

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    resulting in an award of $3.5 million from the federal government that can be utilized to

    develop services to support children, youth and families.

    DHS has maintained its commitment to place children in family settings, while apparently1

    continuing to reduce the use of institutional care.

    At the close of Period Three, 85 percent of children and youth in DHS custody lived infamily settings, including foster families (30 percent), with relatives (32 percent), with

    their own parents (16 percent), and with families who intend to adopt the child (seven

    percent).

    At the same time, 891 children and youth lived in institutional settings, includingresidential treatment and other congregate care facilities, which appears

    2to be a

    significant decline from the beginning of the reform effort.

    DHS has implemented a Treatment Home program to offer intensive services in a family-likesetting to children and youth with special needs, and at the conclusion of Period Three reported

    utilizing at least 100 new Treatment Home beds since the beginning of the reform effort.

    DHS has maintained foster care caseload standards and, for the first time, reported on and

    achieved a number of new caseload standards.

    DHS maintained its performance achieving caseload standards for foster care workers,with 95 percent of staff with 30 or fewer children, 92 percent of staff with 25 or fewer

    children, and 84 percent of staff with 22 or fewer children.

    For the first time, DHS reported on caseloads for licensing workers, with 81 percent ofthose staff managing 36 or fewer cases, exceeding the target of 60 percent.

    Also for the first time, DHS reported on purchase of service monitoring caseloads, with89 percent of those staff with 55 or fewer cases, exceeding the target of 60 percent.

    DHS also reported on the ratios of supervisors to staff for the first time, with 63 percentof supervisors having responsibility for five or fewer caseload-carrying staff, exceeding

    the target of 50 percent.

    1Because of data issues for Periods One and Two that surfaced for the first time in Period Three, the monitoring

    team does not have baseline data to establish this trend with sufficient certainty.

    2See n.1, supra.

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    Challenges

    As documented in the Period Two report, one year into the reform, DHS leadership had fallen

    behind on delivering some critical, core aspects of the reform effort. The Honorable Nancy

    Edmunds, U.S.D.J., gathered the parties in March 2010 and emphasized the need for

    improvement in four core areas where DHS had made commitments but performance was

    lacking. Those areas included achieving all agreed-upon caseload standards, including those for

    child protective services and adoptions; ensuring adequate training for staff; identifying and

    reporting maltreatment in care accurately; and achieving permanency for thousands of the

    longest-waiting legally free children. Unfortunately, DHS performance in most of these areas,

    and several others, stalled or eroded during Period Three.

    DHS did not achieve critical commitments with respect to ensuring there were sufficient staff to

    conduct timely and thorough investigations, work with families in homes where safety issues

    were identified or meet all adoption standards. Nor did DHS meet all of its commitments withrespect to ensuring training for new workers before they had responsibility for children and

    families or for supervisors before they began to supervise caseworkers.

    DHS again failed to achieve by a wide margin caseload standards for child protectiveservices workers, both those who investigate allegations of child abuse and neglect and

    those who provide ongoing services to children and families. DHS performance

    worsened from Period Two to Period Three, and continued to decline through June

    2010. As this report was being finalized, DHS indicated that more than 1,300 staff will

    be retiring from the agency. DHS reports that one impact of this wave of retirementswill be to slow their attempts to fill staff positions. As a result, they do not anticipate

    that they will achieve compliance with child protective services caseload standards in

    Periods Four or Five. DHS also failed to achieve two of the three adoption caseload

    standards, with performance on each of those two standards eroding compared to

    Period Two.

    DHS has been unable to ensure that all newly hired workers are being adequatelyprepared to investigate child abuse and neglect and advance children s safety and well-

    being before they are fully deployed to the field. DHS was unable to provide data

    demonstrating that newly-hired workers had responsibility for no more than three caseswhile in pre-service training and notified the monitoring team the data provided in the

    prior monitoring period was incorrect.

    DHS performance in the recruitment, retention, and licensing of foster and relative homes for

    children in placement declined during Period Three.

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    DHS licensed 189 fewer foster homes in Period Three than in Period Two, a 15 percentdecline in performance that further exacerbated the lack of an adequate number of

    placements for children in DHS custody. DHS closed more homes than were licensed in

    Period Three, leading to a net loss of 75 homes for children.

    DHS has been unable to license most new relative placements, only licensing or waivinglicensure for seven percent of the relative homes in which 1,918 children were placed

    during the period. This failure deprives those relative homes of the support and

    resources available to non-kin foster homes.

    In the Agreement, DHS committed to complete the licensing process within 90 days.Currently, DHS reports the licensing process is taking an average of six and a half

    months, more than twice the 90-day period.

    The monitoring team identified significant issues with basic and critical data reporting by

    DHS leadership that undermine the completeness of much of the data reported by DHS in the

    prior two monitoring periods.

    When DHS produced data regarding the number of children in care at the end of PeriodTwo, children who had entered and exited care during Period Three, and the number of

    children in care at the end of the period, the monitoring team immediately noticed a

    basic math problem. Beginning with the number of children in care at the end of Period

    Two, adding the number of all children entering care during Period Three, and

    subtracting all children who left care during Period Three, should have equaled the

    number of children in care at the end of Period Three. It did not. When questioned,

    only then did DHS identify a series of data issues that implicate the completeness of the

    data proffered by DHS in prior reporting periods.

    For the first time, DHS identified significant time delays in the entry of data, rangingfrom 106 days to enter 95 percent of adoption finalizations to as much as 225 days to

    enter 95 percent of placement data. These data lags prevented DHS from reporting

    data within 60 days, as required by the Agreement.

    After analysis, DHS revised the number of children they previously reported as being incare at the end of Period Two upward, adding more than one thousand additional

    children and youth, including a group of key concern in the Agreement, several hundred

    children in the adoption program.

    DHS has not made the strides envisioned by the Agreement to improve permanency practices

    to better help youth achieve timely permanency.

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    DHS performance on the backlog of children who are legally free and awaiting adoptionwas woefully inadequate during this period. DHS did not achieve permanency for the

    target of 50 percent of these children that was due by September 30, 2009, even with

    the six additional months of Period Three. By the end of Period Two, DHS had achieved

    permanency for 33 percent of children, and added only six percent of children in PeriodThree. This performance does not bode well for the likelihood of DHS achieving the

    target of 85 percent of these children achieving permanency by the end of Period Four.

    DHS did not achieve the targets for visitation between caseworkers and parents andparents and children, missing by a wide margin.

    Despite the commitments in the Agreement, DHS has not yet seen an expansion in thenumber of older youth whose cases are kept open past age 18. DHS data shows a 28

    percent increase in the number of youth aging out without permanency. DHS is in part

    reducing the population of children in foster care by closing cases of older youth who

    have not achieved permanency despite committing to keep those cases open longer toprovide supportive services.

    As forecast in the Period Two monitoring report, Period Three presented significant challenges

    for DHS in its effort to reform Michigans child welfare system. DHS leadership faced the

    formidable task of launching reforms for the first time during the period while at the same time

    attempting to catch up with reforms that were targeted during earlier periods but not yet

    achieved. Unfortunately, DHS leadership has increasingly fallen behind and, worse, lost ground

    on important fronts.

    The scope of DHS non-compliance with the Agreement is substantial, and recorded in detail inthis report. There is a palpable sense of disappointment with the reform effort across the

    system, which has only grown over time. Child welfare managers and staff across Michigan, in

    both the private and public sector, are working very hard, but their best efforts are often

    undone by poor planning and a lack of adequate coordination. Public and private child welfare

    managers who expected that the reform era would usher forth manageable child protection

    and adoption caseloads, an expanded pool of available foster homes, well-coordinated training

    and enhanced services for families have often been sorely disappointed. Adolescents in care

    who hoped for permanency or, at the least, the skills to help them survive on their own, often

    aged out with neither. Most of the children in the legally free backlog cohort the longestwaiting children in the Michigan child welfare system languished through Period Three, still

    waiting for their forever families. DHS leadership has not been able to offer sufficient support,

    guidance, and resources necessary to focus, prioritize, and sequence the work. Unless there is a

    fundamental adjustment in their approach to this undertaking, it is unlikely this reform will

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    reach most of the children and families of the Michigan child welfare system in the foreseeable

    future.

    III. Summary of CommitmentsSettlement Agreement Commitment

    Due

    Date Completed Comment

    I.H & I Funding: Defendants shall request

    funds sufficient to effect the provisions in

    this Agreement in connection with any

    budget, funding, or allocation request to the

    executive or legislative branches of State

    government. See page 38 Ongoing Partially

    State requested

    additional but

    insufficient support

    from the Michigan

    Legislature.

    III.D Maltreatment in Foster Care: By the end

    of Reporting Period Two, the percentage of

    children not maltreated while in foster care

    will be 99.68% or higher. See page 56 9/30/09 NoIII.E.1 Timely and Permanent Reunification:

    DHS shall meet an interim CFSR target score

    of 99 by Reporting Period Two and report on

    each of the individual component measures

    for Composite One. See page 56 9/30/09 Yes

    III.E.2 Timeliness to Adoption: DHS shall

    meet an interim CFSR target score of 93 by

    Reporting Period Two and report on each of

    the individual component measures for

    Composite Two. See page 56 9/30/09 Yes

    III.E.3 Permanency for Long-waiting Childrenin Foster Care: DHS shall meet an interim

    CFSR target score of 118 by Reporting Period

    Two and report on each of the individual

    component measures for Composite Three.

    See page 56 9/30/09 Yes

    III.E.4 Placement Stability in Foster Care:

    DHS shall maintain a CFSR score of 101.5 or

    higher for all Reporting Periods, and report

    on each of the individual component

    measures. See page 56 Ongoing Yes

    IV.A.5 CSA Oversight: The Childrens ServicesAdministration shall hold responsibility for

    evaluating the performance of contract

    providers of childrens services. See page 36 Ongoing Yes

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    Settlement Agreement Commitment

    Due

    Date Completed Comment

    IV.A.6 Bifurcation: Individuals within the

    Childrens Services Administration shall not

    hold responsibility for any of DHS other

    functions, such as cash assistance, Medicaid,and adult services. See page 32 Ongoing Yes

    IV.B CSA Structure: DHS, plaintiffs, and the

    Monitor will meet to review the progress of

    implementation of the organizational

    changes from the organizational structure

    section. See page 32

    Ongoing Yes

    Although DHS

    complied with this

    commitment during

    Period Three, DHS

    changed the

    organizational

    structure during Period

    Four in a manner that

    is not compliant with

    the Agreement.

    V.A CA/N System: DHS shall ensure that its

    system for receiving, screening, and

    investigating reports of child abuse and

    neglect is adequately staffed and that

    investigations of all reports are initiated and

    completed within the time periods required

    by state law. See page 67 Ongoing No

    V. B Hotline-Wayne County Pilot: DHS shall

    pilot a 24-hour hotline in Wayne County that

    is adequately staffed and equipped for the

    receipt, screening, and assignment for

    investigation of reports of abuse and neglect.See page 66 10/31/09 No

    V.C CPS QA: DHS shall establish and

    implement a quality assurance process to

    ensure that reports of abuse and neglect are

    competently investigated and addressed.

    See page 68 Ongoing Partially

    Yes, as to

    implementing a local

    QA process; no as to

    implementing a

    statewide process.

    V.D Specialized Investigative Units: DHS

    shall establish separate units to investigate

    all allegations of abuse or neglect relating to

    any child in the foster care custody of DHS in

    the Designated Counties by October 2009.See page 71 10/31/09 Yes

    VI.A.1 & 4 BSW Requirement: Entry level

    caseworkers in both DHS and private

    agencies will have a bachelors degree in

    social work or a related human services field.

    See page 40 Ongoing Yes

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    Settlement Agreement Commitment

    Due

    Date Completed Comment

    VI.A.2 & 4 Pre-service Training: All entry

    level DHS and CPA caseworkers will complete

    an eight week pre-service training that

    includes a total of 270 hours of competency-based classroom and field training followed

    by a competency-based examination. See

    page 41 Ongoing No

    VI.A.2 & 4 Pre-service Training: As part of

    pre-service training, a trainee may be

    assigned specific tasks or activities with an

    experienced worker & may have a training

    caseload not to exceed three cases. See

    page 41 Ongoing No

    VI.B.2 & 6 Supervisor Training: All newly

    hired or promoted supervisors in both the

    public and private agencies shall complete

    the supervisory training program and pass a

    competency-based performance evaluation

    within three months of assuming the

    supervisory position. See page 43 Ongoing No

    VI.B.4 MSW Requirement: All staff hired

    from outside DHS or promoted from within

    DHS to fill positions including responsibility

    to supervise child welfare casework will have

    earned a masters in social work from an

    accredited school of social work or a masters

    or higher degree in a comparable/equivalentfield or receive an approved waiver as a

    condition for such hiring or promotion. See

    page 40 Ongoing Yes

    VI.B.5 University Based Training

    Opportunities: DHS shall encourage staff to

    pursue masters level work under a tuition

    reimbursement program. DHS shall develop

    relationships, joint programs and other

    programs with universities to enhance and

    improve existing training opportunities. See

    page 43 Ongoing Partially

    No, DHS has not

    implemented tuition

    reimbursement; Yes,

    DHS has developed

    relationships with

    universities.

    VI.C Licensing Worker Training: DHS shall

    ensure all staff responsible for conducting

    home studies, licensing inspections, annual

    evaluations & other activities related to

    licensing of foster homes or residential

    facilities are trained. See page 101 Ongoing No

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    Settlement Agreement Commitment

    Due

    Date Completed Comment

    VI.D Training Oversight: There will be a

    designated individual within the DHS central

    office who is solely responsible for

    overseeing and ensuring compliance with alltraining requirements for both DHS and

    private agency workers and supervisors. Ongoing Yes

    VI.E.2.a. Supervisor Staff Ratios: By January

    2010, 50% of Foster Care, Adoption, and CPS

    supervisors will supervise no more than five

    caseworkers. See page 50 1/31/10 Yes

    VI.E.3.a. Foster Care Worker Caseloads:

    95% of Foster Care workers will have

    caseloads of no more than 30 children and

    60% of Foster Care workers will have

    caseloads of no more than 25 children. See

    page 46 Ongoing Yes

    VI.E.3.b. Foster Care Worker Caseloads: 70%

    of Foster Care workers will have caseloads of

    no more than 22 children. See page 46 10/31/09 Yes

    VI.E.4.a. Adoption Caseloads: 60% of

    Adoption workers will have caseloads of no

    more than 25 children. See page 47 Ongoing Yes

    VI.E.4.b. Adoption Caseloads: 95% of

    Adoption workers will have caseloads of no

    more than 30 children. See page 47 Ongoing No

    VI.E.4.c. Adoption Caseloads: 70% of

    Adoption workers will have caseloads of nomore than 22 children. See page 47 10/31/09 No

    VI.E.5.a.(i) CPS Investigations Caseloads: 95%

    of CPS workers will have caseloads of no

    more than 16 open cases. See page 45 Ongoing No

    VI.E.5.a.(ii) CPS Investigations Caseloads:

    60% of CPS workers will have caseloads of no

    more than 14 open cases. See page 45 10/31/09 No

    VI.E.5.b.(i) CPS On-Going Services Caseloads:

    95% of CPS workers will have caseloads of no

    more than 30 families. See page 45 Ongoing No

    VI.E.5.b.(ii) CPS On-Going Services Caseloads:60% of CPS workers will have caseloads of no

    more than 25 families. See page 45 10/31/09 No

    VI.E.6.a. POS Monitoring Caseloads: 60% of

    POS monitoring workers will have a caseload

    of no more than 55 cases. See page 49 10/31/09 Yes

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    VI.7 Licensing Caseloads: 60% of Licensing

    Workers will have a caseload of no more

    than 36 cases. See page 48 10/31/09 Yes

    VI.E.9 Caseload Tracking and Reporting: DHSwill provide regular reporting, at least

    quarterly, on the percentage of supervisors

    and workers in each of the categories whose

    workloads meet the standards. Ongoing Yes

    VII.C Team Decision Making: A TDM shall be

    held to make or recommend critical case

    decisions; shall be led by a trained facilitator;

    and shall include the parent(s) from whom

    the child has been or may be removed, foster

    parent(s), child(ren) if of age to participate,

    family, friends, or other supports identified

    by the parent(s) and child(ren); other service

    providers as appropriate, and the caseworker

    with supervisory participation when

    necessary. For children placed with a private

    CPA, the private CPA caseworkers, and the

    private CPA supervisor when necessary, shall

    also be present. See page 107 3/31/10 Partially

    Yes, DHS implemented

    team decision making

    and trained facilitators;

    No, DHS did not meet

    their commitment to

    hire all of the full-time,

    non-caseload carrying

    facilitators in the 14

    largest counties.

    VII.F.1-7 Permanency Planning Goals (All): A

    child shall be assigned only one permanency

    goal at any time and this goal shall be a

    federally-recognized permanency goal.

    Where appropriate, a child shall also beassigned a concurrent goal in conformity

    with federal regulations and section VII.F.2 of

    this Agreement. See page 103 Ongoing Yes

    VII.F.2 Concurrent Planning: Strategic

    planning and preparation for possible

    adoptive placement of a child shall occur

    concurrently with the delivery of

    reunification services to the childs birth

    parents unless clearly inappropriate for

    documented case-specific reasons. See page

    105 Ongoing YesVII.F.3 Goal Change to Adoption: If a childs

    goal is changed to adoption, DHS and the

    assigned contract agency shall within 30 days

    of the goal change: a. Assign a worker with

    adoption expertise to the case; b. Determine

    whether the childs foster parents or Ongoing No

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    relatives are prepared to adopt the child and

    if so, take appropriate steps to secure their

    consent to adopt; c. If no adoptive resource

    has been identified, register the child onadoption exchanges; and d. Develop a child

    specific recruitment plan if no adoptive

    resource has been identified. See page 115

    VII.F.3 Barriers to Adoption or Guardianship:

    DHS in consultation with the Monitor shall

    develop a process that will identify barriers

    to adoption and guardianship in cases in

    which a permanent home has not been

    identified within six months of the childs

    permanency goal becoming adoption or

    guardianship. See page 115 Ongoing Partially

    Yes, DHS developed

    the process; No, DHS

    did not implement the

    process during Period

    Three.

    VII.F.4 TPR Petition: The process of freeing a

    child for adoption and seeking and securing

    an adoptive placement shall begin as soon as

    the childs permanency goal becomes

    adoption, but in no event later than as

    required by federal law. A TPR petition shall

    be filed within two weeks of the date on

    which the goal is changed to adoption. See

    page 115 Ongoing No

    State did not provide

    requested information.

    VII.F.8 Adoption Subsidies: Notification

    process. Upon identification of an adoptive

    family for a child legally freed for adoption,DHS shall within 14 days provide the putative

    adoptive family with an adoption subsidy

    application and explanatory material

    regarding the adoption subsidy program in

    Michigan and related federal Title IV-E

    regulations and DHS policies. DHS shall

    include a written record of the delivery of

    such materials in the childs file. See page

    116 Ongoing Partially

    Yes, DHS developed

    the process; No, DHS

    unable to trackimplementation.

    VII.F.9 Tracking Disrupted Pre-Adoptive

    Placements: DHS shall track and report onchildren whose pre-adoptive placements

    disrupt prior to finalization. See page 115 Ongoing Yes

    VII.G.4a & b PPS Staffing: DHS shall continue

    to employ and/or contract for sufficient

    Permanency Planning Specialists, as

    required, to pursue legal permanency for 10/1/09 No

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    backlog cohort cases. See page 120

    VII.G.4a & b PPS Staffing: DHS shall continue

    to assign the Permanency Planning

    Coordinator to manage, monitor and reporton the Backlog Project. 10/1/09 Yes

    VII.G.3c Permanency Backlog Cohort: DHS

    shall achieve legal permanency for at least

    50% of the children in the legally free backlog

    identified in Section VII.G.1. See page 118 9/30/09 No

    VII.G.3c Permanency Backlog Cohort: DHS

    shall achieve legal permanency for at least

    50% of the children in the reunification

    backlog identified in Section VII.G.1. See

    page 118 9/30/09 Yes

    VII.H.2 Worker-Parent Visits: For each child

    with a goal of reunification, the caseworker

    will have face-to-face contacts with the

    childs parent(s) at least two times for the

    first month in care and at least once every

    month thereafter. See page 110 10/31/09 No

    VII.H.3 Parent-Child Visits: Every child shall

    have at least two monthly visits with parents,

    barring the stated exceptions. See page 112 10/31/09 No

    VII.H.4 Sibling Visits: Siblings not placed

    together shall have at least monthly visits,

    barring stated exceptions. See page 110 10/31/09 No

    State did not provide

    requested information.

    VIII.A.1 Provision of Healthcare Services:DHS shall take all necessary and appropriate

    steps to ensure that each child entering

    foster care receives any needed emergency

    medical, dental and mental health care and a

    full medical examination within 30 days of

    the childs entry into care. See page 124 10/31/09 No

    VIII.A.2d Medicaid Card: Each child entering

    care will be assigned a Medicaid number and

    the foster parent or other placement

    provider will receive a Medicaid card, or an

    alternative verification of the childsMedicaid status and number, within 30 days

    of the childs entry into care. See page 124 Ongoing No

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    VIII.A.3 Mental Health Spending: DHS shall

    redirect at least $3 million to fund mental

    health services and will analyze services

    available in each county to ensure thatchildren in care have access to necessary

    services. If they do not, DHS will reallocate

    those funds accordingly as follows: a. By

    October 2009, in Wayne, Kent, Oakland,

    Genesee, and Macomb Counties; b. By

    October 2010, in Berrien, Calhoun, Ingham,

    Jackson, Kalamazoo, Muskegon, Saginaw, St.

    Clair, and Washtenaw Counties; and c. By

    October 2011, in all remaining counties. 10/24/08 Yes

    VIII.A.4.a Youth in Transition (YIT) Supports:

    DHS will ensure that children age 14 and

    older in foster care and youth transitioning

    from foster care to adulthood have access to

    the range of supportive services necessary to

    support their preparation for and successful

    transition to adulthood. See page 122 Ongoing No

    VIII.A.4.b(i) Michigan Works Referrals: DHS

    will refer all children age 14 and older in

    foster care and youth transitioning from

    foster care to adulthood to Michigan Works!

    Agencies for participation in youth programs

    and services administered under the

    Workforce Investment Act, 29 U.S.C. 2801 etseq., designed to assist youth in developing

    job skills and career opportunities, and will

    refer suitably qualified children for summer

    training, mentorship, and enrichment

    opportunities. See page 123 11/15/08 No

    VIII.A.4.b(ii) Placement to 20/Services to 21:

    DHS will develop and implement a policy and

    the necessary resources to extend all foster

    youths eligibility for foster care custody until

    age 20 and to make available independent

    living services through the age of 21. Seepage 122 11/15/08 No

    VIII.A.4.b(iii) Medicaid Enrollment for YIT:

    DHS will develop and implement a policy and

    process by which all children emancipating

    from the foster care system at age 18 or

    beyond are enrolled for Medicaid managed Ongoing No

    Significant

    improvement

    demonstrated in

    Period Three; currently

    79 percent of children

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    care coverage so that their coverage

    continues without interruption at the time of

    emancipation. See page 122

    enrolled.

    VIII.A.4.b(iv) Housing Referrals for YIT: DHSwill refer all children without an identified

    housing situation at the time of

    emancipation from the foster care system at

    age 18 or beyond to the Michigan State

    Housing Development Authority for rental

    assistance and services under the Homeless

    Youth Initiative. See page 123 Ongoing No

    VIII.A.4.b(v) Education Planners: By October

    2009, DHS shall hire 14 regional Education

    Planners who shall provide consultation and

    support to youth age 14 and older inaccessing educational services and in

    developing individualized education plans,

    including identifying all available financial aid

    resources. See page 124 10/31/09 No

    VIII.A.5.a Educational Screening: DHS shall

    ensure that each child is screened for general

    and educational needs within 30 days of

    his/her entry into care. See page 124 10/31/09 Partially

    Yes, developed a

    process. No, process

    not implemented.

    VIII.A.5.b School Registration and

    Attendance: DHS shall take reasonable steps

    to ensure that school-aged foster children

    are registered for and attending schoolwithin 5 days of initial placement or any

    placement change, including while placed in

    congregate care or emergency placement.

    No child shall be schooled pursuant to MCL

    Section 380.1561(3)(f). See page 124 10/31/09 Yes

    Flex Funds: DHS shall implement a system

    statewide that designates appropriate and

    knowledgeable administrative staff to be

    responsible for determining the specific

    funding source to be drawn upon for the

    provision of goods and services identified asneeded by the case manager/TDM team and

    for coding and processing the necessary

    paperwork. See page 35 10/31/09 No

    VIII.B.1a Foster Home Capacity: DHS shall

    ensure that each county has a sufficient

    number and adequate array of foster homes Ongoing No

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    capable of serving the needs of those

    children coming into care for whom foster

    home placement is appropriate. See page 89

    VIII.B.1b Foster Home Capacity: DHS shallensure that relatives of children in foster

    care and non-relatives with whom a child has

    a family-like connection are identified and

    considered as potential foster home

    placements for children; where a relative or

    non-relative with whom the child has a

    family-like connection is an appropriate

    foster home placement for a child, DHS shall

    ensure that appropriate steps are taken to

    license the relative or non-relative as a

    licensed foster home as set forth in VIII.B.7

    See page 93 Ongoing Partially

    Yes, as to utilization ofrelatives as a

    placement resource;

    No, as to ensuring

    timely licensure.

    VIII.B.2 Recruitment Plan for Special

    Populations: By December 15, 2008, DHS

    shall develop and provide to the monitor and

    plaintiffs a recruitment plan to increase the

    number of available placements for

    adolescents, sibling groups, and children with

    disabilities. The recruitment plan shall

    include, for each category of placements, the

    number of placements to be developed; the

    strategies to be followed in developing such

    placements; and specific timetables withinterim targets. Within 30 days of receiving

    the proposed plan, the monitor shall, in

    consultation with the parties, either approve

    the plan or, if the monitor determines that

    the plan is not appropriate, convene the

    parties for the purpose of revising the plan so

    that the plan can be approved within an

    additional 30 days. DHS shall implement the

    approved recruitment plan consistent with

    the timetable and interim targets set forth

    therein. See page 91 9/1/09 Partially

    Yes, for adolescents;

    No, for sibling groups

    and children with

    disabilities.

    VIII.B.3.b Treatment Home Expansion: DHS

    will have 100 treatment foster home beds

    available. See page 93 10/31/09 Yes

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    VIII.B.4 Foster Home Needs Analysis: As part

    of the Needs Assessment process, DHS will

    gather, analyze, and report relevant data and

    identify the extent to which its present arrayof available foster and adoptive homes is

    appropriate to the characteristics and needs

    of the foster care population. This review

    will focus on issues relating to both

    recruitment and retention of foster and

    adoptive homes. The assessments of foster

    and adoptive home capacity will be

    completed for the entire state. See page 90 10/31/09 Yes

    VIII.B.5 State Oversight of Foster Home

    Recruitment: A designated unit or person

    within the central office shall be responsible

    for monitoring the development and

    implementation of the foster and adoptive

    home recruitment and retention plans by

    county offices; providing or arranging for

    technical assistance to the county offices

    concerning recruitment and retention; and

    reporting to the Childrens Services Cabinet

    on progress and problems in achieving the

    goals set forth in the recruitment and

    retention plans. Ongoing Yes

    VIII.B.6 Determination of Care: In order to

    ensure that payments to foster parents aresufficient to meet the needs of the children

    in foster care, DHS shall ensure that the

    Determination of Care (DOC) process is

    applied consistently and appropriately across

    all counties and offices. See page 34 6/12/09 Yes

    VIII.B.6 Determination of Care: DHS shall

    identify, after consultation with the monitor

    and plaintiffs, a state office responsible for

    ensuring that Determinations of Care and

    decisions regarding payment of a specialized

    administrative rate to contract providers aremade uniformly across the state and in

    accordance with DHS policy. See page 34 6/12/09 Yes

    VIII.B.6 Determination of Care: DHS shall

    also establish procedures by which a foster

    parent or CPA may obtain review by a

    designated official in the central office of a 6/12/09 Yes

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    DOC or administrative rate (general or

    specialized) decision. See page 34

    VIII.B.7b Placement with Unlicensed Kin:

    When placing a child with a relative who hasnot been previously licensed as a foster

    parent, DHS shall: i. Prior to placement, visit

    the relatives home to determine that it is

    safe; ii. Within 72 hours following placement,

    check law enforcement and child abuse

    registry records for all adults residing in the

    home; and iii. Within 30 days, complete a

    home study determining whether the

    relative should, upon completion of training

    and submission of any other required

    documents, be licensed as a foster parent.See page 93 Ongoing Yes

    VIII.B.7b Placement with Unlicensed Kin:

    Other than pursuant to a waiver, no child

    shall be placed in an unlicensed foster home

    unless there is an order of the juvenile court

    that the child be so placed. See page 93 Ongoing No

    VIII.B.7c Foster Care Rates-Licensed Kin: All

    licensed relative foster care providers shall

    receive the same foster care maintenance

    rates paid by DHS to similarly-situated

    unrelated foster care providers, including the

    ability to qualify for enhanced DOC rates. Ongoing Yes

    VIII.B.7d Foster Care Rates-Permanent

    Wards: All permanent wards living with

    relative caregivers shall be provided foster

    care maintenance payments equal to the

    payments provided to licensed foster

    caregivers. Ongoing Yes

    VIII.B.7e Relative Licensing Waiver: If it is in

    a childs best interest to be placed with a

    relative who desires to forego licensing, the

    exceptional circumstances for waiving

    licensing must be documented in the childsrecord, and must be approved by the county

    child welfare director in the designated

    counties or the Childrens Services Field

    Manager for any other county. See page 93 Ongoing Yes

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    VIII.B.7j(ii) Licensing: DHS shall designate

    sufficient licensing staff to review all current

    unlicensed foster homes and to complete the

    licensing process for each family within 90days. See page 95 Ongoing No

    VIII.B.7k Relative Licensing - New: Beginning

    October 1, 2008, with regard to all children

    entering DHS foster care custody as of that

    date, relatives providing foster care for

    children in DHS foster care custody will be

    licensed unless exceptional circumstances

    have been documented and approved. See

    page 96 Ongoing No

    VIII.B.7o(i & ii) Relative Licensing: DHS shall

    continue to employ or contract for relative

    licensing staff as necessary and to maintain

    licensing teams, as required, to address all

    remaining cases within the relative caregiver

    backlog cohort; and continue to assign the

    relative licensing coordinator to oversee

    implementation of the backlog review and to

    monitor and report on progress. 10/1/09 Yes

    VIII.B.8. Child Placement Process-Statewide:

    DHS shall submit for review and approval by

    the monitor plans for implementation of

    adequate child placement processes in the

    remainder of the state, along with anymodifications to the CPN process in Wayne

    County. See page 79 9/30/09 No

    VIII.B.8.a Child Placement Process-Statewide:

    DHS shall fully implement an adequate

    placement process in Oakland, Genesee,

    Kent, and Macomb counties. See page 79 10/31/09 No

    VIII.B.9 Post Adoption Services: DHS shall

    develop and implement a full range of post-

    adoption services to assist all eligible special

    needs children adopted from foster care and

    their permanent families and shall maintainsufficient resources to deliver such post-

    adoption services to all children and families

    who qualify. See page 116 Ongoing Yes

    IX.D, E Needs Assessment: DHS shall develop

    services in accordance with the timeline

    established by the monitoring team in the Ongoing No

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    Needs Assessment recommendations. See

    page 38

    X.B.1 Limitations on Out of County

    Placements: DHS shall place all childrenwithin their own county or within a 75 mile

    radius of the home from which the child

    entered custody (whichever is greater)

    except as provided in the Agreement. See

    page 82

    7/7/09 No

    No, all children

    requiring an exceptionwere not reviewed. Of

    those remaining,

    insufficient

    information to

    evaluate whether all of

    those children were

    placed according to the

    terms of this provision.

    X.B.2 Limitations on Separation of Siblings:

    Siblings who enter placement at or near the

    same time shall be placed together, unless

    doing so is harmful to one or more siblings,

    one of the siblings has exceptional needs

    that can only be met in a specialized program

    or facility, or the size of the sibling group

    makes placement impractical despite diligent

    efforts to place the group together. See page

    83 Ongoing No

    DHS did not provide

    requested information

    to evaluate.

    X.B.3 Limitations on Number of Children in

    Foster Home: For children entering the

    foster care system, no child will be placed in

    a foster home if that placement will result in

    more than three foster children in that fosterhome, or a total of six children, including the

    foster familys natural and/or adopted

    children. No placement will result in more

    than three children under the age of three

    residing in a foster home. Exceptions to

    these limitations may be made in a childs

    best interest by the county Administrator of

    Childrens Services in a Designated County

    and in any other county by the Childrens

    Services Field Manager. See page 84 7/7/09 No

    DHS did not provide

    requested information

    to evaluate.

    X.B.4 Limitations on Use of Emergency orTemporary Facilities: Children shall not

    remain in emergency or temporary facilities,

    including shelter care, for more than 30 days

    or more than one time within a 12-month

    period, barring stated exceptions. See page

    87 10/31/09 No

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    X.B.5 Detention, Jail, Correctional Facility:

    No child in DHS foster care custody will be

    placed, by DHS or with knowledge of DHS, in

    a jail, correctional, or detention facility unlesssuch child is being placed pursuant to a

    delinquency charge. Within 90 days of the

    signing of this Agreement, DHS will notify the

    State Court Administrative Office and the

    Michigan State Police of this prohibition, and

    provide written instructions to immediately

    notify the local DHS office of any child in DHS

    foster care custody who has been placed in a

    jail, correctional, or detention facility. See

    page 84 Ongoing No

    X.B.6 Limitations on Placement of High Risk

    Youth: DHS shall not place any child

    determined by a DHS assessment to be at

    high risk for perpetrating violence or sexual

    assault in any foster care placement with

    foster children not so determined. See page

    85 Ongoing No

    X.B.7 Limitation on New Residential Care

    Placements: No child shall be placed in an

    RTC or any other group care setting with a

    capacity in excess of 8 children (campus

    wide) without express written approval by

    the designated county director or childrensservices field manager. The need for a

    residential placement shall be reassessed

    every 90 days. Children may not be placed in

    a residential placement for more than six

    months without express authorization. No

    child may be placed in a residential

    placement for more than 12 months without

    the express authorization of the Director of

    the CSA or a higher-ranking official. See page

    85 7/7/09 No

    XI.A.1 Prohibition on PsychotropicMedications: Psychotropic medication shall

    not be used as a method of discipline or

    control for any child. See page 70 Ongoing Yes

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    XI.A.2 Psychotropic Med Policies &

    Procedures Review: Within six months of the

    signing of this Agreement, DHS will

    undertake a review of the policies andprocedures surrounding the use of

    psychotropic medications. This evaluation

    will be designed in close collaboration with

    the monitor and any additional experts on

    the use of psychotropic medication for

    children it deems appropriate. See page 70 1/3/09 No

    XI.A.5 Psychotropic Medication

    Documentation: DHS shall establish and

    implement processes to ensure

    documentation of psychotropic medication

    approvals, documentation by contract

    agencies of all uses of psychotropic

    medication, and review of such

    documentation by appropriate DHS staff,

    including the Medical Director, on an

    ongoing basis. See page 70 1/15/09 No

    XI.B.1 Prohibition on Physical Discipline: DHS

    shall prohibit the use of Positive Peer

    Culture, peer-on-peer restraint, and any

    other forms of physical discipline in all foster

    care placements. All uses of physical

    restraint for children in any placements, and

    all uses of seclusion/isolation in group,residential, or institutional placements, shall

    be reported to the QA unit. Such reports

    shall be made available to the licensing unit

    and the Medical Director for appropriate

    action. See page 70 Ongoing No

    The reporting system

    was not in place at the

    close of Period Three.

    XI.B.2 Restraint & Seclusion Policies &

    Procedures Review: DHS shall undertake a

    review of the policies and procedures

    surrounding all forms and use of physical

    restraint and seclusion/isolation of children

    in foster care. This evaluation will bedesigned in close collaboration with the

    monitor and any additional experts on the

    use of physical restraint and

    seclusion/isolation of children it deems

    appropriate. See page 70 7/7/09 Yes

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    XII.B Performance Based Contracting: All

    DHS contracts with CCIs or private CPAs that

    provide placements and child welfare

    services to plaintiff class members shall beperformance-based contracts that require an

    annual review of the CPAs and CCIs

    performance. See page 37

    6/1/09for CPAs;

    7/31/09

    for CCIs Yes

    XII.B Performance Based Contracting: DHS

    shall incorporate all applicable performance

    outcome goals set forth in Section III and

    process requirements in the Agreement into

    the performance-based contracts; and

    develop a set of enforcement measures to be

    imposed in the event that a contract agency

    fails to comply with material terms or

    requirements of the performance-based

    contract. See page 37 10/31/09 Yes

    XII.C Maltreatment in Care & CPAs: DHS will

    give due consideration to any and all

    substantiated incidents of abuse, neglect,

    and/or corporal punishment occurring in the

    placements licensed and supervised by a

    contract agency at the time of processing its

    application for licensure renewal. See page

    77 Ongoing No

    XII.C Maltreatment in Care & CPAs: The

    failure of a contract agency to reportsuspected abuse or neglect of a child to DHS

    will result in an immediate investigation to

    determine the appropriate corrective action

    up to and including termination of the

    contract or placement of the provider on

    provisional licensing status, and a repeated

    failure within one year will result in

    termination of the contract. See page 76 Ongoing No

    XII.D CPA Data Reporting: DHS will ensure

    that all CCIs or private CPAs that provide

    placements and child welfare services toplaintiff class members report to DHS

    accurate data on at least a six-month basis in

    relation to the requirements of this

    Agreement. 3/31/09 Yes

    XII.F DHS Staffing Capacity for Contract

    Oversight: DHS shall maintain sufficient Ongoing Yes

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    Settlement Agreement Commitment

    Due

    Date Completed Comment

    resources to permit its staff to undertake

    timely and competent contract enforcement

    activities. See page 36

    XII.G POS Function Review: DHS will, incoordination with the monitor, review the

    effectiveness of the DHS POS monitoring

    function in providing case-level oversight of

    private CPAs. See page 34 Ongoing No

    XIII.A Data Reporting: DHS shall generate

    from an automated system accurate and

    timely data reports regarding each of the

    requirements and outcome measures set

    forth in this Agreement and regarding those

    other requirements of this Agreement for

    which automated reporting is reasonable and

    appropriate, as determined by the monitor in

    consultation with the parties. Extensions

    allowing additional time during which DHS

    may supply particular reports based upon

    manual counts may be granted by the

    monitor after consultation with plaintiffs.

    See page 51 10/31/09 No

    XIII.B Permanency Tracking: In consultation

    with the Monitor and in coordination with

    Childrens Services Administration, Field

    Operations Administration, private CPA

    representatives, and Local/Regional DHSoffice representatives, DHS will design a

    permanency tracking system and associated

    reports. The system will, at a minimum, be

    capable of reporting pertinent status

    information sorted by individual child, DHS

    worker/CPA, and county, for all children in

    foster care. See page 109 9/30/09 No

    XIII.C Federal Data Reporting: Both leading

    up to and subsequent to the full

    implementation of a SACWIS, DHS shall at all

    times satisfy all federal reportingrequirements and shall maintain data

    integrity and accuracy on a continuous basis.

    See page 51 Ongoing No

    XIV.A QA Program: DHS shall, in consultation

    with and subject to the approval of the

    monitor, develop and implement a statewide Ongoing Yes

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    Settlement Agreement Commitment

    Due

    Date Completed Comment

    QA program that will be directed by a QA

    unit established within the DHS central

    office. See page 62

    XIV.C QA Capacity: The QA unit shall beadequately staffed, and its staff shall receive

    specialized training to fulfill all unit

    responsibilities. See page 62 Ongoing Yes

    XIV.D Public Reporting: All reports provided

    by the QA unit shall become public record so

    long as any individually identifying

    information in relation to the temporary or

    permanent wards in DHS foster care custody

    is redacted from such report consistent with

    applicable state and federal confidentiality

    laws. See page 62 Ongoing Yes

    XIV.E Performance Reporting: The QA unit

    shall, within 60 days following the end of

    each reporting period, compile and provide,

    in consultation with the monitor, all

    pertinent data regarding statewide

    performance in relation to the requirements

    and outcome measures in the Agreement.

    See page 51 Ongoing No

    XIV.F.1.a Maltreatment-Single Allegation:

    DHS shall conduct reviews designed to assess

    and meet the needs of children who have

    been the subject of an allegation of abuse orneglect in a residential care setting or a

    licensed or unlicensed foster home between

    June 2007 and September 2008, and who

    remain in the facility or home in which the

    maltreatment is alleged to have occurred.

    See page 63 Ongoing Yes

    XIV.F.1.b Maltreatment-Multiple Allegations:

    DHS shall conduct reviews designed to assess

    and meet the needs of children who have

    been the subject of three or more reports

    alleging abuse or neglect in a foster home,the most recent of which was filed during or

    after July 2007, and who remain in the foster

    home in which maltreatment is alleged to

    have occurred. See page 63 Ongoing Yes

    XIV.F.1.c Multiple Placements: DHS shall

    conduct reviews designed to assess and meet Ongoing Yes

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    Settlement Agreement Commitment

    Due

    Date Completed Comment

    the needs of children who, at the time of

    review, have been in three or more

    placements, excluding return home, within

    the previous 12 months. See page 63XIV.F.1.d Long-term Residential Care: DHS

    shall conduct reviews designed to assess and

    meet the needs of children who, at the time

    of review, have been in residential care for

    one year or longer. See page 63 Ongoing Yes

    XIV.F.1.e Unrelated Unlicensed Caregivers:

    DHS shall conduct reviews designed to assess

    and meet the needs of children who, at the

    time of review, are in unrelated caregiver

    placements, defined as an unlicensed home

    in which the caregiver is not a relative of the

    child but has been approved as a placement

    resource because of prior ties to the child

    and/or the childs family. See page 63 Ongoing Yes

    XIV.F.2 Special Review Plan: DHS shall

    develop, subject to the approval of the

    monitor and in consultation with the

    plaintiffs, a plan setting forth: a. The dates

    and processes by which DHS shall have

    compiled an accurate list of children subject

    to review; b. The number and type of special

    reviews DHS proposes to undertake in the

    upcoming 90-day period, and the rationalefor these choices; and c. The data to be

    reported at the conclusion of the 90-day

    period. See page 63 Ongoing Yes

    XIV.F.3 Special Review Reporting: At the

    conclusion of the initial 90-day period, DHS

    will report to the monitor and plaintiffs the

    results of the reviews conducted during the

    period, and will develop and implement a

    corrective action plan, as appropriate, to

    address the findings. See page 63 Ongoing Partially

    DHS did not report

    every 90 days but did

    report at the end of six

    months.

    XIV.G Fatalities: DHS shall ensure that areview, conducted by qualified and

    competent individuals and independent of

    the county in which the fatality occurred, has

    been conducted, and the findings and

    recommendations of that review conveyed

    to the monitor and plaintiffs, of each child Ongoing Yes

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    Settlement Agreement Commitment

    Due

    Date Completed Comment

    who died while in the foster care custody of

    DHS, as follows: 1. For such children who

    died during the three-year period ending

    March 31, 2008, no later than November 15,2008; 2. For child fatalities occurring after

    March 31, 2008, within six months of the

    date of death. Findings and

    recommendations of these reviews will be

    incorporated into all relevant QA activities,

    program improvement, contract agency

    oversight, and other related policies and

    practices. See page 65

    XV. Implementation Plan: DHS will develop a

    detailed implementation plan, approved by

    plaintiffs and the monitor that will become

    part of this Agreement and fully enforceable.

    The implementation plan will set forth the

    steps, timetables, and persons responsible

    for DHS to achieve compliance with the

    terms of this Agreement. The parties will

    review this implementation plan on an

    annual basis to determine whether

    modifications are necessary to ensure that

    DHS achieves compliance in the manner and

    within the time periods contained in this

    Agreement. Ongoing Partially

    Plaintiffs counsel

    approved a portion of

    the Implementation

    Plan but did not

    approve certain

    sections due to a lack

    of specificity or

    inconsistency with the

    terms of the

    Agreement.

    XVI. Named Plaintiffs Updates: DHS willprovide Plaintiffs counsel with regular

    quarterly updates of the individual named

    plaintiffs case records until such time as the

    named plaintiffs are no longer in DHS foster

    care custody. Each quarter thereafter, the

    parties will meet and confer in good faith

    regarding the named plaintiffs case plans

    and placements and services. Ongoing Yes

    IV. MethodologyIn preparation for this report, the monitoring team conducted extensive verification activities

    to evaluate DHS progress implementing its commitments in the Agreement. These activities

    included meetings with DHS leadership, verification visits to DHS offices and private agencies

    throughout the state, and reviews of individual case records and other documentation. During

    field office visits, the monitoring team reviewed a random sample of childrens cases

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    investigated by the newly-created specialized investigative units; interviewed staff and

    supervisors; and talked to public and private managers about the pace, progress, and

    challenges of the reform. The monitoring team also completed extensive verification work at

    DHS central offices regarding relative home, foster home and institutional licensure and re-

    licensure processes; training; waiver processes; and investigations of institutional complaints.

    For Period Three, the monitoring team conducted verification activities in DHS operations for

    fourteen counties and five private agencies. To date, the monitoring team has visited the six

    largest urban counties at least twice; all of the nine next largest counties; and a random sample

    of the remaining medium and small counties. In all, the monitoring team has conducted

    verification work in offices serving more than 75 percent of the children in DHS custody.

    The monitoring team reviewed extensive aggregate and detail data produced by DHS. All of the

    data cited in this report was produced by DHS, unless otherwise noted. The monitoring team

    analyzed these data for internal consistency and cross-verified them against other data setsproduced by DHS to assess data quality. As detailed in the data section below and in the

    relevant areas of the report, the monitoring team surfaced significant data issues, which DHS

    must resolve in order to achieve compliance with the commitments in this Agreement.

    V. DemographicsA. Complaints, Investigations, and Substantiations of Abuse and Neglect

    During Period Three, DHS received 59,287 child protective services complaints. While

    complaints remain stable, the percentage of complaints triggering investigations continues toincrease. DHS reports that from FY2000 to FY2007 the percentage of reports requiring

    investigation ranged between 54 and 56 percent. However, in FY2008, that rate grew to 60

    percent, and in FY2009 to 61 percent. During Period Three, DHS referred 38,445, or 65 percent,

    to local offices for investigation. An increase to 65 percent in such a short period of time is

    significant. Forty-five of the 83 counties had an uptick in the number of investigations during

    Period Three, with nine offices experiencing increases of 25 percent or more. By county, the

    median percentage referred for investigation was 60 percent, with a low of 31 percent referred

    (Clare) to a high of 100 percent referred (Keweenaw). Of the 38,445 that DHS referred for

    investigation, DHS substantiated abuse or neglect in 10,431, or 27 percent of those cases. Bycounty, the median percentage substantiated was 26 percent, with a range of 9 percent

    (Leelanau) to 50 percent (Keweenaw). Variation in CPS practice at the county level remains

    wide. For full detail by county, see Appendix B.

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    B. Population of Children in CustodyAs noted in the Methodology section above, during verification work for Period Three the

    monitoring team identified a significant issue with the manner in which DHS had reported

    previously on the number of children in DHS custody. In short, DHS had improperly excluded a

    number of children who were in custody, and had improperly included a number of children

    who were not in custody. As a result, the monitoring team requested that DHS undertake

    extensive analysis subject to verification by the monitoring team to explain and rectify this

    significant discrepancy. DHS has done that work and offered an explanation.

    Specifically, for the last monitoring report DHS reported that there were 16,224 children in

    custody3

    as of September 30, 2009, the last day of monitoring Period Two. After the

    discrepancy was identified and DHS worked to rectify it, DHS now reports that there were in

    fact 17,461 children in custody as of September 30, 2009, a difference of 1,237 youth. The

    explanation for this significant discrepancy is described in more detail in the data section of thisreport.

    The data that DHS ultimately produced shows that there were 16,857 children in custody as of

    March 31, 2010. Comparing that to DHS recalculated number of children in custody as of

    September 30, 2009 (17,461), 16,857 represents a decrease of 3.5 percent (604 children) during

    the monitoring period. According to DHS, 4,000 children entered custody and 4,604 exited

    during the monitoring period. Because of the questions regarding DHS data reported for

    Periods One and Two, however, the monitoring team cannot assess with precision whether this

    suggests a trend.

    As of March 2010, of the 16,857 children in custody, the largest group 7,173 are children

    who are six or under. Michigan continues to have a large population of older youth in custody.

    Twenty-nine percent (4,949) are 12 to 17, and eight percent (1,277) are 18 and over, as detailed

    in the following chart:

    3The references in this report to children and youth placed in DHS supervision, custody or care refer to

    child welfare and do not include children and youth who are the responsibility of DHS through the

    juvenile justice system unless those children and youth also have an open child welfare case.

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    Figure 1

    For full detail by county, see Appendix C.

    With regard to gender, the population is split equally, 50 percent male and 50 percent female.

    With regard to race, the population of children in care is primarily split between African-

    American (42 percent) and White children (49 percent):4

    Figure 2

    4DHS has changed the race categories from the data reported for Periods One and Two, adding multi-racial.

    Asian, 23, 0%

    African

    American,

    7,013, 42%AmericanIndian/Alaskan

    Native, 172, 1%

    Native

    Hawaiian/

    Pacific Islander,

    13, 0%

    Unable to

    Determine, 121,

    1%

    White, 8,300,

    49%Multi-Racial,

    1,214, 7%

    Race of Children in Custody(March 2009)

    (n-16,857)

    Ages 0-6,

    7,173,

    42.5%Ages 7-11,

    3,458, 20.5%

    Ages 12-17,

    4,949, 29%

    Ages 18 and

    older, 1,277,

    8%

    Ages of Children in Custody

    (March 2010)(n=16,857)

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    In addition, six and one-half percent of children are identified with Hispanic ethnicity.

    As the chart below demonstrates, 85 percent of children in DHS custody live in family settings,

    including foster families (30 percent), with relatives (32 percent), with their own parents (16

    percent), and in homes that intend to adopt the child (7 percent).5

    Of children in custody, 891

    (5 percent) live in institutional settings, including residential treatment and other congregate

    care facilities. Another 1,229, or seven percent, reside in independent living placements, which

    serve youth on the cusp of aging-out of care. The remaining three percent reside in other

    settings, with unrelated caregivers, or are AWOL or unidentified.

    Figure 3

    *Includes in- and out-of-state

    **Includes out-of-state facilities (1), detention, jail, community justice & court treatment (86), legal

    guardians (42), mental health hospitals (11), and other placements (39)

    Of the children in care on March 31, 2010, 41 percent were in care for less than one year, while

    21 percent were in care for more than 3 years:

    5While all of these placement categories have been impacted by the DHS data issues referenced above, the

    number and percentage of children in adoptive placements was significantly impacted by DHS under reporting in

    prior periods.

    Adoptive Home,

    1,211, 7%

    Relatives*,

    5,298, 32%

    Foster Care

    Families*,

    4,956, 30%

    Own ParentHome*, 2,722,

    16%

    Institutions,incl. shelters,

    891, 5%

    IndependentLiving,

    1,229, 7%

    Unrelated

    Caregiver,

    116, 1%

    Other**,

    179, 1%

    AWOL, 214, 1%

    Unidentified,

    41, 0%

    Placement of Children in Custody(March 2010)

    (n=16,857)

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    Figure 4

    For full detail by county, please see Appendix D.

    VI. Building the Organizational Capacity to Support ReformA. Building a Childrens Services Organization and Structure

    DHS committed to a number of organizational, structural, and functional changes to better

    drive and manage reform. Those include modifications to DHS organizational structure,

    implementing a clear division between DHS child welfare and other responsibilities (referred toas bifurcation); cr


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