Date post: | 17-Jul-2015 |
Category: |
Healthcare |
Upload: | aparna-das |
View: | 375 times |
Download: | 2 times |
Photo by rileyroxx - Creative Commons Attribution License https://www.flickr.com/photos/41216460@N00
“10,000 Baby
Boomers a day
will turn 65 –
every single day
between now
and the year
2030.”
Paul Taylor –
Author, The Next
America
USER NEEDS
To improve my health and the
quality of my health care
To feel more independent and in
control of my health choices
To stay in better contact with my
family and informed by my
physician
To increase the convenience of
physician appointments
To remember doctor instructions
and prescription directions
Sleep Monitor
Activity Sensor
Temperature Sensor
Activity Sensor
Heart rate Monitor
RF Cell
Wireless Power Coil
To create a multi-platform experience that is connected, unobtrusive, real-time and intuitive with the aim to
improve healthcare and reduce medical costs.
CAREABLES - PRODUCT GOAL
• Solve user problems
• Build a platform-less product
• Design smart experience
Prototype Goal
• Merge home & hospital care
• Revolutionize wearables
• Harvest data, make it compelling
Strategy Focus
• Simplicity
• Connectivity
• Real-time dataFactors
Stay healthyFeel Independent
Stages Monitoring Hospital Experience Communication
Afternoon (Hospital)
Wakes up with an alarm Takes Medication Gets a Hospital Reminder Doctor uses Dashboard as Reference
Health Report Sent to FamilyChecks Vitals
Checks Vitals on Dashboard Exercises Checks in remotely at hospital Message sent to pharmacy Takes Medications Sets Alarm
Automatic Dial – in to family
Evening (Home)Time
Questions
• Alerts - Pills, meal times & exercises• Reminder - Doctors appointment• Monitoring - vitals, missed medication dosages & activity within the home• Emergency alert - Automatic 911 alert in the case of life threatening circumstances
• Alerts - Traffic & weather• Dashboard - Shows patient data• Tracking - Navigation within the hospital
• Pictures of family• Automatic medical updates sent to the family• Dashboard access for the family• Call my family with the results of my doctors visit• Socialize with Friends
Motivations
Activity
• Stay healthy• Feel Independent
• Knowledge of health status• Family aware of doctor visits/ reports
• Stay connected• Reassure my family
• How am I feeling today?• Do I need to exercise? How much?• How do I remember to take my pills?• How is my family?
• Can I have the process of going to a doctor less stressful? • How do I remember all this information my doctor gave me?• Can my family be here?
• Do I need to call every time?• What if I forget some vital information that the doctor gave me?• When should I sleep?• Do I need to take pills?
Janet’s Journey Map
Morning ( Home)
Content Type
Personalized Conversational
Inspirational/Informational
Simple Instructional Engaging
Greeting note
✓ ✓ ✓
OverallNavigation
✓ ✓ ✓ ✓
Pill/Exercise Reminders
✓ ✓ ✓
Social Content
✓ ✓ ✓
Nutritional Reminders
✓ ✓ ✓ ✓
Alerts ✓ ✓
TYPES OF CONTENT & VOICE MAPVOICE ATTRIBUTES
✓ = PRIMARY Attribute ✓ = SECONDARY Attribute
1. Its easy to use2. It gives you control of your health3. Stay in touch with those who care4. Personalize your hospital experience5. Get virtual consultation and health evaluation6. It will help you find a friend
1. Simple set up gives easy-to-use dashboard of health data2. You will never forget your pills, meals or a checkup3. Your sensors and dashboard do all the work4. We help you live a happier life5. Bridge the distance between you & people who care for you6. Send instant medical alert in case of emergency7. Your data is secure, only available to people you share
1. Send at-a-glance overview to caregiver/clinical team2. Be in-charge of your preventive care3. Reduce long-term healthcare cost4. Learn more about how you can improve your health habits5. Share health tips with your community
HOSPITAL
FAMILYHOME
PRIMARY
PRIORITY OF MESSAGES
SECONDARY
TERTIARY
MONITOR(Vitals)
CONSEQUENCE(Health)
ACTION(Informed Decisions)
FEEDBACK LOOP
CONTENT
SUPPORTING
THE LOOP
REMINDER
ALERT
CONNECT
CONNECT
INFORM(Dashboard)