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Running head: IT PROJECT MANAGEMENT 1
Issuance of Driving License via Kiosk
Nidhi Sharma
Stratford University
MAY 2016- JULY 2016
Running head: IT PROJECT MANAGEMENT 2
Business Case on “Issuing of Duplicate Driving License
from Kiosk Machines”
Date 06/09/2016
Project Name: Issuing of Duplicate Driving License from Kiosk Machines
1.0 Introduction/ Background
To Extend the services of DMV, NC (department of motor vehicle. North Carolina by
providing facility to its users in which residents of North Carolina can get
instant/automated duplicate driving license by Kiosk machines by giving fingerprint as
biometrics for personal identification and authentication. Similar to ATM machines
where we can withdraw money by keying unique secure pin.
2.0 Business Objective
The business objective is to close the promise made by Governor of NC
state to its state residents to provide them with this feasibility.
.
Convenience factor will be enhanced in life of people in dealing with DMV
resulting in improve customer service
Leverage infrastructure to create opportunities for growth
Improve efficiency of existing space (DMV offices) and use of employees.
Monetary benefits for Department of Transportation: By adding this feature
in DMV, state government will earn monetary benefits as it save the wages
which is required to spend on the additional employees to get this portion of
work done (issuing duplicate license) and to maintain infrastructure too. As
in long run the successful closure of this project will make way to add more
features to Kiosk machines like registration and thus reducing manpower
and infrastructure maintenance (DMV offices)
3.0 Current Situation and Problem/Opportunity Statement
Running head: IT PROJECT MANAGEMENT 3
Current situation :
As on today duplicate licenses are issued only in specific DMV offices through
DMV employees who are trained and specialized in issuing the same. At the
end of applicant he/she should visit DMV office during weekday in the
stipulated working hours of DMV office if they need the same.
Problem statement
The whole functionality is time consuming and incurred cost for both
Department of Transportation and Citizens. As DMV offices are operational on
working days in fixed period of time due to which applicant/user has to take
work off and travel to DMV office for the service thus engaging time and cost
and at same time the issuing of duplicate driving license which can be
automated by machine is done by DMV employees again involving cost at the
end of State government to maintain the infrastructure and increased number
of employees (pay them salary)
for the task in addition their time can be utilized for other services and thus on
whole less no of employees to be maintained by each DMV resulting in
Monetary gains
Critical Assumption and Constraints
Required capital availability to spend on development and purchase of
software and install kiosk machines
Availability of secure environment for Installation and upkeep of Kiosk
machines.
Required infrastructure is available to develop and maintain software.
Products and services necessary to deploy kiosks are available i.e.
remote,multi-channel renewals
Though there is a constraints of finding resource like:
Skilled manpower to develop and implement solution
.
4.0 Analysis of Options and Recommendation
Analysis of Options
Installation of kiosk for the facility of requesting duplicate driving
license via Kiosk machine similar to what exists in Nevada state but the
applicant get it by mail in 7-10 working days but it will involve extra
load to send mail and to work on system for same at employee end that
will not serve the purpose
Continue with the same working process of DMV and to speed up the
services number of employees can be employed more
Installation of kiosk machine to issue instantly duplicate driving license
when user will give finger print
Running head: IT PROJECT MANAGEMENT 4
Recommendation
The last feature is recommended which will give following benefits to the
user and government organization Applicant don’t need to take work off or
travel to DMV and stand in que instead of that he/she at their convenience
will get it from Kiosk which will work (24*7). Monetary gains for
Department of Transportation by saving money spend on employees salary,
training to deliver the services and catering the needs without infrastructure
expansion
This will be first step in turning working of manpower to the machine the
completion of this feature will pave way to the other features installation
like
o Renewal of registration
o Reinstatement of license
o Payment of vehicle taxes.
The state government can reap benefits in terms of work efficiency and
profit gains though some risks which can be covered and worked with the
secure measures adopted once.
5.0 Preliminary Project Requirements
Preliminary Project Requirements
Install Kiosk machines in secure environment
Develop software to get the information from existing system
Develop software to collect biographic information
Develop software to crosscheck biographic information
Develop and install the software to collect debit/credit card information
Install card reader machine and connect to system.
Install secure cameras and finger print scanners.
7.0 Budget Estimate and Financial Analysis
The estimate of costs for the entire project is $1,500,000 which comprises the
cost of following:
Initial project cost ITS services: $500,000
Initial project cost hardware and infrastructure :$500,000
Initial project cost skilled personnel and vendors: $500,000
Projected benefits are estimated from the completion of project which are based on
installation of Kiosk thus reducing the time consumed for providing the services and
better utilization of employees time (the minimum wages for DMV employee and
citizen is $15, issuance of duplicate driving license take 45 min while kiosk will do
Running head: IT PROJECT MANAGEMENT 5
in 15 min thus saving i.e. $7 saved ) .All over state there are 100 DMV office and
each office issue 10 duplicates DL per day on average thus saving of $7000 .So 20
working days will result in saving of $140,000 Per month state wide . Accumulating in
a year $1,680,000.
8.0 Schedule Estimate
The time frame to collect biometrics, installation of Kiosk machines and to work on the
other project requirements will be within span of two years. If the project starts in the
October 2016 it will close by under two fiscal years as by October 2018.
9.0 Potential Risks
Potential risk in installation of Kiosk to deliver instant duplicate driving license
is Personal data vulnerability
Credit card/ debit card information vulnerability of applicant.
Logical security vulnerability.
Additional surveillance cameras, electronic locks and other physical controls
(biometrics features) need to be added to secure the data.
10.0 Exhibits
Exhibit A: Financial Analysis
Total project estimated cost cost $1,500,000
Initial project cost ITS
services
cost $50,000
Initial project cost hardware
and infrastructure
cost $50,000
Initial project cost skilled
personnel and vendors
cost $50,000
Reduction in wages spent on
DMV employees state wide
Saving $1,680,000
Net Benefits in third year Benefits $180,000
Return of investment Returns 12%
Benefits are estimated on 100 DMV offices across state (NC)
$7 saved on issuing of per duplicate DL
10 duplicates DL per day on average issued in each DMV, result in saving of
$7000 state wide
20 working days result in $140,000 Per month state wide.
Accumulating in a year $1,680,000.
No benefits are included for saving on Infrastructure, DMV offices maintenance.
Running head: IT PROJECT MANAGEMENT 6
Scope Statement (Version xx)
Project Title: Issuing of driving license via Kiosk machines
Date: 06/21/2016 Prepared by: Nidhi Sharma (Project Manager)
Project Justification: o As on today duplicate licenses are issued only in specific DMV offices
through DMV employees who are trained and specialized in issuing the
same. At the end of applicant he/she should visit DMV office during
weekday in the stipulated working hours of DMV office if they need the
same.
o The whole functionality is time consuming and incurred cost for both
Department of Transportation and Citizens. As DMV offices are
operational on working days in fixed period of time due to which
applicant/user has to take work off and travel to DMV office for the
service thus engaging time and cost and at same time the issuing of
duplicate driving license which can be automated by machine is done by
DMV employees again involving cost at the end of State government to
maintain the infrastructure and increased number of employees (pay
them salary) for the task.
o Platform to close the promise made by Governor of NC state to its state
residents to provide them with this feasibility.
o Convenience factor will be enhanced in life of people in dealing with
DMV resulting in improve customer service.
o Leverage infrastructure to create opportunities for growth.
o Improve efficiency of existing space (DMV offices) and use of
employees. Monetary benefits for Department of Transportation: By
adding this feature in DMV, state government will earn monetary
benefits as it save the wages which is required to spend on the
additional employees to get this portion of work done (issuing duplicate
license) and to maintain infrastructure too. As in long run the successful
closure of this project will make way to add more features to Kiosk
machines like registration and thus reducing manpower and
infrastructure maintenance (DMV offices)
Product Characteristics and Requirements: 1. The project will result in issuance of duplicate, automated and
instant driving license via Kiosk Machines installed in public places,
malls across North Carolina State by just giving finger scan.
2. The project will result in paving way to other features availability
o Renewal of registration
o Reinstatement of license
o Payment of vehicle taxes.
Running head: IT PROJECT MANAGEMENT 7
The Installation of Kiosk machines must be in well protected and they need to
be secured by additional surveillance cameras, electronic locks.
Physical controls (biometrics features) need to be added to secure the applicant
data as installation of finger print scanners.
Biographic information need to be collected.
Software installation to cross check the biographic information.
For securing banking information installation of card reader machine and
connect to the system.
Product User Acceptance Criteria: The installation of Kiosk machines will be tagged
successful if they give continuous service (24*7) issuing duplicates in secure
environment under two year time frame.
Summary of Project Deliverables
Project management-related deliverables: Business case, charter, team contract,
scope statement, WBS etc.
Product-related deliverables: research reports, design documents, software code,
hardware, etc.
1. Pilot deployment of kiosk machines.
2. Partnership/Contract documents between Kiosk Machine providers and DMV.
3. Service related agreement between Biographic scanner software and DMV
4. Software deployment to collect biographic information and system connectivity
5. Security processes to secure the Kiosk machines and their non-fraudulent usage
6. Materials, How-to documents and Information catalogues about maintaining
the machines. Specific documents for different actors involved in the project.
For example: DMV customers, DMV employees, IT Department (support
software issues and Hardware network issues).
7. Defined Processes in event of disaster recovery and backing up data
8. Personnel trained on the new system and support its implementation and
seamless usage by public.
Out of Scope:
1. Issuance of License for first time.
2. Transfer of license from out of state
3. Name change, photograph updates etc would not be done via the kiosk machine
4. Cash payments and check payments to the kiosk machine are not supported
Everything not specifically documented as in scope is explicitly out of scope. In
particular the following is out of scope for this project:
Running head: IT PROJECT MANAGEMENT 8
Project Charter
06/17/2016 Project Title: Issuing of Duplicate Driving License from Kiosk Machines
Project Start Date: October ,2016 Projected Finish Date: October,2018
Budget Information:
The budget estimates for the entire project is $1,500,000 which
comprises the cost of following:
Initial project cost ITS services: $500,000
Initial project cost hardware and infrastructure :$500,000
Initial project cost skilled personnel and vendors: $500,000
Project Manager: Name, phone, e-mail
Nidhi Sharma ,8048969430, [email protected]
Project Objectives:
Enhancement and extension of DMV (department of motor vehicle), North
Carolina services to issue instant/automated duplicate driving license by Kiosk
machines to the applicant via scanning their fingerprint as biometrics for
personal identification and authentication.
The project will deliver state residents convenience, time flexibility and reduce
customer wait time and service time at DMV branch offices.
The project will deliver the promise made by Governor of North Carolina to its
residents.
Project will result in monetary gains for Department of Transportation: By
adding this feature in DMV, state government will earn monetary benefits as it
save the wages which is required to spend on the additional employees to get
this portion of work done (issuing duplicate license) and to maintain
infrastructure too.
Leverage of DMV infrastructure and to create opportunity for growth.
The successful completion of project will make way to add more features to
Kiosk machines that will reduce manpower and infrastructure maintenance
(DMV offices) For example:
Vehicle Registration
Paying taxes.
Success Criteria:
Running head: IT PROJECT MANAGEMENT 9
The success of project is based on providing 24*7 DMV services (issuing of driving
license) via Kiosk machines in secure environment and reducing workload of DMV
employees in issuing duplicates. It should be completed on time, be run professionally
and meet all requirements. The project sponsor will signs off the project completion
form at the end of project and give the project at least 7 out of 10 overall rating.
Approach:
Determine the optimal number of kiosk machine across the state and where to
deploy them.
Develop and implementation of software for issuance of driving license via
Kiosk machines 24*7 (time flexibility for users).
Products and services necessary to deploy kiosks are used appropriately i.e.
remote,multi-channel renewal
Develop software to collect biographic information required for assessing
Kiosk machines like finger prints.
Communication plan to make people aware to provide their Bio graphics.
Adoption of practice and standard to be operated in DMV state wide to collect
bio graphics when applicant comes to DMV
Secure measures to implement to crosscheck personal identification i.e. Bio
graphic information.
Develop and install the software to collect debit/credit card information
Effective installation of card reader machine and connect to system.
Security controls to be adopted and maintained by installation of additional
surveillance cameras, electronic locks and finger scanners.
Assigning vendor(Morpho Trust) for Kiosk installation
Take advantages of employee off load with the above project and use them
effectively for other work.
Roles and Responsibilities
Name and Signature Role Position Contact Information
Patreck Thomas Project
Champion
VP ( HR) [email protected]
Telly Thomas Project
Sponsor
Commissioner
(Division of
motor vehicle)
tthomas @ncdot.gov
Nidhi Sharma Project Manager Project Manager [email protected]
Nihaal Thomas Project Advisory Director(IT) nthomas @ncdot.gov
Andy Joseph Steering
Committee
Member
Manager
(Procurement)
Arun George
Team Member Manager( Quality
Assurance)
Running head: IT PROJECT MANAGEMENT 10
Mahima Mudgal Team Member System Analyst [email protected]
Garima Sharma Team Member Architect [email protected]
Comments: (Handwritten or typed comments from above stakeholders, if applicable)
“The concern related to the security of personal information and bank information of
users using Kiosk for issuance of Duplicate driving license , the appropriate measures
to be deployed for same”.Telly
STAKEHOLDER REGISTER
[Issuing of Duplicate Driving License from Kiosk Machines] Stakeholder Analysis
Project
Manager
Nidhi
Shravan
For each of the questions below answer the question: “Who…?”
Question All stakeholders that apply. Use
people’s names whenever possible.
1. Approves funding for this project? Telly Thomas ( Project Sponsor)
2. Approves functional requirements? Nihaal Thomas (Project Advisory)
Telly Thomas ( Project Sponsor)
Nidhi, Shravan (Project Manager)
3. Approves technical requirements? Nihaal Thomas (Project Advisory)
Nidhi, Shravan (Project Manager)
4. Approves design decisions? Nihaal Thomas (Project Advisory)
Garima Sharma (Project Architect)
5. Approves changes to requirements? Nihaal Thomas (Project Advisory)
6. Approves changes affecting schedule? Telly Thomas ( Project Sponsor)
7. Approves changes affecting cost? Nihaal Thomas (Project Advisory)
Running head: IT PROJECT MANAGEMENT 11
Telly Thomas ( Project Sponsor)
8. Will use the product or service produced
by the project?
Residents of state (North Carolina)
9. Set the organizational goals that drive
the necessity of this project?
Telly Thomas ( Project Sponsor)
10. Will assign people to the project team
and determine the hours per day they
work on the project?
Nidhi, Shravan (Project Manager)
11. Approves contracts for suppliers? Project Advisory
12. Is the manager or executive sponsoring
this project (will use their authority on
behalf of the project team to overcome
organizational obstacles)?
Executive
13. Will manage the project (provide
leadership to assure tasks are assigned
and completed on time, cost and
schedule are monitored, issues are
identified and resolved)?
Nidhi, Shravan (Project Manager)
14. Represents organization policies
governing this project?
Nidhi, Shravan (Project Manager)
15. Represents regulations or laws affecting
this project? Telly Thomas ( Project Sponsor)
Patrick Thomas (project champion)
16. Will have their work disrupted by this
project?
none
17. Will have to change their systems or
processes because of this project?
Department of Motor vehicles (North
Carolina)
18. Will benefit from this project? (If this is
a large group, who will represent this
group?)
Citizens of North Carolina state and
Department of Motor Vehicle(North
Carolina)
19. Will perform the work on this project?
(This includes all vendors and
subcontractors as well as employees)
Patrick Thomas (project champion)
Telly Thomas ( Project Sponsor)
Nihaal Thomas (Project Advisory)
Garima Sharma (Project Architect)
Running head: IT PROJECT MANAGEMENT 12
Nidhi, Shravan (Project Manager)
Mahima mudgal ( System Analyst)
Arun joseph ( Quality)
Anady joseph ( Procurement)
20. Will participate in phase gate decisions
to approve moving the project to the
next phase?
Nihaal Thomas (Project Advisory)
Telly Thomas ( Project Sponsor)
For each significant stakeholder, answer the following questions:
Name: Telly Thomas Title: Project Sponsor ,Commissioner
(Division of motor vehicle)
1. What is their contribution to the project? He is responsible for project budget
and take care of overall quality of
methods adopted and the resultant
project product. To approve required
polices for the project.
2. To whom do they report? Governor of North Carolina
3. What authority do they have over the
project?
He is authorized to formulate polices
for the project , take decisions on
approving the funds
4. What is their goal for the project (what
is their stake in the project) and how
does it relate to their organization’s goal
or other personal goals? (What makes
this a ‘win’ for them?)
The goal in the project is to keep
project under control .Approve key
deliverables for the project. Resolves
major issues and conflicts in the
project. Their goal relates to
organizational goal by approving
required expertise and experience for
the project to get completed
successfully.
Running head: IT PROJECT MANAGEMENT 13
5. Do they present a specific threat or
opportunity?
He present an opportunity as with
their expertise and experience to deal
with higher government authorities ,
get budget, counter project obstacles
and work toward project goals. His
vision will help project to achieve its
objectives and be strong foundation for
series of future project and last its
impact .
6. What perception do you want them to
have about the project?
He should have perspective to promote
multiple functionality that to be tapped
from Kiosk Machines just not limiting
to issue of duplicate license. In
reference to modernization of DMV
system and easiness, simple , no time
consuming DMV process for
residents.
Name: Nihaal Thomas Title: Project Advisory (IT Director)
1. What is their contribution to the project? His contribution in project is
To lead and work closely on
existing system for
modification and improving
existing processes.
Schedule technical assignments.
Oversee technical projects in
alignment with project
requirement.
Directing the effective delivery
of development, networks.
Work and deliver on disaster
recovery system and processes.
Prepare financial budgets and
presents proposal for capital
projects to Sponsor. Get
required funding approvals.
2. To whom do they report? Project sponsor
3. What authority do they have over the
project?
They are authorized to decide what
modifications required in existing
processes and proposed budgeting need
for the same.
Running head: IT PROJECT MANAGEMENT 14
4. What is their goal for the project (what
is their stake in the project) and how
does it relate to their organization’s goal
or other personal goals? (What makes
this a ‘win’ for them?)
Their goal is to provide technical
solution to challenges coming in the
project. Identify and provide resource
to IT projects. Develop service level
agreements. Develop and implement
the policies and goals for the IT
department.
His goal coordinated with
organizational goal as his effective
functionality and his fine expertise help
in rightful assessment on technical
requirements and getting funding from
sponsor through his effective
communication skill will help project
to reach its objective and thus adding to
organizational goal.
5. Do they present a specific threat or
opportunity?
He has knowledge and expertise in
domain, experience\ of implementing
modification in system and processes.
With his experience he make
researches and further recommend new
products, processes.
6. What perception do you want them to
have about the project?
He should have project objective
clarity to make DMV operations to be
shifted from people mode to machine
mode and at the same time taking care
of risk, disaster recovery and security
of system.
Name: Garima Sharma Title :Architect
1. What is their contribution to the project? Her contribution in project to
Ensure a quality system design
which provides good system
performance, an effective
human-machine (Kiosk)
interface, and optimal
operational cost, and flexibility,
space for future additions,
extensions in the system.
Assessing budgetary needs,
which may include estimating
upgrade costs or switching
Internet services.
Running head: IT PROJECT MANAGEMENT 15
Conducting computer support
personnel evaluations.
Coordinating future direction
on technical issues.
Collaborates with multiple
teams in projects to establish
appropriate data access
management. (data access)
Ensures adequate security
solutions are in place
throughout all systems in
Project.
2. To whom do they report? Project Manager
3. What authority do they have over the
project?
She is authorized to give suggestions in
reference to modifications in existing
networks, design, hardware and
software.
4. What is their goal for the project (what
is their stake in the project) and how
does it relate to their organization’s goal
or other personal goals? (What makes
this a ‘win’ for them?)
Her goal in the project to
Plans information architecture by
studying the concept, strategy, and
target audience and by envisioning
architectural scheme, information
structure and features, functionality,
and user-interface design.
Her goal is related to organizational
goal as she modifies the designs and
architectures by reviewing end-users
thus helping organization to reach its
goal where the convenience for
residents and offloading of work on
part of DMV employees will be
achieved.
5. Do they present a specific threat or
opportunity?
She present an opportunity as by their
skill and expertise she oversees the
implementation of a technical
architecture based on project
requirements and IT strategies, as well
as to rectify gaps, modify and pain
points within the current state
6. What perception do you want them to
have about the project?
She must reviews the existing
principles, policies and define solutions
Running head: IT PROJECT MANAGEMENT 16
for that guide technology decisions for
future as well. She should look
precisely and facilitates the evaluation
and selection of hardware and software
technology and product standards, as
well as the design of standard
configurations required for project.
Name: Patrick Thomas Title: Project Champion. VP ( HR)
1. What is their contribution to the
project?
Their contribution is to
Develop staffing strategies and
implement plan and programs
To identify skill within and
corporate position for
responsibility.
Ensure best practice
To identify external resources
foe project.
To arrange additional resources
in situation of modification in
project scope.
2. To whom do they report? Project sponsor
3. What authority do they have over the
project?
He is authorized to take decisions on
resources their allocation , selection
from external source, reshuffling
within the organization
4. What is their goal for the project (what
is their stake in the project) and how
does it relate to their organization’s goal
or other personal goals? (What makes
this a ‘win’ for them?)
Their goal is to maintain continuity in
project assignments by providing
adequate resources and maintain
existing work force by formulating the
policy, rules and regulations for
employee and organization benefits.
They contribute to the organizational
goal by providing skilled human
resources via external sources or
reshuffling within the organization and
further by ensuring best practices are
deployed by the team while executing a
project will help the project to achieve
its set goal within its schedule. .
Running head: IT PROJECT MANAGEMENT 17
5. Do they present a specific threat or
opportunity?
He present an opportunity as he is
qualified to critically analyzed and
ensure best practice and strategically
plan human resource strategies in
support of project goals.
6. What perception do you want them to
have about the project?
The perception of clarity in terms of
project goals, needs and schedule.
COMMUNICATION PLAN
Communication Plan Project Manager: Nidhi Sharma
Sravan Kanagala
This communication plan describes our strategy for keeping the project’s stakeholders
sufficiently informed to avoid any disappointment regarding cost, schedule, or quality
goals.
Stakeholder Information needs Frequency Medium Response
Project
Champion
and Sponsor
Project
schedules,
resource
requests,
resource training,
tools required,
schedule of tools
delivery,
Hardware
requirements,
Installations and
Approvals
required.
Monthly Meeting and
Documented
minutes of
meeting
Agreement upon
schedules and
approvals to hire
resources
Approval for
hardware and
software
purchases. In a
timeframe of 1
week
Project
steering
committee
Funding matters
for projects
requirements
related to
resource, training
and time frame
for delivery of
project.
Additional
support
Weekly
Meeting and
Documented
minutes of
meeting
Work on funding
issues, resource
allocation,
ensures project
deliverables on
time. Resolve
issues Time
frame as
required to meet
the project
schedules.
Running head: IT PROJECT MANAGEMENT 18
requirement for
project
Project risk,
political and
operational
issues, Policy
reviewing.
Project
advisory (IT)
Address team
conflict issues.
Working on insight
generation process.
Qualities issues.
Implementation
issues , project
requirement
changes and their
approval ,project
schedule matters,
Data centralization
.Security, Firewall
requirements,
Proposed actions
Weekly
Meeting and
Documented
minutes of
meeting
Work on
qualities,
implementation
Cross functional
team conflict
resolution issues.
Working on
team to adhere
with project
scope. Time
frame depending
upon the
requirement
though provision
to finish within
project schedule.
Project team
Analyst
Architect
QA
Reviewing
progress of
responsible task ,
Implementation
issues, testing
issues, data issues ,
security issues,
Quality issues ,
Business issues
and technical
issues.
Weekly
Project team
meetings and
Documented
minutes of
meeting
Work on action
items, task
assignment, Fix
testing issues.
Business
solutions and
technical
feasibility Time
frame as
required to meet
the project
schedules.
Vendor
(Morpho
trust)
Reviewing Product
deliverables ,
product defects,
Progress referring
installation of
Kiosk machines
Monthly
Meeting and
Documented
minutes of
meeting
Fixation of
product defects.
Deliverables
Within
predefined time
line of project
schedules.
Running head: IT PROJECT MANAGEMENT 19
RISK REGISTER
Updated: 7/18/2016
Version: 1.0
Ref Type Risk Consequences of Failure to
Mitigate
Impact
(H,M,L)
Probability
(H,M,L)
Risk Level (1-9)
1-High 9-Low
Date
Identified
Mitigation
Owner
Target
Date
Status Status/Mitigation Action Items
1 Scope,
Schedule, Cost
Resourcees doesn't meet the skill level
required for the project.
Project will be delayed, possible
chances of failureH M 3
Sravan
Kanagala
Train the resources or recruite better skilled
resources.
2 Schedule Hardware vendors do not supply hardware for
testing and deployment on time.
Project will be delayed.
H M 3
Sravan
Kanagala
Communicate with client about the delays.
Communicate with vendor to come up with best
solution. Reschedule project accordingly.
3 Cost Hardware cost increases Cost of project will increaseM H 2
Sravan
Kanagala
Adjust cost estimates accordingly. Communicate with
client about new cost estimates
4 Scope, Schedule Important resources cannot provide servies for
sometime or leaves the team
Possible project delays.
M M 4
Sravan
Kanagala
Always maintain backups for key resources, When
resource becomes incapable, consider the project
status and if required find a replacement.
5 Schedule, cost Funds release delayed. Possible project delays.
M L 8
Sravan
Kanagala
Communicate with clients about funds release.
Rearrange the scope item priorities to not to
undertake high cost items until funding is released,
unless there is a high impact on schedules
6 Scope,
Schedule, Cost
Changes to government policies or plans Project could be cancelled/delayed.
H L 7
Sravan
Kanagala
Unless the project is cancelled, undertake low
priority, low cost tasks to keep up the project pace,
until a 'GO' from the respective departments is
received.
7 Scope,
Schedule, Cost
Elections and change of power in the
respective government offices.
Project could be cancelled/delayed.
H L 7
Sravan
Kanagala
Unless the project is cancelled, undertake low
priority, low cost tasks to keep up the project pace,
until a 'GO' from the respective departments is
received.
8 Scope, Schedule Project teams do not deliver on time project is delayedL H 5
Sravan
Kanagala
identify the reasons for delay. Try to reduce the delays
and respective impact on the project.
9 Scope,
Schedule, Cost
Testing is not efficient project is delayedH M 3
Sravan
Kanagala
Train the resources or recruite better skilled
resources.
10 Scope,
Schedule, Cost
Hardware is delivered before the expected date. Fails to take the advantage of
opportunity. Chance for earlier
delivery is reduced.H L 7
Sravan
Kanagala
Hardware software integration can be tested earlier
than expected dates (if software is also in better
development state), installation of hardware can be
started. Client will be happy with progress.
11 Scchedule, Cost Reaserch about targlet locations is incomplete. Delivery delays because of lack of
information and infrastructure at the
installation site.L L 9
Sravan
Kanagala
Inform clients about delays. Take necessary actions
to provide the required infrastructure. Make the
estimates about cost and schedule, and risk analysis
and act accordingly
12 Scchedule, Cost Hardware/Software doesn't perform as
expected.
Possible delays in project delivery
H H 1
Sravan
Kanagala
Identify strategy to minimize this risk before project
execution starts, create proper test plans and test the
complete system thoroughly in different staged
environments to minimize performance risks.
13 Scope,
Schedule, Cost
Found better and low cost supplier products. Fails to take the advantage of
opportunity. Chance for earlier
delivery and cost savings is
reduced.
M L 8
Sravan
Kanagala
Make estimates about the new costs and cost
savings. Identify what the new product does/doesn't
support. Make estimates to scope and schedules
accordingly.
14 Scope, Schedule Insufficient data to test/implement the system. Possible delays in project delivery,
and performance impact
M H 2
Sravan
Kanagala
Try to mock the required data. Keep a list of known
issues and known mocked tests. Real time
scenarios could fail, hence be ready with required
information for debugging and resolving real time
issues.
15 Scope, Schedule User acceptance tests fail Probable project cancellation
H L 7
Sravan
Kanagala
Identify the reasons for the issue (failure of
acceptance tests), if problem with client tests scripts,
get those fixed accordingly, otherwise get the product
thoroughly tested before next phase of acceptance
tests/implementation.
H L 7
Project Name: Duplicate Driving License Kiosks
Project Manager: Nidhi Sharma