Project introduction. Brochure1

7/28/2019 Project introduction. Brochure1

1/215

INTEGRATED UNIVERSITY MANAGEMENT SYSTEM:

EU EXPERIENCE ON NIS COUNTRIES GROUND

Tempus programmeJoint European project

PROJECT INTRODUCTION.

PROCEEDINGS OF THE KICK-OFF

MEETING

Brochure 1


2/215

2

Project introduction. Proceedings of the kick-off

meeting. Brochure 1 / under the editorship of

S.V.Chernyshenko, V. O. Lyubchak, K. I. Kyrychenko

Sumy: Sumy State University, 2013. 216 p.

ISBN 978-966-657-452-0

This publication offers materials about the Project

"Integrated university management system: EUexperience on NIS countries ground" of the Tempus

Programme of European Commission, describes project

objectives and foreseen workpackages, provides

introduction of consortium members along with

proceedings of the project kick-off meeting

Chernyshenko S. V., Lyubchak V. O.,

Kyrychenko K. I., 2013

Sumy State University, 2013


3/215

3

Contents

I. PROJECT INTRODUCTION OBJECTIVES,

WORKPACKAGES AND PARTNERSHIP

7

II. PROCEEDINGS OF THE KICK-OFF MEETING 19

1. Kick-off Meeting Programme 19

2. List of participants 20

3. Presentations of participants 24

University of Koblenz-Landau, Germany 24

Maria Curie-Skodowska University, Poland 30

Universite du Maine, France 53

The Network University, Netherlands 67

Sumy State University, Ukraine 72

National Mining University, Ukraine 87

Khmelnitsky National University, Ukraine 98

Ivan Franko National University, Ukraine 111

The Institute for Telecommunications and GlobalInformation Space, Ukraine

126

Belarusian State University, Belarus 142

Brest State University, Belarus 152

Ministry of Education of the Republic Belarus 164

Comrat State University, Moldova 169

Trade Co-Operative University, Moldova 176Batumi Shota Rustaveli State University, Georgia 182

Kutaisi University, Georgia 194

III. PROJECT-RELATED MATERIALS199

DEVELOPMENT OF INFORMATION SYSTEMS IN HIGHER

EDUCATION INSTITUTIONS

Prykhodchenko S.D., Chernyshenko V.S., Loza T.J.State higher education institute "National Mining University"

199


4/215

4

INTEGRATED INFORMATION SYSTEM OF UNIVERSITY

MANAGEMENT

Vladyslav V. Khomenko, Head of the Center for InformationSystems of Sumy State University (Ukraine)

207

IT MANAGEMENT SYSTEM AT THE UNIVERSITY OF NEW

BRUNSWICK (UNB)

Dr. Yuri Yevdokimov, Visiting Professor of Sumy State

University (Ukraine)

213


5/215


6/215


7/215

7

. PROJECT INTRODUCTION OBJECTIVES, WORKPACKAGES AND

PARTNERSHIP

PROJECT TITLE: INTEGRATED UNIVERSITY MANAGEMENT SYSTEM: EU

EXPERIENCE ON NIS COUNTRIES GROUND

(530181-TEMPUS-1-2012-1-DE-TEMPUS-SMGR)

Project duration: 2 years

Coordinator: University of Koblenz-Landau (Germany)

Project scope and objectives

For the recent transition period such NIS countries as Ukraine, Belarus,

Moldova and Georgia have experienced similar problems of education systems

reformation. The main difficulties refer to absence of economic sustainability in

the new political, economic, and social paradigm. Yet another problem is the

absence of market-oriented university management. As a result, there is lack of

practical experience in organization of university functioning under the given

conditions. Therefore, adopting the EU experience is aimed both at bridging

this gap and creation comparability with the EU standards.

The wide objective of the project is to develop and implement a complex

integrated information management system at the universities of Ukraine,

Belarus, Moldova and Georgia, basing upon European experience. Specific

objectives address adaptation of EU experience and practices on design and

use of integrated information management system to PCs conditions,

development of guidelines for principles and practices of its construction and

effective use. Moreover, the project consortium is going to work upon the

issues of design and integration of new software for university management on

the base of information flow analysis and existing University Management

systems in Partner universities.

The objectives will be met through forming a new style of managerial

information flows; elaborating necessary software; creating the infrastructure;

and teaching university administrators to use this infrastructure.

Project Workpackages

Concept of university information management systems

Before starting direct project activities, it is necessary to study the situation

deeper and to organize managerial structure of the project. For this reasonsestablishment of Coordination Council including representatives of all the

project participants, is planned. Under supervision of the Council, collection of


8/215

8

important data will be realized, and a special meeting to discuss the results of

research on the state of university management in NIS partner countries will be

provided.

EU training courses for young PC teachers and developers

Young teachers, who will be responsible for further courses on informationtechnologies in university management, will be selected, improve English skills,

and retrained in the field of information management in Koblenz and Lublin.

After return, they will disseminate new knowledge at home universities during a

set of special seminars.

University Management Information System (UMIS)

Modelling and design of a distributed University Management Information

System - UMIS.

Information system will be developed as an important instrument of collectingand analyzing information about university activities. A special computer

laboratory will be set up for Systems development. The System is expected to

become a part of existing university information management systems and to

support information about students, their marks and ranks, planning education

process cycle etc.

Innovation and educational IT centers at the NIS universities

Special Centers (for teaching and for innovation activity) will be established at

each partner country university. Plans of development and statutes of the

Centres will be elaborated. The Centers will be equipped and their staff will be

retrained at the EU universities.

Continued courses on modern methods of information management and

IT technologies

The young teachers, retrained at EU Universities, together with their

colleagues, will prepare new courses for the future retaining curricula for

university academic and administrative staff. The first pilot group of universitystaff is planned to be retrained

CONSORTIUM MEMBERS:

University of Koblenz-Landau (Germany)

Le Mans University (France)

The Network University (The Netherlands)

Maria Curie-Skodowska University (Poland)Ukraine: Sumy State University, Ivan Franko National University of Lviv,

National Mining University, Khmelnitskiy National University, Institute of


9/215

9

Telecommunications and Global Information Space of the National Academy of

Sciences of Ukraine, Ministry of Education and Science, Youth and Sports of

Ukraine.

Georgia: Shota Rustaveli State University, Akaki Tsereteli State University,

Ministry of Education and Science of Georgia.Republic of Belarus: Belarus State University, A.S. Pushkin Brest State

University, Ministry of Education of the Republic of Belarus.

Moldova: Comrat State University, Cooperative-Commercial University of

Moldova, Ministry of Education of Republic of Moldova.

University of Koblenz-Landau

The University of Koblenz-Landau is

one of the youngest universities in

Germany. It was transformed from a

teachers' training college in 1990.

Since then, new Departments and

Institutes have been founded, new

Degrees and Chairs have been

created, while at the same time

existing courses and research

interests have been expanded. The

university's academic profile today

is marked by a combination of

Computer Science and Psychology

together with the traditional

Departments of Education, the

Humanities, and Natural Science.

Maria Curie-

Sklodowska University

MCSU maintains close relations

with a number of universities and

academic institutions all over the

world, organizing joint conferences

and seminars, and offering

international exchange

programmes. Among the latter are

partnership programmes under

bilateral agreements with

universities in the United States,

Brazil, Russia, Korea, Ukraine, and

Belarus.

Under the provisions of the BolognaProcess, the EU academic

programmes for universities in the

member and candidate countries

constitute special priority. Within

their framework, MCSU is

committed to creating conditions for

the mobility of citizens, adjusting the

educational systems to the marketrequirements, and enhancing the

attractiveness and competitiveness

of higher education in Europe.

Some of the programmes in which

MCSU participates are the EU Sixth

Framework Programme, Socrates/

Erasmus, Gruntvig, Lingua, Jean

Monnet for Poland, the Baltic

University Programme, and Polish-

American Fulbright Commission.


10/215

10

Le Mans University

The University offers a wide range

of Labor-marketed oriented

programs open to everyone. The

University has numerous partners

across 5 continents in order to

encourage and develop its research

and teaching activities for the sake

of the students.

The University has signed 178bilateral agreements, 89 of which

are in Europe, and has increased its

participation in international

networks in order to facilitate

student and researcher mobility. A

member of the European

Association for International

Education (EAIE), it has obtainedthe French-German University

status and participates in AUF

consortiums. It is also at the origin

of network-to-network agreements

(RUOA, G9 group of Spanish Public

Universities).

A member of the EUA, a member of

the ISEP network (Internationalstudent Exchange Program), and

Campus France, the University is

heavily involved in the development

of 65 dual-degree programs, 5 of

which have obtained the European

label from the French Ministry of

Foreign Affairs.

Stichting The Network

University

The Network University (TNU) is a

non-profit organisation whose

mission statement is to make

education accessible for people in

so called Developing Countries. In

most of cases the education is

targeted to people who have a

higher education background and

who want/need to specialise

themselves in a specified

development issues.

Their specialisation in e-learning is

the focused on the social process in

learning. The programmes offered

by TNU can only be attended in

groups, but with individual

subscription. Since people from allover the world participate in the

courses, the intercultural

communication, different levels of

knowledge, experience, and

positions play an important role in

the learning process. In this way

TNU facilitates the south-south

transfer of knowledge.In the Asian region TNU also

developed the project "Poverty

Reduction Through Sustainable

Ecological Solutions: Linking Global

Networks To Local Training

Programmes". Here TNU linked

local (or national) training institutes

into a regional networking platform.The platform comprises of one


11/215

11

training institutes in Bangladesh,

three in India; and one in Nepal.

Sumy State University

Sumy State University (SSU)

conducts training on 60 specialties

of 40 areas and 23 fields of

knowledge (computer science;

informatics; applied mathematics;

mechanics; automatics and

controlling; electronics;nanotechnology; electrical

engineering; energetics; mechanical

engineering; materials science;

chemical engineering; ecology;

quality, standardization, certification;

economics and business;

management; medicine; law;

journalism; translation etc. )SSU is a member of Magna Charta

Universitatum, International

Association of Universities,

European Association of

Universities, Eurasian Association of

Universities, World Health

Organization and other international

organizations.

State HEI National

Mining University

National mining university has adeveloped infrastructure that

involves institutes, departments,

subdivisions, research and

international cultural-educational

centers. Infrastructure is the

platform that provides the necessary

conditions for stable and controlled

activity of the educational

establishment at all. Research

infrastructure of the university

includes ten educational buildings

and is highly developed only the

military training department has

more than 30 specialized

laboratories and classes, shooting

range, garage complex and acombat ground.

Social infrastructure of the university

is represented by six hostels, library,

sport complex, assembly hall, the

complex of catering institutions and

the sanatorium Gornyak. Actively

expands the scientific and IT-

infrastructure by creating thespecialized laboratories, updating

and completing the computer

classes equipment and

implementation new technologies in

all spheres of activity of the

educational establishment.

Khmelnytskyi

National University

The task of the university consists in

qualitative meeting of populations

needs in educational services of the

highest quality, providing

companies, institutions and


12/215

12

organizations with skilled

specialists, comprehensive

development of a human, as a

personality through the systematic

use of advanced educational

technologies in the educational

process. The mission of the

university reflects the interests of all

participants of educational process.

Multi-level model of education for

such educational and qualification

levels as bachelor, specialist and

master, was established in the

Khmelnytskyi National University.Five research -scientific - production

complexes are functioning within

this system. They include

educational institutions of I II level

of accreditation, enterprises and

comprehensive schools. The

University is recognized as scientific

and cultural centre in Ukraine andabroad. 17 schools of sciences,

postgraduate and doctorate schools,

specialized academic councils of

candidate's and doctoral thesis

defence are functioning within

University.

Khmelnytskyi National University

actively expands the horizons ofnational education and science,

wins global recognition, works in

various areas of international

cooperation, actively participates in

different international projects,

conferences, students, professors

and researchers exchange

programs.

Ivan Franko

National University of Lviv

Main directions of research activities

in the University are defined in the

topical development plans of the

University, approved by the Ministry

Education and Science, Youth and

Sports of Ukraine. Scientific

research corresponds to the

following priority directions ofUkraines scientific and

technological development:

Fundamental research of the most

important problems for developing

scientific and technological,

economic, social and political,

human potential to ensure

competitiveness of Ukraine andstable development of society and

the state; Information and

communication technology;

Energetics and Energy Efficiency;

Rational wildlife management; Life

Sciences, new technologies of

preventing and treating infectious

diseases; New substances and

materials.

Institute of

telecommunications and global

information space

The Institute is directly subordinate

to the Presidium of NAS of Ukraine.

The organizational supervision is


13/215

13

exercised by the Information

Technology Division and the

Division of Earth Sciences.

The purpose of establishing the

Institute was to provide support to

the development of fundamental

and applied researches in the

sphere of telecommunications and

global information space.

Ministry of

Education and Science of

Ukraine

The ministry consists of the central

body of ministry headed by its

leadership composed of a minister,

his/her first deputy, and other

deputies in assistance to the

minister. Part of ministry composeseveral state administrations that

are specialized in certain field and

coordinate operations of

government companies.

State agencies.

State Service for intellectual

property of Ukraine.

State Service of youth and sports.

State Agency of Science,

Innovations, and Informativeness of

Ukraine.

Belarusian State

University

The Belarusian State University is a

leading scientific, educational,

innovation and cultural centre of the

Republic of Belarus. It exercises its

potential which is based on the best

domestic and international

experience in order to comply with

intellectual, cultural and social

demands and interests of the

individual, society and state and to

facilitate the sustainable

development of the country. The

University Strategy is based on

creative cooperation of academic

staff and students and aimed at

performing educational, researchand innovation programs forming an

auspicious conditions for

development of intellectual and

creative potential of individual

cherishing and upholding the best

traditions of university classic

education securing a fitting place in

the world educational area.

Brest State University

named after A.S.Pushkin

Educational research groups of the

university enjoy wide appreciation

both in Belarus and abroad, they

are: philological, physical and

pedagogical groups. The research

scope covers almost 40

fundamental and applied projects,

state-contracted research; the

scientific inquiry is performed in

accordance with the Fundamental

Research Foundation programmes,

State Committee on Science and


14/215

14

Technology programmes, the

Ministry of Education projects, etc.

Students take active part in

research work: there are over 100

research teams and societies at the

departments, over 500 students are

engaged in individual research

work; about 500 students works are

annually published in conference

proceedings, collected books and

magazines, about 40 papers are

annually presented to the National

contest of student research works,

and about one out of three papersbecomes a winner.

Ministry of

Education of the Rep. Belarus

The Ministry is a republican organ of

government which pursues

governmental policies in the field of

education, provides regulation,

management and governmental

monitoring in the sphere of

education as well as coordination of

the related activities performed by

the republican organs of

government.

In its activities the Ministry of

Education is guided by the

Constitution of the Republic of

Belarus, the Regulation on the

Ministry of Education and other laws

of the Republic of Belarus.The Ministry of Education is

subordinate to the Council of

Ministers of the Republic of Belarus,

to which it is responsible for

performing the tasks assigned and

organizing the operation of the lower

organizations.

Comrat State

University

The universitys distinctive

objectives are meeting the needs of

the Republic of Moldova and

Gagauzia especially in highly skilled

professionals - university graduates.

The CSU organizes scientific

conferences; the annual scientific

conferences devoted to

anniversaries of the university take

place in January-February of eachyear. The Moldovan-Russian

symposium is of a special

significance.

The university maintains wide

international relations with the

Balkan Universities Network and

other Higher Education Institutions

from Turkey, Bulgaria, Russia,

Germany and China that provide the

possibility of student and teaching

staff exchange for the improvement

of educational and scientific work.


15/215

15

Trade Co-operative

University of Moldova

International collaboration - a

member of International Association

of Universities and the International

Association of Commercial

Education - Economics, is a

signatory to the Memorandum

Cooperative tertiary institutions from

CIS, maintain relationships with

business profile institutions -economic in 16 countries, including

France, Italy, Belgium, Latvia,

Russia, Romania, Ukraine, Belarus,

Kazakhstan, Azerbaijan, Tajikistan,

etc.

Ministry of Education

of Moldova

The Ministry is one of the sixteen

ministries of the Government of

Moldova. Government ministry that is

responsible for determining the

policies and direction of the

educational system in Moldova.

Shota Rustaveli State

University

Batumi Shota Rustaveli State

University is a multi-functionaleducational and scientific institution

where a unified space of academic

and professional education and

research is created with the

cooperation of students, professors,

teachers and researchers. A number

of scientific-research projects of

international and national significancehave been accomplished on the

university base. The university has

close partnership relations with the

leading higher educational institutions

within and outside the country. RSU is

considered a desirable host for the

international scientific conferences

and symposia held in various fields of

science. Apart from this, the academic

and scientific faculty of the university

actively participates in scientific

conferences and exchange programs

in different countries of the world.

Kutaisi UniversityAt the time Kutaisi University

produced highly-qualified specialists

in the following areas: law, finances

and credit, economics and

management of production,

international economic relations,

regional economics and management,

office management, informationtechnologies and foreign language.

The University closely cooperates

with the foundation Centre for

International Education whose

regional representation is based in

our International Relations Office. The

foundation supports the academic

staff and students by organizing study

visits to various foreign universitiesand supplying them with information

on available exchange programs.


16/215

16

Ministry of

Education and Science of

Georgia

The Ministry of Education and

Science of Georgia is a governmental

body responsible for education

system and children's services in

Georgia. Ministry of Education works

under the Minister of Education and

Science of Georgia.


17/215


18/215


19/215

19

PROCEEDINGS OF THE KICK-OFF MEETING

1. Kick-off Meeting Programme

Tuesday, 27.11.2012

Arriving of the participants

Wednesday, 28.11.2012

Dining Hall, Haus Providentia

10:0010:15 OPENING OF THE MEETING

Welcome address byProf. Dr. Harald F.O. von Kortzfleisch

10:15-10:30 Welcome to Koblenz. Some local information.

Welcome address byProf. Dr. Serge V. Chernyshenko

10:30-12:00 Short presentations of the EU partners:

10:30-10:50 University of Koblenz-Landau10:50-11:10Uniwersytet Marii Curie-Sklodowskiej w Lublinie

11:10-11:30Universite du Maine

11:30-11:50Stichting The Network University

13:00-15:00 More short presentations of the partners:

13:00 - 13:20Sumy State University

13:20 - 13:40National Mining University

13:40 - 14:00Khmelnytskyi National University

14:00 - 14:20 Ivan Franko National University of Lviv14:20 - 14:40 Institute of telecommunications and global information space

14:40-15:00 Ministry of Education and Science of Ukraine


15:20-15:40Belarusian State University

15:40-16:00Brest State University named after A.S. Pushkin

16:00-16:20Ministry of Education of the Rep. Belarus

16:20-16:40Comrat State University

16:40-17:00Trade Co-operative University of Moldova

17:00-17:20Ministry of Education of Moldova


17:30-17:50Shota Rustaveli State University

17:50-18:10Kutaisi University

18:10-18:30Ministry of Education and Science of Georgia

Thursday, 29.11.2012

Dining Hall, Haus Providentia10:0010:30 Short presentation of the projects by

Prof. Dr. Serge V. Chernyshenko


20/215

20

10:30-11:15 Lecture Sample structure of computer information systems to

support the university management


11:15-12:00 Lecture Innovative approaches to university management: best

practices and challenges

Dr. Susanna Karakhanyan

13:0014:00 Discussion of the Guidelines for the Use of the Grant and Budget

Issues

Friday, 30.11.2012

Dining Hall, Haus Providentia

10:0011:00 Speech ofProf. Dr. Klaus G. Troitzsch

11:0012:00 Round table: Discussion of work packages and deliverables of the

project

14:0015:00 Round table: Discussion of work packages and deliverables of the

project (continued)

15:2017:20 Round table: Discussion of the project time schedule

Saturday, 01.12.2012

Departure of the participants

2. List of participants

The European Union:

1.University of Koblenz-Landau, Koblenz, Germany (Coordinator)

Prof. Dr. Klaus G. Troitzsch


Prof. Dr. J. Felix Hampe

Prof. Dr. Harald F.O. von Kortzfleisch

Olga Okhrimenko

Oxana McConachie

2. Uniwersytet Marii Curie-Sklodowskiej w Lublinie, Poland

Prof. Dr. hab. Ryszard Dbicki

3. Universite du Maine, Le Mans, France

Prof. Philippe Daniel

4. Stichting The Network University, Amsterdam, Netherlands

Vic Klabbers

Ukraine:

5. Sumy State University, SumyProf. Volodymyr Lyubchak

Dr. Kostyantyn Kyrychenko


21/215

21

6. HEI "National Mining University", Dnipropetrovsk

Prof. Mykhaylo Alexeyev

Dr. Vsevolod Chernyshenko

7. Khmelnytskyi National University, Khmelnytsky

Dr. Svitlana Grygoruk

Dr. Sergii Kovalchuk

8. Ivan Franko National University of Lviv, Lviv

Dr. Yuriy Zanko

Dr. Vitaliy Kukharskyy

9. Institute of telecommunications and global information space, Kyiv

Oleksandr Stryzhak

10. Ministry of Education and Science of Ukraine, Kyiv

Olga Kotova

Tetiana Daragan

The Republic of Belarus:11. Belarusian State University, Minsk

Vadzim Reznikau

Yury Vorotnitsky

12. Brest State University named after A.S. Pushkin, Brest

Anna Sender

Natallia Savelyeva

13. Ministry of Education of the Rep. Belarus, Minsk

Sergey Romaniuk

Alena Lipa

The Republic of Moldova:

14. Comrat State University, Comrat

Dr. Liudmila Fedotova

15. Trade Co-operative University of Moldova, Chisinu

Dr. Victoria Trofimov

16. Ministry ofEducation of Moldova, Chisinu

Lidia Costiuc

Georgia:

17. Shota Rustaveli State University, Batumi

Lela Turmanidze

Mikheil Donadze

18. Kutaisi University, Kutaisi

Tea KordzadzeRobert Kamladze

19. Ministry of Education and Science of Georgia, Tbilisi


22/215

22


23/215

23


24/215

24

3. Presentations of participants

University of Koblenz-Landau, Germany


25/215

25


26/215

26


27/215

27


28/215

28


29/215

29


30/215

30

Maria Curie-Skodowska University, Poland


31/215

31


32/215

32


33/215

33


34/215

34


35/215

35


36/215

36


37/215

37


38/215

38


39/215

39


40/215

40


41/215

41


42/215

42


43/215

43


44/215

44


45/215

45


46/215

46


47/215

47


48/215

48


49/215

49


50/215

50


51/215

51


52/215

52


53/215

53

Universite du Maine, France


54/215

54


55/215

55


56/215

56


57/215

57


58/215

58


59/215

59


60/215

60


61/215

61


62/215

62


63/215

63


64/215

64


65/215

65


66/215

66


67/215

67

The Network University, Netherlands


68/215

68


69/215

69


70/215

70


71/215

71


72/215

72

Sumy State University, Ukraine


73/215

73


74/215


75/215

75


76/215

76


77/215

77


78/215

78


79/215

79


80/215

80


81/215

81


82/215

82


83/215

83


84/215

84


85/215

85


86/215

86


87/215

87

National Mining University, Ukraine


88/215

88


89/215

89


90/215

90


91/215

91


92/215

92


93/215

93


94/215

94


95/215

95


96/215

96


97/215

97


98/215

98

Khmelnitsky National University, Ukraine


99/215

99


100/215

100


101/215

101


102/215

102


103/215

103


104/215

104


105/215

105


106/215

106


107/215

107


108/215

108


109/215

109


110/215

110


111/215

111

Ivan Franko National University, Ukraine


112/215

112


113/215

113


114/215

114


115/215

115


116/215

116


117/215

117


118/215

118


119/215

119


120/215

120


121/215

121


122/215

122


123/215

123


124/215

124


125/215

125


126/215

126

The Institute for Telecommunications and Global Information

Space, Ukraine


127/215

127


128/215

128


129/215

129


130/215

130


131/215

131


132/215

132


133/215

133


134/215

134


135/215

135


136/215

136


137/215

137


138/215

138


139/215

139


140/215

140


141/215

141


142/215

142

Belarusian State University, Belarus


143/215

143


144/215

144


145/215

145


146/215

146


147/215

147


148/215

148


149/215

149


150/215

150


151/215

151


152/215

152

Brest State University, Belarus


153/215

153


154/215

154


155/215

155


156/215

156


157/215

157


158/215

158


159/215

159


160/215

160


161/215

161


162/215

162


163/215

163


164/215

164

Ministry of Education of the Republic Belarus


165/215

165


166/215

166


167/215

167


168/215

168


169/215

169

Comrat State University, Moldova


170/215

170


171/215

171


172/215

172


173/215

173


174/215

174


175/215

175


176/215

176

Trade Co-Operative University, Moldova


177/215

177


178/215


179/215

179


180/215

180


181/215


182/215

182

Batumi Shota Rustaveli State University, Georgia


183/215

183


184/215

184


185/215

185


186/215

186


187/215

187


188/215

188


189/215

189


190/215

190


191/215

191


192/215

192


193/215

193


194/215

194

Kutaisi University, Georgia


195/215

195


196/215

196


197/215

197


198/215


199/215

199

III. PROJECT-RELATED MATERIALS

DEVELOPMENT OF INFORMATION SYSTEMS IN HIGHER EDUCATION

INSTITUTIONS

Prykhodchenko S.D., Chernyshenko V.S., Loza T.J.

State higher educat ion inst i tute " Nat ional Mining Univers i ty"

Present paper focuses on organizational structures functioning of higher education institutions, as well asinformation systems, optimizing and automating such a functionality. A similar analysis of universities is an

example of different countries institutions. The analysis of competing solutions is adducing. There is a detailed

study of information support of the State higher education institute "National Mining University", the compositionof its internal and external resources raises the question of the development of national standards and standardized

approach to the development of an automated university system.

To get a complete and updated information about any event or fact, that is

information precedent, processing of information is required not only regarding

about this fact, but also about the facts which somehow affected the commission of

that precedent. Certainly, handling events that have impacted on the information

precedent can be multi-layered, i.e., each event that had an information precedent

had their predecessors, and so on. It takes a lot of preparation and a large number

of operations on their treatment to process multi-chain of events, which currently

implies on the presence of an information system or its development.

Institution of higher education as a highly organized structure, which operates in

several managerial dimensions for ladder diagram and document interactions,

requires an information system for its functioning, which is covering all aspects of

the university. To develop such system it is necessary to analyze the businessprocesses within the university, under the results of which one can propose the

structure of the information system, as well as the need to establish new

information system or upgrading an existing one. Is necessary to fix and identify

the structure of the organization and the laws of its activities at the first stage of the

analysis, for which one should be familiar with the documents governing the

activities of the organization as a whole. Having systematized information we will

get a report on:

the general principles of operation of the organization;

the OU structure;

the company profile;

the rules of interaction with outside organizations;

key business processes.

In particular, for National Mining University, the main activity is the preparation

according to the state order and contractual obligations of highly skilled

professionals for the industries of mining, construction, engineering, geology,

energy, economy, law, computer science, computer technology, etc. and the

organization and conducting basic and applied research. For it the same activitiesare: teaching, scientific, innovation and international ones, each of which defines

the main goals and tasks. [1]. Considering the structure of higher education


200/215

200

institutions (see Figure 1, 2) [2,3,4], one can identify common features in them: the

separation of management layers, depending on the lines of activity.

Fig. 1. The structure of the Brest State University named after AS Pushkin

(Russia).

Rectors Rector University board

First Vice

Rector

Documentation provision

department

Archives

Vice Rector

for Education

Educational

methodical

de artment

Quality

assurance

Magistracy

Library

IT center

Preadmission

Preparation

Faculty

Pinsky

collage

Vice Rector

for Research

and

Scientific

Research

Informational

analytical and

innovational

department

Postgraduate

stud

International

relationship

department

Commercial

de artment

Editing and

Publishing

department

Ecology and

Nature

studying forFaculties

Agronomical

biological

Center

Educational

producing

laboratory

Physpracticum

Accounting

Economic

planning

department

Legalde artment

Personnel

department

Regime

secret

department

Headquarter

s of civil

defence

Institute ofadvanced

studies and

retraining

Vice Rector for

Educational and

Social work

Department of

Educational

work with

Psychological

Health

protection

de artment

Student club

Sport club

Campus

Mall

Vice Rector for

Administrative

and Economic

Chief

en ineer

Service of

Chief

Chief power

en ineer

Service of

Chief power

engineer

Service of

health

protection

Economic

department(educational

housin

Department of

material and

technicalrovision

Sport

com lex

Training base

(Orkhovo,

rowin

Physical culture Philosophy

Philological

Anatomy, physiology

and human safet

Political science

and sociology

Theoretical and applied

economicsPsychological

develo ment

Foreign languagesForeign languages with

methodolo of teachinPedagogics

Historical

Physical

Mathematic

alLegal

Psychological and

eda o ical

Foreign

lan ua es

Sociological and

pedagogicalGeographic

alBiological

Physical

culture

Faculties

University

de artments


201/215

201

Fig. 2. The structure of the educational establishment "Baranovichi StateUniversity" (Belarus).

The further stage of the research is testing of activities of each automated unit.

At this time, drafting request forms is need with the help of the staff of the studied

units, which should result in a report containing the following sections:

the structure of the organization;

the total list of business processes of the organization;

descriptions of the units;

name of the department;

documents regulating the activity;

functions;


202/215

202

incoming documents;

outgoing documents;

revision of the existing organizational documents;

the results of the division.

Types of business process is convenient to group by type:

Key business processes - generate a revenue.

Supporting business processes - support infrastructure.

Business process management - manage.

Business development - develop.

In the analysis of business processes of the department (Fig. 3, 4) [5], the

division of departments business processes is shown as well as its organizational

structure.

Fig. 3. The organizational structure of department

Further action on the analysis of business processes is a refinement of the

received information and a detailed study of business processes.

After a detailed explanation of the existing business processes in higher

education, it is advisable to take advantage of approaches to the management and

organization of IT services aimed at meeting the needs of business, such as ITSM

and ITIL.


203/215

203

Fig. 4. Activities of department

In contrast to the more traditional technological approach, the ITSM

recommends to be concentrated on a client and his needs, on services that provide

the information technologies to an user, but not on technologies. Thus process

organization of the grant of services and presence of parameters of efficiency

(KPI), advance stipulated in agreements about the level of services, allow IT-

departments to give high-quality services, to measure and to improve their quality.

An important moment at the exposition of principles of the ITSM is the system.

On a mandatory basis at the exposition of each composite element of the ITSM

(management of the incidents, management of the configurations, management ofthe security, etc.) traced intercommunication and coordination with other elements

(services, processes) and at the same time there are given necessary practical

recommendations.

The ITIL isn't a concrete algorithm or guidance to the action, but it describes the

front-rank experience and offers recommendations of the organization of the

process approach and management of quality of the grant of the services. It allows

to unstuck from the features of this concrete enterprise in this concrete industry. At

the same time, in spite of the certain abstractness, the ITIL is every way aimed at

the practical use.


204/215

204

In every section of library there are key factors of the success of the introduction

of one or another process, practical recommendations, at the same time, prevail

over the cleanly theoretical reasonings.

On the basis of these approaches at Moscow State University implemented the

project University, which is based on the already prepared software products, i.e.

consists in configuring and finalizing of the product under the necessities of acustomer. Within the confines of the project, executed at Faculty of Computational

Mathematics and Cybernetics in Moscow State University, is used the package of

CA USM.

The experience of the introduction and the exploitation of the informative

system University rotined, that further effective development of IT at a faculty

would appear impossible without the modification of management processes. In

2005-2006 were developed The conception of the development of the system of

information-omputational services and three-year plan of its realization.

As primary purposes development of IT in accordance with the business-

necessities of faculty and providing of economic efficiency IT are defined. One of

primary tasks described in conception is reorganization of processes of IT

management in accordance with modern standards. Reorganization of

management processes is a sickly thing, so it was decided to inculcate practices of

ITIL gradually, starting with a financial management IT [6]. Well-known in Russian

Federation, developed by the corporation Galaxy system of automation Galaxy

Management of Institute of higher, which is capable of

carrying out the effective plannig of the educational process uniting basic subdivisions in the single informative system of institute of

higher.

reducing labor intensiveness of computational processes.

promoting authenticity and operationability of treatment of information.

putting in order business-processes.

reducing probability of customers errors.

providing control and management by financial and skilled resources.

providing the operative forming of the administrative accounting forguidance of institute of higher [7].

Nevertheless, in the conditions of the Ukrainian legislation, system Galaxy

Management of higher educational institutes has not had application yet, because

of great number changes which are necessary for its introduction.

In the University Ukraine, as a system of automation of Institute of higher the

product Microsoft CRM Dynamix is inculcated. It is an application software for

organizations, intended for automation of strategies of co-operating with customers

(clients), in particular, for increasing of level of sales, optimization of marketing and

improvement of service of customers by the maintainance of information about


205/215

205

clients and history of mutual relations with them, establishment and improvement

of business-procedures and subsequent analyses of results.

CRM is a model of co-operation, supposing, that the center of all business

philosophy is a client, and that the basic directions of activity are measures on

support of the effective marketing, sales and service of customers. Support of

these business goals includes collection, storage and analysis of information aboutusers, suppliers, partners, and also about the internal processes of company.

Functions for supporting these business goals include sales, marketing, customer

support.

Having analyzed the existent systems in State Institute of higher the National

mining university the composition of external resources of university, accessible

from a world network was defined (fig. 5):

Server-portal of NMU.

Server-portal of intersectorial institute of continuous education. Server-portal of institute of extra-mural education.

System of the controlled from distance education.

On-line module the electronic library.

Server-portal of receiving commission.

Module-client of a single state electronic base on educational questions.

Fig. 5. External resources of state institute of higher the National mining

university.

Programmatic decisions used inside (in local networks) the university, (fig. 6)consist of:

Automated system Dean's Office.


206/215

206

System of electronic account of the receiving commission.

The electronic system of circulation of documents Corporate portal of

NMU.

Electronic library.

1C: Book-keeping in configuration for the Institute of higher.

The most widely in-use system of all is the system Dean's office, created on

principles of single informative space and being based on the single logical model

of data.

Fig. 6. Internal resources of the state institute of higher the "National mining

university". (The shaded areas represent informative coverage / presence of the

specialized software, used by one or another subdivision of the university).

The study that had undertaken showed that existing system of theinformatization of the State Institution of Higher Learning "National mining

university" covered near 60% of all business process of the State Institution of

Higher Learning and also is considerably fragmented. It seems that similar

unencouraging conclusions are possible to do in a relation to most of the higher

learning institutions. As authors suppose it is not deprived sense to revise the

existent system on the basis of the accumulated experience and the experience of

the Institution of Higher Learning of Ukraine to produce recommendations and

even general conception for presentation at the national level and for introduction

in interested Institution of Higher Learning


207/215

207

References

Rules of the State higher educational institute "National mining university".Web site:http://www.nmu.org.ua/ru/content/about_to/sogodennya_un_versitetu/statute_universitetu.php.

Toliatti structure of university. Web site: www.tolgas.ru/struktura-univercity.

Moscow state technical university named after Bauman structure ofuniversity. Web site:http://www.bmstu.ru/mstu/about/organization. . . -:

http://www.symbat.kz/page.php?page_id=122&lang=1&parent_id=8.

Bakanova M.V. The analysis of business-processes of Universitys chair asa basis for the development the strategy of automated chair management //Izvestia PGPU imeni V.G. Belinskogo 2010 22. Web site:http://cyberleninka.ru/article/n/analiz-biznes-protsessov-kafedry-vuza-kak-osnovy-razrabotki-strategii-avtomatizirovannogo-upravleniya-kafedroy.

Balashova O., Kozlov D., Smelyanskij R. IT services in institute: cost and

consumption keeping // "Open systems", N 5, pp. 60-65, 2006. Web site:http://www.osp.ru/text/302/2449846/

Booklet Galaxy Management of higher educational institutes. Web site:http://www.galaktika.ru/skachat?did=56

INTEGRATED INFORMATION SYSTEM OF UNIVERSITY

MANAGEMENT

Vladyslav V. Khomenko

Head of the Center for Info rmation Systems of Sum y State University

The article gives an overview to principles of construction, the overall structure

and main tasks of the integrated information system, as an innovative component

of the management system at a modern European university.

Use of integrated information system and modern information technologies in

educational process and management is the basis of innovative approach to

university management.

Construction of the integrated information system requires special attention to

research and system analysis of university activity with the aim of shaping its

functional and information model, improvement and formalization of business

processes as well as creation of organizational and methodological

recommendations for rector to analyze problems discovered during research.

Regulations of university activity including the implementation of information

technologies are developed and introduced. Creation of the integrated system is

based on the principles of systemacy, development, compatibility, standardization

and efficiency. A uniform information space is the most important aspect of systemfunctioning. Uniform information space:
http://www.nmu.org.ua/ru/content/about_to/sogodennya_un_versitetu/statute_universitetu.phphttp://www.nmu.org.ua/ru/content/about_to/sogodennya_un_versitetu/statute_universitetu.phphttp://www.nmu.org.ua/ru/content/about_to/sogodennya_un_versitetu/statute_universitetu.phphttp://www.tolgas.ru/struktura-univercityhttp://www.bmstu.ru/mstu/about/organizationhttp://www.bmstu.ru/mstu/about/organizationhttp://www.symbat.kz/page.php?page_id=122&lang=1&parent_id=8http://cyberleninka.ru/article/n/analiz-biznes-protsessov-kafedry-vuza-kak-osnovy-razrabotki-strategii-avtomatizirovannogo-upravleniya-kafedroyhttp://cyberleninka.ru/article/n/analiz-biznes-protsessov-kafedry-vuza-kak-osnovy-razrabotki-strategii-avtomatizirovannogo-upravleniya-kafedroyhttp://www.osp.ru/text/302/2449846/http://www.osp.ru/text/302/2449846/http://www.galaktika.ru/skachat?did=56http://www.galaktika.ru/skachat?did=56http://www.galaktika.ru/skachat?did=56http://www.galaktika.ru/skachat?did=56http://www.osp.ru/text/302/2449846/http://cyberleninka.ru/article/n/analiz-biznes-protsessov-kafedry-vuza-kak-osnovy-razrabotki-strategii-avtomatizirovannogo-upravleniya-kafedroyhttp://cyberleninka.ru/article/n/analiz-biznes-protsessov-kafedry-vuza-kak-osnovy-razrabotki-strategii-avtomatizirovannogo-upravleniya-kafedroyhttp://www.symbat.kz/page.php?page_id=122&lang=1&parent_id=8http://www.bmstu.ru/mstu/about/organizationhttp://www.tolgas.ru/struktura-univercityhttp://www.nmu.org.ua/ru/content/about_to/sogodennya_un_versitetu/statute_universitetu.phphttp://www.nmu.org.ua/ru/content/about_to/sogodennya_un_versitetu/statute_universitetu.php


208/215

208

promotes forming of communicative culture and team of like-minded

people;

creates the opportunities for university to take managerial decisions upon

relevant information;

gives opportunities to well-informed specialists to show their initiative;

stimulates educational process and staff adaptation, activates self-organization processes.

The uniform integrated information system should support organization of

educational process according to the individual-oriented model of study, namely

flexible hours of study, presentation of educational materials using technologies

that are familiar to student, mobility, availability and choice. The system which is

created according to these principles allows organizing educational process and

management processes in a complex and qualitative manner.

At a university the uniform integrated information system is an integral part in the

system of management and gives effective tools to managers, lecturers and staff to

solve everyday tasks in different domains.

Computer telecommunication system is a technical component of the uniform

integrated information system and comprises higher education institution with all its

off-campus structural divisions.

Effective solution of everyday tasks of a university is provided by an intellectual

component of the uniform integrated information system that consists of the

software, information, organization and methodical components. These

components are realized as five basic information systems that are integrated

around the web-system and among themselves.Management support to educational and scientific activities

Support of library management

University

management

Faculty and staff

IT management

IT specialists and

administrators

Integrated

information

system

Normative and

methodical

support

Computer

telecommunication

system

IT standards and

technologies


209/215

209

Saving and search of educational-methodical and scientific literature

Support of study process

Provision of lecturer and student work with educational-methodical materials,

simulators etc.

Support of electronic documents circulation and communications

Saving documentationSupport of knowledge control process among entrants and students

Texts saving

Information and library system

Information and analytical system Universytet (University)

Information system of electronic documents circulation

Information system Testing

Information system e-learning

University sites of the 2nd

level

SSU official site sumdu.edu.ua

Information and analytical system University provides information and

analytical support of control processes of educational, scientific and other kinds of

the university activity. The system consists of large subsystems: Entrant,

Student, Education, Staff, Finances, Documents, that provide university

staff with proper tools for effective fulfillment of professional functions. The system

controls all stages of educational process curriculum development andeducational process schedule, workload calculation for teachers and departments,


210/215

210

constant student support during all the period of their studying from their enrollment

to award of qualification.

Information library system provides support of library control processes

and gives access to information materials, education and scientific publications for

students, faculty and staff. Electronic catalog of all available resources with the

access to Internet and repository of scientific works is being created and constantlyincreased in the system. The system integrates with information retrieval systems

both international and national. There are automated book distribution centers,

modern computerized reading rooms with free access to the resources at readers

service. Due to computer network library resources are easy to access for remote

subdivisions, departments and hostels. The University tries to give an opportunity

to every lecturer and every student to receive information services independent of

place and time.

Information system of e-learning provides support to educational process.The system allows organizing efficient interactive cooperation of lecturers and

students and their work with methodological materials. It supports creation of

education materials from the stage of prior planning till direct usage in educational

process. Methodological materials are presented by lectures in modern formats,

test tasks, virtual laboratory works, simulators etc. Introduction of such methods at

a university is one of the general directions of university activity aimed at

increasing quality of specialist training in all educational forms.

Information system Testing supports the process of entrants and

students knowledge control. The system automates the process of controlactivities realization in the form of different tests, allows to accumulate and to save

test tasks. Tests usage at the entrance stage and especially in the education

process is actively stimulated in connection with introduction of credit-modular

system. The system gives the opportunity to organize a territory divided testing

with general central base of results saving, to administer testing on local computer

or in computer lab.

Information system of electronic documents circulation provides

support to saving functions and electronic documents delivery and also anotherinformation messages to all interested university structural subdivisions in time.

Register of internal and external normative base, access to which is possible

through the official university web-site is created in the system.Information system

of electronic documents circulation provides supporting functions of creation,

approval, saving, search and control of documents realization. The system is

aimed at improving, simplifying and speeding documents circulation procedures at

the university, increasing management efficiency, unification of the main forms of

the documents.

Web-system of the University, the central element of which is the mainweb-site, provides formation of entire positive image of the university in the country

and around the world, and enables free broadcasting of the information about all


211/215

211

kinds of its activity. As a public realization of many components in the integrated

information system, web-system is a source of feedback and an instrument of

increasing quality of university business processes. University web-system

functioning provides:

increase of general level of informatization for University staff as well as for

students, scientists, international partners, etc.; increase of actuality and authenticity of the information;

increase of the quality of information (a famous effect when the quality of the

results was increased after their broadcasting);

systematization and streamlining the processes of documents circulation,

informatization and analysis of university activities.

The web-system within the integrated information system is an integrating

component, which allows creation of the single information space of the university.

Integration is implemented at the level of central classifiers and catalogues

organization and at the level of various information services, which provide

information from different information systems and its concentration in a single

place.

Only close integration of all university information systems results in maximum

effect of its use.

IT departments (centers) of the university are in charge of the processes of

construction, support and development of the single integrated information system.

Taking into account a multilevel structure of any information system and advanced

experience of service-oriented architecture construction, the uniform universityintegrated information system can be treated as follows:

Technical level is a computer-telecommunication system, which provides users

with basic IT services. Technical specialists in certain department are in charge of

its architecture, principles of construction and support.

Program and information level comprises program systems and databases,

used by basic IT services for their functioning, while more intelligent applied IT

services are offered to users. Analysts and programmers in certain department are

in charge of their architecture, principles of construction and support.

Technical and program-information levels are the core of integrated information

system. They help the final users to fulfill their professional duties. The core of the

system is too much complicated and exposed to any change. Thats why the same

principles, standards and architecture must be used when the core is constructed.

Organization and methodic level is concentrated on using the system and

forming requirements for system functioning. This level deals with organization of

users work with basic and applied IT services of the system and preparing

normative-methodical supply of the system. At this level work is principally

distinguished to the following directions: support of processes of management and document circulation are

classical processes of the university, provided by managerial departments.


212/215

212

Managerial departments and administration formulate tasks for design of

information-analytical systems and systems of electronic document circulation.

support of processes of university representation in the Internet is a rather

new process for the university, impossible without IT. Thats why a special

department is created to schedule the work of the university departments and to

prepare normative-methodical documents for effective site design and theirpromotion in the Internet. This special department manages central sites and

formulates tasks for design or configuration and to adapt the content

management system.

support of e-learning processes is a new process for the University,

impossible without IT . Thats why a special department is created to schedule

the work of the university departments (lecturers), to prepare normative-

methodical supply for e-learning development and to create e-means of

learning. Established subdivision performs the administrative function of e-

learning system, opens educational repositories and specifies tasks for

development or configuration and adaptation of e-learning systems and

development of e-learning methods software.

support of access to electronic information resources is a new process

for the university, impossible without IT, but guaranteed by existing structural

subdivision library and informational center. This subdivision performs the

administrative function of catalogues and open scientific repositories and

develops the regulatory and methodological support their effective design and

functioning. This subdivision organizes the access to external informationalrecourses and specifies tasks for development or configuration and adaptation

of information and search systems.

Effective functioning of the university, increase of its rating in the country and

world wide, is possible due to use of the uniform integrated information system for

support of educational, scientific and other types of activity.

Modern university, integrated in information space - is a single scientific and

educational complex, which includes basic educational institution that realizes

educational programs using information technologies, and off-campus structural

subdivisions, representation offices, centers and access points to educational

resources, connected by a single corporate network that enables carrying-out

educational programs on the base of a single information educational space using

a single content, library resources, single faculty and administration.


213/215

213

IT MANAGEMENT SYSTEM AT THE UNIVERSITY OF NEW

BRUNSWICK (UNB)

Dr. Yuri Yevdokimov,

Visit ing Professo r of Sumy State University

I am involved in the UNB IT management system at two levels: (i) as a full-time

Professor, and (ii) as the Director of Graduate Studies in the department of

Economics.

UNB IT management system is called MY.UNB. Once logged in, a full-time

faculty member has access to all University electronic portals. From a single

location, I can access the following major portals:

My e-mail, my e-services, my e-learning, library, my files on virtual drive, inside

UNBWhile my e-mailportal does not need any additional explanation, others do.

One of the most important portals is my e-services. It includes the following

major tabs:

Academic

Administrative

Financial

IT services

Personal

Research

Academic tab contains all University calendars and timetables as well as

student opinion surveys, class lists, student transcripts, theses written by graduate

students and others.

Administrative tab contains administrative information associated with teaching

and research as well as access to Human Resources department database.

Financial tab gives access to all University financial forms as well as to personal

financial accounts associated with full-time faculty member.

IT services tab is linked to the Department of Information Technology whichserves the University. Any IT problem, advice or consultation associated with the

University network, hardware and software can be resolved through this portal. As

well all licensed software purchased by the University can be downloaded though

this portal by full-time faculty members.

Personal tab contains personal information of a faculty member such as

positions held, salary, pension and taxes paid. Also through this tab it is possible to

make different payments associated with the use of various University facilities.

Research tab contains all research information associated with a full-time

faculty member during his/her tenure at the University as well as his/her

contribution to research ranking of his/her department and faculty


214/215

214

My e-learning is associated with the so-called Desire To Learn (D2L) portal.

D2L portal is the electronic teaching interface. Information about any course taught

at UNB as well as course materials and tools are contained there. Students

involved in the course can access it with their password and login. All assignments

and the associated grades are also there. In addition, D2L is linked to various

social networks such as Facebook and Twitter, and therefore, any informationposted by a course instructor immediately appears on those social networks.

D2L portal also provides tools for online distance teaching. It is possible to

create course materials, tests and quizzes as well as audio and video files within

this portal. The portal allows live interaction with distance students in real time.

Library linkgives access to all resources in all University libraries with possibility

to download literature sources and various databases in electronic format directly

to a personal computer.

In addition, each faculty member is given space on the so-called virtual drive. It

gives opportunity to access personal materials from any point in the world.

Departments and faculties maintain their own spaces with access by all full-time

faculty members.

The Inside UNB portal is linked to all other University units and resources.

In general with the help of MY.UNB electronic system, it is possible to extract

any information needed for normal functioning of a full-time faculty member and/or

administrator at any point in time from the quite of personal office. This refers to

teaching and administrative duties as well as research. University management

mostly communicates with other University units and individual faculty membersonly through this portal.

As mentioned at the very beginning, my other level of involvement in UNB IT

management system is associated with my duties as the Director of Graduate

Studies in the Department of Economics. UNB is currently in the process of

developing the on-line application system for all potential candidates for graduate

studies. Such a system for undergraduates is up and running. Approximately 80%

of our graduate programs are now accessible through this system. In my

Department of Economics, such a system will become fully operational in March of

2013.

This system will allow all potential candidates for graduate studies at UNB to

upload all required for admission documents directly without requirement of

sending hard copies. This will speed up the application process since all faculty

members involved in application process will be able to see all documents from

any point in the world.

As seen from the above description, UNB IT management system is well

developed and covers all areas of the University life. Now it is unthinkable to

conduct any University business without it.


215/215

Published under support of Tempus Programme

Date post:	03-Apr-2018
Category:	Documents
Upload:	mrsalannna
View:	220 times
Download:	0 times