document.xlsx page 1 of 48 Issue Log SAP Implementatio Client xyz Issue# Scenario # Status Description Solution 1 N/A closed high 2 N/A closed EH&S high 3 N/A closed EH&S Project Name: Issue Type Functional Area Priorit y Business Process Plant Maintenance Need to determine if the Project Systems Module is needed to support plant maintenance P.S. not needed for FFC. Business Design No decision has been made on the third party data integration for EHS regulatory data; slowing down Blueprint process and decisions on path Business Design critica l Not clear on whether Eastman will provide phrase library / phrase set allocation – could drive third party library needs and significantly complicate master
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document.xlsx page 1 of 48
Issue Log SAP Implementation ProjectClient xyz
Issue# Scenario # Issue Type Status Priority Description Solution
1 N/A closed high Glen Washburn
2 N/A closed EH&S high
3 N/A closed EH&S critical
Project Name:
Functional Area
Consultant Responsible
Business Process
Plant Maintenance
Need to determine if the Project Systems Module is needed to support plant maintenance
P.S. not needed for FFC.
Business Design
No decision has been made on the third party data integration for EHS regulatory data; slowing down Blueprint process and decisions on path forward
Chuck McCormick
Business Design
Not clear on whether Eastman will provide phrase library / phrase set allocation – could drive third party library needs and significantly complicate master data migration due to remapping efforts
Chuck McCormick
document.xlsx page 2 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
Consultant Responsible
4 N/A closed high
5 N/A closed medium Excel
6 N/A closed medium
7 N/A closed medium
Business Design
Plan and Manage
COPA is currently being used and they would like to try to get this in scope; can this be added to the scope?
CO/PA added to scope
Danny Gunderman
Business Design
Plan and Manage
Travel management is out of scope and is needed for expense report tracking; HR personnel numbers are needed for this also. - Will this be added to current scope?
Danny Gunderman
Business Design
Plan and Manage
Project systems is out of scope, but should be able to be replaced by plant maintenance functionality. Will this be added to scope? The decision impacts the system design.
Danny Gunderman
Business Design
Plan and Manage
Need to determine how capital budges will be tracked (Excel or Investment management).
Danny Gunderman
document.xlsx page 3 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
Consultant Responsible
8 N/A closed medium
9 N/A closed medium
Business Design
Plan and Manage
Actual costing and material ledger are out of scope and are being used to revalue inventory at month end. Will this be added to the scope?
This is something that will be considered for after Go-Live
Danny Gunderman
Business Design
Plan and Manage
Automatic bank statement processing is desired. This means the bank would supply a file of cancelled checks, and the file would automatcially by uploaded into SAP to clear the checks in SAP. Otherwise, each check would have to be cleared manually. Will this be added to scope?
This will be included in scope with no impact to ABAP development hours
Danny Gunderman
document.xlsx page 4 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
Consultant Responsible
10 N/A closed medium Print checks in-house
11 N/A closed medium
Business Design
Plan and Manage
An electronic check file going to the bank for check writing is desired. The bank prints outgoing checks for Client xyz today. The format and information required for the file will have to be reviewed. Is this going to be added to scope?
Danny Gunderman
Business Design
Plan and Manage
Long-term planning to calculate the quantity of activities by cost center for the budget is desired. This is currently done manually by the accounting department. Will this be added to scope?
Proposed Phased approach to adopt LTP processes 6 - 12 months after Go-Live
Danny Gunderman
document.xlsx page 5 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
Consultant Responsible
12 N/A closed high Glen Washburn
13 N/A closed medium
14 N/A closed EH&S high Added to scope
Business Design
Plant Maintenance
The repair and reburbishment process has not been fully defined. The elimination of the Eastman customization features requires a suitable workaround. Eastman will not give Client xyz the coding and there is insufficient time on this project to re-create it.
Business Design
Plan and Manage
Lock-box interface for file upload from bank - Determine if this will be in or out of scope?
Will request file from bank in the correct format and use std. SAP
Danny Gunderman
Business Process
Addition of Substance volume tracking to scope to address desired environmental reports and order processing checks - Will this scope change be approved?
Chuck McCormick
document.xlsx page 6 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
Consultant Responsible
15 N/A closed Order to Cash high Sean Gano
16 N/A closed Order to Cash high Sean Gano
17 N/A closed high Jane Shin
Business Process
Current Order Processing checks include many non-EHS functions such as those under commerce dept. (denied parties, forbidden countries, etc.) in addition to internal customer checks - How will this be handled in SAP?
These will be handled manually for April.
Business Process
Customer restrictions on product sales (e.g., sell to toll commissioning party only)
Inclusion rules could be used, but they will probably not be used for April 2nd.
Business Process
Procure to Pay
Specific approvals for purchase of certain materials (e.g. Mercury containing switch/thermometer; radioactive tolerance meter; etc. How will this be handled in SAP?
document.xlsx page 7 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
Consultant Responsible
18 N/A closed EH&S high
19 N/A closed EH&S high
20 N/A closed Order to Cash low Sean Gano
Business Design
QM labels - Determine whether ABAP or WWI generated
ABAP will be used to modify the print program and form to pull from the EH&S data. This allows us to leverage standard QM transactions for physical samples and label printing.
Chuck McCormick
Business Process
Need to determine responsibility for labeling/shipping for Eastman toll products - The decision has a huge impact on the EH&S design
Eastman will supply labels for toll manufactured items
Chuck McCormick
Documentation
Customer master - SR partner setup - CI template should highlight that the language must agree with the customer country because this controls the MSDS cover letter language
document.xlsx page 8 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
Consultant Responsible
21 N/A closed Order to Cash low Sean Gano
22 N/A Information closed Order to Cash low Sean Gano
23 N/A Information closed Order to Cash low Sean Gano
24 N/A closed EH&S high Added to scope
Documentation
Customer master - CI template should include note: Standard communication type = preference for MSDS delivery must be defined for each mode (fax or email too)
Sales org structure changes must be communicated to EH&S because it has a significant impact on the design.
The output determination for OTC is dependent on EH&S functions too; EHS shares SD tables and EHS MSDS uses special function 8. - Please make note of this in CI templates in section 16.
Business Design
EHS picking up mixed load checks with DG functionality - Will this stay in scope?
Chuck McCormick
document.xlsx page 9 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
Consultant Responsible
25 N/A Interface closed high Bill Lynam
26 N/A Configuration closed EH&S critical
Forecast to Stock
Machine usage time is currently captured by the Pi system and fed into SAP. This interface will disappear and a suitable substitute method for capturing this data must be identified.
A compromise proposal has been worked out between the parties involved whereby the standard will be used but reviewed at a frequency dependepent upon run time to make sure the standard is a better reflection of actual with modifications permitted on a monthly basis as rquested by manufacturing management.
Inability to access certain EHS configuration settings from Eastman system is impacting planned timeline for the system setup to support unit testing
Chuck McCormick
document.xlsx page 10 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
Consultant Responsible
27 N/A Configuration closed EH&S critical The property tree data extract from the Eastman system needs to be added to the log for resolution along with the other missing key data imports-Along with the following support questions from our master data expert: we need to discuss with an Eastman contact the following: function modules connected to the /emn/ehs table -(Structures used in custom symbols and FMs “/EMN/EHS*”), Environmental parameters and manage user exits, VATs produced for the for the hazard inducer tab, DL_CL_tree – any custom functions modules, Any custom function modules related to the DG Text pattern, All Custom Classes and Characteristics.
Chuck McCormick
document.xlsx page 11 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
Consultant Responsible
28 N/A closed WM medium Matt Willey
29 N/A Configuration closed critical
Business Process
The Physical inventory counting process for Stores that is used today will not work in an SAP WM managed environment, so a new business process using standard WM physical inventory transactions and IM physical inventory transactions is needed. Theport that drives the counting activities today will not contain accurate information going forward because of the discrepancy between the physical bins and what is set up in the system.
Process has been defined and will be logged in the Decision log.
Plan and Manage
Unable to get key FI data from Eastman to support proper system configuration in key areas
Work around identified.
Danny Gunderman
document.xlsx page 12 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
Consultant Responsible
30 N/A Configuration closed critical Bill Lynam
31
INT_1_RTP_PurchaseOrder_Via_MRP_Direct.doc
closed Req to Pay low
32
INT_1_RTP_PurchaseOrder_Via_MRP_Direct.doc
closed Req to Pay medium Kimberley Reid
33
INT_1_RTP_PurchaseOrder_Via_MRP_Direct.doc
closed Req to Pay high Seth McDaniel
34
INT_1_RTP_PurchaseOrder_Via_MRP_Direct.doc
closed Req to Pay medium Jane Shin
Forecast to Stock
Need a finalized MRP controller list because MM and PP processes are impacted.
Integration 1 Testing
Review Date Block on vendor invoice (Not an Error)
Danny Gunderman
Integration 1 Testing
Collective Usage Decision kept batch status restricted
Integration 1 Testing
Output Forms printing in A4 vs. letter on Lab results and PO forms
Integration 1 Testing
Verify vendor blocking reason codes; 2-2 payment blockcreate complete vendorBlocked for payment until it is readyAll vendor changes occurred (check acct. setup)A --> Block for payment (can this indicate it is a new reason?)B --> Block for payment
These blocking reasons are for automatic payments. 'A' is automatically set when downpayments are made and should not be used. These settings are not relevant for manual settings.
document.xlsx page 13 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
Consultant Responsible
35
INT_1_OTC_bulk item.DOC
closed Order to Cash high Sean Gano
36
INT_1_OTC_bulk item.DOC
closed Order to Cash high Kimberley Reid
37
INT_1_OTC_bulk item.DOC
closed Order to Cash medium Sean Gano
38
INT_1_OTC_bulk item.DOC
closed Order to Cash medium Sean Gano
39
INT_1_OTC_bulk item.DOC
closed Order to Cash medium Will confirm in I2 Sean Gano
40INT_1_OTC_bulk item.DOC
closed medium Kimberley Reid
41
INT_1_OTC_bulk item.DOC
closed Order to Cash medium Sean Gano
Integration 1 Testing
Pricing is not calculating the net order value in Change mode. Output control change may be the cause.
Integration 1 Testing
Transaction VK31 is causing a SAP short dump. OSS Note may need to be logged.
Integration 1 Testing
Issuing Storage Location location needs to default input.
Currently, corporate purchasing does the update of the related purchasing information, but this is not something that the ARK purchaser does. How does this need to be handled going forward?
Need to define a business process. When a new material is set up, the purchasing group will just have to review their values.
Integration 1 Testing
Forms won't print in 200 for i1 testing. Invoice, sales order, bol, packing list, delivery note, credit/debit memo
Integration 1 Testing
Goods Receipts for purchase order not printing after clicking "Post." The material document doesn't post after the terminated update either.
Goods receipts for purchase orders are printing in QAS.
document.xlsx page 16 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
Consultant Responsible
56 INT_1_PP_GR_with collective backflush closed high Matt Willey
57 INT_1_PP_Repetitive_Manufacturing_Process closed medium Kimberley Reid
58 INT_1_PP_GR_with collective backflush closed medium Kimberley Reid
59 closed high
60 closed Req to Pay high Jane Shin
Integration 1 Testing
Forecast to Stock
Need a way to differentiate between a drum with 70 lbs and a drum with 20 lbs when the inventory is posted in the warehouse.
Added SUT to configuration
Integration 1 Testing
Quality Management
During manual inspection lot creation for material P1404H0 the sample size was not calculated and the inspection lot could not be created.
Could be master data setup related
Integration 1 Testing
Quality Management
Material did not get held up in QI stock during the production posting. This is caused by the movement type 103 not be tagged to inspection type 04.
Config change needed.
Integration 1 Testing
Forecast to Stock
UP unit of measure is not working correctly
Re-transported configuration settings
Danny Gunderman
Integration 1 Testing
Goods receipt slip is printing with some errors
Just missing storage bin.
document.xlsx page 17 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
Consultant Responsible
61 working medium Bill Lynam
62 working medium Custom report YB5B Bill Lynam
63 closed Req to Pay high Jane Shin
64 Development closed Req to Pay high Jane Shin
65 Issue closed EH&S high
66 N/A Issue working critical
Integration 2 Testing
Forecast to Stock
Custom report YZMR5
Need the material document list in the alternate unit of measure YAI. - Use quick view
Integration 2 Testing
Forecast to Stock
Need to try a query - Kreid to assist
Integration 1 Testing
Purchase order output is printing with some errorsFO order types - header text is not printing on p.o. output forms.FO order types - Target Value when estimated is selected the price should not print on the form.
80% there on the purchase order- Email sent with 4 outstanding items
Open purchase orders and open contracts - load not ready
Open purchase order program appears to be working; need to test with Eastman files. Need test data on the contract file.
WWI server and Global label management server unable to ping
Lance, Charles and Ram are working on this today
Plan and Manage
Need Regions bank to approve ACH test file sent to them.
Wire transfers are an expensive fallback, so this is mission critical - Rose calling today
Danny Gunderman
document.xlsx page 18 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
Consultant Responsible
67 N/A Issue closed critical
68 N/A Development closed medium Ashlee Gaines
69 N/A Development closed high Ashlee Gaines
70 N/A Issue working
71 N/A working critical
72 N/A closed medium
73 N/A closed medium
74 N/A closed low
75 N/A closed Req to Pay medium Jane Shin
Plan and Manage
Need blank check stock, so we can send test check to bank for MICR scanning
Awaiting final checks from bank
Danny Gunderman
Plan and Manage
Update ACH payment advice form with logo and address.
Plan and Manage
Update A/P check form for logo and phone number.
waiting for logo chip, Kerry working on this
Plan and Manage
Post Go-Live
Need test lockbox and cashed check file from Regions.
Manual workaround - set to deferred for after go-live
Danny Gunderman
Integration 2 Testing
Plan and Manage
Finalize settlement rule for experimental process order
Holding up the test of the experimental process order; impacts training
Danny Gunderman
Integration 2 Testing
Plan and Manage
Could not block invoices on the payment proposal
Danny Gunderman
Integration 2 Testing
Plan and Manage
Not able to do invoice verification for a blanket purchase order
Go-Live solution in place
Danny Gunderman
Integration 2 Testing
Plan and Manage
ACH payment advice summary page does not need to print.
Danny Gunderman
Integration 2 Testing
ME22N - Specific changes are adding a new output message line.
document.xlsx page 19 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
Consultant Responsible
76 N/A working EH&S
77 N/A Issue working Req to Pay medium
78 closed Order to Cash critical Sean Gano
79 N/A Issue closed medium Bill Lynam
80 N/A Issue closed critical
Post Go-Live
SVT not available for Go-Live (Will defer for after Go-Live)
Unable to print C of A using QC20 or VL71 - Error appears: Form of address key is not definedMessage no. AM117
Tested in R3D 140 and there were no issues; Will test in R3Q 200 using a different customer. Transitioning issue back to OTC team. - Sean Gano created a
Forecast to Stock
When doing any 101 movement type operations like CORK, SAP automatically enters a batch number. We don't want this batch number entered.
Configuration change needs to be moved up. Batch number was being created in the order. This was a procedural change.
Plan and Manage
Inventory re-valuation plan needed to handle standard cost estimate differences between FFCC and Eastman
Need to obtain "ruling" from Ben . Working to do a test run to get a good estimate of the reval amount. Successful resolution reached on key areas that showed significant variance.
Danny Gunderman
document.xlsx page 20 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
Consultant Responsible
81 Issue closed critical
82 Issue closed Order to Cash medium Sean Gano
83 Issue closed EH&S critical Jack Gibbs
84 Issue working EH&S critical Matt Willey
Plan and Manage
Chart of accounts has not been finalized. This is impacting completion of configuration settings.
New transports moved up.
Danny Gunderman
Standard texts can not be extracted and easily mapped to the new FFCC process for uploading text. The standard SAP process does not differentiate text between the ship to and sold to customers. A new process for maintaining text in SAP is needed and a plan to get the text entered into the FFCC system is needed.
Model orders and copy will be used
Unable to print Global labels via EHS
Purchased material labels and customer marking label not printing
ABAP solution being investigated to resolve
document.xlsx page 21 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
Consultant Responsible
85 Issue closed Order to Cash high Lauren Guido
86 working Order to Cash high Kimberley Reid
87
TPK_INT_2_OTC_DELIVERY AND SHIPPING PROCESS W
closed Order to Cash high Sean Gano
88 Issue working high Kimberley Reid
89 Issue closed high Bill Lynam
90 Issue closed critical Follow-up with Marvin Ashlee Gaines
Invoice, BOL, Sales Order, Delivery Note, and Packing List on hold due to developer changes
Transport released and forms ready to be tested in 200
TPK_INT_2_OTC RAIL CARTPK_INT_2_OTC_BULK ITEM TPK_INT_2_OTC_PACKAGED ITEM TPK_INT_2_OTC_DELIVERY AND SHIPPING PROCESS WITH FREIGHT COSTINGTPK_INT_2_OTC_MATERIAL RETURNQuality Certificate for BatchTPK_INT_2_OTC_SAMPLE SHIPMENT
Integration 2 Testing
*EHS MSDS not tested in script due to inability to print*Apply payment from customer and Accounting Check not tested due to readiness of previous steps
*EHS data to be fixed and printer ready to go.*Transport released and forms ready to be tested in 200 (Need correct address on MSDS)
Integration 2 Testing
Testing for Cert for deliveries couldn't be processed completely
Customer form of address issue; Comparison of the customer master pre-configured client data to the newly created customers
Quality Management
Add EHS data to sample bottle label
Forecast to Stock
Process order configuration for mixing not in 200 yet for testing
No longer needed to support the business process.
Plan and Manage
Need House bank field added to vendor master load
document.xlsx page 22 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
Consultant Responsible
91 closed Order to Cash critical Sean Gano
92 closed Order to Cash critical Sean Gano
93 Issue closed medium Kimberley Reid
94 Master Data working high Ashlee Gaines
Integration 2 Testing
The Dangerous Goods information is not displayed on the Bill of lading
May need to follow-up with Vinod because the team thought that the issue was addressed because it was working on the delivery document.
Integration 2 Testing
Current Delivery note and packing list display the batch characteristic values and this should not be listed.
May need to follow-up with Vinod.
Quality Management
The certificate of analysis does not have Allan's signature included.
Marvin will be able to make the change
Plan and Manage
Time constraints are impacting the ability to review the customer master file address, banking info
Need to complete this review to avoid data issues at Go-Live. Note: Shawn Nast would like to correct issues post Go-Live, but this may require backing out previously posted transactions that are tied to the record.
document.xlsx page 23 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
Consultant Responsible
95 Master Data working high Ashlee Gaines
96 Cut Over working Req to Pay critical Jane Shin
Plan and Manage
Time constraints are impacting the ability to review the 1099 and accounting only vendor master file address and payment terms
Need to complete this review to avoid data issues at Go-Live. Note: Rose Sparks would like to correct issues post Go-Live, but this may require backing out previously posted transactions that are tied to the record.
The sample extract for open purchase orders and contracts has not been received for the new fields that were requested two weeks ago
This is critical to the open PO and contract conversion program testing
document.xlsx page 24 of 48
Issue# Scenario # Issue Type Status Priority Description SolutionFunctional Area
