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Learning Objectives
• Project Management Overview• Role & Responsibilities• Tools & Techniques and Report Project Progress • Questions & Answers
What is Project Management?
Objective • Provide common standards to ensure discipline
Ultimate goal • Delivery of quality products• Produced on time• Within budget• Accomplish the stated objectives
Project Management Framework
Lead to specific project objectives
Means to achieve specific project objectives
Create a unique product or service, beneficial change or added value
Project Manager Key Skills
• Communication• Organizational skills• Team-building skills• Coping skills• Technology skills• Negotiation• Problem solving• Influencing• Leadership• Cultural awareness • Interpersonal skills• General management skills (budgeting, scheduling)
Importance of Stakeholders
• Person actively involved in the project• Positively or negatively impact project• May influence the deliverable and timescales• Define, Clarity, Change to• Determine there needs and expectations• Manage there expectations over the course of
the project• Identify stakeholders as early as possible !
Who is part of the project team ?Core team members• Steering committee• Project Sponsor• Project Management• Project teamExtended/Optional• Quality Assurance• Change Management• Training• Customer
Stakeholder Roles & Responsibilities
• Steering committee - establishing need, reviews, assessment's, approval
• Project sponsor - leads in getting project established
• Project Manager - ultimately responsible for ensuring project success
• Project team - for producing the project deliverables
• Customer - using the product or services
Questions to be asked ?
Solution or Programme Goal Approach or High Level Plan
Problem or Major Need
Project Initiation Tool
PURPOSE(AIMS/OBJECTIVES)
AUDIENCE or STAKEHOLDERS(DRIVERS / SUPPORTERS / OBSERVERS?)
DESIRED END RESULTOr CRITICAL SUCCESS FACTORS)
MEASURES OF SUCCESS(STANDARDS / CRITERIA)
WHY IS PROJECT BEING DONE?
WHAT FOR?
WHAT IS THE RESULT?
WHO IS PROJECT FOR?
WHO WILL BENEFIT (OR NOT)?
WHO WILL IT INVOLVE?
GOALS!WHAT MAKES THE
PROJECT A SUCCESS?
WHEN ARE WE FINISHED?WHAT CAN BE MEASURED?
HOW DO I MEASURE SUCCESS?
NAME/TITLE
MEASURABLE / UNMEASURABLE
QUALITATIVE /QUANTITATIVE
Stakeholder Analysis
PriorityH/M/L
Stakeholder StakeholderPerspective
Mitigation Action
H Director Project is not value for money
Develop robust business case, demonstrating value for money benefits
M Manager Could impact teams resources
Allocate project resources during planning stage
Risk Analysis
ImpactH/M/L
LikelihoodH/M/L
Risk Identified Mitigation Action
H M Project not delivered to time scale
Develop project plan for approval
H M Steering committee does not understand approval key stages
Communication plan and quality plan will be developed
Gantt Chart
• Named after its originator Henry Gantt
• A Gantt chart is a graph which illustrates on a timeline when each activity will start, finish and end
• It’s a pictorial representation of each stage of the project.
Activity-in-the-Box Network Diagram (Making the Tea)
START FillKettle
Switch Kettle On
Boil Water(Initial) Scold Pot Put
Tea-bag In
Re-Boil
PourWater
Place PotOn Tray
ServeENDTEA
SERVED
Put MilkIn Jug
Put SugarIn Bowl Get Tray Put Milk, Sugar,
Cup & Saucer on Tray
10s 3s 180s 10s 5s
10s
15s 5s
15s 15s 10s 10s 20s
Critical Path Analysis (for Making the Tea)
START FillKettle
Switch Kettle On
Boil Water(Initial) Scold Pot Put
Tea-bag In
Re-Boil
PourWater
Place PotOn Tray
ServeENDTEA
SERVED
Put MilkIn Jug
Put SugarIn Bowl Get Tray Put Milk, Sugar,
Cup & Saucer on Tray
10s 3s 180s 10s 5s
10s
15s 5s
15s 15s 10s 10s 20s
TOTAL TIME = TIME ON CRITICAL PATH = 253 secsCritical Path
Reporting Tools
• The Highlight Report is produced by the Project Manager or the main purpose of providing the Project Board with the status of the stage and project.
A Highlight Report should contain, at a minimum:
• Dates • Achievements in the current period • Achievements expected in the next period • Budget and schedule impacts • Actual/potential problems and resolution suggestions
Question 1
• The project is going according to the plan and it is nearly completed. Client calls and says their marketing department had to make ‘a very small change’ in the source file
• It is a corporate brochure translated and typeset into 10 languages
• And you are new to the company
Answer Choices
a) Say yes in order to keep the client happyb) Work out the extra cost & time and try to meet
the deadline and inform the client accordingly c) Refuse to undertake the change as this is not
your fault and your team is scheduled to start another project right after this one
d) Check your contingency plan to see if you can absorb the request
WAVE - more informationTo find out more about WAVE and how we support Voluntary & Community Organisations inWestminster, visit our stand or:Call: 0207 697 1962Email: [email protected]: www.wave-vcs.org.ukTwitter: @WAVE_LDN