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Project Management

“There are at least two things that you should learn toboost your career. Try marketing/sales and projectmanagement” – Tun M

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the wisdoms…..

“The purpose of an organization is to enable common mento do uncommon things.” – Peter Drucker

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Why are we here?

1. To refresh project management principles

2. To learn from each other experiences in projectmanagement

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Experience in Project Management

What is you project management story?

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Types of Projects

Marketing/SalesCampaigns

Product LaunchingEvents

New ProductDevelopment

Business ProcessImprovement

Wedding Reception Getting aMasters/Doctoral Degree House Moving/Warming

Birthday Party

CustomerResearch/Intelligence

Competitor’s Analysis

New Pricing Structure

New MarketDevelopment

Closing ManufacturingPlant Submitting Tender

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Purpose of Project Management

1. To achieve the desired outcome of the project.

2. To be able to use resources effectively andefficiently.

3. To use the learning for another project.

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Three Key Levers of Project Management

Budget Scope

Time

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Project Management Framework

Organizing

Evaluating

Planning

Directing

Controlling

1. Breakdown task.2. Assign roles and responsibilities.3. Establish project structure.4. Communication plan.

1. Scope planning.2. Budget planning.3. HR planning.4. Set timeline5. Internal kick-off

1. Mobilize resources.2. Timeline management.3. Provide leadership4. Project meeting5. Reporting

1. Dealing with issues/constraints.2. Control measure3. Risk plan4. Deliverables management5. Acceptance Testing & Quality plan

1. Performance review.2. Quality control.3. Change management4. Handover

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How to customerexplained it

How the Project Leaderunderstands it

How the analystdesigned it

How the programmerwrote it

How the BusinessConsultant describes it

How the project wasdocumented

What operationsinstalled

How the customer wasbilled

How it was supported What the customerreally needed

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Common Issues…

1. Communication breakdown.2. Scope planning not done effectively.3. Missed deadlines.4. Not enough manpower.5. Budget constraints.6. Poor risk management.7. Leadership vs Followership.8. Off specifications.

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Just For Fun!1

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Good Project Manager…

1. Good understanding nature of the project.2. Ability to deal with project crisis.3. “Spade a spade”.4. Clear communication without emotional attachment.5. Maintain good professional relationship with

stakeholders (sponsor, lead, members,customers/clients and vendors)

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Team MEMBER..

1. You are not the project lead; concept of followership.2. Be an active team member.3. Avoid conflict with project lead, seek reconciliation.4. Tell the bad news early.5. Never sabotage.

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1. You are not the team member; concept of leadership.2. Be an active listener.3. Always seek clarification.4. Manage expectations of the stakeholders.5. Be bigger than the team member.

Team LEADER..

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It Happens!!1

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1. Project is just a project, don’t get carried away.2. Communication is king.3. Leadership is about which mountain to climb,

management is about climbing it efficiently.4. Be careful of artificial deadlines.5. Use the levers to control the project.6. Know your limitation.7. Be bigger.8. Keep to your words.

Key Points Summary

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“Always think three steps ahead” - Anonymous

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Food for Thoughts

“No organization can depend on genius, the supply is alwaysscarce and unreliable. It is the test of an organization to makeordinary human beings perform better than they seem capableof, to bring out whatever strength there is in its members and touse each man’s strength to help all the other members perform.It is the task of the organization at the same time to neutralize

the individual weaknesses of its members. The test of theorganization is the spirit of the performance.” – Peter Drucker

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May the force be with you.. :P“Want to make God laugh? Have a plan!” – Arthur Burns

Prepared by Khairul Anwar donkhairul@gmail.com+ 6012 695 3164

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References1. Harvard Business Review magazines, issue May 2009 – April

20102. Peter Drucker, Management, Tasks and Responsibilities3. Gary Hamel, The Future of Management4. McKinsey Quarterly website, www.mckinseyquarterly.com5. Dilbert website, www.dilbert.com6. Project Management Institute, www.pmi.org7. Marvel comic website, www.marvel.com8. Project Management picture, www.hojohnlee.com9. Personal failures and experiences, www.marketingplanbook.com