Building Local Information

Support to Ontario Newcomers

(BLISON)InformOntario Symposium “High Tech – High Touch”

June 20, 2014

Project Objectives

Strengthen local

collaboration

Ensure better use of community information

Build sound information

management practices

Create Learning Materials Based on Local Experience to:

Learning Resourceslearning.informontario.on.ca

Learning Resources

Module 1 Module

2

Knowing Your Community Creating Meaningful & Sustainable

Information Resources

Year 3 Learning Objectives

Strengthen local

collaboration

Promote sound Information

management

Build lasting local

partnerships

Offer tools to enable IO members to create strategies to:

Cross-sector Benefits

Knowledge

sharing

Support diverse demographics

Use of reliable

information

Adaptableinformationresources

Knowingavailable services

Up-to-dateinformation

Cross-sector Benefits

Filling Gaps in Information &

Referral

Filling Gaps inService Delivery

INFORMATION MANAGEMENT

1. Experience and a proven track record

2. Following standards of practice to ensure reliability,

consistency and currency

3. Having sufficient, trained and skilled staff responsible for information management

COLLABORATION 1. Ongoing information

exchange among partners from different sectors

2. Shared decision-making among partners from different sectors

3. Joint investment of staff, skills, time and funds

Sustainable Information Management

• Lack of knowledge/awareness of good information management practice

Disconnect with the Community Information Centres

Lack of promotion, marketing and communication for community

information

Lack of awareness and knowledge of sound practices

Piece–mill funding of information resource projects

Lack of adaptable and flexible information resources

Unsustainable individual organizations’ internal resources

Challenges to Information Management

• Lack of knowledge/awareness of good collaboration practice

Lack of adequate funding leading to competition and territorialism

Lack of resources to be allocated for collaboration and community

engagement

Lack of mutual education & knowledge flow in communities

Lack of participation in a broader service delivery system & planning

Lack of community development knowledge/practice

Challenges to Information Management

Building Sound Information Practices

Organization’sknowledge/awareness

of good information management practices

• Assessing information needs• Criteria for reliable and trustworthy information

• Assessing organization’s information management practices• Creation of Meaningful Information Resources

Building Sound Information Practices

Organization’sknowledge/awareness

of good information management practices

Building Sound Information Practices

Organization’sknowledge/awarenessof good collaboration

practices

• Mapping the landscape• Assessing current working relationships

• Readiness check list

Building Sound Information Practices

Organization’sknowledge/awarenessof good collaboration

practices

Building Sound Information Practices

Organization’sknowledge/awarenessof good collaboration

practices

Organization’sknowledge/awareness

of good information management practices

SOUND PARTNERSHIPS

SOUND INFORMATIONMANAGEMENT

Filling gaps in I&R and service delivery

Local information needs determined

SOUND INFORMATION MANAGEMENT

Checklist

Local information needs determined Existing sources of information assessed

SOUND INFORMATION MANAGEMENT

Checklist

Local information needs determined Existing sources of information assessed Key players in the landscape identified/relationships assessed

SOUND INFORMATION MANAGEMENT

Checklist

Local information needs determined Existing sources of information assessed Key players in the landscape identified/relationships assessed Organization information management needs determined

SOUND INFORMATION MANAGEMENT

Checklist

Local information needs determined Existing sources of information assessed Key players in the landscape identified/relationships assessed Organization information management needs determined Meaningful information resources identified

SOUND INFORMATION MANAGEMENT

Checklist

Local information needs determined Existing sources of information assessed Key players in the landscape identified/relationships assessed Organization information management needs determined Meaningful information resources identified Resources allocated Ongoing collaborative data collection and analysis

SOUND INFORMATION MANAGEMENT

Checklist

Local information needs determined Existing sources of information assessed Key players in the landscape identified/relationships assessed Organization information management needs determined Meaningful information resources identified Resources allocated Ongoing collaborative data collection and analysis

SOUND INFORMATION MANAGEMENT

Checklist

Standard 16: Cooperative Relationships With Service Providers

- Build an integrated service delivery system- Ensures broader access to community services- Maximizes the use of existing resources- Facilitates access to most appropriate providers

Cooperation Standards

Standard 16: Quality Indicators

1. Joint service delivery, e.g., participation in case management2. Work collaboratively to address issues that have a critical impact in the community3. Participation in community-wide data collection, analysis and reporting activities

Tells us WHAT not HOW?

Cooperation Standards

Awareness of the project Shared understanding of the need Shared values and understanding of benefits Shared objectives Shared implementation Shared accountability Shared vision for the future / advocacy

SOUND PARTNERSHIPS

Awareness of the project Shared understanding of the need Shared values and understanding of benefits Shared objectives Shared implementation Shared accountability Shared vision for the future / advocacy

PARTNERSHIP AGREEMENT

Check InDo the process and the

agreement requirement for sustainable

community information management

make sense in your work?

Check InDo the following

proposals make sense for InformOntario?

• InformOntario to develop Collaboration Standards

• InformOntario advocacy to ensure information management and collaboration standards

across the province

What’s Next?

• BLISON - Development and testing of the 3rd Module – Fall 2014

• Ongoing engagement of InformOntario members in professional development and advocacy

For information about the Building Local Information Support to Ontario Newcomers

Project, contact:

Aleksandra Petrovic, Project Coordinatorblison@informontario.on.ca

519-721-1837

The success of this project is due to the co-creation efforts of project

participants, supporters and contributors.

Your knowledge and input are valued.

Thank You!