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Communication barriers
Remax Battery company Pvt. Ltd.
&Anupam Industries Ltd.
~b y
YO U T H IN K
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What is communication
The lubricant of organizations Conveying & receiving information
Between individuals /groups
With a purpose in mind
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Importance of communication
Control
Motivation
Emotional Expression
Information
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Manufacturing units -
Lucas TVS - Remax Battery co. ltd.
Anupam Industries ltd.
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Person details
For RemaxBattery Company Ltd:Mr.Tapan Nath;MD
For Anupam Industries Pvt Ltd.Mr. Sandeep Kumar Bose;GM Operations
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Findings
Language Barriers
Distance Problem
Hierarchical Structure
Trade Union(Barrier in directcommunication)
Rumors
Medium problem
Feedback problem
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Communication barriers
Internal communication
External communication
Interpersonal communication
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internal Communication barriers
Noise
Poor feedback
Selection of inappropriate medium
A wrong mental attitude
Delay in message transmittal
Physical separation of the sender andreceiver
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Noise
Noise is any random or persistentdisturbance that obscures, reduces, orconfuses the clarity or quality of the
message being transmitted.
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Poor feedback
Feedback is reaction, Without it, thesender of the message cannot knowwhether the recipient has received the
entire message or grasped its intent.
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Selection of inappropriate medium
In any given situation the medium, or media,for communication must be selected. Onemedium may work better than another.However, in many cases a combination ofmedia may be used for the communicationprocess to function effectively.
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A wrong mental attitude
One principal barrier to effectivecommunication is mental. It consists ofnoise in the mind of the sender orreceiver.
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Physical separation of the sender and receiver
Both time and space (the physical separationbetween the sender and the receiver) mayserve as barriers to effective
communication.
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Empathy and Other Relationships
Lack of empathy can create a barrier betweenthe sender and receiver. Empathy, asdefined in the Dictionary, is "understandingso intimate that the feelings, thoughts, andmotives of one are readily comprehended byanother." You can transmit a better messageif you can put yourself in the receiver's
place and analyze the message from hisviewpoint. The same holds true for thereceiver.
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External communication
Delay in message transmittal
No feedback
Status difference
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Delay in message trasmittal
Generally, managers make more frequent useof oral, rather than written, communication.However, the media one selects forcommunication in a particular situationshould correlate with the feedbackrequirements. A communication failure orpartial failure could occur if the media youselect for transmittal of a message isinappropriate and necessary feedback is notreceived
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No feedback
The need for feedback should be clearlyunderstood. Feedback is the return ofa portion of the message to the sender
with new information. It regulates boththe transmission and reception.
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Status difference
T h e re ca n b e d iffe re n ce in tw o p e rso n s
sta tu s w h ich m a y le a d to
co m m u n ica tio n b a rrie rs
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Interpersonal communication
Selective perception
Grapevine and rumors
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Selective perception
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Grapevine and rumors
The grapevine is an informalcommunication network within anorganization.
Research reflects that about 75 % of thecommunication in the grapevine isaccurate.
Rumors have no basis in accuracy
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recommendations
Try to improve feedback system
Should go for I am OK ,U are OK
Should go for both way communicationin organization
Noise reduction through betterinterpersonal relationship
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conclusion
We have examined the principal barriers to effectivecommunication . We have seen all around us theproblems resulting from the inability of people in today'sworking environment to penetrate these barriers.
Can we let the barriers to effective communication in the
organization continue to block the path to effectivemanagement? What are we going to do about it? Try to reduce these barriers, some of them may be
eliminated. As a result, management of yourorganization will be enhanced. Why not take such action
today?
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acknowledgement
To
Globsyn Business School
Deboprasad Chattapadhya sir, Debojyoti Majumdar sir
Ipshita mam
Classmates
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bibliography
Anupam industries.com Wikipedia
Authorstream.com
Scribd.com
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Thank you