Projectplace

Paul Bamforth | UK Country Manager| paul.bamforth@projectplace.com

Lean & AgileEmpower your teams and increase collaboration with digital technologies

Agenda

Introduction

About Projectplace

Management – Shaping of human

behaviour

Lean & Agile

Kanban – a collaboration trend

Summary

143,292

registered users

927,187

Founded as one of the world’s first

SaaS companies

1998

170number of projects

in people-centric

collaboration

employeesin eight countries

Pioneer

uptime99.97%

Average service

The empowering collaboration tool

3 Pillars to an Organisation success

INFORMATION MANAGEMENT COMMUNICATION

PROJECT MANAGEMENT

Key IT Trends

GLOBALISATION CONSUMERISATION OF IT CLOUD ADOPTION CLOUD ADOPTION MOBILITY SECURITY MOBILITY MOBILITY SEECURITY CONSUMERISATION OF IT CLOUD ADOPTION GLOBALISATION SECURITY CONSUMERISATION OF IT MOBILITY GLOBALISATION MOBILITY CLOUD ADOPTION SECURITY CONSUMERISATION OFGLOBALISATION CLOUD ADOPTION MOBILITY SECURITY IT SEC

Business Trends and challenges

MULTIPLE TEAMS

INTERNALLYEXTERNALLY

EFFICIENCYHIGHER

PRODUCTIVITY DEMAND

INCREASED COMPETITION

ECOSYSTEMS

PARTNERSSTAKEHOLDERS

Is today that different?

Management = shaping behaviours

Shaping behaviour

› Use role-model leadership, instructions and core values with good examples to activate behaviour you want (20% of behavioral shaping)

› Give positive feedback on the behaviour you want to have more of (The other 80%)

› Ignore behaviour you do not want (It will decrease over time)

› Be very cautious with negative feedback (It will make people unmotivated, defensive and insecure.)

New knowledge about how to shape human behaviour

› Our brains are hard-wired to coordinate behaviour by positive intermittent reinforcement

Transparency provides management

control with less overhead› Control through

transparency is a key principle within Lean, Agile and Social Business

ProjectsAn essential key to success

5 New Project Buzzwords

1. Rolling-Wave Planning

JIT, eliminate waste, adapt, plan to learn

2. Lean, Agile & Kanban

Visualise Workflows, Control through Transparency, Kanban-inspired visual management tools

3. Customer-Centric

Stakeholder involvement increases perceived project value

4. Activity Streams

New social technology can be used to shape effective behaviour. Why is this working? We are made for collaboration!

5. Social

There is no turning back, PM best practice and theory will be based on behaviour science + new collaborative technology. It may not be labeled social, but it will be more social than ever.

Traditional PM versus Social PM

TraditionalPM on top of everything

Low level detailed planning – hard to

change Report gathering

Gantt world

SocialDelegating

responsibilities

Knowledge sharing

Kanban world

Lean & Agile

Lean, Agile & KanbanNonlinear Management (NLM) management techniques and strategies started to appear more than 30 years ago. Examples: Systems Theory (CAS), Concurrent Engineering, Toyota Kaizen, Lean Production

Important values and principles within lean and agile› Efficiency = to increase or maintain perceived customer value with less work

› Self-Organized Teams: The ones who execute the work should be the ones planning it

› Control through transparency

› Continous improvement

› Workflows should be visible for everyone

› Kanban-inspired Visual Management Tools

Overview of the Agile methodCommon Values for Agile Methods› Individuals and interactions over processes and tools

› Working software /solution over comprehensive documentation

› Customer collaboration over contract negotiation

› Responding to change over following a plan

That is, while there is value in the items onthe right, we value the items on the left more.

Twelve principles underlie the Agile Manifesto, including:› Customer satisfaction by rapid, continuous delivery

› Frequent delivery (weeks rather than months)

› Working solution is the principal measure of progress

› Even late changes in requirements are welcome

› Close, daily cooperation between business people and executors

› Face-to-face conversation is the best form of communication (co-location)

› Projects are built around motivated individuals, who should be trusted

› Continuous attention to excellence (and good design)

› Simplicity

› Self-organizing teams

› Regular adaptation to changing circumstances

Lean

Lean in Projectplace

Working Lean is all about reducing waste and adding value

› Clear Goal

› Communication

› Visual Management tools

› Standardisation

› Kaizen – continuous improvement

Agile

Responding to change

Divide and Conquer

Sprint

› Working conditions for the team › Regular repeatable work cycle

› Team decide on duration

› Produce shippable product

› Emphasis on working code

› Start with Sprint Planning meeting› Product Owner and Team decide what to move

from Product Backlog to Sprint Backlog

› Estimates for stakeholders (Planning Poker)

› Daily Scrum meetings

› Conclude with Sprint review meeting

Lean, Agile and Kanban is spreading from production and product

development to many industries and business areas.

How agile are you? 69% or 45%?

Kanban boards, The next big collaboration trend

- How come?

What is a Kanban board?› Visual Signal - The card› A ”Pull” System› Culture of continuous improvement› Visualisation of work and teams progress› Flow – stop starting, start finishing!› Success through collaboration› Enable customer value through continuous delivery

How can digital Kanban boards help your organisation achieve success?

› Self-organising teams› Limit WIP› Efficiency› Transparency› Customer Satisfaction› Empower teams – gain control

The danger of multitasking

› Multitasking increases the chances of making mistakes and missing important information and cues.

› Multitaskers are also less likely to retain information in working memory, which can hinder problem solving and creativity.

› We think we can – but it is simply impossible neurologically.

› Causes cognitive impairment.

› Can lead to people making objectively poorer choices, choices they later regret.

If you want to read more about this:

› To learn more about Organize Your Mind, Organize Your Life, visit the Harvard Health Publications website.) Dr. Paul Hammerness and Margaret Moore, authors of Organize Your Mind, Organize Your Life, a new book from Harvard Health Publications.

› www.psychologytoday.com

Many people take pride in how well they multitask. But new research suggests some big downsides to it:

Visualisation accelerates learning and the ability to

prioritise› Kanban visualises work and

limits work-in-progress

› Visualising work allows us to transform our conceptual and threatening workload into an actionable, context-sensitive flow (we see what we are doing)

› Limiting our work-in-progress helps us complete what we start and understand the value of our choices

Ability to self-organise is the key to high-performance

teams› The board is a natural

gathering point to discuss issues, solve problems and learn

› Psychological projection onto the visual cards makes uncomfortable feelings more easy to handle

› The kanban board makes behaviour clearly visible

Collaborative Planning reinforces efficient project

behaviour

Group psychology and modern behaviour science can explain why!

So is the Gantt chart dead

Rolling-wave planning Integrating three visual collaborative planning

toolsProject Complexity Deliverables/Milestones Gantt Chart Kanban Boards

Gantt. But not just any Gantt.Agile Gantt.

Gantt vs Kanban

Co-exist!

Management skillset

Behaviour

New management mindset

Willingness to change

New tools

What kind of collaboration tool should you choose?

› Well it depends on..› Start out with a simple solution› Make sure it can grow with you...

Project management & execution

Team & task collaboratio

n

Document collaboratio

n

Project management & execution

› Holistic view of collaboration from planning to execution

› Keep your plan alive with agile Gantt

› Increase project control with kanban boards

Greater control and collaboration

”In preparing for battle, I have always found that plans are useless but planning is

indispensable.”

— Dwight D. Eisenhower

Summary

Overview of Projectplace

Management = Shaping behaviours

Lean & Agile

KanBan

Empower your teams with collaborative planning and execution

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