Project Repor2.docx

8/9/2019 Project Repor2.docx

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Project Report

On

RECRUITMENT & SELECTION PROCESS WITH

SPECIAL REFERANCE OF BIG BAZAAR FUTURE VALUE

RETAIL LT!"

A PRO#ECT REPORT SUBMITTE IN PARTIAL FULLFILMENT OF THE

RE$UIREMENT FOR THE AWAR OF THE EGREE OFMASTER OF BUSINESS AMINISTRATION

A%%'(te) to UPTU L*c+no,

UNER THE GUIANCE OF SUBMITTE B-.

Mr!VINA- GUPTA R(*/ Sn01

2Tr(nn0 G*)e 3 MBA IIIr)Se/

Ro''!No!4555678849

:!P!Co''e0e o% M(n(0e/ent A0r( 2Co)e.95;3

Appro


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STUENT ECLARATION

I hereby declare that the project titled "RECRUITMENT & SELECTION

PROCESS WITH SPECIL RE!ERENCE O! I# $R !UTURE

%LUE RETIL LT'" i( a) ori*i)al piece o+ re(earch ,or- carried o.t by

/e .)der the *.ida)ce a)d (.per0i(io) o+ Mr' 1ML SIN#H at I#

$R' The i)+or/atio) ha( bee) collected +ro/ *e).i)e & a.the)tic

(o.rce(' The ,or- ha( bee) (.b/itted i) partial +.l+ill/e)t o+ Ma(ter o+

.(i)e(( d/i)i(tratio) o+ Ni-hil I)(tit.te o+ Ma)a*e/e)t !arah Math.ra2

I)dia2 i( /y ori*i)al ,or- a)d )ot (.b/itted +or a,ard o+ a)y other de*ree2

diplo/a2 +ello,(hip2 or other (i/ilar title( project'

P'(ce> A0r(

(te>

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Un


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E(/ner? Cert%c(te

The project report o+ E%ICHRN SIN#H o) "RECRUITMENT &

SELECTION PROCESS WITH SPECIL RE!ERENCE O! I# $R

!UTURE %LUE RETIL LT'" i( appro0ed a)d i( acceptable 3.ality a)d

+or/'

Se(' E(/ner Etern(' E(/ner

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AC:NOWLEGEMENT

I a/ +ort.)ate to ha0e *ot a) opport.)ity to .)der*o the 6i)ter)(hip7 at i* a5aar! The

project ha( bee) 0ery .(e+.l +or /e i) .)der(ta)di)* the 0ario.( pra*/atic a(pect( o+ the

/a)a*e/e)t +.)ctio) practice i) the real ,orld'

I e8pre(( /y deep (e)(e o+ *ratit.de to Mr! Vn(= G*pt( +or their co.)(el thro.*h o.t /y

trai)i)*' I ,o.ld al(o li-e to e8pre(( /y *ratit.de to all the /e/ber( +or their a((i(ta)ce a)d

co)(ta)t /oti0atio)'

bo0e all2 I *i0e /y (pecial tha)-( to all /y +ac.lty /e/ber( ,ho ha0e (.pported /e' I a/

0ery tha)-+.l to all o+ the/ ,ho ha0e *.ided /e +or /y project'

EVICHARAN SINGH

MBA @n)=e(r

Ro''!No!455;;788@@

TABLE OF CONTENTS

Topc? P(0e No!

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9' E8ec.ti0e S.//ary9

:' I)trod.ctio) :

;' Recr.it/e)t a)d Selectio) Recr.it/e)t Strate*ie( a)d Re(o.rce( ?

Po(itio) ))o.)ce/e)t( @

The Recr.it/e)t I)d.(try @

The Recr.it/e)t Proce(( 99

Selectio) 9;

Objecti0e( o+ Recr.it/e)t a)d Selectio) :.

Pa)taloo) Retail I)dia Li/ited2 i( I)diaD( leadi)* retailer that operate( /.ltiple

Retail +or/at( i) both the 0al.e a)d li+e(tyle (e*/e)t o+ the I)dia) co)(./er /ar-et'

LINES OF BUSINESS OF THE ABOVE STORE>.

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EGtaili)*

!ood

!a(hio)

Ho/e Sol.tio)

#e)eral Mercha)di(e

Lei(.re a)d E)tertai)/e)t

Well)e(( a)d ea.ty

oo-( a)d M.(ic

i* a5aar2 ,hich ha( abo.t 9=B o.tlet( acro(( the co.)try2 i( al(o pro/oti)* (/all retailer(

by partly ha0i)* the (hopGi)G(hop co)cept' The (elected retailer( p.t .p their co.)ter( a)d(ell thro.*h the o.tlet' The (/all retailer( al(o lo,er their price( a( they *ai) thro.*h b.l-

(ale('

Li+e at i* a5aar i( pretty (el+G(.++icie)t' I+ yo. ,ere trapped i) there +or a ,ee-2 yo. co.ld

li0e a *ood li+e' .t to appreciate the ).a)ce( o+ ho/e eco)o/ic(2 o)e (ho.ld try co/pari)*

price(' The clothe( e(pecially de(er0e a) i)depe)de)t +eat.re o+ their o,)'

The i* a5aar i( the di(co.)t (tore ,hich o++er( a ,ide ra)*e o+ prod.ct( .)der o)e roo+'

The prod.ct( i)cl.de apparel( a)d )o)Gapparel( (.ch a( .te)(il(2 (port( *ood( a)d +oot,ear'

The !ood a5aar pro0ide( a ra)*e o+ +ood a)d *rocery prod.ct( ra)*i)* +ro/ +re(h +r.it( a)d

0e*etable(2 (taple(2 !MC# prod.ct( a)d readyGtoGcoo- prod.ct(' The Ce)tral o++er( a chai)

o+ (tore( i)cl.di)* boo-( a)d /.(ic (tore(2 *lobal bra)d( i) +a(hio)2 (port( a)d li+e(tyle

acce((orie(2 *rocery (tore a)d re(ta.ra)t('

Ser.

Partic.larly de(i*)ed +or the re*.lar /iddleGcla(( +a/ily that re3.ire( clothi)* that la(t( a)d

doe()4t b.r) hole( i)to the poc-et( o+ e8i(ti)* clothi)*2 thi( (tore o++er( *ood bar*ai)(' What

yo. ,o)4t *et here i( de(i*)( yo.r +rie)d( ,ill drool o0er' Chec-( a)d (tripe( are li-e the +arG

e)d o+ the creati0e e8erci(e here2 a)d the be(t bet +or the +a(hio) co)(cio.( ,o.ld be the plai)

colo.r( o) di(play'

B0 (((r

9' V(ret=>i* a5aar o++er( a ,ide 0ariety o+ prod.ct( o+ di++ere)t price( a)d di++ere)t

3.alitie( (ati(+yi)* /o(t o+ it( c.(to/er('

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:' $*('t=>Pro0idi)* 3.ality at lo, price( a)d ha0i)* di++ere)t

type( o+ prod.ct( +or di++ere)t i)co/e c.(to/er( i( a)other ad0a)ta*e'

;' Prce>( )oted the price( a)d o++er( i) i* a5aar ha0e bee) o)e o+ the /ai) attractio)(

a)d rea(o)( +or it( pop.larity' The price ra)*e( a)d the prod.ct( o++ered are 0ery (ati(+yi)* to

the c.(to/er('

i* ba5aar ha( bee) -)o,) +or it( *reat (ale a)d *reat o++er(' i* ba5aar

ha( had lo)* li)e( o+ people ,aiti)* to *et i)to the (tore +or the (ale' There+ore2 the (ale( that

i* a5aar ha( had ha( i)crea(ed (ale( i) a h.*e ,ay d.e to the (ale( a)d o++er(2 th.( thi( ha(

bee) o)e o+ the /ai) ad0a)ta*e( o+ i* a5aar'

?()

F Store '(=o*t>The (tore layo.t a)d the a((ort/e)t o+ *ood( i( )ot the be(t at i*

a5aar2 a( the 3.a)tity o+ *ood( (old i( /ore the arra)*e/e)t a)d a((ort/e)t o+

*ood( i) the (tore i( the *reate(t' He)ce at ti/e( c.(to/er( +i)d it hard to +i)d ,hat

they re3.ire2 thi( lead( to di((ati(+actio) o+ c.(to/er'

F Lo,er *('t= o% 0oo)?>( i* ba5aar ai/( /ore to,ard the /iddle i)co/e *ro.p2

the 3.ality o+ *ood( i( )ot o+ the hi*he(t 3.ality2 a)d thi( i( (o/eti/e( a di(ad0a)ta*e

a( (o/e ,o.ld pre+er better 3.ality to the price2 /a-i)* c.(to/er( to (earch +or

di++ere)t place('

F oe? not (ppe(' to t1e e'te>( /e)tio)ed abo0e2 the /ai) c.(to/er( are /iddle

i)co/e a)d a +e, hi*h i)co/e *ro.p(2 The elite do )ot li-e to (hop at i* a5aar a(

the 3.ality o+ *ood( i( lo,er a)d they ,o.ld pre+er a hi*her price a)d *et better

bra)d2 thi( decrea(e( (ale( +ro/ the elite cla(('

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F Not (cc'(/e) %or Lo)* 3.e.e( a)d lo,er 3.ality lead( to di((ati(+actio) o+

c.(to/er(' .e to +actor( /e)tio)ed abo0e i* a5aar (hopper( are )ot al,ay(

(ati(+ied2 thi( i( )ot a po(iti0e +or the (tore'

RECRUITMENT AN SELECTION GUIELINES OF BIG BAZAAR

The(e *.ideli)e( are al(o called I# $R RECRUITMENT RULES'

OB#ECTIVE

The /ai) objecti0e o+ detaili)* *.ideli)e( i( that the ri*ht type o+ per(o))elD( are recr.ited2

,ho +.l+ill( the re3.i(ite job (peci+icatio)( +or Recr.it/e)t i)cl.di)* the de(irable le0el o+

3.ali+icatio)2 (-ill(J e8perie)ce( a)d co/pete)ce ,hich i( e((e)tial +or the (.(tai)ed 0itality

a)d *ro,th o+ the or*a)i5atio)

APPLICABLIT- AN SCOPE

The *.ideli)e( (hall apply to the Ma)a*erialJ E8ec.ti0eJ S.per0i(or( cate*ory o+ e/ployee(

i) the pay (caleJle0el2 a( a))o.)ced (eparately i) the cla((i+icatio) o+ e/ployee( order'

etailed job (peci+icatio)(2 re3.ired to recr.it the per(o) at 0ario.( Le0el(J #rade('

RECRUITMENT

Recr.it/e)t (hall be re(orted +or i)d.ctio) o+ tale)t +ro/ o.t(ide2 ,he) (.itable Ca)didate(

are )ot a0ailable +ro/ ,ithi) the or*a)i5atio) or .po) a (peci+ic de/a)d o+ the po(t i( (.ch

that it ha( to be +illed .p +ro/ the ope) /ar-et'

SOURCES OF RECRUITMENT

!ro/ ,ithi) or*a)i5atio) thro.*h Tra)(+er(

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F Thro.*h E/ploy/e)t E8cha)*e(

F Thro.*h Place/e)t a*e)cie(J Co)(.lta)t(

F Thro.*h ope) Mar-et d0erti(e/e)t(

F !ro/ E)*i)eeri)* JMa)a*e/e)t J Ed.catio)al I)(tit.te('

F Thro.*h EG/ail (o.rce( 0i5 Na.-ri'co/ etc'

F Thro.*h Co)tractor( JS.pplier( etc'

F Thro.*h re+erred ca(e(2 relati0e( J +rie)d( etc

Gener('

ll recr.it/e)t (hall be do)e e8cl.(i0ely o) /erit ba(i( o)ly E8cept e8perie)ced per(o))el

/a8i/./ a*e +or recr.it/e)t (hall be :@ year( o+ a*e & Mi)i/./ 9@ year('

#OB SPECIFICATIONS AGE AT ENTR- LEVEL

Each per(o) i( e8pected to +.l+ill the re3.i(ite job (peci+icatio)( J a( re3.ired +or the po(itio)

be+ore hi( ca)didat.re i( co)(idered +or the po(t' *e re3.ire/e)t at e)try poi)t ,ith 9B:

3.ali+icatio) (hall be aro.)d :B year( a)d +or #rad.ate J Po(t *rad.ate J Pro+e((io)al

.ali+icatio) (hall be bet,ee) :9 year( to := year( +or a +re(her' The .pper a*e li/it +or

recr.it/e)t o+ e8perie)ced per(o))el (hall )or/ally be )ot /ore tha)


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ll HOD( J Sectio)al Head( (hall rai(e a re3.i(itio) i) the

pre(cribed +or/at2 a( per (a)ctio)ed /a)po,er a)d d.ly appro0ed by co/pete)t a.thority'

STANAR APPLICATION FORM

Ca)didate( applicatio) (cree)ed J (hort li(ted are re3.ired to +ill i) the pre(cribed applicatio)

+or/ i) their o,) ha)d,riti)* a)d (.b/it the (a/e to HR epart/e)t alo)* ,ith a pa((port

(i5e photo*raph2 photocopie( o+ certi+icate a)d te(ti/o)ial( etc2 i) (.pport o+ their *e2

.ali+icatio)2 E8perie)ce co)d.ct etc

LETTER OF APPOINTMENT>

E0ery ca)didate (elected a)d appoi)ted i) E8ec.ti0e Cadre (hall be i((.ed a letter o+

appoi)t/e)t a( per the Sta)dard !or/at placed'

SERVICE AGREEMENT

E8perie)ced per(o))el recr.ited i) E8ec.ti0e cadre /ay be re3.ired to e8ec.te a (er0ice

a*ree/e)t to (er0e the or*a)i5atio) at lea(t +or a period o+ t,o year(2 a+ter joi)i)* the (er0ice

o+ the co/pa)y'

ANTECEENT VERIFICATION

Each Ca)didate (ho.ld (tate )a/e( alo)* ,ith co)tact addre(( Telepho)e )./ber etc o+ at

lea(t : per(o)( )ot i) relatio)2 ,ho ca) be re+erred by the e/ployer to 0eri+y ca)didate

a)tecede)t( etc2 i) the applicatio) +or/ it(el+2 o.t o+ ,hich o)e (ho.ld be pre+erably o+

i//ediate pa(t e/ployer'

SCRUITIN- OF APPLIACTION

ll applicatio) recei0ed +ro/ the ca)didate(2 (hall i)itially be (cree)ed by HR epart/e)t

Recr.it/e)t (ectio) to e)(.re that ca)didate +.l+ill( the job (peci+icatio)( a)d there a+ter (e)d

the (cree)ed applicatio)( to re(pecti0e HO J Re3.i(itio) a.thority +or detailed (cree)i)*

a)d e)(.ri)* that the ca)didate /eet their re3.ire/e)t a)d ret.r) (.ch (cree)ed applicatio)(

bac- to

H R epart/e)t +or +.rther actio) to re3.e(t a)d +ill the 0aca)cy'

APPLICATION BLAN: FOR EMPLO-MENT

ll applica)t(2 ,ho ha0e bee) (hort li(ted +or a) appoi)t/e)t i) the Co/pa)y2 (hall be

re3.ired to co/plete a) pplicatio) la)- +or E/ploy/e)t i) hi( o,) ha)d,riti)*'

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ECRUITMENT AN SELECTION POLICIES FOR EDECUTIVE AN

MANAGEMENT TRAINEE

SCOPE & OB#ECTIVES>

1eepi)* i) the 0ie, the e8i(ti)* a)d e8pa)(io) )eed( a( ,ell a( to /eet the co/petitio) I#

$R )eed( ,ell 3.ali+ied2 a)d tale)ted per(o))el i) 0ario.( di(cipli)e o+ Retail b.(i)e((

%i52 Mercha)di5i)*2 Sale(2 S.pply chai)2 Wareho.(i)*2 HR a)d !i)a)ce & JcD(2 #e)eral

Ma)a*e/e)t etc' I) 0ie, o+ that it ha( bee) co)(idered de(irable to i)d.ct +re(h e)tra)t( a(

ETD(J MTD( (o a( to /o.ld a)d de0elop the/ a( per or*a)i5atio) )eed a)d to +ra/e *.ideli)e(

to Recr.it2 Select a)d pro0ide e++ecti0e Trai)i)* to )e, e)tra)t(2 (o a( to e)(.re that each o)e

o+ the/ (ho.lder( appropriate re(po)(ibility a)d

prod.ce de(ired re(.lt('

TITLE & APPLICABILIT-

Thi( (che/e (hall be called a( ETJMT (che/e ,hich i)terlaid i)cl.de CD(2 MD(2 ICW2

E)*i)eer(' IT Pro+e((io)al( a)d Co//erce di(cipli)e ca)didate( a)d (hall co/e i)to +orce2

,'e' +ro/ 9(tpril :BB?' ll (.ch Trai)ee( recr.ited (hall be placed i) E8ec.ti0e Cadre EG

Cadre

TRAINING AN STIPEN

Ca)didate recr.ited a( Trai)ee (hall .)der*o (i8 /o)th trai)i)*' Their job (peci+icatio)( a)d

le0el (hall be a( (tated here .)derG

MANAGEMENT TRAINEE>

Mi)i/./ 3.ali+icatio)(

MD( +ro/ VD &DD cla(( Ma)a*e/e)t I)(tit.te(

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IT E)*i)eer(

!re(h CD(

Tr(nn0 *r(ton

Total > /o)th( .)le(( e8te)ded by a)other ; /o)th(2 i) )o ca(e trai)i)* period (hall e8ceed

+or A /o)th(

Tr(nn0 Sc1e)*'e

Fr?t Fortn01tG #e)eral O0er0ie, a)d theoretical trai)i)*J0i(it( etc i)cl.di)*

or*a)i5atio)al (et.p2 orie)tatio) a)d e8po(.re( to or*a)i5atio)al R.le( a)d Re*.latio)(

Net @ J /ont1?G O) the job trai)i)* i) 0ario.( epart/e)t o) rotatio)al ba(i( (o a( to

-)o, all the +.)ctio)( o+ the or*a)i5atio)

Net 5 /ont1?G O) the jobJ .)der (t.dy JTrai)i)* i) the pare)t epart/e)t ,here the

Trai)ee ha( to be placed +i)ally' To be trai)ed i) detailed ,or-i)* a)d i) depth (t.die( &

,or-i)* o+ that depart/e)t'

EDECUTIVE TRAINEE

Tr(nn0 Pero) > /o)th( e8te)ded by a)other ; /o)th( )ot beyo)d that

ICWDSJri*ht Co//erce #rad.ate ,ith /i) =BK pa(( /ar-(

MD( +ro/ VCD cla(( & belo, le0el Ma)a*e/e)t I)(tit.te('

iplo/a Holder o+ /i)i/./ 9 year d.ratio) o+ re(pecti0e 0ocatio)J Pro+e((io) a+ter

#rad.atio)

Tr(nn0 Sc1e)*'e

Fr?t Fortn01tG #e)eral O0er0ie, a)d theoretical trai)i)*J0i(it( etc i)cl.di)*

or*a)i5atio)al (et.p2 orie)tatio) a)d e8po(.re to or*a)i5atio)al R.le( a)d Re*.latio)(

Net @ (n) J /ont1?G O) the job trai)i)* i) 0ario.( epart/e)t o) rotatio)al ba(i( (o a( to

-)o, the all the +.)ctio)( o+ the or*a)i5atio)

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Net 5 /ont1?G O) the jobJ .)der (t.dy J Trai)i)* i) the pare)t

epart/e)t2 to be trai)ed i) detailed ,or-i)* a)d i) depth (t.die( & ,or-i) o+ that

depart/e)t2 ,here he ha( to be placed i)itially'

A0e

The a*e li/it o+ trai)ee (hall )ot be abo0e := year( o+ a*e at the ti/e o+ (electio)' Ho,e0er2

thi( ca) be rela8ed by ; year( i) the ca(e o+ CD(JICWD(JPro+e((io)al Trai)ed per(o))el'

Re

Pro*re(( o+ each trai)ee (hall be re0ie,ed by a co//ittee co)(i(ti)* o+ #.r.J

S.per0i(orJHOJTrai)er a)d a HR repre(e)tati0e e0ery 3.arter'

Recr*t/ent>

Recr.it/e)t o+ MT(JETJ( (hall be do)e o) a co)ti).o.( ba(i(' Ho,e0er2 ca/p.( recr.it/e)t

(hall be e)co.ra*ed +or thi( le0el o+ per(o))el' To i/part e++ecti0e trai)i)* recr.it/e)t o+

MTD( a)d ETD( (hall be do)e t,ice a year2 -eepi)* i)to 0ie, the /a)po,er re3.ire/e)t o+

the or*a)i5atio)' .ri)* recr.it/e)t (peci+ic e/pha(i( (hall be laid o) the o0erallper(o)ality2 I2 E a)d per+or/a)ce i) the e8a/ (tarti)* +ro/ oard School E8a/( o),ard

a)d hi( pote)tial to /eet or*a)i5atio)al )eed( & challe)*e( a)d to +it i) or*a)i5atio)al

c.lt.re'

Ca)didate( to be recr.ited (hall be e0al.ated thro.*h ,ritte) Te(t(2 #ro.p i(c.((io)( a)d

I)ter0ie,( by the e8pert co//ittee2 ca)didate( (elected +or recr.it/e)t (hall be phy(ically +it

a)d /e)tally alert a)d each trai)ee (hall ha0e to 3.ali+y i) /edical (ta)dard( a( laid do,) by

the co/pa)y

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pro*re(( o+ each trai)ee there (hall be a .arterly ((e((/e)t by

the co)cer)ed #.r.JS.per0i(or a)d Trai)i)* o++icer abo.t the lear)i)* a)d pro*re(( o+ the

Trai)ee' E0ery 3.arter each trai)ee (hall .)der*o Per+or/a)ce Re0ie, (o a( to a((e(( hi(

lear)i)* a)d *et +eedbac- abo.t hi( adj.(t/e)t i) the or*a)i5atio) a)d i+ )eeded co.)(eli)*

(e((io) (hall be held ,ith the Trai)ee'

Each trai)ee (hall .)der*o a ,ritte) Te(t .po) co/pletio) o+ Trai)i)* a)d o)ly trai)ee( ,ho

ha0e *ot co)(ta)tly a V#oodD rati)* (hall be ,ithdra,) +ro/ the trai)i)* (che/e a)d be

placed i) appropriate le0elJ #rade'

Tr(nn0 Mo)*'e

Trai)i)* /od.le( +or each trade (hall be a))o.)ced a)d circ.lated by the Trai)i)*

depart/e)t +ro/ ti/e to ti/e'

I/p'e/ent(ton o% Tr(nn0 Sc1e/e

Trai)i)* (che/e (hall be coordi)ated by Trai)i)* Ma)a*erJ H R epart/e)t2 a)d (hall be

re0ie,ed periodically o) )eed ba(ed'

P'(ce/ent o% Tr(nee? Upon ,t1)r(,(' %ro/ Tr(nn0

Each per(o) .po) (.cce((+.l co/pletio) o+ trai)i)* (hall be placed i) the co/pa)yD(

E8ec.ti0e cadre a)d i) re*.lar pay (cale a( per the (er0ice a*ree/e)t J Co/pa)y pay

(tr.ct.re'

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FLOW CHART FOR

RECRUITMENT AN SELECTION IN BIG BAZAAR

M(npo,er p'(nnn0

Re*re/ent Gener(ton 2A''otte) V? Act*(' B(??3

Intern(' Ft/ent2#o Rot(ton3

Recr*t/ent 2CV? ?creene) = HR ep(rt/ent ('on0 ,t1 B*?ne?? He()3

Se'ecton Proce)*re?2Int(' nter


39/79

RECEIVE FOR A SUCESSFUL RECRUITMENT AN

SELECTION PROCESS

F e0elop a ,ritte) job de(criptio)2 ,hich clearly artic.late( the e((e)tial ele/e)t( o+ the

job'

F E(tabli(h 0alid2 jobGrelated criteria ,hich are a( objecti0e a)d /ea(.rable a( po((ible'

F !i)d 3.ali+ied a)d di0er(e applica)t( by ca(ti)* yo.r recr.it/e)t )et +ar a)d ,ide'

F E0al.ate all applica)t( by the (a/e criteria'

F Ne0er /a-e prohibited preGe/ploy/e)t i)3.irie('

F Sa+e 3.e(tio)( are tho(e ,hich are clearly jobGrelated'

F E(tabli(h a)d retai) doc./e)tatio) (.pporti)* all (electio) or rejectio) deci(io)('

The proce(( o+ recr.it/e)t a)d (electio) o+ (ta++ occ.r( ,ithi) a (t.de)t a++air( c.lt.re

(haped by /a)y e8ter)al a)d i)ter)al +orce(' S.ch +orce( (ho.ld be co)(idered i) e0ery

(earch proce((' Wherea( /a)y e8ter)al +orce( are co//o) a/o)* i)(tit.tio)(2 i)ter)al +orce(

that are .)i3.e to the i)(tit.tio) i/pact /o(t ca/p.(e(' The(e +orce( (ho.ld be co)(idered i)

the recr.it/e)t a)d (electio) proced.re('

E0ery ad/i)i(trator (ho.ld co)(ider applicable la,( ,he)e0er co)d.cti)* (earch proce((e('

Ho,e0er2 the o0erridi)* i)(tit.tio)al policie( (ho.ld be co)(idered i) all circ./(ta)ce(' It i(

,i(e to co)(.lt ,ith the ca/p.( per(o))el o++ice be+ore .)derta-i)* a)y recr.it/e)t a)d

(electio) proce((' O)ce the ca/p.( per(o))el o++ice ha( bee) co)(.lted2 the recr.it/e)t a)d

(electio) proce(( /ay be*i)' !ollo,i)* are 9: (tep( that e0ery e++ecti0e (earch proce((

(ho.ld i)cl.de

4! A??e?? t1e Nee) For (n) E?t('?1 t1e P*rpo?e o% t1e Po?ton

39


40/79

The i)(tit.tio)4( *oal( a)d /i((io) (tate/e)t (ho.ld be clearly

de+i)ed a)d .)der(tood prior to co)d.cti)* a (earch +or 3.ali+ied i)di0id.al(' It (ho.ld al(o

e/pha(i5e the people orie)ted )at.re o+ the or*a)i5atio)'

@! Per%or/ ( Po?ton An('=??

E0ery (t.de)t a++air( di0i(io) (ho.ld ide)ti+y the characteri(tic( a)d re3.ire/e)t( o+ the

0aca)t po(itio) a)d the per(o)ality trait( that ,o.ld /o(t be)e+it the i)di0id.al ,ho a((./e(

the po(itio)' It i( i/porta)t to create a pro+ile that be(t +it( the po(itio) i) the co)te8t o+ the

i)(tit.tio)4( c.lt.re'

Whether the po(itio) i( )e, or rece)tly 0acated2 there /.(t be a care+.l deter/i)atio) o+ ,hy

the po(itio) i( )eeded2 preci(ely ho, it ,ill a((i(t the di0i(io) a)d the i)(tit.tio) i) achie0i)*

it( *oal( a)d /i((io)2 ho, it relate( to other po(itio)( i) the di0i(io)2 a)d ,hat (-ill( a)d

other abilitie( are )ece((ary to carry o.t it( re(po)(ibilitie('

!i)ally2 the po(itio) a)aly(i( (ho.ld i)cl.de a j.d*/e)t a( to ,hether other po(itio)( i) the

di0i(io) (ho.ld be reco)+i*.red i) li*ht o+ the 0aca)cy'

5! Prep(re t1e Po?ton e?crpton

The di0i(io) (ho.ld +ir(t e(tabli(h a hiri)* pro+ile2 co)(i(te)t ,ith the idea o+ choo(i)* the

per(o) ,ho ,o.ld be(t +it the po(itio)' It i( i/perati0e that a po(itio) de(criptio) clearly

de+i)e( the i)(tit.tio)4( *oal(2 i)cl.di)* the de+i)itio) o+ (t.de)t (er0ice(2 a)d that e/ployee(

are (elected ba(ed o) per(o)ality a)d che/i(try that +it the de+i)ed (er0ice( a)d *oal('

The di0i(io) (ho.ld o++er leader(hip that e/brace( the co)cept a)d reality o+ the de+i)ed

*oal( a)d practice the/ e0eryday' It (ho.ld al(o (i/pli+y operatio)( (o the "people ele/e)t"

(hi)e( +orth a)d (ta/p( the i)(tit.tio)'

The job de(criptio) (ho.ld i)dicate the )eed +or the po(itio) i) li*ht o+ the i)(tit.tio)4( *oal('

It al(o (ho.ld /a-e clear to other /e/ber( o+ the .)it i) ,hich the ,or- i( to be per+or/ed2

,hat i( e8pected o+ the )e, /e/ber'

The po(itio) de(criptio) (ho.ld ta-e heed o+ ethical co)(ideratio) i) re*ard( to eth)ic2

*e)der2 a)d /i)ority bia(' It (ho.ld be ,ritte) (o that it doe( )ot (y(te/atically eli/i)ate

/e/ber( o+ .)derrepre(e)ted *ro.p( (.ch a( ,o/e) a)d /i)oritie(' !or e8a/ple2 beca.(e

,o/e)4( career path( are /ore o+te) /ar-ed by ab(e)ce( related to /ater)al a)d +a/ily

40


41/79

re(po)(ibilitie(2 the e8pectatio) that a) applica)t4( record (ho, a

(teady pro*re((io) o+ po(itio)( ,ith i)crea(i)* re(po)(ibilitie( i( /ore li-ely to attract /e)

tha) ,o/e)'

I) ,riti)* a job de(criptio)2 o)e (ho.ld a0oid "/.(t (tate/e)t(" (.ch a( "the ca)didate /.(t

po((e(( a Ph''"' U(e o+ (.ch (tate/e)t( create( .))ece((ary li/itatio)( i) the e0e)t the /o(t(.cce((+.l ca)didate doe( )ot /eet the 3.ali+icatio)( that ha0e bee) de(cribed a( a "/.(t'"

t a /i)i/./ a po(itio) de(criptio) (ho.ld i)cl.de

F Po(itio) title

F Crede)tial( or po(itio) (peci+icatio)(

F d/i)i(trati0e locatio) o+ the po(itio)

F Phy(ical a)d ,or-i)* co)ditio)(

F #oal( +or the po(itio)

F Wor- acti0itie(

F Proced.re( a)d co)ditio)( o+ e/ploy/e)t

F I)(tit.tio)al a)d di0i(io)al per+or/a)ce e8pectatio)(

9! Appont (n) E/po,er t1e Se(rc1 Co//ttee

The i)te*rated (ta++i)* /odel (.**e(t( the .(e o+ a (earch co//ittee to recr.it a)d (elect

(ta++' Search co//ittee( are /o(t +re3.e)tly the /echa)i(/ .(ed to carry o.t recr.it/e)t a)d

(electio) proce((e( Co/po(itio) o+ co//ittee( 0arie( depe)di)* o) the +.)ctio)al area a)d

le0el o+ the po(itio)' Per(o)( +re3.e)tly i)cl.ded i) (earch co//ittee( ,ere

F St.de)t a++air( (ta++ o.t(ide the depart/e)t ,ith the 0aca)cy

F Sta++ +ro/ )o)G(t.de)t a++air( area( o+ the i)(tit.tio)

F St.de)t(

F !ac.lty /e/ber(

F Pro+e((io)al (ta++ i) the areaJdepart/e)t ,ith 0aca)cy

F S.pport (ta++ i) the areaJdepart/e)t ,ith 0aca)cy

ccordi)* to Wi)(to) a)d Crea/er 9AA?2 a( the le0el o+ re(po)(ibilitie( o+ the 0aca)t

po(itio) i)crea(e(2 the (earch co//ittee /e/ber( (ho.ld be /ore ,idely repre(e)tati0e o+

the e)tire ca/p.( a)d o.t(ide co//.)ity' Search co//ittee /e/ber(hip /ay be co/pri(ed

o+ /a)y di++ere)t co)(tit.e)t(' Care2 ho,e0er2 (ho.ld be e8erci(ed to -eep the co//ittee

41


42/79

(/all e)o.*h that it ca) co//.)icate a)d +.)ctio) e++ecti0ely'

Lar*e co//ittee( ha0e di++ic.lty i) j.(t (ched.li)* /eeti)*(2 (.ch le(( pro0idi)*

opport.)itie( +or e0eryo)e4( acti0e participatio)' Lar*e co//ittee( /ay i/pede ti/ely

re0ie,( o+ applicatio)(2 ,hich /ay re(.lt i) ha0i)* hi*hly 3.ali+ied ca)didate( ,ithdra,

beca.(e they ha0e recei0ed o++er( +ro/ co/peti)* i)(tit.tio)('

( (earch co//ittee( te)d to be ad hoc co//ittee(2 /e/ber( /ay )ot -)o, preci(ely ,hat

i( e8pected o+ the/' The co//ittee4( d.tie( a)d the role o+ the hiri)* a.thority (ho.ld be

clearly (tated i) ,riti)*' eca.(e (earch co//ittee( are (o/eti/e( co/pri(ed o+ (t.de)t(

a)d i)di0id.al( o.t(ide o+ the di0i(io) a)d other( ,ho /ay )ot be +a/iliar ,ith the

crede)tial( a)d e8perie)ce re3.ired +or pro+e((io)al ,or- i) the +ield o+ (t.de)t a++air(2 it i(

0ital that all /e/ber( o+ the co//ittee are ,ell trai)ed re*ardi)* the )ece((ary

3.ali+icatio)(' The /e/ber( o+ the (earch co//ittee (ho.ld be ed.cated a( to the *e)eral

pro*re((io) o+ a career i) (t.de)t a++air( a)d ,hat le0el o+ re(po)(ibilitie( are re3.ired +or

i)0ol0e/e)t at the partic.lar le0el o+ e/ploy/e)t ,here the 0aca)cy e8i(t('

The e/po,eri)* o++icial (hall clari+y the +ollo,i)* re(po)(ibilitie( ,ith the (earch co//ittee

/e/ber(

F Select a (earch co//ittee chairper(o)

F Prepare the po(itio) de(criptio) thi( re(po)(ibility i( (o/eti/e( +.l+illed prior to

appoi)t/e)t o+ the (earch co//ittee

F eter/i)e the ti/eli)e o+ the (earch proce((

F Prepare the po(itio) a))o.)ce/e)t

F d0erti(e the po(itio)

F Ma)a*e the o0erall (earch proce((

F eter/i)e the +i)ali(t(

F Ma-e arra)*e/e)t( +or i)ter0ie,(

F Ma-e or reco//e)d the +i)al deci(io)

K! Prep(re t1e Po?ton Anno*nce/ent

Thi( cr.cial (tep i)+or/( all ,ho are i)tere(ted i) the po(itio) preci(ely ,hat the (earch

co//ittee i( loo-i)* +or i) clear a)d .)a/bi*.o.( la)*.a*e' The a))o.)ce/e)t (ho.ld

42


43/79

i)cl.de (.ch i)+or/atio) a(

F Title

F Locatio) a)d de/o*raphic( o+ the i)(tit.tio)

F S.per0i(or

F Mi((io) o+ i)(tit.tio) a)d di0i(io)

F Co)trib.tio)( e8pected by the (ta++ /e/ber to,ard the acco/pli(h/e)t o+ the(e /i((io)(

F #oal( a)d ,or- re3.ire/e)t( o+ the po(itio)

F Mi)i/./ ed.catio)

F E8perie)ce a)d -)o,led*e re3.ire/e)t(

F Co)ditio)( o+ e/ploy/e)t

F ate +or be*i))i)* o+ re0ie, proce((

F I)di0id.al a)d o++ice to co)tact +or +.rther i)+or/atio)

I+ (tated clearly2 the po(itio) a))o.)ce/e)t ca) .)e)c./bered the o0erall (earch proce(( by

e)co.ra*i)* (el+Geli/i)atio) o+ ca)didate( ,ho clearly do )ot +it the a))o.)ced

re3.ire/e)t('

;! A)


44/79

F Ma(( /edia ad0erti(i)* radio2 tele0i(io)2 etc'

F Pro+e((io)al li(t(

F Pro+e((io)al jo.r)al( a)d ,ebG(ite('

F Pro+e((io)al place/e)t co)+ere)ce( a)d e8cha)*e('

F The Chro)icle o+ Hi*her Ed.catio) G The Chro)icle o+ Hi*her Ed.catio) i( *e)erally

tho.*ht to be the /o(t help+.l /edi./ i) hi*her ed.catio) tho.*h it /ay )ot be read at

all i)(tit.tio)(' The Chro)icle i( di(trib.ted i) both paper a)d electro)ic +or/'

E8tra care (ho.ld be ta-e) to e)(.re that the a))o.)ce/e)t reache( pote)tial /i)ority

ca)didate('

7! Con)*ct t1e Se(rc1

The i)di0id.al a)d o++ice li(ted i) the po(itio) a))o.)ce/e)t (ho.ld recei0e all applicatio)(

+ro/ ca)didate(' c-)o,led*/e)t o+ the applicatio) (ho.ld be (e)t to both the applica)t a)d

the (earch co//ittee' ll corre(po)de)ce a)d acti0ity (ho.ld be recorded i) a lo* to e)(.re

care+.l trac-i)* o+ the ca)didate(4 /aterial( a)d (tat.('

pplica)t( that the di0i(io) ,o.ld )or/ally j.d*e .)acceptable (.dde)ly (ee/ de(irable

,he) the )eed to hire a body2 "a)y body"2 beco/e( (e0ere' The di0i(io) ,ill +ace a )at.ral

te/ptatio) to (hortGcirc.it the (ta)dard (cree)i)* proce(( a)d hire a replace/e)t

i//ediately'

O)e ,ay to a0oid (.ch cri(i( hiri)* i( to e)co.ra*e 3.ali+ied i)di0id.al( to (.b/it

e/ploy/e)t applicatio)( e0e) ,he) the di0i(io) ha( )o c.rre)t job ope)i)*(' The

applicatio)( /ay be -ept o) +ile +or +.t.re co)(ideratio)' )other ,ay to /ai)tai) po((ible

ca)didate( o) +ile i( to a(- e8e/plary (ta++ /e/ber( to re+er their +rie)d( ,ho /i*ht be

loo-i)* +or ,or-2 e0e) o++eri)* the (ta++ /e/ber( re,ard( +or re+erral('

6! Screen t1e App'c(nt?

Scree)i)* o+ applicatio)( (ho.ld be co)d.cted +ro/ the be*i))i)* o+ the (earch proce((2 a)d

re0ie,( (ho.ld be*i) i//ediately +ollo,i)* the a))o.)ce/e)t' The di0i(io) (ho.ld te(t to

e)(.re that each applica)t +it( the pro+ile a)d hire a per(o) ,ho +it( the pro+ile re/e/beri)*

that *ood (electio) red.ce( t.r)o0er2 trai)i)* a)d recr.it/e)t co(t(2 a)d thereby prod.ce(

(tability2 co)(i(te)cy2 lo, operati)* co(t( a)d a) ability to i)crea(i)*ly re,ard de(ired

beha0ior'

Selectio) /ethod( that +oc.( both o) cr.cial re3.ire/e)t( a)d or*a)i5atio)al c.lt.re i)cl.de

44


45/79

F I)ter0ie,(

F io*raphical data

F Wor- (a/ple(

F Sel+Ga((e((/e)t

F Per(o)ality te(t(

F Co*)iti0e abilitie(

F Phy(ical abilitie(

F U(e o+ a) a((e((/e)t ce)ter

F thoro.*h literat.re re0ie, co)cer)i)* the (cree)i)* o+ re(./e('

co/prehe)(i0e e/ploy/e)t applicatio) i( the cor)er(to)e o+ e0ery (.cce((+.l preG

e/ploy/e)t (cree)i)* pro*ra/' It ,ill ide)ti+y /a)y .)de(irable applica)t( early i) the

(electio) proce((' The co/pletio) o+ a) applicatio) +or/ i( i/porta)t +or E3.al E/ploy/e)t

Opport.)ity rea(o)(2 +or record -eepi)*2 a)d +or *atheri)* i)+or/atio) +ro/ ,hich to /a-e a

*ood e/ploy/e)t deci(io)'

So/e i)(tit.tio)( re3.ire that all applica)t( co/plete a) e/ploy/e)t applicatio)' Ta-i)* a

critical loo- at the i)(tit.tio)4( e/ploy/e)t applicatio)2 the recr.it/e)t (ta++ /ay (ee ,ay( i)

,hich it ca) be i/pro0ed' The o)e pa*e2 (tatio)eryG(tore 0ariety i( too brie+ i+ it +ail( to elicit

0ital i)+or/atio) that ca) be le*ally re3.e(ted'

The )ittyG*ritty o+ the e/ploy/e)t applicatio) i( the ,or- hi(tory (ectio)' Rece)t job( are the

be(t predictor( o+ +.t.re job per+or/a)ce a)d per/a)e)cy' ) applicatio) (ho.ld pro0ide

e)o.*h (pace to allo, the applica)t to li(t e0ery job heJ(he ha( held +or at lea(t +i0e year('

Their per(o)al (a*a o+ (.cce(( or +ail.re o+te) i( di(played clearly i) their .)abrid*ed

e/ploy/e)t record' e*i))i)* a)d e)di)* date( o+ each job2 /o)th a( ,ell a( year2 are al(o

)ece((ary' Preci(e date( o+ e/ploy/e)t e8po(e *ap( bet,ee) job('

I)(tr.ctio)( (ho.ld direct job (ee-er( to li(t e0ery job2 i)cl.di)* partGti/e2 (eco)d job(2 a)d

0ol.)teer job(' The (earch co//ittee (ho.ld al,ay( care+.lly (t.dy each applica)t4(

e/ploy/e)t hi(tory'

! Arr(n0e t1e C(n))(te Inter


46/79

co)d.cted' Ma)y ti/e(2 i)(tit.tio) ,ith li/ited b.d*et( ,ill be*i)

the i)ter0ie, proce(( by co)d.cti)* telepho)e i)ter0ie,(' Telepho)e i)ter0ie,( ca) be held

,ith either a) i)di0id.al or a *ro.p o+ people a( the i)ter0ie,er' I+ a *ro.p o+ people

i)ter0ie,( the ca)didate2 arra)*e/e)t( (ho.ld be /ade to co)d.ct a co)+ere)ce telepho)e

call ,ith the ca)didate'

I+ a) i)(tit.tio) i( +ort.)ate to ha0e a healthy recr.it/e)t b.d*et2 the (earch co//ittee /ay

,i(h to i)0ite o)e or /ore ca)didate( to 0i(it the o++ice a)d participate i) the i)ter0ie,

proce(( i) per(o)' Or2 a) i)(tit.tio) /i*ht ,i(h to co)d.ct o++ice i)ter0ie,( a+ter co)d.cti)*

pho)e i)ter0ie,( ha( )arro,ed the pool o+ ca)didate(' Re*ardle(( o+ ,hat /ethod o+

i)ter0ie,i)* i( .(ed2 certai) arra)*e/e)t( are )ece((ary prior to the i)ter0ie,

F rra)*e a)d co)+ir/ date( a)d ti/e( ,ith ca)didate

F e0elop the i)ter0ie, (ched.le a)d co)+ir/ ,ith all i)di0id.al( ,ho ,ill be i)0ol0ed i)

the i)ter0ie, proce(( pro0ide a +i)al copy o+ the (ched.le to the ca)didate2 the

i)ter0ie,er(2 a)d the (earch co//ittee /e/ber(

F rra)*e +or e(cort( to a)d +ro/ all i)ter0ie,(

F rra)*e o0er)i*ht acco//odatio)( i+ )ece((ary

F rra)*e +or tra)(portatio) i+ )ece((ary

F rra)*e +or a ca/p.( ho(t a)d pic- .p +ro/ airport2 trai) (tatio)2 etc' i+ )ece((ary

F rra)*e +or a)y /eal( pro0ided o.t(ide o+ the i)ter0ie, (ched.le i+ )ece((ary

F e0elop a) e0al.atio) tool +or all i)ter0ie,er( to .(e .po) co/pletio) o+ the i)ter0ie,

F The ca)didate (ho.ld be rei/b.r(ed +or all tra0el related e8pe)(e( i)c.rred i) order to

atte)d the i)ter0ie, .)le(( other arra)*e/e)t( ha0e bee) /ade'

48! Inter


47/79

ba(ed o) a care+.l a)aly(i( o+ job +.)ctio)(' I)ter0ie,( (ho.ld be

co)(i(te)t +ro/ ca)didate to ca)didate a)d (ho.ld e0al.ate a ca)didate4( i)terper(o)al a)d

co//.)icatio) (-ill('

I)ter0ie,( (ho.ld i)0ol0e /.ltiple i)ter0ie,er(' It i( al,ay( i)(tr.cti0e to (ee ho, di++ere)t

i)ter0ie,er( *i0e di++ere)t poi)t( o+ 0ie, o) the (a/e applica)t2 ,hich lead( to a bettero0erall hiri)* choice' dditio)ally2 it i( ea(y +or (earch co//ittee /e/ber( to +or*et (o/e o+

the /aterial that ,a( co0ered i) the i)ter0ie,' It i( .(e+.l to doc./e)t e0ery i)ter0ie,

(e((io) a)d to ha0e o)e i)ter0ie,er +ro/ each i)ter0ie, tea/ pro0ide brie+ )ote( re*ardi)*

the *i(t o+ the i)ter0ie,'

44! Con)*ct Re%erence C1ec+?

O)e o+ the /o(t cr.cial b.t o+te) )e*lected (tep( i) the hiri)* proce(( i( re+ere)ce chec-i)*'

Re+ere)ce chec-i)* i( o+te) +or+eited ,he) a (t.de)t a++air( di0i(io) i( pre((.red to hire i) a

h.rry' dditio)ally2 re+ere)ce chec-i)* ca) be a +r.(trati)* e8erci(e that yield( little .(e+.l

i)+or/atio) abo.t a ca)didate' Ne0erthele((2 the de(ire to (a0e ti/e a)d a0oid le*al

ra/i+icatio)( (ho.ld )ot pre0e)t a)y recr.it/e)t (ta++ +ro/ co)d.cti)* thoro.*h re+ere)ce

chec-( o) all pro(pecti0e )e, hire('

Re+ere)ce chec-( ro.)d o.t the pro+ile o+ a job applica)t by pro0idi)* thirdGparty (.pport +or

+ir(t i/pre((io)(' Re+ere)ce chec-( (ho.ld be /ade o)ly +or tho(e ca)didate( ,ho ha0e

ad0a)ced to the +i)ali(t (ta*e a)d ,ho are .)der (erio.( co)(ideratio) +or the job'

Whe) calli)* a re+ere)ce2 be +rie)dly a)d co.rteo.(' (- i+ it i( a *ood ti/e to tal- the) p.t

the per(o) at ea(e by /e)tio)i)* (o/ethi)* or (o/eo)e yo. both ha0e i) co//o)' +ter

de0elopi)* rapport2 be*i) ,ith ba(ic 3.e(tio)( abo.t the applica)t' Thi( ,ill yield e((e)tial

i)+or/atio) ,hile brea-i)* the ice' (- +or co)+ir/atio) o+ e/ploy/e)t date(2 title2 job

d.tie(2 (alary a)d the )a/e o+ the pre0io.( e/ployer' Ne8t2 (e*.e i)to a brie+ de(criptio) o+

the e8perie)ce a)d (-ill( yo. ha0e bee) loo-i)* +or a)d a(- the re+ere)ce to co//e)t o) the

applica)t4( ability to ha)dle (o/e o+ the typical re(po)(ibilitie(

So/e ,ay( to i/pro0e re+ere)ce chec-i)* are

F I)+or/ the ca)didate( that2 i+ they ad0a)ce a( a +i)ali(t +or the po(itio)2 the hiri)*

(.per0i(or ,ill co)d.ct a re+ere)ce chec-' Thi( i)+or/atio) (ho.ld e)co.ra*e ca)didate(

to be +ra)- a)d ho)e(t i) their re(po)(e( to 3.e(tio)('

F To i)crea(e the cha)ce( o+ co)tacti)* ca)did re+ere)ce(2 a(- each applica)t +or at lea(t

+i0e )a/e(2 i)cl.di)* i//ediate (.per0i(or(' dditio)ally2 re3.e(t a +act abo.t each

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co)tact2 (.ch a( /e/ber(hip i) pro+e((io)al a((ociatio)(2

,hich ca) be .(ed a( a) icebrea-er ,he) calli)*'

F The po(itio) (.per0i(or (ho.ld call all re+ere)ce( per(o)ally' That per(o) -)o,( be(t

,hich (-ill( a)d per(o)ality trait( ,ill be opti/al +or the po(itio)'

F (- ope)Ge)ded 3.e(tio)( i) order to elicit broad i)+or/atio)' So/e people /ay be

+ort.)ate a)d co)tact a re+ere)ce that i( ,illi)* to +ra)-ly di(c.(( the ca)didate4(

3.ali+icatio)(' .t it i( j.(t a( li-ely that the re+ere)ce ,ill be rel.cta)t a)d o++er /i)i/al

i)+or/atio)'

F 0oid i)3.iri)* abo.t the ca)didate4( /arital (tat.(2 a*e2 di(abilitie(2 reli*io)2 eth)icity2

*e)der2 or other per(o)al i((.e(' S.ch i)+or/atio) /ay )ot be .(ed i) /a-i)* a hiri)*

deci(io)' The co//ittee /ay (.b/it o)e o+ the +ollo,i)* type( o+ reco//e)datio)(2

depe)di)* .po) the char*e that ,a( ori*i)ally *i0e) to the (earch co//ittee

4@! M(+e t1e O%%er

+ter the (earch co//ittee ha( co/pleted all o+ the i)ter0ie,( a)d ha( e0al.ated the

ca)didacy o+ the +i)ali(t(2 the co//ittee ,ill (.b/it a reco//e)datio) to the hiri)*

a.thority' The co//ittee /ay (.b/it o)e o+ the +ollo,i)* type( o+ reco//e)datio)(2

depe)di)* .po) the char*e that ,a( ori*i)ally *i0e) to the (earch co//ittee

F The )a/e o+ o)e ca)didate

F The )a/e( o+ t,o or /ore ca)didate( i) order o+ hiri)* pre+ere)ce

F The )a/e( o+ t,o or /ore ca)didate( i) )o partic.lar order

O)ce a 3.ali+ied ca)didate or ca)didate( ha( bee) reco//e)ded to the hiri)* (.per0i(or2 the

(.per0i(or (ho.ld (tro)*ly co)(ider the reco//e)datio) that ha( bee) pre(e)ted' The

(.per0i(or /ay accept a hiri)* reco//e)datio) or char*e the (earch co//ittee to co)ti).e

the (earch'

Sho.ld a hiri)* reco//e)datio) be accepted2 the (.per0i(or (ho.ld co)tact the pre+erred

ca)didate a)d /a-e the job o++er' So/e i/porta)t i((.e( that (ho.ld be addre((ed i) the job

o++er are

F Starti)* (alary

F Starti)* date

F Le)*th o+ co)tract

F E/ployee be)e+it(

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F Mo0i)* e8pe)(e( i+ applicable

F Li0i)* acco//odatio)( i+ applicable

F )y other poi)t( o+ )e*otiatio)

The ca)didate (ho.ld be *i0e) (.++icie)t ti/e to either accept or reject the o++er' Ho,e0er2 the

hiri)* a.thority (ho.ld )ot co/pro/i(e the a0ailability o+ other ca)didate( i+ the ca)didate o+

choice decli)e( the o++er by allo,i)* too /.ch ti/e to pa(( bet,ee) the o++er a)d the

deci(io)'

I+ the ca)didate accept( the po(itio)2 the o++er a)d co)ditio)( o+ hiri)* (ho.ld be (e)t to the

ca)didate i) ,riti)* a( (oo) a( po((ible' I+ the ca)didate decli)e( the po(itio)2 the hiri)*

(.per0i(or (ho.ld /a-e the o++er to the )e8t ca)didate o+ choice or (ho.ld reco)0e)e the

(earch co//ittee to /a-e other arra)*e/e)t('

O)ce a) i)di0id.al ha( bee) (ec.red +or the po(itio)2 all other ca)didate( (ho.ld be )oti+ied

i//ediately' They (ho.ld be i)+or/ed o+ the clo(.re to the (earch a)d tha)-ed +or their

i)tere(t i) the po(itio)' It i( proper eti3.ette to )oti+y tho(e ca)didate( ,ho ,ere i)ter0ie,ed2

either by telepho)e or i) per(o)2 per(o)ally'

!i)ally2 the (earch co//ittee (ho.ld be di((ol0ed ,ith ac-)o,led*/e)t( o+ their ti/e a)d

(er0ice' ppropriate a))o.)ce/e)t( (ho.ld be /ade re*ardi)* the o.tco/e o+ the (earch

proce(('

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F Ne0er /i(repre(e)t the po(itio) i) a)y ,ay'

F Mai)tai) co)+ide)tiality thro.*ho.t the e)tire job (earch'

F Pro0ide the ca)didate ,ith pro+e((io)al /aterial( repre(e)tati0e o+ the co/pa)y'

F Co)d.ct ope) (earche(' I+ there i( a) i)ter)al ca)didate or ca)didate( +or the po(itio)2

a))o.)ce thi( to all other ca)didate('

F Ne0er /i(lead a ca)didate a( to hi( or her (tat.( i) the (earch proce(('

ISSUES OF RELIGION IN RECRUITMENT AN SELECTION

F Reli*io) (ho.ld )ot be a +actor i) ad0erti(i)* 0aca)t po(itio)( i) ca(e( o+ p.blic

.)i0er(itie(' It i( ho,e0er per/i((ible i) pri0ate i)(tit.tio)(' I) thi( ca(e2 (tate thi(

e8plicitly i) the ad0erti(e/e)t e(pecially i+ it i( a +actor i) (electio)'

F Search co//ittee /e/ber( (ho.ld be trai)ed o) the protocol a)d le*al (it.atio)('

F Search co//ittee /e/ber( (ho.ld )ot /a-e atte/pt( to ded.ce reli*io.( de)o/i)atio)

ba(ed o) a++iliatio)( or or*a)i5atio)( li(ted o) the re(./e'

F e +orthri*ht ,ith all i)(tit.tio) policie( related to reli*io)'

F I) po(itio) ad0erti(e/e)t( atte/pt to li(t a( /.ch de(cripti0e i)+or/atio) o) the local

co//.)ity a( po((ible'

F State all ter/( o+ e/ploy/e)t i) hiri)* o++er'

F Li(t all i)(tit.tio)al policie( related to dre(( a)d appropriate attire' Thi( i( i/porta)t +or

e/ployee( ,ho /ay ,a)t ,ear traditio)al or )ati0e attire to ,or-'

F e (.re that hiri)* practice( are co)(i(te)t acro(( the board' There ha0e bee) co.rt ca(e(

,here e/ployee( /ay )ot ha0e bee) hired beca.(e o+ their reli*io.( de)o/i)atio)'

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ISSUES OF GENER IN RECRUITMENT AN SELECTION

F o )ot di(card applica)t( ,ho 6(topped o.t7 to pro0ide care +or a child2 or +or /ater)ity

lea0e'

F Co)(ider the dy)a/ic( o+ the i)ter0ie, Q i( the ca)didate bei)* i)ter0ie,ed i) a)

e)0iro)/e)t that i( repre(e)tati0e o+ the o++ice e)0iro)/e)t'

F U)der(ta)d 3.e(tio)( that ca))ot be a(-ed re*ardi)* +a/ily2 childre)2 pre*)a)cy2 etc'

F Pro0ide /edical i)(.ra)ce that co0er( the +.ll ra)*e o+ /edical )eed( o+ ,o/e)

e/ployee(2 i)cl.di)* reprod.cti0e health care'

F Pro0ide paid (ic-Glea0e policie( +or e/ployee(D ill)e(( a)d ill)e(( o+ (po.(e(2 li+eti/e

part)er(2 depe)de)t childre)2 a)d elderly pare)t('

F Pro0ide li+e i)(.ra)ce2 di(ability a)d pe)(io) pro*ra/( that are )o)di(cri/i)atory o) the

ba(i( o+ *e)der'

F Ha0e clear a)d 0i*oro.(ly e)+orced (e82 race a)d (e8.al orie)tatio) di(cri/i)atio) a)d

(e8.al hara((/e)t policie( a)d i)cl.de a (tate/e)t abo.t the(e policie( i) the

ad0erti(e/e)t o+ the po(itio)'

F e+ore atte/pti)* to di0er(i+y a (ta++ a)d /a-e it /ore *e)der e3.itable2 o)e /.(t tac-le

i((.e( (.ch a(2 6*e)der (tereotypi)* di(cri/i)atio) i) hiri)*2 pay2 a)d pro/otio)(

+a/ily i((.e( a)d (e8.al orie)tatio) di(cri/i)atio)7' There are +i0e area( critical to thi(

proce((

9' Ope) co//.)icatio)

:' co//it/e)t to creati)* a) i)cl.(i0e e)0iro)/e)t

;' Clear preco)cei0ed e8pectatio)( ba(ed o) *e)der


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CERTAIN OS AN ONT IN RECRUITMENT AN SELECTION

OS>

e +air at the ti/e o+ deci(io) /a-i)* +or the +i)al (electio)( a( ,ell a( (alary'

l,ay( cro(( chec- the re+ere)ce( a)d the i)+or/atio) pro0ided by the ca)didate

Place a per(o) accordi)* to hi( 3.ali+icatio) a)d e8perie)ce

Le((e) the *rie0a)ce o+ each e/ployee a)d ta-e deci(io) accordi)* to )at.ral la, o+ j.(tice'

ONT>

o)Dt *et i)+l.e)ce by o.t(ider( at the ti/e o+ o.t(ider( at the ti/e o+ re3.ire/e)t

o)Dt be j.d*/e)tal o) per(o)al ba(i(

o)Dt pro/i(e a)ythi)* ,hich ,ill *o a*ai)(t the etho( o+ the or*a)i5atio)

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RESEARCH METHOOLOG-

Re(earch Methodolo*y i( a ,ay to (y(te/atically (ol0e the re(earch proble/' It /ay be

.)der(tood a( a (cie)ce o+ (t.dyi)* ho, re(earch i( do)e (cie)ti+ically' I) it ,e (t.dy the

0ario.( (tep( that are *e)erally the/' It i( )ece((ary +or the re(earcher to -)o, )ot o)ly the

re(earch /ethod(Jtech)i3.e( adopted by re(earcher i) (t.dyi)* hi( re(earch proble/ alo)*

,ith lo*ic behi)d b.t al(o the /ethodolo*y' Re(earcher( al(o )eed to .)der(ta)d the

a((./ptio)( .)derlyi)* 0ario.( tech)i3.e( a)d they )eed to -)o, the criteria by ,hich the

ca) decide that certai) tech)i3.e( a)d proced.re( ,ill be applicable to certai) proble/( a)d

other ,ill )ot'

The (y(te/ o+ collecti)* data +or re(earch project( i( -)o,) a( re?e(rc1 /et1o)o'o0='

The data /ay be collected +or either theoretical or practical re(earch +or e8a/ple

/a)a*e/e)t re(earch /ay be (trate*ically co)cept.ali5ed alo)* ,ith operatio)al

pla))i)* /ethod( a)d cha)*e /a)a*e/e)t'

'

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OB#ECTIVE OF THE RESEARCH

To e8plai) the co)(tr.cti0e .)der ,hich recr.it/e)t proce(( ta-e) place at the i*

a5aar'

e(cribe the +actor to be co)(idered ,hile e0al.ati)* recr.iti)* e++ort( at i* a5aar'

To -)o, the 0ario.( (o.rce a)d /ethod o+ recr.it/e)t at i* a5aar'

To de+i)e (electio) a)d e8plai) the (electio) proce(( at the i* a5aar'

E8plai) the 0al.e o+ di++ere)t type o+ e/ploy/e)t te(t a)d i)ter0ie, at i* a5aar'

To know about the various needs of sta and what they want fro their !ob

F To di(c.(( ,hat (tep( do /a)a*er( to ta-e the /oti0ate their (ta++ a)d +.l+ill their

)eed('

F To *a.*e the i/pact o+ (ta++ /oti0atio) o) e/ployee prod.cti0ity'

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Re(earch de(i*)

re(earch de(i*) i( p.rely a)d (i/ply the +ra/e,or- or pla) +or (t.dy that *.ide( the

collectio) a)d a)aly(i( o+ data' pplicatio) a)d (peci+icatio) are the /ai) characteri(tic( i) a

re(earch de(i*)( ca) be cla((i+ied o) the ba(i( o+ the +.)da/e)tal objecti0e( o+ the re(earch'

There are /ai)ly t,o type( o+ re(earch de(i*)'

a' E8ploratory

b' Co)cl.(i0e

F e(cripti0e

F E8peri/e)tal

Si)ce o.r re(earch i( de(cripti0e type2 (o re(earch de(i*) i( al(o de(cripti0e'

S(/p'n0 e?0n> e?crpt


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Sa/pli)* /ethod( ca) be di0ided i)to t,o'

F Probability Sa/pli)*

F No)Gprobability Sa/pli)*

I) /y re(earch probability (a/pli)* i( .(ed' *ai) i) probability (a/pli)*2 (i/ple ra)do/

(a/pli)* i( .(ed' Thi( (a/pli)* i( (trati+ied (y(te/'

(t( Co''ecton Met1o)>

ata collectio) /ethod( are *e)erally o+ t,o type(

F Pri/ary ata

F Seco)dary ata

Pri/ary data are tho(e ,hich are collected a +re(h a)d +or the +ir(t ti/e a)d th.( happe)( to

be ori*i)al i) character' The pri/ary data i( collected i) the proce(( o+ 3.e(tio))aire a)d

i)ter0ie, o+ the o.tlet('

Seco)dary data are tho(e ,hich ha0e already bee) collected by (o/eo)e el(e a)d ,hich ha0e

bee) already bee) pa((ed thro.*h the (tati(tical proce((' I) /y re(earch the (eco)dary data i(

collected +ro/ the co/pa)y (ale( record( a)d +ro/ re(earch report('

Too'? (n) Tec1n*e?>

F Pri/ary ata .e(tio))aire a)d Per(o)al I)ter0ie,'

F Seco)dary ata Co/pa)y (ale( record2 i)ter)et a)d other re(earch report('

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ata I)terpretatio)

a)d )aly(i(

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ANAL-SIS AN INTERPRETATION

4! oe? =o*r co/p(n= %o''o, %or/(' recr*t/ent proce??

!ro/ the abo0e dia*ra/ it i( 3.ite clear that e/ployee( o+ i* a5aar @@K are (ati(+ied by

the recr.it/e)t a)d (electio) proced.re +ollo,ed by the co/pa)y' Ho,e0er there ca) be

(o/e cha)*e( i)trod.ced i) the proced.re ,hich are (.**e(ted by the e/ployee( to i/pro0e

the recr.it/e)t a)d (electio) policy o+ the co/pa)y'

@!W1en )oe? =o*r co/p(n= 1re? ne, e/p'o=ee?

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!ro/ the abo0e dia*ra/ ,e ca) (ee that there ,ere /i8 re(po)(e( +ro/ the e/ployee(

re*ardi)* the abo0e /e)tio)ed 3.e(tio)' ?


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5! W1c1 ?o*rce? o% recr*t/ent =o*r co/p(n= ?1o*') %o''o,

There are 0ario.( ,ay( o+ recr.iti)* ca)didate( i) the i* a5aar'

So/e o+ the (o.rce( .(ed by the/ are pro/otio)2 i)ter)al re+erral( a)d co)(.lta)cy +ir/('

!ro/ the chart it i( clear that e/ployee( o+ i* a5aar are i) +a0o.r o+ Ca/p.( place/e)t(

a)d pro/otio) a)d tra)(+er('

:BK o+ e/ployee( are i) +a0o.r o+ i)ter)al re+ere)ce( a)d 9=K ha0e (.**e(ted .(i)*

co)(.lta)cy (er0ice('

So/e ha0e (.**e(ted ad0erti(i)* the 0aca)cy i) )e,(paper( al(o'

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9! W1(t crter( )o =o* t1n+ ?1o*') e *?e) %or

?e'ecton proce??

i* a5aar practice( pa)el i)ter0ie, +or (electi)* a ca)didate b.t +ro/ the chart it i( clear

that >BK o+ e/ployee( ,a)t ,ritte) te(t alo)* ,ith the i)ter0ie, to (elect a ca)didate'

No e/ployee i( i) +a0o.r o+ ,ritte) te(t o)ly a)d (o/e ha0e (.**e(ted that e0e) phy(ical

e8a/i)atio) (ho.ld be i)cl.ded ,hile (electi)* the ca)didate( alo)* ,ith ,ritte) te(t a)d

i)ter0ie,'

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K! Accor)n0 to =o* 5 ro*n)? o% nter


63/79

;! Were =o* 0


64/79

7! Accor)n0 to =o* on ,1(t (?? c(n))(te? ?1o*') e e


65/79

6! o =o* t1n+ p1=?c(' e(/n(ton ?1o*') e nc'*)e) n ?e'ecton

proce??

The phy(ical e8a/i)atio) di(clo(e( the phy(ical characteri(tic( o+ the i)di0id.al that are

(i*)i+ica)t +ro/ the (ta)dpoi)t o+ hi( e++icie)t per+or/a)ce o+ the job that he /ay be

a((i*)ed'

ccordi)*ly ?BK o+ e/ployee( are i) +a0or o+ phy(ical e8a/i)atio) to be i)cl.ded i) the

(electio) proced.re beca.(e they belie0e it ,ill e)(.re hi*her (ta)dard o+ health a)d phy(ical

+it)e(( o+ the e/ployee( a)d ,ill red.ce the rate( o+ accide)t2 labo.r t.r)o0er a)d

ab(e)teei(/'

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! Are =o* ?(t?%e) ,t1 t1e o


67/79

48! W1c1 o% t1e %o''o,n0 %(ctor? /entone) e'o, =o* t1n+ 1(


68/79

44! Accor)n0 to =o* t1e recr*t/ent )ep(rt/ent n

=o*r or0(n(ton ? e%%cent eno*01!

Interpret(ton>

Hal+ o+ the depart/e)t( a*ree that the recr.it/e)t depart/e)t i( e++icie)t e)o.*h i) hiri)* the

be(t tale)t +ro/ the pool o+ lar*e people' It /ea)( they are (ati(+ied +ro/ the per(o)(

recr.ited i) the or*a)i5atio)'

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4@! T1e ?('(r= o%%ere) (t t1e t/e o% nter

The abo0e *raph tell( .( that aro.)d hal+ o+ the depart/e)t( are .)a,are o+ the (alary bei)*

o++ered to the people at the ti/e o+ joi)i)*'

45! -o* (re ?(t?%e) ,t1 t1e recr*t/ent proce?? n =o*r or0(n(ton!

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Interpret(ton>

There i( a /i8ed reactio) o+ thi( 3.e(tio)' ro.)d hal+ o+ the depart/e)t( do)Dt -)o,

a)ythi)* i) thi( re*ard' So2 )o clear pict.re ca) be dra,) o) the ba(i( o+ thi( a)(,er'

FININGS

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I) I# $R /o(t o+ the e/ployee( +eel thatD( the HR depart/e)t i( *ood'bo.t ?=K o+ the e/ployee( (ay( that they pre+er both i)ter)al a( ,ell a( e8ter)al (o.rce +orrecr.it/e)t a)d (electio)' bo.t >=K o+ the e/ployee( *o +or direct recr.it/e)t a)d(electio) a)d le((

N./ber +or e/ployee( pre+er( i)direct or third party' Mo(tly the /a)po,er pla))i)* i( do)e.arterly a)d :B K do )ot +ollo, a)y patter) they do)Dt ha0e a)y +i8ed ti/e' it pre+er( to *o+or i)ter0ie,( a)d e0e) ca(.al applicatio) that are recei0ed +or recr.it/e)t b.t they hardly

pre+er place/e)t a*e)cie('

Mo(t o+ the e/ployee( Pre+er Per(o)al i)ter0ie,(2 ;BK pre+er to ta-e telepho)ic i)ter0ie,(,here a( o)ly :BK *o +or ,ritte) te(te a)d re(t 9BK adopt (o/e other /ea)( o+ i)ter0ie,(

I) I# $R .(e i)ter)al a)d e8ter)al (o.rce o+ recr.it/e)t proce((

The recr.it/e)t proce(( at i* a5aar i( i) li)e ,ith the recr.it/e)t policy o+ the co/pa)y' Thee)tire proce(( ,or-( e8actly a( it (ho.ld

The recr.it/e)t proce(( i'e' the acti0ity o+ *e)erati)* the pool o+ per(pecti0e e/ployee(2 i(

(i/ilar +or all e)try Q le0el po(itio)(' Ho,e0er the (electio) proce(( i( .)i3.e +or e0ery po(itio)'

The recr.it/e)t proce(( at i* a5aar'

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RECOMMENATIONS

My (t.dy o+ the recr.it/e)t a)d (electio) proce((e( at i* a5aar *e)erated the +ollo,i)*

reco//e)datio)(

F The h./a) re(o.rce( depart/e)t /ai)tai)( the bla)-et co.)t o+ per(o)al i) each

depart/e)t a)d i( re(po)(ible +or +illi)* .p 0aca)t po(itio)( i) all depart/e)t( thro.*ho.t

the or*a)i5atio)'

F The recr.it/e)t a)d (electio) acti0ity i( ce)trali5ed a)d i( co)d.cted by the h./a)

re(o.rce( depart/e)t at i* a5aar head o++ice'

F i++ere)t (o.rce( o+ recr.it/e)t +or e0ery po(itio) ha( bee) tried a)d te(ted o0er the

year( at i* a5aar a)d at pre(e)t e0ery po(itio) ha( o)e .)i3.e (o.rce o+ recr.it/e)t2

,hich i( al,ay( re(orted to'

F Wal-Gi)( are al,ay( .(ed a( a (o.rce o+ recr.it/e)t +or j.)ior le0el' i* a5aar ha(

ear)ed a *ood )a/e +or it(el+ i) the e)tire co.)try a)d he)ce h.*e pool o+ ca)didate( i(

created thro.*h thi( (o.rce' Ho,e0er the hiri)*Japplica)t( ratio i( 0ery lo,' Thi( i(

beca.(e a lot o+ .)(.itable ca)didate( al(o (ho, .p +or i)ter0ie,' Thi( lead( to ,a(ta*e o+

ti/e a)d e++ort'

F i* a5aar ca) i/pro0e it( recr.it/e)t a)d (electio) proce(( ,ith the ad0ice( /e)tio)

belo, a)d ca) i)crea(e the (o.rce( o+ recr.it/e)t +or (electi)* the ri*ht pool o+

ca)didate('

CONCLUSION

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ccordi)* to /y a)aly(i( Pa)taloo) Retail (ho.ld .(e Ca/p.( place/e)t( a( a (o.rce o+

recr.it/e)t'

Co/pa)y /ai)ly +oc.(e( o) i)ter)al (o.rce( ,hich ha( it( o,) li/itatio)(' y

+oc.(i)* o) Ca/p.( Place/e)t( Co/pa)y ca) attract 3.ali+ied per(o))el +or 0aca)t job(

i) the or*a)i5atio)' It ca) +acilitate the i)+.(io) o+ +re(h blood ,ith )e, idea( i) to the

e)terpri(e' Thi( ,ill i/pro0e the o0erall ,or-i)* o+ the e)terpri(e'

!or the (electio) o+ the ca)didate +or a 0aca)cy co/pa)y (ho.ld +ir(t co)d.ct ,ritte) te(t a)d

o) the ba(i( o+ the re(.lt o+ the te(t (core i)ter0ie, (ho.ld be (ched.led +or the (elected

ca)didate'

F ccordi)* to the a)aly(i( co/pa)y (ho.ld e0al.ate the ca)didate( o) all the +actor(

e8perie)ce2 3.ali+icatio) a)d +a/ily bac-*ro.)d ho,e0er *reater i/porta)ce (ho.ld be

*i0e) to the e8perie)ce a)d the) 3.ali+icatio) (ho.ld be co)(idered'

F Co/pa)y (ho.ld i)cl.de phy(ical e8a/i)atio) i) the (electio) proce((' +ter the re(.lt o+

thi( 3.e(tio) THE COMPN HS ECIE TO INCLUE PHSICL e8a/i)atio)

i) the (electio) proce(( a)d are )o, *etti)* i) to.ch ,ith 0ario.( ho(pital( to e)ter i)to a

co)tract ,ith the/'

F Certai) cha)*e( (ho.ld be /ade i) Recr.it/e)t a)d Selectio) proce(( o+ i* a5aar (.ch

a( )e, (o.rce( o+ recr.it/e)t (ho.ld be e)tertai)ed2 ,ritte) e8a/i)atio)( (ho.ld bei)cl.ded i) (electio) proce(( a)d phy(ical e8a/i)atio) (ho.ld be co)(idered a( a part o+

Selectio) Proce(('

LIMTATION OF THE STU-

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The (t.dy i( li/ited to the corporate HR QI# $R'

The ti/e period o+ (t.dy ,a( li/ited ,hich /ay pro0ide the brie+ pict.re o+ theretail corporatio)'

The (a/pli)* (i5e ,a( o)ly 9BB e/ployeeD( 'beca.(e o)ly the(e people hadatte)ded i) re(earch proce(('

The (t.dy i( ba(ed o)ly o) (eco)dary a)d pri/ary data (o lac- o+ -ee)ob(er0atio)( a)d i)teractio)( ,ere al(o the li/iti)* +actor( i) the proper

co)cl.(io) o+ the (t.dy'

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APPENID

$UESTIONNAIRE

EPRTMENT

ESI#NTION

9' oe( yo.r co/pa)y +ollo, +or/al recr.it/e)t proce((

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a e( b No c o)Dt (ayc Ca)4t (ay

:' Whe) doe( yo.r co/pa)y hire( )e, e/ployee(

a I//ediate )eed b yeary ba(i(b early ba(i(

c oth

;' Which (o.rce( o+ recr.it/e)t yo.r co/pa)y (ho.ld +ollo,

a Pro/otio) J Tra)(+erb Co)(.lta)cy

c Ca/p.( Place/e)t(d Re+ere)ce(e )y Other''


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a e( b No

?' ccordi)* to yo. o) ,hat ba(i( ca)didate( (ho.ld be e0al.ated +or (electio)

a cade/ic .ali+icatio)b E8perie)ce

c !a/ily ac-*ro.)dd ll o+ the abo0e

@' o yo. thi)- phy(ical e8a/i)atio) (ho.ld be i)cl.ded i) (electio) proce((

a e( b No

c Ca)4t (ayA' re yo. (ati(+ied ,ith the o0erall recr.it/e)t & (electio) proce(( o+ yo.r co/pa)y

a Sati(+ied b Ne.tral

c i((ati(+ied

9B' Which o+ the +ollo,i)* +actor( /e)tio)ed belo, yo. thi)- ha0e be)e+icial e++ect .po)the ability o+ i* a5aar to attract & retai) *ood e/ployee(

a Salary Pac-a*eb ra)d Na/e

c Career #ro,the #ood ,or-i)* e)0iro)/e)te )y Other''

99' ccordi)* to yo.2 the recr.it/e)t depart/e)t i) yo.r or*a)i5atio) i( e++icie)t e)o.*h'

a Stro)*ly a*ree b *ree c Ca)Dt (ay

d i(a*ree e (tro)*ly di(a*ree

9:' The (alary o++ered at the ti/e o+ i)ter0ie, to the ca)didate( i( at par ,ith the /ar-et rate'


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9;' o. are (ati(+ied ,ith the recr.it/e)t proce(( i) yo.r or*a)i5atio)'



9


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BOO:S>

U)der(ta)di)* a)d /a)a*i)* people ECON OO1SH./a) Re(o.rce Ma)a*e/e)t #ol*otha P.bli(hi)* Co/pa)yPer(o))elJH./a) Re(o.rce Ma)a*e/e)t MSM Te8tboo-Or*a)i5atio) E++ecti0e)e(( a)d Cha)*e MSM Te8tboo-Or*a)i5atio)al eha0ior MSM Te8tboo- INTERNET SOURCES>

,,,',i-ipedia'co/,,,'-./c'ed.'co/,,,'hr'.chica*o'co/,,,'0i(hal/e*a/art')et'co,,,'*oo*le'co/,,,'pa)taloo)'co'i)
http://www.wikipedia.com/http://www.kumc.edu.com/http://www.hr.uchicago.com/http://www.vishalmegamart.net.co/http://www.google.com/http://www.pantaloon.co.in/http://www.wikipedia.com/http://www.kumc.edu.com/http://www.hr.uchicago.com/http://www.vishalmegamart.net.co/http://www.google.com/http://www.pantaloon.co.in/

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