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ACKNOWLEDGEMENT
I would like to thank firstly Mr. Ahmad our marketing lecturer for his valuable and constructive
suggestions during the planning and development of this research work. His willingness to give
his time so generously has been very much appreciated. Also I extend my gratitude to my sister
and my family for supporting me and providing me with a comfortable environment to work in
while I completed my research work. And finally all my thanking to Mr. Ahmad Shafiq the
Executive director of COTHM College for providing me a platform in which my work is
recognized and highly valued.
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Table of contents
Acknowledgement Page 1
Introduction Page 3
Profile of the country Page 4
Table
Data Analysis Page 13
Thesis and feedback Page 16
Methodology Page 20
Conclusion Page 21
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An Introduction to Sustainable Tourism
The literal definition of sustainable tourism is the development of a regions tourism industry in
such a way as to not damage or deplete the resources and attractions that make the region
attractive to tourists. As we know the tourism industry is a rapidly growing industry and the
demand for attractive and eye catching tourism is increasing day by day. This has led to many
problems today in the modern world mainly the one being the depletion of natural resources and
the destruction of the earths natural landscape. This is why it has become increasingly important
for us to preserve our natural environment so the future of mankind can enjoy our resources too.
The changed mindset of people towards green thinking has now put all countries in a situation
where they must promote sustainable tourism one way or the other.
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History of England
The United Kingdom (official name United Kingdom of Great Britain and Northern Ireland)
consists of four countries united under one monarch and government. The countries are England,
Scotland, Wales and Northern Ireland. Each have a distinct culture and feel of their own with
some in Northern Ireland wishing to split from the United Kingdom and join the Republic of
Ireland, with which the UK shares its only land border.
.England has traditionally been the dominant nation within the UK has over 80 percent of the
share of the total population. People in Scotland and Wales have proud national traditions and
languages. Scottish Gaelic is mainly spoken in the north west of the country, by a small
proportion of the population. Welsh have a much bigger number of people speaking the language
and all public signs in Wales are displayed in both Welsh and English.
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So basically the UK is considered a developed country with a strong currency in the form of the
sterling and a high GDP rate. It is rich with historical sites like the big Ben in London and many
luxurious palaces like the Buckingham palace. This means it is essential for the United Kingdom
to know about sustainable tourism.
Already there are a few projects started in the UK regarding sustainable tourism and a
questionnaire was conducted to gauge the peoples reactions and the actual amount of work
being done there. My project will compare the result of 60 questionnaires and shed light on what
the people of the UK actually think about the efforts towards sustainable tourism.
.
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SPACE FOR TABLE FROM EXCEL
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DATA ANALYSIS
DEMOGRAPHIC FACTORS: GENDER
MALE PARTICIPANTS FEMALE PARTICIPANTS
30 30
As you can see from the illustration above I had conducted the survey on a totally non bias basis
as in getting the equal opinion of both the gender classes. This removes any kind of unfairness
and shows a good sample of the working living community of the UK.
MALE
FEMALE
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AGE GROUP IN YEARS FOR 60 PEOPLE
As we can clearly see from the chart above the majority of the personnel handed the
questionnaire range from the teenage to a pre middle age genre. This is mainly because these
people are in the majority and are easy to get hold off than the elderly populous. But still for the
sake of diversity I have dwelled within the elderly people and asked for their opinions on the
matter of fact as well (represented in the minority %).
AGE DISTRIBUTION
15 to 25
26 to 35
36 to 45
45 and above
15-25 26-35 36-45 45 and above
25 25 7 3
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AVERAGE ANSWERS FOR ALL 10 QUESTIONS
REPRSENTED BELOW
THE RATING GOES NUMBERWISE FROM LEFT
RIGHT IN THE QUESTIONNAIRE IN AN
ASCENDING ORDER
The average that amounts mostly is 3 here which as you might have known from the
questionnaire is the third option disagree. We can see a couple of 4s too which represent the
option strongly agree. Now I will discuss more about this later in my project and will give a
comprehensive analogy as to the reasons that might have shaped a response like this.
00.5
11.5
22.5
33.5
4
Q 1Q2
Q3
Q4
Q5
Q6
Q7
Q8
Q9
Q10
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Thesis and respondents assessment on questions
1. The first question asked was about the cleanliness regarding the environment in the UK.This question was asked because for a country striving towards sustainable developmentit is important for them to respect the area they live in so that they can create an eco
friendly place for everyone to live in. From the results I obtained from my questionnaire
it was apparent that people strongly believed this and as a whole idea. The residents of
UK are proudly able to say that the country they live in is clean in their eyes.
2. My second question to the people of the UK was whether they agreed if their countrywas promoting sustainable tourism or not? It is essential that the people are aware of
what their country is trying to do and whether they take those actions in a positive light.
Although there was a mixed view shared by the people the average pointed towards most
of them disagreeing. This is probably because they are not properly informed of any kind
of work that is being undertaken in the field of sustainable tourism.
3. Thirdly I asked about the role of government in supporting the hotel industry of UK inthe helping of sustainable tourism. You see the government plays an active role in every
activity that a country decides to part take in. And so it is an important factor to keep
their support if any in mind towards such goals and missions. Unfortunately the citizens
of UK did not agree with this statement and cited their disagreement in my
questionnaire. The logic behind them when I asked them personally was that they were
did not have 100% faith in their government and believed that they would not put
resources here.
4. Fourthly the nature of the current hotel industry of the UK in terms of being sustainablewas asked about. Now the main issue being stressed in this question is the sustainable
part. We already know that the UK is a developed country with a strong tourism base.
But is it sustainable tourism as well that was the main question? And the average answer
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on this occasion was also number 3 which are disagreeable. Now this is a big concern
for the UK because their citizens do not believe they are working hard enough for the
field of sustainable tourism which shows an area of weakness for them.
5. Moving on I asked about the technological prowess of the UK in regard to its sustainabletourism endeavors if any. A countrys technological advances ensure whether a country
has the latest technology in this globalized world. Without proper technology a country
cannot strive properly and compete with other leading countries of the world. Here the
respondents agreed firmly by strongly pointing out the fact that UK is no less behind in
its technologically advances. Probably the reason why so many people agreed to aquestion in majority is the fact that because of its developed status UK has the ability to
support any kind of project it puts its mind too.
6. Now I went more specific and asked the people of the environmental policies in the UK.Being clean is one thing but being able to maintain a set level of cleanliness requires a
lot of effort and conservatism. Especially strict rules and regulations that must be
followed in particular. Even though the people agreed to the UK being a clean country
they were not so agreeable on the policies they had enforced for it. This is the main
reason the people did not think highly about these so called policies and disagreed to this
question in the majority.
7. Next I asked about foreign investment in the country regarding sustainable development.Now we all know how essential foreign investment is in a country and the amount of
funds and money it brings in is invaluable to its Gross Domestic Product (GDP). A
countrys true worth is somewhat measured in its foreign investment and therefore it is a
huge part in the success of a nation. People did say that UK has had good amounts of
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foreign investments but regarding sustainable tourism very little to talk about so the
average of this answer was also in the negative as in disagreeable.
8. The important factor of infrastructure was asked about here. Infrastructure is a verycrucial factor in terms of sustainable tourism. It is the infrastructure that determines
whether parts of a country are accessible and if they are being properly looked after.
What was strange to me was that even though UK has good roads and infrastructure
capabilities the people somewhat disagreed again believing that it again was not enough
in regards to sustainable tourism. Primarily the weather there plays a role in the peoples
mindsets as according to them many areas become inaccessible during the winters andthe infrastructure is affected very negatively. But seeing as how the weather in UK
remains cold throughout the year the problem of infrastructure still remains at times.
9. The second last question in the questionnaire asked primarily about the multiculturalissues arising in the UK. There are a large number of immigrants in mainly from Asia
living in the UK which is situated in Europe. This means that there are bound to be some
cultural differences and in a multi cultural world today it is essential to respect them. The
people of UK however say that the problem of racism is becoming quite common there
and little regard is shown for the minority of the religions or cultures. This is a very big
problem because when you are exposed as a racist country the amount of tourism you
receive can decrease significantly.
10.The last question was like a summary of the entire questionnaire in which the whole ideaof sustainable tourism was asked about. Obviously with the amount of negative answers
received this one begged no different. When asked as to the reason to this many people
said that sometimes they do not see why sustainable tourism is such a big deal (lack of
awareness). They think there are far more important issues at hand to be dealt with and
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spent time and effort on. What I have deduced from this is that people in the UK have
become too entangled with their daily lives and so pay little attention to the whole
sustaining the tourism industry idea.
After gauging and analyzing the above data I have reached the conclusion that the people
of UK have voted against my hypothesis which is:
UK is working hard towards increasing its awareness about sustainable tourism
among the people and it has a lot of potential to increase this segment of their
market. It already has a few projects underway in sustaining tourism and the
people there are also supportive of the whole idea.
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METHODOLOGY
The method used to collect data in this project is called quota sampling. Here I chose a group of
individuals who successfully fitted my criteria as respondents and gave my questionnaire to
them. This type of data collection falls into the quantitative method of collecting data.
This data can yield representative and generalized information. This method is usually objective
and requires the use of standardized measures so that varying perspectives and experiences can
fit into a limited number of predetermined response categories. This method is usually easier to
summarize and compare than qualitative methods
Advantages: Generally quantitative methods are easy to administer, can include relatively large
number of questions, can yield large samples, are easier to summarize, and are more widely
accepted as a form of evidence regarding program effectiveness.
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CONCLUSION
The sustainable tourism industry is a rapidly growing industry in the modern world
today. Some people do realize the importance of preserving the environment today in
such a way that our future generations can also benefit from it tomorrow. The UK is also
among the countries looking to expand into this industry and realize its crucial part in the
tourism industry nowadays. However this is not a very well known part of tourism as of
yet and proper awareness among people is necessary if it is to succeed in delivering its
message globally. The questionnaire has proven that some people do have an idea about
sustainable tourism but the masses are still quite new to the idea. With the proper
mindset and the proper utilization of resources UK has the potential to increase its
sustainable tourism development projects to new heights. What is required however is
the constant support of the people and the government. So that the ideas can be
visualized into reality and make our world and this country a better, safe and healthy
place to live in.