Prolansys Technologies

Empowering Start-Ups & SME

August 2014

 

 

CLOUD

HAND HELD DEVICES

BUSINESS ANALYTICS

 

 

END USER COMPUTING

 

HOME SERVICE DIVISION

 

DATA CENTRE SUPPORT

 

CONSULTANCY

&

APPLICATION

CUSTOMIZATION

 

Genuine Dedicated PartnerProud Reliable Oriented Lively Agile Noble Simple Youthful System

Beliefs, Aims• SMEs will drive the next phase of growth

globally

• SMEs and home sector are deprived of benefits of quality IT Support that Corporates enjoy

• Prolansys aims to spread the benefits of process based global quality IT support to SMEs

• Change customer focus to Value and Quality in IT support

And Goals

• Make an impact by providing quality driven IT support to the SME & SMB sector

• Extend Global Quality IT Support Services to the Indian SME, SMB and even Indian Home Users

• Utilize the previous experience of working in UK, Belgium, Germany and US and go global

• Avail facilities extended by UKTI and make UK as the platform for launching globally

Dedicated Team

Shared Team

Onsite Team

Offshore Team

Standard Services

Custom Services

End to End Engagements

Out Tasking

Tools

Onsite NOC

Offshore NOC

Monitoring

Remote IT Management Framework

Value Delivery Model

Value Delivery Model

Support System

Competency & Certifications• Database Administration

– Oracle Databases and RAC– MS SQL Server

• ITSM Consultancy• ITSM Implementation• IT Infrastructure

Consolidation• Consultancy on Cloud

Strategy• Transition to Cloud

MCP, MCA, MCSA, MCSE

LPIC, RHCSA, RHCSE OCP CCNA ITILv3 PMP, Prince2 Drupal PHP

Why Prolansys

• Immediate support for IT related incidents• Response Time of 15 minutes• Maximum Resolution Time of 3 hours for 80% incidents• Specialized Technology Specific Teams• Genuine Software• Continuous Improvement of Services• Customer Happiness above SLA• Design IT for better production and efficiency• Global Quality in INR

Success Stories• Reduced Customer’s IT expenditure by 21%

• Customer agreement on Value Add worth 1.3 Million USD in 2 years on a project of 2.1 Million USD per year

• Increased End User Satisfaction Index by 85 points in a year

• Starting from scratch, seamlessly moved 80% of IT workload to Remote Delivery Center in 2 years

• Restructured the IT infrastructure of a 30 seat Architect Firm

• Deployed CRM for a Leading Cloud based Voice Solution Provider in India

• Developing an Open Source CMS based solution for a large architect firm

• Managed IT (Infrastructure & Applications) for – Fortune 300 Engine Manufacturer Company, – One of the largest Rubber Manufacturer Company in Europe, – One of the largest Gas Manufacturer Company, and– Leading News Paper Publisher in London

Prospective

• Start-ups– Initial IT Design, Setup, Regular Support– Website, Mail / Collaboration Solution– Consulting, Social Media Strategy– Customization of Open Source Software

• Manufacturing, Hospitality & Aviation Industry– IT Infrastructure Re-organization– IT Incident / Problem / Change Management– Consolidation, Movement to Cloud– Implementation of CRM, HRM, IT Asset Management

Registered Office: 5/32 Vikram Vihar, Lajpat Nagar – IV, New Delhi – 110 024Operations: 4/31 Eros Garden, Surajkund Road, Faridabad – 121 009Tele: +91-11-64787400, +91-129-4025058Cell: +91-8527199161, +91-8527199163, +91-8527199165

http://prolansys.co.in

Qualifications:Masters from MNIT Allahabad – 2nd RankPGDBM in Technology ManagementSMP from IIM Calcutta

Organizations Worked for:BU Head – CDOTVice President Reliance CommunicationsVice President Reliance Tech ServicesDirector – Prolansys Technologies

Experience:Building Technology Centers, Operational Management, Strategic PlanningInnovation & New Product Dev, Web Enabled Applications, Vendor MgmtBusiness Dev, People Management, Budget Planning, Project Mgt, Mobile Telephony, IMS, GSM/CDMA/IP, VAS Switching Systems SS7,ISDNSystem Architecture Multi-Platform Dev

Ishita SenDirector – Prolansys Technologies

Qualifications:B.E (Electrical Engineering)B.E. (Electronics & Communication)M.S. (Software Systems) from BITS, PilaniSMP from IIM CalcuttaCertifications:RDBMS Design from IIT KharagpurOCP 8i, OCP 9i, Oracle 9i AS, Oracle 10g RACOracle 11i Apps, SAP- BIITIL v2 and v3

Organizations served in:Indian Air ForceIndia TodayHCL TechnologiesProlansys Technologies

Experience:Power Plants, Missile Guidance, Oracle Databases, SAP, Siebel, Navision, Vignette,ITSM, Project ManagementCorporate StrategyService Delivery Management in US & EuropeTeam FormationBusiness Development

Niladri BhattacharyaCEO & Founder – Prolansys Technologies