Submitted by:

Constance Thomas, Director

International Programme on the Elimination of Child Labour

International Labour Organization

4, Route des Morillons – 1211 Geneva 22

Switzerland

Submitted to:

Brenda White and James Kinslow

Grant Officers

US Department of Labor

Procurement Services Center

200 Constitution Avenue NW

Washington, DC 20210

Room S-4307

Proposal submitted by ILO (DUNS 020301941) in response to SGA 12-12

PROMOTE: Decent Work for Domestic Workers

to End Child Domestic Work

Part I: Technical Proposal

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A. ABSTRACT

Project Title: PROMOTE: Decent Work for Domestic Workers to End Child Domestic Work

Name of Applicant: International Labour Organization (ILO)

Proposed Sub-contractors: The National Network for Domestic Workers Advocacy in Indonesia (JALA PRT);

Action Committee for Protection of Domestic Workers and Migrant Workers (KAPPRT & BM); The Network

of Indonesian Child Labor NGOs (JARAK); International Domestic Workers Network (IDWN)

Funding Requested: USD 4,999,970

Cost Share: USD 387,202

Project Duration: 3.5 years

The PROMOTE project proposes a unique strategy to affect lasting change to end child labor in the

domestic work (DW) sector. The ILO – the standard setting organization on labor rights including the rights of

domestic workers and the abolition of child labor – will use its vast experience and expertise at the global,

regional and country levels to deliver relevant and impactful results.

Establishing its main learning and action hub in Indonesia, and cross-fertilized by regional knowledge

exchange and development, PROMOTE will focus on: i) expanding legal protection to child and adult domestic

workers; ii) broadening the outreach and responsiveness of domestic worker organizations at the national and

regional levels to tackle the complex phenomenon of child domestic work and decent work deficits in the

domestic work sector through targeted capacity building; iii) promoting in-country and regional knowledge

sharing; iv) breaking new ground in raising awareness using non-traditional media and innovative partnerships;

and, v) ensuring analysis and documentation of outcomes as well as transparency and accountability which are

key tenets of this work. Building on Indonesia’s expressed national commitment and a decade of pioneering work

in this area, PROMOTE will deliver a lasting and visible change in both discourse and action to promote decent

work for domestic workers and the concomitant abolition of child labor in a largely female-dominated informal

sector of work.

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Key strategies will include:

a) Promote the ratification of ILO Convention 189 on decent work for domestic workers in the world’s

fourth most populous country, which is making genuine efforts to extend protection to domestic workers,

providing a major boost for the global campaign towards decent work for domestic workers; b) Promote the

adoption of a Bill on Domestic Work through technical support, making full use of the ILO’s contacts with key

ministries, and other key stakeholders; c) Promote the adoption of provincial and district regulations providing

specific protection for 15-17 year old child domestic workers; d) Promote strategic partnerships involving

international groupings such as the IDWN and Anti-Slavery International in strengthening the capacity of at least

three burgeoning Indonesian domestic worker organizations; e) Build capacity on rights awareness and self-

empowerment of domestic workers through collective action reaching at least 20,000 domestic workers during

the life of the project; f) Promote a major national awareness raising campaign involving domestic worker

organizations, traditional media, using information communication technologies, and innovative partners; g)

Foster learning and catalyze sustained action across Asia on decent work for domestic workers through the

production of two major regional and in-country training and knowledge sharing tools and regional knowledge

sharing workshops; and h) Conduct research including analytical research on domestic workers’ working

conditions and wages, development of monitoring tools for domestic workers to assess their working and living

conditions, and a methodology to generate new estimates of the number of child and adult domestic workers in

this “hidden” sector, upon which to frame sound policy, law, advocacy and action. A comprehensive monitoring

and evaluation plan will be based on established procedures used in ILO –IPEC USDOL projects.

“I believe that this Convention [ILO C189] can provide guidance to the sending and host governments to protect migrant domestic workers. [...] Those domestic workers who work within their own countries must also be given the same protection. Thus, this Convention will help us formulate effective national legislation and regulations for this purpose.” President of the Republic of Indonesia, at the 100th Session of the International Labour Conference, 14 June 2011

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B. TABLE OF CONTENTS

A. ABSTRACT .................................................................................................................................. I

B. TABLE OF CONTENTS........................................................................................................... III

LIST OF ACRONYMS...............................................................................................................IV

C. PROJECT DESIGN NARRATIVE.............................................................................................. 1

1. Background .......................................................................................................................1

2. Project design and strategy ...............................................................................................4

Component 1: Capacity Building of DWOs .............................................................................. 8 i. Advocate for increased legal protection for domestic workers and effective

enforcement of relevant laws..............................................................................9

ii. Empower domestic workers to improve their working and living conditions..... 11

iii. Report cases of exploitation ............................................................................. 14

iv. Develop a “Resource List” and refer cases of DWs, including CDWs to the appropriate authorities and social service providers .......................................... 15

v. Raise public awareness on the exploitation of domestic workers...................... 16

vi. Other Capacity Building Needs........................................................................ 18

Component 2: Innovative Partnerships.................................................................................... 18 Component 3: Enhancing Regional Capacity: Training Manual and Promising

Practices Report............................................................................................... 20 Component 4: Enhancing Regional Alliances: Workshops and Knowledge Sharing ................ 23 Component 5: Use of Information and Communication Technology (ICT).............................. 24 Component 6: Supporting Research and Evaluation on Child Domestic Work......................... 25 Component 7: Promoting Transparency and Accountability .................................................... 27

3. Organizational capacity .................................................................................................. 28

A) International and U.S. Government Grant and/or Contract Experience.............. 29

B) Country Presence and Host Government Support ............................................. 29

C) Fiscal Oversight............................................................................................... 30

D) Key Personnel.................................................................................................. 31

E) Other Professional Personnel ........................................................................... 32

F) Project Management Plan................................................................................. 33

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LIST OF ACRONYMS

ACTRAV ILO’s bureau for Workers’ Activities ADWN Asian Domestic Workers Network AJI The Alliance of Independent Journalists Indonesia (Aliansi Jurnalistik Independen) AP Action Plan APINDO Indonesian Employer’s Association (Asosiasi Pengusaha Indonesia) APPSI Association of Indonesian Domestic Worker Suppliers APWLD Asia Pacific Forum on Women, Law and Development ASEAN Association of South East Asian Nations ASI Anti-Slavery International BBM BlackBerry Messenger CDW Child Domestic Work or Child Domestic Worker CMEP Comprehensive Monitoring and Evaluation Plan CL Child Labor CoP Community of Practice DUNS Dun and Bradstreet Number DW Domestic Work for Domestic Worker DWDW Decent Work for Domestic Workers DWO Domestic Worker Organization DWT Decent Work Technical Support Team FGD Focus Group Discussions GAP11 (ILO project) Global Action Program on Child Labour Issues GoI Government of Indonesia GPRA Government Performance and Results Act HRW Human Rights Watch IAO ILO’s Internal Audit and Oversight ICT Information Communication Technology IDWN International Domestic Workers' Network ILO International Labour Organization ILO CO Jakarta ILO Country Office for Indonesia and Timor Leste IPEC ILO’s International Programme on the Elimination of Child Labour ITUC-APRO International Trade Union Confederations Asia Pacific Regional Organization IUF Tobacco and Allied Workers’ Association JALA PRT The National Network for Domestic Workers Advocacy in Indonesia (Pekerja Rumah

Tangga) Jamsostek The Social Insurance Fund (Badan Penyelenggara Jaminan Social) JARAK The Network of Indonesian Child Labor NGOs (Jaringan LSM Penanggulangan Pekerja

Anak) KAB Knowledge Attitude and Behavior KAPPRT & BM Action Committee for Protection of Domestic Workers and Migrant Workers (Komite Aksi

Perlindungan Pekerja Rumah Tanga & Buruh Migran) KSBSI The Indonesian Prosperity Trade Union Confederation (Konfederasi Serikat Buruh Sejahtera

Indonesia) KSPI The Indonesian Trade Union Confederation (Konfederasi Serikat Pekerja Indonesia) KSPSI All Indonesian Workers Union Confederation (Konfederasi Serikat Pekerja Seluruh

Indonesia)

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LBH APIK Legal Aid of Indonesian Women Association for Justice (Asosiasi Perempuan Indonesia untuk Keadilan)

MoMT Ministry of Manpower and Transmigration MoWECP Ministry for Women’s Empowerment and Child Protection NAC WFCL National Action Committee for the Elimination of the Worst Forms of Child Labor NGO Nongovernmental Organizations NICRA Negotiated Indirect Cost Rate Agreement OCFT Office of Child Labor, Forced Labor and Human Trafficking PAC Project Advisory Committee PC Project Coordinator PD Project Director PGRI Teachers’ Union (Persatuan Guru Republic Indonesia) PP Promising Practices ROAP International Labor Organization Regional Office for Asia and Pacific RoI Republic of Indonesia RUU PRT Rancangan Undang-Undang Pekerja Rumah Tangga (draft Bill on Domestic Workers) SCREAM Supporting Children’s Rights through Education, the Arts and the Media SGA Solicitation for Grant Applications TBP (IPEC project) Time Bound Programme of Support to the Implementation of the National

Action Plan on the Elimination of Child Labor TOT Training of Trainers TRAVAIL ILO’s Conditions of Work and Employment Branch TU Trade Union TURC Trade Union Rights Centre UNICEF United Nations Children’s Fund USDOL U.S. Department of Labor WFCL Worst Forms of Child Labor WDACL World Day Against Child Labor WIEGO Women in Informal Employment Globalizing and Organizing

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C. PROJECT DESIGN NARRATIVE

1. BACKGROUND

In June 2011, the International Labour Organization (ILO) adopted ILO Convention No. 189 on decent

work for domestic workers (DWDW) that, in ratifying Member states, will extend key labor protection to

millions of workers, mostly women and children, whose basic rights are not assured. This Convention constitutes

the first global standard for the 52.6 million1 domestic workers (DW) worldwide. Through its adoption, the

International Labour Conference gave a clear message: DWs, like other workers, have the right to decent

working and living conditions. The Convention makes clear that children above the minimum age for

employment must be given special protection when employed in domestic work. The project “PROMOTE” will

promote the realization of DWDW as a means to reduce child labor, with a main focus on Indonesia, the world’s

fourth most populous country and home to millions of child and adult domestic workers. Effectiveness in

Indonesia will undoubtedly reach large numbers and have a ripple effect on policy development in the region,

especially in South East Asian Nations (ASEAN) countries.

Working conditions and the CDW situation: DWs in Indonesia are vulnerable to a wide range of

abuses and exploitation, including excessive working hours, unpaid wages, forced confinement, physical and/or

sexual abuse, forced labor and trafficking. Few if any DWs in Indonesia have contracts stipulating wages and

work hours. ILO research shows that DWs in Indonesia receive less than half the remuneration of workers in

male-dominated sectors with comparable job value levels.2 CDWs are particularly vulnerable, as their separation

from their families and a near-total dependency on their employers increases their risk of exploitation and abuse.3

Legislation: DWs lack basic labor rights protection under the Manpower Act of 2003 as their - largely

informal - work is not covered under the law.4 The Manpower Act states that the general minimum age of

employment is 15 as long as the work is not hazardous.5 However no regulations exist to protect CDWs aged 15-

1 ILO, Global and regional estimates on domestic workers, Domestic Work Policy Brief No. 4 (Geneva). 2 Savitri, D. and Fajerman, M. (ILO forthcoming, 2012). Pay equity and the undervaluation of domestic work in Indonesia. 3 Many children are unaccompanied migrants within Indonesia.

4 Some protection is afforded to DWs under the Criminal Code, the Child Protection Act of 2002 and the Domestic Violence Act of 2004. However, these laws focus primarily on mitigating criminal and violent offences, and not on labor rights. 5 The Ministry for Women’s Empowerment and Child Protection (MoWECP) issued guidelines on the minimum age for domestic work (2006) also set the minimum age at 15 years.

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17 from hazards or exploitation. Some provincial governments have issued directives to prohibit CDW: a 2007

Central Java provincial law prohibits CDW under age 18; and a Yogyakarta Provincial decree also prohibits

CDW under 18. In an effort to improve the legal framework, Domestic Worker Organizations (DWOs) have

been advocating for a new law and a draft Bill on DW (RUU PRT) is awaiting adoption by Parliament.

Challenges in living and working conditions of DWs: Deeply entrenched attitudes and cultural values

pose obstacles to ensuring DWDW. DWs are commonly not considered employees, but rather “helpers,” and

consequently employers do not recognize obligations that typically arise from an employment relationship. Basic

needs are promised in lieu of full minimum wage. Employers also typically consider housework, especially by

live-in DWs, as a 24-hour-a-day activity, hindering the regulation of working hours and allowing rest days.

Advocacy, Outreach, Enforcement and Awareness Raising Efforts: DWOs have been advocating

for legal reform and better protections. They have begun to forge alliances around a common platform.

Nonetheless, the capacity of DWOs to advocate effectively for legal protection and to empower DWs to improve

their working conditions, report abuse and refer CDWs to appropriate services, and to raise public awareness of

the rights of DWs needs to be enhanced. Human and financial resource constraints abound, coupled with limited

knowledge of mechanisms to address DWDW and CDW, and few intervention models that can bring action to

scale. Despite these gaps and challenges, there is also significant ILO supported experience to build on, and

opportunities, not least the commitment of the Government of Indonesia (GoI) to ratify C189 and growing public

awareness on the issue.

Partnerships: PROMOTE will partner with three key national networks of DWOs. Each has different

resources, roles, and leverage points vis-à-vis government and as change agents; when combined, they have the

potential to create real legislative and social change. 1) The National Network for Domestic Workers Advocacy in

Indonesia (JALA PRT) is a network of seven DWOs (i.e. worker membership based organizations), including

three unions of domestic workers6. 2) KAPPRT & BM is an alliance between JALA PRT and the three major

trade union confederations: All Indonesian Workers Union Confederation (KSPSI), The Indonesian Prosperity

Trade Union Confederation (KSBSI), and The Indonesian Trade Union Confederation (KSPI) that advocate for

6 Each organization has its own base of members at the local level.

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national legislative change and ratification of C189, and handle legal cases with a paralegal support team.7; 3)

The Network of Indonesian Child Labor NGOs (JARAK) advocates for the rights of child laborers, including

CDWs. Given that some of their members have experience in child labor issues, and have begun promoting

DWDW, reinforcing their capacity would result in enhancing their impact on DWDW.

Table 1: Description of partner DWOs JALA PRT KAPPRT & BM JARAK Coverage

National, with 31 member organizations at national, provincial and local levels

National, with provincial and local outreach through its confederations and member trade unions (TUs).

National, with 116 member NGOs working on child labor at national, provincial and local levels.

Founded July 2004 August 20128 1997 No. of DWs represented9

Approximately 1,500 40 0

Capacity strengths

Considered the main actor for national policy advocacy on issues of DWs; Ongoing national, regional and international awareness campaigns on protection of DW; In-house training capacity that it uses to train members on DWDW and CDW; Large network of DWOs across the country; Collaborates with/member of international networks such as the Committee for Asian Women (CAW), Asian Domestic Workers Network (ADWN) and IDWN

National platform with the highest involvement of main Indonesian trade union confederations who are linked to international trade union confederations such as the ITUC; One of the best models for collaboration of trade unions and NGOs on specific issues in Indonesia; Strong involvement of the main Indonesian trade union confederations gives a bold message that issues of DWs, including CDWs are part of workers’ issues.

Solid understanding of child labor issues in Indonesia, including on CDW issues; In-house training capacity on child labor issues that it uses regularly to train its members; Comprehensive experiences on policy advocacy; Widely accepted as an authority on child labor issues; Member of the Core Team of the National Action Committee on the worst forms of child labor (WFCL) (NAC WFCL); Strong coordination with the members in several provinces in Indonesia

Capacity weaknesses

Know-how on various issues related to realization of DWDWs, including reduction of CDW; and organizational capacity (in the areas of administration and management, technical staff and financial resources)

Know-how on various issues related to the realization of DWDWs, including reduction of CDW; and organizational capacity (in the areas of administration and management, technical staff and financial resources)

Know-how on various issues related to the realization of DWDWs, including reduction of CDW; and organizational capacity (in the areas of administration and management, technical staff and financial resources)

Current engagement on CDW

- Engaged in ongoing advocacy with the GoI on the adoption of the DW Bill, and the ratification of C189. Runs awareness raining activities on the promotion of DWDWs. - 10 members of JALA PRT have programs on DWs and CDWs. For example, RUMPUN Tjoet Njak Dien which work on advocacy and developed DWs’ school since 1994.

- Lead and coordinated an advocacy process throughout Indonesia on the development of the DW Bill and a campaign for the ratification of C189. - Training of trainers (TOT) using the Indonesian versions of the ILO/IDWN manual “Decent Work for Domestic Workers: Manual for Trainers” that includes CDW issues (Sept.2012).

- Member of the Core Team of the NAC WFCL, and heavily involved in the committee’ activities: technical assistance for its program development, coordination with and among government institutions, and reporting on the implementation of the National Action Plan. -5 members running projects directly on CDWs.

7 KAPPRT & BM as a national platform for action is of high value, as it combines the multi-stakeholder efforts in the world of DW. Examples of such platforms are rare, but in the Philippines and India they are very effective in producing national level change. 8 Collaboration between NGOs and trade union confederation on the issue of domestic workers began in 2009 in the process of developing the ILO International standard on DWDW. 9 The low number of registered DW members is due to the fact that JARAK does not organize DWs and is not membership-based organization; and the national trade union centers in KAPPRT & BM have not organized DWs (with the exception of one trade union member of KSBSI located in Yogyakarta that just started these efforts recently).

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2. PROJECT DESIGN AND STRATEGY

“I started work when I was 11 years old…. I worked as a babysitter for my first employer. The male employer shouted at me a little too often…. The employer wouldn’t let me leave the house.... I made the baby porridge, gave him milk, carried the baby if he cried, changed the baby, put him to sleep, and played with the baby. When the baby slept I did the ironing…. I woke up at 5 a.m. every day, and worked until 7 p.m”.— Ayu, 13 years old, Bandung, Indonesia (Interview by Rumpun Gema Perempuan, member of JALA and JARAK cited in Human Rights Watch, Workers in the Shadows, Abuse and Exploitation of Child Domestic Workers, 2009).

PROMOTE will be implemented primarily in Indonesia where there is a genuine opportunity to “seize

the moment”: 1) Indonesia is one of the countries in the region with the largest numbers of DWs, including

CDWs;10 2) Civil society groups advocating for the rights of DWs, including those addressing issues of CDWs,

have already formed networks recognized by the GoI; 3) The ILO has been at the forefront in advocating for the

elimination of child labor and promotion of DWDW there for over a decade; 4) Indonesia has ratified all eight

ILO core Conventions and other relevant international Covenants; and 5) Indonesia has indicated its commitment

to ratify C189.11

Emerging as a middle-income country, with high growth and a growing middle class, the demand for

DWs is increasing. The ILO estimates a minimum of 2.6 million DWs (90% female) in Indonesia, 700,000 of

these being children below 18 years (26%). As many as 72% of DWs in Indonesia receive less than Rp.300,000/

month (c. US$31), not even half of Indonesia's minimum market wage of Rp.885,000-Rp.1,529,000 per month.

Routinely working 14-18 hours a day without a regular day off ,12 as many as 42% of DWs (including CDWs)

suffer grave violations of their human rights including physical, sexual and psychological abuse. 13 PROMOTE

will capitalize on the ILO’s global, regional and country level technical experience and expertise in promoting

decent work, particularly in the areas of child labor elimination, DWs rights at work, and conditions of work.

PROMOTE will be strengthened through direct linkages with other organizations at the forefront of DWDW and

10 ILO, Domestic workers across the world: Global and regional statistics and the extent of legal protection, 2012 (forthcoming). 11 GoI response to recommendations of the Universal Periodic Review of Human Rights(2012). http://www.ohchr.org/Documents/HRBodies/HRCouncil/RegularSession/Session21/A-HRC-21-7-Add1_en.pdf 12 ILO Jakarta 2010, Recognizing Domestic Work as Work http://www.ilo.org/wcmsp5/groups/public/---asia/---ro-bangkok/---ilo-jakarta/documents/publication/wcms_125946.pdf 13 ILO, 2004, Flowers on the Rock. DWOs argue, however, that these figures represent the tip of the iceberg due to methodological constraints in data collection.

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CDW such as the International Domestic Workers’ Network (IDWN), International Trade Union Confederations

Asia Pacific Regional Organization (ITUC - APRO), Anti-Slavery International (ASI), the American Center for

International Labor Solidarity (Solidarity Center), WIEGO, and three partner DWOs within Indonesia. The

ultimate aim of the project is to reduce CDW significantly by building institutional capacities of DWOs to

promote DWDW effectively. In doing so, the project will increase the knowledge, skills and expertise at

national, provincial, and regional levels as outlined below.

National and Provincial Strategy: PROMOTE will partner with three strategic networks that will

genuinely influence public discourse and action on the abolition of CDW and the promotion of DWDW. The

three DWO networks bring in more than 150 member organizations active at national, provincial and local levels

throughout Indonesia. While these partners already have some experience in addressing CDW and promoting

DWDWs, each has capacity gaps that urgently need addressing to enhance the impact of their campaigns and

outreach (see table 1).

The project will build the capacity of the partner DWO networks to address CDW and promote DWDW

in line with C189, C138, and C182. An Action Plan (AP) will be developed at the onset to guide work and

respond to capacity needs to reach scale. Core areas of impact will include: 1) Improved legal protection and

enforcement of laws to promote DWDWs and reduce CDW. 2) Improved working and living conditions of DWs.

3) An effective public reporting mechanism in place to report DW exploitation. 4) Creation of reliable

mechanisms that refer exploitative cases to the appropriate authorities and social service providers in place and, 5)

DWs, their employers and the public at large aware of DWDW. (More detail on strategies to achieve these

outcomes are described under Component 1).

As a result of intensive advocacy and capacity building efforts by the ILO and its partners in the region, in 2012 the Philippines became the first country in Asia to ratify ILO Convention 189. On October 30 2012 Thailand issued Ministerial regulations protecting the rights of domestic workers. The regulations include provision for rest days and paid sick leave, with penalties for violating employers.14

14 Thai News, http://www.ilo.org/asia/info/public/pr/WCMS_192615/lang--en/index.htm

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Map 1: Targeted provinces

Note: 1. This is the area referred to as JABODETABEK, which includes Jakarta, Bogor, Depok, Tangerang, Bekasi 2. This is the lower estimate generated by BPS. A household survey was done at the same time, estimating the number of CDWs to 238,414 and the number of DW to 978,821.

The project will target four provinces of Indonesia - East Java, Greater Jakarta, Lampung, and South

Sulawesi.15 These provinces have been selected based on the prevalence of CDWs, strength in the membership

structure of the three DWOs to lead and instigate real change, and ILO’s ability to leverage action through

strategic alliances at the provincial level.

Table 2: Overview and Justification of the four target provinces Province

(provincial capital)

Current and previous ILO

presence

DWO partners presence Services available for CDWs Justification for selection

Greater Jakarta area (Jabodetabek)

Comprehensive, including - IPEC work on CDWs since 2001 - DW project since 2004.

JALA PRT: 15 members that addresses issues of CDWs/DWs KAPPRT& BM: the three Workers Union confederations at province and district level JARAK: Several members,

Various service provided by government agencies including psychosocial counseling, shelters for children and women, formal, non-formal education (community learning center) vocational skill training, livelihood support (women

Comprehensive ILO experience and large presence of partner agencies. The area with the largest number of CDWs in Indonesia.

15 Yogyakarta is the only province in Indonesia that has adopted a provincial decree on the protection of domestic workers. Given the relatively low number of CDWs in Yogyakarta, it is not selected as a target province for interventions, but will contribute as a ‘resource area’ in the sense that the project will facilitate study visits and other exchange for provinces in the process of developing provincial decrees to Yogyakarta as well as provide support to monitoring and evaluation of its provincial decree.

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whereof three are addressing issues of CDWs

cooperative support), police unit for women & child protection. Various services provided by NGOs on education, skills, counseling, legal aid, etc.

Primarily a destination area.

East Java (Surabaya)

Comprehensive; identified as one of three priority provinces under the Indonesia Decent Work Country Progra agreed by the ILO, Ministry of Manpower and Transmigration (MoMT) and other tripartite constituents. - IPEC presence since 2004 on CDWs since 2007 (TBPII) - DW project since 2004

JALA PRT: three members that address issues of CDWs/DWs KAPPRT&BM: the three trade union confederations at province and district level JARAK: Several members, three of which are explicitly addressing issues of CDWs

As above Comprehensive ILO experience and strong presence of partner agencies. One of the highest numbers of CDWs in the country.

Lampung (Bandarlampung)

Some, including IPEC work on CDWs since 2007 (TBPII).

JALA PRT: one member, which has worked with ILO IPEC on addressing issues of CDWs KAPPRT&BM: the three trade union confederations at province and district level JARAK: one member on child advocacy, has worked with ILO IPEC

As above

Previous ILO experience in CDW and strong presence of partner agencies. The province with the largest numbers of CDWs on Sumatra, as well as one of the highest numbers nationwide

South Sulawesi (Makassar)

Comprehensive, including ILO EAST project on child labor, youth skills training since 2007

JALA PRT: one member KAPPRT&BM: the three trade union confederations at province and district level JARAK: one member, addressing issues of CDWs and work with ILO EAST

As above

a) Comprehensive ILO experience and strong presence of partner agencies. b) Biggest city in Eastern Indonesia (the least developed area of Indonesia) and with highest number of CDWs in the eastern region.

Regional strategy: PROMOTE will invest in the capacity development of two influential regional

organizations. IDWN will promote capacity building and knowledge sharing, and the International Trade Union

Confederation Asia Pacific regional organization (ITUC-APRO) will mobilize trade unions to advance protection

and recognition of DWDW and CDW prevention. Linkages will result in enhanced regional capacity through the

development of a training manual, establishment of training capacity and development of a promising practices

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Box 1: Introduction to IDWN: IDWN is a global network of DWOs to: promote the rights of and decent work for domestic workers; strengthen existing DWOs and reach out to new members; promote the ratification of C189 and adoption of progressive national laws for the protection of domestic workers; help IDWN members to monitor national laws and the fundamental international labor standards. IDWN has an organizational base through the International Union of Food, Agricultural, Hotel, restaurant, catering, Tobacco and Allied Workers’ Associations (IUF). IDWN is supported by Women in Informal Employment Globalizing and Organizing (WIEGO) and has cooperated with ILO since its inception. In Asia, IDWN has members in 7 countries Bangladesh, India, Indonesia (JALA PRT), Nepal, Philippines, Republic of Korea and Thailand.

report; and enhanced regional alliances through regional workshops and knowledge sharing between actors

concerned with reducing CDW and promoting DWDW.

Through collaboration with IDWN, the DWO

partners in Indonesia will be brought into an institutional

framework where they will learn from the experiences and

promising practices from Asia,16 and be empowered to apply

their knowledge to Indonesia for domestic use and action.

Through the same channels, the regional and global

structures will, in the latter part of the project, benefit from

knowledge and promising practices generated in Indonesia.

Component 1: Capacity Building of DWOs

A central pillar of PROMOTE is to enhance the capacity of the three partner DWOs to take action in a

range of areas (elaborated below under component 1 i-v) all aimed to reduce CDW by promoting DWDWs. This

will be achieved through the design and implementation of an Action Plan (AP) with the three partners. The

steps include: 1) Conducting a needs assessment: As a priority activity, needs assessments will be conducted

with the three partner DWOs within the first six months of project life. These assessments will identify gaps in

their technical and institutional capacity which need to be addressed in order to contribute to a reduction in

CDWs and to promote DWDW. The needs assessment will differentiate the needs at two different levels, i.e. of

the network, and the member organizations. The ILO has designed and implemented approaches on how to do

need assessments of partner agencies that will be adapted and applied under this project. 2) Participatory design

of the AP: The AP will be developed in a highly participatory process involving the three DWOs, selected

partners from the provincial and local levels and IDWN. When the draft AP is ready, a workshop will be held

with the same partners to ensure that the AP reflects needs and strategies effectively. Mechanisms for measuring

16 Primarily focusing on the six Asian countries where IDWN has members in addition to Indonesia, i.e. Bangladesh, India, Nepal, Philippines, Republic of Korea and Thailand.

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progress towards the achievement of the objectives of the AP will be agreed in the workshop, including

evaluation and outcome based research. Using elements of the ILO-IPEC approach on pre- and post-assessment

of institutional capacity and building on the needs assessments as the baseline; this will include for example

monitoring of the membership of DWOs, the DWOs ability to get support for national and local regulations,

numbers and outcomes of support groups and cases referred to services. Following the AP, more detailed action

plans for implementation will be developed with each of the three DWOs. 3) Training on reducing CDW and

promotion of DWDWs for DWO trainers and organizers: While the needs assessment will be instrumental in

identifying specific capacity building needs of each of the three DWOs, the initial rapid assessment done as part

of the preparation for this proposal already highlights a few of them (see Table 1, p.3). One critical area is the

need for training on how to address CDWs and the promotion of DWDW for DWO trainers and organizers.

Making use of existing training manuals and materials from the region and from Indonesia, PROMOTE will

design a comprehensive training package in collaboration with national and local stakeholders and IDWN.

Comprehensive training will be conducted, initially targeting representatives of the partner DWO networks,

trainers from their network agencies, and other individuals as applicable. The first round of training will create an

in-depth understanding of the issues covered in the manual, so that the trainees in turn are able to conduct training

at various levels using the training manual. Refresher training will be provided at regular intervals. These trainers

and organizers will be instrumental throughout the project’s lifetime, to provide training for (child) domestic

workers, their parents and communities, and, with ILO support, other key stakeholders at national, provincial and

local levels. Core elements of the AP and capacity building strategies that ensure the DWOs are well equipped to

implement them, are described in detail below in sections i) to v).

i. Advocate for increased legal protection for domestic workers and effective enforcement of relevant laws

A rapid inventory of related legal and policy frameworks indicates that further policy level advocacy is

needed in several key areas. This is presented in Box 2, page 10. PROMOTE will strengthen the advocacy

capacity of the three DWOs as follows: 1) Increase DWOs’ capacity to design and implement advocacy

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Box 2: Key areas for advocacy: - Ratification of ILO C189. - Strengthening of the draft Bill on Domestic Work

(RUU PRT) and its timel - Formalization of domestic work including

adoption of a model employment y adoption by the Parliament. contract detailing the rights and obligations of both employer and employees.

- Domestic workers’ increased access to social protection programs through Jamsostek

- Enforcement of the MoWECP guidelines on the minimum age for domestic work, which includes provisions for immediate withdrawal of CDWs below 15, and protection for those aged 15-17 (this is linked to the strategies ii, iii, and iv discussed below).

- Alternative policies lessening the family dependency on domestic workers

- Increased government resourcing to the implementation of the 2002-2022 NAP on the WFCL .

- Adoption of provincial and district regulations (perdas) on domestic workers and child protection providing specific protection for the 15-17 year olds and a clear no to admission of children below the age of 15.

campaigns: Policy level advocacy is a central pillar of PROMOTE and it is therefore critical that the three

partners are trained to undertake effective advocacy. For this component, PROMOTE will draw on the expertise

of Anti-Slavery International (ASI), a global leader on advocacy with more than 15 years of experience in leading

research, developing advocacy strategies and raising awareness on the realities of CDWs’ lives. The key areas for

policy level advocacy are listed in Box 2. One of the most

important elements is the adoption of the DW Bill, as this

constitutes the key legal framework extending protection to

DWs, protecting CDWs from hazardous work, and

providing mechanisms for legal redress. The adoption of the

DW Bill will also lead to the formalization of DW.

Ratification of ILO C189 is another key area for advocacy as

is domestic workers’ increased access to social protection

programs through Jamsostek.17 The ILO through a

consultancy with ASI will support a two phase process:

Stage 1: a theory of change workshop with the DWOs and

domestic workers to a) identify the issues and needs of

DWs; b) map the short, medium and long term changes needed to improve their working conditions and the

policy framework for protecting their rights at the national level; c) conduct stakeholder mapping; d) develop key

messages; and e) facilitate the development of advocacy plans with time bound activities. The advocacy plans

will be monitored and evaluated18, to ensure that lessons learned are incorporated in the ongoing work. Stage 2: A

17 As of Jan 2014, the Jamsostek (the Social Insurance Fund) will be expanded to cover all workers, including those in the informal sector, which in turn includes domestic workers. The GoI is indicating that Jamsostek will be rolled out to beneficiaries in phases. The project will explore partnerships with Jamsostek to work towards an inclusion of domestic workers in the Jamsostek roll-out as early as possible. 18 Impact will be measured through theory of change based impact assessment approaches such as for instance Most Significant Change stories.

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Box 3: Content of a model employment contract - Name and address of the employer and

worker; - Address of the usual workplace or

workplaces; - Starting date (and end date if applicable); - Type of work to be performed; - Remuneration, method of calculation and

periodicity of payments including any payments in kind and their monetary value;

- Normal hours of work and the rate of pay or compensation for overtime and standby;

- Paid annual leave, and daily and weekly rest periods;

- Sick leave and any other personal leave; - Provision of food and accommodation, if

applicable; and - Terms and conditions relating to the

termination of employment.

review of phase one will inform a second workshop, which will aim to sharpen the strategies further.19 2)

Identification of hazards and conditions encountered by domestic workers: The DWOs, in collaboration

with the occupational safety and health programs of some of the

trade unions under the framework of KAPPRT & BM, will

undertake an assessment of working conditions, exploitative

practices, workplace violence, and health and safety risks

encountered by domestic workers, and propose legal and other

practical measures for how they can be eliminated, prevented or

redressed. In addition, the DWOs will agree on a statement

indicating the general hazards for DWs and for the 15-17 year

age group in particular. The joint statement will be used as a tool

for advocacy to ensure that laws and policy frameworks extend

adequate protection to CDWs. The joint statement can also be used in development of a code of conduct among

recruitment agencies and an associated model employment contract (see component 2), as well as a basis for

monitoring and reporting mechanisms on violations.

ii. Empower domestic workers to improve their working and living conditions

The DWOs will undertake focus group discussions (FGD) with child and adult DWs in each of the four

provinces to identify their needs as part of the initial needs assessment. The outcome of the FGDs will inform the

development of the strategy, but it is likely to include the following: 1) Organization, mobilization and group

formation: There are many practical and administrative barriers that limit the organization of domestic workers

in Indonesia: only some 1,500 DWs are members of TUs/DWOs (see table 1). Under this component,

PROMOTE will collaborate with the Solidarity Center, which has developed a model for addressing the

challenges and opportunities of organizing DWs in unions. The Solidarity Center will share and facilitate

discussions of this model, sharing good practices with the DWO members to enable DWs to join or set up DW 19 Please refer to Annex A, Letter of Support from ASI and preliminary description of advocacy toolkit ASI will support the DWOs to develop and implement.

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associations or unions.20 PROMOTE will also collaborate with APWLD to build DWOs capacity to reach out to

and mobilize DWs through training on innovative ways to organize DWs.212) Establishment of DW outreach

centers: In response to the isolation and lack of education that increase DWs’ vulnerability to exploitation and

abuse, JALA PRT established an outreach center (the School for Domestic Workers) in Yogyakarta 2003.22 With

support from PROMOTE, JALA PRT will replicate this model in each of the four provinces. These centers will

serve as hubs for provincial level support to CDWs and DWs and will offer the following services: a)

Training/information sessions on decent work principles, child, women’s and workers’ rights: The outreach

centers will provide information on decent work principles and the rights of DWs both at the center (through

regularly scheduled sessions as well as on-demand) as well as through sessions organized by the outreach centers

in venues where DWs/CDWs typically gather (e.g. markets, shopping malls, or in other public spaces with high

density of DWs). This will be conducted throughout the project lifetime and will reach a minimum of 20,000

DWs.23 ICT will also be used to deliver this information as part of the ICT strategy (component 5); b) The

outreach centers will also provide training on financial literacy, entrepreneurship, and life skills by using existing

ILO training materials.24 Members of DWOs and DWs, including CDWs, will also be trained to use their mobile

phones to get information and support as needed (see component 5 on ICT) and to use their mobile camera phone

and video recorder (or other simple gadget) as tools for campaigning, awareness raising, and reporting on cases of

exploitation; c) Providing DWs with tools to improve their own working and living conditions: The USDOL-

funded TBPII project developed a guideline and tool for self-monitoring of working conditions such as working

hours, opportunity to have a day of rest a week and risk of chemical exposure.

20 Primary focus of this will be Greater Jakarta and East Java where the Solidarity Center has ongoing programs. 21 For example by using the Training Manual for DWOs on Action and organizing with mobile phones, Asia Pacific Forum on Women, Law and Development (APWLD), 2011. 22 http://www.ashoka.org/fellow/lita-anggraini 23 The DWOs would reach this number through their ongoing outreach work, using organisers etc. trained by the Project. The outreach numbers reached will be monitored through reports to the project partners on organising activities carried out by the DWOs. 24 Training will be conducted using existing ILO training materials on financial literacy (using the Financial Education training package), entrepreneurship training for women (using the GET Ahead training package) and life skills (using the 3R: Rights, Responsibility and Representation tracking package). These have already been successfully used to train CDWs and adult domestic workers in Indonesia as well as many other countries in Asia Pacific. National and provincial training infrastructure on these tools already exists throughout Indonesia making training delivery easy to arrange.

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“Every day my employer was angry and she would kick me and pinch me. Almost every day. When I mopped the floor, I did not use a mop for mopping, just my hands and a rag, and then my employer kicked me to go deeper under the bed. She would pinch me on my shoulders”.— Ratu, 15 years old, Yogyakarta, Human Rights Watch Report: Workers in the Shadows, Abuse and Exploitation of Child Domestic Workers in Indonesia (2009)

This tool will be reviewed by the DWOs, adding elements of living conditions presently absent, and then

introduced in target provinces through the outreach centers. Self-monitoring results will be analyzed by the

centers and used for fine-tuning interventions related to hazardous CDW conditions.; d) Development and

demonstration of collective action through group formation: Based on experiences in other countries, the DWOs

will facilitate DWs to form support groups for various purposes based on their needs and interests (e.g. discussion

groups, study groups, cooperatives including for example DW job placement service providers).25 To promote

sustainability, PROMOTE will nurture DWOs to develop such approaches that increase self-sufficiency.26 3)

Recognition and upgrading of DW skills: Skills training and certification based on nationally recognized

competency-standards can help raise the status of DW as a recognized profession, thus improving DWs’

employability and prospects for better working conditions. The ILO Decent Work Technical Support Team in

Bangkok is presently finalizing a Regional Model Competency Standard for DWs which will be tested under the

PROMOTE project in Indonesia.27 PROMOTE aims to develop a pilot skills training curriculum based on the

Competency Standard for DW that will be tested on a small scale, possibly at one of the outreach centers. Skills

training would not only cover vocational and technical aspects but also occupational safety and health,

environmental consciousness and women, children and worker’s rights, and would be adjusted to suit the specific

needs of younger trainees (15-17 years) and those with limited literacy. A longer-term aim is for the pilot to serve

as a model to convince responsible national training authorities to include a training curriculum for a DW

competency standard in the KKNI (Indonesian qualification framework).

25 Possibly modeled after a good practice from South Korea where domestic workers have set up their own recruitment agency as a means to avoid rent seeking and other abuse common among recruitment agencies in Indonesia. 26 While usual trade union organizations are union-due or affiliation-fee based, DWOs have to be more innovative to generate income as low-income domestic workers cannot pay similar level of dues/fees as workers in industrial or public sectors pay. Co-operatives, for example, can be developed along side of DWOs and the ILO has been working in this field together with trade unions in other sectors. 27 Steps typically include: i) classification of different types of, and mapping of a career path within DW; ii) development of national skills and competency standards; iii) provision of competency-based training based on the standards; and iv) skills certification.

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iii. Report cases of exploitation

DWs in Indonesia typically operate in a legal void and have nowhere to turn if they are abused and

exploited. Hotlines, helpdesks, safe homes and shelters exist, but are often riddled with problems and hard to

access. Under this component, the DWOs will be strengthened to facilitate access to justice for DWs and CDWs

in need. This will include: 1) Strengthening of hotlines: A recent Human Rights Watch report28 found that three

of the major hotlines in Indonesia29 were only operational a few hours every day, and phone calls were rarely

answered. The DWOs will identify and assess the utility of one hotline per target province and enhance its

functioning.30 This will include expanding access channels to include chat applications that are widely used in

Indonesia, such as texting, BlackBerry Messenger (BBM), and WhatsApp, which may be more appropriate for

young workers fearful of making a phone call. Priority will be given to hotlines linked to enforcement agencies so

that prompt action will follow complaints. Some of the DWOs are also running small-scale complaint

mechanisms: linkages will be created and effectiveness enhanced, particularly through linking to the ICT model

described in component 5. Low capacity of existing hotlines and case referral mechanisms is one side of the

problem; lack of public awareness of existing systems, and a hesitation about calling for help, is the other. The

awareness raising campaign (component 1 v.), will address the stigmas associated with hotlines, urge individuals

to report cases, and indicate where DWs and CDWs can access support. 2) Build capacity of the police to

respond to reported cases of child and adult DW exploitation: Elimination of the worst forms of child labor

(WFCL) was identified as a priority in the jurisdictions of all provincial, district and sub-district police units in

Indonesia in 2011. However, lack of police training on child and women’s domestic labor exploitation has

hampered the implementation of these directives. The DWOs, through some of their members such as the Legal

Aid of Indonesian Women Association for Justice (LBH APIK) and legal teams from trade unions with specialist

competence, will train the National Police (including its women and children’s units) and its units in the four

targeted provinces on the current legal framework on DW and child labor including CDW and will take steps to

28 Human Rights Watch, Workers in the Shadows, Abuse and Exploitation of Child Domestic Workers in Indonesia, 2009 29 “TeSA129” (Telepon Sahabat Anak; The Friend of the Child Telephone) run out of the Ministry of Communication and Information, and is supported by the Social Department, the Ministry of Women’s Empowerment; the hotline operated by the women and children’s unit at the National Police; and the child hotline run by the Commission for the Protection of Children in Indonesia (Komisi Perlindungan Anak Indonesia). 30 I.e. make sure these are adequately staffed around the clock by trained personnel who can alert officials to extract children and adult domestic workers from abusive situations, provide safe shelter, medical treatment, and counseling.

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mainstream a module on DWs and child labor including CDW, into the curriculum of the Police Academy. This

component will build on the successes of an earlier ILO USDOL-funded police training project in Indonesia and

will work with the United Nations Children’s Fund (UNICEF), who are currently developing a police training

program (focusing on children in conflict with the law). 3) Provision of legal support to cases: Prosecuting

crimes against DWs and CDWs sends an important message that society will not tolerate abuse and exploitation.

Jakarta Legal Aid, an affiliate member of JALA PRT, has already provided legal support to two cases of DWs

and CDWs who had suffered abuse. Through the project, Jakarta Legal Aid, LBP-APIK, and their sister legal aid

organizations in the four targeted provinces will be strengthened so that a number of cases with different profiles

can be pursued and documented. Towards the end of the project, a step-by-step guide and a compendium of the

legal cases will be developed to be used for training of other legal aid providers across Indonesia, and for

awareness raising, ultimately paving the way for further case work. The Trade Union Rights Centre (TURC),31

also affiliated with JALA PRT, will be supported to build capacity of the participating DWOs to receive and refer

cases through training on case management and reporting.

iv. Develop a “Resource List” and refer cases of DWs, including CDWs to the appropriate authorities and social service providers

In each province/district where PROMOTE is present, an information resource list or ‘catalog’ of

available support services from government, trade unions, NGOs, religious organizations and others will be

developed. The practical steps involved in developing the catalog will include: a) initial mapping of services in

each target area through interviews with key stakeholders and literature review; b) verification of the identified

resources through visits to service providers; c) workshop with key providers to discuss linkages between

services, referral mechanisms and other issues; and d) drafting of the catalog.32 Each catalog entry shall at a

minimum describe the nature of the service, who is eligible for support, and contact information. The catalog will

be regularly updated to reflect relevant changes such as termination of programs, new services established, and

31 An NGO that supports the trade union movement in Indonesia through legal support, advocacy and research. 32 The catalog should list both ‘emergency’ service (medical assistance, legal counseling including assistance to file complaints with police and other law enforcement agencies depending on the nature of the claim, occupational health and safety advice, psycho-social support), but also services aimed to for long term support (formal and non-formal education, vocational and livelihood skills training, entrepreneurship training, life skills etc. Support to re-unite with families can also be considered for cases of trafficking etc.)

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Box 4: Prevailing public misconceptions on domestic work in Indonesia - DW is women’s work, and cannot to be

considered as ‘real’ work (causing it to be undervalued).

- DWs, and in particular CDWs, are treated as family (referred to as “ngenger,” in Indonesian) so legal protection is not needed

- Because of the ngenger system, exploitation and abuse is not a big problem in DW.

- DW cannot be defined as ‘work’ as domestic workers are ‘helpers’ rather than worker. Because of this, a person taking on a domestic worker is not a ‘employer’ and do not need to comply with responsibilities of employers (e.g. medical insurance, pension and other social protection).

- Housework is not a nine-to-five job so it is impossible to regulate working hours.

- By taking on a CDW, the employer is making the child (and her family) a favor as it is better for the child to live and work in a household then be idle in the village.

- Due to the fact that DW takes place in households, it cannot be monitored.

- Employers’ ability to hire DWs, even if they cannot afford the minimum wage, are more important than the rights of the DW.

changed contact information. The DWOs will identify one partner per province to be responsible for compiling

the catalog and keeping it updated. As part of this process, an informal network will be mobilized to bring

together the agencies referred to in the catalog. These meetings will foster a collaborative spirit among agencies,

creating the foundation for referral and joint support programs for cases. The catalog will be made available to all

concerned agencies in the targeted areas and will be the basis for developing individual action plans for children

who need to be withdrawn from DW and other CDWs/DWs in need of support. Given the importance of keeping

the information updated and accessible, a web-based approach will be considered for those with internet access.

A web-based approach will also facilitate ongoing monitoring and reporting of cases, and can be directly linked

to the ICT component described below in section v both for the referral of cases and for purposes of follow-up,

monitoring and evaluation. Information from the catalog will also inform the awareness raising campaign as

described in Component 1 v.

v. Raise public awareness on the exploitation of domestic workers

Negative and discriminatory social attitudes

towards DWs and CDWs are widespread throughout

Indonesia. PROMOTE will capacitate the DWOs to

implement a comprehensive awareness raising campaign

that will take on misconceptions in the public awareness

of CDW and DWs’ exploitation as listed in box 4. The

steps include: 1) Knowledge Attitudes and Behavior

(KAB) surveys: A KAB survey will be conducted at the

start of the project covering respondents from each of the

four provinces. 33 The results will inform the development

33 The objective of the KAB surveys are to assess the knowledge, attitudes and behavior of all key stakeholders to be targeted by the campaign, including child- and adult domestic workers and their families, employers (including employers of CDWs and domestic workers, but also other private and public employers employing those that in turn employ child- or adult domestic workers), recruitment agencies, government agencies directly or indirectly concerned with domestic workers, and the public at large.

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of the awareness raising campaign (see below) including messages and vehicles for dissemination. The KAB

surveys will be repeated at the end of the project and feed into evaluation and outcome-based research to measure

change. 2) Media Training: Training will be provided to the DWOs on how to interact with media, identify and

create opportunities for ‘news’, and how to use social media and ICT (e.g. SMS, Twitter, Facebook, online

petition, blogging, explore and link with other networks, data and research websites). This component will be

implemented with support from the Alliance of Independent Journalists Indonesia (AJI) and ILO, who have

extensive experience in training journalists. The trained DWOs would thereafter routinely monitor and interact

with the media. 3) Design and implement a comprehensive awareness raising campaign: The three DWO

partners will be supported to develop a comprehensive awareness raising campaign (possibly with the support of

a PR consultant/ firm)34 aimed to change behaviors and lead to positive action. The campaign will have national

components and cover the four provinces. Messages will be tailor-made for the intended recipient, e.g. employers

(particularly female heads of households who are often the decision makers related to domestic workers);35 DWs

and CDWs;36 the general public;37 and other stakeholders. The campaign will aim to activate greater societal

acceptance about DW as ‘work’, the rights and working conditions of DWs and their need for protection, the

hazards involved in DW, and the essential contribution made by DWs to the economy and the society in general.

Vehicles for dissemination will include local and national radio and TV,38 newspapers, magazines, ICT, events in

public places like shopping malls or parks, campaigns on buses etc. The Solidarity Center will support the

awareness raising efforts by building the capacity of the three trade union confederations (all members of

KAPPRT & BM) on strategies for public awareness on DWs’ issues.

The campaign will also mark special days. The World Day Against Child Labor (WDACL) on June 12

each year (led globally by the ILO) will, in 2013, focus on the theme of CDWs, providing a timely occasion in

34 As is currently done under an ILO project in Indonesia on Sustaining Competitive and Responsible Enterprises (SCORE). 35 E.g. to regulate the working hours of their DWs, stop hiring under-aged children and ensure that children of working age are not working under hazardous conditions 36 E.g. information on their rights and how to seek assistance when these are denied or violated 37 E.g. to report cases of abuse and how to do it 38 The previous ILO project on domestic workers in Indonesia implemented a comprehensive media campaign to promote the recognition of domestic workers as workers. The project will build on these experiences and use some of the strategies and materials that proved particularly successful. These include the use of radio campaigns (media debates and briefings in collaboration with Radio SmartFM, Female Radio, Global Radio, Prambanan Radio and Gema Suara Radio) and TV (talk shows and documentaries on the situation of domestic workers aired on national TV stations. Policy discussions were aired on QTV, a channel that targets Indonesian decision makers, government officials and executives).

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the first year of the project to draw nationwide attention to the issue. Indonesian Domestic Workers Day on

February 15 is another strategic opportunity as is National Children’s Day on July 23, National Women’s Day on

April 21, and Human Rights Day on December 10.

vi. Other Capacity Building Needs

To intensify and increase the impact of the strategies of the project the three DWOs will require

enhanced organizational, administrative, budget and management capacities. This will include coaching on how

to run an effective and inclusive network with maximum participation and collaboration from member

organizations. Further, PROMOTE will provide inputs in terms of staff (particularly in policy advocacy,

campaigning, organization, mobilization, and monitoring and evaluation), office equipment and financial

resources. Training on results-based management will be provided in line with previous successful experiences

from ILO. The DWOs also need financial and technical training on how to manage ILO contracts.39 PROMOTE

will provide such training and continuous support throughout the project on this.

Component 2: Innovative Partnerships

PROMOTE will foster innovative partnerships with a variety of actors and institutions, each of which

will offer a unique entry point for reducing CDW and promoting DWDW in Indonesia. By reaching out to a wide

cross-section of society these partnerships will also help to nurture a societal shift in culturally ingrained attitudes,

practices and policies toward CDWs and DWs. The Project Director and Advocacy Specialist will spend staff

time fostering these partnerships from the very beginning of the project. Initial areas of partnership are elaborated

in Table 3:

39 Under previous IPEC projects in Indonesia, training sessions on program design, monitoring and evaluation has been valuable in ensuring a quick and effective start up of work with partners who may be new to ILO and USDOL procedures. Similar training sessions would be put in place under this project.

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Table 3: Innovative partnerships

Partner and target group

Why they are important in supporting project efforts to reduce CDW and promote DWDW

How PROMOTE will create an innovative partnership and what this will entail

Partner: Association of Indonesian Domestic Work Suppliers (APPSI) Target group: Recruitment Agencies

Research has repeatedly shown that recruitment agencies often exploit vulnerable workers: charging high fees; exerting pressure to stay with exploitative employers; and deceiving DWs and CDWs on pay and working conditions. Changing their practices would have a significant and sustainable impact, reaching well beyond the project’s interventions.

Working through APPSI, the project will target recruitment agencies in the following ways: (a) Develop a code of conduct for introduction across the recruitment industry which will prohibit the underage recruitment of DWs and protect DWs aged 15-17 as per prevailing laws and regulations; (b) Develop a mechanism for follow-up with DWs after their deployment, either through unannounced monitoring visits or phone, text message or email contact; (c) Establish recognition awards for compliant recruitment agencies.

Partner: Teachers union (PGRI) Target group: Teachers

Teachers are uniquely well placed to deliver targeted messages to their students and to identify those at risk of dropping out. Based on ILO and JALA PRT’s experiences, teachers are sometimes also approached by recruitment agents to identify children who are at risk of dropping out.

Working through the teacher’s union (PGRI) will allow the project to: (a) deliver targeted messages through information session with teachers, including on the prevention of CDW and available social services for children at risk; (b) sensitize teachers on reporting mechanisms so that teachers can report when approached by dubious recruitment agencies/ agents; (c) mainstream DW issues, including CDW, into their teaching.

Partner: Journalists Association (AJI) Target group: Journalists and reporters (TV, radio, magazines, social media)

Awareness of CDW and DW is still very low among journalists and media workers, resulting in negative and discriminatory way of reporting on DW issues. AJI will therefore be in a crucial position to raise awareness on the issue for their members. Radio, newspapers and television have high penetration rates in Indonesia making them an effective way to reach a broad spectrum of Indonesians and bring about change in attitudes and behaviors.

Working with the Journalists Association (AJI) will provide opportunities to reach journalists through: (a) Sensitization on issues relating to DWDW and CDW, including encouraging reporting of cases of exploitation and abuse; (b) Training on how to report on these cases in order to avoid portraying DWs as mere victims; (c) Continuous post-training follow-up to ensure the issues remain a priority among journalists, including an annual award for the most effective or influential investigative story.

Partner: Media and telecommunication firms (such as CNN Indonesia, SCTV and ANTV) and prominent public figures. Target group: DWs and the wider public

Indonesia is the social media capital of Asia; a higher proportion of internet users sign on to Twitter than in any other country and it is home to the world's third-largest number of Facebook users.40 Despite these advances, television remains the most prominent and wide-reaching media reaching almost all Indonesian households. This provides huge opportunities for awareness raising and informative campaign and messaging on CDW and DWDW.

In collaboration with media and telecommunication companies, PROMOTE will seek to change mindsets of the general public by including key themes or messages in mini-dramas (sinetron) and talk-shows (Mama Dedeh), content of stand-up comedy etc. PROMOTE will also work with Twitter users who have large number of followers, such as well-known journalist Desi Anwar (175,000 followers) and has previously written on domestic work issues;41 and young films directors such as Mira Lesmana (470, 000 followers), and Joko Anwar (325,000 followers). These partnerships may also provide an opportunity for a new generation of ‘Goodwill Ambassadors’.42

Partner: Bank union, hotel union (IUF member) and other sectoral trade unions Target group: Employers of domestic workers

Provides an entry point for reaching the employers of domestic workers, who, given their trade union membership, will be sensitive and responsive toward DWDW, helping to foster a culture of solidarity where ‘workers take care of workers’.

Working with relevant sectoral trade unions, PROMOTE will reach employers of domestic workers with advocacy messages urging them to provide decent work for DWs; not to hire underage children for DW; and to ensure that any 15-17 year olds are not exposed to hazardous work.

40 BBC (2012): http://www.bbc.co.uk/news/world-asia-17054056 41 Jakarta Globe (3rd November 2012): http://www.thejakartaglobe.com/opinion/desi-anwar-indon-maids-for-sale/553935 42 The ILO has had excellent experience in working with Goodwill Ambassadors on issues including DW in Indonesia, for example with Ms. Rieke Dyah Pitaloka a famous TV host and now a Parliamentarian.

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Partner: Associations and owners of hypermarkets, malls and markets Target group: DWs and the wider public

Indonesians, including CDWs and DWs, spend a significant amount of their time in shopping venues and targeting them will enable the project’s advocacy messages to reach a large number of people.

Working with owners and associations of hypermarkets and malls (such as APRINDO, Hero, Carrefour and Alfa Mart), PROMOTE will launch a campaign to reach out directly to the DWs with guidance on their rights and where they can go for assistance, as well as provide the wider public with information on CDW.

Partner: Religious leaders Target group: Faith communities and their members

Religious leaders, along with their well-established networks of volunteers and community groups, have the potential to promote and sustain positive changes in the social norms, attitudes, and behaviors that underpin issues relating to DW in Indonesia.

PROMOTE will engage religious leaders at the community level as practicing development actors by providing training and information on issues relating to DWDW and CDW. Given their high-standing and prestige in the community these advocacy messages will reach the wide range of people who turn to them for advice and guidance.

Partner: Neighborhood associations and village groups Target group: General public

These informal organizations and groups often play an important role in rural and urban Indonesian communities, and are particularly influential amongst women.

PROMOTE will work with neighborhood associations and village groups with a view to establish community awareness on DWDW and CDW, and train them to act as informal monitoring and referral agents organizations.

Partner: Youth- focused groups (such as Kampung Halaman) Target group: Youth and community groups

45% of Indonesia’s population is 24 or younger43 and are therefore vital to affecting long-term cultural and societal change.

Working through youth-focused organizations, such as Kampung Halaman, PROMOTE will foster the use of audio-visual media and popular community based programs led and produced by the youth and DWs themselves to deliver advocacy messages on DWDW and CDW.44

Partner: Diplomatic Missions and UN agencies Target Group: General public

Staff of diplomatic missions and UN agencies are often change agents in their communities and countries, and will be responsive to messages on DWDWs and ending hazardous CDW.

At a highly visible event, staff of these agencies/missions will declare, perhaps in a code of conduct, that they are treating their DWs in line with prevailing laws and regulation and they will adhere to the employment standard contract for DWs (once that has been developed).

Component 3: Enhancing Regional Capacity: Training Manual and Promising Practices Report

South-south knowledge sharing and cross fertilization between DWOs in Indonesia and other countries

in the region to increase their capacity to address CDW and promote DWDW is a core project strategy and

IDWN will be a key partner in this respect. Component 3 contributes to realizing this aim through developing

three separate but interrelated knowledge sharing systems and tools for DWOs in Indonesia and in the region: a

training manual and an interactive internet-based Community of Practice (CoP) at the start, and a promising

practices report towards the end, of the project.45 1) Development of a training manual to guide DWOs and

43 United Nations, Department of Economic and Social Affairs, Population Division (2011). World Population Prospects: The 2010 Revision. 44 In 2011, Kampung Halama received the President`s Council National Arts and Humanities Youth Program Award from USA’s First Lady Michelle Obama at a Special White House Ceremony. 45 Elizabeth Tang Yin Ngor is the International Coordinator of the International Domestic Workers Network (IDWN) based in Hong Kong. Prior to this she was Chief Executive of the Hong Kong Confederation of Trade Unions. She has unique knowledge and experience of the network of DWOs in Asia and south east Asia and will support project activities related to regional knowledge sharing such as the development of the training manual and promising practices report described. Her CV is attached to the Letter of Partnership from IDWN (Annex A).

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other organizations concerned with CDW and DWDWs: The PROMOTE training manual will build and

expand earlier ILO, trade union and local knowledge46 products, and it will contain DWO experiences drawn

from other IDWN members in Asia. This will enable the Indonesian DWOs and their provincial partners to

benefit from regional DWO lessons and good practices in other Asian countries when implementing the AP, and

serve to localize and disseminate the PROMOTE training manual among DWOs in other Asian countries. In

doing so, the IDWN will undertake the following: a) Visioning and technical planning meeting: Alongside the

first regional workshop referred to in Component 4, this technical meeting will take place to i) identify DWO in-

country strengths and experiences, their training needs and emerging promising practices among the DWO-

IDWN members from the region (Bangladesh, India, Indonesia, Nepal, Philippines, Republic of Korea, Sri Lanka

and Thailand); ii) validate the training manual outline and plan the DWO in-country contributions from the

IDWN members; and iii) jointly develop and agree on the main features of the Community of Practice among

the IDWN members.; b) Inventory and analysis: Through a desk review and country coaching visits, IDWN

will assist the DWOs in select countries to collect relevant training materials, and documenting case studies and

promising practices on how to address CDW and promote DWDW; c) Draft the training manual: IDWN and

ILO will draft the training manual including the strategies, case studies, exercises, practical tools, checklists, and

promising practice documentaries from the various countries. Box 5 presents the tentative content of the training

manual; d) Verify and finalize the draft training manual in Indonesia: IDWN will work with the three DWO

partners to validate the content of the draft manual through a workshop with representatives from DWOs, trade

unions, child labor NGOs, government officials and others concerned with DWs issues in general and CDW in

particular. After the validation, the training manual will be finalized and printed in English and Indonesian for

trainers’ training in the country as set out in section 2, component 1; e) Promote the use of the training manual

in the region: Through its network of regional partners and in particular those of IDWN, the project will promote

use of the training manual by the public, localize it with DWOs in South Asia and South East Asia, and establish

a core group of DWO trainers and facilitators among IDWN members in selected countries. The detail and scope 46 Including the ILO-IDWN 2012 Manual Decent work for domestic workers in Asia and the Pacific developed in response to the pressing need to recognize domestic work as work and to protect and promote the rights of domestic workers in the region; the ILO 2012 Guide on designing labor laws for the effective protection for domestic workers; the ILO 2012 Trade union manual on Decent Work for Domestic Workers; and the ITUC 2010 Action Guide on decent work, decent life for domestic workers.

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of the regional promotion strategy will be discussed with USDOL post award, so as to best take account of the

inputs received from DWOs in the visioning and planning meeting described above. 2) Community of Practice

(CoP) on CDW and DWDW: A CoP (i.e. an interactive website) will be set up as a key measure for on-going

learning and knowledge sharing in the region and

beyond. A CoP helps improve quality and sustainability

of service delivery to all PROMOTE partners,

stakeholders and other actors. It is a cost efficient

approach to deliver services and share knowledge across

a wide spectrum of partners and reduces the need for

workshops and travel. The CoP will be housed with the

IDWN, linked to their website and facilitated by them

throughout the project life. The steps include scoping

and analysis, planning, implementation (including

quarterly online discussions, podcasts/radio shows and

discussions), evaluation and feedback. The ILO has

comprehensive experience of setting up and facilitating

CoPs in the region and will provide support to IDWN as

needed throughout this process. 3) Identification and publication of promising practices (PP) and lessons

learned: While identification of PPs will start already at the beginning of the project as part of developing the

training manual, it will be intensified at the start of the third year as follows: a) Inventory: A review and

planning meeting of the IDWN network in the region will allow for the identification of PP by DWOs in

Indonesia and the other seven countries. The meeting will also agree on a strategy for evaluating and

documenting the identified PPs; b) PP report drafting, completion and use: IDWN will assist DWOs to

Box 5: Tentative content of the DWO training manual i. International and national legal and policy measures

for child and adult DWs protection. ii. Awareness raising on decent work principles and the

rights of DWs, as well as capacity building on how to enact these rights and provision of information sources on where to find assistance.

iii. Organizing as DWs, establishing communication, support, monitoring and emergency peer-to-peer channels and carrying out collective actions, such as public campaigns and policy advocacy.

iv. DWs’ economic empowerment (model employment contract, wages, leadership training, financial education, safety and health at work and skill upgrading)

v. Reaching out to employers, local authorities, trade unions, local communities and other support organizations.

vi. Supporting group formation among DWs and facilitating the organization of membership-based representative organizations in the form of unions and cooperatives.

vii. Development of alternative job referral or organization systems (e.g. for part-time DW)

viii. Helping DWOs identify on their role in reducing CDW and how to do it successfully, establish model referral and rescue systems with the police, village elders or faith-based organizations.

ix. Identification of cases of exploitation and case management.

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develop, validate47 and document the identified PPs through meetings on the CoP platform as well as through in-

country support. The report will be written in a manner that makes information easy-to-access with examples and

case studies, and explain the pre-conditions for replication by other organizations and/or adaption from country-

to-country and from region-to-region. The draft report will be shared for comments at the second regional

workshop for partners (see component 4) and then finalized. It will be made available in English, Indonesian and

other local languages as needed. PROMOTE will develop and implement a dissemination strategy to ensure that

models and experiences are disseminated in a way that enables DWOs to showcase their work (e.g. in-country

study visits, making the report available on websites and through social media in the region).

Component 4: Enhancing Regional Alliances: Workshops and Knowledge Sharing

Two major regional workshops will be held during the project. The ILO’s Bureau for Workers Activities

will take a leading role in these workshops, which will provide a forum for trade unions, DWOs, and other key

stakeholders to discuss and share innovative approaches to address the needs of CDWs through promoting

DWDWs, and discuss strategies for supporting the implementation of ILO C189. PROMOTE will seek to

implement the two workshops as cost-effectively as possible, for example inviting selected resource

persons/panelists to contribute via an internet link. 1) The first regional workshop: The first workshop in year 1

of the project (two days) will take place after the initial needs assessments. The participants will be Indonesian

trade unions and DWOs and the ITUC-APRO and IDWN members, APWLD, Anti-Slavery International, and

other key resource persons from government and employers’ organizations. The aims will be to: a) share

experiences on promoting DWDWs, organizing DWs and reducing CDW; b) discuss strategies for supporting

the ratification and implementation of ILO C189, and identify strengths, opportunities, gaps and needs (legal

protection and lobbying, skills, services, research on wages, working hours and OSH) in the various countries;

and c) adapt, expand and replicate successful models and promising practices. 2) The second regional

47 Criteria for what constitutes promising practices will be developed based on the ILO-IPEC guidelines on identification of good practices that has been the customized and applied throughout the ILO-IPEC projects with over 100 good practices and documents and compendiums, including compendium of good practices on CDW in East Africa, funded by USDOL.

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workshop: The second regional workshop will be held at the end of the third year for trade unions, DWOs and

their support networks such as ITUC and IDWN, and other key stake holders from Indonesia, the region and

beyond. The workshop will present outcomes of the work in Indonesia and in the region, with the view to sharing

achievements, including the PROMOTE PP report, and fostering regional collaboration, including future

information sharing mechanisms. The workshop will discuss progress toward application of ILO C189 and future

steps to reduce CDW in countries, for example in the form of an action plan action on how to build further on

PPs and lessons learned from PROMOTE in Indonesia and in the region.

Component 5: Use of Information and Communication Technology (ICT)

Given the extensive use of cell phones and other ICT in Indonesia,48, even among the lowest incomes

segments of the population including DWs, information can be channeled and made accessible through several

cost-effective ways. The ILO has developed, piloted and implemented an ICT system under an ongoing project

(Better Work Indonesia) that reaches out to garment sector workers primarily through text messages.49 The model

allows workers to link with educational, social and legal services they might need, and to document and report

instances of exploitation. The systems can also be used for information collection, rapid assessments and

attitudinal polls. Evaluation shows overwhelmingly positive response from the workers. Building on this success,

PROMOTE will replicate this model for its own target groups, e.g. CDWs and DWs, through the following

process: 1) Rapid assessment: A rapid assessment will be conducted through questionnaires and in-depth

interviews to gain insights into CDWs and DWs behavioral patterns and access to mobile phones and use of the

internet. The study will also collect information on demographics including age and gender and on the key issues

in which CDWs and other identified target groups (e.g. employers) express interest. 2) Develop the model and

initial pilot : A pilot model will be developed and tested with a test group of CDWs and DWs and employers.

The channels and methods of communication will take into consideration all types of mobile phones and phone 48

With a population of 240 million, the total number of mobile subscriptions in Indonesia is 220 million, and the total number of Internet users is 55 million (Mobile South East Asia Report 2012, http://www.mobilemonday.net/reports/SEA_Report_2012.pdf ). 49 Mr. David Shirley will provide support to work under this component. He is a consultant presently working with Adidas and the ILO Better Work project in Indonesia to design systems and training on Mobile Grievance System and an SMS Knowledge Sharing System. These allow workers to share grievances in a confidential manner and to improve transparency and accountability of factories to resolve workers’ issues. This experience will be applied to support work responding to the requirements of the SGA.

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operators. To address grievances and reporting instances of exploitation, an automated voice menu system

(answering machine service) will be set up to link domestic workers to the DWOs for more information, and

linking them to further information on web portals, and social media. The system will be linked to the referral

mechanism established under component 1 iii and iv. A two-way text message50 system will be set up allowing

for DWOs and other users to both send and receive messages. The latter will allow the DWs to enter into a

dialogue with the host through which legal support etc. can be provided. After the pilot, the system will be fine-

tuned, finalized and launched on a larger scale. For reasons of sustainability and cost efficiency, the hub for the

ICT component will be hosted by one of the partner DWO networks, most likely JALA PRT. 3) Capacity

building for DWOs: While requiring special technical competence to be developed, the model is relatively

simple for the end users. Training will be provided to the DWOs who will be using it as follows: a) technical

training on how to use the text message- and other required software, how to maximize the use of mobile phones

for different channels of communication; and b) customizing and tailor-making messages based on the identified

needs, optimized timing and frequency of the messages. 4) Assessment of the model: Given the innovative

character of this model, assessments will be conducted on its effectiveness as a means to reduce prevalence of

CDW and promote DWDWs. Adaptations of the ICT model will be made as needed based on the findings of the

assessment. An end-line study will be conducted to measure changes in behavior and usage of ICT to report

grievances and raise awareness of issues of interest for domestic workers, especially child domestic workers.

Component 6: Supporting Research and Evaluation on Child Domestic Work

PROMOTE will finalize a research plan within 6 months of the project’s start in close collaboration with

project partners. The plan will include projects in the following areas: a) Knowledge generation as part of the

substantive strategy: i) estimation of the number of DWs/CDWs: Given the difficulty of capturing DW and

hidden forms of child labor such as CDW, the DWOs in Indonesia are concerned that the existing statistical

estimations are underestimations. PROMOTE will develop and undertake an alternative approach to estimate the

50 An audio system could also be included allowing illiterate users to access the system.

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number of DW and CDWs in the four provinces and at the national level, in collaboration with an experienced

and credible research institution.51 ii) action research will include a number of initiatives that are directly linked to

building the capacity of DWOs by feeding into elements of their work such as a study on working conditions for

DWs and CDWs that will help to inform the identification of hazards and violence in the working and living

conditions of DWs; research on wages for different groups of DWs on the basis of typical skill requirements,

qualifications, working environment, responsibilities and age, which will inform efforts to advocate for minimum

wage and skills certification systems for DWs; regional research on alternative job referral or employment

mechanisms (including India and the Republic of Korea); b) Documentation and outcome based research:

Documentation, gender analysis and outcome-based research are integral components in PROMOTEs strategy.

Documentation and evaluation of the i) efforts to build capacity of the DWOs; ii) pre- and post KAB surveys; iii)

documentation of PPs (component 3); and iv) outcome based research addressing national and provincial level

policy changes are all examples of work that will be conducted under this component. The information will be

used equally for programming purposes and evaluation ; c) Comprehensive Monitoring and Evaluation Plan

(CMEP): A CMEP will be developed based on established practice for USDOL funded ILO-IPEC projects. 52 It

will include: a detailed theory of changes (to guide the implementation of interventions), baseline and monitoring

information on key aspects of capacity, policy, institutional mechanisms, knowledge and attitudes, and contextual

information to monitor external factors and assumptions. This will enable monitoring and evaluation of outcomes

during and after the project life and beyond the project. In accordance with USDOL reporting requirements,

PROMOTE will collect and analyze data and information, take corrective actions as necessary, and prepare

technical progress reports every six months. Data needed for the reporting on the GPRA indicators and sub-

indicators will be collected and regularly reported on to the Office of Child Labor, Forced Labor and Human

Trafficking (OCFT). External interim and final implementation evaluations will be conducted as specified in the

51 For example based on the number of households in the different economic strata and the average number of domestic workers each such household is likely to employ. Further, ILO Indonesia is currently about to start a Rapid Situational Assessment study in Jakarta on child domestic work to be carried out by the Center on Child Protection at the University of Indonesia (PUSKA PA UI). The study funded through USDOL FY 2011 Global Action Plan Project, is scheduled for completion by mid-February 2013. Methodological lessons from this exercise will undoubtedly be extremely valuable in developing a sound research methodology under PROMOTE. 52 The CMEP approach was developed by ILO-IPEC with support of USDOL and is applied to USDOL funded ILO-IPEC projects as well as, through a Global Monitoring and Evaluation Project funded by USDOL and implemented by ILO-IPEC, to projects implemented by others.

27

SGA in close collaboration with the USDOL External Monitoring and Evaluation Experts and made publicly

available. An independent outcome evaluation managed by the ILO-IPEC evaluation function will be carried out

with a focus on the contribution of the project to sub-regional and national efforts and as part of the ongoing

documentation and knowledge sharing. A sustainability strategy and an annual work plan will be developed as

part of project start-up and will be submitted to USDOL within the first six months of the project.

Component 7: Promoting Transparency and Accountability

Transparency and accountability are underlying principles of PROMOTE’s strategy and will be

promoted by all its components to ensure sharing of knowledge and information and to contribute to the long-

term sustainability of project efforts. It will be promoted through: a) a designated project advisory committee

(PAC) established at the national level. The PAC will include all key ministries, workers’ and employers’

organizations, DWOs, and other appropriate entities. The PAC will provide PROMOTE with an established

mechanism for consultation, planning and accountability. It will regularly inform the NAC WFCL on

PROMOTE’s progress. A mirror of this structure will be established at the provincial level, where a concerted

effort will be made to ensure the participation of parents, children, and teachers amongst other key stakeholders;

b) In collaboration with stakeholders, PROMOTE will develop a sustainability plan outlining how PROMOTE’s

major interventions will be sustained beyond the project duration; c) Reliable data and analysis coupled with

robust project level monitoring and evaluation are key elements of the CMEP (see Component 6) in promoting

transparency and accountability; d) A dedicated Twitter and Facebook account regularly updated with project

news, information and achievements will be set up and sub-contractors will be encouraged to do the same; e) The

ILO has a comprehensive fiscal oversight system to ensure sound accountability. PROMOTE will be

implemented in full accordance with this system.

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3. ORGANIZATIONAL CAPACITY

The ILO is a UN specialized agency with 185 member States and almost 100 years of experience in

promoting social justice and internationally recognized human and labor rights. It aims to promote rights at work

and decent employment opportunities, enhance social protection, and strengthen tripartism and social dialogue on

work-related issues. The ILO is the only tripartite UN agency, bringing together representatives of governments

and employers’ and workers’ organizations to shape policies and programs for the world of work. The ILO is

mandated to adopt and supervise the application of International Labor Standards ratified by member States, raise

areas of non-compliance, and recommend improvements. This is achieved through social dialogue, research,

technical advice and guidance, and technical assistance. The ILO has an active portfolio of 710 projects with a

total budget of over $ 883,000,000. The ILO Regional Office for Asia and the Pacific in Bangkok supports work

in 34 countries throughout the region. The ILO Decent Work Technical Support Team for East and South-East

Asia and the Pacific (ILO DWT-Bangkok) provides technical support to the work of ILO Country Offices in the

sub-region in assisting Governments, Employers' and Workers' Organizations in their efforts to promote decent

work. Through a team of 22 professionals specialized in the four core areas of the ILO’s mandate - these are

rights at work, employment, social protection and social dialogue - the DWT-Bangkok takes forward the ILO

vision of Decent Work for All. Among the donors supporting ILO’s work in the region are Australia, Canada, the

European Commission, Ireland, Japan, Republic of Korea, the Netherlands, Norway, United States of America,

the United Nations Development Program and the World Bank.

The ILO’s International Programme on the Elimination of Child Labour (IPEC) is the ILO

program charged with providing technical assistance to countries to eliminate all WFCL by 2016, supporting

operations in more than 90 countries since 1992. IPEC works with all levels of government, employers’ and

workers’ organizations and over 2,000 different implementing agencies.

The ILO’s Conditions of Work and Employment Branch (TRAVAIL) provided the technical

support to the standard- setting process leading to the adoption of the ILO C189. This included a survey of law

and practice in 2008, and drafting texts of the instruments based on comments from the constituents. It has a

knowledge base on DW and on practices across the world as regards legal and social protection of DWs and

29

improvement of their working conditions. It is extending direct technical assistance to countries in formulating,

adopting and/or implementing laws, policies and other measures concerning DWs.

The mandate of the ILO’s Bureau for Workers' Activities (ACTRAV) is to strengthen representative,

independent and democratic trade unions in all countries, to enable them to play their role effectively in

protecting workers' rights and interests and in providing effective services to their members at national and

international levels, and to promote the ratification and implementation of ILO Conventions. ACTRAV was

instrumental in mobilizing workers’ support for the adoption of ILO C189, by organizing a series of global and

regional meetings ahead of the Conference sessions in 2010 and 2011. ACTRAV is closely associated with a

campaign organized by the global trade union movement, ITUC and IDWN for the promotion of ILO C189 and

the organizing of DWs into trade unions.

A) International and U.S. Government Grant and/or Contract Experience

The ILO has received over $ 577,000,000 from the US Government (USG) for projects to promote

fundamental principles and rights at work. 73% of this amount (more than $ 420,000,000) was granted for

projects for the elimination of child labor. The US Department of State granted $ 2,300,000 of this amount, and

the remainder was provided by USDOL. 34 Cooperative Agreements have been signed between IPEC and

USDOL since 1998 for over 175 Projects on CL, for a total of over $ 420,000,000. Results of this cooperation

have been positive and exceeded the set GPRA targets. Since US Fiscal Year 2002, USDOL-funded IPEC

implemented projects have withdrawn or prevented a total of 907,371 children from CL through the provision of

educational opportunities. From fiscal year 2006 through 2011, a total of 62 countries have taken concrete actions

and steps to increase their capacity to combat CL according to USDOL’s capacity indicators.

B) Country Presence and Host Government Support

The ILO Country Office for Indonesia and Timor Leste (ILO CO Jakarta) is responsible for the ILO's

programs and activities in Indonesia and Timor-Leste. Indonesia and the ILO have collaborated very closely

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since the country became a Member of the ILO on 12 June 1950. Using its unique tripartite structure, the ILO

Country Office works in close collaboration with the Ministry of Manpower and Transmigration, Indonesian

Employer’s Association (APINDO) and the four major trade union confederations. During the last decades, the

work has focused mainly on three priorities that are reflected in Indonesia’s Constitution: abolishing exploitative

labor; creating job opportunities to alleviate poverty and drive economic recovery; and promoting social dialogue

towards inclusive economic growth. The Decent Work Country Program (2012-2015) serves as the mid-term

ILO programming framework for the work of ILO in Indonesia with full engagement of ILO constituents. It

includes institutional capacity building, policy advice and program implementation at the national and provincial

levels in the decentralization context. Currently, the ILO CO Jakarta implements 17 projects in the country. The

ILO CO Jakarta has comprehensive experience in implementing projects in the area of child labor, domestic

work, and capacity building of trade unions, having managed a portfolio of over USD 31 million in the past 5

years on these. Some of the most relevant experiences are reflected in the Past Performance Table (Annex D).

C) Fiscal Oversight

The ILO has a comprehensive fiscal oversight system to ensure sound accountability. The main elements

include the External Auditor, the Office of the Treasurer and Financial Comptroller, the Financial Services

Department, and the Office of Internal Audit and Oversight. The External Auditor (external oversight) conducts

audits in conformity with the Common Auditing Standards of the Panel of External Auditors of the United

Nations and primarily provides an opinion on the accounts as a whole.

The ILO’s Office of the Treasurer and Financial Comptroller and its Financial Services Department

supervise and verify ILO accounts. The Financial Services Department is responsible to the Treasurer for the

performance and supervision of all budgetary, financial and accounting operations, and for establishing and

monitoring application of policies and procedures relating to all financial operations.

The ILO’s Office of Internal Audit and Oversight (IAO) fulfill an independent oversight function and

determine the adequacy and effectiveness of the Organization's system of internal control, financial management

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and use of assets. The four subcontractors are committed to undertake and submit to USDOL an independent

fiscal audit within six month in the event of award.

D) Key Personnel

Arum Ratnawati will be the Project Director based in Jakarta and will work 100% on the project.

Under the supervision of the Director of the ILO Office for Indonesia and Timor-Leste, she will be responsible

for overall project management, supervision, administration and implementation of the requirements of the

cooperative agreement. She has extensive experience on child labor including CDW and until September 2011

managed a $5.5 million USDOL-funded child labor project in Indonesia. Ms. Ratnawati is fluent in English and

Indonesian. She has an excellent knowledge of issues relating both to DW and CDW. She will establish and

maintain systems for project operations; ensure that all cooperative agreement deadlines are met and targets are

achieved; maintain working relationships with project stakeholders (including sub-contractors); and oversee the

preparation and submission of technical and financial reports to USDOL. She will coordinate the work of the

entire project team, and ascertain that all linkages and synergies between activities under the different Project

components are fully developed and used for maximum efficiency in implementation. She, along with other

project staff, will establish and maintain working relationships with DWOs and other stakeholders and will

represent the Project at relevant seminars/ workshops.

Albert Yosua Bonasahat will be the Capacity Building Specialist based in Jakarta and will work 100%

on the project. He will be responsible for ensuring the timely and effective implementation of activities

comprising the Capacity Building component of the overall project. He has extensive legal experience including

on issues relating to rights of DWs and ten years of experience on labor issues in Indonesia. This has involved

capacity building activities for partners, usually trade unions but also including work with employers and

government. He presently works for an ILO project concerned with migration and DW issues. He enjoys a strong

network of contacts with DWOs and human rights networks in Indonesia and has valuable experience of

32

coordination with DWO partners in Hong Kong, Malaysia and Singapore. Mr. Bonasahat is fluent in English and

Indonesian.

Ms. Indah Budiarti will be the Advocacy Specialist based in Jakarta and will work 100% on the project.

She has extensive experience of developing workers’ organizations advocacy capacity acquired in Indonesia and

in her current position with an international trade union organization based in Singapore. She enjoys wide

experience in traditional and more innovative advocacy strategies. She combines this experience with significant

project management and training experience. Based on her current international position she also enjoys a wide

network of contacts with workers’ organizations in south-east Asia and Asia. Ms. Budiarti is fluent in English and

Indonesian.

Ms. Imelda Sibala will be the Provincial Coordinator responsible for South Sulawesi where she will be

based. She will work 100% on the project for a period of 2 years. Her recent work has included acting as a

Consultant for an ILO Migrant and Domestic Workers Project in South Sulawesi. Ms. Sibala has an excellent

network of contacts with domestic workers organizations and relevant government departments in South

Sulawesi. She also has some seven years of experience of work on child labor issues, including three years of

experience working as local project coordinator of a USDOL supported ILO-IPEC project. She is therefore very

familiar with USDOL reporting requirements and procedures.

Mr. Irfan Afandi will be the Provincial Coordinator responsible for East Java where he will be based.

He will work 100% on the project for a period of 2 years. He has worked with the ILO for the past three years

assisting with a number of local coordination roles. This has included working in East Java for sixteen months on

a USDOL funded ILO-IPEC project with a focus on child domestic work. He enjoys a very good network of

contacts in domestic workers groups and related bodies. Having previously worked with ILO-IPEC he is familiar

with USDOL reporting requirements and procedures. Other contacts he developed in East Java through earlier

work on an ILO youth employment project will also be valuable.

E) Other Professional Personnel

PROMOTE will not engage other professional personnel.

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F) Project Management Plan

ILO will manage PROMOTE through the ILO CO Jakarta, with ILO offices in Bangkok (ROAP and

DWT) and Geneva providing program, finance, and contractual support. The project will be managed by the

project director (PD) reporting to the director of ILO CO Jakarta. The PD has overall responsibility for the

successful implementation of the project’s activities, and the timely delivery of all project outputs. The PD is

responsible for financial and compliance management. She will supervise the project team and will carry out

required appraisals of the team members’ work quality and competencies as well as the work produced by

international and national consultants. The PD is also responsible for the provincial implementation and

management of the APs with the DWOs and provides technical support to partner organizations.

The Project Team consists of five key personnel. The PD, Advocacy Specialist and Capacity Building

Specialist will be based in Jakarta, and the two Provincial Coordinators (PCs) will be based in Makassar (South

Sulawesi) and Surabaya (East Java) respectively. Alongside their specialist functions, the specialists in Jakarta

will also coordinate the project work in Greater Jakarta and Lampung. The PCs will coordinate project work in

their respective provinces. Detailed information on key personnel is provided above and in Annexes E and F.

The PD is responsible for selection, training, oversight and delivery of the work of consultants engaged

in Project activities, and for ensuring relevant technical advice, inputs, and approval is obtained from relevant

ILO Department and Offices, and where required, USDOL on all deliverables. For consultants engaged to

undertake research, training and other studies, quality control will be ensured through ILO expert input and

review. The Project Team will provide continuous technical, financial, and administrative supervision throughout

implementation. All consultants and service providers must conform to high standards using ILO formats and

templates to ensure quality, comparability and measurement of results. Through the engagement, and support and

supervision of local consultants, sub-contractors, and service providers, ILO helps build local capacity and

sustainability to eliminate child labor and promote DWDW. ILO standardized practices and procedures of

consultants’ engagement and delivery of services and products will be followed in this Project.

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The PROMOTE team will have regular staff meetings to plan and review project activities,

implementation of APs and regional level components. The PD and key staff will also meet individually with

partner organizations to provide ongoing support as needed. To ensure coordination, policy support, and technical

knowledge at the national level, PROMOTE will establish a Project Advisory Committee (PAC), as mentioned

in Component 7. The PAC will meet regularly to provide advice and direction for the project and review

achievements and impact. A similar structure will be established in the four provinces, also described in

Component 7.

The Project will receive support for program, operations, monitoring and evaluation, financial

transactions, communications, project start up and close out, and compliance assistance with donor requirements

for reporting and delivery from the ILO Office in Bangkok and from ILO Geneva. The Project will receive

substantial technical guidance and advice from ILO technical specialists in the Decent Work Team in Bangkok

and ILO HQ, in particular from IPEC, TRAVAIL and ACTRAV. ILO HQ will be responsible for effective

technical reporting to USDOL and evaluation, including submission as required of financial statements.