Proposed Service ChangesKCATA Comprehensive Service Analysis

August 24, 2011

What Are We Doing?

Comprehensive evaluation to determine how to provide better transit within existing resources:

Assess existing conditions

Analyze the demand for transit

Analyze the effectiveness of existing services

Develop and analyze alternative service scenarios

Develop recommendations

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Why Are We Doing This Now?

Last comprehensive evaluation was in 1995.

Kansas City has changed significantly since that time.

Financial pressures are increasing.

Some services work very well, some need improvement.

Need to provide better service with fewer resources.

48% on top 5 routes

5% on bottom 27 routes

Ridership by Route

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Goals – More Attractive & Productive Service

Improve the passenger experience and draw new riders.

Improve the functionality and performance of the KCATA route system and individual routes.

Opportunities to improve service on nearly all routes.– Make service easier to use.– Make service easier to understand– Make service more convenient.– Make service faster and more direct.– Improve efficiencies and productivity.

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Critical Baseline Plan Inputs

Rider preference survey

Market analysis

Quantitative data – route level and system level

Fleet use

Formal service guidelines and performance measures

Stakeholder visits

Rider and public input

Coordination with Downtown AA Planning efforts

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How Effective is Existing Service?

Systemwide, KCATA’s services are generally well matched to demand

Many opportunities to improve service and productivity

Proposals for route changes focused in KCMO– Some major– Most minor to moderate

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What is the Demand for Transit in KCMO?

Transit demand largely driven by three factors:

1. Population and employment densities

2. Socio-economic characteristics

3. Travel flows

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Where is Demand Highest?

Demand is highest in the core area south of the river

Demand is lowest in outer neighborhoods:– Most of the Northland

– Eastern neighborhoods

– Southern neighborhoods

>25% less likely

10 to 25% less likely

Near average (+10% to -10%)

10 to 25% more likely

>25% more likely

Likelihood to Use Transit

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Service Strategies

Service Design Develop Key Corridor network Realign service to improve reliability and directness Expand service to new areas Consolidate duplicative services Improve express service Discontinue some very poorly utilized services

Schedule Service frequencies and spans to better match demand More consistent schedules Scheduled MetroFlex connections

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Key Corridor Network

Major routes around which the the rest of the system would be reconfigured.

Frequent service from early morning until late night.

Main Street MAXTroost MAX12 Truman Road24 Independence31 31st Street39 39th Street51 Broadway71 Prospect101 State Avenue129 I-29142 North Oak

Key Corridor Network

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More Frequent Main Street MAX Service

Consolidate Route 57 with Main Street MAX to improve Main Street MAX service:– From every 15

minutes to every10 minutes duringthe midday

– From every 30minutes to every 15 minutes at night

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Boardings and alighting indicated in blue or orange are at MAX stops

Northland– New Mark

– Gashland

– Zona Rosa

– I-29 Corridor/Tiffany Springs

Hickman Mills/Ruskin Heights

Westside

Expand Service in Underserved Areas

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Proposed Hickman Mills Service

New Northland Service

Streamline Service

Service that is simpler, more direct and faster:

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EXAMPLES12 12th Street: Split into two routes, 12th Street and Truman Road 27 27th Street: Straighten through Hospital Hill and Crown Center24 Independence: Operate via Independence Ave into Independence35 35th Street: Operate via VA Hospital in both directions71 Prospect: Operate all service via Federal District173 Casino Cruiser: Operate via I-29/I-35 and discontinue deviations

Rt 27 Realignment

Streamline Service

Service that is simpler, more direct and faster:

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EXAMPLE: TRUMAN ROAD CORRIDOR Split Route 12 Truman Road into two routes:

– 12 12th Street– 15 Truman Road

Adjust mix of short and long trips on Route 24 Independence. Replace Route 24X Independence Express with new Route 15 service.

Existing Truman Road Service

Streamline Service

Service that is simpler, more direct and faster:

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EXAMPLE: TRUMAN ROAD CORRIDOR Split Route 12 Truman Road into two routes:

– 12 12th Street– 15 Truman Road

Adjust mix of short and long trips on Route 24 Independence. Replace Route 24X Independence Express with new Route 15 service.

Proposed Truman Road Service

Consolidate Duplicative Services

Consolidate to both improve service and reduce costs.EXAMPLES12 Truman Road24X Independence

37 Gladstone38X Meadowbrook Express133 Vivion/Antioch Express:

51X Ward Parkway Express56X Red Bridge Express:

53 Armour-Swope54 Armour Paseo108 Indiana:

Main Street MAX57 South Oak156 Red Bridge

Replace with new 15 Truman Road

Replace with new 36X North Broadway Express

Combine

Combine 53 & 54Extend Route 108

Consolidate inner end of 57 with Main Street MAXConsolidate outer end of 57 with 156

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Consolidate to Improve Express Service

Faster and more service through consolidating duplicative routes.

Existing

EXAMPLEConsolidate• 37 Gladstone• 38X Meadowbrook Express• 133X Vivion/Antioch Express Into new:• 36X Metro North – Gladstone – Antioch Center –

Downtown:– More service on new route than any individual

routes.– Faster service via I-29/I-35.– Nearly all existing riders served.– One strong route versus three individual weak

routes

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Consolidate to Improve Express Service

Faster and more service through consolidating duplicative routes.

EXAMPLEConsolidate• 37 Gladstone• 38X Meadowbrook Express• 133X Vivion/Antioch Express Into new:• 36X Metro North – Gladstone – Antioch Center –

Downtown:– More service on new route than any individual

routes.– Faster service via I-29/I-35.– Nearly all existing riders served.– One strong route versus three individual weak

routes

Proposed

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Convert MetroFlex to Fixed-Route

To provide more consistent service, no reservations, and better integration with rest of system.

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247 Westside MetroFlex 27 27th Street & 123 23rd Street

229 Tiffany Springs MetroFlex 129 KCI/Prairie View

Discontinue Very Low Ridership Service

Discontinue services that serve too few passengers:

Eliminate low ridership variants:

EXAMPLES55 Rockhill (120 riders; 13.3 pax/veh hour; Troost MAX option) 136 Boardwalk Connector Saturday service (20 riders; 5.7 pax/vehicle hour )243 Antioch/Barry Road Saturday service (60 riders; 7.2 pax/vehicle hour)

Note: Current system average = 31.7 passengers per revenue vehicle hour

EXAMPLES129 I-29 Express; Tiffany Springs Variant (0 riders on unique segment)133 Vivion/Antioch; Iron Road Variant (6 riders)

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Balance Service Levels with Demand

Based on ridership, some routes provide too infrequent service while others provide too many trips.

Adjust service levels based on the new service guidelines:

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More frequent service: 21 routes (often accomplished through route consolidation)Less frequent service: 6 routesService shifted between time periods: 6 routes

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ipEXAMPLERoute 35 35th Street– Current: Too much service in

peaks; too little midday– Proposed: Less service in

peaks; more in midday

Current Proposed

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Adjust Spans of Service

Ridership analysis indicate that….– Some routes start too early or too late

– And, some end too early or too late.

Adjust start and end times using new service guidelines:

Longer spans: 11 routesShorter spans: 20 routes

EXAMPLERoute 133– Operate service from

6:00 AM to 6:00 PM

New Span of Service

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Operate Service More Consistently

Many routes operate with inconsistent service frequencies.

Revise schedules to make service easier to remember and more convenient:

More consistent schedules: 16 routes

EXAMPLE: Route 47 Roanoke Service Frequencies (in minutes)Existing Proposed

Early AM 20 – 30 30AM Peak 17 – 45 30Midday 40 – 45 30PM Peak 28 – 35 30Evening 28 – 35 60

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The Reality...Impacts: Route Design

Route alignments will be impacted as follows…

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New Route:4 Routes (7%)

Elimination:2 Routes (3%)

No Change: 41 Routes

(71%)

Realignment:11 Routes

(19%)

The Reality...Impacts: Route Trips

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As proposed, the number of trips per route includes…

More Service:25 Routes

(40%)

Less Service:17 Routes

(29%)Same Service:11 Routes

(22%)

New Service:4 Routes

(9%)

Impacts: Passenger’s Route Used

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Same Route86%

Alternative Route14%

No Longer Served0.2%

As proposed, current passengers will have access to….

Estimated Impacts

Provide equal or better service to large majority (>80%) of existing riders.

Serve virtually all existing riders (99.8%).

Attract approximately 5-7% more riders.

Improve productivity, in terms of passengers per vehicle hour, by 15-19%.

Decrease operating costs per passenger by 10-13%.

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Next Steps

Action Schedule

Solicit public/stakeholder input• Publish Plan on website• Comments by email, mail, recorded phone line• Open Houses in community• Stakeholder visits

September -October

Revise proposals based on public/stakeholder input Fall 2011

Present final recommendations for Board approval Fall/Winter 2011

Begin phased implementation Spring 2012

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