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Home > Documents > PROUD CUSTOMERS · 2020. 8. 27. · our ceo CORPORATE BROCHURE 3. GLOBAL komatsu in numbers Komatsu...

PROUD CUSTOMERS · 2020. 8. 27. · our ceo CORPORATE BROCHURE 3. GLOBAL komatsu in numbers Komatsu...

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  • PROUD CUSTOMERS“Komatsu is strong and experienced, delivering confidence. I share the pride.”

    IT’S ABOUT PEOPLE

  • IT’S ABOUT PEOPLEPROUD DISTRIBUTORS“Performance is key. Komatsu offers the most efficient products on the market.”

    PROUD EMPLOYEES“We are proud to be part of Komatsu, because we can provide exactly what our customers need.”

  • In 2017, Komatsu Europe International N.V. celebrated its 50th anniversary.

    Over the years, our work force has generated marvellous growth in many countries and markets, sharing common characteristics such as perseverance, efficiency and trustworthiness… the very image of Komatsu machines.

    We work together with an extensive network of distributors and Komatsu plants to develop, manufacture, and market premium products across Europe and North Africa.

    Komatsu high technology equipment is world renowned for its productivity, reliability, economical operation, ease of use and safety. As leaders in the industry, both in action and in thought, Komatsu Europe follows our brand’s long-standing philosophy: with a constant focus on innovation, we offer unique and unrivalled products, and provide top quality services to customers, to allow them to perform better and to achieve their goals.

    MAS MORISHITACEO of Komatsu Europe

    a word from our ceo

    3CORPORATE BROCHURE

  • GLOBAL

    komatsu in numbers

    Komatsu is the 2nd largest worldwide manufacturer of construction, mining and utility equipment, and also delivers forest machines and logistics.

    We have manufacturing operations across the globe, including in Japan, Asia, America and Europe.

    KOMATSU EUROPE 4

    Founded in 1921 – A century of expertise1921

    Komatsu affiliated companies worldwide* 266

    Employeesworldwide*59.632

    Komatsu offers ‘dantotsu’ products and servicesWe strive to be “unique & unrivaled”

    184 KOMATSU EUROPE * As of March 31, 2018

    CUST

    OMER

    VAL

    UE

    GROWTH STRATEGY BASED ON INNOVATION

    BUSINESS DOMAIN

    DANTOTSUproducts

    ∕ Enhanced product competitiveness ∕ Continuous commitment to Dantotsu performance

    DANTOTSUservice

    ∕ Machines made “visible” ∕ Communication with machine

    DANTOTSUsolutions

    ∕ Construction made “visible” ∕ Management and streamlining

    of entire construction work

  • GLOBAL

    Head office Komatsu Ltd.

    TOKYO, JAPAN

    HEADQUARTERS OF THE KOMATSU GROUP

    5CORPORATE BROCHURE

    Manufacturing Operations of Construction, Mining and Utility Equipment*85

    Net Sales (Consolidated) for fiscal year ended March 31, 2018€19,3 BILLION

    Japan

    Centre of core operations

    FactoriesRokko Plant

    Osaka PlantKomatsu Cabtec

    Kanazawa

    Komatsu Castex

    Oyama Plant

    TochigiIbaraki Plant

    Koriyama

    Shonan

    Awazu Plant

    5CORPORATE BROCHURE

    KLTD

    Factories

    Centre of core operations

  • GLOBAL OPERATIONS

    Manufacturing operations of construction, mining and utility equipment

    Manufacturing operations of industrial machinery and others

    Sales/marketing operations of construction, mining and utility equipment

    Sales/marketing operations of industrial machinery and others

    North America 28 11 6

    Latin America 6 10 1

    Europe / CIS 15 14 3

    Middle East / Africa 1 5

    Manufacturing & Sales/Marketing operations

    186 KOMATSU EUROPE

  • “As a global player with manufacturing sites and close-knit distributor

    networks all over the world, we at Komatsu use synergy effects to create

    excellent products and offer first-class support to our customers.”

    SHIMPEI ITOProduct Planning Analyst

    Komatsu Europe

    Japan 12 6 1 5

    China 9 2 4 17

    Asia 14 12 11

    Middle East / Africa 1 5

    7CORPORATE BROCHURE

  • eNHANCING QUALITY OF LIFE

    Komatsu fosters a work environment with opportunities for challenge and creativity. We fulfill basic and specialized education and support the acquisition of the necessary attitudes that go with knowledge and skills.

    developing people

    GERT VERHOEVENSenior Manager OperationsKomatsu Europe Parts Operation

    COMPANY SOCIAL RESPONSIBILITY

    “I feel pride from building positive relationships with our business partners.”

    KOMATSU EUROPE 8

  • 18

    ∕ Safety is our top priority, for our customers, employees and business partners.

    ∕ Our products contribute to the development of society and increase the quality of life.

    ∕ Komatsu technology enhances energy conservation and improves productivity and comfort.

    ∕ We promote environmental efficiency at all Komatsu operation and manufacturing sites.

    Komatsu pursues initiatives that enrich the lives of the people living in communities where we operate.

    growing with society

    COMPANY SOCIAL RESPONSIBILITY

    Komatsu cares about people, society and the quality of life. Our solutions improve safety on the job site and are more respectful of the environment.

    9CORPORATE BROCHURE

  • WENDY VERBAUWETechnical & Admin Support Komatsu Europe

    “I enjoy being part of a group driven by innovation and top quality. Customers appreciate our perseverance, efficiency and trustworthiness… the very image of Komatsu machines.”

    KOMATSU EUROPE 10

  • Vilvoorde, Belgium

    Komatsu is present in Europe since 1967. Our European Headquarter (KEISA) and the Komatsu Europe Parts Operation (KEPO) are based in Vilvoorde (Belgium), and we also have production plants across Europe.

    komatsu Europe International N.V.

    M A D E I N

    EUROPE

    Komatsu Europe Parts Operation (KEPO)

    11CORPORATE BROCHURE

    Komatsu Germany - Construction (KGC)

    Hanover

    Komatsu Italia Manufacturing S.p.A. (KIM)

    EsteKomatsu Germany -

    Mining (KGM)

    Düsseldorf

    Komatsu United Kingdom Ltd. (KUK)

    Durham

    KEISA

    11CORPORATE BROCHURE

  • HISTORY OF PERFORMANCE

    2008

    1972

    1967

    founding of komatsu europeThe first Komatsu overseas subsidiary is established in Belgium.

    move to vilvoorde (belgium)Komatsu Europe moves into its current headquarters in Vilvoorde.

    hybrid Komatsu introduces the world’s first hybrid hydraulic excavator.

    KOMATSU EUROPE 12

    KEISA

  • HISTORY OF PERFORMANCE

    2021

    Komatsu turns 100The Komatsu brand will celebrate its 100th anniversary - and remain as dynamic and innovative as ever.

    2017

    50 years komatsu europeThe industrial community celebrates the 50 years of Komatsu Europe.

    2013

    intelligent machine controlKomatsu Europe launches intelligent Machine Control at the bauma 2013 international fair.

    100 YEARS

    13CORPORATE BROCHURE

  • INNOVATION

    In today’s world of global warming and rising costs, the exclusive Komatsu Hybrid technology is your ideal combination of know-how, customer service and environmentalresponsibility.

    Komatsu’s revolutionary intelligent Machine Control took the industry by storm in 2013. Since then, it has become a market leader and a proven technology helping customers to work smarter, safer and more productive.

    ∕ Exclusive Hybrid Technology ∕ EU Stage IV Engine ∕ Ultra-low Noise Levels ∕ 5-year Warranty

    ∕ Factory installed 3D Machine Control System

    ∕ Integrated GNSS Antennae ∕ Stroke Sensing Hydraulic Cylinders ∕ Touch Screen Control Box ∕ Selectable Working Modes ∕ Automatic Real Time Digging Control

    KOMATSU EUROPE 14

  • KOMTRAX lets you monitor all the essential information about your Komatsu equipment directly on your computer, smartphone or tablet.

    “I love working with my Komatsu Hybrid excavator. The fuel savings

    and noise reduction are great, and the extra power makes it

    outstanding for our production.”

    SIEGER RAIMUND Majitel Raiconst

    ∕ Komatsu Wireless Monitoring System

    ∕ The Easy Way to Higher Productivity

    ∕ Performance Monitoring ∕ Total Fleet Management ∕ Complete Machine Status

    15CORPORATE BROCHURE

    INNOVATION IS IN OUR DNA

  • CEDRIC GRAJEWSKI Jobsite Manager Terrassements Derrey

    “Komatsu succeeded in retaining the world-class performance of their well-known dozers on cleaner and more efficient machines, while steadily improving their service to customers.”

    salt & chemicals

    Upgraded wheel loaders with a special coating and optional modifications resist even the most corrosive environments.

    landscaping

    Precision controls and all the attachments you need to get any landscaping job done effortlessly.

    CONSTRUCTION & BUILDING

    Powerful and reliable, yet cost-efficient and environmentally-friendly Komatsu machines that can take on any job.

    KOMATSU EUROPE 16

  • INDUSTRYSOLUTIONS

    Safely build houses, roads, railways, bridges and tunnels at the lowest operating cost. Performance and productivity go hand in hand.

    demolition

    Work safely and comfortably. Tearing down and clearing buildings has never been easier.

    Agriculture & Silage

    Reliable and safe machines fitted with robust safety equipment and a comfortable SpaceCab™.

    quarry & mining

    High performance machines, world-renowned for their reliability thanks to years of proven experience.

    waste & recycling

    A range of machines especially configured for quickly and safely performing all your material handling jobs.

    17CORPORATE BROCHURE 17CORPORATE BROCHURE

    urban works & road construction

  • PRODUCTShydraulic excavators

    CRAWLER DOZERS

    dump trucks

    ∕ Mini Excavators ∕ Crawler Midi-Excavators ∕ Wheeled Midi-Excavators ∕ Crawler Excavators ∕ Wheeled Excavators ∕ Mining Excavators

    ∕ Articulated Dump Trucks ∕ Rigid Dump Trucks

    Our top-selling excavators are quiet, safe and reliable. Environmentally-friendly, they are also simple to operate. Efficiency at its best.

    Transport heavy loads quickly, easily and cost-effectively thanks to the powerful Komatsu engine. Safe driving guaranteed.

    Designed to withstand even the roughest situations.

    wheel loaders

    ∕ Compact Wheel Loaders ∕ Wheel Loaders

    A perfect mix of power, comfort and reliability, with a hydrostatic drive line or a Powershift. Exceptional tractive force for an ultra-low fuel consumption. A new industry standard.

    The latest bulldozer technology combines cost-efficient performance with a comfortable operator environment. Can be equipped with intelligent Machine Control.

    KOMATSU EUROPE 18

  • backhoe loaders

    attachments

    genuine parts

    ∕ Hydraulic Breakers & Buckets

    ∕ Filters & Maintenance Kits ∕ Ground Engaging Tools (GET) ∕ Lubricants ∕ KOWA ∕ REMANufactured

    Components ∕ Undercarriages

    Skid Steer Loaders

    A new benchmark in the industry, with an optimised work environment and a wide choice of optional equipment and configurations. Choice of 2 and 4 wheels steering model.

    Powerful, efficient, and user-friendly, with an impressive digging force and lifting capacity. Perfectly suited for a large variety of jobs.

    Lift your wheel loaders and excavators to the higher level with a range of practical couplers and attachments.

    For the highest performance and longest life of your Komatsu equipment.

    motor graders

    The new generation graders combine high performance with fuel efficiency, operator comfort, safety and easy serviceability.

    19CORPORATE BROCHURE

  • OPTIMISE YOUR TOTAL COST OF

    OWNERSHIP

    Understandably, it is not possible to do a test drive with mining or quarry equipment, but our Application Engineers provide accurate simulations to help you select the machine that fits your needs best.

    Optimum Fleet Recommendation

    Benefit from our integrated finance and leasing packages designed to reduce the Total Cost of Ownership of your machine. Discover our financial solutions tailored to your specific industry.

    komatsu finance

    With our Wireless Monitoring System you keep an eye on the performance parameters of your Komatsu machine via your PC or phone. This way, fleet maintenance and management is a piece of cake.

    komtrax

    Komatsu qualified used equipment

    This programme provides peace of mind to customers who purchase a pre-owned Komatsu machine. It guarantees a thorough check-up and servicing by certified technicians before it gets our stamp of approval.

    1820 KOMATSU EUROPE

  • “We are using 60 liters less fuel each day, which

    represents a massive saving over the course of a year.”

    MIKE BRAZENDALENational Operations Manager

    Hawk Plant Ltd

    Keep your Komatsu machine up and running. Our maintenance programme covers factory-scheduled maintenance, performed with genuine Komatsu parts by Komatsu-trained technicians. Quality first.

    komatsu care

    Our experienced technicians proactively prevent any major breakdown of your machines, avoiding costly repairs and downtime. Discover our large choice of service packages and flexible payment options.

    customer support programmes

    21CORPORATE BROCHURE

  • Orders are confirmed and shipped in a matter of hours:/ 50.000 m2 warehouse space/ Authorized Economic Operator (AEO) and Known Consignor

    certified for faster delivery of air shipments./ 200.000 items / 7.000.000 pieces in stock/ 98% consolidated overnight delivery ratio in Europe/ Special 24/7 service available upon request/ Daily shipments until 20h45

    Stocks of Komatsu Genuine Parts and consumables are maintained centrally at the KEPO warehouse, in Vilvoorde, Belgium. A sophisticated central parts system is directly linked to Komatsu Sales and Service Organizations across Europe, Africa and the Middle East.

    KEPO

    KOMATSU EUROPE PARTS OPERATION

    KOMATSU EUROPE 22

  • Service available PiecesItems7.000.000200.00024/7

    Overnight deliveryratio in Europe

    Daily shipments until

    Storage 20H4550.000 M298%

    Our dedicated team is at your service 24/7 to make sure your orders for parts and components are shipped without delay, even overnight when needed. We keep your Komatsu machines in optimal condition at all times.

    (GMT +1)

    23CORPORATE BROCHURE

  • We know that when you buy a product, you’re also buying performance, reliability and support. Our commitment to customer excellence goes beyond products and machines.

    CUSTOMER SUPPORT

    KOMATSU EUROPE 24

  • genuine REPLACEMENT parts

    Komatsu Reman Components

    Komatsu genuine OIL

    Komatsu maintenance parts kits

    Genuine Komatsu parts and consumables assure an ongoing performance commitment and a guarantee of flawless compatibility.

    Used parts rebuilt to Komatsu factory specifications are available with a new Reman serial number and a full new component warranty.

    Komatsu Genuine oil is tested and developed to guarantee long life and optimum performance of key components.

    These convenient kits include all the parts required for a specific maintenance inter-vention, at a lower price than when purchased separately.

    18

    …of skilled technicians and proactive partners with shared expertise and local knowledge

    are standing by with strategic and tailor-made solutions, dedicated

    to make your life easier. Komatsu’s Customer Support will improve the

    way you do your business.

    A LARGENETWORK

    25CORPORATE BROCHURE

  • KOMATSU EUROPE 26

  • As a leader in the industry, we proudly carry the Komatsu brand, and will continue to aim for the high standards set by the Komatsu Way.

    Both in action and in thought, we will apply this long-standing philosophy to develop and provide our customers with top quality, safe and environmentally-conscious equipment.

    OUR VISION FORTHE FUTURE

    27CORPORATE BROCHURE

  • Komatsu Europe International N.V.Mechelsesteenweg 586 - B-1800 Vilvoorde - Belgium

    Tel. +32-2-255 24 11

    WWW.KOMATSU.EUEENSB10300 - Printed in Europe – This brochure may contain attachments and optional equipment that are not available in your area.

    Please consult your local Komatsu distributor for those items you may require. Materials and specifications are subject to change without notice.


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