Providing new ways to Providing new ways to Providing new ways to
live and work well in the live and work well in the live and work well in the
virtual workplace and the digital agevirtual workplace and the digital agevirtual workplace and the digital age
Contents
Capabilities…………..……………………… 2
Telework Services……………………..…… 4
Virtual Leader/Teams Services ….……. 5
Work-Life Services…………………...……. 6
Workshops & Seminars……………….….. 7
Keynotes & Presentations…………………. 8
Books & Videos………………………..……. 9
Guides & Booklets……………………..…..10
Service & Product Users………….……...12
C A PA B I L I T I E S
helps your organization learn new ways to
work productively in the virtual workplace.
We provide your employees, teams, and leaders with skills for
communicating and collaborating effectively in the increasingly
virtual work environment. People are working longer hours, with
fewer resources, and within geographically dispersed teams. The
challenge of achieving results under these conditions is our area of
expertise, with programs and services focused on telework, virtual
teams, and work-life balance.
We assist organizations in identifying the competencies, developing
the skills, and implementing the actions necessary for people to
work seamlessly across distances. As a result, dispersed teams
collaborate effectively and work together more efficiently.
2
We design and implement learning programs that achieve
results. Whether your needs require:
classroom training
webinars
teleseminars
team coaching/development
workshops and seminars or
one-on-one coaching
we provide solutions tailored to your needs utilizing the
technology that best reflects your work environment.
3
Skills Knowledge
Actions
New Ways to Work Wisely
Work Life
Balance
Telework Virtual
Teams/Leadership
The Model
OFFERINGS
Telework Services
When telework is the solution to your business needs, the
implementation process can be confusing and time-consuming.
This may result in missteps, delays, and a failure to provide the
needed information and skills.
guides your organization through the critical
steps to successfully design and implement
telework programs. We offer tools for training employees, teams,
and leaders that ensure effectiveness regardless of geographic
location. Our practical, real-world tools and techniques are built
on our experience and based on our publications, including the
books,101 Tips for Telecommuters, Managing Telecommuters,
and How to Lead From a Distance.
Our offerings are customized to meet your specific needs and
configuration of workers. Therefore, the design of each project
and program is unique.
Service areas include:
Feasibility/Benefit Assessment
Program Design/Pilot
Teleworker Selection
Teleworker Training
Telemanager Training
Program Evaluation
4
Virtual Leader/Team Services
Virtual teams encounter barriers to traditional approaches of
communication. Time zone differences, organizational and cultural
diversity, and our increasing dependence on technology tools can
complicate the communication process.
offers training and consulting services for
geographically dispersed teams and virtual
leaders. In this age of globalization, mergers, and multinational
business, your teams and leaders are expected to achieve timely
results while overcoming time and distance barriers.
Leadership skills for the virtual workplace are increasingly important.
VirtualWorks! provides resources to your virtual teams and
distance leaders that help them implement
success strategies and build virtual team skills
that are essential to their effectiveness. Our
approach is based on our experience,
research and publications, including the book,
How to Lead From a Distance and How to
Work Together From a Distance.
Service areas include:
Team Development
Skills for Dispersed Teams
Communication Skills & Processes
Remote Meeting Effectiveness
Leadership Skills for the Virtual Workplace 5
6
Work-Life Services
Organizations have increasingly come to realize the importance
of implementing work-life programs in support of their corporate
values. Organizations that help workers successfully integrate
their family, personal, and work lives find they have more
productive employees, retain the best and brightest, and
promote innovation.
helps organizations improve the ways people
use technology tools to communicate and
work together productively. Based on the research and solutions
incorporated into our book, Dot Calm: The Search for Sanity in a
Wired World, VirtualWorks! provides resources to support and
enrich work-life initiatives and strategies.
Service areas include:
Work-Life Balance Seminars
Work-Life Coaching
E-Communication Culture Analysis
7
The following are available in standard or customized formats and
can support or replace traditional classroom training by utilizing
blended learning methods, such as teleseminars and webinars, consistent with your virtual workplace goals.
Telework
SuccessfulTelecommuting Managing Teleworkers Distance Dialog: Keys to Effective E-Communication
Virtual Leadership/Teams
Virtual Team Development Distance Dialog for Virtual Teams
Bridging the Distance Leading in the Virtual Workplace
Work-Life
Wired for Prosperity: Keys to Organizational Success Avoiding and Overcoming Burnout Work-Life Balance in the Digital Age
Tailored workshops and seminars are also offered:
Customer Service Interaction Skills Conflict Management Planning & Organizing Change Management Team Development
TRAINING WORKSHOPS & SEMINARS
8
When your needs require a message that is best delivered to
everyone at the same time, you can choose a range of solutions
from traditional keynote presentations to global tele-webcasts.
offers keynote speeches and presentations
appropriate for a variety of needs. We
deliver programs and keynotes to large company and association
meetings, as well as to conferences, teams, and other small
working groups. We can incorporate the range of involvement
needed for your audience, allowing for the degree of participation
and group activities you require.
Sample topics include:
Leading in the Virtual Workplace Keys to Success for Building Bridges and Leading High-Performance Teams
You Can Count on Me Leadership Skill for Building Trust and Getting Results in the Virtual Workplace
Houston, We Have a Problem Team Techniques for Working Well from a Distance
Distance Dialog
Communicating Clearly Across the Virtual Workplace
I Know You're There, But Are You Really Working?
Managing Remote Workers for Productivity and Prosperity
Working Too Much Can Make You Grumpy
Work-Life Balance Solutions for the Time-Starved
KEYNOTES & PRESENTATIONS
Books
Videos
Solutions for the overconnected, overworked,
overinformed and overwhelmed
BRIDGING THE DISTANCE: Virtual Teams on the Road to Results
BOOKS & VIDEOS
9
10
How to Bring
Focus to your
Life and your
Work
Telework Planning Guide
Guide to Building
Virtual Teams
GUIDES, BOOKLETS & E-RESOURCES
11
Tips for Teleworking:
Productively from Your Home Office
While Managing Family Issues
With Your Remote Team
Wisely with Technology
Through Effective Outsourcing
Working Well:
In Your Home Office
With Your Family
With Your Team
With Tools & Technology
Booklets
Mini Books
Audio
The “DinnocenzoSpeaks”
Series
SERVICE & PRODUCT USERS
The following is a partial list of organizations that have utilized our
services and products:
12
General Mills GlaxoSmithKline
GSA H.B. Maynard & Co., Inc.
Harrington Software Associates HDI
Heineken USA Hennepin City Human Resources
Hewlett-Packard Highmark Blue Cross Blue Shield
Horace Mann Hunter Associates
IMPAX Corp. Institute for Management Studies Intl Assoc of Admin Professionals
Intl Facility Management Assoc Johnson City Community College
JPMorgan Chase Kanbay International
LaRoche College Lehigh University - Iacocca Institute
LexisNexis Mantis Information Technologies
Marathon Oil Co. Medical Mutual of Ohio
Merck & Co. Meridian Insurance
MindLeaders Ortho-McNeil Pharmaceuticals
PA Commission on Crime & Delinquency QVC
Reynolds & Reynolds Sam’s Club
Schering-Plough Sybex
U.S. Department of HUD United Government Services
United HealthCare Videojet Technologies
Villanova University Wachovia Westinghouse
World at Work
AAA Administrative Office of the US Courts
Aetna Allstate
AscendOne AT&T
Bank of America Bates College
Chicago Legal Search, Inc. Cognex
DCI Dun & Bradstreet
Duquesne University Ernst & Young International
FINRA (formerly NASD) FBI
906130
10592 Perry Highway, Suite 201
Wexford, PA 15090 USA
T: 724.934.9349
F: 724.934.9348
www.virtualworkswell.com
