NEAR SHORE TECHNOLOGY SERVICES COSTA RICA - 2016

2

WHY PROXIMITY?

Becausebesidesdeliveringourservicesandprojectson4me,withtheagreedscope&qualityandwithimportantcostsavings,we

provideatrustable,professionalandenjoyableexperience,whereourteamtruly

becomesanextensionofyours.

3

IN A SNAPSHOT

1.3+ Million

Man-hours, invested in multiple projects, from

multiple clients.

500+ Projects

In multiple technologies, industries, and team

sizes

12+ Years

In the US market since 2004

4

TWO DELIVERY CENTERS in CR

Proximity - Northwest

LocatedinHeredia,atEurocenter-Diursafirstfloor,thecenterfocusonMicroso;technologiesand

tes>ngservices

LocatedinEscazu,atAtriumBusinessCenterthirdfloor,thecenterfocusonMobiledevelopment(webandna>ve)

andOpensourcetechnologies.

Proximity - Southwest

TECNOLOGIES & SERVICES

Core Technologies

Microsoft Dot Net

Mobile (Native & Web)

iOS & Android

Open SourceJava/PHP/LAMP

Core Services

Software Development and

Maintenance

eCommerce & CMS Solutions

Testing ServicesManual & Automated

Agile Project Management

Database Architecture Graphic DesignSpecial

Services

UI/UX designApplication Architecture RPG-AS-400

Enterprise web applications, mobile first, usability, cloud, front end development

Dedicated Teams, Agile, Scrum, Real time collaboration, an extension of your team

On demand, by project, or full time dedicated professionals

6

HOW DO WE WORK REMOTELY WITH OUR CLIENTS?

AGILE

DedicatedTeams,97%

FixedPriceProjects,

3%

•  Fixedprojectstostart•  Longtermrela>onships•  Extensionoftheclient’steam

DEDICATED TEAMS

People •  Average size of a team: 3 to 5 team members

•  Minimum of 3 years of experience, and up to 10+

•  Bilingual English/Spanish

•  University degree (bachelor) and many with Master degree

•  Attrition rate for 2015 was of 6%

•  Average time with Proximity: 3 years

HHRR IN A SNAPSHOT

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MANAGEMENT

CTO

HR & STAFFING

CEO

Tech leads &

Engineers

COO

PROJECT MANAGER

10

WHAT IS DIFFERENT WITH PROXIMITY?

Coordination Model for the

services

Human Resources

Infrastructure

•  BigPicture•  Technology•  Methodology•  Defini>onofSuccess

•  Profiles•  Roles&Responsibili>es•  Hiring•  Training

•  Connec>vity•  Security•  Hardware/so;ware•  Facili>es

ENGAGEMENT PROCESS

Productivity

Quality

Client satisfaction

METRICS

•  Idle/wai>ng>me•  Noncore/NonProduc>veac>vi>es•  Rework(internalandfromclient)

•  Rework(internalandfromclient)•  TicketRejec>onsra>os(internaland

fromclient)•  Peerreviewresults

•  Communica>on.•  ServiceSa>sfac>on.•  ProjectCoordina>on.

METRICS

“FWIW–IamextremelypleasedwiththecurrentteamIhaveinplace...IfIhadmyway,Iwouldkeepthiscrewtogetherandworkingformeforyearstocome.Thankyoufortheexcellentservice.Iamyourbiggestfan”

DirectorofTechnology–Indiana–10/2015Teamof13people

“Yourteamhasdoneverywell!.Whenwestarted,thatappwasrunning99.6%up>me.Yourteamhashelpedthelocaldevsturnthatperformancearoundwherewe'renowrunning99.99%.Iwanttokeepourjointteamaliveasmuchaspossible”

ProductOwner,VA–02/2016.Teamof6people

CLIENT SATISFACTION

“Great...Thanksforhandlingthis.Juancon>nuestobeatremendousassettoourteam.IwishIhadthreemorelikehim.Thanks

DirectorofDevelopment,Virginia-06/2016”

THANK YOU!