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Prul Case Study- Final Copy

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    Group Members :Mukesh Agrawal 10FN-062

    Pankaj Gaur 10IB-045

    Prateek Shah 10FN-133

    Prateek Jain 10FN-132

    Nipun Gupta 10IB-043

    Rajesh Dutta 10DM-119

    Nishant Maheswari 10FN-072

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    Established in Taiwan in 1983

    started producing PVC bathtub covers 1988 for export toJapan

    PRUL is SG Mark(1996) and ISO 9002(2000) certified.

    Established its own R & D department in 2001

    Lately PRUL forayed into plastic-wood like productscontributing to Global Environment Conservation effort.

    Honoured with Europe Award in Paris in 2000 forproduct and service quality excellence..

    Credited with Japans Rising Star Award for outstandingperformance in Japanese market by small and mediumsize importers in 2001

    Globally recognized Company

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    Strive for innovation in its product design and production

    process in order to build customer satisfaction

    Roadmap to success

    Use the most advanced technology

    Maintain very high standards of product quality

    Understand customer needs

    Create new ideas

    Launch and promote new ideas

    Build awareness among customers to attract them

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    PRULs product line up consists of

    Doors(folding, bi-fold, bypass and folding shower doors)

    Bathtub covers

    Louver panels

    Vertical blinds

    Wood like venetian blinds

    Extruded plastic foam products

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    Unique product manufactured especially for Japanesemarket

    Reason- Product fits into Japanese lifestyle and theircommitment to save energy.

    Market was very mature by 2001 & no significant growthwas expected.

    Major players in market:o Murakami Industrial Co. Ltd.

    o

    Nakajima Industrial Co. Ltd.o Takahashi

    o Nakai

    o PRUL

    Market Share MurakamiNakajima

    Takahashi

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    Business to Business Model

    Focus only on distributors

    Savings in advertising cost and sales effort

    Consumer purchase habits influenced by advertising &

    promotional program taken up by distributors

    Manufacturers Distributors RetailersEnd

    Consumers

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    Distributors

    Strong relationship between manufacturer and distributor

    Distributors are eyes and ears of PRUL for market survey andnew trends

    Retailers

    Enjoys high profit margins Loyal to PRUL

    Consumers

    Nearly every Japanese

    Purchases based on functionality and price

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    Marketing activities focused on distributors.

    Consistently high quality and innovative products.

    Flexible pricing strategy according to market needs andcompetitors.

    Focus on managing customer relations(distributors).

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    Research started from a single product sample received from ABE.

    R & D focused on bathtub covers.

    Focus on improving production efficiency and reducing costs while

    maintaining high quality standards.

    Developed products registered with PRULs own brands and

    patents.

    Main focus for bathtub covers was to automate the production

    process.

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    Operators for production line and bath tub lines were

    extensively trained in technical knowledge.

    QC processes rigorously observed at all stages of production.

    Of all the products bathtubs required most labor factor which

    is high in Taiwan.

    Quality inspection visits by distributors and retailers.

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    Training sessions were conducted for all the employees twice

    a month.

    Based on historical experience PRUL had developed learning

    curves for every production stage.

    No plans to layoff any employee from taiwan factory even if it

    expand in china too, thus putting great emphasis on employeemorale.

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    ABE Industrial Co. Ltd.o Initially ABE had manufactured its own bath tub covers but over the

    10 year relationship with PRUL had all share of its business now.

    Takahashi Busan Co. Ltd.o 2nd largest customer after ABE, currently bought about 25% from

    PRUL and the rest produce in-house. Over the course of time they

    decided to invest in a new production facility utilizing PRULs core

    competency of innovation with preferred location as china.

    Nakai Industrial Co. Ltd.o 3rd largest customer after the above two, purchased bath tub covers

    from PRUL as well as producing some inhouse.

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    Distributors In HouseManufacturingfacility

    %age share (inPRULs bathtubproduction)

    TAKAHASHI YES 32.6 %

    NAKAI YES 18 %

    ABE YES (but notsignificant)

    39.33 %

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    High labor costo Chinese labor costs one-fifth

    o Competitors have setup production facility in China

    Not Automated process

    o Higher Production cost

    Improve production efficiency

    Almost full capacity utilization

    o Average cost of production rises

    High quality expectation Market is stable

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    Objective : To reach 30% market capitalization from

    15%o Double up capacity in next 3 years

    Strategy

    o Increase business from its major customers

    oAdd new distributor customers

    o

    Address B2B marketing challenges

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    B2B marketing strategyoTo participate in international award winning activities

    oDevelop credentials and attract more customersoRetailers: Products are selected on functionality first and

    later by price.oConsumer: Availability on retail store and not brand

    sensitive

    Opportunity in ChinaoSave import duty of 3.9%oOverall differential saving:13.5%(Excluding Import duty)oWith this PRUL can provide better pricing or increase

    margin.oTap growing Chinese urban market in future

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    Reducing production costs of bathtub covers

    Jointly establishing factory in China

    Exclusive use for bathtub covers production

    Exclusive distributor : Takahashi

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    1. Whether to accept Takahashis proposal

    2. Where to set up the factory in China

    3. Whether to establish direct contacts with retailers or to go for

    other distributors

    4. Should they manufacture only bathtub covers or other

    products as well

    5. Pricing of its products in view of the potential cost savings

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    1.PRUL would loose many cost conscious customers as clearly the

    cost of producing in China in quite less compared to Taiwan.

    2. Takahashi may venture up with some other manufacturer and

    PRU may finally loose business with Takahashi also.

    3. PRUL is looking for expansion and increasing its sales, theonly way to do that in the present scenario is to lower down the

    costs and target competitors customers.

    Hence Option 1 doesnt go well at all with the Strategy that

    PRUL is looking forward to.

    Cons associated with Option 1:-

    PRUL decides to do nothing , foregoes this investmentopportunity and expands as needed in Taiwan on its own.

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    Invest with Takahashi in building a new factory in China to

    produce bath tub covers exclusively for Takahashi, and share

    profit based on investment by each party.

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    Takahashi would shift its entire bathtub cover production

    (currently 15% of market) to this plant and hence PRUL

    would gain the extra 15% without any marketing effort.

    Investment in the JV51/49 with majority belonging to

    PRULHence lesser risk involved.

    This would strengthen its relationship with Takahashi.

    PRUL would not be able to sell the bathtub covers produced in

    China Plant to Takahashis competitors such as Nakai.

    The opportunity to capture New Customers would be more

    constrained in this case. PRUL would continue to use its Taiwan Plant for producing

    bathtub covers for ABE, Nakai and other distributors.

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    Hence we see that if PRUL goes ahead with JV:-

    Total Investment TW$20 million with Plantproduction capacity 20% of total market

    Year 1 (10,835,400)

    Year 2 - (7,250,000)

    Year 3 - (678,400)Hence a total of about TW$ (678,400)

    After three years.

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    PRUL establishes its factory with 100%

    ownership in China

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    New production facility

    Customers Save 3.9% on import duty

    Attract new distributors

    Greater returns than sharing investment with Takahashi PRUL can sell bathtub covers at same prices thus

    increasing profits

    Political issues of owning factory by Taiwanese

    company more as compared to that of Japanese company

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    Hence we see that if PRUL goes ahead with its ownproduction facility:-Total Investment TW$25.8 million with PlantProduction Capacity 30% of total market

    Cumulative Cash Flow:-Year 1 (10,484,400)

    Year 2 - (1,270,800)

    Year 3 - 11,155,800Hence a total of about TW$ 11,155,800

    After 3 years

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    Particulars Year 1 Year 2 Year 3Total Investment 7548000 1530000 1530000

    Depreciation 601800 601800 601800

    Gross Margin 5508000 8262000 11016000

    Gross Margin % 27 27 27

    Income AfterTaxes

    1420146 2756754 4279716

    Annual CashFlow

    (5526054) 1828554 3351516

    Cumulative CashFlow (5526054) (3697500) (345984)

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    Particulars Year 1 Year 2 Year 3Total Investment 19800000 3000000 3000000

    Depreciation 1680000 1680000 1680000

    Gross Margins 23200000 29000000 34800000

    Gross Margin % 29 29 29

    Income AfterTaxes

    7635600 10533600 13746600

    Annual CashFlow

    (10484400) 9213600 12426600

    Cumulative CashFlow (10484400) (1270800) 11155800

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    3 cities to consider :

    a) Shanghai

    b) Guangzhou

    c) Shenzhen

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    Feature Shanghai Guangzhou ShenzenSEZ Yes Yes Yes

    TransportationInfrastructure

    Yes No No

    International

    Trading Hub

    Yes No No

    Low Labor Costs Yes Yes Yes

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    Bathtub market is already very mature and scope for further

    growth is less

    Future expansion plans in Shanghai or other markets require

    them to look at newer products as bathtubs are not as popular

    in every market as it is in Japan

    Long-term interests

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    Concentrating on distributors has enabled it to maintain

    excellent relationships with distributors

    Establishing direct contacts with retailers will lead to

    additional expenses in the form of advertising costs and

    marketing effort

    Distributors are the strongest link in the supply chain

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    Relationship Management

    Marketing channel

    Effect of demography

    Strategic planningPositioning of product and its

    sustainability through innovation and customer satisfaction.

    International businessopportunities and challenges

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    Thank You


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