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Business Environment in Tajikistan Business Environment in Tajikistan as seen by as seen by Small and Medium Businesses Small and Medium Businesses 2003 2003 Ãîñóäàðñòâåííûé Ñåêðåòàðèàò Øâåéöàðèè ïî Ýêîíîìèêå Secretariat d’Etat a l’economie State Secretariat for Economic Affairs N L A R D E Z T I W S e International Finance Corporation International Finance Corporation 39552 Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized
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Page 1: Public Disclosure Authorized 39552 - World Bankdocuments.worldbank.org/curated/en/740731468304212547/... · 2016-07-16 · This report should not be considered a comprehensive catalog

Business Environment in TajikistanBusiness Environment in Tajikistanas seen byas seen by

Small and Medium BusinessesSmall and Medium Businesses

20032003

Ãîñóäàðñòâåííûé ÑåêðåòàðèàòØâåéöàðèè ïî ÝêîíîìèêåSecretariat d’Etat a l’economie State Secretariat for Economic Affairs

NLAR DEZTIW

S eInternational Finance CorporationInternational Finance Corporation

39552

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BUSINESS ENVIRONMENT IN TAJIKISTAN AS SEEN BY

SMALL AND MEDIUM BUSINESSES

SME Survey Project in Tajikistan

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COPYRIGHT © International Finance Corporation

ANY OR ALL PORTIONS OF THIS REPORT MAY BE REPRODUCED WITHOUT PRIOR PERMISSION, PROVIDED THE SOURCE IS CITED AS:

«BUSINESS ENVIRONMENT IN TAJIKISTAN AS SEEN BY SMALL AND MEDIUM BUSINESSES»

INTERNATIONAL FINANCE CORPORATION 2004

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[2003] 3B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

TABLE OF CONTENTS

Foreword ........................................................................................................................ 5

Executive Summary ...............................................................................................................................7

Main Facts .............................................................................................................................................15

Tajikistan’s Small and Medium Business Sector at a Glance ...................................................19

Official Statistics of the Tajikistan Small and Medium Business Sector .............................................19

Selected SME Development Indicators in 2002 ...............................................................................21

SMEs and Financial Institutions .......................................................................................................25

Overview of the Tajikistan Banking System .....................................................................................25

Account Transactions ......................................................................................................................26

SME Financing ................................................................................................................................28

Financing of Small and Medium Businesses by Banks .....................................................................29

Microfinance ...................................................................................................................................32

Planned Investments ........................................................................................................................34

Leasing ............................................................................................................................................34

Preferential Financing ......................................................................................................................35

Foreign Trade Operations .................................................................................................................37

Legal Basis of Foreign Trade Activities in Tajikistan .........................................................................37

Export Operations ..........................................................................................................................39

Imports ...........................................................................................................................................42

Taxation .................................................................................................................................................45

Legislative Basis ..............................................................................................................................45

The Simplified Tax System ...............................................................................................................46

The Unified Tax for Dehkan Farmers ...............................................................................................46

Additional Payments .......................................................................................................................48

Tax Evasion .....................................................................................................................................49

Inspections ............................................................................................................................................51

Legislative Basis for Inspections .......................................................................................................51

Frequency and Duration of Inspections ...........................................................................................54

Payments during Inspections ...........................................................................................................57

The Inspections Registration Book ...................................................................................................60

Licensing ................................................................................................................................................63

Legislative Basis for Licensing .........................................................................................................63

Access to Information ......................................................................................................................65

The Licensing Process .....................................................................................................................66

Licensing Costs ................................................................................................................................66

Licensing of Small and Medium Businesses .....................................................................................69

Licensing Terms ..............................................................................................................................71

Standardization and Certification ...................................................................................................73

Standardization in Tajikistan ..........................................................................................................73

Standardization Agencies ...............................................................................................................74

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[2003] 4 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

The Process of Standardization in Tajikistan ....................................................................................75

Validy Periods of Standards ............................................................................................................77

Difficulties of the Standardization Process .......................................................................................77

Certification in Tajikistan ................................................................................................................79

Certification Agencies .....................................................................................................................80

Number of Certificates Required .....................................................................................................81

Validy of Certificates .......................................................................................................................82

Difficulties Encountered in the Certification Process .......................................................................83

Registration ...........................................................................................................................................87

Legal framework for Registration ....................................................................................................87

Duration of the Registration Process ...............................................................................................89

Registration Costs ............................................................................................................................91

Access to Information .....................................................................................................................95

Permits and Approvals .......................................................................................................................97

The Permits System .........................................................................................................................97

Process of Obtaining Permits ..........................................................................................................97

Re-applying for Permits .................................................................................................................100

Obstacles in the Process of Obtaining Permits ...............................................................................100

Accessibility of Information ...........................................................................................................101

Documents Required to Obtain Permits ........................................................................................101

Timeframes for Obtaining Permits .................................................................................................102

Permit Costs ..................................................................................................................................103

Relationships Between Entrepreneurs and Authorities ...........................................................105

Legal Awareness ............................................................................................................................105

Business Environment ....................................................................................................................108

The Agency for Anti-Monopoly Policy and Support of Entrepreneurship ........................................109

Expectations of Entrepreneurs ........................................................................................................ 112

Small and Medium Business Management ..................................................................................115

Information Technology ............................................................................................................... 115

Personnel ...................................................................................................................................... 117

Membership in Businesses and Professional Associations ............................................................. 118

Annex À. List of Legal and Regulatory Acts Referenced .........................................................121

Annex Â. Licensing ............................................................................................................................127

Annex Ñ. Permits and Approvals ...................................................................................................133

Annex D. Methodology ....................................................................................................................137

Annex Å. Taxation .............................................................................................................................141

Annex F. Foreign Trade Operations ..............................................................................................145

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[2003] 5B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

FOREWORD

The International Finance Corporation implements a large-scale technical assistance program in the countries

of the Commonwealth of Independent States (CIS). The objectives of the program are attraction of investment

to the private sector, support for the development of small and medium business, and creation of a favorable

business enabling environment.

In September 2001, the program expanded to the Central Asia region, with support from the Swiss State

Secretariat for Economic Affairs (seco) and in cooperation with the World Bank.

Within the framework of the Swiss-IFC Central Asia Partnership, the first baseline survey of barriers to

development of small and medium business in the Republic of Tajikistan was conducted in June 2003.

The survey represents the collective view of 2000 representatives of SMEs, dehkan farmers and individual

entrepreneurs from all regions of the country and working in major sectors of the economy. The methodology

employed in conducting this survey is similar to that used for IFC surveys conducted throughout the region.

This report is based on the results of the survey and includes conclusions and general recommendations,

which can be used to further develop government policy on support for entrepreneurship in Tajikistan. The

results of discussions with representatives of the government and non-governmental organizations assisting

development of the private sector are also reflected in this report.

This report should not be considered a comprehensive catalog of all of the issues facing the small business

sector in Tajikistan, and neither should it be taken as a reflection of the opinions of IFC or seco. Rather, the

report is meant to serve as a factual representation of the views of Tajikistan’s entrepreneurs. In some cases,

entrepreneurs’ perception of the issues may not be fully aligned with the existing legal base. However, these

are nonetheless real concerns. These discrepancies, where they arise, point to a need for better communication

between the Government of Tajikistan and the private sector.

A major objective of the survey has been to create an independent baseline of indicators of the barriers facing

small business. It is the intention of the IFC that the survey be repeated on a regular basis, thus becoming a

useful monitoring tool for the reforms undertaken by the Government of Tajikistan in developing a favorable

business environment in the country.

The second, but equally important objective of the survey, is to identify priority areas which should be

addressed by the Government of Tajikistan in order to improve the enabling environment for small business.

The recommendations contained within are primarily intended as a starting point for further discussion with

the Government and with non-government organizations, in order to develop a comprehensive action plan

for addressing the problems highlighted during the survey.

We would like to extend our special thanks to the Executive Unit under the Office of the President of the

Republic of Tajikistan, Ministry of Justice, Ministry for State Revenues and Collections, Ministry of Finance,

Ministry of Economy and Trade, the State Committee on Statistics, the State Agency for Antimonopoly Policy

and Support to Entrepreneurship, National Bank of Tajikistan, the Committee on Economy, Budget, Finance

and Taxes of the House of Representatives of the Republic of Tajikistan, the Committee on Energy, Industry,

Construction and Communications of the House of Representatives of the Republic of Tajikistan, Chamber of

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[2003] 6 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Commerce and Industry of the Republic of Tajikistan, National Association of Small and Medium Businesses,

Association of Dehkans (Farmers), Center for Support to Entrepreneurship of the City of Dushanbe, and the

Center for Statistical Research «Zarkalo» for their active support. We would also like to thank our colleagues

from the World Bank Resident Mission in Tajikistan, IFC’s Country Coordinator for investment activities, and

the staff of IFC’s Private Enterprise Partnership for their invaluable contributions to this report.

This report is available in English and Russian. Hardcopies of this report can be obtained at IFC’s

Representative Offices in Dushanbe and in Moscow, and the report can be downloaded in electronic format at

www.ifc.org/centralasiawww.ifc.org/centralasia

International Finance CorporationPrivate Enterprise Partnership 36, Bolshaya Molchanovka, bld. #1

Moscow, Russia

Tel: + 7 095 411 7555

Fax: + 7 095 411 7556

International Finance CorporationSwiss – IFC Central Asia PartnershipPavlov Street, 32

Dushanbe, Tajikistan

Tel: + 992 372 24 7454

Tel/Fax: + 992 372 24 1455

International Finance Corporation (IFC) is a member of the World Bank Group and promotes sustainable

private sector investment in developing countries. This is accomplished through financing private sector

projects in collaboration with private investors as well as providing, together with donors, consultancy

services and technical assistance to governments and the private sector.

The State Secretariat for Economic Affairs (seco). Switzerland actively participates in the international

community’s efforts to help developing countries. Each year Switzerland spends approximately 1.5 bln.

Swiss franks on development aid to countries, which corresponds to about 0.34% of its GNP.

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C h a p t e r 1

[2003] 7B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

EXECUTIVE SUMMARY

The number of small and medium-sized businesses in Tajikistan increases yearly, while the SME sector

accounts for an ever larger share of total employment and contributes substantially to the country’s GDP.

These trends display the importance of the private sector to the economic and social life of Tajikistan, and

the extent to which the development of a favorable business environment is of interest not only to the success

of small and medium businesses, but to the growth of the Tajik economy as a whole.

Recognizing the importance of small and medium business development, the Government of Tajikistan

has accorded substantial attention to issues of entrepreneurship. An important step forward in this area

was the establishment of a government agency for entrepreneurial support1 and the adoption of the State

Program for Support of Entrepreneurship for 2002-2005.2 Nevertheless, in Tajikistan, as in other transitional

economies, many administrative procedures have been inherited from a planned economic system, and were

never designed to respond to the requirements of a market economy.

In order to respond to these issues, the International Finance Corporation (IFC), with the financial support

of the State Secretariat for Economic Affairs of Switzerland (seco), commissioned an independent survey of

2,000 small and medium businesses in Tajikistan in June 2003. The objective of the survey is to study the

country’s business environment, including the key procedures used to regulate the activities of entrepreneurs.

The results of this baseline survey are two-fold: the creation of an independent set of initial business

environment indicators for Tajikistan, and assistance to the Government and other key stakeholders in

prioritizing the issues which currently confront entrepreneurs. Carried out on a regular basis, such surveys can

serve as a useful tool to monitor the effectiveness of reforms undertaken by the Government of Tajikistan.

During the survey, entrepreneurs expressed their views on a variety of issues which they encounter in

their business activities, such as business registration, obtaining permits, licensing procedures, obtaining

standards and certifying products, issues related to taxation and inspections, access to external financing,

and regulation of foreign trade operations. Respondents also assessed their relationship with government

agencies which influence business development in the country, and the quality of management in the small

and medium business sector.

The results of the survey show that entrepreneurs in Tajikistan believe that doing business is complicated.

Chart 1 summarizes respondent assessment of the complexity of administrative procedures encountered

by entrepreneurs when starting or operating a business.3 As can be seen from the Chart, over 50% of

respondents believe that all the procedures surveyed are problematic. Moreover, the following procedures

1 Resolution of the Government of the Republic of Tajikistan On the State Agency for Anti-Monopoly Policy and Support of

Entrepreneurship under the Government of the Republic of Tajikistan, No. 11, dated January 11, 2001.2 Resolution of the Government of the Republic of Tajikistan On Strengthening of Government Measures for Small Business Support

in the Republic of Tajikistan, No. 384, dated October 1, 2002. 3 Respondents were asked to evaluate the complexity of each procedure using a four-point scale: Very Complicated, Rather

Complicated, Rather Easy, and Very Easy. The dark columns in Chart 1 indicate the share of respondents who estimated each

procedure as Very Complicated or Rather Complicated, whereas the light columns reflect the share who rated each procedure as

Rather Easy or Very Easy.

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E x e c u t i v e S u m m a r y

[2003] 8 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

were cited as complex by over two thirds of all surveyed entrepreneurs: access to external financing, foreign

trade operations, taxation, inspections, and licensing procedures.

Between 2002 and 2003, the Government of Tajikistan initiated a number of projects aimed at improving the

country’s business environment. These projects include the following areas of focus:

Development of additional financing instruments for small and medium businesses:

Drafting and adopting a «Law on Leasing». The Tajikistan government is also evaluating the possibility

of instituting a tax system which would encourage leasing operations in Tajikistan;

Developing and reviewing legislation regulating lending mechanisms (e.g. microfinance) which are

specifically designed for small and medium businesses;

Establishing a Fund for Financial Support of Entrepreneurship under the Agency for Anti-Monopoly

Policy and Support of Entrepreneurship.

Development of enterprise support mechanisms and encouragement of a constructive dialog between authorities and SMEs:

Holding an Entrepreneurs’ Forum and a series of meetings between entrepreneurs and top government

officials;

Facilitating the creation of local centers for support of entrepreneurship;

Encouraging mass media to provide press coverage of entrepreneurial activity.

Improvement of legislation regulating specific administrative procedures:

Drafting a regulatory act that envisions the introduction of «One-Window» registration;

Developing a draft «Law on Licensing of Selected Activities», which would help to standardize the

norms and provisions that govern this process.

It is anticipated that this survey will assist the Government of Tajikistan and other organizations which

encourage the development of small and medium businesses to resolve key problems facing Tajikistan’s small

business sector, and that it will be helpful in developing appropriate action plans to improve the business

environment in the country. Follow-on surveys will monitor the results achieved through implementation of

initiatives to improve the business environment in Tajikistan.

Chart 1Chart 1Assessed Complexity of Administrative Procedures in TajikistanAssessed Complexity of Administrative Procedures in Tajikistan

% of respondents

Access to external financingAccess to external financing

100100 1001004040

Foreign trade operationsForeign trade operations

TaxationTaxation

InspectionsInspections

LicensingLicensing

Certification and standardizationCertification and standardization

Permits and approvalsPermits and approvals

RegistrationRegistration

Bank account operationsBank account operations

8080 6060 2020 00 2020 4040 6060 8080

Very complicatedVery complicated Very easyVery easy

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C h a p t e r 1

[2003] 9B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

The rest of this section presents the main findings of the survey, and gives recommendations on next

steps that could be undertaken by the Government and organizations supporting SME development. The

proposed recommendations will need to be discussed in more detail with the Government of Tajikistan to

work out an action plan that would stipulate specific activities.

Despite the high demand for financial services in Tajikistan, confidence in the country’s banking system is limited, while external financing is scarce.

82% of respondents said they do not use bank accounts in their business activities.

Entrepreneurs have limited access to external financing: 40% of respondents said they were in need of

external financing, yet only 3.3% of them could obtain bank loans.

Microlending by international and non-government organizations increases the availability of financial

resources to entrepreneurs: 5% of those in need of external financing were financed by sectoral

associations and 13% by non-government organizations.

Every fourth respondent who received a bank loan indicated that informal payments to bank officials

were necessary, with the amounts of such unofficial payments averaging 12% of the size of the loan.

Small and medium businesses could play a much more active role in export activities.

Prior to 2004, entrepreneurs were assessed registration fees of up to US $2,000 for permission to engage

in foreign trade activities.

It is much more difficult for SMEs to export than to import: only 8% of all respondents were engaged

in export operations, whereas 29% of interviewed SMEs indicated that they were engaged in import

operations. SMEs can play a much more important and active role in this field, and become a

locomotive for growth in foreign trade operations for all small businesses in Tajikistan.

Participation of other categories of entrepreneurs in foreign trade operations is limited: only 1% of

individual entrepreneurs and 6% of dehkan farmers were engaged in export operations. Yet, for import

activities, these figures are 21% and 7%, respectively.

The 100% advance payment required for export of certain products further complicates export

procedures as indicated by 88% of respondents. This requirement is applicable to goods exported by

more than half of surveyed SMEs.

Other serious concerns related to export operations are are lengthy customs procedures, corruption

among customs authorities, and the lack of a clear-cut and unified methodology for determining the

customs value of commodities. Each of these issues was cited as problematic by over 90% of exporters.

There are two alternative methods of taxation in Tajikistan: the regular payment procedure and a simplified procedure. The key difficulties in the tax system relate to inconsistencies in tax legislation, the large number of taxes for which entrepreneurs are liable, and the practice of soliciting additional payments from entrepreneurs for «landscaping and maintenance» of municipal property.

The Simplified Tax System has resulted in a lower tax burden for individual entrepreneurs than for SMEs

and dehkan farmers. In 2002, the tax burden for individual entrepreneurs was 8% of gross revenue, as

opposed to 17% for SMEs and 14% for dehkan farmers.

While the simplified tax system reduces the number of taxes for which entrepreneurs are liable, this

number remains considerable: business entities have to pay 13 different taxes under the regular tax

system and 10 taxes with simplified tax.

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E x e c u t i v e S u m m a r y

[2003] 10 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Nearly 42% of entrepreneurs had to make payments for «landscaping and maintenance» of municipal

property at the demand of local authorities; per entrepreneur, the annual sum of such payments

averages to 2% of gross earnings.

The level of tax evasion is significant: 39% of entrepreneurs stated that companies similar to theirs

evade taxes. On average, these respondents believe that entrepreneurs hide about 8% of revenue from

taxation.

Inspections conducted in Tajikistan are excessively numerous and very time-consuming for entrepreneurs, who prefer not to use official channels to regulate inspections, and consider it justifiable to solve problems through unofficial payments.

The small and medium businesses surveyed were inspected an average of 16 times in 2002. These

inspections cumulatively lasted an average of 17 days and distracted the time of approximately 1.5

employees away from their work during the course of one inspection.

In 2002, 95% of entrepreneurs interviewed underwent tax inspections, with each enterprise going

through an average 7 tax inspections over the course of year.

The legislative base defining the procedural aspects of inspections consists of more than 10 different

normative acts, of which 80% of entrepreneurs have poor or cursory knowledge.

98% of respondents admitted making unofficial payments in the course of inspections and insisted that

such payments were justifiable under existing conditions.

The use of the Inspections Registration Book (IRB) may often prevent ungrounded or unauthorized

inspections; however, the IRB is used by only 42% of small and medium businesses. Only 6% of

respondents appealed against what they perceived as wrongful actions on the part of inspecting

authorities, yet only 5% believed that they had no basis for challenging the legitimacy of an inspection.

The legislative base regulating licensing is cumbersome and non-transparent, creating problems and complications for a large number of entrepreneurs.

More than 32 types and 1,000 subtypes of business activities are subject to licensing in Tajikistan, while

licensing affects 27% of surveyed small and medium businesses.

The number of laws and regulations that govern licensing (more than 43 laws and 41 other regulatory

acts) render the process unsatisfactory and difficult to understand: more than 50% of respondents

obtaining licenses indicated that reliable information on licensing is difficult to find.

Validity periods for licenses are often left to the discretion of the licensing authorities, to establish on

a case-by-case basis.

33% of respondents obtaining licenses needed to make unofficial payments during the process.

Entrepreneurs working in the construction sector face unofficial payments more often than others –

44% paid unofficially.

Entrepreneurs view the certification and standardization processes as vague and expensive.

The products, work, and services of 20% of entrepreneurs were subject to standardization, while the

activities of 42% of entrepreneurs were subject to certification.

Most entrepreneurs have to undergo the certification process more than once a year: 75% of respondents

were issued certificates valid for less than 12 months.

More than half of respondents obtaining standards/certificates experienced difficulties with obtaining

thorough and reliable information on relevant standardization/certification procedures.

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C h a p t e r 1

[2003] 11B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

On average, an entrepreneur pays 127 somoni to obtain all necessary standards and 192 somoni to

obtain all necessary certificates, or 25% and 37% of per capita GDP, respectively.4

The registration process is perceived as lengthy, costly, and non-transparent.

It takes an average of 18 working days to register a small or medium-sized business; this process is most

time-consuming for dehkan farmers – 36 working days.

Business registration is an expensive procedure for entrepreneurs. Registration is most expensive for

SMEs – at an average of 487 somoni or 95% of per capita GDP.5

Registration of each category of business entity is governed by separate normative acts. The absence of

a unified and transparent registration system in Tajikistan makes this process even more complicated:

55% of small and medium business people interviewed said that it was difficult to obtain thorough and

reliable information on the registration process.

After completing registration, an entrepreneur cannot launch business operations until he or she has

obtained a number of additional permits which are required before start-up.

To launch operations, entrepreneurs must obtain permits from 4 agencies, on average. The legislative framework regulating this process requires unification.

Legislation regulating permits does not stipulate a unified procedure for their issuance. The required

procedures, as well as the cost involved and timeframes for reviewing permit applications, are

established at the discretion of the issuing agency. In 2002, 21% of respondents admitted they had to re-

apply for the permits they required because issuing procedures had changed.

It takes an average of 6.5 working days for an entrepreneur to obtain one permit. In 2002, entrepreneurs

paid an average of 197 somoni, or 38% of per capita GDP,6 to obtain all necessary permits.

39% of respondents admitted they had made unofficial payments while obtaining permits.

Tajikistan’s entrepreneurs have a low level of legal awareness; therefore, small and medium businesses do not fully utilize existing enterprise support mechanisms.

Only 14% of entrepreneurs said they have good knowledge of the legislation that regulates their business

activities.

Most respondents (66%) are not aware either of the existence of the Agency for Anti-Monopoly Policy

and Support of Entrepreneurship or of the fact that the Agency is designed to protect their rights. Only

8% of those who were aware of its existence turned to the Agency for assistance.

Small and medium businesses give a poor assessment of their relationship with local authorities, and expectations for change in the business environment over the next year are somewhat reserved.

Almost two thirds of respondents (63%) indicated that there are too many bureaucratic barriers in the

relations between entrepreneurs and local authorities.

Just over half of respondents (56%) said they expected improvements in the country’s business

environment over the next 12 months.

4 Costs include reported official and unofficial payments. GDP calculations are based on official data for 2002. 5 Costs include reported official and unofficial payments. GDP calculations are based on official data for 2002.6 Costs include reported official and unofficial payments. GDP calculations are based on official data for 2002.

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E x e c u t i v e S u m m a r y

[2003] 12 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

The use of computer technology, the availability of a qualified workforce, and the enterprise support infrastructure in Tajikistan’s small and medium business sector are insufficient.

On average, only 8% of entrepreneurs use computers in their business activities, and only 3% of

entrepreneurs use the Internet.

88% of entrepreneurs and their personnel did not take computer training courses, with 80% of

respondents claiming that such specialized courses were not necessary.

Lack of information on existing business associations, on the one hand, and of the practical advantages

that would result from participating in such associations, on the other, are the main reasons why an

overwhelming majority of SMEs (81%) and individual entrepreneurs (94%) are not members of any

professional association.

Nearly 71% of dehkan farmers are members of the Dehkan Farmers’ Association, which can be

attributed to the government support that is provided to the Association, and also to its far-reaching

network of regional branches.

Many entrepreneurs are willing to pay for services that may be provided by business associations: legal

consultations and services aimed at protecting the rights of entrepreneurs are most in demand.

Based on an analysis of survey results, a number of recommendations have been developed to improve

government policy towards the development of small and medium businesses in the Republic of Tajikistan.

Key recommendations are listed below, in the order of the main findings of the survey.

SMEs and Financial Institutions1. Promote alternative financing mechanisms, such as leasing, and encourage the development of credit

unions and microlending institutions.

2. Develop information materials on banks and other available sources of financing, including guidelines

on how to work with such sources, and disseminate these materials among small and medium

businesses. These materials should also contain information on loan application procedures as well as

samples of relevant forms and applications.

3. Eliminate the residual «cash plan»7 practices.

Foreign Trade Operations1. Consider the possibility of applying the simplified processing schemes used in import operations to

export operations.

2. Review the appropriateness of the export/import contract registration requirement, including «expert

reviewing» of prices stipulated in import/export contracts.

3. Exert more effort to eliminate unofficial payments during customs clearance procedures.

4. Review the procedures for collection of customs duties with the goal of making customs clearance

procedures simpler, shorter, and more transparent for both exporters and importers.

Taxation1. Ensure that Tajikistan’s tax legislation contains clear-cut and understandable tax rules and regulations.

2. Introduce instruments such as hotline services to make it possible to report cases of abuse and

misbehavior on the part of local authorities, including demands for «landscaping and maintenance»

payments.

3. Enable entrepreneurs to obtain tax-related information from relevant government agencies, and obligate

these agencies to officially respond to such inquiries in writing and within an established timeframe.

7 Some banks continue to require clients regularly to submit cash flow forecasts of expected deposits and withdrawals.

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C h a p t e r 1

[2003] 13B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Inspections1. Review possibilities for unifying and systemizing the legislative base related to inspections so as to

clarify and itemize the functions and responsibilities of all the agencies involved.

2. Introduce inspection coordination mechanisms that would exclude the possibility of conducting multiple

inspections of one and the same small or medium business operation by different-level branches or units

of the same inspecting agency.

3. Develop a risk-based system linked to the type of activities being conducted by a business, and of the

possible impact on public safety and health. This will help authorities to determine whether a given

business entity is to be inspected on a more frequent basis or on a less frequent basis within a certain

period of time.

4. Make public the sizes of payments and fines charged for particular violations of applicable laws and

regulations for each sector of the economy.

5. Take proper measures to provide all small and medium businesses with Inspections Registration Books.

Licensing1. Consider the possibility of reducing the number of business activities that are subject to licensing, and

establish a list of activities that must be licensed on a compulsory basis, as well as the procedures for

obtaining these licenses.

2. Begin to issue long-term licenses for selected activities (banking, for example), thereby reducing

investment risks and raising the confidence of both local and foreign investors.

3. Consider the possibility of using other countries’ positive experience in eliminating the distinction

between licenses, permits, and approvals, and introduce a rule by which selected licenses will be issued

automatically, through «consent by silence».

4. Develop and disseminate information materials on licensing procedures and on the terms and conditions

for review of license applications and for issuance of licenses for small and medium businesses, with

templates of completed application forms attached.

Standardization and Certification1. Carry out a review of mandatory government certification and technical standards with the goal of

eliminating all but those necessary for the protection of public health and safety, and the environment.

2. Consider the possibility of using successful international experience in identifying necessary certification

and technical standards.

3. Consider the possibility of extending the terms of validity of certificates issued for selected products.

Registration1. Establish a unified «One-Window» registration procedure for all categories of businesses, and a clear

and unified registration mechanism to be employed in all regions of the country.

2. Develop and disseminate a standard package of documents required for registration («registration kit»)

which would enable the entrepreneur to prepare a registration application.

3. Determine and publicize the costs of registration and the procedures for making payments in the course

of the registration process.

4. Allow for a number of key permits required for starting business activities to be issued through the

«One-Window» registration office.

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E x e c u t i v e S u m m a r y

[2003] 14 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Permits and Approvals1. Consider adopting a unified law on permits that would stipulate a complete list of necessary permits, as

well as include: agencies authorized to issue specific permits; the cost of obtaining a particular permit;

and a simple and transparent description of procedures required for obtaining permits, to be enforced

in all regions of the country.

2. Consider adopting the «consent by silence» principle for issuing certain key permits, e.g. if government

officials do not respond to an application within a legally established timeframe, the permit is

automatically issued to the applicant.

3. Carry out public awareness campaigns to provide entrepreneurs with detailed information on existing

procedures for obtaining permits.

Improving the Business Environment for Small and Medium Businesses1. Increase small and medium businesses’ awareness of the role of the Agency for Anti-Monopoly Policy

and Support of Entrepreneurship in protecting the rights of entrepreneurs.

2. Carry out public discussions of legislative drafts related to entrepreneurial activities, prior to the

enactment of such normative acts.

3. Review the most effective means of delivery of information to small and medium businesses, including

direct mail, workshops, mass media, and associations of entrepreneurs, and ensure that such

information materials are updated and disseminated on a regular basis.

4. Encourage the involvement of non-government organizations, such as associations of entrepreneurs,

which would openly represent the interests of entrepreneurs in the policy-making process at the local

and national levels.

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C h a p t e r 2

[2003] 15B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

MAIN FACTS

This independent baseline survey of small and medium business is the first of its kind to be conducted by the

International Finance Corporation in Tajikistan. The goal of the survey is to reveal the key administrative

and regulatory barriers confronted by local entrepreneurs during the course of their regular business

activities. The survey results directly reflect the opinions of Tajikistan’s small and medium businesses on

a variety of administrative issues related to their development in 2002. Results obtained through regular

follow-on surveys will serve as effective tools for monitoring reforms undertaken by the Government of

Tajikistan.

REACH 2,000 small and medium-sized enterprises, dehkan farmers, and individual entrepreneurs

in all 3 provinces of Tajikistan, Regions under Republican Subordination, and in the city

of Dushanbe.

TIMING Field work was carried out in June 2003.

METHOD In-depth personal interviews covering 179 questions on the following topics: general

enterprise information, information technology, human resources, training, business

re gistration and launch of business activities, licensing, certification, standardization,

export-import operations, inspections, taxation, banking activities and the overall

business environment. Specific firm-level financial data was not sought.

SAMPLE8 The sample is representative of the entire small and medium business sector of Tajikistan.

To construct the sample, quotas for small and medium-sized enterprises, dehkan

farmers, and individual entrepreneurs were used. Within each of the quotas, the sample

was constructed to be proportionate to the number of active small and medium-sized

enterprises, dehkan farmers, and individual entrepreneurs, by sector of operations and by

region, based on official data from the State Statistics Committee (GOSKOMSTAT) of

the Republic of Tajikistan as of January 1, 2003.

RESULTS The results obtained in the course of the survey were weighed in accordance with the

parameters of the total target population of small and medium business in Tajikistan.

Thus, the results provided in the report are representative in terms of size, sector of

activity, and regional distribution of active small and medium businesses in Tajikistan.

Small and medium businesses have been classified according to the existing legislative base in Tajikistan and

data provided by the State Statistics Committee of the Republic of Tajikistan. Definitions of categories of

small and medium businesses are provided in Box 1.

8 More detailed information about the sample can be found in Annex D to this report.

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M a i n F a c t s

[2003] 16 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Because the legislative and regulatory base applicable to aspects of dehkan farm operations differs from legal

regulations applied to individual entrepreneurs and SMEs, the report contains relevant explanatory notes

when applicable.

Basic information on the respondents who took part in the survey is given below.

Box 1. Definitions of Categories of Small and Medium Businesses

Small and medium-sized enterprises (SMEs)

Tajik legislation does not define «small and medium-sized businesses». It does, however, define «small

entrepreneurship» as an enterprise or organization without any government ownership and with 50

or fewer employees for manufacturing and construction enterprises, and 15 or fewer employees for

enterprises in other sectors.9

For statistical reporting purposes, the State Statistics Committee of the Republic of Tajikistan uses the

following conditional definitions:

Small enterprise: a company with an average of fewer than 50 employees in the reporting period;

Medium-sized enterprise: a company with an average of 51 to 200 employees in the reporting

period.

The terms «small enterprise» and «medium-sized enterprise» are used in this report as defined by the

State Statistics Committee of the Republic of Tajikistan.

Individual entrepreneur – an individual (sole proprietor) who is involved in a business activity without

forming a legal entity, and operating on his or her own behalf and at his or her own risk.10 The business

activities of an individual entrepreneur may be carried out either independently or under the umbrella of

another individual entrepreneur.11 Current legislation does not restrict individual entrepreneurs’ ability to

contract or employ other persons.

Dehkan farm – a small scale family enterprise involved in production and sale of agricultural products

that exists without legal establishment.12 Dehkan farms are established on land parcels and on other

pro per ty belonging to the farm members.13 The number of members of a dehkan farm does not usually

exceed 15 persons.

9 Decree No. 459 of the President of the Republic of Tajikistan «On Government Support of Small Entrepreneurship in the Republic

of Tajikistan», dated April 8, 1996.10 Article 25 of the Tax Code of the Republic of Tajikistan.11 Article 24 of the Civil Code of the Republic of Tajikistan.12 Before the Law of the Republic of Tajikistan «On Dehkan Farmers», No. 48, dated May 10, 2002, was enacted, dehkan farmers had

to undergo registration procedures as per the Law of the republic of Tajikistan «On State Registration of Enterprises in the Republic

of Tajikistan», No. 498, dated December 12, 1997, whereby dehkan farmers acquired the status of legal entity.13 Article 3 of Law of the Republic of Tajikistan «On Dehkan Farmers», dated May 10, 2002, No. 48.

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C h a p t e r 2

[2003] 17B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Chart 2Chart 2Small and Medium Businesses by Category and SectorSmall and Medium Businesses by Category and Sector

% of respondents

OtherOther

General business activitiesGeneral business activities

ConstructionConstruction

AgricultureAgriculture

Trade and public cateringTrade and public catering

ManufacturingManufacturing

9%9%

40%40%

15%15%

9%9%

15%15%

11%11%

SMEsSMEs

Other (1%)Other (1%)

Basic consumer servicesBasic consumer services

Transportation and communicationsTransportation and communications

9%9%

11%11%

65%65%

9%9%

Individual entrepreneursIndividual entrepreneurs

15%15%

AgricultureAgriculture100%100%

Dehkan farmersDehkan farmers

Trade and public cateringTrade and public catering

ManufacturingManufacturing

Chart 3Chart 3Respondents by Management PositionRespondents by Management Position

% of respondents

Deputy Director (3,0%)Deputy Director (3,0%)

Executive Director (1,1%)Executive Director (1,1%)

Other (4,0%)Other (4,0%)

Director/General Director (13,8%)Director/General Director (13,8%)

Chief Accountant (2,2%)Chief Accountant (2,2%)

Proprietor (owner) (75,9%)Proprietor (owner) (75,9%)

4,0%4,0% 1,1%1,1%3,0%3,0%

13,8%13,8%

2,2%2,2%

75,9%75,9%

Table 1Table 1Respondents by RegionRespondents by Region

RegionRegion

Sughd ProvinceSughd Province 28.2%28.2%

Regions under Republican SubordinationRegions under Republican Subordination 25.5%25.5%

Dushanbe CityDushanbe City 23.7%23.7%

Kurgan-Tube District of Khatlon ProvinceKurgan-Tube District of Khatlon Province 13.8%13.8%

Kulyab District of Khatlon ProvinceKulyab District of Khatlon Province 7.4%7.4%

Gorno-Badakhsh Autonomous Province (GBAO)Gorno-Badakhsh Autonomous Province (GBAO) 1.6%1.6%

Table 2Table 2Respondents by Category of Small and Medium BusinessRespondents by Category of Small and Medium Business

Small and medium business categorySmall and medium business category

SMEsSMEs 35 %35 %

Individual entrepreneursIndividual entrepreneurs 35 %35 %

Dehkan farmersDehkan farmers 30 %30 %

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M a i n F a c t s

[2003] 18 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Note:

The basic premise of the survey is that it polls existing enterprises and entrepreneurs. Enterprises and

entrepreneurs who did not make it through registration or licensing procedures, for example, or those who

had to close their operations, could not express their views on the business environment.

Chart 4Chart 4Respondents by GenderRespondents by Gender

% of respondents

FemaleFemale

MaleMale

24,4%

75,6%

% of respondents

Table 3Table 3Respondents by Number of EmployeesRespondents by Number of Employees

Full-time employeesFull-time employees Part-time employees and contractors

Part-time employees and contractors

1 employee1 employee

From 2 to 10 employeesFrom 2 to 10 employees

From 11 to 20 employeesFrom 11 to 20 employees

From 21 to 30 employeesFrom 21 to 30 employees

From 31 to 40 employeesFrom 31 to 40 employees

From 41 to 50 employeesFrom 41 to 50 employees

From 51 to 200 employeesFrom 51 to 200 employees

Over 200 employeesOver 200 employees

No seasonal workersNo seasonal workers

41.9%41.9%

47.7%47.7%

6.0%6.0%

1.5%1.5%

0.6%0.6%

0.8%0.8%

1.3%1.3%

0.2%0.2%

--

6.2%6.2%

17.0%17.0%

3.6%3.6%

1.3%1.3%

0.3%0.3%

0.5%0.5%

0.9%0.9%

0.4%0.4%

69.9%69.9%

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C h a p t e r 3

[2003] 19B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

TAJIKISTAN’S SMALL AND MEDIUM BUSINESS SECTOR AT A GLANCE

Official Statistics of the Tajikistan Small and Medium Business Sector

According to the State Statistics Committee (Goskomstat) of the Republic of Tajikistan, there were 6,050

small enterprises, 142 medium-sized enterprises, 15,463 dehkan farmers and 71,309 individual entrepreneurs

in Tajikistan as of January 1, 2003.14

Thus, there were 14.3 small and medium businesses per 1,000 residents in Tajikistan.

The number of small and medium businesses is increasing, as is their share in GDP. According to the State Statistics Committee of the Republic of Tajikistan, small and medium businesses accounted for 35.3% of GDP and 25% of overall employment in 2002.

Average growth rate in turnover in 2002 was 10.1% for SMEs, 9.8% for dehkan farmers, and 5.3% for individual entrepreneurs.

Only 22% of small and medium businesses grew faster than inflation in 2002.

The average profitability rate was 9.7% for SMEs, 9.8% for dehkan farmers and 7.6% for individual entrepreneurs.

Growth rates and profitability of small and medium businesses vary significantly from one region to another.

Most survey respondents expect an increase in sales and profitability in 2003.

14 Legislation of the Republic of Tajikistan does not define medium-sized enterprises. For the purposes of this survey, a company with

an average of 51 to 200 employees is regarded as a medium-sized enterprise.

Chart 5Chart 5Structure of Tajikistan’s Small and Medium Business Sector, 2002Structure of Tajikistan’s Small and Medium Business Sector, 2002

40%40%

80%80%

0%0%

20%20%

Individual entrepreneursIndividual entrepreneurs Small enterprisesSmall enterprises

76,6%76,6%

16,6%16,6%

6,5%6,5%

Medium-sized enterprisesMedium-sized enterprises

0,2%0,2%

Dehkan farmersDehkan farmers

60%60%

Source: State Statistics Committee of the Republic of Tajikistan

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T a j i k i s t a n ’ s S m a l l a n d M e d i u m B u s i n e s s S e c t o r a t a G l a n c e

[2003] 20 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

The number of individuals employed in the small and medium business sector was 456,900 or 25% of the

total employment in Tajikistan. The chart below indicates that the number of employees in the small and

medium business sector increased by about 23% from 2001 to 2002.

While the number of small and medium businesses has steadily increased over the past four years, the

structure of the sector has largely remained unchanged.

Growth rates of small and medium businesses in Tajikistan have decreased over the last two years.

Chart 6Chart 6Number of Employees in Tajikistan’s Small and Medium Business SectorNumber of Employees in Tajikistan’s Small and Medium Business Sector

Number of persons

19991999 20012001 20022002

342,5342,5

20002000

416,5416,5

372,5372,5

457457

Source: State Statistics Committee of the Republic of Tajikistan

Chart 7Chart 7Number of Active Small and Medium Businesses, by YearNumber of Active Small and Medium Businesses, by Year

Source: State Statistics Committee of the Republic of Tajikistan

19991999 20012001 20022002

5074350743

20002000

6024060240

7025470254 7130971309

Individual entrepreneursIndividual entrepreneurs

19991999 20012001 20022002

1153611536

20002000

1442814428

1167611676

1546315463

Dehkan farmersDehkan farmers

19991999 20012001 20022002

44454445

20002000

4834483453685368

60506050

Small enterprises Small enterprises

19991999 20012001 20022002

105105

20002000

122122129129

142142

Medium-sized enterprisesMedium-sized enterprises

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C h a p t e r 3

[2003] 21B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

The contribution of small and medium businesses to the GDP of Tajikistan continues to increase each year.

In 2002, for instance, the small and medium business share of GDP grew by 3.6% from the previous year.15

Selected SME Development Indicators in 2002

Most respondents reported an increase in nominal cash sales between 2001 and 2002. If the 10.2%16 inflation

rate is taken into account, however, it appears that only 22% of small and medium businesses grew faster

than inflation.

15 Official data of the State Statistics Committee of the Republic of Tajikistan. 16 Official data of the State Statistics Committee of the Republic of Tajikistan.

Chart 8Chart 8Growth Rate of Number of Small and Medium BusinessesGrowth Rate of Number of Small and Medium Businesses

Growth rate, %, compared against the previous year

2001200120002000

19%19%

20022002

10%10%

6%6%

Source: State Statistics Committee of the Republic of Tajikistan

Chart 9Chart 9Small and Medium Business Share of Nominal GDPSmall and Medium Business Share of Nominal GDP

19991999 20012001 20022002

29,3%29,3%

20002000

29,7%29,7%31,7%31,7%

35,3%35,3%36%36%

24%24%

12%12%

0%0%

Source: State Statistics Committee of the Republic of Tajikistan

% of GDP

Chart 10Chart 10Reported Sales Growth Rate in Nominal and Real Terms, 2001-2002Reported Sales Growth Rate in Nominal and Real Terms, 2001-2002

% of respondents reporting growth

Negative or zero growthNegative or zero growth

30% +30% +

10 to 30%10 to 30%

0%0%

1 to 10%1 to 10%

30%30%

4%4%

32%32%

60%60%

18%18%

45%45%

Inflation level (10,2%)Inflation level (10,2%)

Percent of small and medium businesses growing positively in real terms (after adjusting for inflation)

Percent of small and medium businesses growing positively in real terms (after adjusting for inflation)

Rep

ort

ed

no

min

al

gro

wth

rate

sR

ep

ort

ed

no

min

al

gro

wth

rate

s

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T a j i k i s t a n ’ s S m a l l a n d M e d i u m B u s i n e s s S e c t o r a t a G l a n c e

[2003] 22 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Among all categories of small and medium businesses, SMEs and dehkan farmers performed the best in

2002, with about 29% of respondents in each category showing real sales growth compared to 2001. Only

21% of individual entrepreneurs experienced positive sales growth in 2002.

Reported rates of sales growth vary across the country’s regions. As seen in chart 11, respondents in the

Kulyab district of Khatlon province reported sales growth rates of 11% on average, while respondents in the

city of Dushanbe reported a growth of 2%.

Survey results revealed significant differences in small and medium business development across the various

sectors of the Tajik economy. The construction sector appears to be the most dynamic, with a reported

average sales growth rate of 12%. Transportation and communications is the sector with the lowest reported

average growth rate throughout the country – 4%.

Small and medium enterprises were most profitable in the Gorno-Badakhshan Autonomous Province

(GBAO), with a 10.8% average net profit margin. Profit margins in the Kurgan-Tube district of Khatlon

province were 2.5 times lower.

Chart 11Chart 11Average Nominal Sales Growth Rate, by Region in 2002Average Nominal Sales Growth Rate, by Region in 2002

Growth rate, %

0%0% 6%6% 12%12%

11%11%

10%10%

10%10%

7%7%

4%4%

2%2%Dushanbe CityDushanbe City

Gorno-Badakhshan Autonomous Province

Gorno-Badakhshan Autonomous Province

Kulyab District (Khatlon Province)

Kulyab District (Khatlon Province)

Sughd ProvinceSughd Province

Kurgan-Tube District (Khatlon Province)

Kurgan-Tube District (Khatlon Province)

Regions under Republican Subordination

Regions under Republican Subordination

Chart 12Chart 12Average Nominal Sales Growth Rate, by Sector in 2002Average Nominal Sales Growth Rate, by Sector in 2002

Growth rate, %

ConstructionConstruction

AgricultureAgriculture

ManufacturingManufacturing

Trade and Public CateringTrade and Public Catering

0%0% 5%5% 10%10% 15%15%

Transportation and Communications

Transportation and Communications

12%12%

10% 10%

8% 8%

5% 5%

4% 4%

Chart 13Chart 13Average Reported Net Profit Margin, by Region in 2002Average Reported Net Profit Margin, by Region in 2002

Profitability rate, %

0%0% 6%6%

10,8%10,8%

9,4%9,4%

8,6%8,6%

8,6%8,6%

7,3%7,3%

3,9%3,9%

12%12%

Dushanbe CityDushanbe City

Gorno-Badakhshan Autonomous Province

Gorno-Badakhshan Autonomous Province

Kulyab District (Khatlon Province)

Kulyab District (Khatlon Province)

Sughd ProvinceSughd Province

Regions under Republican Subordination

Regions under Republican Subordination

Kurgan-Tube District (Khatlon Province)

Kurgan-Tube District (Khatlon Province)

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C h a p t e r 3

[2003] 23B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

There are substantial variations in profit margins across economic sectors. Profitability rates were highest in

the construction sector and lowest in the transportation and communications sector.

Of all categories of small and medium businesses, individual entrepreneurs displayed the poorest showings

across indicators in 2002.

Chart 16 considers average sales growth in combination with average profitability rates for each region of

Tajikistan.

On the whole, entrepreneurs were optimistic about the future; 71% of respondents anticipated an increase in

cash sales during 2003. At the same time, individual entrepreneurs were the most pessimistic: 33% of them

anticipated either negative or zero sales growth in 2003.

Chart 14Chart 14Average Reported Net Profit Margin, by Sector in 2002Average Reported Net Profit Margin, by Sector in 2002

Profitability rate, %

0%0% 12%12%

10,0%10,0%

8,3%8,3%

7,3%7,3%

7,1%7,1%

6%6%

11,1%11,1%ConstructionConstruction

AgricultureAgriculture

ManufacturingManufacturing

Trade and Public CateringTrade and Public Catering

Transportation and CommunicationsTransportation and Communications

Chart 15 Chart 15 Average Sales Growth Rates and Profit Margins, by Small and Medium Business in 2002Average Sales Growth Rates and Profit Margins, by Small and Medium Business in 2002

SMEsSMEs Individual entrepreneurs

Individual entrepreneurs

10,1%10,1%

Dehkan farmersDehkan farmers

9,8%9,8%

5,3%5,3%

Sales growth ratesSales growth rates

0%0%

6%6%

12%12%

9,7%9,7% 9,8%9,8%

7,6%7,6%

Profit MarginsProfit Margins

0%0%

6%6%

12%12%

SMEsSMEs Dehkan farmersDehkan farmers Individual entrepreneurs

Individual entrepreneurs

Chart 16Chart 16

12%12%

Rep

ort

ed

Pro

fita

bil

ity

Rat

e in

20

02

Rep

ort

ed P

rofi

tab

ilit

y R

ate

in 2

00

2

8%8%

4%4%

0%0%

Reported Sales Growth Rate in 2002Reported Sales Growth Rate in 2002

0%0% 5%5% 10%10%

Dushanbe CityDushanbe City

Gorno-Badakhshan Autonomous ProvinceGorno-Badakhshan Autonomous Province

Kulyab District (Khatlon Province)Kulyab District (Khatlon Province)

Sughd ProvinceSughd Province

Regions under Republican SubordinationRegions under Republican Subordination

Kurgan-Tube District (Khatlon Province)Kurgan-Tube District (Khatlon Province)

Comparison of Sales Growth and Profitability Rates, by Region in 2002Comparison of Sales Growth and Profitability Rates, by Region in 2002

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T a j i k i s t a n ’ s S m a l l a n d M e d i u m B u s i n e s s S e c t o r a t a G l a n c e

[2003] 24 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

According to the results of the survey, small and medium businesses’ profit margins have grown very slowly

over the past few years. As can be seen from Chart 18, in 2003 Tajikistan’s entrepreneurs expect an increase

in after-tax profits.

The following sections of this report will consider a number of aspects of entrepreneurship in Tajikistan.

These are factors which are likely to have affected the development of small and medium businesses, and

reflected on the sales growth and profit margin of all Tajik entrepreneurs.

Chart 18Chart 18Actual After-Tax Profitability Rates in 2001 and 2002, and Forecast for 2003Actual After-Tax Profitability Rates in 2001 and 2002, and Forecast for 2003

Profitability rate, %

2002200220012001

6%6%

2003 (forecast)2003 (forecast)0%0%

6%6%

12%12%

8%8%

10%10%

Chart 17Chart 17

0%0% 40%40%24%24%

Will increaseWill increase

> 15%> 15%

by 5-10%by 5-10%

<=0<=0

8%8% 16%16% 32%32%

SMESME

0%0% 40%40%24%24%

> 15%> 15%

by 5-10%by 5-10%

<=0<=0

8%8% 16%16% 32%32%

Individual entrepreneursIndividual entrepreneurs

0%0% 45%45%27%27%

> 15%> 15%

by 5-10%by 5-10%

<=0<=0

9%9% 18%18% 36%36%

Dehkan farmersDehkan farmers

% of respondents

Will increaseWill increase Will increaseWill increase

Forecasted Sales Growth Rates for 2003Forecasted Sales Growth Rates for 2003

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SMEs AND FINANCIAL INSTITUTIONS

Overview of the Tajikistan Banking System

There are two fundamental legislative acts regulating the banking system of the Republic of Tajikistan: the

Law «On the National Bank of Tajikistan», No. 383, dated December 14, 1996, and the Law «On Banks and

Banking Activities», No. 648, dated May 23, 1998. The National Bank of Tajikistan, based on its legislative

responsibilities, grants licenses to commercial banks and other non-banking financial institutions. It also

supervises their operations and regulates their activities.

Tajikistan has a two-tiered banking system. In terms of numbers of banks, there is the National Bank of

Tajikistan, 13 commercial banks, one branch of a foreign bank, and four non-banking financial institutions.17

By type of ownership, the banks operating in Tajikistan can be divided into the following categories:

1 government-owned bank; 10 incorporated commercial banks; and 2 joint-ventures. Altogether, there

are 118 branches of registered banks in Tajikistan. Among the republic’s largest banks are incorporated

commercial banks such as AgroInvestBank, OrienBank, TajikSodirotBank, and the state-owned savings

bank AmonatBank.

Non-banking financial institutions are licensed to carry out operations as authorized by banking legislation.

These institutions must lend exclusively in Tajik currency.

As per the Law of the Republic of Tajikistan «On Banks and Banking Activities», No. 648, dated May 23,

1998, commercial banks are entitled to provide up to 24 types of services in Tajikistan. In practice, however,

82% of respondents indicated that they did not use bank accounts in their business transactions.

Entrepreneurs have limited access to external financing: 40% of respondents said they were in need of external financing in 2002, yet only 3.3% of them were able to obtain bank loans.

Nearly 25% of entrepreneurs who received bank loans were required to make informal payments to bank officials that were, on average, 12% of the loan size.

Several alternative financial institutions complement the existing banking system. Sectoral associations provided credit to 5% of those in need of external financing and 13% received financing from non-government organizations.

In 2002, every second respondent made investments into fixed assets.

17 As of July 1, 2003, according to the National Bank of the Republic of Tajikistan.

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[2003] 26 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

bank activities do not cover all the services in which the banks are entitled to engage, with foreign exchange

and lending operations being the primary services.

According to official data,18 the total amount of loans and credits issued in 2002 reached 119.4 million

somoni (or US $39.82 million), which is 1.3 times more than in 2001. The share of short-term loans and

credits rose 2.5% during 2002 and constituted 96% of all loans and credits issued.

While lending to entrepreneurs as a percentage of total bank lending rose in 2001, this indicator dropped by

3% in 2002. In 2002, lending to government-owned enterprises doubled.

Account Transactions

Approximately 18% of entrepreneurs use bank accounts in their business transactions. Nevertheless, this

indicator varies substantially by the type of business entity: 82.4% of small and medium-sized enterprises,

6.2% of individual entrepreneurs, and 47.3% of dehkan farmers have bank accounts.

Current legislation permits small and medium businesses to open several accounts with one or more bank.19

Most entrepreneurs surveyed had one bank account. 69% of the respondents who did not have bank

accounts said they did not need one, 9% said they did not see the practical benefits of opening an account,

and 6% cited bank bureaucracy as the reason for not having a bank account.

When asked about the complexity of using bank accounts, respondents who hold them mentioned regulatory

restrictions on cash withdrawals (14%) and bank bureaucracy (13%) as two of the most pressing problems.

18 Data provided by the State Statistics Committee of the Republic of Tajikistan.19 Article 35 of the Law of the Republic of Tajikistan «On Banks and Banking Activities».

Chart 19Chart 19Bank Lending in 1999–2002, by Type of BorrowerBank Lending in 1999–2002, by Type of Borrower

75%75%

50%50%

100%100%

0%0%20012001

25%25%

2000200019991999

25%25%

35%35%

24%24%

7%7%

9%9%

57% 57%

9%9%

14%14%

11%11%

8%8%

52% 52% 49% 49%

7%7%

16%16%

11%11%

14%14%

11%11%

6%6%

20%20%

14%14%

20022002

Private commercial companiesPrivate commercial companies

Agricultural enterprisesAgricultural enterprises

Government-owned enterprisesGovernment-owned enterprises

IndividualsIndividuals

OtherOther

Chart 20Chart 20Reasons for Not Opening Bank AccountsReasons for Not Opening Bank Accounts

% of respondents without a bank account

No practical benefitsNo practical benefits

Length of currency conversion Length of currency conversion

Bank bureaucracy Bank bureaucracy

Difficulty withdrawing cashDifficulty withdrawing cash

No needNo need

0%0% 70%70%

High commission feesHigh commission fees

35%35%

69%69%

9%9%

6%6%

6%6%

4%4%

1%1%

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[2003] 27B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Another obstacle in bank account transactions cited was the occasional shortage of cash at the banks (8%).

Interestingly, 36% of respondents noted that they did not experience any difficulties conducting account

transactions.

Some banks require clients to submit «cash plans» (i.e. cash flow statements outlining forecasted deposits and

withdrawals) under authority granted by Instruction No. 6 of the State Bank of USSR «On Organization of

Work on Currency Circulation by Institutions of the State Bank of the USSR», dated December 3, 1986.

Banks use the cash plans to prepare their own quarterly cash flow projections with a detailed breakdown

of all possible payables and receivables, which they then submit to the National Bank. This information

informs monetary policy decision-making at the National Bank.

The policy behind such constraints lies in the Government’s intent to curb inflation by withdrawing cash

from circulation. Now that regulations limiting cash withdrawals for business entities have been removed,

the cash plan not only poses undue administrative burdens on entrepreneurs, but also enables bank officers

to abuse their positions of authority, resulting in an adverse impact on the activities of small and medium

businesses.

According to the survey results, more than half of respondents (51%) holding bank accounts reported that

their banks required the «cash plan». This percentage varies substantially, however, by type of small and

medium business. For example, SMEs had to submit «cash plans» most often (61.5%), whereas dehkan

farmers were half as likely to be required to do so (31.8%). The rationale for this variance is that farmers use

bank accounts for their transactions to a very limited extent.

Small and medium businesses are subject to other administrative burdens. For example, banks conduct

«cash flow discipline» to which 47.4% of respondents were subject. Banks also require 42% of respondents to

submit statistical data on their business activities.

«For me, it’s easier, faster, and more reliable to deal in cash – there is not as much red tape as when you operate a bank account…,»

- Focus Group participant

According to current legislation, banks may not divulge information on clients’ accounts.

Chart 21Chart 21Complexity of Using Bank Accounts Complexity of Using Bank Accounts

% of account holders indicating this issue

Difficulties with cash withdrawal from local currency account

Difficulties with cash withdrawal from local currency account

0%0% 15%15%5%5% 10%10%

Bank bureaucracy Bank bureaucracy

Periodic shortage of cash at the bankPeriodic shortage of cash at the bank

Duration of account transactionsDuration of account transactions

High commission fees High commission fees

Numerous bank requirements on account transactions

Numerous bank requirements on account transactions

Difficulty withdrawing cash from hard currency accountDifficulty withdrawing cash from hard currency account

Lengthy duration of converting national currency into foreign currency

Lengthy duration of converting national currency into foreign currency

Control over salary fundControl over salary fund

14%14%

13%13%

8%8%

7%7%

7%7%

6%6%

4%4%

4%4%

1%1%

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Box 2. Information Constituting a Commercial Secret under the Bank Secrecy Clause:20

The following information constitutes a commercial secret under the Bank Secrecy Clause:

account balances and account holders;

account numbers of depositors, clients, and correspondents of the bank;

account transactions and balances;

services provided at the instruction of the client or in favor of the client;

other information that the client requests be held confidential, and

value of cash or other items stored in safety deposit boxes, vaults, or elsewhere on bank premises.

The information listed above must be available to clients, and may be disclosed to the following:

1) Prosecutorial authorities – for investigations and legal proceedings

2) Judicial authorities – for civil and administrative lawsuits

3) Tax authorities – for investigation of tax obligations. For tax authorities to obtain this information,

a formal letter of inquiry and an executive order must be signed by the head of the relevant tax agency

authorizing the investigation.

Most of the entrepreneurs surveyed that have bank accounts said they trusted their banks. Only 16% of such

respondents indicated that their banks had released information about their accounts to third parties.

SME Financing

The dynamics of business development and the growth of entrepreneurial activities largely depend upon

periodic renewal of fixed assets, which is done through investment into new equipment or means of

transportation, reconstruction or renovation of industrial facilities, or repairs of existing equipment.

According to the results of the survey, small and medium businesses do invest actively in fixed assets: 51% of

entrepreneurs said they made various investments during the year 2002. Of all small and medium businesses,

SMEs accounted for the largest percentage of investments (62%), whereas the share of the farmers was the

lowest – about 27%. These differences can be explained by the peculiarities of SMEs’ business activities and

their proximity to sources of financing. Most of the entrepreneurs surveyed invested money in reconstruction

of buildings and acquisition of new equipment.

20 Article 32 of the Law of the Republic of Tajikistan «On Banks and Banking Activities».

Chart 22Chart 22Investments in Fixed Assets by Small and Medium Businesses in 2002Investments in Fixed Assets by Small and Medium Businesses in 2002

% of respondents

Repairs of premissesRepairs of premisses

0%0% 25%25%5%5%

New equipment New equipment

Repairs of equipment Repairs of equipment

TransportationTransportation

New constructionNew construction

10%10% 15%15% 20%20%

SMEsSMEs

IndividualentrepreneursIndividualentrepreneurs

Dehkan farmersDehkan farmers

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Personal savings and internal funds accounted for most investments – each of these sources was cited by 44%

of respondents. Only 1% of respondents mentioned using bank loans for investment purposes.

Financing of Small and Medium Businesses by Banks

Forty percent of respondents were in need of external financing in 2002. Yet only 11% of those surveyed

actually applied for bank credits. Of those that applied for bank loans, only 31% actually received a loan. A

majority of entrepreneurs planned to use external financing to either acquire fixed assets or cover working

capital needs.

In most cases, entrepreneurs applied for short-terms loans (60%) with maturities of up to one year. Twenty-

eight percent of respondents sought medium-term loans with maturities of up to three years, and 12% of

respondents applied for long-term loans with maturities exceeding 3 years.

The key disincentives to applying for bank loans were high interest rates, collateral requirements, and bank

bureaucracy.

«Considering the existing interest rates on bank loans, we would be better off if we obtain interest-based loans from friends or acquaintances…»,

«Short-term loans are not of much benefit to entrepreneurs, especially to those engaged in agriculture because of the slow turnover of capital. Even if they switch from crop production to cattle raising, they will have to sell their businesses prematurely to repay the loan on time…»

- Focus Group participants

Chart 23Chart 23Sources of InvestmentSources of Investment

% of respondents

Internal SourcesInternal Sources

Non-bank credits directly provided by international organizations or funds

Non-bank credits directly provided by international organizations or funds

Non-bank credits from friends, relatives, acquaintances

Non-bank credits from friends, relatives, acquaintances

Local investorsLocal investors

Personal savingsPersonal savings

0%0%

Bank loansBank loans

25%25%

44%44%

44%44%

6%6%

2%2%

1%1%

1%1%

50%50%

Chart 24Chart 24External Financing of Small and Medium Businesses in 2002 External Financing of Small and Medium Businesses in 2002

% of respondents

NoNo

YesYes

60%60%

40%40%

86%86%

89%89%

11%11%

Were you in need of external financing in 2002?

Were you in need of external financing in 2002?

Did you apply for a loan in 2002?

Did you apply for a loan in 2002?

Did you receive the loan?

Did you receive the loan?

31%31%

69%69%

YesYes

NoNo

NoNo

YesYes

25%25%

50%50%

75%75%

100%100%

0%0%

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S M E s a n d F i n a n c i a l I n s t i t u t i o n s

[2003] 30 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

According to the survey, the average interest rate on bank loans issued in somoni in 2002 was 29% per

annum. Given the inflation rate of 10.2% during 2002, the average real rate of interest was 18.8% per annum.

The relatively high share of entrepreneurs receiving bank loans at interest rates between 24 – 27% and 34

– 36% per annum reflects the size and maturity of the loans issued. More specifically, the 39% of respondents

obtaining loans at interest rates ranging from 24 % to 27% secured small short-term loans, whereas the 27%

of entrepreneurs receiving loans at interest rates between 34% and 36% per annum borrowed larger amounts

with longer maturities.

Collateral requirements ensure fulfillment of borrowers’ obligations under the loan agreement. Eighty-eight

percent of SMEs, 71% of individual entrepreneurs, and 62% of dehkan farmers had to provide collateral as

part of their loan applications. The value the collateral reached up to 200% of the loan principal.

As mentioned previously, the applications of only 31% of respondents applying for loans were approved

during 2002.The majority of approved loans were short-term in maturity (up to one year).

Chart 25Chart 25Reasons Small and Medium Businesses Did Not Apply for Bank LoansReasons Small and Medium Businesses Did Not Apply for Bank Loans

% of respondents who did not apply for bank loans

Collateral requirementsCollateral requirements

Lengthy notarization procedures for collateral registration

Lengthy notarization procedures for collateral registration

Bank bureaucracy Bank bureaucracy

Lack of long-term loansLack of long-term loans

High interest ratesHigh interest rates

0%0% 30%30%

Uncertainty about ability to repay the loan in the currency in which it was issued

Uncertainty about ability to repay the loan in the currency in which it was issued

10%10% 20%20%

Limitations on cash withdrawals Limitations on cash withdrawals

28%28%

22%22%

14%14%

11%11%

9%9%

6%6%

3%3%

Chart 26Chart 26Actual Interest Rates on Bank Loans Issued in National Currency to Small and Medium BusinessesActual Interest Rates on Bank Loans Issued in National Currency to Small and Medium Businesses

% respondents receiving loans in national currency

20%20%

40%40%

0%0%

10%10% 9%9%

30%30%

Under 24%Under 24% 24-27%24-27% 28-30%28-30% 31-33%31-33% 34-36%34-36% 37-39%37-39%

39%39%

7%7%

16%16%

27%27%

2%2%

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About 25% of the entrepreneurs who received bank loans indicated that informal payments to bank officials

were necessary. These unofficial payments averaged 12% of the size of the loan.

«I think it is the shortage of lending capital that has led to bank bureaucracy, informal payments, etc...»

- Focus Group participant

The main reasons for denial of loan applications were: insufficient collateral, unwillingness to make

unofficial payments, and poor business plans.

«Many farmers cannot obtain loans because of the high collateral requirements. Farmers simply have nothing to put up except their houses and machinery. However, banks do not accept machinery and equipment as collateral, and the price of a farmhouse is not high…»

«The law says that farmers are eligible for preferential loans, but in practice no such loans exist…»

- Focus Group participants

Chart 27Chart 27Maturity of Loans Issued to Small and Medium Businesses Maturity of Loans Issued to Small and Medium Businesses

% respondents receiving loans

30%30%

60%60%

0%0%

15%15%

55%55%

45%45%

Up to 1 year Up to 1 year From 1 to 3 years From 1 to 3 years From 3 to 5 yearsFrom 3 to 5 years From 5 to 7 years From 5 to 7 years Over 7 years Over 7 years

14%14%

11%11% 10%10% 10%10%

Chart 28Chart 28Unofficial Payments Made During the Loan Application ProcessUnofficial Payments Made During the Loan Application Process

% respondents receiving loans

NoNo

YesYes

Did you make unofficial payments in the process of obtaining of loan?Did you make unofficial payments in the process of obtaining of loan?

What was the amount of the unofficial payment made as a percentage of the amount

of the loan for which you applied?

What was the amount of the unofficial payment made as a percentage of the amount

of the loan for which you applied?

over 21% over 21%

88%88%

75%75%

25%25%

86%86%

77%77%

3%3%

19%19% from 6 to 10%from 6 to 10%

from 11 to 15%from 11 to 15%

under 5%under 5%

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[2003] 32 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

About 12% of respondents who had obtained bank loans mentioned difficulties in repaying the loan in timely

fashion. The entrepreneurs cited the following as reasons for late payments: changed market environment,

partners’ inability to fulfill their obligations, and difficulty converting somoni into hard currency.

Microfinance

Microfinance is another source of financing for entrepreneurs. Microfinance, largely seen as a poverty

alleviation instrument, encourages entrepreneurs with insufficient business experience or working capital

to apply for financial services. Microfinance services provided by several international organizations (e.g.

Aga Khan Foundation, the Agency for Cooperation and Technical Assistance (ACTED) and CARE

International), have supported the launch of many small and medium businesses over the past 5 years. Some

associations and non-government organizations also provide assistance to nascent businesses.

Chart 29Chart 29Reasons for Denial of Loan Applications Reasons for Denial of Loan Applications

% of respondents denied loans

Insufficient collateralInsufficient collateral

60%60%20%20% 40%40%0%0%

Unwillingness to make unofficial paymentsUnwillingness to make unofficial payments

Lack of initial project capitalLack of initial project capital

Project considered unprofitable Project considered unprofitable

Not a priority for bankNot a priority for bank

Poor sales planPoor sales plan

Applicant’s refusal to accept the loanApplicant’s refusal to accept the loan

Low quality of business planLow quality of business plan

52%52%

13%13%

8%8%

7%7%

2%2%

2%2%

1%1%

1%1%

Chart 30Chart 30Reasons for Untimely Repayment of LoansReasons for Untimely Repayment of Loans

% of respondents who did not repay loans on time

Partners’ inability to fulfill their obligationsPartners’ inability to fulfill their obligations

Other Other

Difficulty converting national currency into hard currency

Difficulty converting national currency into hard currency

Government regulation of the sector (e.g. limitations, licences)

Government regulation of the sector (e.g. limitations, licences)

Changed market situation (e.g. price or competition)Changed market situation (e.g. price or competition)

0%0%

Changes in taxation or customs regulationsChanges in taxation or customs regulations

10%10%

17%17%

17%17%

17%17%

16%16%

14%14%

19%19%

20%20%

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[2003] 33B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

According to survey results, interest rates on microfinance loans issued in foreign currency averaged 15%

per annum; those issued in somoni averaged 25% per annum. The results also indicate that the probability of

obtaining a loan from a microfinance institution is higher than receiving one from a bank.

Notably, collateral was not required for 63% of entrepreneurs who received microfinance loans. By contrast,

collateral for bank loans was required in all but 29% of cases.

The results of the survey show that such factors as interest rates, collateral requirements, and the probability

of obtaining loans make microfinance institutions more attractive to entrepreneurs than regular banking

institutions. Nevethertheless, microfinance is not a sustainable alternative to bank financing due to small

loan sizes, institutional dependency on donor support, limited availability of lending capital, and short loan

maturities.

Chart 31Chart 31Microfinance Lending to Small and Medium BusinessesMicrofinance Lending to Small and Medium Businesses

% of respondents

NoNo

YesYes

80%80%

20%20%

82%82%

18%18% YesYes

NoNo

56%56%

44%44% NoNo

YesYes

Have you ever tried to obtain funds from

this source?

Have you ever tried to obtain funds from

this source?

Have you received funds from this

source?

Have you received funds from this

source?

NoNo

YesYes

59%59%

41%41%

80%80%

20%20% YesYes

NoNo

62%62%

38%38% NoNo

YesYes

Are you aware of the existence of NGOs as a source of microfinance?

Are you aware of the existence of NGOs as a source of microfinance?

Have you ever tried to obtain funds from

this source?

Have you ever tried to obtain funds from

this source?

Have you received funds from this

source?

Have you received funds from this

source?

Are you aware of the existence of sectoral

associations as a source of microfinance?

Are you aware of the existence of sectoral

associations as a source of microfinance?

Chart 32Chart 32Share of Small and Medium Businesses Receiving Loans, by Type of Lending InstitutionShare of Small and Medium Businesses Receiving Loans, by Type of Lending Institution

% of respondents who received loans66%66%

0%0%

22%22%

44%44%

Sectoral associationsSectoral associationsBanksBanks

88%88% 86%86%

31%31%

NGOsNGOs

56%56%62%62%

Chart 33Chart 33Collateral as a Percentage of Loan PrincipalCollateral as a Percentage of Loan Principal

% of respondents who received loans

20%20%

60%60%

0%0%

29%29%

40%40%

No collateral required

No collateral required

Up to 100%Up to 100% 151-200%151-200% 201-250%201-250% 251-300%251-300% Over 301%Over 301%

63%63%

101-150%101-150%

10%10%

19%19%

10%10%

15%15%12%12%

25%25%

2%2%

11%11%

2%2%

MicroloanMicroloan

Bank loanBank loan

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[2003] 34 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Planned Investments

About 32% of the entrepreneurs interviewed stated that they planned to purchase machinery and equipment

in the next 2 or 3 years, with most expecting to buy equipment for trade as well as computers/office

equipment, trucks, etc.

Eighty percent of entrepreneurs intended to spend up to US $10,000 to purchase machinery and equipment,

11% expected to spend from US $10,000 to US $20,000 and 9% planned to spend more than US $20,000.

Most entrepreneurs planned to use their own sources of capital or obtain loans to purchase the equipment.

Leasing

As shown in the chart above, 7% of entrepreneurs planned to acquire new machinery and equipment through

leasing. One reason this source of financing is not in demand is that entrepreneurs lack information about

this financial instrument: only 15% of respondents are aware of leasing as a source of financing. This may be

due to the fact that the Law «On Leasing» (No. 9) was only recently adopted, on April 22, 2003. Through

the Central Asia Leasing Development Project, the IFC is disseminating information about leasing.

Chart 34Chart 34Planned Purchase of Machinery and EquipmentPlanned Purchase of Machinery and Equipment

% of respondents planning to purchase machinery and equipment in the next 2 to 3 years

Equipment for tradeEquipment for trade

0%0% 16%16%4%4% 12%12%

Computers and other office equipmentComputers and other office equipment

TrucksTrucks

Manufacturing machinery and equipment, except food processing

Manufacturing machinery and equipment, except food processing

Passenger vehicles Passenger vehicles

Food processing equipment Food processing equipment

Agricultural machinery and equipment (except for food processing)

Agricultural machinery and equipment (except for food processing)

Construction machinery and equipmentConstruction machinery and equipment

Printing equipmentPrinting equipment

16%16%

13%13%

11%11%

11%11%

10%10%

9%9%

3%3%

3%3%

Medical equipment Medical equipment

8%8%

16%16%

2%2%

Chart 35Chart 35Sources of Financing for the Planned Acquisition of Machinery and Equipment Sources of Financing for the Planned Acquisition of Machinery and Equipment

% of respondents planning to purchase machinery and equipment

Internal sourcesInternal sources

LoansLoans

LeasingLeasing

OtherOther

0%0% 20%20% 40%40% 60%60%

56%56%

33%33%

7%7%

4%4%

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[2003] 35B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Box 3. Leasing

In accordance with the Law «On Leasing», leasing in Tajikistan does not pertain to a specific type of

licensed activity; therefore, leasing operations are carried out by specialized leasing companies as well

as commercial banks.

By signing a lease agreement, any legal entity or individual is entitled to acquire property using one’s

own funds. A lessor can lease property to a lessee in exchange for temporary use or ownership of certain

funds within a determined period of time and under the terms and conditions stipulated in the lease

agreement. The terms may allow the lessee to acquire ownership rights of the property leased.21

Out of those respondents that were aware of leasing, only 3% (or 22 entrepreneurs) utilized leasing as an

alternative mechanism for fixed asset financing in 2002.

Those entrepreneurs who did not utilize leasing (97%) cited a shortage of lessors in Tajikistan and an absence

of need for leasing as key factors in their decision.

Preferential Financing

Methods for the government to stimulate business activities include subsidies, budget loans or bank loans,

specifically targeted to support the business activities of selected industries, companies, and individuals.

Current preferential financing of small and medium businesses from the state budget may serve as an

example of such support.22 The IFC will assess the impact of preferential financing on the development of

the small and medium business sector in Tajikistan in future studies.

Tajikistan’s banks report that foreign exchange operations account for most of their revenues,23 and that

lending operations constitute only 10% of total bank revenues. This indicates that commercial banks are not

utilizing lending instruments to the maximum extent possible. Moreover, banks continue to face challenges

attracting household clients. Attracting additional financial resources into the economy as a whole, and the

SME sector in particular, would contribute to a more rapid development of small and medium business in

Tajikistan.

21 Article 5 of the Law of the Republic of Tajikistan «On Financial Leasing».22 Resolution of the Government of the Republic of Tajikistan, dated February 20, 1998, No. 59 «On Measures Aimed at Increasing

Government Support for Small Business in the Republic of Tajikistan».23 As stated in the speech made by the Chairman of the National Bank of the Republic of Tajikistan at a meeting with top managers of

commercial banks, April 15, 2002.

Chart 36Chart 36

% of respondents

Dehkan farmersDehkan farmers

Individual entrepreneurs Individual entrepreneurs

SMEsSMEs

100%100% 40%40%40%40% 0%0%60%60%

Have never heard of leasing

Have never heard of leasing

Have only heard the word «leasing»Have only heard

the word «leasing»

Awareness of Leasing as an Alternative Financing MechanismAwareness of Leasing as an Alternative Financing Mechanism

10%10%

80%80% 20%20% 20%20%

3%3%

10%10% 4%4%

15%15%21%21%

58%58%

61%61%

40%40%

30%30%

26%26%

25%25%

Have cursory knowledge

Have cursory knowledge

Have good knowledgeHave good knowledge

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S M E s a n d F i n a n c i a l I n s t i t u t i o n s

[2003] 36 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Recommendations

1. Promote alternative financing mechanisms such as leasing and the development of credit unions and

microfinance institutions. Support political initiatives aimed at unifying legislation on issues related

to the development of microfinance institutions.

2. Develop and disseminate informational materials on sources of financing which include guidelines

on how to apply for financing from these sources. These materials should also contain information

on loan application procedures as well as samples of relevant forms and applications.

3. Eliminate the outdated «cash plan» practice which poses undue administrative burdens on

enterprises and interferes with normal business operations.

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FOREIGN TRADE OPERATIONS

Legal Basis of Foreign Trade Activities in Tajikistan

Trade activities are regulated by the Laws of the Republic of Tajikistan, «On Government Regulation

of Foreign Trade Activities» and «On the Foreign Economic Activity of the Republic of Tajikistan», the

Customs Code of Tajikistan, and other regulations.

Prior to the 2004 amendment of the Law «On the Foreign Economic Activity of the Republic of Tajikistan»,

entrepreneurs seeking to engage in foreign trade operations were required to register their intent.24,25

Depending on the legal status of the enterprise and the requested term of registration, a Certificate

of Registration cost up to US $2,00026 per year. The cost of a one-year extension was 50% of the initial

registration fee.

The procedures for conducting foreign trade operations are outlined in Diagram 1.

Prior to 2004, entrepreneurs needed to pay registration fees of up to US $2,000 for permission to engage in foreign trade.

It is much more difficult for SMEs to export than to import – only 8% of the SMEs surveyed were involved in export operations in 2002, whereas 29% of SMEs indicated that they were engaged in import operations.

Only 1% of individual entrepreneurs and 6% of dehkan farmers are engaged in export operations. By contrast, 21% of individual entrepreneurs and 7% of dekhan farmers were involved in import operations.

The 100% advance payment required for export of certain products was cited as a major obstacle by 88% of respondents engaged in export operations. This requirement is applicable to goods exported by more than half of surveyed SMEs.

The most serious concerns related to export operations are lengthy customs procedures, corruption among customs authorities, and the ad-hoc determination of the customs value of goods. Over 90% of exporters cited each of these issues as problematic.

24 On February 28, 2004, the Law «On the Foreign Economic Activity of the Republic of Tajikistan» was amended; business entities

are no longer required to register as participants in foreign economic activities.25 See Box 1, Annex F.26 The procedure for collecting fees for state registration, accreditation, and other services, provided by the Ministry of Economics and

Trade of the Republic of Tajikistan was approved by the Ministry of Economics and Trade, Resolution No. 12, dated April 4, 2003,

in conjunction with the Ministry of Finance of the Republic of Tajikistan.

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F o r e i g n T r a d e O p e r a t i o n s

[2003] 38 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

In addition to registration, entrepreneurs may be required to obtain import/export licenses for products

and services.27 These licenses are issued according to product type and authorize import/export volumes

as stipulated in the relevant contracts. The Law «On the Foreign Economic Activity of the Republic

of Tajikistan» also authorizes close supervision and financial scrutiny of the import/export of designated

goods.28,29 Foreign trade operations are also governed by regulations stipulating that goods on a special

government-sanctioned list can only be sold on the Tajik Goods and Commodity Exchange.30 In these cases,

a commission fee of 0.1% is assessed on all transactions.

Tajik enterprises engaged in import/export activities are forbidden to pay their foreign partners through

foreign banks operating in Tajikistan.31 In the event that contracts denominated in foreign currencies cannot

Obtaining a Certificate of permitting participation in foreign economic activities from the Ministry of Economy

and Trade – within 15 days

Obtaining an export license (permit) from an authorized agency (in cases stipulated by law) – within 10 days

Obtaining an expert review statement from an authorized agency (depending on the type of product)*

Confirmation by the National Bank that taxes have been paid in full for exports subject to the mandatory 100% advance payment

requirement

Issuance of the transaction «passport» with an authorized Tajik Bank*

Confirmation by the Treasury Department of the Ministry of Finance that all tax payments have been deposited in the appropriate account

of the Ministry for Government Revenues and Levies*

Confirmation by the Directorate for Large Taxpayers of the Tax Department of the Ministry for Government Revenues and Levies

that sales taxes have been paid in full*

Obtaining a Certificate of Origin for the product from the Chamber of Commerce and Industry as well as a Certificate of

Compliance from TajikStandart or other authorized agency – the timeframe depends on the type of certificate and the type of

product

Confirmation by a bank (authorized by the National Bank) that the 100% advance payment has been made*

Registration of the contract for exportation of strategic goods (see List 1, Annex F) with the Directorate for Customs Supervision*

Processing of the customs declaration and payment of*:- customs duties;- VAT;- excise taxes;- fees for customs clearance, storage, and monitoring of goods; - fees for information and consulting services;- fees for making a preliminary (customs clearance) decision.

Withdrawal of the transaction «passport» from registration, as per the procedure established by law*

Obtaining a Certificate of permitting participation in foreign economic activities from the Ministry of Economy

and Trade – within 15 days

Obtaining an import license (permit) from an authorized agency (in cases stipulated by law) – within 10 days

Obtaining an expert review statement from an authorized agency (depending on the type of product)*

Issuance of the transaction «passport» with an authorized Tajik Bank*

Obtaining a Certificate of Origin for the product from the Chamber of Commerce and Industry and of a Certificate of

Compliance from TajikStandart or other authorized agency – the timeframe depends on the type of certificate required and the type

of product to be imported.

Labeling of goods in cases stipulated by law*

Processing of the customs declaration and payment of:*- customs duties;- VAT;- excise taxes;- fees for customs clearance, storage, and monitoring of goods;- fees for information and consulting services;- fees for making a preliminary (customs clearance) decision.

Withdrawal of the transaction «passport» from registration, as per the procedure established by law*

EXPORT IMPORT

Procedures for Conducting Import/Export Operations by Small and Medium Businesses Diagram 1

* There are no established timeframes for consideration and/or processing.

** As of September 15, 2003, the requirement to register import contracts (issuance of transaction «passports») was abolished by Executive Order No. 85/OP of the National Bank of Tajikistan and by Resolution No. 219 of the Ministry for Government Revenues and Levies of the Republic of Tajikistan.

27 For more information on the terms and conditions for obtaining import/export licenses see Box 2, Annex F.28 See Box 3, Annex F.29 See List 2, Annex F.30 See List 3, Annex F.31 Paragraph 7 of Decree No. 424, dated February 24, 1996, of the President of the Republic of Tajikistan, «On Liberalization of

Foreign Exchange and Export Operations» and «On Measures to Ensure Complete Repatriation of Hard Currency Earnings to the

Republic of Tajikistan».

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C h a p t e r 5

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be settled by authorized Tajik banks, entrepreneurs may open accounts with banks in foreign countries. To

open such an account, an entrepreneur must apply for32 and receive permission from the National Bank of

Tajikistan.33

Tajik legislation requires import/export contracts to be registered with authorized Tajik banks for currency

regulation purposes.34 To register with banks, enterprises must apply for and receive transaction «passports»

for each contract.35

In certain cases, selected goods and services may be subject to further regulatory requirements.36

For example, selected imports must be certified37 and imports such as medications and pharmaceutical goods

and equipment38 may be subject to mandatory labeling prior to customs clearance.39 Issues related to the

certification process are described in more detail in the Chapter «Standardization and Certification».

After all goods enter the customs area, customs clearance procedures must be followed. These procedures

include submission of customs declaration forms as well as payment of customs duties, VAT, excise taxes,

and all other associated fees.

Export Operations

The importance of external trade to small and medium business in Tajikistan is evidenced by the notable

share of importers among survey respondents. Nevertheless, the share of exporters is significantly lower: only

8% of SMEs were involved in export operations in 2002, and this percentage was even lower for individual

entrepreneurs and dehkan farmers. The lack of export activity may be explained by the limited number of

domestically-produced goods which are competitive on world markets. Moreover, as seen in Diagram 1

above, export procedures are more complicated than import procedures.

According to the results of the survey, more entrepreneurs plan to engage in foreign trade activities in 2003

than in 2002.

32 See List 4, Annex F.33 «Procedure for Issuing Permits to Tajik Residents Allowing the Opening of Foreign Currency Accounts with Banks outside the

Republic of Tajikistan», approved by the Management Committee of the National Bank of Tajikistan, Resolution No. 51, dated

September 16, 1997.34 «Regulation on the Procedure for Exercising Currency Control over Repatriation of Hard Currency Export Earnings to the Republic

of Tajikistan», approved jointly by the National Bank of Tajikistan (Resolution No. 38, dated August 14, 1996) and the Customs

Committee of the Government of the Republic of Tajikistan (Resolution No. 132, dated August 14, 1996).35 See Box 4, Annex F.36 See Box 5 and Box 6, Annex F.37 See List 7, Annex F.38 Article 15 of the Law of Republic of Tajikistan «On Medications And Pharmaceutical Activities», No. 39, dated August 6, 2001.39 As per Article 220 of the Tax Code of the Republic of Tajikistan, both domestic and imported excise goods must be marked with excise

stamps. Excise goods include non-alcoholic and alcoholic beverages, vinegar, tobacco and industrial tobacco products, minerals,

fuels, crude oil and oil refinery products, natural/artificial rubber and rubber products, and overland means of transportation.

(The list was approved by the Government of the Republic of Tajikistan by Resolution No. 153, dated March 31, 2003).

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F o r e i g n T r a d e O p e r a t i o n s

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Most entrepreneurs cited business-specific reasons for not engaging in export operations. However, common

reasons mentioned include the absence of a need to export and financial difficulties. At the same time, it is

likely that for many entrepreneurs, the costs associated with registering as an exporter create a substantial

barrier to launching export operations.

«Many small and medium businesses could initiate export operations if they had the financial resources. However, only large companies are in a position to conduct export operations…»

- Focus Group participant

Another obstacle cited by entrepreneurs is a 100% advance payment requirement on export contracts for

a number of goods and commodities. The 100% advance payment rule is designed to streamline foreign

currency operations and ease the monitoring of hard currency export earnings. Servicing banks must ensure

that enterprises comply with the established payment procedures.

Chart 37Chart 37Export Operations in 2002 (Actual) and 2003 (Planned)Export Operations in 2002 (Actual) and 2003 (Planned)

% of respondents

0%0%

14%14%

SMEsSMEs Individual entrepreneurs

Individual entrepreneurs

Dehkan farmers Dehkan farmers

Considered the possibility of exporting in 2003

Considered the possibility of exporting in 2003

Exported in 2002 Exported in 2002

28%28%

8%8%

19%19%

1%1%

5%5%6%6%

24%24%

Chart 38Chart 38Import Operations in 2002 (Actual) and 2003 (Planned)Import Operations in 2002 (Actual) and 2003 (Planned)

0%0%

25%25%

SMEsSMEs Individual entrepreneurs

Individual entrepreneurs

Dehkan farmersDehkan farmers

Considered the possibility of importing in 2003

Considered the possibility of importing in 2003

Imported in 2002Imported in 2002

50%50%

29%29%

46%46%

21%21%

29%29%

7%7%

36%36%

% of respondents

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Box 4. Goods and Commodities Requiring 100% Advance Payment on Export Contracts40

1. Raw cotton fiber and processed cotton products

2. Ores, concentrates, precious metals, natural precious stones and their by-products

3. Ferrous and non-ferrous metal scrap and by-products

4. Hides and leathers

5. Mineral fertilizer

6. Geranium oil

7. Natural honey

8. Mumiye and snake poison

This system of payments is especially problematic for entrepreneurs just beginning to enter foreign markets.

This is a result of the inherent difficulties in finding customers willing to purchase goods on a 100% advance

payment basis from an untested supplier.

Given the low percentage of respondents engaged in export operations, the data identified herein should not

be viewed as definitive, but as illustrative of basic trends.

Among all small and medium businesses, SMEs encountered the 100% advance payment export requirement

most often. The difficulties engendered by this requirement were mentioned by 74% of SMEs involved in

export.

Chart 40 shows an analysis of export markets for Tajikistan’s small and medium businesses. The prevalence

of the CIS and Baltic countries can be explained by geographic proximity as well as by traditionally

established trading relationships. In addition, Tajik exporters often do not meet the quality standards

necessary to be competitive on European and world markets.

40 Paragraph 4 of Decree No. 424, dated February 24, 1996, of the President of the Republic of Tajikistan, «On Liberalization of

Foreign Exchange and Export Operations and On Measures to Ensure Complete Repatriation of Hard Currency Earnings to the

Republic of Tajikistan».

Chart 39Chart 39The 100% Advance Payment RequirementThe 100% Advance Payment Requirement

% of respondents conducting export operations in 2002

NoNo

YesYes

EasyEasy

ComplicatedComplicated

NoNo

YesYes

86%86%

38%38%

54%54%

8%8%

74%74%

26%26%

75%75%

No answerNo answer No answer (3%)No answer (3%)

22%22%

EasyEasy14%14%

SMEsSMEs Dehkan farmersDehkan farmers

ComplicatedComplicated

Were you subject to the100%

Advance Payment Requirement?

Were you subject to the100%

Advance Payment Requirement?

How do you estimate the degree of

complexity of this requirement?

How do you estimate the degree of

complexity of this requirement?

Were you subject to the 100%

Advance Payment Requirement?

Were you subject to the 100%

Advance Payment Requirement?

How do you estimate the degree

of complexity of thisrequirement?

How do you estimate the degree

of complexity of thisrequirement?

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According to entrepreneurs engaged in export operations in 2002, export-related administrative procedures

are highly complicated and problematic. The most pressing problems identified by entrepreneurs include:

lengthy customs clearance procedures, corruption and bureaucracy, and the ad-hoc determination of the

customs value of commodities.

Focus Group participants stated that the Government of Tajikistan has not implemented measures to

promote export activities among small and medium businesses, despite official declarations to the contrary.41

Respondents cited a number of factors which hinder export activities, including: Tajikistan’s geographic

location; insufficient knowledge of the legislative environment and certification/standardization requirements

in counterpart countries; unclear customs procedures in both Tajikistan and counterpart countries; and the

cost of obtaining insurance for exported products.

Imports

According to the results of the survey, 19% of small and medium businesses were involved in import

operations in 2002. While the majority of imports are finished products for internal sales, SMEs and dehkan

farmers frequently import equipment and raw materials to meet their production needs.

41 Article 23, of the Law of the Republic if Tajikistan «On Government Protection and Support of Small Business in the Republic of

Tajikistan».

Chart 40Chart 40Major Export Markets for Tajik FirmsMajor Export Markets for Tajik Firms

% of respondents conducting export operations in 2002

CIS and Balticcountries

CIS and Balticcountries

European countriesEuropean countries

59%59%

Asian countries Asian countries

22%22%19%19%

Chart 41Chart 41Complexity of Administrative Issues During Export OperationsComplexity of Administrative Issues During Export Operations

% of respondents engaged in export activities

100%100% 50%50%

Issuance of transaction «passport»Issuance of transaction «passport»

Export license requirementsExport license requirements

100% advance payment requirement for selected goods and commodities

100% advance payment requirement for selected goods and commodities

Non-transparent methods for determining the customs value of goods

Non-transparent methods for determining the customs value of goods

Duration of customs proceduresDuration of customs procedures

Several exchange ratesSeveral exchange rates

Restrictions/ban on export of selected goods and commodities

Restrictions/ban on export of selected goods and commodities

50%50% 25%25% 25%25%

Corruption and bureaucracy among customs authorities

Corruption and bureaucracy among customs authorities

75%75% 0%0%

Very complicated Very complicated VeryVery

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In September 2003, the Tajik Government rescinded the transaction «passport» requirement for imports, in

an effort to stimulate foreign trade operations by removing administrative hurdles. Nevertheless, surveyed

entrepreneurs noted that the most difficult aspects of the import process are related to customs clearance: the

pervasiveness of corruption and bureaucracy and a lack of clear and unambiguous principles for determining

the customs value of goods. Interestingly, exporters cited exactly the same set of issues as creating the most

significant difficulties during export operations.

«After all customs duties and taxes have been paid, an imported good becomes so «precious» that it does not sell easily… The existing system just pushes you look for various ways to avoid the astronomical customs duties…»

«The Government must calculate which is more profitable: collecting customs duties and taxes on imports or collecting taxes on the profits of small and medium businesses that use imported products in their activities…»

- Focus Group participants

Entrepreneurs also mentioned difficulties with product certification. The most pressing certification issue is

the refusal of the Tajik government to accept certificates issued by the countries of origin and the subsequent

need for importers to obtain certificates from Tajik authorities. Certification procedures are described in

more detail in the «Standardization and Certification» chapter of this report.

The Government of Tajikistan has recently repealed duties on certain goods as well as the «passport»

requirement in an effort to promote import activities.

Chart 42Chart 42Types of Goods Imported by Tajik FirmsTypes of Goods Imported by Tajik Firms

% of respondents involved in import operations in 2002

Individual entrepreneursIndividual entrepreneursDehkan farmersDehkan farmers SMEs SMEs

Finished productsFinished products

OtherOther

EquipmentEquipment

Raw materials and componentsRaw materials and components

47%47%

14%14%

28%28%

11%11%

27%27%

23%23%

39%39%

11%11%

10%10%

6%6%

74%74%

10%10%

Chart 43Chart 43Complexity of Administrative Issues During Import OperationsComplexity of Administrative Issues During Import Operations

% of respondents involved in import operations in 2002

Foreign exchangeForeign exchange

Certification requirementsCertification requirements

Non-transparent methods for determining the customs value of goods

Non-transparent methods for determining the customs value of goods

Corruption and bureaucracy among customs authorities

Corruption and bureaucracy among customs authorities

100%100% 50%50%

Issuance of transaction «passports»Issuance of transaction «passports»

0%0%

Restrictions/ban on import of some commodities and raw materials

Restrictions/ban on import of some commodities and raw materials

25%25% 25%25%75%75% 50%50% 75%75%

Very complicatedVery complicated Very easyVery easy

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Box 5. Recent Changes in Tax, Customs, and Banking Legislation

1. VAT and customs duties were abolished for:

- production/technological equipment and parts thereof if imported into the Republic of Tajikistan

for capital investment or technological modernization of a production process necessary to carry

out an enterprise’s business activities. The abolition of VAT and customs duties does not, however,

apply to equipment classified as excise goods;42

- goods intended for use in projects approved by the Government of the Republic of Tajikistan and

implemented with financial support from international organizations, foreign governments, or

foreign legal entities and individuals;43

- goods imported for use in the construction of nationally-important facilities, as determined by the

Government of the Republic of Tajikistan.44

2. The Regulation «On the Procedure for Exercising Currency Control over Foreign Currency Payments for

Goods Imported into the Republic of Tajikistan» was repealed as of September 1, 2003. The Regulation,

which was approved by the National Bank of Tajikistan (Resolution No. 28, dated October 10, 1998) and

the Customs Committee under the Government of the Republic of Tajikistan (Resolution No. 304, dated

November 20, 1998) mandated the use of import transaction «passports».45

Despite the Government of Tajikistan’s efforts to promote foreign trade activities among small and medium

businesses, regulations continue to be complicated for entrepreneurs. Assuming that the value added by

SMEs is higher than that of other categories small and medium business, SMEs may in future become a

locomotive for increasing foreign trade activities in Tajikistan.

Recommendations

1. Apply the recent practice of simplifying procedures for import operations to export operations.

2. Reconsider the contract registration requirement, including expert reviewing of the settlement terms

for contracts.

3. Implement measures to eliminate the practice of unofficial payments during customs clearance.

4. Streamline customs clearance and duty collection procedures to make them more transparent for

both exporters and importers.

5. Prepare and disseminate materials for small and medium businesses containing detailed explanations

of import/export procedures. The documents should clearly outline the rights and responsibilities of

small and medium businesses as well as contain examples of completed forms and applications.

42 In cases in which an enterprise is liquidated or the imported items are not used within four years of the import or registration date

(re-registration due to increased capital investment) or sold to a third party, customs duties may be levied (Law No. 67, dated

December 2, 2002). 43 Law of the Republic of Tajikistan, dated December 2, 2002, No. 67 «On Introduction of Amendments to the Law On Customs

Tariffs».44 Law of the Republic of Tajikistan, dated May 3, 2002, No. 6 «On Introduction of Amendments to the Tax Code of the Republic of

Tajikistan».45 Concurrent Executive Order of the National Bank of Tajikistan (No. 85/OP, dated September 15, 2003) and the Ministry for

Government Revenues and Levies of the Republic of Tajikistan (No. 219, dated September 15, 2003).

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TAXATION

Legislative Basis

Tax legislation in Tajikistan is primarily governed by the Tax Code,46 which establishes the principles

upon which the tax system is based and serves as a foundation for other normative and legal acts which

regulate the system. With the adoption of the Tax Code, a two-tier tax system was put into place, consisting

of 15 republican (national) and three local taxes. Under the new system, issues related to republican taxes

are regulated by the Tax Code, whereas those related to local taxes are governed by regulations passed by

regional Majlisi (Parliaments) in accordance with the principles set forth in the Tax Code.47

The Government of Tajikistan’s efforts to reform the taxation system have yielded positive results.

Nevertheless, the new Tax Code – which was designed to unify the legislative base for taxation – references

many other pieces of legislation. Many focus group participants claimed that the new legislation is difficult

to understand. This complexity may well be a potential source of errors for entrepreneurs when dealing with

tax-related issues.

«The Tax Code is so complicated and intricate that even tax inspectors find it difficult to understand some articles of the Code. New and clear-cut Commentaries to the Code are needed, because the ones that exist are not precise. Besides, the existing instructions do not complement the Code and other legislation. Instead, they are largely excerpts from current laws and regulations…»

- Focus Group participant

The Simplified Tax System has resulted in a lower tax burden for individual entrepreneurs than for SMEs and dehkan farmers. In 2002, the tax burden for individual entrepreneurs was 8% of gross revenue, as opposed to 17% for SMEs and 14% for dehkan farmers.

The most pressing problems are a lack of information on the taxation system and the complexity of regulations, which are often difficult to understand.

Nearly every second respondent reported making payments for «landscaping and property maintenance» at the request of local authorities; such payments averaged 2% of annual sales per entrepreneur.

Tax evasion remains significant: 39% of entrepreneurs surveyed reported that companies similar to theirs evade taxes. Those who stated that tax evasion occurs indicated a figure of 8% of sales, which are hidden from taxation.

46 The Tax Code came into force on January 1, 1999.47 Article 1 of the Tax Code of the Republic of Tajikistan.

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T a x a t i o n

[2003] 46 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

The Simplified Tax System

Tajikistan’s taxation system can be divided into two categories: the simplified tax system and the standard

tax system. The Tax Code is the legal basis for the Simplified Tax, Reporting, and Accounting System, which

provides for: 1) a tax payable by small and medium enterprises;48 2) a unified tax for dehkan far mers, and

3) a tax payable by individual entrepreneurs.

Twenty-two percent of surveyed entrepreneurs reported paying taxes using the standard procedure, while

the remaining 78% indicated that they pay taxes under the simplified system. Of the 78% which follow the

simplified tax system, 63% pay taxes through the «patent» system – a process which links regular tax payments

to conducting business activities. Through this system, entrepreneurs are issued a renewal of a patent which

allows them to legally conduct operations each time tax payments are filed (see Box 3, Annex E).

The tax burden is lower for entrepreneurs that employ the simplified tax system.

Box 6. Taxes Payable by Small and Medium Businesses under the Simplified Tax System49

Taxes are based on quarterly gross revenue.

The tax rate is 5% of quarterly gross revenue.

Taxes are due on the 10th day of the month following the end of the quarter.

The Unified Tax for Dehkan Farmers

On January 1, 2003, a unified tax for dehkan farmers was introduced on a provisional basis in four

administrative divisions of Tajikistan50 – the Vanch district of the Gorno-Badakhshan Autonomous Province

48 As per Article 13 of the Tax Code of the Republic of Tajikistan, the following business entities are defined as enterprises for taxation

purposes: a) legal entities and their branches, as well as other entities or units formed by, or outsourced from, legal entities in

accordance with the legislation of the Republic of Tajikistan that have their own balance sheets and current accounts; b) corporations,

companies, firms, and other similar business entities, established in accordance with the legislation of a foreign country. 49 See Box 1, Annex Е.50 Resolution of the Majlisi Namoyandagon (Assembly of Representatives) and Majlisi Oli (Supreme Assembly) of the Republic of

Tajikistan «On Adoption of the Law of the Republic of Tajikistan On Introduction of Changes and Additions to the Tax Code of

the Republic of Tajikistan», dated March 19, 2002, No. 570, and «On the State Budget of Republic of Tajikistan for 2004», dated

December 16, 2003, No. 75.

Chart 44Chart 44Tax Burden as a Share of Revenue: Comparison of Simplified and Standard TaxTax Burden as a Share of Revenue: Comparison of Simplified and Standard Tax

0%0%

10%10%

SMEsSMEs Individual entrepreneurs

Individual entrepreneurs

Dehkan farmersDehkan farmers

under the standard taxsystemunder the standard taxsystem

under the simplified taxsystemunder the simplified taxsystem

20%20% 19%19%

14%14% 14%14%

12%12%

8%8%

percent of total revenue

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(GBAO), Nau district of Sughd province, Shakhrtuz district of Khatlon province, and Lenin district of the

Regions under Republican Subordination – and will be in effect until December 31, 2005.51

Focus group participants have noted the benefits of the unified tax for dekhan farmers, yet given the ti ming

of its introduction, it will only be possible to clearly evaluate its effects in future surveys.

«The introduction of a unified tax for farmers is a positive measure, because there will be less red tape and no need to calculate various taxes. Besides, farmers will no longer need to underreport their harvests…»

- Focus Group participant

Box 8. Taxes Payable by Individual Entrepreneurs under the Simplified Tax System53

Individual entrepreneurs are assessed income tax based on the relevant patent agreement.

The patent(s) are/is issued to the individual entrepreneur upon payment of all applicable fees and

before commencement of business activities.

The Patent is issued for a term of up to one year.

Depending on the types of business activities carried out by an individual entrepreneur, the total

monthly income tax ranges from 3 somoni to 80 somoni for each activity.

The tax burden for small and medium businesses varies significantly according to the type of business

activity being conducted. For example, the 2002 tax burden in the construction sector was about 17% of

sales, as opposed to 8% in the trade and public catering sector.

51 Resolution of the Government of the Republic of Tajikistan «On Determining the Administrative Divisions of the Republic of

Tajikistan in Which the Single Tax for Dehkan Farmers Shall be Temporarily Introduced», dated August 3, 2002, No. 319. 52 See Box 2, Annex Е. 53 See Box 3, Annex Е.

Chart 45Chart 45Tax Burden as a Share of Sales in 2002, by SectorTax Burden as a Share of Sales in 2002, by Sector

Construction Construction

AgricultureAgriculture

ManufacturingManufacturing

Transportation and CommunicationsTransportation and Communications

0%0% 20%20%

Trade and Public Catering Trade and Public Catering

16%16%

13%13%

10%10%

8%8%

10%10%

17%17%

% of total sales

Box 7. The Unified Tax for Dehkan Farmers under the Simplified Tax System52

Under Unified Tax, the area of the land parcel of a dehkan farmer is the object of taxation.

The amount of the Unified Tax is determined by multiplying the area of the land parcel by the

established tax rate.

The Unified Tax is levied as a series of regular payments over the course of the year.

Individual entrepreneurs exempt from VAT are liable for income and social taxes as per their relevant patent

agreements (with a separate patent issued for each business activity). Detailed information on the patent

system can be found in Annex E to this report.

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[2003] 48 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

The Simplified Tax System does not replace all types of taxes for which entrepreneurs may be liable. For

example, if small and medium businesses are engaged in foreign trade operations, they must pay state fees,

customs duties, and excise taxes in addition to the tax payable under the Simplified Tax System. If small

and medium businesses export cotton fiber or unwrought aluminum, they also must pay sales tax on these

products.54

The largest number of taxes are paid by legal entities liable for VAT (14 types of taxes out of 17), whereas

dehkan farmers eligible for unified tax pay the fewest taxes (7 types of taxes out of 17).

Additional Payments

About 42% of entrepreneurs noted that local authorities had required them to make contributions towards

«landscaping and maintenance» of municipal property, or similar payments unrelated to their business

activities. Such payments are largely for the renovation of public buildings or for the conduct of locally-

sponsored events for the general public.

«Payments for «landscaping and property maintenance» or other similar payments are merely government racketeering practices...»

- Focus Group participant

Although the use of these practices varies from one region to another, the problem appears widespread.

In Regions of Republican Subordination, for example, 56% of entrepreneurs made various payments at the

demand of local authorities in 2002, whereas only 21% of entrepreneurs had to make such payments in the

Kulyab district of Khatlon province.

The share of such payments as a portion of sales per entrepreneur was 2.2% in the Kurgan-Tube district of

Khatlon province and 3.5% in the Regions of Republican Subordination.

54 Article 279 of the Tax Code of the Republic of Tajikistan.

% of respondents that made payments

0%0% 20%20%

56%56%

51%51%

47%47%

41%41%

24%24%

21%21%

60%60%

Share of Businesses Making Landscaping or Property Maintenance Payments at the Demand of Local Authorities, by RegionShare of Businesses Making Landscaping or Property Maintenance Payments at the Demand of Local Authorities, by Region

Chart 46Chart 46

40%40%

Dushanbe CityDushanbe City

Gorno-Badakhshan Autonomous Province

Gorno-Badakhshan Autonomous Province

Kulyab District (Khatlon Province)

Kulyab District (Khatlon Province)

Sughd ProvinceSughd Province

Regions under Republican Subordination

Regions under Republican Subordination

Kurgan-Tube District (Khatlon Province)

Kurgan-Tube District (Khatlon Province)

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Tax Evasion

Nearly 40% of entrepreneurs noted that enterprises similar to theirs do not evade taxes. The Simplified

System of Taxation, with its clear reporting requirements, notably reduces the tax burden for the individual

entrepreneurs and SMEs who are able to report through the simplified method. The simplicity and relative

clarity of this system may be a factor influencing survey respondents who indicated that tax evasion is not

evident in Tajikistan.

According to focus group participants, however, remaining difficulties in the tax system – including

numerous tax inspections and an inefficient banking system – continue to force entrepreneurs to evade taxes

by not reflecting their total revenue in financial reporting documents. Survey results confirm this trend: 39%

of entrepreneurs surveyed believe that companies similar to theirs evade taxes. These entrepreneurs estimate

that the amount hidden from taxation averages to 8% of sales. Another 22% of survey respondents avoided

a direct answer to the question, by responding «Do not know/No answer».55

These figures indicate that, despite the efforts undertaken by the government to «create favorable taxation

conditions», such measures have so far been insufficient to eliminate all of the problems in the area of

taxation.56

55 The question is phrased in the following manner: Please estimate the share of sales that companies similar to yours hide from

taxation in the current business climate. 56 Article 23 of the Law of the Republic of Tajikistan «On Government Protection and Support of Entrepreneurship in the Republic

of Tajikistan».

0%0% 2%2%

3,5%3,5%

3,4%3,4%

3,3%3,3%

3,2%3,2%

2,7%2,7%

2,2%2,2%

4%4%

Payments for «Landscaping and Property Maintenance»as a Share of Annual Sales, by RegionPayments for «Landscaping and Property Maintenance»as a Share of Annual Sales, by Region

Chart 47Chart 47

3%3%1%1%

% of annual sales

Dushanbe CityDushanbe City

Gorno-Badakhshan Autonomous ProvinceGorno-Badakhshan Autonomous Province

Kulyab District (Khatlon Province)Kulyab District (Khatlon Province)

Sughd ProvinceSughd Province

Regions under Republican SubordinationRegions under Republican Subordination

Kurgan-Tube District (Khatlon Province)Kurgan-Tube District (Khatlon Province)

Chart 48Chart 48Reported Share of Sales Hidden from TaxationReported Share of Sales Hidden from Taxation

Individual entrepreneursIndividual entrepreneursDehkan farmersDehkan farmers

9%9%

SMEsSMEs

8%8%

7%7%

0%0%

5%5%

10%10%% of annual sales

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Recommendations

1. Ensure that Tajikistan’s tax legislation contains clear taxation rules and regulations that are written in

an understandable manner.

2. Introduce such instruments as «hotline» services to empower entrepreneurs to report cases of abuse

and misbehavior on the part of local authorities, especially regarding demands for «landscaping and

maintenance» of municipal property.

3. Create and ensure appropriate conditions for entrepreneurs to submit enquiries about and receive

timely written clarifications of various tax procedures from the tax authorities and other relevant

government agencies within an established time period.

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INSPECTIONS

Legislative Basis for Inspections

An inspection is a one-time measure of regulatory oversight carried out by government-sanctioned

authorities to control enterprise compliance to regulations governing business activities. The inspections

process ensures firm compliance to issues of public health and safety, employee rights, the environment and

other public interests.

In Tajikistan, inspections and their procedures are regulated by a complex and ambiguous legal base,

comprised of a number of laws, normative acts, and administrative regulations. Below is only a sample of

the normative acts which regulate the process of inspections.

Surveyed small and medium businesses were inspected an average of 16 times in 2002. These inspections cumulatively lasted an average of 17 days and distracted the time of approximately 1.5 employees away from their regular work during the course of each inspection.

In 2002, 95% of entrepreneurs were subjected to tax inspections. Tax authorities inspected each small and medium business an average 7 times in 2002.

Nearly 98% of respondents openly declared making unofficial payments during the inspections process. Respondents believe such payments to be justified under existing conditions.

94% of surveyed entrepreneurs chose not to appeal the process or results of an inspection. Of those who did not file an appeal, only 5% believed that there were no grounds on which to challenge the legitimacy of the inspections.

Only 20% of entrepreneurs believe that they have good knowledge of legislation regulating inspections. Inspections are regulated by a complex and convoluted legislative base, under which over 17 agencies have the right to conduct inspections.

The Inspections Registration Book, introduced in 2001, may become an effective instrument for streamlining the inspections process and reducing the frequency of inspections. Nevertheless, not all entrepreneurs have an Inspections Registration Book, and a system auditing the entries made in such Books by a designated government agency is not in place.

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Box 9. Main Legislative Acts Regulating Inspection Procedures

Law of the Republic of Tajikistan dated December 24, 1991, «On Occupational Safety» (sets forth the

rights of the authorized occupational safety enforcement agency to carry out workplace inspections

with regard to occupational safety requirements).

Regulation «On Governmental Fire Safety Oversight», approved by Resolution No. 726 of the

Government of the Republic of Tajikistan, dated December 7, 1995 (determines the powers and

authority of fire safety oversight agencies to carry out inspections for compliance with existing fire

safety requirements, standards, and rules).

Law of the Republic of Tajikistan dated March 11,1996, «On Prosecution Agencies» (determines the

powers of public prosecutors to conduct inspections and audits of enterprises, establishments, and

organizations that fall within their jurisdiction).

Law of the Republic of Tajikistan dated May 15,1997, «On Ensuring Uniform Measurements» (sets

forth the procedures for carrying out inspections to ensure compliance with established metrological

rules and standards and measurement requirements).

Instruction «On the Procedure for Carrying out Audits and Inspections by Tax Authorities with

Respect to Collection of Taxes and Other Obligatory Payments» approved by Resolution No. 31 of

the Tax Committee under the Government of the Republic of Tajikistan, dated November 28, 1997

(determines the procedure for conducting audits and inspections to ensure compliance with tax and

other obligatory payments).

Tax Code of the Republic of Tajikistan, dated November 12, 1998 (determines the powers of tax

authorities with regard to inspection of business entities, as well as the responsibility of taxpayers

during tax inspections).

Decree No. 542 of the President of the Republic of Tajikistan «On Introduction of the Inspections

Registration Book for Business Entities», dated March 28, 2001. (determines rationale, terms of

inspections, procedure for filling out the inspections registration book, rights and obligations of

inspectors and the inspected, and the responsibility of inspecting agencies).

Law of the Republic of Tajikistan dated May 10, 2002 «On Government Protection and Support of

Entrepreneurship in the Republic of Tajikistan», (determines basic requirements for officials who

carry out inspections).

Law of the Republic of Tajikistan dated December 2, 2002 «On Government Financial Oversight In

the Republic of Tajikistan», (determines the powers of the governmental financial oversight agency

to inspect private entrepreneurs who receive, transfer, or use government funds and/or either utilize

or manage government property).

Law of the Republic of Tajikistan dated December 8, 2003 «On Ensuring Sanitary and

Epidemiological Safety of the Population» (determines the powers of sanitary and epidemiological

agencies to carry out inspections for compliance with established sanitary requirements, rules, and

standards).

The absence of a unified law that articulates the principles for carrying out all inspections and establishes

a list of government agencies entitled to conduct inspections has fueled the lack of transparency in the

inspections process. Frequently, entrepreneurs have no idea what an inspector is entitled to demand

during an inspection and what is beyond the inspector’s authority. An analysis of current legislation

indicates that a minimum of 17 government agencies are authorized to conduct inspections in Tajikistan.

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Box 10. Government Agencies Authorized to Inspect the Activities of Small and Medium Businesses*

1. State Industrial Safety Enforcement Agency

2. Ministry of Interior/ Road Police

3. Customs Service

4. Office of Public Prosecutor

5. Tax Inspection Authority

6. Khukumats

7. Ministry of Finance

8. Anti-monopoly Authority

9. Environmental Safety Authority

10. Fire Safety Authority

11. Ministry of Health

12. Sanitary and Epidemiological Service

13. Government Financial Oversight Committee

14. Occupational Safety Enforcement Agencies

15. State Research Center for Expert Review of Medications

16. State Committee for Construction and Architecture

17. Agency for Standardization, Metrology, Certification, and Trade Inspections

* Given the lack of a unified legal base, only an approximate list of authorized inspecting agencies can be provided.

Tax authorities inspect the accuracy of an entrepreneur’s tax base calculations, timeliness of tax payments,

and all other matters related to tax collection. Nevertheless, legislation permits other agencies to be tasked

with these responsibilities.57

Box 11. Tax Inspections58

Currently, there are two ways for tax authorities to inspect the activities of business entities:

1) Examination of balance sheets, tax declarations, explanatory notes, and other documents available to

the tax authority.

2) Inspections. An inspection is authorized following a written decision by the tax authorities, stating

the purpose of and the grounds for the inspection as well as its approximate timing. An inspection

may also be conducted at the discretion of the head of the tax authority without prior taxpayer

notification provided there is prima facie evidence indicating possible tax evasion.

Inspections of entrepreneurial activities in Tajikistan may also be exercised by governmental financial

oversight agencies in cases where entrepreneurs receive, transfer, or use government funds and utilize or

manage government property.59

57 For example, in cases when the procedure for paying taxes on foreign trade operations is determined by standing customs legislation

and procedures, the customs authorities exercise control over said payments.58 Article 29 of Tax Code of the Republic of Tajikistan, dated November 12, 1998, No. 664.59 Regulation of the Committee for Government Financial Oversight of the Republic of Tajikistan, approved by Decree No. 1169 of

the President of the Republic of Tajikistan, dated October 10, 2003.

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Box 12. Inspections Carried out by Governmental Financial Oversight Agencies.60

Financial oversight agencies develop bi-annual comprehensive inspection/audit plans and annual

thematic inspection plans which are subject to approval by the President of the Republic of Tajikistan.

Ad-hoc Inspections. Ad hoc inspections are conducted at the instruction of the President or upon

issuance of an executive order by the head of the appropriate financial oversight agency in response to

a request filed by a law enforcement agency in connection with criminal proceedings.

Thematic inspections. Thematic inspections occur when cross-inspections are necessary to investigate

a specific allegation or verify a particular fact.

Upon request from a financial oversight agency, small and medium businesses must submit all

documentation concerning the operations being inspected and all related account transactions. All

banks are also obligated to submit documentation on the transfer of government funds to or from clients’

accounts to the relevant financial oversight agencies.

Inspections for compliance with existing environmental safety, fire safety, sanitary standards, and other

norms are conducted by authorities with mandates established by industry regulations.

Another factor which complicates the inspection process is the low level of legal awareness among

entrepreneurs. According to the survey results, only 20% of respondents believe they have good knowledge

of the legislation regulating inspections.

«The problem lies in our own lack of legal literacy… No one is providing us with information on the inspection procedures or the rights of inspectors. This is because inspectors are not interested in speaking with competent entrepreneurs as peers…»

- Focus Group participant

Individual entrepreneurs are the least informed of all entrepreneurs, with only 18% claiming to have good

knowledge of the legislation regulating inspection procedures.

Frequency and Duration of Inspections

The frequency of inspections is governed by applicable regulations and depends upon the number of agencies

authorized to carry out inspections, the availability of local staff, and the type of enterprise.

60 Law of the Republic of Tajikistan «On Government Financial Oversight», dated December 2, 2002, No. 66.

Chart 49Chart 49

% of respondents

Dehkan farmersDehkan farmers

Individual entrepreneursIndividual entrepreneurs

SMEsSMEs

0%0% 100%100%50%50% 75%75%25%25%

Have sufficiently good knowledgeHave sufficiently good knowledge Have cursory, poor, or no knowledgeHave cursory, poor, or no knowledge

Legal Awareness of Inspection Procedures, by Small and Medium BusinessLegal Awareness of Inspection Procedures, by Small and Medium Business

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As per the Law «On Audit Activity», (dated May 21, 1998, No.601) an audit may be conducted at any time

at the request of a business entity, if there is an established agreement between the business entity and the

auditing firm. Audits may also be conducted at the request of law enforcement or other government agencies

that are authorized to inspect selected areas of a business’ activity, irrespective of the number of prior

inspections conducted.

According to the Tax Code, a tax inspection of a business entity shall be conducted no more than once per

calendar year and no less than once every two years.61 Depending on the location of a business entity, tax

inspections may be carried out by various branches of inspecting agencies. In districts within provinces, for

example, tax inspections are conducted by district tax authorities. At the same time, however, province-

and national-level tax authorities may conduct audits of inspections carried out by district-level tax

agencies. While these audits are neither standard nor follow-up inspections, the inspectors check the same

documentation, question the same people, and revalidate the same documents and operations.62

According to the survey, almost all small and medium businesses in Tajikistan were inspected by the tax

authorities in 2002, and every second entrepreneur was inspected by the fire authority.

In 2002, each small and medium business in Tajikistan was subjected to an average of 16 inspections with a

total duration of 17 working days. The frequency of inspections, however, varies significantly according to

the category of small and medium business. On average, every dehkan farmer was subjected to 10 different

inspections in 2002. Interestingly, the highest number of yearly inspections falls on individual entrepreneurs,

who were inspected an average of 17 times over the course of 2002. The large number of inspections of

individual entrepreneurs can be explained by the nature of such businesses and an absence of stringent

legal protection. The sheer number of individual entrepreneurs and their poor legal literacy make them

particularly vulnerable to frequent inspections.

61 Article 29 of the Tax Code of the Republic of Tajikistan, dated November 12, 1998, No. 664.62 «Instruction on the Procedure for Conducting Audits and Inspections of Tax Authorities with Respect to (Collection of) Taxes

and Other Obligatory Payments», approved by the Tax Committee under the Government of the Republic of Tajikistan, dated

November 28, 1997, Resolution No. 31.

Chart 50Chart 50Share of Tajik Entrepreneurs Inspected by Authorized Agencies in 2002Share of Tajik Entrepreneurs Inspected by Authorized Agencies in 2002

% of respondents

State Tax Inspection AuthorityState Tax Inspection Authority

0%0% 100%100%25%25% 75%75%

Fire AuthorityFire Authority

Sanitary-Epidemiological ServiceSanitary-Epidemiological Service

KhukumatsKhukumats

Environmental Safety AuthorityEnvironmental Safety Authority

Customs ServiceCustoms Service

State Standards AuthorityState Standards Authority

Ministry of Interior/Road AuthorityMinistry of Interior/Road Authority

Office of Public ProsecutorOffice of Public Prosecutor

95%95%

44%44%

35%35%

27%27%

24%24%

23%23%

18%18%

9%9%

State Industrial Safety Enforcement AgencyState Industrial Safety Enforcement Agency

50%50%

52%52%

6%6%

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According to the survey, the number of inspections conducted by tax authorities far exceeds those of other

agencies.

The frequency of inspections varies by economic activity and region. For example, activities such as

transportation, communications, and trade and public catering, which greatly impact public health and

safety, lend themselves to more frequent inspections.

The survey revealed that, on average, inspections occur most frequently in Dushanbe city and least often

in the Kulyab district of Khatlon province. These differences can be attributed to a number of factors,

including the level of concentration of both small and medium businesses and inspecting agencies in a region.

«There are more inspections in Dushanbe because each controlling agency has at least three regional-level units – city, district, and republican - entitled to conduct inspections…»

- Focus Group participant

Chart 51Chart 51Impact of Inspections in 2002Impact of Inspections in 2002

SMEsSMEs

Dehkan farmersDehkan farmers

Individual entrepreneurs

Individual entrepreneurs

19,219,2

17,417,4

6,86,8

Average duration of all inspections conducted in 2002

(number of working days)

Average duration of all inspections conducted in 2002

(number of working days)Average number of inspections in 2002Average number of inspections in 2002

1717

1313

1010

Average number of employees diverted from their duties

in the course of one inspection

Average number of employees diverted from their duties

in the course of one inspection

1,41,4

2,42,4

1,81,8

Average Number of Inspections per Entrepreneur in 2002, by Controlling AgencyAverage Number of Inspections per Entrepreneur in 2002, by Controlling Agency

Number of inspections per year

00

1,71,7

1,21,2

0,90,9

0,70,7

0,60,6

0,20,2

0,10,1

44

1,91,9

0,10,1

Tax Inspection Authority Tax Inspection Authority

Fire AuthorityFire Authority

Sanitary-Epidemiological ServiceSanitary-Epidemiological Service

KhukumatsKhukumats

Environmental Safety AuthorityEnvironmental Safety Authority

Customs ServiceCustoms Service

State Standards AuthorityState Standards Authority

Ministry of InteriorMinistry of Interior

Office of Public ProsecutorOffice of Public Prosecutor

State Industrial Safety Enforcement AgencyState Industrial Safety Enforcement Agency

Chart 52Chart 52

88

7,17,1

Chart 53Chart 53Average Number of Inspections per Small and Medium Business in 2002, by SectorAverage Number of Inspections per Small and Medium Business in 2002, by Sector

Number of inspections per year

Transportation and communications

Transportation and communications

Trade and public cateringTrade and public catering

ManufacturingManufacturing

AgricultureAgriculture

00 55 1010 1515

ConstructionConstruction

1818

1717

1616

99

77

2020

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The results once again demonstrate the impact that local authorities have on the inspections process, as well

as the lack of clear rules regulating many aspects of inspections.

Thirty-two percent of entrepreneurs have observed an increase in the number of inspections from 2001 to

2002, while 42% of respondents have not noticed a change over the same period. According to focus group

participants, one of the reasons for the perceived increase in the number of inspections could be a rise in the

number of inspecting agencies and/or the strengthening of some agencies’ supervisory functions.

Payments during Inspections

Costs incurred by entrepreneurs during inspections may include official expenses (e.g. fines, cost of goods

seized, cost of goods forfeited) as well as unofficial payments made either during or after an inspection.

The survey revealed that almost all of the respondents made unofficial payments in the course of inspections.

One reason for the ubiquitous nature of unofficial payments made during the course of inspections may be

the magnitude of official penalties, which do not always correspond with the seriousness of the violations

committed. Failing to observe fire safety rules, for example, is regarded as a criminal offense entailing a fine

that can vary from five hundred to eight hundred times the established minimum monthly wage.63 For larger

enterprises, this measure would be unlikely to pose an undue burden. However, for individual entrepreneurs

whose annual turnover may be well less than the fine, the impact is great. In some cases, an entrepreneur,

after paying such a fine, may be forced to close his business.

63 As of January 1, 2004, from 3,500 to 5,600 somoni (or from US $ 1,207 to US $ 1,930).

Chart 54Chart 54Average Number of Inspections per Small and Medium Business and the «Time Tax», by RegionAverage Number of Inspections per Small and Medium Business and the «Time Tax», by Region

00

24,524,5

17,317,3

18,418,4

8,88,8

5,25,2

12,312,3

«Time tax» for all inspections, number of

working days

«Time tax» for all inspections, number of

working daysAverage number of inspections per small and medium businessAverage number of inspections per small and medium business

66 1212 1818 2424

2323

1414

1414

1010

99

88

Dushanbe CityDushanbe City

Gorno-Badakhshan Autonomous Province

Gorno-Badakhshan Autonomous Province

Kulyab District (Khatlon Province)

Kulyab District (Khatlon Province)

Sughd ProvinceSughd Province

Regions under Republican Subordination

Regions under Republican Subordination

Kurgan-Tube District (Khatlon Province)

Kurgan-Tube District (Khatlon Province)

Chart 55Chart 55Unofficial Payments during InspectionsUnofficial Payments during Inspections

Individual entrepreneursIndividual entrepreneurs Dehkan farmersDehkan farmersSMEsSMEs0%0%

50%50%

100%100%

98%98% 97%97% 97%97%

% of respondents who were inspected

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I n s p e c t i o n s

[2003] 58 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Because of such situations, entrepreneurs often prefer to pay off the inspectors or, in general, not attract

the attention of inspecting authorities. Focus group participants also cited the lack of legal protection for

entrepreneurs as another important factor contributing to the spread of unofficial payment practices.

«Entrepreneurs do not want to have conflicts with inspectors and cause additional problems. Therefore, they are ready to pay off the inspectors so that they disappear…»

«I do pay (unofficial payments) because I don’t want to see my business closed...»

- Focus Group participants

The survey revealed that, as a result of inspections conducted, 24% of entrepreneurs were fined and another

8% had to undergo follow-up (thematic) inspections. Half of entrepreneurs did not encounter any negative

sanctions, which suggests inspectors may have received payment to ignore infractions.

As shown in Chart 56, the survey revealed that only 1% of entrepreneurs did not make any payments in

the course of inspections. Most entrepreneurs, however, paid up to 300 somoni (US $108) in official and

unofficial payments. In 2002, SMEs paid an average of 304 somoni (US $110) in the course of inspections,

whereas farmers paid an average of 159 somoni (US $57), and individual entrepreneurs paid an average of

111 somoni (US $40). According to focus group participants, one of the reasons for making payments during

the inspections process is that entrepreneurs are not aware of the penalties for a particular violation.

«I really do not know how much the penalties are. That is why I make unofficial payments to reduce the amount of fines that might be imposed, or not to pay any fines at all. But if I knew the exact amount of the fines, maybe I would rather pay them...»,

- Focus Group participant

Comparing the data from Chart 57 to the responses of entrepreneurs interviewed about unofficial payments,

one can deduce that about half the entrepreneurs made unofficial payments only in the course of inspections,

whereas others made both official and unofficial payments to reduce the penalties for proven violations. This

is further proof that the inspection process is very complicated for small and medium businesses.

Chart 56Chart 56Negative Sanctions Imposed Following InspectionsNegative Sanctions Imposed Following Inspections

% of respondents

FinesFines

Follow-up inspection on the same issues

Follow-up inspection on the same issues

Suspension of enterprise activity

Suspension of enterprise activity

Seizure of goodsSeizure of goods

0%0% 6%6% 18%18% 24%24%

24%24%

8%8%

7%7%

4%4%

12%12%

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C h a p t e r 7

[2003] 59B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

The costs incurred by entrepreneurs in the course of inspections vary according to region, with entrepreneurs

in the Gorno-Badakhshan Autonomous Province and the city of Dushanbe making the largest payments.

As demonstrated in the chart below, the costs incurred in the course of inspections often correlate with the

frequency of inspections.

Despite the fact that about 95% of respondents perceived the actions of inspecting bodies to be illegal, few

firms had ever contested such actions.

Among those who had not contested the actions of inspection authorities, 26% indicated the uncertainty

of a favorable outcome and 24% cited the possibility of negative repercussions from controlling agencies as

deterrents.

Chart 57Chart 57Costs Incurred during Inspections*Costs Incurred during Inspections*

% of respondents

Up to 100 somoniUp to 100 somoni

From 101 to 300 somoniFrom 101 to 300 somoni

From 301 to 600 somoniFrom 301 to 600 somoni

Over 601 somoniOver 601 somoni

No answerNo answer

0%0% 14%14% 42%42%28%28%

51%51%38%38%

46%46%

12%12%20%20%

25%25%

3%3%9%9%

6%6%

3%3%15%15%

5%5%

30%30%17%17%17%17%

56%56%

Individual entrepreneursIndividual entrepreneurs

Dehkan farmersDehkan farmers

SMEsSMEs

* Includes official and unofficial payments

Chart 58Chart 58Correlation between the Frequency of Inspections and the Costs Incurred during Inspections, by RegionCorrelation between the Frequency of Inspections and the Costs Incurred during Inspections, by Region

2020

3030

00

1010

1515

2525

55

150150

250250

5050

100100

200200

0 0

# of inspections(left scale)# of inspections(left scale)

Total costs incurred(right scale)

Total costs incurred(right scale)

som

on

i

Nu

mb

er

of

insp

ecti

on

s

Dushanbe CityDushanbe CityGorno-Badakh-shan Autonomous

Province

Gorno-Badakh-shan Autonomous

Province

Kulyab District (Khatlon Province)

Kulyab District (Khatlon Province)

Sughd ProvinceSughd Province Regions under Republican

Subordination

Regions under Republican

Subordination

Kurgan-Tube District

(Khatlon Province)

Kurgan-Tube District

(Khatlon Province)

Chart 59Chart 59Appeals Filed Against Perceived Illegal Actions of Inspecting AuthoritiesAppeals Filed Against Perceived Illegal Actions of Inspecting Authorities

% of respondents

SMEsSMEs Individual entrepreneursIndividual entrepreneurs Dehkan farmersDehkan farmers

Yes (6%) No answer (8%)

No (86%)

Yes (6%) No answer (6%)

No (89%)

Yes (3%) No answer (4%)

No (93%)

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I n s p e c t i o n s

[2003] 60 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

«Appealing to higher-ranking authorities is useless. The problem is that any agency will always stand up for its staff because of the cover-up practices that exist…»

- Focus Group participant

The Inspections Registration Book

The Inspections Registration Book (IRB) was introduced in Tajikistan in early 2001.64 In theory, the IRB

should become an effective tool for small and medium businesses to achieve a measure of control over

the frequency of inspections as inspectors and the enterprise are required to record each site visit. The

effectiveness of IRBs is questionable, however, largely because no government agency is responsible for

regularly checking the entries made in the IRBs.

Box 13. Documenting Site Visits in the Inspections Registration Book

The Inspections Registration Book must be filled in by both the inspecting agency and the entrepreneur

being inspected. The inspector must fill in information including the name of the inspecting state

authority; the full name and title of all state officials participating in the inspection; information on

the grounds for the inspection; approval from the proper authority to conduct the inspection, and the

findings of the inspection. The entrepreneur is responsible for documenting agreement with or objection

to the findings or conclusions of the inspection.

If an inspector refuses to fill in the Inspections Registration Book or makes an incorrect entry in the

Book, the head of the enterprise being inspected has the right to report such violations to the relevant

controlling agency.

In cases where the inspector fails to document required information in the IRB, proceedings may be

instituted against the inspecting agents.

According to focus group participants, the Inspections Registration Book has become an effective tool for

small and medium businesses to monitor and prevent groundless inspections.

64 Decree No. 542 of the President of the Republic of Tajikistan «On Introduction of the Book of Registration of Inspections for

Business Entities in the Republic of Tajikistan», dated March 28, 2001.

% of respondents who did not appeal against actions of inspecting authorities

No confidence in positive outcomeNo confidence in positive outcome

Availability of more effective and efficient methods

Availability of more effective and efficient methods

No reason to appealNo reason to appeal

Costs (court fees, legal fees)Costs (court fees, legal fees)

Possibility of negative consequences from inspecting agencies

Possibility of negative consequences from inspecting agencies

0%0%

Process is too lengthyProcess is too lengthy

10%10%

26%26%

24%24%

13%13%

10%10%

9%9%

5%5%

30%30%

Reasons for Not Appealing Perceived Illegal Actions of Inspecting AuthoritiesReasons for Not Appealing Perceived Illegal Actions of Inspecting Authorities Chart 60Chart 60

20%20%

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C h a p t e r 7

[2003] 61B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

«The IRB has become an effective instrument to reduce the number of inspections. Often, when entrepreneurs insist that the IRB be filled in, some inspectors – who don’t have the grounds or an authorization for the inspection – simply «retreat» and disappear…»

- Focus Group participant

Although it is obligatory for small and medium business to maintain an Inspections Registration Book, 67%

of individual entrepreneurs, 31% of farmers, and 19% of SMEs surveyed do not have IRBs. This indicates

that IRBs are not being very actively disseminated, given that they were introduced over 2 years ago.

Respondents report that inspectors generally do fill in the IRBs. Nevertheless, the relevant entries were not

made in 20% of the cases in which dehkan farmers were inspected.

One of the key reasons some entrepreneurs do not have IRBs is the absence of a government agency with

responsibility for distributing them. Some associations and other non-governmental organizations have

taken advantage of this situation by distributing IRBs to entrepreneurs for a fee.

Chart 61Chart 61Availability of the Inspections Registration BookAvailability of the Inspections Registration Book

% of respondents

SMEsSMEs Individual entrepreneursIndividual entrepreneursDehkan farmersDehkan farmers

Do not have (19%)

Have an IRB (81%)

Do not have (31%)

Have an IRB (69%)

Have an IRB (33%)

Do not have (67%)

Chart 62Chart 62Inspectors’ Documentation of Findings in the Inspections Registration BookInspectors’ Documentation of Findings in the Inspections Registration Book

% of inspected respondents holding Inspections Registration Books

SMEsSMEs Individual entrepreneursIndividual entrepreneurs Dehkan farmersDehkan farmers

Sometimes (8%)

Always (91%)

Sometimes (14%)

Always (86%)

Never (20%)

Always (75%)

Sometimes (5%)

Never (1%) Never (less than 1%)

Chart 63Chart 63Reasons for not Having the Inspections Registration BookReasons for not Having the Inspections Registration Book

% of respondents who cited these reasons

Unsure where to obtain oneUnsure where to obtain one

Plan to purchase one soonPlan to purchase one soon

Lack of practical benefitsLack of practical benefits

Unclear understanding of its purpose

Unclear understanding of its purpose

0%0% 20%20% 30%30%10%10%

High costHigh cost

37%37%

27%27%

21%21%

9%9%

4%4%

40%40%

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I n s p e c t i o n s

[2003] 62 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Entrepreneurs have begun to understand that increasing their regulatory awareness may help reduce the

number of inspections. Nevertheless, entrepreneurs still tend to rely on the government to improve matters.

For example, many entrepreneurs believe that the government should strengthen control over inspection

agencies, establish a more transparent system of inspections, and improve coordination between the

inspection agencies.

«Increasing the legal awareness of entrepreneurs so that they are able to assert their rights, as well as establishing effective control over inspecting agencies and enforcing relevant laws will help reduce the number of inspections…»

- Focus Group participant

The survey has revealed that the inspection process is one of the most complicated administrative procedures

for small and medium businesses. This is due to the large number of inspection agencies, poor coordination

between these agencies, severe penalties for violations, a low level of legal awareness of entrepreneurs, and

the absence of effective mechanisms to protect entrepreneurs’ rights.

Recommendations

1. Conduct a comprehensive comparative analysis of the functions performed by inspecting agencies to

determine which agency functions should be reorganized or eliminated.

2. Conduct a systematic review of the laws and regulations governing inspections with the goal of

developing a unified law which clarifies the functions and responsibilities of each agency authorized

to conduct inspections.

3. Introduce coordination mechanisms to eliminate multiple inspections of small or medium business

activities by various branches of the same inspecting agency.

4. Develop a risk-based system linked to firm activities and their relative importance to public health

and safety. This will give the government a mechanism for determining the frequency of inspections

required for a particular enterprise from a particular inspecting agency.

5. Disseminate Inspections Registration Books and encourage effective use of the books.

6. Disseminate, through media and public announcements, information regarding the current fees

and fines levied for various violations of rules and regulations covering business activities. This will

promote transparency and discourage unofficial payments.

7. Continue the program of increasing the legal awareness of entrepreneurs through mass media,

training courses, and workshops.

8. Enable entrepreneurs found in violation of regulations to appeal fines or other sanctions.

9. Consider providing regular training for inspecting officers to raise their level of competence, and

regularly testing inspector qualifications.

Chart 64Chart 64Perceptions of What Can Help Reduce the Number of InspectionsPerceptions of What Can Help Reduce the Number of Inspections

% of respondents

Increased legal awarenessIncreased legal awareness

Strengthening control over inspection agencies

Strengthening control over inspection agencies

Improving transparency of the inspections system

Improving transparency of the inspections system

Use of the Inspections Registration Book

Use of the Inspections Registration Book

Coordinating activities of the inspection agencies

Coordinating activities of the inspection agencies

195195

FirstpriorityFirstpriority

SecondprioritySecondpriority

ThirdpriorityThirdpriority

34%34% 13%13% 6%6%

13%13%

9%9%

5%5%

6%6% 9%9%

20%20%

5%5%

8%8%

8%8%

8%8%

18%18%

13%13%

10%10%0%0% 20%20% 30%30% 40%40% 50%50% 60%60%

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C h a p t e r 8

[2003] 63B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

LICENSING

Legislative Basis for Licensing

A license is a permission to carry out specific operations, with mandatory observance of requirements and

conditions established in legislation. Licensing incorporates a set of processes, carried out in compliance

with existing legal and regulatory acts, for issuance, re-issuance, suspension, termination, and revocation of

licenses.

Not all business activities are subject to licensing – the licensing process is directed at those activities which

may jeopardize the rights or the health and safety of the public or the defense capability and security of the

State.66 According to Article 49 of the Civil Code of the Republic of Tajikistan, the list of business activities

which are subject to licensing must be set out in a single law.67 The types of business activities presently

subject to licensing are listed in more than 43 laws and 41 additional normative acts,68 such as presidential

decrees and resolutions of the Tajik government, as well as executive orders and directives issued directly by

the ministries and agencies which issue licenses to business.

27% of respondents went through the licensing process in 2002. This is likely related to the large number of activities that are subject to licensing; there are more than 32 types and 1,000 subtypes of business activities requiring licenses:- as an example, the official «Classification of Types of Construction Work Subject to

Licensing»65 consists of 44 sections, which cover more than 300 types of activities.

The absence of a unified law on licensing, combined with the more than 43 laws and 41 normative acts governing the licensing process, has resulted in a non-transparent and cumbersome licensing process.

More than half the respondents who obtained licenses encountered difficulties acquiring comprehensive and reliable information on the application process.

In cases where established license fees are not dependent on the term of the license, agencies tend to issue licenses with short validity periods.

33% of respondents who obtained licenses made unofficial payments in the course of the licensing process. Entrepreneurs operating in the construction sector made unofficial payments most often.

65 The Classifier was approved by the Chairman of the Committee for Architecture and Construction under the Government of the

Republic of Tajikistan on July 5, 1997.66 Article 19 of the Law of the Republic of Tajikistan dated May 10, 2002, No. 46, «On Government Protection and Support of

Entrepreneurship in the Republic of Tajikistan».67 The Law is currently in the process of being ratified. 68 See Attachment B.

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L i c e n s i n g

[2003] 64 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Existing laws only provide for the basics of the licensing process,69 while specific conditions governing

licensing procedures are generally regulated by government resolutions.70 In some cases, however, the

terms and conditions for obtaining licenses are set forth in the instructions of agencies authorized to issue

particular types of licenses.71

In Tajikistan, more than 30 ministries and agencies are authorized to issue licenses for more than 32 types

of business activities.72 These types of activities are often broken down by type and subtype, with the total

number of classifications exceeding 1,000. For example, the official ‘Classification of Types of Construction

Work Subject to Licensing’ contains 44 sections, subdivided into more than 300 types of works that may be

carried out. The large number of types and subtypes of business activities subject to licensing has contributed

to increasing the reach of the process and the number of businesses affected.

Box 14. Excerpt from the «Classification of the Types of Construction Work Subject to Licensing»

A separate license is issued for each type of construction work to be conducted.

Section 8. Architectural Design

Types of work:1. General plans for buildings and/or facilities

2. Residential buildings

3. Civic buildings and facilities

4. Industrial buildings and facilities

5. Agricultural facilities

6. Hydrotechnical facilities

7. Power stations and facilities

8. Transport infrastructure

9. Restoration of architectural monuments

10. Reconstruction of buildings and facilities

11. Alignment and adjustment of standard designs

Section 9. Construction Design and Engineering

Types of work:1. Residential and civic buildings and facilities

2. Production and utility buildings of industrial enterprises

3. Engineering infrastructure: pipes, tanks, utility lines, and traffic overpasses

4. Agricultural buildings and facilities

5. Transport infrastructure: railways, motorways, tunnels, bridges, and airfields

6. Hydrotechnical and land improvement infrastructure: dams, water reservoirs, tunnels, drainage and irrigation systems

7. Power stations and facilities: local power plants, thermal plants, and hydropower plants

8. Reconstruction of buildings and facilities

9. Restoration of architectural monuments

10. Alignment and adjustment of standard designs

69 Licensing issues in industry laws are normally regulated by one article only. For example, the Law of the Republic of Tajikistan dated

September 3, 1999, No. 824 «On Tourism» states «Tourism activities shall be carried out on the basis of a license. The procedure for

licensing tourism activities in the Republic of Tajikistan shall be determined by the Government of the Republic of Tajikistan».70 For example, Resolution No. 497 of the Government of the Republic of Tajikistan «On Approving the Regulation on Licensing

Transportation and Transportation Support Services in the Republic of Tajikistan», dated December 8, 1998, establishes the

procedure for obtaining licenses to render transportation and transportation support services.71 E.g., Instruction «On the Procedure for Issuing Licenses for Professional Securities and Exchange Activities» approved by the

Ministry of Finance of the Republic of Tajikistan, No. 9/1-2, dated April 20, 1993.72 See Attachment B.

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C h a p t e r 8

[2003] 65B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Current legislation73 holds that that legal and regulatory acts issued by ministries, state committees, or

other public administration bodies at all levels will enter into force only after they have been examined for

compliance with existing laws and regulations, registered with the Ministry of Justice, and officially published

in the mass media. Despite these requirements, many acts – including the «Classification of the Types of

Construction Work Subject to Licensing» – have not been vetted through the process described above. When

coupled with a low legal awareness amongst entrepreneurs, and a lack of availability of information, such

acts, having no legal jurisdiction, create significant administrative barriers for small and medium businesses

needing to obtain licenses.

Access to Information

Twenty seven percent of entrepreneurs surveyed were required to obtain licenses in 2002. The information

presented below is based on their responses.

Entrepreneurs cited a lack of access to information on the application process as a key challenge: more

than half of respondents who obtained licenses noted that the process of obtaining relevant information

was difficult and complicated. Dehkan farmers encountered the most significant difficulties in accessing

information, with 83% of respondents citing this as an obstacle to doing business.

The availability of comprehensive and reliable information also varies by industry sector. When looked at

from a sectoral standpoint, entrepreneurs engaged in agriculture and manufacturing encountered the most

difficulties in obtaining information.

It is most difficult for entrepreneurs to obtain information on licensing procedures from the Ministry of

Communications, the Ministry of Justice, and Khukumats.

73 Law of the Republic of Tajikistan No. 698, dated November 12, 1998 «On Standard Legal Acts» and Law of the Republic of

Tajikistan No. 54, dated December 8, 2003 «On Standard Legal Acts».

Chart 65Chart 65Perceived Difficulty of Obtaining Information on the Licensing Process, by SectorPerceived Difficulty of Obtaining Information on the Licensing Process, by Sector

AgricultureAgriculture

ManufacturingManufacturing

ConstructionConstruction

Transportation and CommunicationsTransportation and Communications

90%90% 60%60%

Trade and Public CateringTrade and Public Catering

0%0%60%60% 30%30% 30%30%

Very difficultVery difficult Very easyVery easy

% of respondents obtaining licenses

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L i c e n s i n g

[2003] 66 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

The Licensing Process

The survey revealed that entrepreneurs encounter difficulties throughout the licensing process. Among the

main barriers are the high cost of the process, its lengthy duration, and the large number of documents

required.

The perceived difficulty of licensing for an entrepreneur displays a correlation with the types of activities he

or she is engaged in, as well as with the entrepreneur’s level of legal literacy. For example, obtaining a license

was most problematic for dehkan farmers – 85% of farmers who obtained licenses experienced problems

during the process. In addition, 53% of individual entrepreneurs and 61% of SMEs mentioned encountering

problems during the licensing process.

Licensing Costs

Licensing costs consist of both official payments (established by legislation/regulations for various types of

activities) and unofficial payments (which may be charged at any stage of the licensing process). The official

cost of a license depends on the type of business activity which it covers.

Chart 66Chart 66Perceived Difficulty of Obtaining Information on the Licensing Process, by Government AgencyPerceived Difficulty of Obtaining Information on the Licensing Process, by Government Agency

% of respondents obtaining information from the respective agencies

Ministry of CommunicationsMinistry of Communications

100%100% 75%75%

Ministry of JusticeMinistry of Justice

KhukumatsKhukumats

Ministry of Health Ministry of Health

Ministry of Economics and TradeMinistry of Economics and Trade

Committee of Architecture and ConstructionCommittee of Architecture and Construction

Government of TajikistanGovernment of Tajikistan

Committee for Food and ProcessingCommittee for Food and Processing

Transport AuthorityTransport Authority

75%75% 50%50% 25%25% 0%0% 25%25% 50%50%

Very difficultVery difficult Very easyVery easy

Chart 67Chart 67Obstacles Encountered During the Licensing ProcessObstacles Encountered During the Licensing Process

% of respondents obtaining licences

Large number of required documentsLarge number of required documents

Frequently changing licensing procedures

Frequently changing licensing procedures

Lengthy duration of the licensing process

Lengthy duration of the licensing process

Lack of informationLack of information

High costsHigh costs

0%0% 50%50%

Requirement to obtain more than one license

Requirement to obtain more than one license

25%25%

LargestdifficultyLargestdifficulty

2nd largestdifficulty2nd largestdifficulty

3rd largestdifficulty3rd largestdifficulty

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C h a p t e r 8

[2003] 67B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Box 15. Selected License Fees, by Type of Business Activity

License fees issued to legal entities for production and broadcasting of television and radio programs

are based on both the volume of broadcasting and the area covered.74 Fees range from US $300 to

US $3,000 dollars, payable in local currency using the official exchange rate on the date the license

is issued.

Issuance or extension of a license to provide employment services to citizens of the Republic of

Tajikistan seeking work abroad or to attract foreign workers into the Republic of Tajikistan costs 30

times the minimum monthly wage amount for legal entities (approximately US $50) and 10 times the

minimum monthly wage amount for individual entrepreneurs (approximately US $10).75

Issuance of a license for production and wholesaling of ethanol and alcoholic beverages (retailing

not included) for legal entities costs US $300 for a one-year license and US $50 to process the

application. A license for retailing of alcoholic beverages (for both legal entities and individual

entrepreneurs) costs US $50 for a one-year license and US $10 for processing.76 All payments must

be made in local currency using the official exchange rate on the date the license is issued.

Issuance of a license for purchase, storage, and sale of medications and pharmaceutical products

costs US $102 for a one-year license.77 All payments must be made in local currency using the

official exchange rate on the date the license is issued.

The chart below shows that licensing costs are highest for entrepreneurs in the construction sector. Overall,

the average cost (including official and unofficial payments) of the entire licensing process for entrepreneurs

in Tajikistan was 547 somoni (US $197).

Obtaining licenses was most expensive for SMEs and least expensive for individual entrepreneurs.

74 The size of the fee charged is determined in accordance with the Instruction On the Procedure for Payment of Fees and Application

of Tariff Requirements for Issuance of Licenses for Production of Television and Radio Programs and Television and Radio

Broadcasting, approved by Executive Order No. 53 of the Committee for Television and Radio Broadcasting under the Government

of the Republic of Tajikistan, dated August 2, 2000.75 Paragraph 8 of the «Interim Regulation on Issuance of Permits (Licenses) for Providing Employment Services to Citizens of the

Republic of Tajikistan Seeking Work Abroad and for Attracting Foreign Workforce into the Republic of Tajikistan», approved by

Decree No. 608 of the President of the Republic of Tajikistan, dated July 25, 2001.76 The fees charged for processing applications for licenses for production and wholesaling of ethanol and alcoholic beverages were

established by Resolution No. 131 of the Government of Tajikistan, dated April 7, 1999.77 The license fee was determined by the Ministry of Health of the Republic of Tajikistan.

Chart 68Chart 68Average Cost of the Licensing Process, by SectorAverage Cost of the Licensing Process, by Sector

ConstructionConstruction

AgricultureAgriculture

ManufacturingManufacturing

Transportation and CommunicationsTransportation and Communications

00 550550

Trade and Public CateringTrade and Public Catering 345345

322322

194194

183183

110110

In somoni

547547

220220 330330 440440

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L i c e n s i n g

[2003] 68 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

It is difficult to determine the breakdown of either official or unofficial payments made by entrepreneurs at

each stage of the registration process, due to a lack of transparency concerning fees established by individual

agencies. Nevertheless, 33% of respondents who obtained licenses indicated that they made unofficial

payments (cash, gifts or services) in the course of obtaining licenses. Individual entrepreneurs made unofficial

payments more often (36%) than SMEs or dekhan farmers.

According to focus group participants, unofficial payments are most often made to reduce the large number

of required documents or shorten the lengthy application process.

«When I obtained a license for the first time, I was required to submit a huge number of documents and got my license in 1.5 to 2 weeks. In applying the second time, I gave them 100 dollars and they issued the license in 2 days. They did not require as many documents as they did the first time…»

«It is easier and more efficient to pay unofficially than to go through the official issuing process. While waiting for the license, I would have lost more money than the amount I paid out unofficially…»

- Focus Group participants

As the chart below illustrates, unofficial payments were most often required of entrepreneurs in the

construction sector: 44% of them paid unofficially during the licensing process.

Chart 70Chart 70Did you Make Unofficial Payments in the Process of Obtaining Licenses?Did you Make Unofficial Payments in the Process of Obtaining Licenses?

% of respondents obtaining licenses

YesYes

NoNo

I don’t knowI don’t know

Individual entrepreneursIndividual entrepreneurs Dehkan farmersDehkan farmersSMEsSMEs

36%36%

60%60%

4% 4%

33%33%

57%57%

10%10%

17%17%

44%44%

39%39%

Chart 71Chart 71Unofficial Payments During the Licensing Process, by SectorUnofficial Payments During the Licensing Process, by Sector

% of respondents making unofficial payments

ConstructionConstruction

AgricultureAgriculture

ManufacturingManufacturing

Transportation and CommunicationsTransportation and Communications

0%0% 45%45%

Trade and Public CateringTrade and Public Catering

36%36%

34%34%

30%30%

17%17%

15%15%

44%44%

30%30%

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Licensing of Small and Medium Businesses

As mentioned earlier, 27% of entrepreneurs were required to obtain one or more licenses to carry out

their business activities in 2002. While 64% of SMEs were required to obtain licenses, only 6% of dehkan

farmers were required to do so. The rarity with which farmers obtained licenses is a function of the specific

nature of their activities and the size of their farmsteads. In cases where dehkan farmers were required to

secure licenses, these were generally for selling seed or producing, processing, storing, and selling livestock

products.78

«Only those farmers who have a lot of land and are involved in production and processing need licenses…»

- Focus Group participant

Most entrepreneurs interviewed needed to obtain only one license.

Depending on the type license required, an entrepreneur must submit from 4 to 17 documents to the relevant

licensing authority. To underscore the extensive scope of the process, a complete list of documents required

to obtain an initial license for the purchase, storage, and sale of medications and pharmaceutical products

not manufactured by the applicant is presented below.

78 Law of the Republic of Tajikistan, dated November 4, 1995, No. 118 «On Agricultural Crop Breeding»; Joint Regulation by the

Chief Directorate for Veterinary Services and the State Veterinary Inspection under the Ministry of Agriculture of the Republic of

Tajikistan, approved by Resolution No. 391 of the Government of the Republic of Tajikistan, dated October 1, 2002.

Chart 72Chart 72The Reach of the Licensing ProcessThe Reach of the Licensing Process

% of respondents

3%3%

27%27%

70%70%

6%6%

78%78%

12%12%

Don’t knowDon’t know

NoNo

YesYes

OneOne

TwoTwo

FourFour

ThreeThree

Are your activities subject to licensing?

Are your activities subject to licensing?

How many licenses do you need to obtain?

How many licenses do you need to obtain?

Chart 73Chart 73Share of Respondents Participating in the Licensing Process, by Sector Share of Respondents Participating in the Licensing Process, by Sector

% of respondents90%90%

0%0%

30%30%

84%84%

60%60%

ConstructionConstruction Transportation and Communications

Transportation and Communications

Trade and PublicCatering

Trade and PublicCatering

ManufacturingManufacturing AgricultureAgriculture

79%79%

23%23%18%18%

6%6%

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Box 16. Documents Required to Obtain a First-time License for the Purchase, Storage, and Sale of Medications and Pharmaceutical Products not Manufactured by the Applicant

1) Original and two copies of the license application prepared in accordance with the established form

and indicating the exact name, legal address, and bank account details of the applicant;

2) Notarized copies of Constituent Documents and of the State Registration Certificate;

3) Copies of documents confirming that the applicant is entitled to utilize the intended production

facilities;

4) Statement by the Local Sanitary and Epidemiological Authority;

5) Statement by the Local Fire Safety Authority;

6) List of the staff members, complied in accordance with the established form, attested to by the leader

of the legal entity, and stamped with the seal of the applicant, and

7) A recent copy of bank confirmation stating that the application fee has been paid in full.

According the results of the survey, entrepreneurs applied for licenses from Khukumats and the Transport

Authority most often. In addition to the other agencies listed, it should be noted that less than one percent

of entrepreneurs applied for licenses from the Ministry of Education, the State Insurance Authority, the

Ministry for Environmental Protection, and the National Bank.

The share of respondents who applied for licenses from Khukumats varies significantly from one region

to another. The highest percentage of those who obtained licenses from Khukumats was observed in the

Kulyab district of Khatlon province.

Tajikistan’s legislation establishes a variety of time limits for issuance of licenses, as well as for the timeframe

within which a licensing authority must notify an applicant whether his/her application has been accepted

or denied. For example, a decision on the issuance or denial of a license for construction activities must

Chart 74Chart 74Licenses Obtained, by Government AgencyLicenses Obtained, by Government Agency

% of respondents obtaining licenses

Committee for Architecture and ConstructionCommittee for Architecture and Construction

00 28%28%

KhukumatsKhukumats

Ministry of Agriculture Ministry of Agriculture

25%25%

10%10%

9%9%

8%8%

4%4%

2%2%

2%2%

2%2%

14%14%

16%16%

1%1%

Transport AuthorityTransport Authority

Committee for Food and ProcessingCommittee for Food and Processing

Ministry of Economy and TradeMinistry of Economy and Trade

Ministry of HealthMinistry of Health

Ministry of CommunicationsMinistry of Communications

Ministry of JusticeMinistry of Justice

Government of TajikistanGovernment of Tajikistan

Chart 75Chart 75Licenses Obtained from Khukumats, by RegionLicenses Obtained from Khukumats, by Region

% of respondents obtaining licenses

0%0% 25%25% 50%50%

49%49%

28%28%

26%26%

12%12%

11%11%

7%7%

Dushanbe CityDushanbe City

Gorno-Badakhshan Autonomous ProvinceGorno-Badakhshan Autonomous Province

Kulyab District (Khatlon Province)Kulyab District (Khatlon Province)

Sughd ProvinceSughd Province

Regions under Republican SubordinationRegions under Republican Subordination

Kurgan-Tube District (Khatlon Province)Kurgan-Tube District (Khatlon Province)

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be taken within 30 days of the date of application. In other cases, such as in the sphere of pharmaceutical

practice, timeframes are not specified at all. Nevertheless, according to the survey, the time within which

licenses are usually issued are suitable to entrepreneurs. The Ministry of Health, which takes an average of

11 days to issue a license or deny an application, processes applications the most slowly.

Licensing Terms

Tajik legislation establishes validity periods for licenses through reference to the type of business activity

being carried out and the category of small and medium business acquiring the license. For example,

construction licenses are issued for a term of not more than one year,79 while pharmaceutical licenses are

issued for a term of up to 5 years.80 Licenses for transportation services are issued to individual entrepreneurs

for a term not exceeding one year and to legal entities for a term of no less than one year.81

License fees are often established as flat fees for each year during which the license is valid. In such cases,

most entrepreneurs prefer to obtain licenses with limited validity periods (one year or less) due to financial

constraints as well as uncertainty about the type of activities they will be engaged in the following year.

In cases when license fees are not dependent on the validity period of the license, entrepreneurs prefer to

obtain licenses for the maximum term possible. As the procedure for determining license validity is often

not clearly articulated in relevant legislation, however, terms are determined at the discretion of the issuing

agency. In general, licenses are issued for short periods of validity, even when longer terms are requested

by the applicants. For instance, the term of the license for providing legal consulting services may range

from one to five years.82 As the exact period of validity of the licenses is established by the Board of Experts

of the Ministry of Justice, licenses are usually issued for a term of two or three years. Therefore, the rights

of entrepreneurs to choose the validity period and the price of licenses issued to them are limited, and

sometimes violated due to the ambiguity of applicable legislation.

79 Paragraph 3.5 of the Regulation «On State Licensing of Construction Activities in the Republic of Tajikistan» approved by

Resolution No. 211 of the Government of the Republic of Tajikistan, dated May 6, 1997.80 Paragraph 6 of the Regulation «On the Procedure for Licensing of Pharmaceutical Activities in the Republic of Tajikistan», approved

by Resolution No. 245 of the Government of the Republic of Tajikistan, dated July 5, 2002. 81 Regulation «On Licensing of Transport Activities in the Republic of Tajikistan», approved by Resolution No. 252 of the Government

of the Republic of Tajikistan, dated June 11, 2001.82 Paragraph 12 of the Regulation «On the Procedure for Licensing of Attorney and Legal Consulting Services», approved by Resolution

No. 42 of the Government of the Republic of Tajikistan, dated February 18, 1998.

Chart 76Chart 76Duration of the Licensing Process, by Government AgencyDuration of the Licensing Process, by Government Agency

Average number of working days

00 1212

1111

99

88

77

77

77

66

44

88

1010

44

44

Committee for Architecture and ConstructionCommittee for Architecture and Construction

KhukumatsKhukumats

Ministry of Agriculture Ministry of Agriculture

Transport AuthorityTransport Authority

Committee for Food and ProcessingCommittee for Food and Processing

Ministry of Economy and TradeMinistry of Economy and Trade

Ministry of HealthMinistry of Health

Ministry of CommunicationsMinistry of Communications

Ministry of JusticeMinistry of Justice

Government of TajikistanGovernment of Tajikistan

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«I want to obtain a five-year license. However, as clear license terms are not stipulated in legislation, there is no guarantee that I will be issued a five-year license, especially since the cost of the license does not depend on its period of validity. The officials are certainly better off issuing licences repeatedly year after year to contribute to the Government budget and, incidentally, to line their own pockets…»

- Focus Group participant

The sentiment quoted above reflects the data obtained in the course of the survey. As can be seen in Chart

77, government agencies tend to issue licenses with validity periods of up to one year.

The Government of Tajikistan has already guaranteed its support for entrepreneurship by establishing and

introducing simplified licensing procedures for entrepreneurial activities.83 This process should be further

simplified after enactment of the Law «On Licensing». The law is expected to provide a detailed list of the

types of business activities that are subject to licensing as well as the general principles guiding the licensing

process.

Recommendations

1. Consider reducing the number of business activities that are subject to licensing, as well as the

number of required documents and the cost of the licensing process. Enact a Law listing activities for

which licenses are compulsory as well as procedures for obtaining such licenses.

2. Enforce current legislation allowing entrepreneurs to choose preferred validity periods for licenses.

3. Consider extending the terms of licenses for selected activities to reduce investment risk. If this step

were taken, investors (both local and foreign) would then feel more confident about investing in

Tajikistan.

4. Develop and disseminate information outlining licensing procedures as well as a standardized kit of

documents required for licensing, to be used as a model for entrepreneurs. Distribute these materials

through local Khukumats, non-government organizations, and business associations.

5. Consider the introduction of the «consent through silence» rule in issuance of select licenses.

The rule switches the burden of action from the entrepreneur to the state – if state officials do not

meet the deadline to issue a final decision, the license is issued by default (this concept has been

introduced in Spain and Italy and has resulted in a dramatic reduction in time for business start-up).

83 Article 23 of the Law of the Republic of Tajikistan, dated May 10, 2002 No. 46, «On Government Protection and Support of

Entrepreneurship in the Republic of Tajikistan».

Chart 77Chart 77Terms of the Licenses, by Government AgenciesTerms of the Licenses, by Government Agencies

% of respondents who obtained licenses from these agencies

0%0% 100%100%25%25% 50%50% 75%75%

From 2 to3 yearsFrom 2 to3 years

From 1 yearto 2 yearsFrom 1 yearto 2 years

Up to 1 yearUp to 1 year

From 3 to5 yearsFrom 3 to5 years

Over 5 yearsOver 5 years

Committee for Architectureand Construction

Committee for Architectureand Construction

Ministry of Agriculture Ministry of Agriculture

Ministry of Economy and TradeMinistry of Economy and Trade

Khukumat (oblast/city/rayon)Khukumat (oblast/city/rayon)

Ministry of HealthMinistry of Health

Committee for Food and Processing

Committee for Food and Processing

Ministry of JusticeMinistry of Justice

Government of TajikistanGovernment of Tajikistan

Ministry of CommunicationsMinistry of Communications

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STANDARDIZATION AND CERTIFICATION

Standardization and certification are two processes within a system aimed at ensuring both product quality

and consumer safety. Standardization refers to the establishment of a range of norms and requirements for

products, services and methods of production which are likely to be replicated or reproduced on a large-

scale, long-term basis. Certification is a process of verification that products, works or services comply to the

norms, rules and characteristics established (e.g. to standards).

Standardization in Tajikistan

The goal of standardization is to ensure that products and services do not endanger the health and safety

of consumers, and are not harmful to the environment. Standardization is also aimed at: (i) guaranteeing

that products and services comply with their intended functional uses and employ appropriate scientific and

technological processes in their development, (ii) promoting competitiveness in international markets, and

(iii) protecting consumer interests and rights.84 Products and services that comply with the requirements of

relevant standards earn marks of conformity.

Standardization in Tajikistan is governed by the Constitution, the Law «On Standardization», local

regulatory acts, and international regulations on standardization that are acknowledged by the Republic of

Tajikis tan.85 The list of normative acts on standardization include classifications for technical and economic

information as well as rules, norms, and recommendations.

The business activities of 20% of entrepreneurs were subject to standardization in 2002 and the products and services of 42% of entrepreneurs were subject to certification.

Three-fourths of respondents were issued certificates valid for less than one year.

On average, an entrepreneur paid 127 somoni (including official and unofficial payments) to obtain all necessary standards and 192 somoni for all obligatory certificates; this amounts to 24% and 37% of the per capita GDP in 2002, respectively.

For more than half of the respondents who obtained standards/certificates, finding comprehensive and reliable information on the relevant procedures was a key difficulty.

The existing standardization system has been inherited from the USSR. The system has not been updated in recent years and many of the existing standards are in need of revision.

84 Article 1 of the Law of the Republic of Tajikistan dated December 14, 1996, No. 333 «On Standardization».85 Article 3, of the Law.

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Standardization Agencies

Government regulation of standardization processes is carried out by Tajikistan’s Agency for

Standardization, Metrology, Certification, and Trade Inspections under the Ministry of Economy and Trade

(hereafter, «TajikStandart»).86 TajikStandart coordinates public administration agencies’ activities with

social organizations and business entities, formulates and implements government standardization policy,

and establishes standardization rules.

The government standardization system also includes other government agencies as mandated by law.

Box 17. Government Agencies Involved in Standardization Activities87

1. State Committee for Construction and Architecture – for the construction industry.

2. Ministry of Environmental Protection – for the use of natural resources and environmental protection.

3. Ministry of Public Health – for the medical supplies industry, pharmaceuticals industry, etc.

4. Ministry of Education – for curriculum guidelines.88

5. Ministry of Finance – for accounting standards.89

Standards are the normative documents of the standardization process. Based on scientific and technological

achievements, as well as on the results of practical experience, standards are meant to assure optimal benefit

to consumers, producers and the public at large.

There are several categories of standards, which are applied selectively depending on the sphere or activity

concerned:

1) International (regional) standards;

2) Intergovernmental standards;90

3) Governmental standards of the Republic of Tajikistan;91

4) Industry standards;

5) Enterprise standards;92

6) Technical standards.

Products and services that comply with the requirements of relevant standards are given marks of

conformity.

The law does not specify the products or services that are subject to standardization. As per Article 2 of

the Law «On Standardization», however, products, services and methods of production that are likely to be

replicated or reproduced on a large-scale basis must be standardized.93

86 Article 6 of the Law of the Republic of Tajikistan dated December 14, 1996, No. 333 «On Standardization».87 Ibid.88 Article 7 of the Law of the Republic of Tajikistan, dated December 27, 2003, No. 899 «On Education». 89 Resolution of the Government of the Republic of Tajikistan, dated November 4, 2002, No. 428 «On International Accounting

Standards».90 Intergovernmental standards are applicable in Tajikistan and do not need to be legalized as national government standards.91 Governmental standards are developed and approved by a standardization agency authored to do so.92 Enterprise standards are developed and approved independently by business entities, provided there is a need for applying such

standards.93 Neither the Law «On Standardization», nor other regulatory acts provide a clear definition of «products, services, and methods of

production that are likely to be replicated, or reproduced on a large scale basis».

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The Process of Standardization in Tajikistan

In the event a product is not subject to any of the standards applicable in the Republic of Tajikistan, the

manufacturer must develop its own technical terms to meet the existing requirements for:

environmental, public heath, property, and occupational safety;

industrial sanitation;

technical, technological, and information compatibility and interchangeability, and

basic product characteristics, etc.

According to the survey results, every fifth entrepreneur was required to have their products/services

certified. Notably, 36% of the SMEs surveyed took part in the standardization process.

Diagram 2Diagram 2Products, Works and Services Subject to StandardizationProducts, Works and Services Subject to Standardization

Products, works and services subject to

standardization

Products, works and services subject to

standardization

* Products - raw materials, goods or any other movable property (including all types of energy),

including hard currency and valuables, as well as immovable property.

** Services - entrepreneurial activities as related to provision of services to the population,

enterprises, and organizations.

* Products - raw materials, goods or any other movable property (including all types of energy),

including hard currency and valuables, as well as immovable property.

** Services - entrepreneurial activities as related to provision of services to the population,

enterprises, and organizations.

Products*Products* Services**Services** WorksWorks

IndustrialIndustrialConsumer

goodsConsumer

goods IndustrialIndustrialConsumerservices

Consumerservices

Models(brands, models, articles, etc.)

Models(brands, models, articles, etc.)

Models(styles, etc.)

Models(styles, etc.)

ProductionProduction

TechnologicalTechnological

ManagerialManagerial

Infrastructure processes(supply and utility)

Infrastructure processes(supply and utility)

Typical processes and theirelements

Typical processes and theirelements

Diagram 3Diagram 3An Example of Product Standardization ProcessAn Example of Product Standardization Process

EntrepreneurEntrepreneur

Three copies of Application and Technical Terms in Russian and Tajik are filed withThree copies of Application and Technical Terms in Russian and Tajik are filed with

A Certificate, on the basis of which the entrepreneur is entitled to manufacture the product, is issued to

A Certificate, on the basis of which the entrepreneur is entitled to manufacture the product, is issued to

TajikStandart

(Experts review compliance with the requirements)

TajikStandart

(Experts review compliance with the requirements)

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The standardization requirement also varies according to type of economic activity. In the industrial sector,

for example, approximately 32% of respondents indicated that their products/services must be standardized,

while only 12% of respondents in the agricultural sector were subject to standardization.

Obtaining the obligatory number of standards depends upon the type of product to be manufactured or

service to be provided. The results of the survey revealed that during one year of operation, 78% of individual

entrepreneurs had to obtain one standard; 10% mentioned two standards, and 12% received more than two

standards.

Chart 78Chart 78Share of Respondents Requiring StandardizationShare of Respondents Requiring Standardization

% of respondents

YesYes

NoNo

No answerNo answer

100%100%

50%50%

25%25%

0%0%

75%75%

Individual entrepreneursIndividual entrepreneursSMEsSMEs Dehkan farmersDehkan farmers

61%61%

36%36%

3%3%

20%20%

77%77%

3%3%

84%84%

12%12%

4%4%

Is standardization required for your business?Is standardization required for your business?

Chart 79Chart 79Standardization Requirements, by SectorStandardization Requirements, by Sector

% of respondents

ManufacturingManufacturing

ConstructionConstruction

Transporting and communicationsTransporting and communications

Trade and public cateringTrade and public catering

AgricultureAgriculture

32%32%

0%0% 18%18% 36%36%

26%26%

22%22%

20%20%

12%12%

Chart 80Chart 80Number of Standards Obtained During One Year of OperationNumber of Standards Obtained During One Year of Operation

% of respondents obtaining standards

OneOne

TwoTwo

More than twoMore than two

100%100%

50%50%

25%25%

0%0%

75%75%

SMEsSMEsIndividual entrepreneursIndividual entrepreneurs Dehkan farmersDehkan farmers

12%12%

64%64%

16%16%

20%20%

4%4%

61%61%

35%35%

78%78%

10%10%

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The requirement to obtain standards also differs by type of economic activity. In agriculture, for example,

35% of entrepreneurs had to secure more than two standards in one year of operation, whereas only 12% of

respondents engaged in trade and public catering were required to do so.

Approximately 90% of the entrepreneurs whose products, processes, or services were standardized received

standards from TajikStandart. Special attention in this survey has, therefore, been devoted to the activities

of this regulating agency.

Validity Periods of Standards

Tajik legislation, including the Law «On Standardization», does not specify validity periods for standards.

Consequently, standards tend to be issued for short durations. The results of the survey reveal that most

small and medium businesses applying for standardization (89%) obtained standards valid for only up to one

year. In most cases, the validity of standards obtained in the farming sector did not exceed 6 months.

Difficulties of the Standardization Process

Forty-four percent of respondents reported that the high cost of the standardization process was the key

difficulty. The large number of documents was cited as the second most important challenge (42%) and the

lengthy processing period was cited as the third most pressing problem (32%).

Chart 81Chart 81Validity of Standards Obtained from TajikStandart, by SectorValidity of Standards Obtained from TajikStandart, by Sector

% of respondents requiring standardization

up to 6monthsup to 6months

up to 1 yearup to 1 year

up to 2 yearsup to 2 years

up to 3 yearsup to 3 years

over 3 yearsover 3 years

ManufacturingManufacturing

ConstructionConstruction

Transportation and communications

Transportation and communications

Trade and publiccatering

Trade and publiccatering

AgricultureAgriculture

0%0% 60%60% 100%100%20%20% 40%40% 80%80%

31%31% 4%4% 10%10%52%52%

63%63%28%28% 8%8%

73%73%27%27%

63%63%26%26% 11%11%

71%71%18%18% 11%11%

Chart 82Chart 82Problems in the Standardization ProcessProblems in the Standardization Process

% of respondents requiring standardization

Most SeriousProblemMost SeriousProblem

2nd Serious Problem2nd Serious Problem

3rd Serious Problem3rd Serious Problem

Large number of documents required

Large number of documents required

Frequent changes in procedureFrequent changes in procedure

Lengthy processing periodLengthy processing period

Lack of access to information on procedures

Lack of access to information on procedures

High costsHigh costs

0%0% 50%50%25%25%

Requirements to obtain more than one standardRequirements to obtain more than one standard

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In addition, focus group participants noted difficulties caused by the absence of a uniform approach to

standardization in cases when laboratory testing equipment is unavailable.

«Standardization agencies do not accept certificates from countries of origin, even for goods that cannot be tested in Tajikistan. For example, there is not a single laboratory in Tajikistan in which to test computers, but when I import computers I am forced to have them standardized and to pay for the whole process in full…»

- Focus Group participant

Official standardization costs are established by TajikStandart in coordination with the Ministry of Finance and

the Agency for Anti-Monopoly Policy and Support of Entrepreneurship under the Government of the Republic

of Tajikistan. These costs vary according to labor inputs for each type of product, process or service to be

standardized. Since a majority of entrepreneurs find it difficult to distinguish between the official and unofficial

portions of the standardization fees, the costs referred to herein include both official and unofficial expenses.

According to respondents, the average cost of securing a standard is 127 somoni, or US $46. Notably,

about half the respondents obtaining standards spent less than 100 somoni (US $36) per standard. The

standardization process appeared to be most expensive for SMEs, which pay an average of 296 somoni (US

$107) for necessary standards.

Timeframes for processing standardization applications are related to the man-hours each standardizing

agency has determined as necessary to evaluate an application for each type of product/service. Survey

results indicate that obtaining a standard from the Ministry of Education took the longest – an average of 13

working days per standard.

Chart 83Chart 83Average Cost of Obtaining All Necessary StandardsAverage Cost of Obtaining All Necessary Standards

Amounts in somoni300300

200200

100100

0%0%

Individual entrepreneursIndividual entrepreneursSMEsSMEs Dehkan farmersDehkan farmers

296296

183183

100100

Chart 84Chart 84Time Required to Obtain One Standard, by Standardization AgencyTime Required to Obtain One Standard, by Standardization Agency

Average number of working days

Ministry of EducationMinistry of Education

Ministry of Natural ResourcesMinistry of Natural Resources

TajikStandartTajikStandart

Committee for Architecture and Construction

Committee for Architecture and Construction

Ministry of HealthMinistry of Health

1313

00 1010 1515

88

77

66

55

66 66

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More than half of the entrepreneurs surveyed had difficulty obtaining reliable information on the

standardization procedure from TajikStandart. Specifically, individual entrepreneurs encountered this

problem most often (68%).

Certification in Tajikistan

Certification procedures in Tajikistan are regulated by the Law «On Certification of Products and Services»

and other regulatory acts.94 Similar to licensing, certification is carried out with the goal of protecting the

rights and health of consumers by barring low-quality or defective products from entering local markets.

Imported and local products, processes, and services are subject to certification;95 the certification procedure

is the same for all types of products.

A foreign certificate indicating the country of origin and compliance with established requirements is

acknowledged in Tajikistan if the foreign certificate is issued under a certification system to which Tajikistan

is a party. In that case, the foreign certificate is legalized upon issuance of a Tajik certificate for the product

in question.

94 Atricle 2 of the Law of the Republic of Tajikistan dated December 13, 1996, No. 313 «On Certification of Products and Services».95 Preamble, of the Law.

Chart 85Chart 85Perceived Difficulty of Obtaining Information on the Standardization Process from TajikStandartPerceived Difficulty of Obtaining Information on the Standardization Process from TajikStandart

% of respondents requiring standardization

75%75% 25%25% 25%25%50%50% 0%0% 50%50%

Individual entrepreneursIndividual entrepreneurs

SMEsSMEs

Dehkan farmersDehkan farmers

Very difficultVery difficult Very easyVery easy

Diagram 4Diagram 4

* At the request of the applicant, the certifying agency may, after selection and identification of product samples, provide an assessment of the newly certified product(s) or certify the production process

* At the request of the applicant, the certifying agency may, after selection and identification of product samples, provide an assessment of the newly certified product(s) or certify the production process

EntrepreneurEntrepreneur

Testinglaboratory

Testinglaboratory

Testing of product samplesTesting of product samples

Copy of product test statementCopy of product test statement

Product test statement

Product test statement

ProductsamplesProductsamples

Certifying AgencyCertifying Agency

The Certification Procedure*The Certification Procedure*

Certification application and product sample are submitted to

Certification application and product sample are submitted to

Certificate or Letter of Denial is forwarded to

Certificate or Letter of Denial is forwarded to

Certified products are entered in the State Register

Certified products are entered in the State Register

Selection and identification

of samples

Selection and identification

of samples

Analysis of the results obtained and

decision-making

Analysis of the results obtained and

decision-making

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Box 18. The Foreign Certificate Acknowledgement Process

The process of legalizing foreign certificates for imported goods:

1. Submission of Application for Acknowledgement of a Foreign Certificate and accompanying

documents;

2. Analysis of the documents received;

3. Acknowledgement or denial of the foreign certificate and, if denied, justification for denial and

description of proposed certification procedures, and

4. Legalization of the foreign certificate in the form of re-certification as a Tajik certificate and

subsequent registration.

There are two types of certification in Tajikistan – mandatory and voluntary.96 Voluntary certification occurs

when third parties or foreign partners of local enterprises require additional certification of goods produced

or services rendered. Mandatory certification is carried out in cases as stipulated by law.97 The list of goods,

products, and services produced in or imported to Tajikistan that are subject to mandatory certification is

established by the Government of the Republic of Tajikistan.98

According to survey results, 42% of entrepreneurs said that their products/services were subject to mandatory

certification. The requirement, however, differs according to business category. For instance, 88% of dehkan

farmers required mandatory certification. This high percentage can partially be explained by the need for

dehkan farmers to obtain a Land Tenure Certificate.99 Mostly engaged in trade, individual entrepreneurs are

infrequently subject to mandatory certification as the goods they sell have already been certified.

Certification Agencies

TajikStandart is the principal government agency that issues certificates of compliance for products,

processes, and services, as well as certificates authorizing the use of marks of conformity.100 Besides

TajikStandart, there are a number of other government agencies responsible for certification.

96 Articles 6 – 18, of the Law.97 For example, as per Article 19 of the Law of the Republic of Tajikistan dated November 29, 2000, No. 22 «On Transportation»,

the means of transportation must be certified.98 See List #7, Annex F.99 Article 3 of the Law of the Republic of Tajikistan dated May 10, 2002 , No 48 «On Dehkan Farming».100 Section 2 of the Resolution of the Cabinet of Ministers dated June 2, 1994, No. 249 «On the National System of Certification of

Products, Work, and Services in the Republic of Tajikistan».

Chart 86Chart 86Share of Respondents Requiring Certification, by SectorShare of Respondents Requiring Certification, by Sector

% of respondents

AgricultureAgriculture

ManufacturingManufacturing

Transportation and communications

Transportation and communications

ConstructionConstruction

Trade and public cateringTrade and public catering

88%88%

0%0% 60%60%

44%44%

43%43%

32%32%

30%30%

30%30%

90%90%

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Box 19. Government Agencies Involved in Standardization Activities

1) Ministry of Transportation – issues vehicle quality certificates;101

2) Ministry of Health – issues certificates of compliance and quality certificates for medications;

cosmetics, medical nutrition products, medical products and equipment, and food additives;102

3) State Committee for Land Use and Land Resources – issues land use certificates;103

4) Ministry of Communications – issues certificates for the right to use communication technologies;104

5) Chamber of Commerce and Industry – issues certificates of origin in the Republic of Tajikistan, and105

6) Ministry of Agriculture – issues phyto-sanitary certificates and pedigree livestock breeding

certificates;106

Ninety-six percent of dehkan farmers obtained certificates from the State Committee for Land Use and Land

Resources. By contrast, 59% of SMEs and individual entrepreneurs obtained certificates from TajikStandart.

Number of Certificates Required

The number of certificates required depends upon the type of business activity in which entrepreneurs are

engaged. Entrepreneurs involved in foreign trade operations, for example, must secure a minimum of two

certificates:107

Certificate of compliance, issued by TajikStandart or by another authorized agency

Certificate of origin, obtained from the Chamber of Commerce and Industry.

The survey revealed that an overwhelming majority of dehkan farmers (98%) obtained only one certificate

during one year of operation. Approximately two thirds of individual entrepreneurs (65%) and SMEs

(62%) received only one certificate during one year of operation, with this indicator being the highest for

101 Resolution, dated March 4, 2002, No. 93 «On the Procedure for Issuing Vehicle Quality Certificates».102 Resolution, dated June 10, 1996, No. 258 «On Establishment of a Government Research Center for Expert Analysis and Certification

of Pharmaceutical Products, Medical Equipment, Medical and Sanitary and Hygienic Products, Medical Nutrition Products, and

Cosmetics». 103 Land Code of the Republic of Tajikistan, dated December 13, 1996.104 Law of the Republic of Tajikistan, dated December 27, 1993, No. 893, «On Communications».105 Resolution dated January 28, 1994, No 13 «On the Agency Authorized to Issue Certificates of Origin in the Republic of

Tajikistan».106 Law of the Republic of Tajikistan, dated July 20, 1994, No. 985 «On Pedigree Livestock Breeding».107 Section 6 of the Resolution dated March 16, 1999, No 97 «The Procedure for Certification of Food Products and Other Goods

Imported into or Exported from the Republic of Tajikistan».

Chart 87Chart 87Certificates Obtained by SMEs and Individual Entrepreneurs, by Certifying AgencyCertificates Obtained by SMEs and Individual Entrepreneurs, by Certifying Agency

% respondents obtaining certificates

78%78%

TajikStandartTajikStandart

Ministry of HealthMinistry of Health

Chamber of Commerce and Industry

Chamber of Commerce and Industry

Ministry of Transportation Ministry of Transportation

OtherOther

59%59%

0%0% 45%45%

8%8%

8%8%

6%6%

30%30%

20%20%

60%60%15%15%

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the construction sector (71%) and lowest for the transportation and communications industry (55%).

In agriculture, most entrepreneurs were required to obtain only one certificate.

Validity of Certificates

Depending on the type and purpose of the certificate, certificates may be valid for a fixed period of time or

for life. For example, the Land Tenure Certificate is a lifetime certificate which would only be re-certified

if there were changes in land use legislation or procedures.108 Certificates of origin and vehicle compliance

certificates are valid for 12 months.109, 110

The terms of most certificates are less than one year. According to the survey, 32% of entrepreneurs obtained

certificates for a term of up to six months, and 43% of respondents obtained certificates with periods of

validity ranging from six months to one year. In the farming sector, however, 50% of certificates are valid for

more than one year.

108 Section 8 of the Resolution dated September 4, 1999, No 389 «Provision on the Procedure for Processing and Issuance of Land

Tenure Certificates and Land Share Certificates».109 Section 1.2. of the «Instruction on the Implementation of the Procedure for Product Identification, Processing, and Issuance of

Certificates of Origin for Goods and of Other Documents Related to Carrying out Foreign Economic Activities», approved by the

Chairperson of the Chamber of Commerce and Industry of the Republic of Tajikistan on August 22, 2001. 110 Resolution dated March 4, 2003, No 93 «On the Procedure for Issuance of Vehicle Quality Certificates».

Chart 88Chart 88Number of Certificates Obtained during One Year of OperationNumber of Certificates Obtained during One Year of Operation

% of respondents obtaining certificates

Threeor moreThreeor more

TwoTwo

OneOne

100%100%

50%50%

25%25%

0%0%

75%75%

Individual entrepreneursIndividual entrepreneursDehkan farmersDehkan farmers SMEsSMEs

98%98%

65%65% 62%62%

11%11%

24%24%

13%13%

25%25%

Chart 89Chart 89Number of Certificates Required during One Year of Operation, by SectorNumber of Certificates Required during One Year of Operation, by Sector

% of respondents obtaining certificates

OneOne

TwoTwo

More than twoMore than two

ManufacturingManufacturing

ConstructionConstruction

Transportation andcommunications

Transportation andcommunications

Trade and publiccatering

Trade and publiccatering

AgricultureAgriculture

0%0% 75%75% 100%100%25%25% 50%50%

98%98%

26%26%

55%55%

71%71% 23%23%6%6%

64%64%

69%69% 14%14% 17%17%

10%10%

10%10% 36%36%

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With the exception of the State Committee for Land Use and Land Resources, government certification

agencies usually issue short-term certificates with validities of up to one year.

Difficulties Encountered in the Certification Process

Respondents cited the most pressing difficulty with the certification process as high costs (47%), followed by

the large number of documents required (38%). Respondents also mentioned the length of the application

processing period as a key difficulty (35%). Notably, the list of problems encountered by respondents in the

certification process mirrors those identified for the standardization process.

Chart 90Chart 90Validity of Certificates Obtained from TajikStandart, by SectorValidity of Certificates Obtained from TajikStandart, by Sector

% of respondents obtaining certificates

Up to6 monthsUp to6 months

Up to1 yearUp to1 year

Over1 yearOver1 year

Trade and public catering

Trade and public catering

AgricultureAgriculture

0%0% 80%80% 100%100%40%40% 60%60%

Transportation and communications

Transportation and communications

20%20%

ConstructionConstruction

ManufacturingManufacturing

44%44% 11%11%45%45%

14%14%28%28% 58%58%

50%50% 45%45% 5%5%

50%50% 50%50%

39%39% 50%50% 11%11%

Chart 91Chart 91Validity of Certificates, by Certifying AgencyValidity of Certificates, by Certifying Agency

% of respondents obtaining certificates

Ministry of AgricultureMinistry of Agriculture

State Committee for Land Use and Land Resources

State Committee for Land Use and Land Resources

Ministry of HealthMinistry of Health

Chamber of Commerce and Industry

Chamber of Commerce and Industry

Ministry of TransportationMinistry of Transportation

0%0% 100%100%50%50%

TajikstandartTajikstandart

Ministry of CommunicationsMinistry of Communications

25%25% 75%75%

Up to 6 monthsUp to 6 months

Up to 1 yearUp to 1 year

Up to 2 yearsUp to 2 years

Up to 3 yearsUp to 3 years

Over 3 yearsOver 3 years

Chart 92Chart 92Problems with CertificationProblems with Certification

% of respondents obtaining certificates

Problem # OneProblem # OneProblem# TwoProblem# TwoProblem# ThreeProblem# Three

Large number of required documents

Large number of required documents

Frequent changes in proceduresFrequent changes in procedures

Lengthy processing periodLengthy processing period

Lack of InformationLack of Information

High costsHigh costs

0%0% 50%50%

The need to obtain several certificates

The need to obtain several certificates

10%10% 20%20% 30%30% 40%40%

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The price of a certificate varies. Some methods of determining price include calculations based on man-

hours111 needed to certify product or a percentage of the product’s value.112 In other cases, fixed fees are

applied according to the type of product to be certified.

The process of obtaining all certificates appeared to be most expensive to SMEs – an average of 423 somoni

(US $153). These fees include the official price of the certificate, additional services provided by the certifying

agency, and informal payments.

The official fee for processing a Land Tenure Certificate is 63.85 somoni (US $23). For dehkan farmers

whose farms were established as restructured agricultural enterprises, the official fee is as little as 38.76

somoni (US $14).113 Nevertheless, respondents paid an average of 312 somoni (US $113) to obtain all

compulsory certificates. Since an overwhelming majority of dehkan farmers obtained only one certificate

per farm, it appears that unofficial payments constituted most of the certification costs. According to some

dehkan farmers, unofficial payments were made to obtain a favorable decision from a local Khukumat on

setting aside a land parcel from a collective (kolkhoz) or state-owned (sovkhoz) farm, or to obtain a Land

Tenure Certificate.

Forty-six percent of entrepreneurs who received certificates paid up to 100 somoni (US $36), with another

30% of respondents paying anywhere from 101 to 300 somoni (US $36 to US $108).

The number of documents required by certifying agencies depends on the type of product or service, as well

as on the type of certificate to be issued. To secure a certificate of origin, for example, an entrepreneur must

submit the following documents to the Chamber of Commerce and Industry: an application, a contract, and

up to 12 additional documents depending on the category of small or medium business.114

111 Guideline Document RT 50-002-2002.112 Resolution of the Presidium of the Chamber of Commerce and Industry, dated December 27, 2002 «On Approval of the Rates for

Services Provided to Determine the Origin of Goods and for Issuance of Form A and Form ST-1 Certificates».113 Annex #1 and Annex #3, of the Resolution dated September 4, 1999, No. No. 389 «On Approval of the Provision on the Procedure

for Processing and Issuance of Land Tenure Certificates and Land Share Certificates, and On the Pricing of Said Certificate».114 «Instruction on the Implementation of the Procedure for Product Identification, Processing, and Issuance of Certificates of Origin

for Goods and of Other Documents Related to Carrying out Foreign Economic Activities», approved by the Chairperson of the

Chamber of Commerce and Industry of the Republic of Tajikistan on August 22, 2001.

Chart 93Chart 93Average Cost of Obtaining All Necessary CertificatesAverage Cost of Obtaining All Necessary Certificates

Amounts in somoni

Individual entrepreneursIndividual entrepreneursSMEsSMEs Dehkan farmersDehkan farmers

423423

312312

146146

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Box 20. Additional Documents Required to Obtain Certificates of Origin

1. Certificate of Registration;

2. Assessed value statement made by a relevant exchange;

3. Passport copies (for individuals);

4. Expert statement on the origin of the product;

5. Bills or invoices for product shipment;

6. Power of Attorney to receive the certificate;

7. A document confirming that the product has been acquired;

8. Invoice for lint cotton issued and certified by the manufacturing plant;

9. Registration certificate issued by the Ministry of Economy and Trade;

10. Confirmation by the servicing bank of the value of the product to be exported;

11. Product delivery route, legal address of the importer, and name of the destination terminal;

12. A document confirming that certification services have been paid.

According to Focus Group participants, information detailing required documents is often not available; the

example above is more an exception than a rule.

Some legislation outlines timeframes for processing certificate applications. For example, applications for

certificates of origin are usually processed within three days. If all required documents have been submitted,

the certificate is often processed immediately. Applications for vehicle quality certificates are processed

within 10 days of the date of filing and presenting the vehicle(s) for examination.115

According to the survey results, entrepreneurs waited longest to obtain certification from the State

Committee for Land Use and Land Resources – an average of 12 working days. This can be explained by the

nature of the certificate applied for since, unlike certificates for products/services issued by other agencies, the

State Committee for Land Use and Land Resources mainly issues Land Tenure Certificates. Furthermore,

the legislation regulating the procedure for obtaining Land Tenure Certificates does not specify timeframes

for processing applications. Therefore, the State Committee for Land Use and Land Resources applies the

timeframes stipulated in the Law on Citizens’ Appeals.

115 Section 10, of the Resolution dated March 4, 2002, No 93 «On the Procedure for Issuance of Vehicle Quality Certificates».

Chart 94Chart 94Time Required to Obtain One Certificate, by Certifying AgencyTime Required to Obtain One Certificate, by Certifying Agency

Number of working days

Ministry of AgricultureMinistry of Agriculture

State Committee for Land Use and Land Resources

State Committee for Land Use and Land Resources

Ministry of HealthMinistry of Health

Chamber of Commerce and IndustryChamber of Commerce and Industry

Ministry of TransportationMinistry of Transportation

00 141477

TajikStandartTajikStandart

Ministry of CommunicationsMinistry of Communications

1212

1010

88

66

55

88

66

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The results of the survey indicate that more than half of the respondents who have received certificates

cited difficulty acquiring relevant information from all government certification agencies, despite declared

transparency. For example, according to Section 12 of the «Procedure for Certification of Food Products

and Other Goods Imported into or Exported from the Republic of Tajikistan», No. 97, dated March 16,

1999, information on certification regulation, certifying agencies and accredited laboratories is available

from TajikStandart. As focus group participants commented, however, an entrepreneur must apply to

TajikStandart in writing to receive detailed information on the certification procedure. Even if a written

request is submitted, there is no guarantee that the information would actually be received. It is most difficult

to obtain comprehensive and reliable information from the Ministry of Agriculture – a fact noted by nearly

98% of entrepreneurs.

The results of the survey indicate that of all small and medium businesses, Tajikistan’s agricultural

enterprises required certificates most frequently, most entrepreneurs had to undergo the certification process

more then once during one year of operation, and the standardization/certification costs paid by business

entities are high. Policy recommendations are provided below to help the government improve Tajikistan’s

standardization/certification system.

Recommendations

1. Conduct a review of all existing mandatory state certification and technical standards with the goal of

eliminating all but those necessary for the protection of public health, safety, and the environment.

2. Study recent experiences of other CIS countries in reforming standardization and certification

procedures.

3. Consider extending the validity of certificates issued for selected products. Doing so would reduce

the time entrepreneurs spend renewing certificates, thereby allowing them to focus on their

businesses.

4. Ensure that standards refer to only to final products and services rather than processes.

5. Consider government-sponsored studies of product quality to assist customers in product selection.

Chart 95Chart 95Perceived Difficulty of Obtaining Information on the Certification Process by Certifying AgenciesPerceived Difficulty of Obtaining Information on the Certification Process by Certifying Agencies

% of respondents who obtained certificates

Ministry of AgricultureMinistry of Agriculture

State Committee for Land Use and Land Resources

State Committee for Land Use and Land Resources

Ministry of HealthMinistry of Health

Chamber of Commerce and Trade Chamber of Commerce and Trade

Ministry of TransportationMinistry of Transportation

100%100% 50%50%25%25%

TajikStandartTajikStandart

Ministry of CommunicationsMinistry of Communications

50%50% 25%25%75%75% 0%0%

Very difficultVery difficult Very easyVery easy

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REGISTRATION

Legal Framework for Registration

The registration procedure for each category of small and medium business in Tajikistan is regulated by

separate regulatory acts. Registration procedures are, therefore, different for SMEs, dehkan farmers, and

individual entrepreneurs.

In 2002 and 2003, the Tajik Parliament passed new legislation revising the procedures for registration of legal

entities (small and medium-sized enterprises are included in this category) and dehkan farmers. The impact

of these laws can be analyzed in future surveys.

There is no unified registration system for small and medium businesses in Tajikistan. Consequently, 76% of dekhan farmers, 54% of SMEs, and 51% of individual entrepreneurs encountered difficulties obtaining comprehensive and reliable information about the registration process.

The average duration of the registration process in Tajikistan is 36 working days for dehkan farmers, 25 working days for SMEs, and 13 working days for individual entrepreneurs.

According to the results of the survey, average registration costs (including both official and unofficial payments) are high: - 487 somoni (US $176), or 93% of per capita GDP for SMEs;- 419 somoni (US $151), or 80% of per capita GDP for dehkan farmers, and - 178 somoni (US $64), or 34% of per capita GDP for individual entrepreneurs.

Average registration costs incurred by entrepreneurs vary according to region.

After completion of the registration process, all entrepreneurs must obtain additional permits and/or approvals before commencing business operations. This substantially increases the time and costs involved in entering the market.

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Diagram 5Diagram 5Registration Procedures for Small and Medium BusinessesRegistration Procedures for Small and Medium Businesses

I. Registration procedure for dehkan farmers...

...in effect until May 10, 2002 ...current

I. Pre-registration 1. Regional (oblast)/ district (rayon) Khukumat (Decision on Land Parcel Allocation)*2. Land Use Authority (Land Tenure Certificate)*3. Ministry of Justice/Regional Justice Department (Legal Review Statement) – within 10 days.4. Statistical Authority (statistical code)*

I. Pre-registration 1. Regional (oblast)/ district (rayon) Khukumat (Decision on Land Parcel Allocation)2. Land Use Authority (Land Tenure Certificate)3. Ministry of Justice/Regional Justice Department (Legal Review Statement) – within 10 days.4. Statistical Authority (statistical code)

**

*

II. State registration 5. Public Notary Office – within 5 days

II. State registration 5. Public Notary Office – within 5 days

III. Registration with:6. Tax Authority – within 5 days 7. Social Protection Fund – within 10 days8. Local branch of Department of Internal Affairs*9. Bank*10. Local government (Khukumat)*11. Local self-governance body (Jamoate)*

III. Registration with:6. Tax Authority – within 5 days 7. Social Protection Fund – within 10 days8. Local branch of Department of Internal Affairs9. Bank10. Local government (Khukumat)11. Local self-governance body (Jamoate)

**

**

II. Registration system for SMEs...

...in effect until April 24, 2003

I. Pre-registration period1. Ministry of Justice/Regional Justice Depart-ment (Legal Review Statement) – within 10 days.2. Statistical Authority (statistical code)*

I. Pre-registration period1. Ministry of Justice/Regional Justice Depart-ment (Legal Review Statement) – within 10 days.2. Statistical Authority (statistical code)*

II. Registration3. Public Notary Office within 5 days

II. Registration3. Public Notary Office within 5 days

III. Registration with:4. Tax Authority within 5 days 5. Social Protection Fund within10 days6. Local branch of Dept. of Internal Affairs*7. Bank *8. Local government (Khukumat)*9. Local self-governance body (Jamoate) *

III. Registration with:4. Tax Authority within 5 days 5. Social Protection Fund within10 days6. Local branch of Dept. of Internal Affairs7. Bank 8. Local government (Khukumat)9. Local self-governance body (Jamoate)

**

* *

III. Registration system for individual entrepreneurs (has not changed in recent years)

I. Registration 1. Tax Authority – within 3 days

I. Registration 1. Tax Authority – within 3 days

II. Registration with2. Social Protection Fund – within 10 days

II. Registration with2. Social Protection Fund – within 10 days

* no indication of a particular timeframe. The time limits applied are those stipulated in Article 12 of the Law of the Republic of Tajikistan «On Citizens' Appeals», No. 343, dated December 14, 1996 (e.g. 5 days provided additional verification of documents is not required or a maximum of 30 days if additional documentation is required.)

* no indication of a particular timeframe. The time limits applied are those stipulated in Article 12 of the Law of the Republic of Tajikistan «On Citizens' Appeals», No. 343, dated December 14, 1996 (e.g. 5 days provided additional verification of documents is not required or a maximum of 30 days if additional documentation is required.)

I. Pre-registration 1. Regional (oblast)/ district (rayon) Khukumat (Decision on Land Parcel Allocation)*2. Land Use Authority (Land Tenure Certificate)*3. Statistics Authority (statistical code)*

I. Pre-registration 1. Regional (oblast)/ district (rayon) Khukumat (Decision on Land Parcel Allocation)2. Land Use Authority (Land Tenure Certificate)3. Statistics Authority (statistical code)

*

**

II. State registration4. Tax Authority – within 5 days

II. State registration4. Tax Authority – within 5 days

III. Registration with:5. Social Protection Fund – within 10 days6. Local self-governance body (Jamoate)*

III. Registration with:5. Social Protection Fund – within 10 days6. Local self-governance body (Jamoate)*

...current

I. Registration1. With Ministry of Justice/Regional Justice Department – within 10 days

I. Registration1. With Ministry of Justice/Regional Justice Department – within 10 days

II. Registration with:12. Statistics Authority *

13. Tax Authority – within 5 days4. Social Protection Fund – within 10 days5. Local branch of Dept. of Internal Affairs*6. Bank*

II. Registration with:12. Statistics Authority *

13. Tax Authority – within 5 days4. Social Protection Fund – within 10 days5. Local branch of Dept. of Internal Affairs*6. Bank*

1 – handled by the registering authority.1 – handled by the registering authority.

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The registration procedure that applies to individual entrepreneurs is streamlined in comparison to the

procedures affecting dehkan farmers and SMEs. An individual entrepreneur is registered with the tax authorities

once the application is filed and the individual’s name is entered into the tax register.116 The individual

entrepreneur must then register with the Social Protection Fund of the Republic of Tajikistan within 10 days.117

The Law of the Republic of Tajikistan «On Dehkan Farmers», No. 48, dated May 10, 2002, simplifies

registration for dehkan farmers by reducing the number of participating agencies, thereby shortening the

duration of the process. In addition, the law eliminates all registration fees. The key aspect of the new

regulations, however, is the new status options for dehkan farmers. Prior to May 10, 2002, all dehkan

farmers were classified as legal entities; the new legislation allows both new and existing dehkan farmers

to choose between remaining dehkan farmers or establishing a business partnership/production cooperative.

In the former si tuation, farmers now follow the registration procedure for individual entrepreneurs. In the

latter scenario, farmers must register as legal entities. In both cases, farmers acquire the status associated

with the procedure under which they registered.

The Law of the Republic of Tajikistan «On State Registration of Legal Entities»118, No. 5, dated April 22,

2003, abolishes the pre-registration phase and reduces the number of government agencies involved in the

registration process. This will help to shorten the duration of the registration period. Moreover, the new

registration process will have certain elements of the «One-Window» registration system.119 Under the new

law, the registering authority is responsible for entering the legal entity in the registers of the statistical and

tax authorities.120

Duration of the Registration Process

As in previous legislation, the new laws do not establish clear timeframes for consideration of applications

and document processing by many of the agencies involved in the registration process. In cases when

timeframes are not clearly delineated, the time limits stipulated in the Law of the Republic of Tajikistan

«On Citizens’ Appeals», No. 343121, dated December 14, 1996, must be applied. The Law holds that decisions

must be made within 15 days, provided additional examination and verification of accompanying documents

116 State registration is not required for individual entrepreneurs who: 1) work on a dehkan farm; 2) fulfill a discrete job on a contractual

basis or on the basis of other civil law agreements; 3) outside a wholesale or retail chain, are engaged in selling their own property

or other property such as manufactured, processed, or purchased products, including imported industrial and food products, in

places specifically designated for such purposes or through secondhand stores, or 4) have annual revenues less than twenty times the

established minimum monthly wage amount. Tax legislation outlines procedures for taxing such persons (Article 24, Civil Code of

the Republic of Tajikistan).117 «Instruction on the Implementation of the Procedures for Making Contributing, Accounting for and Disbursing Funds of the Social

Protection Fund of the Republic of Tajikistan», signed by the Chairman of the Fund and approved by the Minister of Finance of the

Republic of Tajikistan and the Chairman of the National Bank of Tajikistan, dated June 24, 1997. 118 As of the effective date of this law, the Law of the Republic of Tajikistan «On State Registration of Enterprises», No. 498, dated

December 12, 1997, is invalid.119 Under the «One-Window» registration system, the entire process of registration, including pre-registration and subsequent

registration with other agencies, is managed by one registering authority without the direct participation of the entrepreneur. 120 Within ten days of state registration as a legal entity, the registering authority shall notify the local statistical and tax authorities of

said registration. Based on the information provided by the registering authority, the local statistical authority must include the newly

registered legal entity in the State Register of Enterprises and Organizations of the Republic of Tajikistan, assign it an identification

code under the General Classification of Enterprises and Organizations as well as relevant classification codes, and issue the legal

entity a letter containing the code(s) assigned to it under the General Classification of Enterprises and Organizations.121 The timeframe set forth in the Law «On Citizens’ Appeals» is also applied with regard to other processes (issuance of permits,

licensing, or certification) unless otherwise noted by the laws that govern these processes.

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is not required. If additional documentation is required, a decision must be made within 30 days. The

absence of distinct timeframes, combined with the substantial number of registration agencies involved in

the process and the number of required documents, negatively affects the entire registration procedure by

extending its duration, while contributing to a strong disparity in registration times among the regions of

Tajikistan.

According to survey results, the average duration of the registration process for dehkan farmers was 36

working days, as opposed to 25 working days for SMEs and 13 working days for individual entrepreneurs.

The lengthy duration of the registration process for dehkan farmers results from the complexity of the

previous registration system and the low level of legal literacy among new farmers (seen in the process of

preparing application documents). Dehkan farmers mentioned difficulties obtaining a Decision on Land

Parcel Allocation and a Land Tenure Certificate as the most troubling issues in the registration process.

«Allocation of land depends upon the relationship between the farmer and the local authorities, and the people in the Khukumat do not issue [land allocation] decision documents for just anybody…»

«There are cases when the Chairman of a Khukumat issues a decision authorizing the setting aside of a parcel of land from a collective farm, but the chairman of that collective farm does not set the land aside for several months…»

- Focus Group participants

As current legislation does not establish definite timeframes with respect to registration procedures, there

are considerable regional differences in the duration of the registration process. To some extent, these

differences reflect the business environment in a region, and in particular, the relationships that exist between

entrepreneurs and the local officials involved in the registration process.

For example, the registration process for farmers was the longest in the Kulyab district of Khatlon province

(an average of 42 working days) and in Sughd province (an average of 40 working days).

The registration process for SMEs was the longest in the Gorno-Badakhshan Autonomous Province, (an

average of 36 working days) and in Sughd province (an average of 30 working days). By contrast, the

registration process for SMEs in the Kulyab district of Khatlon province averaged 17 days.

Chart 96Chart 96Duration of the Registration Process for Dehkan Farmers, by RegionDuration of the Registration Process for Dehkan Farmers, by Region

Average number of working days

Kulyab District (Khatlon Province)

Kulyab District (Khatlon Province)

Sughd ProvinceSughd Province

Regions under Republican Subordination

Regions under Republican Subordination

Kurgan-Tube District (Khatlon Province)

Kurgan-Tube District (Khatlon Province)

00 99

Gorno-Badakhshan Autonomous Province

Gorno-Badakhshan Autonomous Province

1818 2727 3636 4545

4242

4040

3232

3232

99

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For individual entrepreneurs, the duration of the registration process was longest in the Gorno-Badakhshan

Autonomous Province (an average of 31 working days), and shortest in the Kurgan-Tube district of Khatlon

province (an average of eight working days).

Registration Costs

The law does not contain provisions regulating the costs of the entire registration process for entrepreneurs;

there are only references to the size of the fee charged for state registration. In this survey, however,

registration costs include all fees, both official and unofficial, paid throughout the process:

1. During the pre-registration period;

2. For state registration (state fee);

3. For registration with other agencies as required, and

4. For additional services provided by agencies involved in the registration process.

It is difficult to determine the breakdown of either official or unofficial payments made by entrepreneurs at

each stage of the registration process due to a lack of transparency concerning fees established by individual

agencies. Thus, the registration costs referred to consist of both official payments (those established by

legislation) and unofficial payments (those that may be charged at any stage of the registration process).

The survey revealed that average registration costs for SMEs are higher than for other categories of small

and medium businesses, which corresponds to the high state registration fee set for SMEs.

Chart 97Chart 97Duration of the Registration Process for SMEs, by RegionDuration of the Registration Process for SMEs, by Region

Average number of working days

10%10%

Dushanbe CityDushanbe City

00 88 1616 2424 3232 4040

3636

3030

3030

2222

2121

1717

Gorno-Badakhshan Autonomous Province

Gorno-Badakhshan Autonomous Province

Kulyab District (Khatlon Province)

Kulyab District (Khatlon Province)

Sughd ProvinceSughd Province

Regions under Republican Subordination

Regions under Republican Subordination

Kurgan-Tube District (Khatlon Province)

Kurgan-Tube District (Khatlon Province)

Chart 98Chart 98Duration of the Registration Process for Individual Entrepreneurs, by RegionDuration of the Registration Process for Individual Entrepreneurs, by Region

Average number of working days

00 77 1414 2121 2828 3535

3131

1717

1616

1313

1212

88

Dushanbe CityDushanbe City

Gorno-Badakhshan Autonomous Province

Gorno-Badakhshan Autonomous Province

Kulyab District (Khatlon Province)

Kulyab District (Khatlon Province)

Sughd ProvinceSughd Province

Regions under Republican Subordination

Regions under Republican Subordination

Kurgan-Tube District (Khatlon Province)

Kurgan-Tube District (Khatlon Province)

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The following fees122 have been established for state registration of SMEs123: five hundred times the

established minimum monthly wage amount (2000 somoni, or US $722) for enterprises with foreign

investment and one hundred times the established minimum monthly wage amount (400 somoni, or US

$144) for all other enterprises.124

Registering a firm was most costly for entrepreneurs from the Kurgan-Tube district of Khatlon province and

the city of Dushanbe.

As shown in the Chart 99, the average registration cost for dehkan farmers was 419 somoni. Yet, the official

registration expenses established for dehkan farmers for 2002 were 63.85 somoni to process a Land Tenure

Certificate and 80 somoni for state registration, for a total of 143.85 somoni.

In cases where legislation does not establish fee structures, farmers in particular have to pay much more

than the government fees to register their businesses. Payments for «quasi-voluntary» services «offered» by

agencies involved in the registration process account for this difference.125

122 Article 1 of the Law of the Republic of Tajikistan dated January 6, 1992, No. 496 «On Government Fees». 123 Section 3 of the Resolution of the Government of the Republic of Tajikistan dated November 29, 1993, No. 587 «The Government

Fee Rates». 124 As per Decree No. 717, dated November 25, 2001, of the President of the Republic of Tajikistan, «On Increasing the Minimum

Monthly Wage and Current Base Salaries for Employees of Budget-Financed Organizations» and «On Measures Aimed at Increased

Social Protection for the Most Vulnerable Strata of the Population», the minimum monthly wage was established in the amount of

4 somoni for all sectors of the economy as of January 1, 2002.125 At the stage of preparation and processing of application documents, for example.

Chart 99Chart 99Average Registration Costs, by Small and Medium BusinessAverage Registration Costs, by Small and Medium Business

Amounts in somoni

State fee State fee

Total costTotal cost

400400

300300

500500

00Individual entrepreneurs Individual entrepreneurs

200200

Dehkan farmersDehkan farmersSMEsSMEs

100100

400400

143,8143,8178178

487487

419419

0,240,24

93%93% 80%80% 34%34%Registration costs as a percentage of per capita GDPRegistration costs as a percentage of per capita GDP

Chart 100Chart 100Average SME Registration Costs, by Region*Average SME Registration Costs, by Region*

Amount in somoni

00 620620155155 465465

601601

558558

489489

402402

300300

310310

* The number of respondents in the Gorno-Badakhshan Autonomous Province was insufficient to compare the data obtained in that region with the data obtained in other regions

Dushanbe CityDushanbe City

Kulyab District (Khatlon Province)

Kulyab District (Khatlon Province)

Sughd ProvinceSughd Province

Regions under RepublicanSubordination

Regions under RepublicanSubordination

Kurgan-Tube District (Khatlon Province)

Kurgan-Tube District (Khatlon Province)

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«We have no information about how much we should pay during the course of the registration process… For example, we go to the State Committee for Land Use and Land Resources and they tell us how much we should pay. But they never produce a document confirming their right to charge the fees quoted. And they never give us any receipts in return…»

- Focus Group participant

According to the results of the survey, the registration process for farmers appeared to be most expensive in

Sughd province and in the Kurgan-Tube district of Khatlon province.

A certificate issued by the Tax Authorities is the only official document certifying that a person has been

registered as an individual entrepreneur.126 This certificate also serves as a document confirming that the

bearer has paid all applicable income tax. The cost of registering as an individual entrepreneur is based upon:

(i) the price of the certificate issued by the Tax Authorities (equal to the amount of income tax paid) as well

as the type and duration of the activity, and (ii) the state fee127 in the amount of six percent of the established

minimum monthly wage,128 which was equal to 0.24 somoni or US $0.09 in 2002.

For example, an entrepreneur who has decided to sell newspapers and magazines for a period of one month

will have to pay 3.24 somoni for registration as an individual entrepreneur – three somoni for the monthly

license129 and 0.24 for state registration.

According to survey results, the average registration cost for an individual entrepreneur was 195 somoni in

Dushanbe city and 77 somoni in the Kurgan-Tube district of Khatlon region. Factors which contribute to

variations in cost include differences in types of activity, validity periods of registration, and in some cases

– unofficial payments.

126 Article 24 of the Civil Code of the Republic of Tajikistan127 Article 121 of the Civil Code of the Republic of Tajikistan and Article 1, Law of the Republic of Tajikistan «On Government

Fees». 128 Section 14 of the Resolution of the Government of the Republic of Tajikistan dated November 29, 1993, No. 587 «The Government

Fee Rates».129 Resolution No. 216 of the Government of the Republic of Tajikistan «On Approving the List of Activities for Which Income Tax

May be Charged in the Form of a Certificate Fee» and «On the Procedure for Individual Entrepreneurs Who Do Not Form Legal

Entities to Acquire Such Certificates», dated May 10, 2000.

Chart 101Chart 101Average Registration Costs Incurred by Dehkan Farmers, by Region*Average Registration Costs Incurred by Dehkan Farmers, by Region*

Amounts in somoni

00 800800200200 600600

793793

457457

341341

229229

400400

Kulyab District (Khatlon Province)

Kulyab District (Khatlon Province)

Sughd ProvinceSughd Province

Regions under Republican Subordination

Regions under Republican Subordination

Kurgan-Tube District (Khatlon Province)

Kurgan-Tube District (Khatlon Province)

* The number of respondents in the Gorno-Badakhshan Autonomous Region was insufficient to compare the data obtained in that region with that obtained in other regions

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Key reasons for unofficial payments are shortcomings in legislation regulating the registration process. On

average, 38% of entrepreneurs surveyed had to pay unofficially during registration. Among the main reasons

cited as explanations for unofficial payments included the ambiguity of current legislation, a complicated

registration system, the number of agencies involved in the registration process, and artificial bureaucratic

barriers.

«Some officials deliberately create bureaucratic barriers so that they can receive unofficial payments…»«There is no way to obtain a certificate or statement from any agency free of charge…»

- Focus Group participants

Among types of small and medium businesses, dehkan farmers made unofficial payments most frequently:

57% paid unofficially during the registration process.

The survey also revealed that the number of entrepreneurs who made unofficial payments varies by region.

For example, 51% of entrepreneurs working in Regions of Republican Subordination made unofficial

payments, whereas in the Kurgan-Tube district of Khatlon province, only 26% of entrepreneurs made such

payments. These regional differences are due to the complexity of the registration process and the vagueness

of its governing legislation, which have allowed regional and local authorities to establish additional

administrative barriers to business registration.

Chart 102Chart 102Average Registration Costs Incurred by Individual Entrepreneurs, by Region*Average Registration Costs Incurred by Individual Entrepreneurs, by Region*

Amounts in somoni

00 200 200

195195

189189

185185

164164

7777

100100

Dushanbe CityDushanbe City

Kulyab District (Khatlon Province)

Kulyab District (Khatlon Province)

Sughd ProvinceSughd Province

Regions under Republican Subordinationy

Regions under Republican Subordinationy

Kurgan-Tube District (Khatlon Province)

Kurgan-Tube District (Khatlon Province)

* The number of respondents in the Gorno-Badakhshan Autonomous Region was insufficient to compare the data obtained in that region with that obtained in other regions

Chart 103Chart 103Unofficial Costs Incurred during the Registration Process, by Small and Medium BusinessUnofficial Costs Incurred during the Registration Process, by Small and Medium Business

% of respondents

40%40%

60%60%

0%0%Individual entrepreneursIndividual entrepreneurs

20%20%

Dehkan farmersDehkan farmers SMEsSMEs

57%57%

44%44%

33%33%

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Access to Information

The survey revealed that entrepreneurs encounter difficulties at the outset of the registration process. Among

the main difficulties are limited access to information, the large number of documents required, and the

lengthy duration of the registration process.

Seventy-six percent of dehkan farmers reported difficulties obtaining comprehensive and reliable information

on the registration process – the highest percentage among all categories of small and medium businesses.

The difficulty in accessing information may be a consequence of the complexity of the former registration

process, in which dehkan farmers and SMEs were required to register with 11 different government agencies.

Difficulties inherent in the process may have also been exacerbated by the low level of legal literacy among

entrepreneurs. Future surveys will be able to track the impact of recent legislative changes to the process of

state registration.

Chart 104Chart 104Unofficial Payments Incurred during the Registration Process, by RegionUnofficial Payments Incurred during the Registration Process, by Region

% of respondents

40%40%

60%60%

0%0%

20%20%

51%51%

46%46%

42%42%

34%34%

30%30%

26%26%

Dushanbe CityDushanbe CityGorno-Badakhshan Autonomous

Province

Gorno-Badakhshan Autonomous

Province

Kulyab District (Khatlon Province)

Kulyab District (Khatlon Province)

Sughd ProvinceSughd ProvinceRegions under Republican

Subordination

Regions under Republican

Subordination

Kurgan-Tube District (Khatlon Province)

Kurgan-Tube District (Khatlon Province)

Chart 105Chart 105Obstacles Encountered during the Registration Process Obstacles Encountered during the Registration Process

% of respondents

Lack of access to informationLack of access to information

Translation of documents into TajikTranslation of documents into Tajik

Lengthy duration of the registration process

Lengthy duration of the registration process

Non-transparent requirementsNon-transparent requirements

Large number of required documentsLarge number of required documents

0%0% 40%40%

Unofficial paymentsUnofficial payments

20%20%

LargestdifficultyLargestdifficulty

2nd largestdifficulty2nd largestdifficulty

10%10% 30%30%

3rd largestdifficulty3rd largestdifficulty

Chart 106Chart 106

% of respondents

Dehkan farmersDehkan farmers

Individual EntrepreneursIndividual Entrepreneurs

SMEsSMEs

80%80% 60%60%20%20% 20%20%40%40%

Difficulty of Obtaining Information on the Registration ProcessDifficulty of Obtaining Information on the Registration Process

60%60% 0%0% 40%40%

Very difficultVery difficult Very easyVery easy

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The survey also revealed significant regional differences in access to information. For example, nearly three

quarters (71%) of entrepreneurs in Gorno-Badakhshan Autonomous Province indicated difficulties in

obtaining information on the registration process.

According to the Civil Code, small and medium businesses can commence business activities as of the date of

their state registration,130 except when required by law to obtain additional licenses.131 In practice, however,

entrepreneurs are obliged to obtain additional permits/approvals before they can launch business activities.

The results of the survey reflect this discrepancy between expectations and reality. Prior to initiating business

activities, SMEs and dehkan farmers had to obtain permits/approvals from five additional agencies, and

every individual entrepreneur had to do so from three agencies.

As a result, starting a business is both time-consuming and expensive for Tajikistan’s entrepreneurs.

To obtain the permits necessary to launch their business activities:

SMEs waited 58 working days and paid 938 somoni (US $339) – 179% of the per capita GDP in 2002;

Dehkan farmers waited 69 working days to receive all necessary permits and paid 671 somoni (US

$242), or 128% of the per capita GDP in 2002;

Individual entrepreneurs waited 33 working days and paid 341 somoni (US $123) – 65% of the per

capita GDP in 2002.

The process of starting business activities is described in more detail in the «Permits and Approvals» chapter

of this report.

Recommendations

1. Extend the unified «One-Window» registration procedure to include not only legal entities, but all

categories of businesses. Establish a clear and unified registration mechanism and implement it in all

regions of the country.

2. Consider allowing applications for permits and approvals to be included under the «One-Window»

registration process.

3. Develop and disseminate a standardized kit of documents required for registration, to be used as

a model for entrepreneurs.

4. Disseminate information materials outlining the fee structure of registration payments and the process

for making such payments.

130 Articles 24 and 51 of the Civil Code of the Republic of Tajikistan.131 Article 49 of the Civil Code of the Republic of Tajikistan; and Article 19 of the Law of the Republic of Tajikistan «On Government

Protection and Support of Small Business in the Republic of Tajikistan».

Chart 107Chart 107Difficulty of Obtaining Information on the Registration Process, by RegionDifficulty of Obtaining Information on the Registration Process, by Region

% of respondents

75%75% 60%60%30%30% 15%15%60%60% 45%45% 15%15% 0%0% 30%30% 45%45%

Very difficultVery difficult Very easyVery easy

Dushanbe CityDushanbe City

Gorno-Badakhshan Autonomous Province

Gorno-Badakhshan Autonomous Province

Kulyab District (Khatlon Province)

Kulyab District (Khatlon Province)

Sughd ProvinceSughd Province

Regions under Republican Subordination

Regions under Republican Subordination

Kurgan-Tube District (Khatlon Province)

Kurgan-Tube District (Khatlon Province)

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PERMITS AND APPROVALS

The Permit System

There is no unified legislation in Tajikistan that provides standard definitions of «permit» or «approval»,132

establishes the procedure for obtaining permits, outlines guidelines for processing times, application costs, or

validity periods, or sets rules for either extending or revoking existing permits. The current legislative base

governing the permit process consists of a variety of laws, government resolutions, and numerous internal

agen cy instructions and provisions. As a result, entrepreneurs often do not understand why certain permits

are required, and neither do they fully comprehend the procedures and conditions of their issuance.

Process of Obtaining Permits

Given the absence of unified legislation and clearly established principles for the issuance of permits, a

number of other difficulties are inherent in the current process: no clear indications as to which government

agencies are entitled to issue permits, and no comprehensive list of permits that entrepreneurs may need to

obtain in order to legally conduct business activities in Tajikistan. While an analysis of current legislation

reveals that more than 31 government agencies are authorized to issue approximately 100 types of permits,

such estimates are far from conclusive.133

After registering their business, entrepreneurs are required to obtain permits from an average of four government agencies in order to start operations. Moreover, entrepreneurs often need to obtain additional permits after commencing business activities.

More than 31 government agencies are authorized to issue permits in Tajikistan. The majori ty of permits are issued by Khukumats, the Fire Safety Authority, and the Sanitary-Epidemiological Service.

It takes an average of 6.5 working days for an entrepreneur to obtain one permit.

Legislation regulating the permit process is neither unified nor systematic. As a result, government agencies issuing permits often independently establish the procedures, timeframes, and fees for obtaining these permits.

47% of entrepreneurs surveyed cited difficulties acquiring comprehensive and reliable information on the permit application process.

39% of respondents reported making unofficial payments in the course the permit process. In 2002, the average entrepreneur paid 197 somoni (including official and unofficial payments) – 38% of the per capita GDP – to obtain all necessary permits.

132 Due to a lack of clear differentiation between permits and approvals in Tajik legislation, the term «permit» will be used to indicate

both permits and approvals throughout this section of the report.133 See Annex C.

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The permit system may be described as consisting of 2 stages: 1) obtaining mandatory permits and 2) obtaining

optional permits. The process of obtaining permits in both of these cases is illustrated in the example below.

Entrepreneurs surveyed were required to obtain permits from an average of four different agencies after

completion of the registration process.

Chart 108Chart 108Average Number of Agencies from which Permits areNecessary to Start Business Activities Average Number of Agencies from which Permits areNecessary to Start Business Activities

Individual entrepreneursIndividual entrepreneursDehkan farmersDehkan farmersSMEsSMEs00

22

66number of agencies

44

5,35,34,74,7

3,13,1

Diagram 6Diagram 6The Process of Obtaining Permits: Opening a Fueling Station*The Process of Obtaining Permits: Opening a Fueling Station*

APPLICANT(Business entity)

APPLICANT(Business entity)

KHUKUMATObtaining of a Decision on Allocation

of a Land Parcel

KHUKUMATObtaining of a Decision on Allocation

of a Land Parcel

LAND USE AUTHORITYObtaining of a Land Tenure Certificate

LAND USE AUTHORITYObtaining of a Land Tenure Certificate

ARCHITECTURE AND TOWN PLANNING AUTHORITY

Approval of the project and design documents

ARCHITECTURE AND TOWN PLANNING AUTHORITY

Approval of the project and design documents

WATER SUPPLY AUTHORITYAgreement for the use

of sewer networks

WATER SUPPLY AUTHORITYAgreement for the use

of sewer networks

FIRE SAFETY AUTHORITYApproval of the fire safety TTDs

FIRE SAFETY AUTHORITYApproval of the fire safety TTDs

ENERGY SAFETY AUTHORITYPermit for power grid connections

ENERGY SAFETY AUTHORITYPermit for power grid connections

SANITARY-EPIDEMIOLOGICAL SERVICEApproval of the sanitary-epidemiological TTDs

SANITARY-EPIDEMIOLOGICAL SERVICEApproval of the sanitary-epidemiological TTDs

ENVIRONMENTAL SAFETY AUTHORITYApproval of the environmental

safety TTDs

ENVIRONMENTAL SAFETY AUTHORITYApproval of the environmental

safety TTDs

Mandatory approval of Technical Terms Documents (TTDs)

Mandatory approval of Technical Terms Documents (TTDs)

Discretionary permits and approvals

Discretionary permits and approvals

CITY/DISTRICT GAS AUTHORITYConnections to gas

supply systems

CITY/DISTRICT GAS AUTHORITYConnections to gas

supply systems

CITY/DISTRICT COMMUNI-CATIONS AUTHORITY

Connections to communications lines

CITY/DISTRICT COMMUNI-CATIONS AUTHORITY

Connections to communications lines

CITY/DISTRICTS HEATING NETWORKS

Connections to heating networks

CITY/DISTRICTS HEATING NETWORKS

Connections to heating networks

Mandatory permitsMandatory permits

* An entrepreneur must obtain a fuel and lubricant sale license before initiating the process described below* An entrepreneur must obtain a fuel and lubricant sale license before initiating the process described below

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Entrepreneurs most often needed to obtain permits from Khukumats, the Fire Safety Authority, and the

Sanitary-Epidemiological Service. One reason for the large number of applications filed with Khukumats

is Article 35 of the Constitutional Law «On Local Government», No. 1092, dated December 1, 1994, which

outlines certain permits which must be obtained from Khukumats. In addition, Land Tenure Certificates are

issued by Khukumats.

Box 21. Excerpt from Article 35 of the Law «On Local Government Power»

«The Chairman of a Khukumat shall also decide upon other issues within the scope of his/her authority

as per standing legislation, including in the fields of planning, budgeting, finance, accounting, and

management of the property of the Gorno-Badakhshan Autonomous Province (GBAO) or of the

respective province, city, or district, and upon issues that are related to interaction with enterprises,

establishments, and organizations of various types of ownership, in sectors including agriculture, land

use and utilization of natural resources, environmental protection, construction, transportation, highway

construction and maintenance, communications, residential building maintenance and utility services,

trade, social and cultural services and social protection of the population, as well as employment, law

and order, public safety, and protection of individual rights and freedoms…»

Local Khukumats can, however, invoke Article 35 when requiring entrepreneurs to obtain permits for

activities not specified by either Article 35 or any other legislation (e.g. distribution and retailing of soft

drinks, consumer goods, and agricultural products). This illustrates the power Khukumats can exert on

businesses.

Chart 109Chart 109Share of Respondents Applying for Permits, by Government AgencyShare of Respondents Applying for Permits, by Government Agency

% of respondents

Committee for Architecture and ConstructionCommittee for Architecture and Construction

0%0% 62%62%

Khukumat (region/city/district)Khukumat (region/city/district) 61%61%

Water Supply AuthorityWater Supply Authority

Ministry of Economy and TradeMinistry of Economy and Trade

Ministry of Health Ministry of Health

31%31%

50%50%Fire Safety AuthorityFire Safety Authority

Sanitary-Epidemiological ServiceSanitary-Epidemiological Service

Energy Safety AuthorityEnergy Safety Authority

Environmental Safety AuthorityEnvironmental Safety Authority

State Industrial Safety Enforcement AgencyState Industrial Safety Enforcement Agency

Ministry of InteriorMinistry of Interior

Geological AuthorityGeological Authority

Antimonopoly AgencyAntimonopoly Agency

Ministry of EnergyMinistry of Energy

Ministry of FinanceMinistry of Finance

City/District Gas AuthorityCity/District Gas Authority

Labor, Employment, and Social Protection Authority

Labor, Employment, and Social Protection Authority

43%43%

37%37%

27%27%

23%23%

19%19%

15%15%

8%8%

8%8%

7%7%

7%7%

5%5%

2%2%

2%2%

1%1%

1%1%

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P e r m i t s a n d A p p r o v a l s

[2003] 100 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Re-applying for Permits

As a result of frequent changes in the regulations for obtaining permits (e.g. requirements on application forms,

costs, and processing times) as well as structural changes in government agencies, entrepreneurs are often

required to re-apply for permits that have not yet expired. This produces an adverse impact on entrepreneurial

activities, while providing an additional opportunity for corruption among government officials.

«There are situations when during one year entrepreneurs have had to repeatedly obtain the same permits and/or approvals due to such factors as changes in Khukumat leadership or revisions in the permit form…»

- Focus Group participant

Twenty one percent of the entrepreneurs interviewed said they had to re-apply for required permits in 2002

due to revised rules and/or procedures.

Obstacles in the Process of Obtaining Permits

As shown in Chart 111, the main obstacles confronted by entrepreneurs in the process of obtaining permits

are the large number of required documents and limited access to comprehensive and reliable information.

Chart 110Chart 110Re-application for Permits in 2002Re-application for Permits in 2002

% of respondents

6%6%

80%80%

14%14%

No answerNo answer

NoNo

YesYes

OneOne

TwoTwo

More than 2More than 2

Did you need to re-apply for a permit or approval?Did you need to re-apply for a permit or approval?

21%21%

74%74%

5%5%

If «Yes», how many permits and approvals

did you have to obtain?

If «Yes», how many permits and approvals

did you have to obtain?

Chart 111Chart 111Obstacles in the Process of Obtaining PermitsObstacles in the Process of Obtaining Permits

% of respondents citing each issue

Translation of documents into TajikTranslation of documents into Tajik

Long duration of proceduresLong duration of procedures

No access to informationNo access to information

Many documents requiredMany documents required

0%0% 50%50%

Unofficial payments neededUnofficial payments needed

30%30%

Obstacle# OneObstacle# One

Obstacle# TwoObstacle# Two

Obstacle# ThreeObstacle# Three

Ambiguous/unclear requirementsAmbiguous/unclear requirements

10%10% 20%20% 40%40%

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Accessibility of Information

Securing information regarding the permit application process is a key difficulty cited by entrepreneurs.

According to entrepreneurs, obtaining information from the Ministry of Economy and Trade is the most

difficult, as noted by 66% of the respondents who needed to obtain information from the Ministry.

Documents Required to Obtain Permits

According to the survey results, the number of documents required to obtain permits is a key obstacle for

entrepreneurs. The number of documents that must accompany an application depends upon the type of

permit to be obtained. For example, to obtain a permit to purchase and install electronic communications

equipment, an entrepreneur must submit four134 documents, as well as another six to obtain a permit to

engage in foreign economic activities.

Box 22. Documents Required to Obtain a Permit to Engage in Foreign Economic Activities135

1) Application for registration as a participant of foreign economic activities;

2) Completion of registration card and three copies;

3) Statements from relevant state statistical agencies, with agency seal, containing the statistical codes:

Classifier codes for enterprises and organizations (OKPO);

Location codes (SOATO);

Type of activity codes (OKONKh);

Subordination codes (SOOGU);

4) If a legal entity, an original or a notarized copy of the company charter. If an individual entrepreneur,

a notarized copy of a patent authorizing the relevant sphere of business activity. The fact that the

entrepreneurs plans to conduct foreign economic activities within this sphere of business must be

noted in the original patent;

5) Passport details of individual entrepreneurs, and

6) Statement by a Ministry of Economy and Trade representative in the respective province, city or district.

134 «Instruction on the Procedure for Acquisition and Operation of Electronic Communications Equipment and High-Frequency

Devices in the Republic of Tajikistan», approved by Executive Order No. 84 of the Ministry of Communications, dated September 8,

1997.135 «Regulation on the Procedure for Registration as Participants of Foreign Economic Activities of the Republic of Tajikistan»

approved by Resolution No. 316 of the Government of the Republic of Tajikistan, dated July 11, 1994.

Chart 112Chart 112Assessed Complexity of Obtaining Information on Permits, by Government AgencyAssessed Complexity of Obtaining Information on Permits, by Government Agency

% of respondents

70%70%

ComplicatedComplicated Very easyVery easy

50%50% 30%30% 30%30%10%10%10%10% 50%50%

State Committee for Architecture and Construction

State Committee for Architecture and Construction

Khukumat (region/city/district)Khukumat (region/city/district)

Ministry of Economy and TradeMinistry of Economy and Trade

Ministry of Health Ministry of Health

Energy Safety AuthorityEnergy Safety Authority

State Industrial Safety Enforcement Agency

State Industrial Safety Enforcement Agency

Ministry of InteriorMinistry of Interior

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The requirement for obtaining mandatory permits is provided in various Laws of the Republic of Tajikistan,

as well as in regulations outlining the status and functions of particular regulatory agencies. At the same

time, these normative acts do not provide a list of documents required to obtain such permits.

Timeframes for Obtaining Permits

As legislation fails to proscribe the procedures required to obtain a permit, authority for the establishment of

such procedures falls to the discretion of the relevant government agency.

Survey results reveal that obtaining permits was most time-consuming for dehkan farmers: it took dehkan

farmers an average of 7.1 working days to obtain each permit. Individual entrepreneurs and SMEs, by

contrast, waited an average of 6.5 and 6.6 working days, respectively, to receive one permit.

The duration of the permit process often depends upon the type of permit for which an entrepreneur applies.

For example, it took individual entrepreneurs an average of 6.7 working days and dehkan farmers an avera-

ge of 12.3 working days to obtain permits issued by Khukumats. This variance can partially be explained

by the fact that farmers applied for permits regarding the Allocation of Land Parcels, whereas individual

entrepreneurs applied mainly for permits authorizing trade operations.

The duration of the application process also varies by government agency. According to the results of the

survey, the Ministry of Health took the longest to issue permits – an average of 8.6 working days.

Chart 113Chart 113Average Duration of Obtaining a Permit, by Government AgencyAverage Duration of Obtaining a Permit, by Government Agency

Number of working days

00 9966

77

6,56,5

5,25,2

55

4,84,8

4,74,7

4,64,6

8,68,6

8,28,2

88

7,77,7

7,77,7

7,47,4

7,17,1

77

33

Committee for Architecture and ConstructionCommittee for Architecture and Construction

Khukumat (region/city/district)Khukumat (region/city/district)

Water Supply AuthorityWater Supply Authority

Ministry of Economy and TradeMinistry of Economy and Trade

Ministry of Health Ministry of Health

Fire Safety AuthorityFire Safety Authority

Sanitary-Epidemiological ServiceSanitary-Epidemiological Service

Energy Safety AuthorityEnergy Safety Authority

Environmental Safety AuthorityEnvironmental Safety Authority

State Industrial Safety Enforcement AgencyState Industrial Safety Enforcement Agency

Ministry of InteriorMinistry of Interior

Ministry of EnergyMinistry of Energy

Ministry of FinanceMinistry of Finance

City/District Gas AuthorityCity/District Gas Authority

Labor, Employment, and Social Protection Authority

Labor, Employment, and Social Protection Authority

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Permit Costs

The cost of obtaining a permit is not always established by law. This fact makes it difficult for entrepreneurs

to determine whether the payments made during the process were official or unofficial.

As shown in Chart 114, the costs (including both official and unofficial payments) of obtaining permits were

highest for SMEs. The average SME paid a total of 451 somoni (US $163), or 86% of the per capita GDP, to

obtain all permits necessary to run business activities in 2002.

The absence of legislation which establishes fees for obtaining permits likely contributes to the prevalence

of unofficial payments.136 The prevalance of unofficial payments varies by category of small and medium

business, as well as by the type of permit requested. For example, dehkan farmers made unofficial payments

more frequently than other categories of small and medium businesses – 54%. Overall, 39% of all small and

medium businesses in Tajikistan admitted making unofficial payments during the permit process.

The results of the survey suggest that the absence of unified legislation defining the terms «permit» and

«approval», establishing a list of government agencies authorized to issue such documents, and outlining the

basic procedures for obtaining them, creates difficulties for entrepreneurs launching business activities and

significantly complicates the process of obtaining permits in Tajikistan.

136 For example, the existing legislation neither authorizes the charging of fees to obtain an approval for the location of a retail liquor

store, nor does it envision that obtaining such an approval should be free of charge.

Chart 114Chart 114Average Cost of Obtaining All Necessary Permits Average Cost of Obtaining All Necessary Permits

in somoni

500500

00

100100

300300

SMEsSMEs Dehkan farmersDehkan farmers

163163

400400

200200451451

252252

Individual entrepreneurs

Individual entrepreneurs

86%86% 48%48% 31%31%

Costs as a % of per capita

GDP

Costs as a % of per capita

GDP

Chart 115Chart 115Unofficial Payments during the Permit ProcessUnofficial Payments during the Permit Process

Individual entrepreneursIndividual entrepreneursDehkan farmersDehkan farmers SMEsSMEs0%0%

20%20%

60%60%

% of respondents making unofficial payments

40%40%

54%54%

45%45%

35%35%

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Recommendations

1. Conduct a thorough analysis of the government agencies authorized to issue permits with the goal of

clearly determining which agencies should be entitled to issue permits and for what purpose.

2. Carry out regular comprehensive reviews of the permit system with the goal of verifying the necessity

of particular permits, and eliminating those that are no longer needed.

3. Consider the expediency of adopting unifying legislation which would proscribe:

a complete list of required permits and the agencies authorized to issue them;

the costs of obtaining all permits, and

simple and transparent permit procedures, to be enforced in all regions of the country.

4. Consider introducing a unified procedure for issuing permits as a part of the «One Window»

registration procedure. Also consider introducing the «consent by silence» principle for obtaining

permits: if officials do not take a decision on an application within an established time period, the

permit is issued by default.

5. Develop comprehensive information on the procedures required for obtaining key permits and

disseminate this information to entrepreneurs in an accessible format.

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RELATIONSHIPS BETWEEN ENTREPRENEURS AND AUTHORITIES

Legal Awareness

Between 2002 and 2003, the Government of the Republic of Tajikistan initiated a number of projects to

improve the business environment in the country, including the following:

Development of additional financing instruments for small and medium businesses:

Drafting and ratifying the Law «On Leasing». The Government of Tajikistan is also evaluating the

possibility of instituting a tax system that would encourage leasing operations;

Developing and reviewing legislation regulating lending mechanisms (e.g. microfinance) which are

specifically designed for small and medium businesses;

Establishing a Fund for Financial Support of Entrepreneurship under the Agency for Anti-Monopoly

Policy and Support of Entrepreneurship.

Development of enterprise support mechanisms and encouragement of a constructive dialog between authorities and small and medium businesses: Conducting an entrepreneurs’ forum as well as a series of meetings between entrepreneurs and top Tajik

government officials;

Facilitating the creation of local centers to support entrepreneurship;

Encouraging the mass media to provide broad coverage of entrepreneurs and business activities.

The key problem for entrepreneurs is their low level of legal awareness. Only 14% of surveyed entrepreneurs have good knowledge of legislation regulating their activities.

Tajikistan’s entrepreneurs rate the work of local authorities as unsatisfactory:- only 17% of respondents believe that the public servants in their area are honest and do

not solicit bribes;- only 29% of respondents believe they can resolve business-related problems with

government officials in their area;- 63% of respondents stated that bureaucratic barriers impede their relationship with local

authorities.

Most entrepreneurs surveyed were not aware of the Agency for Anti-Monopoly Policy and Support of Entrepreneurship, and its role in defending entrepreneur’s rights. Of those who were aware of the Agency’s existence, only 8% turned to it for assistance.

Just over half of surveyed entrepreneurs believe that the business environment in Tajikistan will improve over the next 12 months.

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[2003] 106 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Improvement of legislation regulating specific administrative procedures: Drafting a regulatory act that would introduce the «One-Window» registration principle throughout

Tajikistan;

Drafting a Law «On Licensing of Selected Activities» that would harmonize the rules governing the

licensing process.

Box 23. Legislation Which Has Improved the Business Environment in Tajikistan

1. Introduction of a simplified tax system for small and medium businesses (Tax Code, No. 664, dated

November 12, 1998).

2. Conduction of free re-registration of the constituent documents of legal entities, to ensure

entrepreneurs comply with new procedures (Resolution No. 92 of the Government of the Republic of

Tajikistan, dated March 11, 2000).

3. Introduction of the possibility of sovereign backing for foreign investment (Resolution No. 385 of the

Government of the Republic of Tajikistan, dated September 21, 2000).

4. Introduction of the Inspections Registration Book (Decree No. 542 of the President of the Republic of

Tajikistan, dated March 28, 2001).

5. Introduction of a Unified Tax for dehkan farmers, on a two-year provisional basis in pilot regions

(Resolution No. 570 of Majlisi Namoyandagon of Majlisi Oli – the Lower Chamber of Parliament

– of the Republic of Tajikistan, dated March 19, 2002).

6. Government agencies were prohibited from giving instructions to entrepreneurs regarding shipment of

goods or establishing prices for goods to be sold by entrepreneurs (Law «On Government Protection

and Support of Entrepreneurship in the Republic of Tajikistan», No. 46, dated May 10, 2002).

7. Simplification of the procedure for registration of dehkan farmers (Law «On Dehkan Farmers»,

No. 48, dated May 10, 2002).

8. A State Program for Support of Entrepreneurship (including a state finance and lending program) was

adopted (Resolution No. 384 of the Government of the Republic of Tajikistan, dated October 1, 2002).

Entrepreneurs report that, of all recent reforms, the introduction of the Inspections Registration Book,137

the introduction of Simplified Tax for small businesses and dehkan farmers,138 and the Law «On Dehkan

Farmers»139 have had the greatest positive impact on business development in Tajikistan.

137 Decree No. 542 of the President of the Republic of Tajikistan «On Introduction of the Inspections Registration Book for Business

Entities in the Republic of Tajikistan», dated March 28, 2001 (For more information, see the chapter «Inspections»).138 Section XV and Section XVI-A, Tax Code of the Republic of Tajikistan, No. 664, dated November 12, 1998 (For more information,

see the chapter «Taxation»).139 Law No. 48, dated May 10, 2002 (For more information, see the chapter «Registration»).

Chart 116Chart 116Policy Reforms Contributing to an Improved Environment for Business DevelopmentPolicy Reforms Contributing to an Improved Environment for Business Development

% of respondents

Most importantchangeMost importantchange

2nd most importantchange2nd most importantchange

3rd most important change3rd most important change

Introduction on the Simplified Tax System

Introduction on the Simplified Tax System

Introduction of the unified tax for dehkan farmers

Introduction of the unified tax for dehkan farmers

Enactment of the Law «On Dehkan Farmers»Enactment of the Law

«On Dehkan Farmers»

Introduction of Land Tenure Certificates

Introduction of Land Tenure Certificates

Introduction of the Inspections Registration Book

Introduction of the Inspections Registration Book

0%0% 12%12%

Government support of small and medium businesses

Government support of small and medium businesses

4%4% 8%8%

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Although the reform efforts of the Government of Tajikistan have yielded positive legislative changes, their

impact has been limited by a low level of legal awareness among entrepreneurs. Indeed, more than half the

entrepreneurs surveyed indicated that they are not aware of the legislative reforms enacted over the past

three years concerning their operations.

Focus group participants also found that the low level of legal awareness among entrepreneurs is one of the

key difficulties for small and medium business in Tajikistan.

«The major problem for entrepreneurs is their low level of legal awareness – many of them do not know the basic laws and rules…»

- Focus Group participant

The survey revealed that, of all types of businesses, individual entrepreneurs are least aware of legislation

regulating their business activities – 88% of respondents claimed that they have no, poor, or cursory

knowledge of relevant legislation. This may be explained by the lack of government funding for campaigns

aimed at disseminating information on new laws to entrepreneurs.

According to survey results, mass media (40%) and friends/colleagues (39%) are the main sources of

information on regulatory change for small and medium businesses. Just over 10% of respondents obtain

such information from government agencies. While full texts of new laws are printed in both Russian and

Tajik in official publications, only 2% of entrepreneurs surveyed actually read the publications. It can be

inferred, therefore, that entrepreneurs only receive very general information about regulatory changes from

television and radio broadcasts.

Chart 117Chart 117Entrepreneurs’ Awareness and Assessment of Selected Legal and Regulatory Acts Enacted in 2002Entrepreneurs’ Awareness and Assessment of Selected Legal and Regulatory Acts Enacted in 2002

% of respondents

The possibility of providing sovereign guarantees to foreign investors

The possibility of providing sovereign guarantees to foreign investors

Introduction of the Inspections Registration BookIntroduction of the Inspections Registration Book

Adoption of the State Program for Support of EntrepreneurshipAdoption of the State Program

for Support of Entrepreneurship

Prohibitions on government employees giving instructions to entrepreneurs regarding

the shipment of goods and prices for goods

Prohibitions on government employees giving instructions to entrepreneurs regarding

the shipment of goods and prices for goods

Adoption of the Financial Support Program for Business Entities

Adoption of the Financial Support Program for Business Entities

80%80% 60%60%

Introduction of the Simplified Tax Systemfor small and medium businesses

Introduction of the Simplified Tax Systemfor small and medium businesses

60%60% 40%40% 20%20% 0%0% 20%20% 40%40%

Don’t knowDon’t know Had a negative impactHad a negative impact Had no impactHad no impact Had a positive impactHad a positive impact

Chart 118Chart 118

% of respondents

Dehkan farmersDehkan farmers

Individual entrepreneursIndividual entrepreneurs

SMEsSMEs

0%0% 100%100%50%50% 75%75%25%25%

Have fairly good knowledgeHave fairly good knowledge Have cursory, poor, or no knowledgeHave cursory, poor, or no knowledge

Awareness of Legislation Regulating Business ActivitiesAwareness of Legislation Regulating Business Activities

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[2003] 108 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Business Environment

In general, Tajikistan’s entrepreneurs believe that the actions of national-level government agencies do not

hinder business development. At the same time, neither do entrepreneurs believe that any of these agencies

offer support to business.

More importantly however, the survey did reveal a strong regional disparity in assessment of the local

business environment. This disparity in business climate is likely the result of differences in the attitude

of local authorities towards entrepreneurs and private enterprise in their region. The survey revealed that

Chart 119Chart 119Main Sources of Information on Changes in LegislationMain Sources of Information on Changes in Legislation

% of respondents

Friends/colleaguesFriends/colleagues

OtherOther

Government agenciesGovernment agencies

Lawyers/law firmsLawyers/law firms

Mass mediaMass media

0%0% 40%40%

Business/professional associations

Business/professional associations

10%10% 30%30%20%20%

2%2%

4%4%

4%4%

11%11%

39%39%

40%40%

Table 4Table 4Assessment of the Local Business Environment, by RegionAssessment of the Local Business Environment, by Region

% of respondents who agreed with these statements

RRSRRSGBAOGBAO Kulyab RegionKulyab Region

DushanbeCity

DushanbeCity

Kurgan-Tube Region

Kurgan-Tube Region

Sughd provinceSughd

province

Local authorities implement all the laws and regulations of centralauthorities in a precise mannerLocal authorities implement all the laws and regulations of centralauthorities in a precise manner

Local authorities do not impede business developmentLocal authorities do not impede business development

The rent on building space used for business purposes is quite reasonableThe rent on building space used for business purposes is quite reasonable

Local authorities make efforts to help entrepreneurs start their businessesLocal authorities make efforts to help entrepreneurs start their businesses

I can easily lease/rent building space for business purposesI can easily lease/rent building space for business purposes

I can easily obtain a Land Tenure CertificateI can easily obtain a Land Tenure Certificate

I can easily lease/rent a parcel of landI can easily lease/rent a parcel of land

The rent on land used for business purposes is quite reasonableThe rent on land used for business purposes is quite reasonable

Local authorities promote business development by creating equal opportunities for entrepreneursLocal authorities promote business development by creating equal opportunities for entrepreneurs

Local authorities promote business development by developing a business infrastructureLocal authorities promote business development by developing a business infrastructure

The centers for support of entrepreneurship in my city/district serve the interests of entrepreneursThe centers for support of entrepreneurship in my city/district serve the interests of entrepreneurs

The local authorities have the necessary knowledge and expertise to carry out their responsibilitiesThe local authorities have the necessary knowledge and expertise to carry out their responsibilities

I can freely discuss my business-related problems with local authoritiesI can freely discuss my business-related problems with local authorities

I can always resolve my business-related problems with local authoritiesI can always resolve my business-related problems with local authorities

There are no bureaucratic barriers in relationships with local authoritiesThere are no bureaucratic barriers in relationships with local authorities

The business environment in my city/ district promotes investment and business developmentThe business environment in my city/ district promotes investment and business development

The business environment in my city/district is better than in other regions of the countryThe business environment in my city/district is better than in other regions of the country

Government officials in my city/ district are honest people who do not solicit bribesGovernment officials in my city/ district are honest people who do not solicit bribes

Note: No more than 55% of entrepreneurs gave a positive response to any of the questions above. Note: No more than 55% of entrepreneurs gave a positive response to any of the questions above.

0-5%;0-5%; 6-25%;6-25%; 26-50%;26-50%; 51-75%;51-75%; > 75%;> 75%;

INDICATORSINDICATORS

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entrepreneurs from the Kurgan-Tube District of Khatlon Province are most critical of the local business

climate, while those from the city of Dushanbe are least critical in this assessment.

Overall, Table 4 shows that most entrepreneurs give negative assessments to the attitude of local authorities

towards entrepreneurship, as well as to existing conditions for doing business. It is interesting to note that

only 17% of respondents agreed that government officials are honest and do not solicit unofficial payments

and that 63% of entrepreneurs cited the presence of bureaucratic barriers as impeding the development of

relationships with local authorities.

The Agency for Anti-Monopoly Policy and Support of Entrepreneurship

In accordance with the Law «On Competition and Limitation of Monopoly Activities on the Markets»,

No. 11, dated November 29, 2000, the Government of Tajikistan instituted the Agency for Anti-Monopoly

Policy and Support of Entrepreneurship140 to advocate in favor of entrepreneurial interests.141

There are 77 professional employees working for the Agency — 45 are based at the head office in Dushanbe

and 32 work in its territorial branches located in regional centers.142 The Agency has been granted broad

powers in questions concerning regulation of private enterprise in Tajikistan.

The Agency’s work in implementing the State Program for Support of Entrepreneurship for 2002-2005

(adopted by Resolution No. 384 of the Government of the Republic of Tajikistan, dated October 1, 2002)

deserves special attention. The principal goal of the program is to create favorable legal, socio-economic,

financial, and organizational conditions for private sector development as well as to identify the main

government instruments which can be utilized to promote public support for entrepreneurship.143

The objectives of the program are:144

To improve legislation related to SME development;

To create a well-developed SME financing, lending, and insurance system; and

To develop business support infrastructure.

140 Resolution No. 11 of the Government of the Republic of Tajikistan «On the State Agency for Anti-Monopoly Policy and Support

of Entrepreneurship under the Government of the Republic of Tajikistan», dated January 11, 2001.141 Paragraph 6 of Regulation on the State Agency for Anti-Monopoly Policy and Support of Entrepreneurship under the Government

of the Republic of Tajikistan, approved by Resolution No. 75 of the Government of the Republic of Tajikistan, dated February 14,

2001.142 Resolution No. 75 of the Government of the Republic of Tajikistan «On Issues Related to the State Agency for Anti-Monopoly

Policy and Support of Entrepreneurship under the Government of the Republic of Tajikistan», dated February 14, 2001.143 Paragraph 1 of the State Program for Support of Entrepreneurship in the Republic of Tajikistan for 2002-2005, approved by

Resolution No. 384 of the Government of the Republic of Tajikistan, dated October 1, 2002. 144 Ibid, Paragraph 2.

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[2003] 110 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Box 24. Basic Powers of the Agency for Anti-Monopoly Policy and Support of Entrepreneurship145

1. To submit proposals and comments on issues related to improvement of legislation on state support

of entrepreneurship to the Government of Tajikistan;

2. To develop and undertake measures aimed at de-monopolizing the production and distribution of

goods and services;

3. To form and maintain a register of business entities which have a market share exceeding 35 percent,

and which are under state control as potential monopolies;

4. To exercise control over the observance of legislation during the establishment, reorganization, or

liquidation of business entities;

5. To prepare proposals aimed at strengthening government support for business development, with a

focus on promoting small businesses;

6. To arrange for the development and implementation of a program for government support of

entrepreneurship;

7. To develop an enabling environment to support the development of small business, and to build the

capacity of new and existing businesses by providing consulting, information, and financial support

services;

8. To develop proposals aimed at improving the taxation systems for the small business sector;

9. To protect entrepreneurs’ legitimate interests;

10. To provide technical guidance to regional programs aimed at supporting and developing

entrepreneurship;

11. To develop proposals aimed at promoting investment and innovation within the small business sector

and using extra-budgetary funds, borrowed resources, or other sources of financing;

12. To develop and implement measures to provide small and medium businesses with the equipment

and technology necessary to foster the development of technological parks, leasing firms, centers for

support of entrepreneurship, centers of excellence, and other business infrastructure;

13. To participate in presentations about and exhibitions of investment projects and programs, as well as

workshops and conferences on small business investment issues

14. To review the state of the small business sector and the efficiency of the small business support

measures undertaken by the government;

15. To encourage local authorities to support small businesses, especially within the framework of

regional and inter-regional programs;

16. To supervise local government observance of legislation on government support of entrepreneurship;

17. To keep the population regularly informed on progress in development of entrepreneurship by

disseminating information to through the mass media;

18. To develop technical guidelines and recommendations on the above-referenced issues.

The Agency for Anti-Monopoly Policy and Support of Entrepreneurship has developed a workplan

which details 27 activities aimed at accomplishing the objectives of the State Program for Support of

Entrepreneurship.

145 Paragraph 6 of «Regulation on the State Agency for Anti-Monopoly Policy and Support of Entrepreneurship under the Government

of the Republic of Tajikistan», approved by Resolution No. 75 of the Government of the Republic of Tajikistan, dated February 14,

2001.

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C h a p t e r 1 2

[2003] 111B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Box 25. Selected Activities of the State Program for Support of Entrepreneurship

Activity StatusDevelop and submit a draft Law «On Leasing» for consideration by the Government of Tajikistan.

The Law «On Leasing» was ratified on April 22, 2003.

Establish a Fund for Financial Support of Entrepreneurship.

This activity is in progress.

Assist in establishing local centers for support of entrepreneurship.

This is being done on a periodic basis.

Organize and conduct an Entrepreneurs’ Forum. A meeting with the President of the Republic of Tajikistan was held on July 8, 2003, at which the establishment of a Coordination Council for the Development of Entrepreneurship was proposed.

Promote mass media coverage of entrepreneurs’ activities.

This is being done on a periodic basis.

Develop and implement lending and microfinance mechanisms for business entities.

The Microfinance Legislation Development Project is being carried out by the IFC with the support of USAID.

Develop proposals to amend Tajik tax, currency, and customs regulations so that they foster entrepreneurial development.

A new version of the Tax Code is being developed.

Despite the fact that the Agency for Anti-Monopoly Policy and Support of Entrepreneurship has operated

for over three years, more than half of the 2,000 respondents to this survey had never heard of the Agency.

Among the country’s small and medium businesses, 25% of farmers are aware of the existence of the Agency,

as are 33% of individual entrepreneurs and 62% of SMEs. Entrepreneurs in the city of Dushanbe were most

aware of the Agency, due to the greater availability of information and the energetic public awareness efforts

of the Agency’s head office.

Only 8% of entrepreneurs who were aware of the Agency sought assistance from it, while less than half of the

requests for assistance were successful.

Chart 120Chart 120Entrepreneurs’ Attitude towards the Agency for Anti-Monopoly Policy and Support of EntrepreneurshipEntrepreneurs’ Attitude towards the Agency for Anti-Monopoly Policy and Support of Entrepreneurship

% of respondents

NoNo

YesYes

66%66%

34%34%

86%86%

92%92%

8%8%

Have you ever applied for assistance to the Agency?

Have you ever applied for assistance to the Agency?

Was your application for assistance successful?

Was your application for assistance successful?

7%7%

31%31%

55%55%

8%8%

YesYes

NoNo

No answerNo answer

NoNo

UnderconsiderationUnderconsideration

YesYes

Do you know about the Agency for Anti-Monopoly Policy and Support of Entrepreneurship, whose mission is to

protect your legitimate interests?

Do you know about the Agency for Anti-Monopoly Policy and Support of Entrepreneurship, whose mission is to

protect your legitimate interests?

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R e l a t i o n s h i p s B e t w e e n E n t r e p r e n e u r s a n d A u t h o r i t i e s

[2003] 112 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Expectations of Entrepreneurs

Tajikistan’s entrepreneurs were generally optimistic about the development of the business environment in

their region and in the country as a whole in the coming 12 months. More than half of small and medium

businesses (56%) think that the business environment in the country will improve over the coming year.

Entrepreneurs in the Kurgan-Tube district of Khatlon province were the most optimistic in their

expectations, with 59% responding that the business environment in their region will improve over the next

12 months. One possible reason for this optimistic assessment is that the current business environment is

assessed as unsupportive of small and medium businesses.

According to the results of the survey, most entrepreneurs stated that they would start their business again,

given what they know now.

Chart 121Chart 121

% of respondents who have not sought support from the Agency

Length and bureaucratic nature of process

Length and bureaucratic nature of process

Unaware of the Agency`s locationUnaware of the Agency`s location

No reason to seek assistanceNo reason to seek assistance

0%0% 75%75%25%25% 50%50%

Reasons Entrepreneurs Did Not Seek Support from the Agency for Anti-MonopolyPolicy and Support of EntrepreneurshipReasons Entrepreneurs Did Not Seek Support from the Agency for Anti-MonopolyPolicy and Support of Entrepreneurship

65%65%

10%10%

10%10%

Chart 122Chart 122Expectations for Change in the Business Environment over the Next 12 MonthsExpectations for Change in the Business Environment over the Next 12 Months

% of respondents

75%75%

50%50%

100%100%

0%0%

25%25%

In the regionIn the regionIn the countryIn the country

88%88% 86%86%

Will improveWill improve

Will remain the sameWill remain the same

Will become worseWill become worse

56%56%

34%34%

10%10%

52%52%

37%37%

11%11%

Chart 123Chart 123Expectations for Change in the Business Environment over the 12 Months, by RegionExpectations for Change in the Business Environment over the 12 Months, by Region

% of respondents

Will improveWill improve

Will remainthe sameWill remainthe same

Will becomeworseWill becomeworse

0%0% 100%100%25%25% 75%75%50%50%

59%59%

58%58%

54%54%

52%52%

46%46%

34%34%

Dushanbe CityDushanbe City

Gorno-Badakhshan Autonomous Province

Gorno-Badakhshan Autonomous Province

Kulyab District (Khatlon Province)

Kulyab District (Khatlon Province)

Sughd ProvinceSughd Province

Regions under Republican Subordination

Regions under Republican Subordination

Kurgan-Tube District (Khatlon Province)

Kurgan-Tube District (Khatlon Province)

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[2003] 113B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

The Government of Tajikistan has recently begun to pay increased attention to the development of

entrepreneurship in the country. The fact that recent legislative initiatives aimed at improving conditions for

small business development have generally been positively received by entrepreneurs is a testament to these

efforts. At the same time, most entrepreneurs have given a negative assessment of both the attitude of local

authorities toward small and medium businesses as well as the overall business environment in their regions.

The low level of legal awareness among entrepreneurs, in combination with a lack of aggressiveness from the

Agency for Anti-Monopoly Policy and Support of Entrepreneurship to actively protect their rights, create

difficulties for business operations and hinder private sector development.

Recommendations

1. In order to enact changes to legislation having considerable influence on private sector activities,

organize open discussions of legislative drafts with entrepreneurs prior to the introduction of changes.

Encourage the participation of business associations and other members of the business community

in these discussions and, when possible, incorporate their comments and recommendations into

legislative drafts.

2. Increase entrepreneur’s awareness of the role of the Agency for Anti-Monopoly Policy and Support of

Entrepreneurship in protecting their rights.

3. Organize more frequent meetings with entrepreneurs to familiarize them with recent changes in

the country’s legal environment. Consider organizing public hearings and discussions on drafts of

regulatory documents with the Government of Tajikistan and NGOs representing the small and

medium business sector in order to obtain an open and critical assessment of draft legislation.

4. Analyze appropriate channels for distributing informational materials to small and medium

businesses, including direct mail, seminars, mass media, and business associations, with the goal of

providing maximum accessibility. Regularly update and disseminate these informational materials.

Chart 124Chart 124Based on Your Experience, Would You Start Your Business Again?Based on Your Experience, Would You Start Your Business Again?

% of respondents

YesYes

NoNo

Don’t knowDon’t know

80%80%

60%60%

40%40%

100%100%

0%0%Individual entrepreneursIndividual entrepreneurs

20%20%

Dehkan farmersDehkan farmersSMEsSMEs

88%88% 86%86%73%73%

23%23%10 %10 %10%10%

2%2% 4%4% 4%4%

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R e l a t i o n s h i p s B e t w e e n E n t r e p r e n e u r s a n d A u t h o r i t i e s

[2003] 114 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

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C h a p t e r 1 3

[2003] 115B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

SMALL AND MEDIUM BUSINESS MANAGEMENT

Information Technology

The majority of small and medium businesses in Tajikistan have limited access to information technology.

According to survey results, only 8% of enterprises employ computers in their daily activities and even fewer

(3%) use the Internet.

Small and medium businesses have limited access to information technology. On average, 8% of respondents used computers in their business activities. While this indicator varies significantly by type of small and medium businesses, it exceeds 30% for SMEs.

Entrepreneurs do not actively use the Internet in their business activities. Internet penetration is only 3% and a majority of respondents do not plan to obtain Internet access in the future.

On average, an SME employs 17 full-time employees and 10 part-time employees, whereas there are 15 full-time and 17 part-time workers employed on the average dehkan farm. Individual entrepreneurs employ 4 full-time employees on average.

According to survey results, 88% of entrepreneurs and their employees have never taken specialized training courses. Moreover, 80% of respondents mentioned they do not see the practical benefits of enrolling in specialized training courses.

An overwhelming majority of SMEs (81%) and individual entrepreneurs (94%) are not members of professional associations, as they do not see membership bringing practical benefits to their business, or simply don’t know about the existence of such associations.

Many entrepreneurs are willing to pay for services provided by professional associations such as legal consultations and assistance in protecting their rights.

Chart 125Chart 125Computer Usage by Small and Medium BusinessesComputer Usage by Small and Medium Businesses

% of respondents35%35%

0%0%

7%7%

21%21%

SMEsSMEs Dekhan farmersDekhan farmers

2%2%

28%28%

14%14%

16%16%

17%17%

5%5%

2%2%

Individual entrepreneurs

Individual entrepreneurs

Use onecomputerUse onecomputer

Use more than one computer

Use more than one computer

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S m a l l a n d M e d i u m B u s i n e s s M a n a g e m e n t

[2003] 116 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Entrepreneurs mainly use computers for accounting purposes: 54% claimed to use computers for financial

accounting and 38% to provide services to customers.

At the time of the survey, 97% of respondents were not using the Internet in their business activities,

although 23% planned to obtain Internet access within the next three years. The remaining entrepreneurs did

not plan to use the Internet mainly because the practical benefits of using the Internet are unclear (48%) and

the costs of Internet services remain high (12%).

The Internet is primarily used for business correspondence (e-mail) (28%), searching for information on

goods and commodities available in foreign markets (15%), and receiving the latest news (13%).

Chart 126Chart 126Computer Usage, by Purpose and IntensityComputer Usage, by Purpose and Intensity

% of respondents who use computers

Accounting/ Financial ReportingAccounting/ Financial Reporting

0%0% 100%100%25%25% 75%75%

Customer ServicesCustomer Services

Production Management and Control

Production Management and Control

BudgetingBudgeting

Project ManagementProject Management

Procurement ManagementProcurement Management

Quality Control ManagementQuality Control Management

Sales and MarketingSales and Marketing

Inventory ManagementInventory Management

HR ManagementHR Management

50%50%

Active useActive use

Limited useLimited use

Computer is not used for this purpose

Computer is not used for this purpose

Chart 127Chart 127Planned Internet UsagePlanned Internet Usage

% of respondents who do not use the Internet

Do not plan touse the InternetDo not plan touse the Internet

Plan to use theInternet

Plan to use theInternet

23%23%

77%77%

Don`t know what the Internet is (1%)Don`t know what the Internet is (1%)

No need to use the Internet No need to use the Internet

Don`t see any practical benefitsDon`t see any practical benefits

Poor quality (1%)Poor quality (1%)

ExpensiveExpensive

No local provider availableNo local provider available

Within the next 2 or 3 yearsWithin the next 2 or 3 years

Within this yearWithin this year

Within the next 6 monthsWithin the next 6 months

48%48%

12%12%

7%7%

13%13%

6%6%

4%4%

6%6%

0%0%

25%25%

50%50%

75%75%

100%100%

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Personnel

On average in 2002, SMEs hired 17 full-time workers per enterprise, dehkan farmers employed 15 full-time

workers, and individual entrepreneurs hired an average of 4 full-time employees.

According to survey results, dehkan farmers hire an average of 17 part-time or seasonal workers per farm,

whereas SMEs employ an average of 10 such workers and most individual entrepreneurs do to not hire part-

time or seasonal employees at all. The variance across enterprises is most likely a result of the seasonality of

agricultural production.

Chart 128Chart 128Internet Usage, by PurposeInternet Usage, by Purpose

% of respondents having Internet access

E-mailE-mail

0%0% 30%30%

Search for goods/ commodities/ services in international marketsSearch for goods/ commodities/ services in international markets

NewsNews

AdvertisementsAdvertisements

Analysis of international marketsAnalysis of international markets

Legislation researchLegislation research

Local market analysisLocal market analysis

15%15%

Search for legislation in foreign marketsSearch for legislation in foreign markets

OtherOther

Search for partners in international markets

Search for partners in international markets

28%28%

15%15%

13%13%

7%7%

7%7%

7%7%

7%7%

5%5%

4%4%

3%3%

2%2%

1%1%

Search for partners in local marketsSearch for partners in local markets

Search for goods/ commodities/ services in local markets

Search for goods/ commodities/ services in local markets

Chart 129Chart 129Full-Time Employees Employed by Small and Medium BusinessesFull-Time Employees Employed by Small and Medium Businesses

% of respondents

11-20 persons11-20 persons

2-10 persons2-10 persons

1 person1 person

21-30 persons21-30 persons

Over 31 personsOver 31 persons

75%75%

50%50%

100%100%

0%0%Individual entrepreneursIndividual entrepreneurs

25%25%

Dehkan farmersDehkan farmers SMEsSMEs

53%53%

42%42%

3%3%

70%70%

7%7%

54%54%

13%13%

8%8%

1%1%

24%24%

10%10%

11%11%

Chart 130Chart 130Seasonal Workers Employed by Small and Medium BusinessesSeasonal Workers Employed by Small and Medium Businesses

% of respondents

11-20 persons11-20 persons

2-10 persons2-10 persons

1 person1 person

21-30 persons21-30 persons

Over 31 personsOver 31 persons

75%75%

50%50%

100%100%

0%0%Individual entrepreneursIndividual entrepreneurs

25%25%

Dehkan farmersDehkan farmersSMEsSMEs

1%1%

4%4%5%5% 10%10%

No seasonalemployeesNo seasonalemployees

1%1%

23%23%

10%10%

56%56%

27%27%

45%45%

13%13%

5%5%

80%80%

8%8%

10%10%

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[2003] 118 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

The survey revealed that 88% of entrepreneurs and their personnel have not received any specialized training

and many do not consider it necessary. There is, however, significant demand for training in areas such as

accounting, sales, business planning and marketing.

The survey revealed that SMEs and dehkan farmers are more interested in further training than individual

entrepreneurs.

Membership in Businesses and Professional Associations

Current legislation permits small and medium businesses to establish associations (unions) for the purposes

of coordinating business activities, protecting common interests, and representation.146 Any small and

medium business can obtain membership in an existing association with the consent of the current members.

In Tajikistan, there are currently 18 sectoral, professional, and other associations.

The results of the survey show that an overwhelming majority of individual entrepreneurs (94%) and SMEs

(81%) are not members of business/professional associations. Among non-members, 44% reported that they

are not aware of associations and 31% mentioned a lack of practical benefits to membership. Only 1% of

respondents identified high membership fees as the key reason for not joining an association, which indicates

entrepreneurs would be willing to join an association if it were perceived as able to render real assistance and

support to them.

146 Article 133 of the Civil Code of the Republic of Tajikistan, June 30, 1999.

Chart 131Chart 131Personnel Training Received and Demanded, by Content AreaPersonnel Training Received and Demanded, by Content Area

% of respondents

AccountingAccounting

0%0% 40%40%10%10% 30%30%

SalesSales

Business PlanningBusiness Planning

MarketingMarketing

Production ManagementProduction Management

Financial ManagementFinancial Management

Information TechnologyInformation Technology

AdvertisingAdvertising

HR ManagementHR Management

Strategic PlanningStrategic Planning

20%20%

Training demandedTraining demanded

Training receivedTraining received

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Results point to significant membership of dehkan farmers in Associations – 71% of entrepreneurs in the

farming sector are members of the Dehkan Farmers’ Association. This can be explained by the government’s

support of the Association, the Association’s high organizational capacity, and its far-reaching network of

branches.

Entrepreneurs holding membership in business/professional associations primarily receive information and

consulting services from their associations. Most respondents indicated that the quality of services provided

by the associations is «medium to high», with legal and financial services being of the highest quality.

According to survey results, 27% of all respondents would be willing to pay for business services. Of these

entrepreneurs, 37% claimed to be willing to pay for legal counseling and another 36% for services aimed at

protecting entrepreneurs’ rights. The quality of these services is estimated by respondents as «medium».

Chart 132Chart 132Membership in Business/Professional AssociationsMembership in Business/Professional Associations

% of respondents

No Association MembershipNo Association Membership

AssociationMembershipAssociationMembership

75%75%

50%50%

100%100%

0%0%Individual entrepreneursIndividual entrepreneurs

25%25%

Dehkan farmersDehkan farmersSMEsSMEs

94%94%81%81%

29%29%

19 %19 %6%6%

71%71%

Chart 133Chart 133Reasons for not Joining Business AssociationsReasons for not Joining Business Associations

% of respondents currently not members of associations

Do not know about their existence

Do not know about their existence

Do not see any practical benefit

Do not see any practical benefit

Not enough timeNot enough time

Difficult to replyDifficult to reply

0%0% 15%15% 30%30% 45%45%

High membership feesHigh membership fees

Chart 134Chart 134Business Association Services, by Quantity and QualityBusiness Association Services, by Quantity and Quality

% of respondents belonging to associations

Financial servicesFinancial services

Legal counselingLegal counseling

Information servicesInformation services

Protection of the rights of entrepreneursProtection of the rights of entrepreneurs

LobbyingLobbying

0%0%

ConsultingConsulting

80%80% 100%100%20%20% 20%20% 40%40% 60%60%

15%15%

25%25%

71%71%

33%33%

57%57%

24%24%

% of respondents whose associations provide

them with services

% of respondents whose associations provide

them with servicesLowLow MediumMedium HighHigh

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More than one-third of entrepreneurs identified a need for legal counseling and consulting services on

business planning issues.

Given the level of demand for business services, membership in business/professional associations could

increase if the quality of services they provide improves.

Recommendations

1. Promote the use of computers and other information technology among small and medium

businesses by granting broader access to official information and government services through

electronic systems of information exchange.

2. Associations and consulting companies may enlarge the scope of fee-based services, identify target

segments of entrepreneurs, and more actively promote the value of membership to entrepreneurs in

need of training and consulting support.

Chart 135Chart 135Demand for Business Services from Small and Medium BusinessesDemand for Business Services from Small and Medium Businesses

% of respondents willing to pay for business services

Protection of entrepreneurs’ servicesProtection of entrepreneurs’ services

Lobbying Lobbying

Information servicesInformation services

ConsultingConsulting

Legal counselingLegal counseling

0%0%

Financial servicesFinancial services

20%20%

37%37%

36%36%

30%30%

27%27%

19%19%

13%13%

40%40%10%10% 30%30%

Chart 136Chart 136Potential Demand for Consulting Services from Small and Medium BusinessesPotential Demand for Consulting Services from Small and Medium Businesses

% of respondents in need of consulting services

Business planningBusiness planning

Information technologyInformation technology

Audits/accountingAudits/accounting

Business administrationBusiness administration

Legal counselingLegal counseling

0%0% 45%45%

Marketing/advertisingMarketing/advertising

15%15% 30%30%

Staff recruitmentStaff recruitment

42%42%

34%34%

29%29%

28%28%

27%27%

24%24%

12%12%

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A n n e x A

[2003] 121B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

1. Constitution of the Republic of Tajikistan, adopted November 6, 1994 by national referendum.

Constitutional Laws of the Republic of Tajikistan:

2. «On Local Authorities», No. 1092, dated December 1, 1994

3. «On Prosecution Authorities of the Republic of Tajikistan», No. 289, dated March 11, 1996

Codes of the Republic of Tajikistan:

4. Customs Code, dated April 11, 1995

5. Land Code, dated December 13, 1996

6. Tax Code, No. 664, November 12, 1998 (effective January 1, 1999)

7. Civil Code (Part I), June 30, 1999 (effective January 1, 2000)

8. Civil Code (Part II), December 11, 1999 (effective July 1, 2000)

Laws of the Republic of Tajikistan:

9. «On Protection of Labor in the Republic of Tajikistan», No. 460, dated December 24, 1991

10. «On Government Fees», No. 496, dated January 6, 1992

11. «On Communications», No. 893, dated December 27, 1993

12. «On Education», No. 899, dated December 27, 1993

13. «On the Foreign Economic Activity of the Republic of Tajikistan», No. 869, dated December 27, 1993

14. «On Pedigree Livestock Breeding», No. 985, dated July 20, 1994

15. «On Agricultural Crop Breeding», No. 118, dated November 4, 1995

16. «On Customs Tariffs», No. 200, dated November 4, 1995

17. «On Certification of Products and Services», No. 313, dated December 13, 1996

18. «On Standardization», No. 333, dated December 14, 1996

19. «On Citizens’ Appeals», No. 343, dated December 14, 1996

20. «On the National Bank of Tajikistan», No. 383, dated December 14, 1996

21. «On Ensuring Unified Measurements», No. 435, dated May 15, 1997

22. «On State Registration of Enterprises in the Republic of Tajikistan», No. 498, dated December 12, 1997

23. «On Auditing Activities», No. 601, dated May 21, 1998

24. «On Banks and Banking Activities», No. 648, dated May 23, 1998

25. «On Government Regulation of Foreign Trade Activities», No. 822, dated September 3, 1999

26. «On Tourism», No. 824, dated September 3, 1999

27. «On Competition and Limitation of Monopoly Activities on the Markets», No. 11, dated November 29, 2000

28. «On Transportation», No. 22, dated November 29, 2000

29. «On Medications and Pharmaceutical Activities», No. 39, dated August 6, 2001

30. «On Government Protection and Support of Entrepreneurship in the Republic of Tajikistan», No. 46, dated May 10, 2002

31. «On Dehkan Farmers», No. 48, dated May 10, 2002

32. «On Governmental Financial Oversight in the Republic of Tajikistan», No. 66, dated December 2, 2002

33. «On State Registration of Legal Entities», No. 5, dated April 22, 2003

34. «On Financial Leasing», No. 9, dated April 22, 2003

35. «On Public Sanitary and Epidemiological Safety», No. 49, dated December 8, 2003

36. «On Normative Legal Acts», No. 54, dated December 8, 2003

37. «On the State Budget of the Republic of Tajikistan for 2004», No. 75, dated December 16, 2003

38. «On Government Fees» No. 19, dated February 28, 2004

39. Resolution of Majlisi Namoyandagon (Assembly of Representatives) of Majlisi Oli (Supreme Assembly) of the

LIST OF LEGAL AND REGULATORY ACTS REFERENCED

(As of January 1, 2004)

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Republic of Tajikistan «On Adoption of the Law of the Republic of Tajikistan, ‘On Introduction of Changes and Additions to the Tax Code of the Republic of Tajikistan,’ and ‘On Enacting This Law’», No. 570, dated March 19, 2002

Decrees of the President of the Republic of Tajikistan:

40. «On Liberalization of Foreign Exchange and Export Operations and On Measures to Ensure Complete Repatriation of Hard Currency Earnings to the Republic of Tajikistan», No. 424. dated February 24, 1996

41. «On State Support Of Small Businesses in the Republic of Tajikistan», No. 459, dated April 18, 1996

42. «On Increasing the Minimum Monthly Wage and Wages and Salaries for Employees of Budget-Financed Organizations, Pensions, and Stipends», No. 896, dated December 27, 1997

43. «On Introduction of the Inspections Registration Book for Business Entities in the Republic of Tajikistan», No. 542, dated March 28, 2001.

44. «On Increasing the Minimum Monthly Wage Amounts and Current Base Salaries for Employees of Budget-Financed Organizations, and On Measures Aimed at Increased Social Protection for the Most Vulnerable Strata of the Population», No. 717, dated November 25, 2001

45. «On the Procedure for Issuance of Permits (Licenses) for Employment Services Provided by Citizens of the Republic of Tajikistan Seeking Work Abroad and for Attracting Foreign Workforce into the Republic of Tajikistan», No. 608, dated July 25, 2001

46. «On Measures Aimed at Increased Social Protection of the Population and On Increasing the Minimum Monthly Wage Amount, Current Base Salaries for Employees of Budget-Financed Organizations, Pensions, and Stipends», No. 1173, dated November 4, 2003

Resolutions of the Government of the Republic of Tajikistan:

47. «On Government Fee Rates», No. 587, dated November 29, 1993

48. «On the Agency Authorized to Issue Certificates of Origin in the Republic of Tajikistan», No. 35, dated January 28, 1994

49. Regulation «On the Procedure for Allocation of Quotas and Issuance of Export/Import Licenses for Products and Services in the Republic of Tajikistan», No. 133, dated March 20, 1994

50. «On the National System for Certification of Products, Work, and Services in the Republic of Tajikistan», No. 249, dated June 2, 1994.

51. «On Approving the Procedure for Registration as Participants of Foreign Economic Activities in the Republic of Tajikistan», No. 316, dated July 11, 1994.

52. «On the Procedure for Conducting Expert Reviews of Contracts, Agreements, and other Legal Documents that Affect the Economic Interests of the Republic of Tajikistan, and On the Procedure for Registration of, Accounting for, and Exercising Control over the Implementation of Contracts, Agreements, and Documents», No. 437, dated June 27, 1995

53. Regulation «On State Fire Safety Supervision in the Republic of Tajikistan», No. 726, dated December 7, 1995

54. «On Establishment of the Government Research Center for Expert Analysis and Certification of Pharmaceutical Products, Medical Equipment, Medical and Sanitary and Hygienic Products, Medical Nutrition Products, and Cosmetics», No. 258, dated June 10, 1996.

55. Instruction «On the Procedure for Conducting Audits and Inspections of Tax Authorities with Regard to Collection of Taxes and Other Obligatory Payments», approved by Resolution No. 31 of the Tax Committee under the Government of the Republic of Tajikistan, dated November 28, 1997

56. Regulation «On State Licensing of Construction Activities in the Republic of Tajikistan», No. 211, dated May 6, 1997

57. Regulation On the Procedure for Licensing Legal Counseling and Attorney Services, approved by Resolution No. 42 of the Government of the Republic of Tajikistan, dated February 18, 1998

58. Procedure On Processing and Issuing Loans to Small Businesses in the Republic of Tajikistan, approved by Resolution No. 59 of the Government of the Republic of Tajikistan, dated February 20, 1998

59. «On Approving the Regulation On Licensing of Transportation and Transportation Support Services in the Republic of Tajikistan», No. 497, dated December 8, 1998

60. «Procedure for Certification of Food Products and Other Goods Imported into or Exported from the Republic of Tajikistan», No. 97, dated March 16, 1999

61. «On Approving the Provisions for Government Regulation of the Production and Distribution of Ethanol and Alcoholic Beverages», No. 131, dated April 7, 1999

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62. Regulation «On the Procedure for Processing and Issuing Land Tenure Certificates and Land Share Certificates», No. 389, dated September 4, 1999.

63. «On the Procedure for Bringing the Constituent Documents of [Tajik] Enterprises in Conformity with the Requirements Set Forth in Part I of the Civil Code of the Republic of Tajikistan, Irrespective of the Types of Ownership of Such Enterprises», No. 92, dated March 11, 2000

64. «On Approving the List of Activities for Which Income Tax May be Charged in the Form of a Patent Fee and On the Procedure for Individual Entrepreneurs Who Do Not Form Legal Entities to Acquire Patents», No. 216, dated May 10, 2000

65. «On Approving the Procedure for Selection of Investment Projects for which Sovereign Guarantees will be Provided, the Use, Repayment, Accounting, and Registration of Foreign Credit, and Loans Guaranteed by the Government that Constitute the External Debt of the Republic of Tajikistan», No. 385, dated September 21, 2000

66. «On the State Agency for Anti-Monopoly Policy and Support of Entrepreneurship under the Government of the Republic of Tajikistan», No. 11, dated January 11, 2001

67. Regulation On the State Agency for Anti-Monopoly Policy and Support of Entrepreneurship under the Government of the Republic of Tajikistan, No. 75, dated February 14, 2001

68. «On Measures to Improve the Promotion of Domestic Goods in Foreign Markets», No. 237, dated June 8, 2001

69. Regulation On Licensing Transportation Activities in the Republic of Tajikistan, No. 252, dated June 11, 2001

70. «On the Procedure for Issuing Vehicle Quality Certificates», No. 93, dated March 4, 2002

71. Regulation On the Procedure for Licensing Pharmaceutical Activities in the Republic of Tajikistan, No. 245, dated July 5, 2002

72. «On Determining the Administrative Divisions of the Republic of Tajikistan in which the Single Tax for Dehkan Farmers Shall be Temporarily Introduced», No. 319, dated August 3, 2002

73. «On Strengthening Government Measures for Small Business Support in the Republic of Tajikistan», No. 384, dated October 1, 2002

74. Regulation No. 391 by the Chief Directorate for Veterinary Services, dated October 1, 2002

75. «On International Accounting Standards», No. 428, dated November 4, 2002

76. List of Goods That are Subject to Excise Stamps, No. 153, dated March 31, 2003

77. «On Measures for Improving the Procedure for Making Social Contributions and for Increasing the Level of Social Protection for Individual Entrepreneurs without Establishment of Legal a Entity in the Republic of Tajikistan», No. 250, dated June 6, 2003

Decisions of Ministries and Agencies of the Republic of Tajikistan:

78. Instruction «On the Procedure for Issuing Licenses for Professional Securities and Exchange Activities», approved by the Ministry of Finance of the Republic of Tajikistan, No. 9/1-2, dated April 20, 1993

79. Instruction On the Implementation of the Procedures for Making Contributions to, Accounting for and Disbursing Funds of the Social Protection Fund of the Republic of Tajikistan, signed by the Chairman of the Fund and approved by the Minister of Finance of the Republic of Tajikistan and the Chairman of the National Bank of Tajikistan, dated June 24, 1997

80. Classification of the Types of Construction Works Subject to Licensing, approved by the Chairman of the Committee for Architecture and Construction under the Government of the Republic of Tajikistan, dated July 5, 1997

81. Procedure On Issuing Permits for (Tajik) Residents to Open Foreign Currency Accounts with Banks Outside the Republic of Tajikistan, approved by the Management Committee of the National Bank of Tajikistan, Directive No. 51, dated September 16, 1997

82. Instruction On Procedure of Conducting Tax Inspections On the Issues of Tax Liabilities And Other Compulsory Payments No. 31, dated November 28, 1997

83. Instruction «On Procedure of Acquiring And Exploiting Radio-Electronic Devices and High-Frequency Equipment In the Republic of Tajikistan», approved by the executive order of Minister of Communications of the Republic of Tajikistan, No. 84, dated September 8, 1997

84. Annex No. 1 to the Joint Executive Order of the National Bank of Tajikistan (No. 28, dated October 10, 1998) and the Customs Committee under the Government of the Republic of Tajikistan (Resolution No. 304, dated November 20, 1998), and the Regulation «On the Procedure for Exercising Currency Control over Repatriation of Hard Currency Export Earnings to the Republic of Tajikistan», approved jointly by the National Bank of

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Tajikistan (Resolution No. 38, dated August 14, 1996) and the Customs Committee under the Government of the Republic of Tajikistan (Resolution No. 132, dated August 14, 1996)

85. Instruction «On the Procedure for Payment of Fees and Application of Tariff Requirements With Regard to Issuance of Licenses for Production and Broadcasting of Television and Radio Programs», approved by Executive Order No. 52 of the State Committee for Television and Radio Broadcasting under the Government of the Republic of Tajikistan, dated August 2, 2000

86. Instruction On the Implementation of the Procedure for Product Identification, Processing, and Issuance of Certificates of Origin for Goods and of Other Documents Related to Carrying out Foreign Economic Activities, approved by the Chairman of the Chamber of Commerce and Industry of the Republic of Tajikistan on August 22, 2001

87. Executive Order No. 151 by the Chairman of the Customs Committee under the Government of the Republic of Tajikistan «On Customs Clearance Procedures for Selected Exported Goods», dated December 6, 2001

88. Resolution of the Presidium of the Chamber of Commerce and Industry of the Republic of Tajikistan «On Approval of the Rates for Services Provided to Determine the Origin of Goods and for Issuance of Form A and Form ST-1 Certificates», dated December 27, 2002

89. Procedure On the Collection of Fees for State Registration, Accreditation, and Other Services Furnished, (Including Visa Support), Provided by the Ministry of Economy and Trade of the Republic of Tajikistan, to Participants in Foreign Economic Activities, approved by the Ministry of Economy and Trade, Resolution No. 12, dated April 4, 2003

90. Concurrent Executive Order of the National Bank of Tajikistan (No. 85/OP, dated September 15, 2003) and the Ministry for Government Revenues and Levies of the Republic of Tajikistan (No. 219, dated September 15, 2003) «On the Procedure for Exercising Currency Control over Justification of Payments in Foreign Currency for Imported Goods in the Republic of Tajikistan»

91. Instruction No. 6 of the State Bank of the USSR «On Organization of Work on Currency Circulation by Institutions of the State Bank of the USSR», dated December 3, 1986

SELECTED LAWS AND REGULATIONS ADOPTED IN 2003

Laws of the Republic of Tajikistan:

92. «On Production and Safe Handling of Pesticides and Agricultural Chemicals», No. 1, dated April 22, 2003

93. «On Charitable Activities», No. 18, dated April 22, 2003

94. «On Environmental Expert Reviews», No. 20, dated April 22, 2003

95. «On Librarian Activities», No. 32, dated August 1, 2003

96. «On Advertising», No. 34, dated August 1, 2003

97. «On Postal Communication» No. 39, dated January 8, 2003

98. «On Folk Art and Crafts», No. 43, dated August 1, 2003

99. «On Insolvency», No. 46, dated December 8, 2003

100. «On Beekeeping», No. 51, dated December 8, 2003

101. «On Government Forecasts, Concepts, and Programs for Social and Economic Development of the Republic of Tajikistan», No. 53, dated December 8, 2003

102. «On Veterinary Services», No. 73, dated December 8, 2003

Decrees of the President of the Republic of Tajikistan:

103. «On the Mechanism for Adjustment of the Debt of Reorganized Agricultural Enterprises/Organizations or Those Under Reorganization», No. 1054, dated April 15, 2003

104. «On Monitoring and Evaluation of the Implementation of the Poverty Reduction Strategy Paper», No. 1080, dated May 21, 2003

105. «On the Committee for Governmental Financial Oversight of the Republic of Tajikistan», No. 1162, dated October 10, 2003

Resolutions of the Government of the Republic of Tajikistan:

106. «On the Results of Social and Economic Development in the Republic of Tajikistan in 2002 and On the Development Objectives for 2003», No. 21, dated January 27, 2003

107. «On the Procedure for Conducting Attestation, Accreditation, and Licensing of Educational Establishments», No. 54, dated February 5, 2003

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108. «On Approving the Regulation on Mergers and Acquisitions for Bus/Trucking Companies», No. 88, dated March 3, 2003

109. «On Establishing the State Broadcasting Inspection of the Committee for Television and Radio Broadcasting under the Government of the Republic of Tajikistan», No. 126, dated March 31, 2003

110. «On Licensing of Selected Activities in the Manufacturing Sector of the Republic of Tajikistan», No. 139, dated March 31, 2003

111. «On Approving the Procedures for Testing and Branding Articles Made from Precious Metals, Licensing Selected Activities Related to Production, Use, and Circulation of Precious Metals and Precious Stones by Legal Entities and Individuals and the Interim List of the Types of Work for Which Test Charges Shall be Levied», No. 145, dated March 31, 2003

112. «On the State Seed Inspection of the Ministry of Agriculture of the Republic of Tajikistan», No. 147, dated March 31, 2003

113. «On Establishing Excise Tax Rates for Selected Goods, Manufactured in or Imported into the Republic of Tajikistan», No. 153, dated March 31, 2003

114. «On Additional Measures for Implementation of the Law on Amnestying the Citizens of the Republic of Tajikistan Who Have Legalized Their Money», No. 165, dated April 18, 2003

115. «On Establishing the Share of Foreign Capital in the Banking System of the Republic of Tajikistan», No. 206, dated May 10, 2003

116. «On Organizational Measures for Producing Documents and Forms/Letterheads for which Strict Registration and Accounting Procedures are Applied», No. 222, dated May 13, 2003

117. «On Improving the Mechanism for Production and Marketing of Cotton», No. 223, dated May 15, 2003

118. «On Approving the Procedure for Licensing Activities Related to Handling Hazardous Waste», No. 252, dated June 6, 2003

119. «On Approving the Procedure for Licensing Activities Related to Environmental Expert Reviews», No. 300, dated July 3, 2003

120. «On Approving the Procedure for Issuance of Permits for Catching Migrating, Rare, and Endangered Animal Species», No. 301, dated July 3, 2003

121. «On Approving the Charter of the Government Center for Expert Review and Certification of Pharmaceutical Products and Medical Equipment», No. 382, dated August 29, 2003

122. «On Approving the Regulation on the State Broadcasting Inspection of the Committee for Television and Radio Broadcasting under the Government of the Republic of Tajikistan», No. 391, September 1, 2003

123. «On Measures Aimed at Furthering the Economic Development of the Republic of Tajikistan and Implementing the Structural Reforms in the Banking System», No. 438, dated October 22, 2003

124. «On the Program for Government Investments, Grants, and Technical Assistance for 2004–2006», No. 449, dated October 25, 2003

125. «On Customs Tariffs of the Republic of Tajikistan», No. 450, dated October 25, 2003

126. «On Approving the Plan for Implementing Strategic Priorities in the Development of the Tax and Customs Service of the Republic of Tajikistan during 2003–2008», No. 465, dated October 25, 2003

127. «On the Strategic Plan for Privatizing Medium and Large Enterprises and Restructuring of Natural Monopolies and Very Large Enterprises during 2003–2007», No. 486, dated November 7, 2003

128. «On Introduction of Changes and Additions to Resolution No. 450, dated October 25, 2003, of the Government of the Republic of Tajikistan ‘On Customs Tariffs of the Republic of Tajikistan’», No. 497, dated November 14, 2003

129. «On Introduction of Changes and Additions to the Resolution of the Government of the Republic of Tajikistan, dated May 6, 1997, ‘On State Licensing of Construction Activities in the Republic of Tajikistan’», No. 521, dated December 2, 2003

130. «On the Concept for Developing Tajikistan’s Industry», No. 523, dated December 4, 2003

131. «On Measures for Implementing Decree No. 1173», dated November 4, 2003, «On Measures Aimed at Increased Social Protection of the Population and On Increasing the Minimum Monthly Wage Rate, Current Base Salaries for Employees of Budget-Financed Organizations, Pensions, and Stipends», No. 525, dated December 2, 2003

132. «On Projecting the Basic Areas for Monetary Policy and Currency Regulations of the Republic of Tajikistan for 2004», No. 529, dated December 4, 2003

133. «On Additional Measures for Development of the Statistics of the Republic of Tajikistan», No. 530, dated December 4, 2003

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134. «On Approving the Procedure for Delivery of a Free Copy of Open Electronic Publications, Computer Software, and Databases», No. 532, dated December 5, 2003

135. «On Adjustment of the Debt of Reorganized Agricultural Enterprises/Organizations or those under Reorganization», No. 542, dated December 25, 2003

136. «On Measures for Implementing the Law on the State Budget of the Republic of Tajikistan for 2004», No. 550, dated December 29, 2003

137. «On Approving the Regulation On the State Sanitary and Epidemiological Service of the Republic of Tajikistan», No. 575, dated December 29, 2003

138. «On Approving the Government Program for Developing Tourism in the Republic of Tajikistan during 2004–2009», No. 582, dated December 29, 2003

Decisions of Ministries and Agencies of the Republic of Tajikistan:

139. Instruction «On the Procedure for Calculation and Payment of the Unified Tax for Dehkan Farmers», approved by the Ministry for Government Revenues and Levies, No. 216, dated January 9, 2003

140. Regulation «On Accounting and Bookkeeping Procedures in the Republic of Tajikistan», approved by the Ministry of Finance, No. 9, dated February 8, 2003

141. Procedure «On the Issuance of Certificates for Organization of Lottery Activities», approved by the Ministry of Finance of the Republic of Tajikistan, No. 36, dated May 16, 2003

142. Executive Order by the Minister for Government Revenues and Levies «On the Procedure for Applying Indirect Taxes in Trade Transactions with Turkmenistan», No. 139, dated June 18, 2003

143. Changes to Instruction No. 120 «On the Procedure for Opening Hard Currency Accounts of Legal Entities and Individuals (Residents and Non-Residents) of the Republic of Tajikistan», approved by the Management Committee of the National Bank of Tajikistan, No. 176, dated September 15, 2003

144. Executive Order by the Minister of Communications «On Licensing of Activities in the Field of Electrical and Postal Communications», No. 107, dated December 14, 2003

Note:

1) Provisions of other laws and regulations in effect at the time of the survey were also incorporated in this report.

2) While preparing the report, provisions of the following draft normative acts were also examined:

a) Draft Law of the Republic of Tajikistan «On Licensing of Selected Activities»;

b) Draft Law of the Republic of Tajikistan «On Microfinance Institutions», and

d) Draft Regulation «On the Procedure for Interaction between Government Agencies Involved in the Process of State Registration of Legal Entities and also On the Procedure for Interaction between the Single State Register of Legal Entities and the State Register of Enterprises, Establishments, and Organizations of the Republic of Tajikistan».

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Agencies authorized to issue licenses and types of activities subject to licensing

Governing laws and regulations

1. Government of Tajikistan:1) Use of subsoil 2) Geological surveying, extraction and processing of minerals3) Geological examinations

Laws:«On Subsoil», No. 983, dated July 20, 1994«On Precious Metals and Precious Stones», No. 21, dated May

12, 2001Regulation «On the Procedure for Licensing Subsoil Users in the

Republic of Tajikistan», No. 92, dated March 4, 2002

2. Khukumats (region, city, district):1) Extraction of minerals2) Construction and operation of underground structures and

facilities, formation and protection of geological objects and natural monuments

Law «On Subsoil», No. 983, dated July 20, 1994Law «On Subsoil», No. 983, dated July 20, 1994LawRegulation «On the Procedure for Licensing Subsoil Users in the

Republic of Tajikistan», No. 92, dated March 4, 2002

3. Ministry of Economy and Trade:1) Import and export of raw materials, goods, and works and

services2) Tourism activities

Laws:«On the Foreign Economic Activity of the Republic of Tajikistan»,

dated December 27, 1993 «On Tourism», No. 824, dated September 3, 1999Regulations:«On the Procedure for Allocation of Quotas and Issuance of

Exports/Imports Licenses for Goods, Work and Services in the Republic of Tajikistan», No. 133, dated March 20, 1994

«On the Procedure for Licensing Tourism Activities», No. 421, dated September 13, 1996

4. Ministry of Health:1) Production of medications, diagnostic agents, preventive

medical drugs, cosmetics, medical equipment, and nutritional products, provided that necessary production facilities and equipment are available, sanitary and technical requirements are met, and that necessary personnel is available to ensure an adequate quality of manufactured products

2) Import and export of medicinal components (animal, vegetable, and mineral), medications, cosmetic products, medical equipment, and diagnostic devices, food additives, and nutritional products

3) State registration of domestic and foreign medications, medicinal components (animal, vegetable, and mineral), medications, cosmetic products, medical equipment, food additives, nutritional products, sanitary products, and reagents

4) Wholesale purchase, transportation, and storage of medications, medical equipment and, nutritional products and cosmetics

5) Provision of medical and healthcare services to the population

Laws: «On Medications and Pharmaceutical Activities», No. 39, dated

August 6, 2001«On Private Medical Activities», No. 60, dated December 2,

2002«On Introduction of Changes and Additions to the Law on Public

Health Care», No. 19, dated April 22, 2003Regulation «On the Procedure for Licensing of Pharmaceutical

Activities in the Republic of Tajikistan», No. 245, dated June 5, 2002

Charter of the State Center for Expert Reviewing and Certification Charter of the State Center for Expert Reviewing and Certification Charterof Pharmaceutical Products, Medical Equipment and Products, Sanitary and Hygienic Products, Health and Preventive Nutrition Products, Food Additives, and Cosmetic Products, approved by Resolution No. 382 of the Government of the Republic of Tajikistan, dated August 29, 2003

5. State Insurance Supervision Authority under the Ministry of Finance:

1) Provision of insurance services

Law «On Insurance», No. 981, dated July 20, 1994Law «On Insurance», No. 981, dated July 20, 1994LawRegulation «On the State Insurance Supervision Authority of the

Ministry of Finance of the Republic of Tajikistan», No. 29, dated July 7, 1995

LICENSING

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Agencies authorized to issue licenses and types of activities subject to licensing

Governing laws and regulations

6. Chief Directorate for Geology under the Government of the Republic of Tajikistan (Gelogiyai Tochik):

1) Use of subsoil2) Production and sale of precious metals and precious stones3) Procurement and processing of precious metal scraps and

waste.4) Purchase of jewelry and household items made from precious

and metals and stones as well as scrap thereof5) Recovery of precious stones6) Cutting and processing of precious stones7) Manufacture of dentures from precious metals8) Certification of precious metals and stones and of products

made from these9) Provision by legal entities of services for protection, storage,

and transportation of precious metals and stones10) Wholesale and retail trade in jewelry made from precious

metals and stones11) Utilization and distribution of precious metals and stones12) Bank operations with precious metals and stones13) Activities of trading companies with regard to purchase and

sale of precious metals and stones14) Manufacture and repair of jewelry

Laws:«On Subsoil», No. 983, dated July 20, 1994«On Precious Metals and Precious Stones», No. 21, dated May

12, 2001Regulation «On the Chief Directorate for Geology under the

Government of the Republic of Tajikistan (Gelogiyai Tochik)», No. 520, dated December 31, 2002

7. Ministry of Energy:1) Activities and services in the energy industry2) Providing activities in the fuel-and-energy complex

Law «On Energy», No. 33, dated November 29, 2000 Law «On Energy», No. 33, dated November 29, 2000 LawRegulation «On the Procedure for Licensing Activities and

Services in the Energy Sector of the Republic of Tajikistan», No. 591, dated December 30, 2001

8. Ministry of Communications:1) Activities in the fields of communication and information

technology2) Activities in the field of electrical communication,3) Activities in the field of postal services4) Organization of public radio networks

Laws:«On Communications», No. 893, dated December 27, 1993«On Electrical Communications», No. 56, dated May 10, 2002«On Postal Services», No. 39, dated August 1, 2003Regulations:«On the Ministry of Communications of the Republic of

Tajikistan», No. 337, dated July 5, 2001«On Licensing of Activities in the Field of Communications»,

No. 369, dated August 1, 1994

9. The Food Products and Food Processing Industry Corporation of the Republic of Tajikistan (TajikPishcheProm):

1) Activities related to storage, production, sale, import, export, and distribution of ethanol and alcoholic beverages

2) Import, export, and wholesaling of tobacco products

Law «On Government Regulation of Production and Distribution Law «On Government Regulation of Production and Distribution Lawof Ethanol and Alcoholic Beverages», No. 451, dated May 15, 1997.

Regulation «On the Procedure for Processing and Issuance of Licenses for Production and Distribution of Ethanol and Alcoholic Beverages», No. 131, dated April 7, 1999

Instruction «On the Procedure for Issuance of Import, Export, and Wholesaling Licenses for Tobacco and Tobacco Products», No. 453, dated October 27, 1999

10. Ministry of Internal Affairs:1) Production and trade of weapons2) Development, production, sale, import, export, and purchase

for resale purposes of equipment designed to obtain information by secret means, by individuals and legal entities unauthorized to engage in detective and investigation activities.

Laws:«On Weapons», No. 232, dated February 1, 1996«On Detective and Investigation Activities», No. 651, dated May

23, 1998

11. Ministry of Justice:1) Legal counseling services

Law «On Attorney Services», No. 110, dated November 4, 1995Law «On Attorney Services», No. 110, dated November 4, 1995LawRegulation «On the Procedure for Licensing of Legal Counseling

and Attorney Services», No. 42, dated February 18, 1998

12. Ministry of Education:1) Activities related to education and educational

establishments

Law «On Education», No. 899, dated December 27, 1993Law «On Education», No. 899, dated December 27, 1993LawProcedure «On Attestation, Accreditation, and Licensing of

Educational Establishments in the Republic of Tajikistan», No. 50, dated January 17, 1997

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Agencies authorized to issue licenses and types of activities subject to licensing

Governing laws and regulations

13. State Committee for Architecture and Construction:

1) Project design works2) Construction works3) Town planning4) Production of construction materials, building products, and

structures5) Construction and installation work, start-up and adjustment

work, and repairs6) Testing of construction sections, materials, and products7) Examination of construction sections and structures8) Quality control for project designs, construction materials,

sections and structures, and installation work.

Law «On Architecture and Town Planning», No. 440, dated Law «On Architecture and Town Planning», No. 440, dated LawMay 15, 1997Regulation «On State Licensing of Construction Activities in the Republic of Tajikistan», No. 211, dated May 6, 1997

Classifier of the Types of Construction and Design Works Subject Classifier of the Types of Construction and Design Works Subject Classifierto Licensing, dated July 5, 1997

Regulation «On Licensing of Design and Surveying Activities in the Republic of Tajikistan», No. 319, dated October 18, 1991

14. Customs Department of the Ministry for Government Revenues and Levies:

1) Establishment of Customs Bonded Warehouses2) Establishment of Duty-Free Shops3) Customs brokerage activities4) Customs carrier operations5) Processing of goods outside and inside the Customs Territory

Customs Code of the Republic of Tajikistan, dated November 4, 1995

Regulations:«On Customs Brokers», No. 254, dated June 2, 1997«On Customs Bonded Warehouses», No. 53, dated April 10,

1996«On Customs Procedures for Processing of Goods Outside the

Customs Territory of the Republic of Tajikistan», No. 53, dated April 10, 1996

15. The National Bank:1) Banking operations 2) Operations in foreign currencies 3) Registration, acceptance of collateral, storage, and sale of

precious metals 4) Sale of goods, work and services in foreign currency to

individuals in the Republic of Tajikistan

Laws:«On the National Bank of Tajikistan», No. 383, dated December

14, 1996«On Banks and Banking Activities in the Republic of Tajikistan»,

No. 648, dated May 23, 1998«On Currency Regulation and Currency Control», No. 112, dated

November 4, 1995«On Precious Metals and Precious Stones», No. 21, dated May

12, 2001Instructions:«On the Procedure for Registration of Banks and Their Units, and

for Licensing of Banking Activities», No. 100, dated March 29, 2000

«On the Procedure for Sale of Goods, Work and Services in Foreign Currency to Individuals in the Republic of Tajikistan», No. 51, dated September 16, 1997

Regulation «On Credit Unions», No. 1, dated January 26, 1999

16. Ministry for Environmental Protection:1) Collection, storage, transportation, utilization,

decontamination, and disposal of hazardous waste2) Collection of wild medical herbs3) Studies aimed at revealing degraded and polluted land4) Environmental monitoring5) Establishment of maximum allowable rates for pollutant

discharge into the environment and location of dump sites6) Environmental certification of equipment, production

processes, enterprises, industrial and natural objects and areas

7) Environmental auditing8) Assessment of the environmental safety of materials,

substances, technologies, equipment, industrial processes and facilities

9) Environmental consulting10) Environmental impact assessments and strategic

environmental assessments, preparation of environmental statements for planned and operational enterprises, including preparation of Environmental Protection sections of pre-design and design documents

11) Environmental control measurements and analyses12) Flora- and fauna- related activities (gathering and procurement

of raw vegetables materials, tree felling and grass mowing operations in natural habitats of rare or endangered species, and extraction operations in animal ecosystems)

13) Export of hunting trophies

Laws: «On Industrial and Consumption Waste», No. 44, dated May 10,

2002«On Environmental Expert Reviews», No. 20, dated April 22,

2003Procedures for: «Licensing of Activities Related to Handling of Hazardous Waste»

No. 252, dated June 6, 2003«Licensing of Activities Related to Environmental Expert Reviews»

No. 300, dated July 3, 2003 Regulations:«On Streamlining the Gathering of Wild Medical Herbs in the

Republic of Tajikistan», No. 408, dated August 23, 1993«On the Procedure for Obtaining of Approvals and Permits for

Use of Flora and Fauna», dated September 24, 2001

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Agencies authorized to issue licenses and types of activities subject to licensing

Governing laws and regulations

17. Ministry of Labor and Employment:1) Employment of Tajik citizens in foreign countries2) Attraction of foreign workers into the Republic of Tajikistan

Law «On Migration», No. 881, dated December 11, 1999Law «On Migration», No. 881, dated December 11, 1999LawInterim Regulation «On the Procedure for Issuance of Permits

for Employment Services Provided to Citizens of the Republic of Tajikistan Seeking Work Abroad and for Attracting Foreign Workers into the Republic of Tajikistan», No. 608, dated July 25, 2001

18. Ministry of Culture: 1) Distribution of printed publications

Law «On Publishing», No. 897, dated December 27, 1993Law «On Publishing», No. 897, dated December 27, 1993Law

19. State Committee for Television and Radio Broadcasting under the Government of the Republic of Tajikistan:

1) Activities of television and radio companies

Law »On Television and Radio Broadcasting», No. 382, dated Law »On Television and Radio Broadcasting», No. 382, dated LawDecember 14, 1996

Regulation «On Television and Radio Broadcasting Licensing Procedures», No. 52, dated August 2, 2000

20. Ministry of Agriculture:1) Sale of seeds Production and reproduction of seeds Pre-sowing conditioning of seeds for reproduction

purposes Sale offerings Sale of seeds Storage of seeds Export and import of seeds

2) Selected veterinary services

Laws:«On Veterinary Services», No. 73, dated December 8, 2003«On Agricultural Crop Breeding», No. 118, dated November 4,

1995Regulation by the Chief Directorate for Veterinary Services,

No. 391, dated October 1, 2002

21. State Pedigree Breeding Service:1) Pedigree breeding (planning of genetic improvement of

livestock, productivity and origin assessments, matching and selection of animals and other pedigree materials)

2) Import of pedigree material, as well as of specific goods, work, and services for breeding purposes

Law «On Pedigree Livestock Breeding», No. 985, dated July 20, Law «On Pedigree Livestock Breeding», No. 985, dated July 20, Law1994

22. Ministry of Industry: 1) Purchase and processing of industrial scrap and waste of non-

ferrous and ferrous metals2) Repair of hunting and sporting weapons3) Repair and manufacture of semi-precious gem items4) Purchase and sale of items and articles made from gems

(except from precious stones and metals)5) Manufacturing and repair of measuring equipment6) Manufacturing of industrial goods and provision of services as

related to household chemical products, rubber, and rubber products

7) Production of special clothes from natural and synthetic fabrics for military servicemen

8) Leather and leatherette work, production of items from leather and leatherette, and provision of services in this area

9) Production, repair, and maintenance of electronic and electrical equipment

Law «On Precious Metals and Precious Stones», No. 21, dated Law «On Precious Metals and Precious Stones», No. 21, dated LawMay 12, 2001

Regulation «On Licensing of Selected Activities in the Manufacturing Sector of the Republic of Tajikistan», No. 139, dated March 31, 2003

Procedure «On Licensing of Selected Activities Related to Production, Utilization, and Distribution of Precious Metals and Precious Stones by Legal Entities and Individuals», No. 145, dated March 31, 2003

23. State Industrial and Mining Safety Supervision Committee under the Government of the Republic of Tajikistan:

1) Design, construction, and operation of industrial blasting and mining equipment and processes, main gas and oil pipelines, gas utility facilities and load-lifting facilities, as well as high pressure boilers, vessels, and pipelines

2) Expert safety review of industrial production processes, facilities, equipment, and work

3) Development, testing, production, distribution, storage, and use of explosives

4) Explosion of fireworks

Government Resolution «On the State Industrial and Mining Safety Supervision Committee under the Government of the Republic of Tajikistan», No. 350, dated July 18, 1994

24. Ministry of Finance:1) Auditing activities2) Professional activities related to securities trading and

operations on exchanges3) Selected activities related to production, use, and circulation

of precious metals and precious stones

Laws:«On Auditing Activities», No. 601, dated May 21, 1998«On Securities and Stock Exchanges», No. 552, dated March 10,

1992Instruction «On the Procedure for Issuing Licenses for Professional

Securities and Exchange Activities», No. 9/1-2, dated April 20, 1993

Procedure «On Licensing of Selected Activities Related to Production, Utilization, and Distribution of Precious Metals and Precious Stones by Legal Entities and Individuals», No. 145, dated March 31, 2003

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Agencies authorized to issue licenses and types of activities subject to licensing

Governing laws and regulations

25. Ministry of Transportation:1) Passenger and freight transportation by car/bus/truck as well

as by rail, water, and air (except for international bus and trucking operations)

2) Forwarding activities3) Air traffic services, aircraft maintenance and servicing,

passenger services, and luggage, cargo, and mail delivery services at airfields and airport terminals

4) Aerial work activities aimed at meeting the demands of individuals and legal entities, including activities carried out in foreign countries’ airspace

5) Professional training of specialists, as per the list of aviation personnel staff positions

6) Activity of public organizations and unions in aviation that exercise technical control and safety supervision of general purpose aircraft and aircraft used for sports flying, training, advertisement, and other similar purposes;

7) Transport operation activities on local or access railways8) Preparation of railroad cars and containers for freight

shipments and installation of additional rolling stock equipment

9) Loading, unloading and storage at warehouse facilities10) Processing of transportation documents and cargo

commissioning, acceptance, and storage services11) Provision of information support in the transportation

process12) Repair and maintenance of railway tracks that belong to

industrial enterprises13) Repair and maintenance of railway crossings (including

industrial crossings)14) Design and survey work related to construction,

reconstruction, repair, and maintenance of motorways and railways

15) Rehabilitation and maintenance of automobiles, locomotives, railroad cars, aircraft, as well as their parts and components

16) Reconstruction and organization of construction process for motorways and railways

17) Training and retraining of drivers and driving instructors for educational establishments (driver categories A, B, C, D, and E, as well as trolley bus drivers and motorcycle drivers)

18) Other types of business activities related to the transportation process (e.g. fuelling stations, parking lots, automobile repair shops, bus and railway terminals and airports)

19) Design, construction, reconstruction, rehabilitation, and maintenance of motorways and other support for traffic management, implementing a single traffic management and control policy, and training traffic management and control specialists

Laws: «On Transportation», No. 22, dated November 29, 2000 «On Motorways and Motorway-Related Activities», No. 47,

dated May 10, 2002The Automobile Transport Charter of the Republic of Tajikistan, The Automobile Transport Charter of the Republic of Tajikistan, The Automobile Transport Charter

No. 396, dated September 14, 1999Regulation «On Licensing of Transportation Activities in the

Republic of Tajikistan», No. 252, dated June 11, 2001

26. State Agency for Standardization, Certification, Metrology, and Trade Inspections (TajikStandart):

1) Manufacture, repair, testing, renting, and sale of measuring equipment

2) Activities related to applications for certificates of compliance

Laws:«On Ensuring Unified Measurements», No. 435, dated May 15,

1997«On Certification of Products and Services», No. 313, dated

December 13, 1997

27. Narcotic Drug Control Agency under the President of the Republic of Tajikistan:

1) Activities related to the legal distribution of narcotic drugs, psychotropic substances, and drug precursors

Law «On Narcotic Drugs, Psychotropic Substances, and Drug Law «On Narcotic Drugs, Psychotropic Substances, and Drug LawPrecursors», No. 873, dated December 10, 1999

Regulation «On the Procedure for Issuing Licenses in the Field of Legal Distribution of Narcotic Drugs, Psychotropic Substances, and Drug Precursors», No. 465, dated November 9, 2000

28. Athletics and Sports Committee under the Government of the Republic of Tajikistan:

1) Activities in the fields of athletics, sports, and hiking2) Manufacturing of athletic gear and sportswear

Regulation «On the Athletics and Sports Committee under the Government of the Republic of Tajikistan», No. 358, dated May 24, 1995

29. Committee for Land Use and Land Resources under the Government of the Republic of Tajikistan:

1) Activities related to land planning and valuation

Law «On Land Valuation», No. 18, dated May 12, 2001Law «On Land Valuation», No. 18, dated May 12, 2001Law

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[2003] 132 B u s i n e s s E n v i r o n m e n t i n T a j i k i s t a n

Agencies authorized to issue licenses and types of activities subject to licensing

Governing laws and regulations

30. Ministry of Land Improvement and Water Economy:

1) Special water use activities

Water Code of the Republic of Tajikistan, No. 34, dated November 29, 2000

31. Chief Directorate of Fire and Emergency Services, Ministry of Internal Affairs:

1. Development of fire safety measures and fire protection consulting services

2. Expert reviews of organizational and technical solutions aimed at ensuring fire safety, as well as expert review statements on fires, technological accidents, and explosions

3. Organization and employment of emergency fire teams in municipalities, ministries, agencies, enterprises, establishments, and organizations of all types of ownership

4. Observance of fire safety rules and requirements5. Manufacturing, testing, and supply of fire equipment and fire

extinguishers6. Installation, startup and adjustment, repair, and maintenance

of fire protection equipment and systems (except for those in the construction sector)

7. Testing of substances, materials, mechanisms, equipment, and structures for compliance with fire safety requirements

8. Personnel training in fire safety measures

Law «On Fire Safety», No. 995, dated July 21, 1994Law «On Fire Safety», No. 995, dated July 21, 1994LawRegulation «On the State Fire Safety Authority in the Republic of

Tajikistan», No. 726, dated December 7, 1995

32. Agencies Authorized by the Government of Tajikistan (not determined yet)

1) Circulation of electronic documents2) Provision of services for distribution of open signature

verification keys3) Selected activities related to production and distribution of

food products, wholesale trade in food products, and public catering services

4) Activities in the field of information sharing and dissemination

5) Activities related to protection of information: certified testing of secure data processing equipment

(SDPE), information protection equipment, equipment for controlling data protection efficiency, and protected software for compliance with the requirements for security of information

attestation of information systems; automated control systems; data transfer and communications systems; equipment for receiving, transmitting, and processing of information subject to protection, as well as of equipment and systems located in rooms where such information is processed and in rooms designed for holding negotiations

development, manufacturing, sale, installation, repair, maintenance, and servicing of secure data processing equipment, information protection equipment, equipment for controlling data protection efficiency, protected data processing software, and data protection monitoring software;

special studies on incidental electromagnetic radiation and induced magnetic fields from SPDEs

design of secured facilities personnel training and retraining in information protection

6) Activities related to production and safe handling of pesticides and agricultural chemicals

7) Selected types of advertisement activities, in accordance with current legislation

Laws:«On Electronic Documents», No. 51, dated May 10, 2002«On Quality and Safety of Food Products», No. 54, dated May

10, 2002«On Information Sharing and Dissemination», No. 40, dated

August 6, 2001«On Protection of Information», No. 334, dated November 12,

2002«On Production and Safe Handling of Pesticides and Agricultural

Chemicals», No. 1, dated April 22, 2003«On Advertising», No. 34, dated August 1, 2003

Notes:

1. There is no official list of agencies authorized to issue licenses, nor is there a single list of all types of business activities that are subject to licensing.

2. This list has been complied based on an analysis of existing legislation; additional agencies may also have the authority to issue licenses.

3. The agencies to be authorized to issue licenses per Section 32 of this list are pending approval by the Government of Tajikistan.

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Agencies authorized to issue permits/approvals and types of activities subject to permits/approvals

Governing laws and regulations

1. Government of the Republic of Tajikistan: 1) Import and export of goods, works, and services that are subject to export

control regulations, as per the established list of such goods, work, and services

2) Allocation of land parcels

Land Code, dated December 13, 1996Resolution No. 237 of the Government of the

Republic of Tajikistan «On Measures to Improve the Promotion of Domestic Goods in Foreign Markets», dated June 8, 2001

2. Ministry of Economy and Trade: 1) Foreign economic activities

Law «On the Foreign Economic Activity of the Republic of Tajikistan», dated December 27, 1993

Regulation «On the Procedure for Registration as Participants in Foreign Economic Activities of the Republic of Tajikistan», No. 316, dated July 11, 1994

3. Ministry of Health:1) Private medical institutions 2) Clinical drug trials3) Clinical and medical/biological experiments and use of new diagnostic

and treatment methods

Laws:«On Private Medical Activities», No. 60, dated

December 2, 2002«On Medications and Pharmaceutical Activities»,

No. 39, dated August 6, 2001«On Public Health Care», No. 419, dated May 15,

1997

4. Ministry of Finance:1) Organization and conduct of lotteries2) Printing and sale of financial accounting forms

Law «On Accounting», No. 750, dated May 14, 1999

Procedure «On the Conduct of Lotteries in the Republic of Tajikistan», No. 274, dated July 3, 2002

5. Ministry of Energy:1) Fuelling stations and automobile repair shops

Law «On Energy», No. 33, dated November 29, 2000

6. Ministry of Internal Affairs:1) Manufacture of seals and stamp2) Firearms stores, shooting ranges and galleries3) Private detective and security guard services4) Stamp manufacturing and engraving activities

Laws:«On Militia (Police)», No. 650, dated May 2, 1992«On Detective and Investigation Activities», No. 651,

dated May 23, 1998Instruction «On the Procedure for Opening Stamp

Manufacturing and Engraving Shops and On Manufacturing of Seals and Stamps», approved by Executive Order No. 578 of the Ministry of Internal Affairs, dated October 21, 1993

7. Ministry of Labor and Employment:1) Compliance with occupational and workplace safety rules

Law «On Protection of Labor in the Republic of Tajikistan», No. 460, dated December 24, 1991

8. Ministry of Land Improvement and Water Economy:1) Special water use activities2) Wastewater irrigation

Water Code of the Republic of Tajikistan, No. 34, dated November 29, 2000

9. Ministry of Communications:1) Development, modernization, and production of radio-electronic

equipment (REE) and high-frequency devices (HFD) as well as importation of said equipment and devices

2) Research and development conducted with the use of REE and HFDs3) Technical approvals for production and broadcasting of television and

radio programs

Laws:«On Communications», No. 893, dated December

27, 1993«On Television and Radio Broadcasting», dated

December 14, 1996Regulation «On the Procedure for Development,

Production, Designing, Construction (Installation), Acquisition, and Operation of Radio-Electronic Equipment and High-Frequency Devices in the Republic of Tajikistan, and On Importation of Such Equipment and Devices from Abroad», No. 371, dated August 1, 1994

Instruction «On the Procedure for Acquisition and Operation of Radio-Electronic Equipment and High-Frequency Devices in the Republic of Tajikistan, No. 84, dated September 8, 1997

PERMITS AND APPROVALS

Activities requiring permits/approvals

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Agencies authorized to issue permits/approvals and types of activities subject to permits/approvals

Governing laws and regulations

10. Ministry for Environmental Protection:1) Commercial catch of fish and other animals in their natural habitats2) Discharges of pollutants into the environment3) Consumption of atmospheric air as a raw material for production 4) Utilization of raw materials5) Extraction of general mineral resources6) Allocation of industrial, household, and other wastes7) Special water use activities8) Well-drilling for water9) Subsoil utilization for geological survey purposes10) Catch of migrating, rare, and endangered animal species

Law «On Preservation and Utilization of Fauna», No. 989, dated July 20, 1994

Regulation «On the Ministry for Environmental Protection of the Republic of Tajikistan», No. 362, dated September 25, 1992

Procedure «On the Issuance of Permits for Catching Migrating, Rare, and Endangered Animal Species», No. 301, dated July 3, 2003

11. Ministry of Culture:1) Exchange, elimination, relocation, reproduction, and restoration of cultural

items entered in the State Register of the National Cultural Heritage

Law «On Culture», No. 516, December 13, 1997

12. Ministry for Government Revenues and Levies of the Republic of Tajikistan:

1) Import and export of products subject to mandatory certification

Customs Code, dated April 11, 1995Law «On Customs Tariffs», No. 200, dated November

4, 1995

13. Ministry of Agriculture:1) Import of products subject to quarantine (veterinary certificates) 2) Imports of agricultural, decorative, and herbaceous plants and silkworms

Law «On Quarantining of Plants», No. 25, dated May 12, 2001

Resolution No. 62 of the Government of the Republic of Tajikistan, dated February 20, 1998

14. State Committee for Construction and Architecture of the Republic of Tajikistan:

1) Design and construction works of legal entities as well as manufacturing of construction materials, building units and structures

2) Architectural and town planning activities

Law «On Architecture and Town Planning», No. 440, dated May 15, 1997

15. State Committee for Land Use of the Republic of Tajikistan:1) Approvals for use of land parcels for agricultural production purposes

prior to receiving authorization to use said parcels

Land Code, dated December 13, 1996

16. State Industrial and Mining Safety Supervision Committee under the Government of the Republic of Tajikistan:

1) Allocation of underground structures and facilities on mineral deposit areas, development of mineral deposit areas

2) Design of enterprises for extraction and processing of mineral resources and design of underground structures and facilities unrelated to subsoil exploration or extraction of mineral resources

3) Approvals for: Annual plans for water withdrawal from deposits of medicinal, mineral,

and thermal water Permits for special use of mineral, thermal, and medicinal water Draft licensing conditions (for using subsoil) for use of underground

water (mineral, medicinal, or thermal), as well as for registration of said licenses

Designs for construction of tailing dumps, storage ponds, sludge pits, and other waste dumping facilities

Law «On Production and Consumption Wastes», No. 44, dated May 10, 2002

Resolution «On the State Industrial and Mining Safety Supervision Committee under the Government of the Republic of Tajikistan», No. 350, dated July 18, 1994

17. Committee for Sport and Athletics of the Government of the Republic of Tajikistan:

1) Labor activities related to athletics and sports

Law «On Athletics and Sports», No. 413, dated May 15, 1997

18. State Agency for Standardization, Certification, Metrology, and Trade Inspections (TajikStandart):

1) Operation of measuring equipment2) Import and export of goods subject to mandatory certification

Laws:«On Ensuring Unified Measurements», No. 435,

dated May 15, 1997 «On Standardization», No. 333, dated December 14,

1996«On Certification of Products and Services», No. 313,

dated December 13, 1996

19. State Agency for Anti-Monopoly Policy and Support for Entrepreneurship:

1) Establishment, reorganization, and liquidation of business entities (in cases stipulated by the anti-monopoly legislation)

2) Granting of market privileges to selected business entities

Law «On Competition and Limitation of Monopoly Activities on the Markets», No. 11, dated November 29, 2000

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Agencies authorized to issue permits/approvals and types of activities subject to permits/approvals

Governing laws and regulations

20. Chief Directorate for Geology under the Government of the Republic of Tajikistan (Gelogiyai Tochik):

1) Project approvals for: Well-drilling for water Exploration, surveying, and construction of new water intake facilities Construction of tailing dumps, storage ponds, sludge pits, filter beds,

and other waste dumping facilities Construction of facilities for underground disposal of industrial

wastewater and radioactive waste2) Permits for special use of underground water3) Operating conditions for underground water intake facilities

Water Code of the Republic of Tajikistan, No. 34, dated November 29, 2000

Law «On Production and Consumption Wastes», No. 44, dated May 10, 2002

21. Khukumats (Region, City, District):1) Sale of consumer goods (soft drinks, agricultural products, beer, et cetera),

provision of services (opening of barber/hairstyle shops, repair/mending shops, etc.), and performance of work

2) Creation of cable broadcasting networks; 3) Construction of religious/spiritual buildings 4) Land use rights5) Extraction of mineral resources by means of prospecting 6) Use of land parcels for agricultural production purposes before the rights

to the use of such parcels have been granted7) Use of land 8) Use in villages, townships, and cities of underground water that is not

utilized for centralized water supply purposes by means of mineshafts, wells, and tapping of groundwater sources without lowering the water level, such permits/approvals are issued by local authorities

9) Non-centralized water supply for selected agricultural enterprises and pasture irrigation purposes

10) Approvals for: allocation and operation of water facilities and works in riverside/

lakeside water protection zones compliance of alcoholic beverage retail outlets with established

requirements

Land Code, dated December 13, 1996Water Code, dated November 29, 2000Laws:«On Television and Radio Broadcasting», No. 381,

dated December 14, 1996 «On Religion and Religious Organizations», dated

December 1, 1994«On Subsoil», No. 983, dated July 20, 1994 «On Local Authorities»

22. State Road Inspection:1) Issuance of driver’s/operator’s licenses2) Permits for vehicle maintenance

Law «On Road Traffic», No. 196, dated November 4, 1995

Regulation «On the Procedure for Issuance of Permits for Operation of Vehicles and for Issuance of Driver’s Licenses to Citizens», No. 306, dated August 5, 1998

Procedure of the State Registration of Mechanical Vehicles and Trailers, No. 441, dated October 23, 1999

23. Veterinary Authorities:1) Approvals for irrigation of land with wastewater

Water Code of the Republic of Tajikistan, No. 34, dated November 29, 2000

24. State Sanitary and Epidemiological Service:1) Approvals for wastewater irrigation 2) Production, utilization, storage, transportation, and disposal of radioactive

substances and other sources of ionized radiation, as well as the use of sources of electromagnetic fields

3) Operation of new and reconstructed production facilities4) Development and installation of production lines for new types of food

products and additives and introduction of new technological processes and technological equipment, packaging and production of plates, dishes and packaging materials

Water Code of the Republic of Tajikistan, No. 34, dated November 29, 2000

Law «On State Sanitary Supervision», No. 987, dated July 20, 1994

25. Fire Safety Authorities:Approvals for: 1) Draft standards, norms, rules, and other relevant documents for fire

safety 2) Operation of vehicles in conjunction with fire safety3) Town planning and design documents for construction, reconstruction,

renovation, expansion, and modernization of enterprises, buildings, and facilities

Regulation «On State Fire Safety Supervision in the Republic of Tajikistan», No. 726, dated December 7, 1995

26. Water Supply Authority (Vodokanal): 1) Special water use by businesses2) Non-centralized water supply for selected agricultural enterprises and for

pasture irrigation purposes

Water Code of the Republic of Tajikistan, dated November 29, 2000

27. City/District Gas Authority: 1) Use of gas burning installations and equipment

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Agencies authorized to issue permits/approvals and types of activities subject to permits/approvals

Governing laws and regulations

28. Energy Safety Authority: 1) Installation of energy equipment and utilization of electric power

Regulation «On State Energy Oversight in the Republic of Tajikistan», No. 465, dated October 17, 1996

29. Environmental Safety Authorities:1) Approvals for wastewater irrigation2) Environmental safety approvals for buildings and other facilities

Water Code of the Republic of Tajikistan, No. 34, dated November 29, 2000

Regulation «On State Environmental Expert Reviews in the Republic of Tajikistan», No. 156, dated April 7, 1994

30. The National Bank of Tajikistan:1) Opening of foreign currency accounts by Tajik residents with banks

outside the Republic of Tajikistan 2) Sale of goods, work, services in foreign currency in the Republic of

Tajikistan3) Alienation (including by sale) by banks of non-resident stock

Law «On Banks and Banking Activities», No. 648, dated May 23, 1998

Procedure of Issuing Permits for (Tajik) Residents to Open Foreign Currency Accounts with Banks outside the Republic of Tajikistan, approved by the Management Committee of the National Bank of Tajikistan, Directive No. 51, dated September 16, 1997

Instruction «On the Procedure for the Sale of Goods, Works, and Services in Foreign Currency to Individuals in the Republic of Tajikistan», approved by the Management Board of the National Bank of Tajikistan, Directive No. 51, dated September 16, 1997

31. Inter-Regional Technical Inventory Offices:1) Buildings, structures, facilities, utility networks (water supply and sewer

systems, gas supply, heating, electrical, contact, and communications systems) and other facilities.

Regulation of Technical Inventorying of Sites, Buildings, Structures, Facilities, Utility Networks, and Outdoor Landscape Elements in Cities, Regional Centers, Townships, and Villages of the Republic of Tajikistan, No. 513, dated December 30, 1998

Note:

There is no official list of the types of activities that require permits/approvals, nor is there a list of government agencies authorized to issue said permits/approvals. This list has been complied based on an analysis of existing legislation, and includes 31 Authorities granted to issue permits/approvals, as well as a list of relevant normative acts. Additional agencies may also have the authority to issue permits/approvals.

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The survey was conducted by an independent research firm in June 2003. The survey was carried out on the basis of personal interviews supported by a questionnaire consisting of 179 questions. The selection of respondents was random, based on established quotas for each region, sector of business activity, and small and medium business category. Interviews in the provinces (oblasts) were conducted in province centers and the surrounding rural areas.

Results of the survey were discussed in three different focus group sessions, with separate participation by dehkan farmers, individual entrepreneurs, and small and medium-sized enterprises. In this manner, an assessment of results through commentary on each section of the questionnaire was compiled. The survey also benefited from the input of experts in particular fields for a number of key issues.

Sample Selection

The survey sample includes 600 dehkan farmers, 700 individual entrepreneurs, and 700 representatives of SMEs located in Sughd province, Khatlon province, Gorno-Badakhshan Autonomous Province (GBAO), Regions under Republican Subordination, and in the capital city of Dushanbe. The respondents were owners or top managers of enterprises, firms, or farms, responsible for decision-making. In total, 2,000 small and medium businesses in Tajikistan were interviewed for the report.

In an effort to include all sectors of the economy and all regions of the country, sample selection was based on official data made available by the State Statistics Committee of the Republic of Tajikistan, as of January 1, 2003.

Thus, sampling was based on the following criteria:

1. sectors of business activity in which small and medium businesses operate;2. regions of Tajikistan where small and medium businesses operate; and 3. number of small and medium businesses, by category:

number of individual entrepreneurs, by region and by sector of business activity; number of dehkan farmers, by region, and number of SMEs, by region, sector of business activity, and number of employees.1

The total sample includes representatives of small and medium businesses engaged in the following lines of business and located in the following regions of the Republic of Tajikistan:

METHODOLOGY

Region Number of dehkan farmers

% of total number of dehkan farmers

Number of respondents

Sughd Province 3456 22 134

Kulyab District of Khatlon Province 2006 13 78

Kurgan-Tube District of Khatlon Province 3265 21 127

Regions under Republican Subordination 6602 43 256

Gorno-Badakhshan Autonomous Province (GBAO) 134 1 5

City of Dushanbe 0 0 0

Total for Tajikistan 15463 100 600

1. Dehkan farmers

1 Firms with 50 or fewer employees are classed as small enterprises, while firms with between 51-200 employees are classed as medium

enterprises. firms with 50 or fewer employees are classed as small enterprises, while firms with between 51-200 employees are classed

as medium enterprises.

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2. Individual entrepreneurs

Sector Total number% of total number

individual entrepreneursNumber of respondents

Manufacturing 5808 8 57

Transportation and communications 7452 11 73

Trade and public catering 46701 65 458

Basic consumer services 10742 15 105

Other 606 2 7

Total for Tajikistan 71309 100 700

Distribution of individual entrepreneurs by region is as follows:

Total number

% of total

number

Number of respon-

dents

Manufacturing 1359 7 13

Transportation and communications 2823 13 28

Trade and public catering 14117 67 138

Basic consumer services 2498 12 25

Other 120 1 1

Total for the Region 20917 29 205

Total number

% of total

number

Number of respon-

dents

Manufacturing 1003 10 10

Transportation and communications 766 8 8

Trade and public catering 6168 62 60

Basic consumer services 1903 19 19

Other 32 0 0

Total for the District 9872 14 97

Sughd Province Kurgan-Tube District of Khatlon Province

Total number

% of total

number

Number of respon-

dents

Manufacturing 260 10 3

Transportation and communications 198 8 2

Trade and public catering 1610 63 15

Basic consumer services 497 19 5

Other 11 0 0

Total for the District 2576 4 25

Total number

% of total

number

Number of respon-

dents

Manufacturing 9 1 0

Transportation and communications 151 14 2

Trade and public catering 924 83 10

Basic consumer services 22 2 0

Other 2 0 0

Total for GBAO 1108 2 12

Kulyab District of Khatlon Province Gorno-Badakhshan Autonomous Province (GBAO)

Total number

% of total

number

Number of respon-

dents

Manufacturing 1155 9 11

Transportation and communications 1934 15 19

Trade and public catering 7045 56 69

Basic consumer services 2101 17 21

Other 322 3 3

Total for the Regions 12557 17 123

Total number

% of total

number

Number of respon-

dents

Manufacturing 2022 8 20

Transportation and communications 1580 7 15

Trade and public catering 16837 69 164

Basic consumer services 3721 15 37

Other 119 1 2

Total for the City 24279 34 238

Regions under Republican Subordination City of Dushanbe

Enterprises with 50 or fewer employees

Enterprises with 51-200 employees

Total for Tajikistan

Number of enterprises

% of total number of enterprises

Number of respondents

Number of enterprises

% of total number of enterprises

Number of respondents

Number of enterprises

% of total number of enterprises

Number of respondents

Manufacturing 666 11 75 41 29 5 707 11 80

Agriculture 509 9 59 39 28 4 548 9 62

Construction 861 14 97 26 18 3 887 14 100

Trade and public catering 959 16 108 6 4 1 965 16 109

General business activities 2504 41 283 0 0 0 2504 41 283

Other 551 9 62 30 21 3 581 9 66

Total 6050 98 684 142 2 16 6192 100 700

3. SMEs

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Kurgan-Tube District of Khatlon Province

Enterprises with 50 or fewer employees

Enterprises with 51-200 employees

Total for the District

Number of enterprises

% of total number of enterprises

Number of question-

naries

Number of enterprises

% of total number of enterprises

Number of question-

naries

Number of enterprises

% of total number of enterprises

Number of question-

naries

Manufacturing 31 7 4 4 40 0 35 8 4

Agriculture 91 20 10 4 40 0 95 20 10

Construction 87 19 10 1 10 0 88 19 10

Trade and public catering 68 15 8 0 0 0 68 15 8

General business activities 126 28 14 0 0 0 126 27 14

Other 49 11 6 1 10 0 50 11 6

Total 452 98 52 10 2 0 462 7 52

Sughd Province

Enterprises with 50 or fewer employees

Enterprises with 51-200 employees

Total for the Province

Number of enterprises

% of total number of enterprises

Number of question-

naries

Number of enterprises

% of total number of enterprises

Number of question-

naries

Number of enterprises

% of total number of enterprises

Number of question-

naries

Manufacturing 329 17 37 22 27 2 351 18 39

Agriculture 184 10 21 30 36 3 214 11 24

Construction 179 9 20 9 11 2 188 9 22

Trade and public catering 260 14 29 1 1 0 261 13 29

General business activities 778 41 88 0 0 0 778 39 88

Other 169 9 20 21 25 2 190 10 22

Total 1899 96 215 83 4 9 1982 32 224

Distribution of the SMEs by region is as follows:

Kulyab District of Khatlon Province

Enterprises with 50 or fewer employees

Enterprises with 51-200 employees

Total for the District

Number of enterprises

% of total number of enterprises

Number of question-

naries

Number of enterprises

% of total number of enterprises

Number of question-

naries

Number of enterprises

% of total number of enterprises

Number of question-

naries

Manufacturing 23 6 3 2 29 0 25 6 3

Agriculture 50 13 6 2 29 0 52 13 6

Construction 86 22 10 2 29 0 88 23 10

Trade and public catering 30 8 3 0 0 0 30 8 3

General business activities 168 44 19 0 0 0 168 43 19

Other 28 7 3 1 13 0 29 7 3

Total 385 98 44 7 2 0 392 6 44

Gorno-Badakhshan Autonomous Province (GBAO)

Enterprises with 50 or fewer employees

Enterprises with 51-200 employees

Total for GBAO

Number of enterprises

% of total number of enterprises

Number of question-

naries

Number of enterprises

% of total number of enterprises

Number of question-

naries

Number of enterprises

% of total number of enterprises

Number of question-

naries

Manufacturing 14 13 2 1 50 0 15 13 2

Agriculture 15 13 2 1 50 0 16 14 2

Construction 16 14 2 0 0 0 16 14 2

Trade and public catering 50 45 6 0 0 0 50 44 6

General business activities 0 0 0 0 0 0 0 0 0

Other 17 15 2 0 0 0 17 15 2

Total 112 98 14 2 2 0 114 2 14

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Regions under Republican Subordination

Enterprises with 50 or fewer employees

Enterprises with 51-200 employees

Total for Regions under Republican Subordination

Number of enterprises

% of total number of enterprises

Number of question-

naries

Number of enterprises

% of total number of enterprises

Number of question-

naries

Number of enterprises

% of total number of enterprises

Number of question-

naries

Manufacturing 141 13 16 9 39 2 150 13 18

Agriculture 147 13 17 2 9 0 149 13 17

Construction 258 23 29 8 35 1 266 23 30

Trade and public catering 163 14 18 2 9 0 165 14 18

General business activities 345 30 39 0 0 0 345 30 39

Other 83 7 9 2 8 0 85 7 9

Total 1137 98 128 23 2 3 1160 19 131

City of Dushanbe

Enterprises with 50 or fewer employees

Enterprises with 51-200 employees

Total for the City

Number of enterprises

% of total number of enterprises

Number of question-

naries

Number of enterprises

% of total number of enterprises

Number of question-

naries

Number of enterprises

% of total number of enterprises

Number of question-

naries

Manufacturing 128 6 14 3 18 0 131 6 14

Agriculture 22 1 2 0 0 0 22 1 2

Construction 235 11 27 6 35 1 241 12 28

Trade and public catering 388 19 44 3 18 0 391 19 44

General business activities 1087 53 123 0 0 0 1087 52 123

Other 205 10 23 5 29 1 210 10 24

Total 2065 99 233 17 1 2 2082 34 235

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Table 1. Tax Rates in Tajikistan and Select CIS Countries

TAXATION

CountryProfit Tax Property Tax Sales (retail) Tax

Tajikistan 30% 0,5% 5%

Russia 24% 2,2% 4%

Kazakhstan 30% 1% –

Uzbekistan24% (2002)22% (2003)18% (2004)

2% (2002)3% (2003)

3,5% (2004)–

Kyrgyz Republic 20% 0,95% 4%

Table 2. Taxation System for Small and Medium BusinessesTable 2. Taxation System for Small and Medium BusinessesTable 2. Taxation System for Small and Medium BusinessesTable 2. Taxation System for Small and Medium Businesses

#

Legal entities, including dehkan

farmers

SMEs that pay taxes under the Simplified Tax

System

Dehkan farmers that are not legal

entities1

Individual entre-preneurs

Dehkan farmers in pilot regions2

Tax rate, %

REPUBLICAN

1 Personal income tax 10; 15; 20 10; 15; 20 10; 15; 20 (–) 10; 15; 20

2 Tax on profits of legal entities 30 (–) (–) (–) (–)

3 VAT 20 (–) 20 (–) (–)

4Excise taxes (depending on the type of product) in somoni or as a % of product value

(+) (+) (+) (+) (+)

5 Social contributions (payments) 25 25 25 20 25

6Tax on land (depending on the size of land parcel, cadastral zone and type of land), in somoni

(+) (+) (+) (+) (–)

7Subsoil User Taxes (as per subsoil use agreement in accordance with the Tax Code)

(+) (–) (+) (+) (+)

8 Tax on property owned by enterprises 0,5 (–) (–) (–) (–)

9Vehicle Owner Tax (depending on the horsepower of the engine)

from 1 to 5.5 from 1 to 5.5 from 1 to 5.5 from 1 to 5.5 (–)

10 Motorway User Tax 0,5; 2 (–) (–) (–) (–)

11Tax, payable by small and medium businesses under the Simplified Tax System

(–) 5 (–) (–) (–)

12 Sales taxes for cotton fiber (х) and aluminum (а) 23 (õ), 4(à) 23 (õ), 4(à) 23 (õ), 4(à) 23 (õ), 4(à) 23 (õ), 4(à)

13Customs duties and other customs payments (depending on the type of product) in somoni or as a % of customs value (in some cases)

(+) (+) (+) (+) (+)

14 Unified tax for dehkan farmers (–) (–) (–) (–) 15; 20; 25; 40

LOCAL

1 Sales tax (retail) not more than 5 (–) not more than 5 not more than 5 (–)

2 Tax on public passenger transport maintenance not more than 2 not more than 2 not more than 2 not more than 2 (–)

LICENSE FEE (imputed tax depending on the type of activity)

(–) (–) (–) (+) (–)

TOTAL NUMBER OF TAXES 14 11 11 10 7

Types of taxes

Small and medium businesses

( - ) this tax is not payable

( +) this tax is payable

1 As per the Law of the Republic of Tajikistan «On Dehkan Farmers» dated May 10, 2002, No. 48, dehkan farmers shall carry out

their business activities without legal establishment. 2 Pilot regions – territories where a unified tax system was introduced for Dehkan farms until December 31, 2004, as per Resolution

of Lower House of Parliament of Republic of Tajikistan, dated March 19, 2002, No. 570.

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Box 1. Tax Payable by Small and Medium Businesses under the Simplified Tax System3

Enterprises exempt from the VAT pay taxes under the Simplified Tax System unless they are engaged

in the manufacturing of excise tax products or are lending institutions, insurers, investment funds, or

professional members of the securities market.

The object of taxation is gross revenue received during the reporting period. The tax rate is 5 percent of

the size of the object of taxation.

Under the Simplified Tax System, the reporting (fiscal) period for enterprises is one quarter. Tax

declarations must be submitted by taxpayers to the Tax office in which they were registered before the

10th day of the month following the close of the quarter.

The tax is payable on the 10th day of the month following the close of the reporting period. If a taxpayer

chooses part or all of the tax liability in advance, payments be deducted from the final tax liability.

Box 2. The Unified Tax for Dehkan Farmers4

The Unified Tax applies to dekhan farmers engaged in the production and supply of unprocessed

agricultural products. If a dekhan farmer engages in other activities (such as processing agricultural

products) separate additional taxes are applicable.

Dehkan farms are liable for VAT if their non-agricultural sales during the preceding 12 months exceeded

12,000 times the minimum non-taxable income.

The area of a dehkan farmer’s land parcel is the object of taxation: the amount of the Unified Tax is

linked to neither revenue or profit. The tax amount is determined by multiplying the area of the land

parcel by the established tax rate.

Box 3. Tax Payable by Individual Entrepreneurs5

Individual entrepreneurs engaged in activities included in the official list of business activities as

established by the Government of Tajikistan,6 are assessed income tax as determined in their Registration

patent. Individual entrepreneurs involved in activities that are not included in the said list must pay

income tax as specified in their Registration Certificate.

The Patent, although issued at registration, is employed as a work permit allowing an individual

entrepreneur to legally conduct business activities (with a separate patent needed for each activity). This

Patent(s) is/are issued to the individual entrepreneur upon payment of all applicable fees and before the

commencement of business activities.

3 Articles 278 – 281 of the Tax Code of the Republic of Tajikistan. 4 Law of the Republic of Tajikistan dated May 10, 2002, No. 28 «On Introduction of Changes and Additions to the Tax Code of the

Republic of Tajikistan».5 Article 121 of the Tax Code of the Republic of Tajikistan. 6 Resolution of the Government of the Republic of Tajikistan dated May 10, 2000, No. 216 «On Approving the List of Activities for

Which Income Tax May be Charged in the Form of a Patent Fee And On the Procedure To Acquire the Patent By Citizens Involved

into Entrepreneurship Without Forming A Legal Entity».

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7 Ibid, Paragraph 3. The Ministry of Finance is entitled, jointly with the Tax Committee under the Government of the Republic of

Tajikistan, to consider proposals by the Chairpersons of the Gorno-Badakhshan Autonomous Province (GBAO), provinces cities,

and districts, while increasing patent fees, establish license fee adjustment coefficients depending on profitability, location, and other

factors, and establish patent fees for new types of business activities. 8 Resolution of the Government of the Republic of Tajikistan dated June 6, 2003, No. 250 «On Measures for Improvement of the

Procedure for Making Social Contributions and for Increasing the Level of Social Protection for Individual Entrepreneurs without

Forming Legal Entity in the Republic of Tajikistan».9 Article 3 of the Law of the Republic of Tajikistan «On State Fees», dated February 28, 2004, No. 19.

If an individual entrepreneur carries out business activities without establishing a legal entity, he/she may

not hire external labor or employ family members on the basis of the original patent issued. Separate

additional patents must be obtained for each family member or each worker hired.

Each patent is issued for a term of less than one year, and is valid only for the individuals and terms that

are indicated in it.

Depending on the types of business activities carried out by the individual entrepreneur, the total amount

of monthly income tax varies from 3 somoni to 80 somoni per activity.

Examples of Patent fees for selected activities (somoni/month):

Manufacturing and sale of carpets and carpet items ............................................ 10

Manufacturing and sale of tin items .................................................................... 15

Manufacturing and sale of furniture .................................................................... 25

Barber/ hairstyle services in cities ....................................................................... 15

Household equipment and appliance repair ....................................................... 6

Timepiece repair ................................................................................................. 7.5

Private marketplaces (over 100 sale places) ........................................................ 80

Sale of alcohol in shops or retail trade outlets ..................................................... 15

Street sale operations .......................................................................................... 5

Sale of newspapers and magazines ..................................................................... 3

Patent fees, however, may vary from one region of the country to another.7

Social contributions are made by individual entrepreneurs in accordance with a simplified procedure

and payments are transferred to the Social Protection Fund under the Government of the Republic of

Tajikistan. The size of such contributions constitutes 20 percent of declared income. The size of the

annual income declared for social insurance purposes may not be less than 18 times the minimum

monthly wage in effect on the date of payment.8

Box 4. State Fees9

State fees are charged for:

submission of court claims related to legal and administrative disputes, appeals or other special

proceedings, submitted to the courts of the Republic of Tajikistan;

legal services provided by the Ministry of Justice or its subdivisions;

notary services as required by the legislation of the Republic of Tajikistan;

registration of civil status as required by the legislation of the Republic of Tajikistan

consideration and issuing documents related to the attainment or renouncement of citizenship of the

Republic of Tajikistan

other legal proceedings as required by relevant legislation.

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FOREIGN TRADE OPERATIONS

Box 1. Registration of Business Entities Engaged in Foreign Economic Activity1

* Registration should be finalized within 15 days, based on a properly completed registration application for entities to engage in foreign economic activities as well as submission of the following documents: Registration Card, along with three copies, filled out in accordance with the established form; Statements from relevant state statistical agencies with affixed agency seals and containing the following statistical agency

codes: Classification Codes for Enterprises and Organizations (OKPO), Location Codes (SOATO), Type of Activity Codes (OKONKh), and Subordination Codes (SOOGU);

For legal entities – an original or notarized copy of the organizational charter. For individuals – a notarized copy of the certificate entitling them to carry out certain business activities including the list of specific types of foreign economic activities that the entity or individual will engage in;

For individuals – their passport details; and Statements authorized by a representative of a Ministry of Economy and Trade from respective area (province, city, district).

** Based on the filled out Registration Card, the registering authority assigns the applicant a Registration Number and processes and issues a Registration Certificate. On the basis of the issued Registration Certificate, an entry is included into the State Register

Applicant (Entrepreneur)

Issuance of Registration Certificate

Assignment of Registration

Number**

Entrance into the State Register

Ministry of Economy and Trade*

Box 2. Conditions for Obtaining Export/Import Licenses for Goods, Works, and Services2

Export/import quotas, established by the Government of Tajikistan, serve as the grounds for issuing relevant licenses.3 The list and volumes of export/import quotas for raw materials, products, goods, works, and services are renewed on an annual basis by the Ministry of Economy and Trade with the input of concerned ministries and agencies, Khukumats and other entities engaged in foreign economic relations. Final approval is issued by the Government of the Republic of Tajikistan. In order to export or import goods or services not on the list of quotas established by the Tajik Government,4 it is necessary to have not only a relevant license, but also a resolution of the Tajik Government authorizing the export/import

1 Regulation «On the Procedure for Registration of Participants of Foreign Economic Activities of the Republic of Tajikistan»,

approved by Resolution No. 316 of the Government of the Republic of Tajikistan, dated July 11, 1994.2 Regulation «On the Procedure for Allocation of Quotas and Issuance of Export/Import Licenses for Goods (Works, Services) in the

Republic of Tajikistan», approved by Resolution No. 133 of the Government of the Republic of Tajikistan, dated March 20, 1994.3 Quotas and licensing do not apply to raw materials used for the manufacture of, or to manufactured goods entitled for research,

education, or charitable purposes, nor to samples, specimens, or exhibits and equipment used at fairs and exhibitions. If the above-

mentioned raw materials, articles, products, or equipment are sold, the general quota allocation and licensing procedures shall apply

(Regulation «On the Procedure for Allocation of Quotas and Issuance of Export/Import Licenses for Goods (Works, Services) in

the Republic of Tajikistan», approved by Resolution No. 133 of the Government of the Republic of Tajikistan, dated March 20,

1994).4 See List 1 of this Annex.

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Box 4. Procedure for Processing and Issuance of the Export Transaction «Passport» (Certificate)6

To obtain an Export Transaction Passport (Certificate), the applicant must submit a completed and signed draft passport of transaction and an original or notarized copy of the contract to the servicing bank.

After the draft transaction passport is signed by the exporter, the exporter assumes responsibility for the complete compliance of the information contained in the draft transaction passport with the terms and conditions of the contract. The exporter is also responsible for transferring the total amount of export earnings, resulting from contract transactions, to the exporter’s hard currency bank account. The exporter must use the bank that has submitted its export passport to.

of the particular goods and services. Export/import licenses for such products are issued by the Ministry of Economy and Trade or its authorized local representatives. For other products, licenses are issued by corresponding ministries/agencies, as authorized by the Government.

Single general licenses are issued for the time period stipulated in the agreement or contract but for a term not exceeding 6 months. License recipients may request an annulment or an extension of their license. A fee of 0.01% of the value of exported goods is charged for processing and issuance of export licenses.

Possession of an export license allows entities to clear customs and export products.

Only companies with at least 30% of foreign capital in their equity are entitled to export their own products, works, and services without export licenses. Companies with foreign capital are also entitled to import products and services that are needed for their business activities without import licenses.

Box 3. Expert Review Process for Export/Import Contracts of Special Goods5 Expert review, accounting of and control over export/import contracts are provided by the Ministry of Economy and Trade. The purpose of expert contract reviews is to establish economic justification of intended imports or exports and proposed payment procedures. Expert contract reviews also ensure that contracts comply with international standards.

Contracts signed by individual entrepreneurs are subject to expert review by both the Ministry of Economy and Trade and its authorized local representatives. This is to ensure that actual volumes of exported products comply with those documented.

Expert contract reviews are to be completed within 10 days of submission of documents to the respective departments or agencies of the Ministry of Economy and Trade or to its authorized local representatives.

A fee is charged for expert contract reviews. The amount of the fee and the procedure for conducting the review are determined by the Ministry of Economy and Trade and the Ministry of Finance.

5 Resolution No. 437 of the Government of the Republic of Tajikistan «On the Procedure for Conducting Expert Reviews of Con-

tracts, Agreements, and Other Legal Documents that Affect the Economic Interests of the Republic of Tajikistan, And On the

Procedure for the Registration of, Accounting for, and Exercising Control over the Implementation of Said Contracts, Agreements,

and Documents», dated June 27, 1995. 6 Regulation «On the Procedure for Exercising Currency Control over Repatriation of Hard Currency Export Earnings to the Repub-

lic of Tajikistan», approved jointly by the National Bank of Tajikistan (Resolution No. 38, dated August 14, 1996) and the Customs

Committee under the Government of the Republic of Tajikistan (Resolution No. 132, dated August 14, 1996). It is also Annex No. 1

to the Joint Executive Order of the National Bank of Tajikistan (No. 28, dated October 10, 1998) and the Customs Committee under

the Government of the Republic of Tajikistan (Resolution No. 304, dated November 20, 1998).

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List 1. Goods That Can Only be Exported/Imported through Special Decision of the Government of the Republic of Tajikistan7

1. Uranium and other radioactive substances, as well as products, technology, instruments, equipment,

or installations that are manufactured from or employ such substances. This also includes sources of radioactivity, including radioactive waste;

2. Explosive powder, substances and waste; 3. Weapons and military equipment including parts for manufacturing weapons and equipment as well

as works and services for military and technological cooperation;4. Technical designs and operational documents for military products;5. Military and civilian weapons;6. Military uniforms and insignia;7. Chemical agent protection gear and appliances;8. Encryption devices (including cryptographic equipment and parts as well as encryption software

packages) and technical documents for encryption devices;9. Information on below ground resources including location of fuel, energy, and mineral deposits

in the Republic of Tajikistan (including schemes, maps, and plans). An exception is information obtained as a result of geological surveys and exploration activities carried out with the permission of the Government of the Republic of Tajikistan and with foreign investment in the Republic of Tajikistan;

10. Pieces of art and antique items that have significant artistic, historic, scientific or cultural value, and11. Wild animals and birds included in the Red Book.

The servicing bank is responsible for checking the compliance of the passport data with the terms and conditions of the contract. The bank must also check whether the signature on the passport matches the signature on the card for persons with authorized access to the exporter’s account. After checking for compliance, an authorized bank officer signs all copies of the original passport. The first original copy of the passport is returned to the exporter. The second original copy is kept on file by the bank and allows the bank to open a transaction file for the client.

Upon signing the transaction passport, the bank assumes the responsibility for account transactions under this contract and agrees to provide oversight for the repatriation of export hard currency earnings under this contract.

The issuance of the passport can be denied if:

the data contained in the contract do not correspond to the data contained in the transaction passport;

the hard currency operations stipulated in the contract do not conform with the requirements set forth in the national legislation and in regulations issued by currency control authorities; or

the processing or issuance of the passport was done in breach of the established requirements, etc.

7 Resolution of the Government of the Republic of Tajikistan No. 470, dated October 21, 1997, «On Approving the Procedure for

Preparation of Decisions by the Government of the Republic of Tajikistan And For Processing and Issuance of Documents for

Export or Import of Selected Types of Goods, Works and Services».

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List 3. Domestic Goods, Commodities, and Products that must be Sold on the Tajik Goods and Commodity Exchange9

1. Vegetable materials (lint and cotton fuzz)2. Tobacco and tobacco products 3. Ores, slag, and ash 4. Fluorine, chlorine, bromine and iodine 5. Rare-earth metals 6. Sodium hydroxide (sodium hydrate) 7. Pharmaceutical products 8. Ready-made explosives 9. Untanned hides and skins 10. Silk 11. Sheep wool and other fine and coarse animal wool 12. Cotton 13. Natural and cultivated pearls; precious and semi-precious stones; precious metals and metals inlaid

with precious stones and products made from them 14. Ferrous metals and items made out of them15. Copper scrap and waste

List 2. Goods Subject to Review and Supervision Prior to Issuance of Export/Import Contracts8

Exports:1. Cotton fiber2. Unwrought aluminum3. Treated tobacco4. Silkworm cocoons5. Hides and skins6. Scrap of non-ferrous and ferrous metals7. Geranium oil8. Mineral fertilizer9. Precious, semi-precious, and decorative stonesImports:

Imports:1. Grain2. Flour3. Cereals4. Sugar5. Tea6. Vegetable oil7. Fuels and lubricants8. Mineral fertilizer9. Chemicals10. Seeds11. Automobiles, trucks, machinery, spare parts, tractors, and agricultural machinery

8 Resolution No. 437 of the Government of the Republic of Tajikistan «On the Procedure for Conducting Expert Reviews of

Contracts, Agreements, and Other Legal Documents that Affect the Economic Interests of the Republic of Tajikistan, And On the

Procedure for the Registration of, Accounting for, and Exercising Control over the Implementation of Contracts, Agreements, and

Documents», dated June 27, 1995. 9 Resolution of the Government of the Republic of Tajikistan, No. 237, dated June 8, 2001 «On Measures to Improve the Promotion

of Domestic Goods On Foreign Markets».

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List 4. Documents Required for Permission to Open a Foreign Bank Account10 1. A request letter justifying the need to open an account with a foreign bank based on the specifics of

the applicant’s business and indicating the difficulties that would otherwise occur if the applicant’s transactions are made through an account with an authorized Tajik bank;

2. Notarized copies of the constituent and registration documents;3. Balance sheet reports and profit and loss statements of the resident applicant for the past year and as

of the latest reporting date - certified by the relevant tax authority; 4. A statement from the tax authority with which the resident applicant is registered, indicating that:

a) the tax authority is aware of the resident’s intention to open an account in a foreign country, and b) the resident applicant does not have tax indebtedness.

5. A statement from the authorized bank which holds the hard currency account of the applicant with the following information:a) the applicant’s major source оf hard currency earnings and a detailed description of that source, andb) past Currency Regulation compliance or transgressions of the applicant.

6. Copies of documents that specify the type of account to be opened and the anticipated patterns of cash flow through that account.

16. Nickel scrap and waste17. Aluminum items 18. Lead scrap and waste 19. Insulated wires, cables, and electrical conductors with or without connectors

List 5. Goods for Which Export Customs Clearance Procedures are Conducted Only After the Export Contract Has Been Registered with the Directorate for Customs Supervision, Customs Department of the Ministry for Government Revenues and Levies11

1. Ethanol and alcoholic beverages;2. Tobacco products;3. Precious and semi-precious metals, alloys of such metals and items manufactured from them. This

includes precious metal ores, concentrates, scrap and waste;4. Rare-earth metals, raw materials for production of alloys of such metals and compounds and items

made from them;5. Precious and semi-precious stones;6. Scrap and waste of non-ferrous metals;7. Scrap and waste of ferrous metals;8. Unwrought aluminum (except that exported by TajAZ Co.) and aluminum products, and9. Geranium oil.

10 «The Procedure for Issuing Permits for [Tajik] Residents to Open Foreign Currency Accounts with Banks outside the Republic of

Tajikistan», approved by the Management Committee of the National Bank of Tajikistan, Directive No. 51, dated September 16,

1997.11 Executive Order No. 151 of the Chairman of the Customs Committee under the Government of the Republic of Tajikistan

«On Customs Clearance Procedures for Selected Exported Goods», dated December 6, 2001.

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List 6. Documents to be Submitted for the Registration of Export Contracts 1. Certificate of Registration as an Entity Engaged in Foreign Economic Activities; 2. A signed contract (agreement), traded at the Tajik Goods and Commodity Exchange or any other

contract (agreement) endorsed by the Exchange;3. Freight customs declaration;4. License (for goods that are subject to licensing);5. Account statement report issued by the authorized bank;6. Transportation and shipping documents;7. Certificate of Origin (for goods subject to mandatory certification), and8. A document confirming that the contract has been registered with the Directorate for Customs

Supervision, Customs Department, Ministry for Government Revenues and Levies of the Republic of Tajikistan.12

In addition, the entrepreneur must submit the following documents:13

confirmation by the authorized Tajik bank that 100% advance payment on the export contract has been transferred to the bank (for export of goods for which 100% advance payment is required);

commitment on the part of the authorized bank, guaranteeing that account transactions through that bank will be made within the established timeframes, i.e. 90 days for fermented tobacco and 120 days for other products.

List 7. Goods Manufactured in and Imported into the Republic of Tajikistan that are Subject to Mandatory Certification14

1. Children’s goods;2. Food products, agricultural products and animal feed (except bread and baked goods, dairy and

meat products and perishable confectionery);3. Medications and medical herbs;4. Consumer goods that contact the skin, food products, or drinking water;5. Fuel;6. Household chemical products;7. Perfumes and cosmetics;8. Herbicides, pesticides, and mineral fertilizer;9. Equipment, instruments and household items and equipment;10. Agricultural machinery and equipment;11. Individual protection kits;12. Electrical, radio, and electronic testing equipment for electromagnetic compatibility and safety;13. Construction materials and structures;14. Means of communications;15. Fire and explosion-proof substances, materials and items manufactured from such substances and

materials;16. Aircraft, parts, and operation of aircraft;17. Railroad rolling stock, energy supply, signaling and communications systems;18. Automobiles, busses and trucks;19. Mining equipment including electrical devices, and20. Explosive materials and blasting equipment, pressure vessels and load-lifting machinery and

equipment.

12 Paragraph 5 of Executive Order No. 151.13 Paragraph 6 of Decree No. 424 of the President of the Republic of Tajikistan «On Liberalization of Foreign Exchange and Export

Operations and On Measures to Ensure Complete Repatriation of Hard Currency Earnings to the Republic of Tajikistan» dated

February 24, 1996.14 Resolution of the Government of the Republic of Tajikistan, No. 249, dated June 2, 1994 «On the National System of Certification

of Products, Works, and Services in the Republic of Tajikistan».


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