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CONTENTS
• Context for Service Delivery Improvement• Importance of Capacity• Assessment of Public Sector Capacity &
Capability• Challenges• Suggested Solutions
Context for Service Delivery Improvement
• Huge basic services backlogs• Poverty, unemployment & inequality• Premature erosion & failure of infrastructure assets• Fraud, corruption & collusion – cost of delivery• Dearth of technical capacity & capability in the public sector• Increased bureaucracy resulting from ineptitude and
corruption as a consequence of inappropriate skills (by design or default) – vicious cycle
• Low economic growth • NDP – Building a Capable State
Status of Government Technical Capability
• Lack of technical capacity in leadership positions– Almost all posts identified as having infrastructure
as their main function are not headed up by registered built environment professionals in the national & provincial spheres of government
NATIONAL GOVERNMENTRow Labels No. of
1. INFRASTRUCTURE IS THE MAIN FUNCTION (4)EnergyPublic WorksTransportWater and Sanitation
2. REQUIRES INFRASTRUCTURE TO PERFORM MAIN FUNCTION (16)Agriculture, Forestry & FisheriesArts & CultureBasic EducationCommunications (previously GCIS)Correctional ServicesDefenceCooperative Governance (through association with LG)Environmental AffairsHealthHigher Education & TrainingHuman SettlementsPublic EnterprisesSA Police ServiceSocial DevelopmentSport & RecreationTelecommunications and Postal Services
PROVINCIAL GOVERNMENTRow Labels No. of1. INFRASTRUCTURE IS THE MAIN FUNCTION (3)
Public WorksTransport Roads
2. REQUIRES INFRASTRUCTURE TO PERFORM MAIN FUNCTION (7)Agriculture and EnvironmentArts, Culture, Sports and RecreationEducationHealthLocal Government and Human SettlementsProvincial Treasury (oversight role)Social Development
LOCAL GOVERNMENT
1. INFRASTRUCTURE IS THE MAIN FUNCTION (4)BuildingElectricityRoads and StormwaterWater and Sanitation
2. REQUIRES INFRASTRUCTURE TO PERFORM MAIN FUNCTION (2)Arts, Culture and SportParks and Recreation
Numbers and Needs in Local Government : Civil Engineering – the critical profession
for service delivery – November 2007
Developed local government in 1989(Numbers & Needs – Allyson Lawless)
• Population served ~ 14 million
• Civil engineering professionals ~ 2500 +
• 21 + civil staff per hundred thousand population
• (Messina, Meyerton, Beacon Bay, Dispatch, Fishhoek full structures all <25000 population)
Numbers and Needs in Local Government : Civil Engineering – the critical profession
for service delivery – November 2007
Local government since 2000• Population
served ~ 47 million
• Civil engineering professionals ~ 1300 +
• ~2.8 civil staff per hundred thousand population
Numbers and Needs in Local Government : Civil Engineering – the critical profession for service delivery – November
2007
Civil engineering staff in 2005
Challenges
• Imbalance between private sector & public sector technical capacity
• Dearth of technical capacity in government• Lack of leadership • Lack of supportive systems• Ineffective structures
SUSTAINABILITY PLANNING INNOVATIONS
Exis
ting
Dem
and
Pop
Gro
wth
Mig
ratio
n
Inco
me
Rela
ted
Econ
omic
G
row
thD
emand
Mngm
t
Managing
Dem
and
Alternative Supply
Existing Supply
Efficiencies
DEM
AND
DRI
VERS
HIERARCH
Y OF RESPO
NSESDeficit Demand
New Infrastructure Required
+Renewals/Replacements/
Reinforcements
• Public Transport Strategy
• Waste Recycling etc.
• Time of Day Tariffs• Smart Metering• Smart City – Real Time
Info etc• Empowered customers
• Water & other non-technical Losses
• Integration Zones• Spatial Efficiencies
• Renewable Energy
• Wastewater recycling
DEMAND SCENARIOS• NDP, PGDS, SIP’s, IUDZ• Climate Change• Peak Oil• Landuse scenarios eg .
Integration Zones• Economic Regions• Economic Growth
scenarios• Smart City• Service Delivery priorities• Community Needs• SEA
Green Construction
Infrastructure Asset Management
DCM 8/10/2014: IIAMP 24
IIMM 2011
Develop Asset Management Policy
Forecast Future Demand
Understand the Asset Base (Asset Register)
Assess Asset Condition
Identify Asset and Business Risk
Define Levels of Service and Performance
Capital Works Strategies
Maintenance Strategies and Plans
OperationalStrategies and Plans
Financial and Funding Strategies
Lifec
ycle
Dec
ision
Mak
ing T
echn
ique
s
Asset ManagementPlans
Information Systems and Tools
Asset Management Service Delivery
Quality Management
Continuous Improvement
Asset Management Teams
Understand and Define Asset Management
Requirements
Develop Asset Management Life Cycle
Strategies
Asset Management Enablers
INTERVENTIONS
• Individual– IDoEW– Alignment of Minimum Competency Legislation with EPA
& IDoEW Regulations– Duty Schedules, progressions, remuneration etc
reflective of IDoEW Regulations• Institutional
– Structures, progressions reflective of IDoEW Regulations– Culture change & appropriate values
• Enabling Environment
IDP... DP1: Portfolio Management
DP1-2 Programme ManagementDP1-1 Infrastructure Planning
Review Infrastructure Asset Management - prioritised MTEF
works list(incl portfolio level Work Plans)
Develop /review Constr
Proc Strat
Develop /review
IPMPManage Implementation
Authorise Implementation
Monitor & Control Close Out
DP2: Project Management
DP2-1 Implementation Planning
Prepare Packages
Define Packages
Develop/Review IPIPs (Prgr & Proj level)
DP2-2 Design
Design devlpmt
Detailed design
Compile MFC Info
DP2-3 Works
Construct / Deliver works
Handover works
DP2-4 Close Out
Contracts Close Out
Adminstr Close Out
DP3: Operations & Maintenance
DP3-1 Recognise & accept assets
DP3-2 Mobilisation for Facilities Mgt DP3-3 Operations DP3-4 Maintenance DP3-5 Demobilisation
of Facilities Mgt
Informed by: Long term PIPELINE and Infrastructure ASSET MANAGEMENT Principles
IDMS key delivery processes... 2
The IDMS
• Processes– Main delivery processes – Level 1– Sub delivery processes – Levels 2 and 3
• Decision Gates
• Procurement milestones
• Performance Management processes
• Triggers – an action to trigger a forward pass action to a future process.
DP1: Portfolio Management
DP1-1 Infrastructure Planning
G1(a)
PC1
PF1.3
T1