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Keith HobbsKeith Hobbs Furniture Medic MidlandsFurniture Medic Midlands
‘‘Image Maintenance Service’Image Maintenance Service’Designed For Designed For
The Commercial,The Commercial,Hospitality & Leisure SectorsHospitality & Leisure Sectors
• ServiceMaster was established in the US in 1929ServiceMaster was established in the US in 1929• Introduced to the UK in 1959Introduced to the UK in 1959• A founder member of British Franchise AssociationA founder member of British Franchise Association• Furniture Medic commenced in 1992 and was Furniture Medic commenced in 1992 and was
acquired by ServiceMaster in 1996acquired by ServiceMaster in 1996• ServiceMaster now have a network of over 600 ServiceMaster now have a network of over 600
licensed businesses in the UKlicensed businesses in the UK
We provide an ‘We provide an ‘Image Maintenance ServiceImage Maintenance Service’ providing ’ providing onsite restoration for all types of commercial enterprises onsite restoration for all types of commercial enterprises including:including:
Hotels – Restaurants - Pubs/Clubs/Bars - Fast food outletsHotels – Restaurants - Pubs/Clubs/Bars - Fast food outletsOffices – Retail Outlets - Shopping MallsOffices – Retail Outlets - Shopping Malls
Architects /Construction Companies - Insurance Co’sArchitects /Construction Companies - Insurance Co’s
They are trained to the same high standards & They are trained to the same high standards & use branded products that are tested use branded products that are tested rigorously & up to daterigorously & up to date
All our technicians are health & safety All our technicians are health & safety inducted & carry out a full risk assessment inducted & carry out a full risk assessment on every site visit.on every site visit.
Our technicians will arrive in a liveried vehicle & Our technicians will arrive in a liveried vehicle & uniformuniform
We’ve worked with a wide range of corporate We’ve worked with a wide range of corporate businesses. And our customers include many businesses. And our customers include many well known high street brands.well known high street brands.
ServiceMaster ServiceMaster Family of BrandsFamily of Brands
Image MaintenanceImage MaintenanceService ScopeService Scope
Image Maintenance RequirementImage Maintenance Requirement
Franchisee Owner Operating 5 McDonald’s Restaurants In Franchisee Owner Operating 5 McDonald’s Restaurants In Nottingham Comments:-Nottingham Comments:-
"As a McDonald's franchisee I have spent £800,000 in the last "As a McDonald's franchisee I have spent £800,000 in the last 3 years re-imaging my restaurants. Spending this amount of 3 years re-imaging my restaurants. Spending this amount of money making my restaurants look great means I now need a money making my restaurants look great means I now need a professional maintenance company to look after my professional maintenance company to look after my investment. The restaurants will soon lose their new look investment. The restaurants will soon lose their new look without this. Furniture Medic are helping me do this. They without this. Furniture Medic are helping me do this. They take the hassle out of the maintenance, support my managers take the hassle out of the maintenance, support my managers and allow me to budget for the repairsand allow me to budget for the repairs."."
MAINTENANCE SERVICE MAINTENANCE SERVICE TOP TEN FEATURES & BENEFITSTOP TEN FEATURES & BENEFITS
1.1. We talk the same language – Franchisee to FranchiseeWe talk the same language – Franchisee to Franchisee
2.2. We are a dedicated franchised business network - not sub-We are a dedicated franchised business network - not sub-contractors to a ‘Managed Business’ contractors to a ‘Managed Business’
3.3. We are in it for the long-termWe are in it for the long-term
4.4. Solutions orientated ‘Monthly Image Maintenance Service’ derived Solutions orientated ‘Monthly Image Maintenance Service’ derived from 3 month trial with a retail chain operating 5 restaurantsfrom 3 month trial with a retail chain operating 5 restaurants
5.5. We have developed a dedicated ‘Image Maintenance Tool Kit’We have developed a dedicated ‘Image Maintenance Tool Kit’
6. We deep clean your premises leaving your staff free to concentrate on We deep clean your premises leaving your staff free to concentrate on your customers and retain their businessyour customers and retain their business
77. We concentrate on damage limitation, maintaining your business image & . We concentrate on damage limitation, maintaining your business image & thus maximise your investmentthus maximise your investment
88. Pre repair colour coded ‘damage containment’ tape supplied to . Pre repair colour coded ‘damage containment’ tape supplied to Restaurant Restaurant Managers & FM techniciansManagers & FM technicians
99. Repair assessment tool (Repairometer) allows Outlet Managers to . Repair assessment tool (Repairometer) allows Outlet Managers to differentiate wear & tear from malicious damage (3cm+)differentiate wear & tear from malicious damage (3cm+)
10. 10. Monthly ‘Management Information Service’ linked to overall & individual Monthly ‘Management Information Service’ linked to overall & individual outlet spend + 3 month reviewoutlet spend + 3 month review
ClubClubRe-UpholsteryRe-Upholstery
Restaurant Bench Restaurant Bench SeatingSeating
Classic Chairs Re-coveredClassic Chairs Re-covered
Precision Vinyl RepairsPrecision Vinyl Repairs
Terrazzo Floor RepairsTerrazzo Floor Repairs
McDonaldMcDonald’’s, Galamast, Barlow, s, Galamast, Barlow, SainsburySainsbury’’ss
ServiceMaster CleanServiceMaster Clean
Speciality cleaningSpeciality cleaning
Deep cleaningDeep cleaning
Construction site cleaningConstruction site cleaning
Disaster Recovery (Fire, Flood, Disaster Recovery (Fire, Flood, Vandalism & Needles)Vandalism & Needles)
Rapid resolutionRapid resolution
Set pricesSet prices
Full written reports and quotations including Full written reports and quotations including digital imagesdigital images
You can track job progress (MIS)You can track job progress (MIS)
ISO14001 accreditationISO14001 accreditation
ServiceMaster Allocation ServiceMaster Allocation
Management System (SAMSManagement System (SAMS))
ServiceMaster Commercial SupportServiceMaster Commercial Support
Direct line: 0845 7626 828Direct line: 0845 7626 828
Websites:- Websites:-
www.furnituremedic.co.ukwww.furnituremedic.co.uk
www.servicemasterclean.co.ukwww.servicemasterclean.co.uk
McDonald’sMcDonald’s The Future? The Future?