Publishing
Industry
2010/11
Freight &
Distribution
Plan
Book and Periodical Council
192 Spadina Avenue, Suite 107
Toronto, ON M5T 2C2
www.theBPC.ca
Look Inside!
Find information on packing
your shipments, shipping
safely & shipping terms
RECOMMENDED VENDORS
We encourage you to support the Publishing Industry Freight & Distribution Plan vendors.
We would be happy to assist in rate or service comparisons. The Committee is pleased to
make the following recommendations for the year 2010/2011:
SMALL PARCEL DOMESTIC – 0 – 500 lbs (225kg) Canpar
Overall most competitive parcel rates offered
Reasonable rate increase of 1.9% across the board
Residential delivery surcharge reduced to $1.75 per shipment
Improved transit days from most major centres in Eastern and Western Canada
Standardized customer route and drivers that service all of our members
Recommended by the BPC for more than 25 years
SMALL PARCEL DOMESTIC – Multi-piece & heavy courier Sameday Worldwide
Reasonable rate increase of 3% across the board
Unique single waybill for multi-piece shipments
Return Management System on-line
Appointment deliveries experience and standard service is expedited to Western Canada
Odd or oversize shipments easily accommodated
Recommended for six years
LTL / FTL DOMESTIC – over 500 lbs (225kg) pallet National Fast Freight
Reasonable rate increase of 1.5 - 2.0%
Aggressive rates and excellent container and rail capacity
Specialists in appointment delivery
Web-based dispatch
Recommended for 12 years
CUSTOMS AND INTERNATIONAL Universal Logistics
No rate increase anticipated for this year
Extensive book industry expertise
Progressive educational programming
Customs brokerage, AMPS and freight consulting, ocean and air consolidation services from
international printing centres
Recommended for 15 years
CORRUGATION Norampac, Inc.
Largest corrugate supplier in Canada
Aggressive pricing offered
Increases with notice and better than industry-wide changes
Recommended for six years
To obtain a copy of the Publishing Industry Freight & Distribution Plan Manual in either electronic or
print format, please fax the BPC at 416-975-1839 or e-mail your request to [email protected].
The Publishing Industry Freight & Distribution Plan has been a project of the Book and Periodical
Council (BPC) since 1982 and is supported by its members. An industry committee, who annually
recommends vendors chosen for the excellent rates, performance, technology, and value-added services
they offer to the publishing industry, directs the Freight & Distribution Plan. The committee’s initiatives
also include research and education on freight and warehouse operations issues.
Current committee members are:
Carl Barth, Thomson/Carswell
Deborah Barton, John Wiley and Sons Canada Ltd.
Chris Chambers, Magazines Canada
Diane Grandy, Fraser Direct, Freight & Distribution Committee Chair
Bessie Luciano, University of Toronto Press
Jason Luegger, Fairmount Books
Anne McClelland, Book and Periodical Council
Ken McIsaac, Oxford University Press
Christine Phillips, Scholastic Canada
Brenda Sisnett, Georgetown Terminal Warehouses Ltd.
Participation in the committee includes members of the following book and periodical industry
associations:
Association of Canadian Book Wholesalers (ACBW)
Association of Canadian Publishers (ACP)
Canadian Publishers’ Council (CPC)
Literary Press Group of Canada (LPG)
Magazines Canada
All sectors of the publishing industry to be served by this plan include:
Publishing
Manufacturing
Distribution
Selling
When you contact recommended vendors, please inform them you are a BPC member and indicate
which association you belong to when requesting the Book and Periodical Council Plan Rate.
The freight rates in this Plan are designed for books and periodicals and therefore are based upon
shipments with a minimum density of approx. 20 lbs (9 kg) per cubic foot.
PUBLISHING INDUSTRY
FREIGHT & DISTRIBUTION
PLAN 2010/11
2003/04
Delivering Value, One Customer at a Time. Your Parcel Delivery Specialists We’re Canpar Transport. With sixty terminals coast-to-coast, and more than 20,000 customers, we’re one of Canada’s leading small parcel delivery companies. When we started our business in 1976 we quickly understood that the key to success would be to provide our customers with value. To provide fair and competitive pricing and to respond to their changing needs. We think we’ve accomplished that. And we’re convinced that our business has grown because we’ve helped our customers grow theirs. We Ship Parcels. Deliver Value. Everything we do – product development, technological upgrades, customer service – is shaped and tailored to transporting your parcels efficiently and cost-effectively. The people that place their trust in Canpar on a daily basis have chosen us for the confidence and convenience of regular pick-ups by a Canpar driver. Someone whom they’ve quickly gotten to know and trust and who in turn understands their shipping needs. People Power Central to the Canpar success story are people. Not only the people we work for, but also the people that work with us. This includes more than 1,600 members of the Canpar team who are dedicated to building solid working relationships with their customers as part of a companywide commitment to service. And they’ve helped us build an organization that can boast some pretty impressive stats. Strength in Numbers Delivering over 26 million packages every year, Canpar provides service to virtually all points accessible by public roads in all ten Canadian provinces and the continental United States. We operate an efficient “hub and spoke” pick-up and delivery system. The Canpar delivery network and infrastructure has grown and evolved into a vast, modern network of 60 terminals and line haul systems coast-to-coast. But the Canpar story is just beginning. We’re now entering into a new and exciting phase. Our newly minted relationship with TransForce means that our best years are ahead of us.
Recommended for small parcels totalling up to 500 lbs. or 227 kg. Fuel Surcharge is based on posted Canadian average pump prices (MJ Ervin website) and is clearly stated on invoices. Value added benefits include:
• Recommended carrier for over 20 years • 100% Canadian owned • Enhanced tracking at www.canpar.com • Web based rate calculator • Next day delivery at ground rates between many major Canadian centres • No charge proof of delivery until 9 months on both customer portal and general website • State of the art sortation facilities in Montreal and Toronto • Signature capture and overhead scanning for increased visibility and package routing • Real time tracking • Flexible pick-up options: 5 days a week, 2 days a week or call in for a pick-up • A new website with enhanced functionality and self serve options for all customers • Environmental Policy
Canpar Transport LP is committed to environmental protection through managing our operations in a manner that will ensure the well-being of the environment and all of Canpar’s employees. Canpar is very proud of the Leadership in Energy and Environmental Design (LEED) Certification awarded to our Toronto sort facility. LEED Certification is awarded to buildings that have demonstrated the design and functions to support a greened environment. To fulfill this goal, Canpar Transport LP will implement and maintain management systems in order to:
• Meet and exceed the requirements of all applicable environmental laws and regulations
• Promote ownership, responsibility, and accountability for environmental protection and management among all employees
• Increase employee awareness of environmental issues through training and communication programs
• Contribute to conservation of resources through minimization programs in energy, materials, and water consumption
• Minimize environmental impact of operations through management programs aimed at minimizing waster generation, air emissions and effluent discharges
• Continually improve environmental performance through setting and reviewing measurable performance objectives, and reporting results against these objectives
To set up a new account or to receive updated service and rate information, please contact Canpar Customer Service at 1-800-387-9335 or www.canpar.com.
Using Canpar’s Book and Periodical Council “BPC” Member Shipping Program translates into substantial savings for you. With over 25 years of specialized package shipping, Canpar offers a reliable, cost effective alternative for your regular day-to-day shipping needs. To make some comparisons, please see the table below. Participating in Canpar’s BPC Shipping Program not only provides you with terrific rates, but offers several other services including:
Easy-to-use shipping software, including Web-based shipping, multiple tracking options and you can now go paperless with electronic invoicing;
Specialized services, including Collect on Delivery (COD), Declared Value and Pick-up Tag;
Outstanding Customer Service and a Dedicated Sales Representative to service your needs.
As well, Canpar has many services which include:
Ground – An ideal choice for reliable, economical deliveries across Canada. 20,000 customers choose our ground service for the confidence and convenience of regular scheduled pick-ups by a Canpar Driver who understands your shipping needs. Canpar’s consistency ensures you know exactly when your customers will receive their packages, which will improve your customer satisfaction.
Pick-up on Demand – Our Pick-up on Demand service allows non-account holders the ability to ship on a flexible,
pay-as-you-go basis. Visit our website and simply fill in the shipping details and proceed to our secured checkout where you can pay by major credit card. Don’t worry about labels – our Driver will bring the shipping label to you at the time of pick-up.
Overnight Air – Need your shipment there next day, guaranteed? Our Overnight Air service is guaranteed to arrive
the next business day and is available from Toronto and Montreal to Vancouver, Calgary, Edmonton, Winnipeg and surrounding areas.
Select – An ideal service for your rush shipments as they are delivered the next business day within your region and
two business days across the country (some restrictions apply). These shipments are delivered at up to 40% less than other expedited services and have a money back delivery guarantee. You have three options when shipping Select – Select Letter, Select Pak and Select Parcel.
Select USA – For your rush USA shipping needs, Canpar also offers expedited service from Montreal, Toronto and
Vancouver to anywhere in the continental U.S. This service is guaranteed to be delivered on time. With over 1,600 employees, 60 hubs and terminals coast to coast, Canpar is committed to providing BPC members with the best possible combination of price and service…we are on the move to increase the profitability of your business. BPC member savings are substantial
From To Kitchener To Montreal To Vancouver
Toronto BPC Member
Regular Rate
% Saving
BPC Member
Regular Rate
% Saving
BPC Member
Regular Rate
% Saving
5kg Pkg. $7.36 $10.71 31.2% $7.36 $12.38 40.5% $12.73 $21.06 39.5%
10kg Pkg. $10.64 $14.21 25.1% $10.64 $16.72 36.4% $19.67 $30.80 36.1%
15kg Pkg. $12.69 $15.95 20.4% $12.69 $19.38 34.5% $26.03 $35.12 25.9% Note: Above rates based on BPC Level 3 for Ground Freight – Call Canpar to determine if you qualify for greater savings
which will be based on your annual shipping revenue. To create added-value for BPC Members, Canpar is always exploring new ways to enhance our service offering. Visit our website at www.canpar.com to learn more about what’s new and what’s coming soon! Isn’t it time you found out how Canpar’s Book and Periodical Council (BPC) Member Shipping Program can increase the profit of your business? Contact the Book and Periodical Council at [email protected] or 416-975-9366 to take advantage of the special BPC/Canpar program.
Canada Ground Service - Transit Times
Destination: Standard Delivery Time (in business days)
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Vancouver 1 1 1 2 2 2 2 2 3 4 5 5 5 5 5 5 5 5 6 6 6 6 9
Calgary 2 2 1 1 1 1 2 2 2 3 4 4 4 4 4 4 4 4 5 5 5 5 8
Edmonton 3 3 2 1 1 1 2 3 3 4 5 5 5 5 5 5 5 5 6 6 6 6 9
Regina 4 4 3 2 2 2 1 1 1 2 4 4 4 4 4 4 4 4 5 5 5 5 8
Winnipeg 4 4 3 2 2 2 1 1 1 1 3 3 3 3 3 3 3 3 4 4 4 4 7
Windsor 6 5 5 3 3 4 3 3 3 2 1 1 1 1 1 1 1 1 2 2 2 2 5
London 5 4 4 3 3 4 3 3 3 2 1 1 1 1 1 1 1 1 2 2 2 2 5
Kitchener 5 4 4 3 3 4 3 3 3 2 1 1 1 1 1 1 1 1 2 2 2 2 5
Hamilton 5 4 4 3 3 4 3 3 3 2 1 1 1 1 1 1 1 1 2 2 2 2 5
Barrie 5 4 4 3 3 4 3 3 3 2 1 1 1 1 1 1 1 1 2 2 2 2 5
Toronto 5 4 4 3 3 4 3 3 3 2 1 1 1 1 1 1 1 1 2 2 2 2 5
Ottawa 5 4 4 4 4 4 4 4 4 3 2 2 1 2 1 1 1 1 1 2 2 2 5
Montreal 5 4 4 4 4 4 5 5 4 3 2 1 1 1 1 1 1 1 1 2 2 2 5
Quebec City 5 4 4 4 4 4 5 5 4 3 2 2 1 2 1 1 1 1 1 2 2 2 5
Moncton 6 5 5 5 5 5 6 6 5 4 3 3 2 3 2 2 2 2 2 1 1 1 4
Halifax 6 5 5 5 5 5 6 6 5 4 3 3 2 3 2 2 2 2 2 1 1 1 4
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BPC-TC-2010
Ancillary and Miscellaneous Rates and Terms and Conditions
Collect On Delivery (C.O.D.) Canada: Ground: Single piece: $3.50 plus $1.00 per $100 (or part) over $100 per shipment; Multi-piece (2-25 pieces): $7.00 plus $1.00 per $100 (or part) over $100 per shipment. Canada: Select and Overnight: $10.00 plus $1.00 per $100 (or part) over $250 per shipment. Maximum C.O.D. value per shipment is $40,000 with no single piece to exceed $20,000. Declared Value (DV) Canada and USA: Ground: $1.00 per $100 (or part) of the declared value in excess of $100 per shipment. Select and Overnight: $1.00 per $100 (or part) of the declared value in excess of $250 per shipment Extra Care (XC) All services: $10.00 per package. XC applies to packages that require special handling due to their shape, packaging or lack of packaging, or size. In the case of size, any item with a combined length and girth greater than 130 inches/330 cm (but less than or equal to 165 inches/419 cm) or items with a single dimension greater than 84 inches/213 cm (for USA 60 inches/152 cm) but less than or equal to 108 inches/274 cm are considered XC. XC charges may be levied when not indicated on the pick up record (manifest) Pick Up Tag (P.U.T.) Canada Ground: $4.50 per shipment plus shipping charges. Call in/ fax in $6.50 per shipment plus shipping charges. Address Correction: Canada: $4.50 per package. Maximum - $9.00 per shipment. U.S.A.: $8.00 per package. Extended Area delivery: Canada: Extended Area delivery postal codes and charges can be viewed on your customer portal and are in addition to the shipping charges. USA: Commercial - $1.60 per package, Residential - $5.60 per package. Dimensional or Actual Weight: Charges will be levied based on actual or dimensional weight. Ground: dimensional weight is based on 10 lbs. per cubic foot. Select and Overnight: dimensional weight is based on 15 lbs. per cubic foot. Fuel Surcharge: Fuel surcharges can be viewed on the Canpar Website. Fuel surcharges are in addition to the shipping charges. Missing Collect on Delivery (C.O.D.) amount on a pick-up record (manifest): $8.00 per shipment. Missing or invalid postal code or account number on a pick up record (manifest): $5.00 per shipment. Missing Weight: Where the weight is not provided on the pick-up record (manifest) CANPAR will calculate the shipment weight based on 35 lbs. (16 kg) per package and rate the shipment on the resulting weight. Oversize and Overweight: Canpar, at its’ discretion, may deliver oversize and/ or overweight packages found in our system. The charge for this will be $40.00 per package in addition to the regular shipping charges. Residential Delivery: Canada: $1.75 per shipment, USA: $2.80 per package.
Service Charge: $6.00 per week. Applicable Taxes Extra Liability: Ground: Maximum liability - $20,000 per shipment with maximum for any one (1) package of $5000 if value declared. Otherwise, liability is $100 or $2.00/lb ($4.41/kg) per shipment, whichever is greater. Select and Overnight: Maximum liability - $25,000 per shipment if value declared. Otherwise liability is $250 or $2.00/lb ($4.41/kg) per shipment, whichever is greater. For shipments containing personal articles or defective goods, maximum liability is limited to $2.00/lb ($4.41/kg) per shipment, with no additional valuation allowed. Maximum Length: 108 inches (274 cm) Maximum Shipment: Canada Ground: 25 packages or 500 pounds (225 kg) per pick-up record line. Select and USA: 10 packages or 200 pounds (91 kg) per pick-up record line. Maximum Size Package: Canada: 165 inches (419cm) in combined length and girth. USA: 130 inches (330 cm) in combined length and girth. Maximum Weight: Canada: 75 pounds (34 kg) per package. USA: 70 pounds (30 kg) per package. Minimum weight per multi piece shipment: A minimum weight of 4 lbs (2 kg) per piece charge shall be assessed where average weight per piece in a multiple piece shipment is less than 4 lbs (2 kg) per piece.
For more information and complete instructions, see your CANPAR Service Guide, check our website at www.canpar.com, or call your Sales Representative, or call Customer Service at 1-800-387-9335
Rates Subject to Change without Notice
How to Pack
Proper packaging is critical to ensure the protection of your parcel, we suggest the following tips when preparing your packages for shipping:
1. Use new rigid corrugated cartons 2. Check the Gross Weight Limit on the bottom of the box and do not exceed
3. Pack securely with each item wrapped separately with shipping foam, bubble wrap or other shipping material (2 inches between carton walls and goods inside)
4. Protect sharp and pointed objects with added shipping material 5. Separate glass containers with corrugated dividers 6. Ship boxes separately – do not bind together 7. Secure the lids on liquid filled containers (seal liquid filled containers in plastic bags or packs to
prevent spillage) and ensure safety caps on plastic bottles
No more than 65 lbs can fit in this box. All corrugated boxes have this gross weight limit identified on the bottom.
Labeling Detail
Canpar facilities use state‐of‐the‐art technology to sort your packages. This automated sortation process ensures proper sorting and virtually eliminates damage. In order to achieve optimum service, it is critical that we are able to scan your packages correctly. In order to maximize this automated process please ensure you follow the guidelines below:
1. Apply all barcoded labels on a completely flat surface on the exterior of the package, ensuring the label is not over the tape.
2. Ensure your computer printer has a sufficient supply of ink or toner to ensure barcodes are clearly printed.
3. Please check the barcodes to avoid wrinkles or scuffs. 4. If you are re‐using a box, please remove all old barcoded labels from the box. 5. When using tubes or round packaging, ensure labels lay along the straight edge.
Please see the images below for tips on what to avoid when labeling your box:
Do not put packaging straps, shrink wrap or cellophane over barcoded labels
Do not apply any barcoded labels on box seams
Do not apply labels over corners or edges of boxes
Do not apply packing tape over any barcoded labels
May 2010 Dear Member, It is with pleasure that we welcome Sameday Worldwide for their 7th year. As one of Canada’s leading courier, express and cargo companies, Sameday has again agreed to provide our members with a competitively priced, expedited ground and specialty shipment service. This service will complement our existing transportation program. Unmatched in transit times and pricing, Sameday offers unparalleled savings and added value in their category. Sameday was chosen for their expedited service standard, dependable appointment deliveries and their unique ability to handle multi-piece shipments on a single waybill. Sameday also accommodates odd or oversize shipments easily. Existing service offerings such as TLC Dedicated Customer Service representation, the advantage of expedited service to Western Canada and up-to-date customer technology all add value. Their web-based returns solutions, on-line rating and unique “out of the box” program offer you express and cargo services when, where and how you need them. For more information, please visit the Book and Periodical Council’s web site at www.theBPC.ca and click on freight plan to view Sameday Worldwide’s “BPC Freight Program” or go directly to the Sameday web site at www.sameday.ca. To set up a new account or to receive updated service or rate information, please contact John Drown, vice-president, Corporate Sales at Sameday Worldwide at 1 (877) 726-3329. Please confirm your affiliation with the Book and Periodical Council. Anne McClelland Eric de Maat Executive Director President Book and Periodical Council Sameday Right-O-Way
1. Managing Freight Documents Sameday offers a partnership shipping system that will allow customers to • Produce shipping documents such as Bills of Lading or Manifests • Create bar coded shipping labels for each piece of freight • Electronically calculate their rates per shipment • Consolidate freight going to common consignees within a given workday These systems are offered in three fashions based on volume of business. • Sameday offers a personal computer with printers and/or scales connected and the appropriate software • Sameday will load their software on customers computers • Sameday has an Internet Online system - All the customer needs is a computer that is connected to the
Internet and a laser printer
2. Transferring data between Customers and Business partners Utilizing the principals of EDI (Electronic Data Interchange) Sameday will send or receive data from their customers and business partners. The type of data falls into a few main groups. • EDI 204 Documents: Bills of Lading received from the shippers. • EDI 214 Delivery Information sent to clients • EDI 210 Invoices, sent to customers
Sameday receives this data following standard EDI practices. Sameday also will use non-EDI formats under specific circumstances such as high volume accounts. Files of specific customer formats have been developed and sent via many platforms, such as E-Mail, Diskette, FTP to name a few. 3. Provide Information Online to customers. Sameday has developed an interactive Internet System that offers many features. First, Sameday designed a marketing site, which outlines all of the Sameday offerings, terminal locations, history, business updates, etc. Next Interactive features were added • Basic shipment inquiry • Detailed shipment enquiry (password
secured) • Free access to BOL and POD information
(password secured) for up to 9 months • Online shipping (password secured)
• Online Customer Returns Program (password secured)
• Online Canadian Rate Inquiry • Online third party pick ups
•
Sameday Worldwide Overview Sameday Right-O-Way, part of the Day & Ross Transportation Group, was renamed Sameday Worldwide in July 2008 to better reflect the direction of the company. Sameday Worldwide provides courier, express and cargo services for customers worldwide. We specialize in moving shipments of any size and weight efficiently across Canada.. All of our services can be customized to fit the way you do business. The Day & Ross Transportation Group was launched June 6, 1950, when one truck was contracted to haul potatoes from New Brunswick to Quebec. Today, the group maintains a fleet of more than 4,000 vehicles and trailers and over 4,100 employees and owner operators with more than 80 terminals across Canada and the USA. Sameday Worldwide was created in 1992 by merging two separate companies, Sameday Courier and Right-O-Way Air Express & Cargo. A strong experienced group with Canadian, US and International markets, Sameday Worldwide employs over 750 full and part-time non-unionized employees and utilizes over 400 owner-operators and a sales staff of 50 people. Value Added Benefits Include: Book Industry Rate Levels
• An exciting and unique two tiered pricing structure o Clients who ship in excess of $100,000 per year with Sameday receive Tier 1 pricing;
clients under $100,000 per year receive Tier 2 pricing.
• Significant savings off standard industry tariffs • No minimum charges • Consistent on-time delivery throughout Canada and the US • 100% Canadian owned • Expedited Carrier Specializing In
o Time Sensitive Shipments o Distribution Programs o Appointment Based Deliveries
Technology That Ensures Delivery with a Difference
• Real time shipment control • Web based shipment inquiry • EDI availability • POD retrieval • Customized reporting
• Shipping management systems • On-line Shipping • On-line Customer Returns Program • On-line Third Party pick ups
In addition to SAMEDAY’s internal systems, which are a key part of managing the freight movement of our customers’ shipments, Sameday also has external systems and interfaces which assist our customers with streamlining their processes with Sameday’s.
These additional systems fall into three different categories. 1. Managing Freight Documents at the client location. 2. Transferring of data between customers and business partners. 3. Providing information online to customers.
No matter which of our time definite services you choose, you can always rely on Sameday Worldwide.
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Calgary 1 5 1 5 4 1 3 5 4 4 5 4 1 1 8 3 2 3 2
Dartm outh 5 1 5 1 2 6 2 1 2 2 1 2 5 5 4 2 5 6 4
Edm onton 1 5 1 5 4 2 3 5 4 4 5 4 1 1 8 3 2 3 2
Saint John 5 1 5 1 2 6 2 1 2 2 1 2 5 5 4 2 5 6 4
Kingston 4 2 4 2 1 4 1 2 1 1 2 1 3 3 5 1 4 6 2
Ke low na 1 6 2 6 4 1 4 6 5 5 6 5 3 3 9 4 1 2 3
Kitchener 3 2 3 2 1 4 1 2 1 1 2 2 3 3 5 1 3 4 2
M oncton 5 1 5 1 2 6 2 1 2 2 1 2 5 5 4 2 5 6 4
M ontreal 4 2 4 2 1 5 1 2 1 1 2 1 3 3 5 1 4 5 2
Ottaw a 4 2 4 2 1 5 1 2 1 1 2 1 3 3 5 1 4 5 2
Charlotte tow n 5 1 5 1 2 6 2 1 2 2 1 2 5 5 4 2 5 6 4
Quebec 4 2 4 2 1 5 1 2 1 1 2 1 3 4 5 1 4 5 2
Regina 1 5 1 5 3 4 3 5 4 4 5 4 1 1 8 3 3 4 1
Saskatoon 1 5 1 5 3 4 3 5 4 4 5 4 1 1 8 3 3 4 1
St. John's 8 4 8 4 5 9 5 4 5 5 4 5 8 8 1 5 9 10 8
Toronto 3 2 3 2 1 4 1 2 1 1 2 1 3 3 5 1 3 4 2
Vancouver 2 6 2 6 4 1 4 6 5 5 6 5 3 3 9 4 1 1 3
Victoria 3 7 3 7 6 2 5 7 6 6 7 6 4 4 10 5 1 1 4
Winnipeg 2 5 2 5 2 4 2 5 3 3 5 3 1 1 8 2 3 4 1
TO
The above grid is a sample of our transit times for ground service between major centres in Canada. Call the Sameday Worldwide office in your area for complete information. Subject to change without notice.
Service Map: Canadian Terminals
VancouverKelowna
Edmonton
CalgarySaskatoon
Regina
Winnipeg
Windsor
London
KitchenerToronto
MontrealDrummondville
QuebecCity
Saint JohnFrederictonHartlandEdmundston
SydneyChartlottetownNew GlasgowDartmouthTruroKentvilleMonctonBathurstYarmouth
BCAB
SKMB
ON PQNB
NS
PEI
NL
Victoria
St. John’sClarenville
Grand FallsSt. Anthony
Corner Brook
Port Aux BasquesMarystown
Ottawa
FROM
Service
Standard Surcharge & Description of
Service
After Hours (7:00pm - 7 00am)
$30.00/hr - Minimum 2 hours. Pick up and delivery of freight after hours by request in metropolitan areas only
Weekend/Holidays
$30.00/hr - Minimum 4 hours. Pick up and delivery of freight outside of
standard delivery service by request in metropolitan areas only
Extra Labour$30.00/hr - Minimum 2 hours. When
assistance/additional labour is required for the delivery or pick up
Waiting Time$20.00 for each additional 30 minutes -
minimum $20 00. First 30 minutes included.
Tail Gate $45.00 per shipment when hydraulic lift is required
Redelivery Charges
$10.00 per shipment if more than one delivery attempt is required due
consignee not available, incomplete or inaccurate delivery information.
Appointment Freight
$10 00 per shipment appointment charge will be applied for booking of
appointments and storage up to the 5th calendar day. Storage charges will be applied if held longer than 5 calendar
days from the date of arrival.
ACCESSORIAL CHARGES
GROUND SERVICE TRANSIT TIMES - CANADA
TERMS AND CONDITIONS
1. Regional rates apply within all provinces, between Ontario/Quebec, and between all Maritime provinces. National rates apply inter‐provincially except as noted.
2. "Cash Collect" shipments to Direct Service Points will be charged $10.00 per shipment. 3. For C.O.D. shipments to Direct Service Points the Remittance Fee will be calculated on the basis of 2.00% of the C.O.D. amount, min. $20.00 per
shipment. To extended areas the fee will be 3.50% of the C.O.D. amount, min. $30.00. 4. Cheque Return Service will be provided at a charge of $10.00 per shipment, Direct Service Points only. Cheques or Bankdrafts must be made
payable to the shipper and Sameday shall NOT be responsible to ensure their authenticity or be responsible to verify the date or the amount. Sameday shall NOT be liable for Bankdrafts, Company or Certified Cheques which fail to clear under any circumstances.
5. Maximum Liability is limited to $2.00 per lb. unless Declared Valuation states otherwise in the Declared Value portion of the waybill. A surcharge of 3.00% of the total declared value will apply.
6. Money‐Back Guarantee – Limits and Restrictions. Sameday does not guarantee “on time delivery shipments” that have been delayed due to circumstances that are beyond Sameday’s control. Examples ‐ but not limited to, Act of God, refusal of shipment, labour disruptions/strike, disruption in the transportation network such as weather or civil commotions.
7. All (GROUND) shipments are subject to a minimum cube factor (density) of 10 lbs. per cubic foot 173 cubic in./lb. up to 15 linear feet of trailer. Shipments occupying over 15 feet of trailer shall be subject to a charge of 1000 lbs per linear foot. All (AIR) shipments are subject to a minimum cube factor (density) of 12 lbs. per cubic foot 144 cubic in./lb. Sameday Worldwide reserves the right to verify the weight and/or the cubic dimensions of all shipments. Applicable freight charges will be invoiced based on the verified weight and/or verified cubic dimensions.
8. Heated Service charged at $7.50 per shipment to direct service points, ground only. Extended areas, $17.50 per shipment. Heated service is available from October 15th to April 15th only.
9. If more than one delivery attempt is required, each additional attempt will be charged $10.00. Additional charges may apply to extended areas. 10. Dangerous Goods, provided they comply with all provisions of the I.A.T.A. "Dangerous Goods Regulations" and the Canadian "Transportation of
Dangerous Goods Act", will be accepted, with the exception of Explosives, Radioactive Substances and Hazardous Wastes. A surcharge will be applied based on the commodities and mode of delivery. Dangerous Goods shipments must be indicated on the waybill. To direct points a flat charge of $30.00 per shipment, ground only and $70.00 per shipment, air only, will apply. To extended areas a charge of $30.00 ground only and $80.00 air only will apply. (A slight service delay may occur on Dangerous Goods shipments moving via air service.)
11. After hours (7pm ‐ 7 am) service will be charged at a rate of $30.00 per hour ‐ minimum 2 hours. 12. Weekend / Holiday service is available upon request, please contact Sameday for a Quote. 13. Extra Labour (eg. loading/unloading) is available at a rate of $30.00 per hour per person ‐ minimum 2 hours per person. 14. Chain of Signature Service charged at $7.50 per piece. Only single‐piece shipments accepted. (Direct Service Points only). 15. Appointment deliveries will be performed at an additional charge of $10.00 per shipment. Waiting time in excess of 15 minutes will be charged in
accordance with the waiting Time Surcharge. 16. A Waiting Time surcharge of $20.00 for every 30 min. or part thereof will be assessed per stop after the first 15 min. of free time. 17. Oversize shipments that have any one dimension exceeding 96" (inches) will be subject to a surcharge of $10.00 per piece. 18. Shipments requiring a tailgate vehicle will be charged $45.00 per shipment for direct shipments and $75.00 per shipment for extended areas. 19. Storage ‐ Freight can be stored for future delivery at a rate of $5.00 per skid or part thereof per calendar day ‐ minimum $10.00. 20. Requests for copy of proof of delivery will be charged at $5.00 per shipment. 21. Goods of extraordinary value will not be accepted for transportation. These include coin and currency, precious metals, stones or any other
article of extraordinary value. 22. The carrier will not be responsible for consequential loss or damage (see back of Bill of Lading for this and other important limitations). Subject to
the limitations of liability contained in Carrier's Bill of Lading, Carrier will not be held liable for any miscellaneous charges or costs assessed by either shipper, consignee or any third party which do not directly relate to the value of the goods transported, as determined at the time and place of shipment. Examples of nonclaimable charges or costs include, but are not limited to the following: penalties levied against shipper, carrier or a third party for late delivery, missed appointment, split deliveries, shortages and/or damages.
23. Subject, where applicable, to any government taxes or surcharges and current applicable fuel surcharges. 24. All freight charges must be paid before any claims can be processed and at no time will freight charges be withheld due to unsettled claims. 25. All Unsigned Tariffs expire after thirty (30) days without notice. 26. An address verification charge or $10.00 will apply if Sameday Worldwide is unable to deliver a shipment because of an incorrect address or if it is
addressed to a Post Office Box. 27. An additional charge up to $75.00 maximum may apply for shipments destined to remote residential extended areas. 28. An additional charge of $5.00 per shipment will be "billed to the shipper" if the account number for the bill to party is missing or incorrect. 29. These Terms and Conditions are subject to change without notice.
Transit Times
Intermodal Service From Greater Toronto and Montreal to Eastern Canada
DELIVER TO PICK-UP MONDAY PICK-UP TUESDAY PICK-UP WEDNESDAY
PICK-UP THURSDAY PICK-UP FRIDAY
MONCTON Thursday Friday Monday Mon/Tue WednesdayHALIFAX Friday Monday Monday Monday Tuesday
CHARLOTTETOWN Friday Monday Monday Monday TuesdaySAINT JOHN, NB Friday Monday Monday Monday TuesdayST. JOHN'S, NL *Tuesday *Wednesday *Thursday *Friday **Monday
Transit Times
Road Service From Greater Toronto and Montreal to Quebec
DELIVER TO PICK-UP MONDAY PICK-UP TUESDAY PICK-UP WEDNESDAY
PICK-UP THURSDAY PICK-UP FRIDAY
MONTREAL Tuesday Wednesday Thursday Friday MondayQUEBEC CITY Wednesday Thursday Friday Monday Mon/Tue
DRUMMONDVILLE Wednesday Thursday Friday Monday Mon/TueSHERBROOKE Wednesday Thursday Friday Monday Mon/Tue
TROIS RIVIERES Wednesday Thursday Friday Monday Mon/TueNORTHERN QUEBEC Thursday Friday Monday Mon/Tue Wednesday
Road Service From Greater Toronto and Montreal to Ontario
DELIVER TO PICK-UP MONDAY PICK-UP TUESDAY PICK-UP WEDNESDAY
PICK-UP THURSDAY PICK-UP FRIDAY
TORONTO Tuesday Wednesday Thursday Friday Monday
CENTRAL ONTARIO Wed/Thur Thur/Fri Fri/Mon Monday Mon/Tue
THUNDER BAY Friday Monday Monday Monday Tuesday
NORTHERN ONTARIO Friday Monday Monday Monday Tuesday
SOUTHERN ONTARIO Tuesday Wednesday Thursday Friday Monday
SCHEDULE OF ACCESSORIAL CHARGES
ISSUED TO: Book and Periodical Council
1 APPOINTMENT FEEPre-booked appointment freight, freight requiring an appointment for delivery or freight requiring a call prior to delivery will be subject to a $25.00 surcharge.
2 ATTEMPTED PICK UP FEEFreight called into dispatch and unavailable upon the driver arriving at the shipper's location will be charged an attempted pick up fee of $30 plus fuel within the major metropolitan centres.
3 BASEMENT/SECOND FLOOR DELIVERIESRates are prepared based on dock to dock deliveries. Shipments requiring delivery to consignees in multiple floor locations will incur an additional charge of $50.00.
4 BILL OF LADINGAvailable over the web at: http://www.nationalfastfreight.com
5 CHEQUE PICK UP FEEIf the shipper requires a cheque to be picked up at the time of delivering the freight, a $40 surcharge will apply.
6 CLAIMSAny claim of $50.00 or less will not be processed.
7 COD FEEDeliveries requiring a cheque to be picked up for the value of the goods being delivered, before release of such goods, a 6% fee on the value of the goods with a minimum of $50.00 will be charged. COD pick ups are only available if the freight charges are prepaid by the shipper.
8 CONSOLIDATED RATINGConsolidated rating is available only if the customer provides a master bill of lading. Shipments must be received on the same inbound unit and must be able to be delivered to the same consignee address and dock at the same time.
9 CPC PALLET RETURNIf a CPC pallet return is required, the charge assessed will be $5.00 per pallet with a minimum charge of $45.00 applied.
10 DANGEROUS GOODS On shipments moving under the regulations for the Transportation of Dangerous Goods, a charge of $15.00 per bill of lading will be assessed.
11 FLATBED DELIVERY CHARGEShipments requiring the use of a flat bed for delivery will be subject to an additional charge of $150.00 per delivery within Winnipeg, Regina, Saskatoon, Calgary, Edmonton or Vancouver. For all other locations please call for a quote.
12 HEATED SERVICEHeated service is available from October 15th to April 14th at a surcharge of 15% of freight charges or $15 minimum, whichever is greater. Please note: heated service only protects the products from freezing, it is not a temperature controlled environment.
13 LATE PAYMENT FEECalculated monthly at 1.5%, 18% per annum commencing thirty (30) days from date of invoice.
14 LIABILITY/DECLARED VALUEAll rates and charges are based upon a liability not to exceed $2.00 per pound, unless a higher value is declared by the shipper. If the shipper declares a value greater than $2.00 per pound, a charge of 2% (minimum $5.00) of the valuation in excess of $2.00 per pound based on actual weight will be assessed. If no value is declared, the Carrier's maximum liability is $2.00 per pound. Shipments with a declared value in excess of $10.00 per pound must be pre-approved by the Carrier. With respect to appointment deliveries, NFF is not liable for any penalties that may result from carrier non-performance.
15 LUMPER/SWAMPER CONSIGNEE TI-HI FEESConsignees that require reconfiguration of skids at destination terminal and/or upon delivery of product at their physical location will be subject to a surcharge of 15% of freight charges; minimum $5.00 per order, maximum $300.00 per order.
16 NON-COMMERCIAL/INDUSTRIAL & RESIDENTIAL DELIVERIESShipments that require special handling due to location and receiving facilities are subject to an additional $75.00 surcharge. This charge would apply to, but is not limited to, construction sites, rural route addresses, golf and country clubs, ski resorts, public storage lockers, schools, banks and private residences.
17 OWNER'S RISK OF BREAKAGE & DAMAGEWhen a shipment is deemed by the pick up driver to be improperly or insufficiently packaged for transport, the driver is instructed to note on the shipper's bill of lading "Owners Risk of Damage". The Carrier would then be liable for damages only if carrier negligence can be proven. Declared values will not be accepted on shipments that move at owner's risk of damage.
18 POWER TAILGATE CHARGEShipments requiring the use of a power tailgate to perform a delivery will be subject to a surcharge of $50.00.
19 PREMIUM OR NON STANDARD DELIVERY CHARGEShipments made outside of regular service parameters requiring early morning, evening or weekend pick-ups and/or deliveries will be charged at $55.00 per hour with a minimum charge of 2 hours.
20 PROOF OF DELIVERY CHARGESAvailable over the web at: http://www.nationalfastfreight.com
21 RE-DELIVERY/WRONG ADDRESS CHARGESShipments that require redelivery will be subject to the following cwt rate scale: MIN / $35.00 - LTL / $3.50 - MAX / $200.00* Subject to 10 lbs per cubic foot* Rates are good only if re-delivery occurs in the same city as the original delivering terminal.* Fuel surcharge is applicable on these charges.
22 SHIPMENT WEIGHT AND CUBEShipment weight must include both packaging and skid weight in the total amount declared on the bill of lading. National reserves the right to scale and measure each shipment that enters into our network to ensure accuracy. Should a discrepancy be found with the bill of lading, National reserves the right to apply a surcharge to the order to cover the deficit weight and or cube.
23 STORAGE CHARGESShipments held in our facilities, at the request of the shipper, will be subject to the following storage charges: $7.50 per skid per day, minimum $22.50, maximum $75.00 per order per day. A 48 hour grace period will be allowed at destination terminal prior to charges being assessed. Charges are applicable on weekends and statutory holidays.
24 TRADE SHOWS & EXIBITIONSPick up and deliveries performed at the following, but not limited to, trade shows, conventions, fairs will be subject to $4.50 per cwt on the actual weight with a minimum charge of $75.00 per shipment.
25 TRAILER/CONTAINER DETENTIONDeliveries requiring a dropped trailer for unloading will be permitted an offloading allowance of 24 hours. Days incurred in excess of the allowance will be charged a fee of $75.00 per day for dry units and $150 per day for heated units. Heated units are applicable from November 1st to March 31st. Charges are applicable on weekends and statutory holidays.
26 WAITING TIME/HANDBOMBPick up and deliveries are allotted time based on shipment size. Time in excess of this allowance will be charged at $55.00 per hour. The following unloading allowances will be permitted:
Shipment Size Allowance1-2000 lbs 15 minutes2001-9999 lbs 30 minutes10000-29999 lbs 45 minutes30000lbs and over 60 minutes
KEY CONTACT LISTING
President Lori McCreight 2182 [email protected] President of Operations David Convery 2193 [email protected] Manager Curtis Simpson 2128 [email protected] Western Canada Terminals Greg Leland (604) 513-5088 [email protected] Terminal Manager Ken Robinson (604) 513-5088 [email protected] Terminal Manager Byron Weihman (780) 439-9791 [email protected] Terminal Manager Lyle Jarvis (204) 663-6626 [email protected] Terminal Manager Steve Farrar 2217 [email protected] Terminal Manager Lyle Ball 2832 [email protected] Manager Janet Allison 2154 [email protected]
Vice President of Sales Mark Dienesch 2210 [email protected] Administrator Jaswinder (Jas) 2157 [email protected]
Traffic Supervisor Emie Tugade 2140 [email protected] Quotes and Rates Xuan Tran 2224 [email protected] Quotes and Rates Eddie Choy 2136 [email protected]
Customer Service Manager Sandy Hyland 2211 [email protected] Service Supervisor Natalie Calandra 2195 [email protected] Leader Cathy Kirkey 2122 [email protected] Service Inquiries 2129 [email protected] Customer Service Supervisor Joanne Risser 1-403-207-5383 [email protected] Customer Service Supervisor Brooke Pedersen 1-780-439-9791 [email protected] Customer Service Supervisor Jodie Lucas 1-604-513-5088 [email protected]
Loss Prevention Manager Patt McGeachie 2200 [email protected] Prevention Supervisor Annie Paquette 2264 [email protected] Associate Ramona Khemraj 2203 [email protected]
Dispatch Manager Andrew Calvert 2110 [email protected] - Returns Maritza Cordova 2190 [email protected]
Sales Agent Ray Ash (905) 660-9772 raya@fastfreightinternational,com
ADMINISTRATION MAIN: (905) 761-0009 • TOLL: (800) 563-2223 • FAX : (905) 761-6683
• FAX: (905) 761-6683 •
SALES DEPARTMENT
CUSTOMER SERVICE DEPARTMENT
• FAX : (905) 761-8422 •
TRAFFIC DEPARTMENT
BOOK AND PERIODICAL COUNCIL INFORMATION
LOSS PREVENTION DEPARTMENT - CLAIMS• FAX : (905) 761-8422 •
DOMESTIC DISPATCH DEPARTMENTDIRECT: ( 905) 761-1242 • TOLL: (888) 520-9998 • FAX: (905) 761-8411
DIRECT: (905) 761-3184 • TOLL: (800) 563-2223 • FAX: (905) 761-8422
COMPLETE SERVICES, COMPETITIVE PRICES
A full compliment of customs brokerage and international transportation services at competitive prices has earned Universal Logistics the recommendation of the Book Industry Freight Committee since 1995. Established in 1949, Universal Logistics provides customs brokerage and transportation services for over 100 book publishers and retailers.
Our number one priority is to meet the needs of existing clients through Client Care, our term for Customer Relationship Management.
SPECIAL RATES FOR BOOK AND PERIODICAL COUNCIL MEMEBERS
To take advantage of the specially negotiated rates offered by Universal Logistics, please contact:
Mark Glionna John Leis V.P. Client Relations Client Relations [email protected] [email protected] 905-882-4880, ext. 212 905-882-4880, ext. 215
• Value-added customs brokerage services
• Customs consulting services
• AMPS support services
• International Transportation Services
• Universal Logistics opens new Hong Kong office
• Book It!
• SMART Freight Review
RECOMMENDED CUSTOMS BROKER & INTERNATIONAL
FREIGHT FORWARDER Since 1995
“Our specialized services for the book industry, established in 1969, are offered today through Book It!, a total logistics solution now used by more than 100 book industry clients”
MICHAEL GLIONNA, PRESIDENT – UNIVERSAL LOGISTICS
universal logistics
HEAD OFFICE
Universal Logistics Inc. 125 Commerce Valley Dr. W. Suite 750 Thornhill, Ontario L3T 7W4 Telephone (905) 882-4880 Fax (905) 882-2250
TORONTO AIRPORT(PEARSON)3105 Orlando Drive Mis-sissauga, Ontario L4V 1T9 Telephone (905) 676-2763 Fax (905) 676-9952
FORT ERIE
53 Queen Street Box 1250 Fort Erie, Ontario L2A 2S3 Telephone (905) 871-0220 Fax (905) 871-5278
NIAGARA FALLS
Queenston-Lewiston Bridge 14154 Niagara Parkway Suite 204 P.O. Box 11, R.R. #1 Niagara-on-the-Lake, Ontario L0S 1J0 Telephone (905) 262-5381 Fax (905) 262-5865
WINDSOR
4045 Industrial Drive Windsor, Ontario N9C 2R8 Telephone (519) 972-8050 Fax (519) 972-8072
MONTREAL
410 Rue St-Nicholas Suite 119 Montreal, Quebec H2Y 2P5 Telephone (514) 842-8915 Fax (514) 842-3128
AT YOUR SERVICE
www.universallogistics.ca
TRANSPORTATION AND CUSTOMS BROKERAGE SERVICES FOR THE BOOK INDUSTRY
HEAD OFFICE
Universal Logistics Inc.125 Commerce Valley Dr. W. Suite 750Thornhill, Ontario L3T 7W4Telephone (905) 882-4880 Fax (905) 882-2250
TORONTO AIRPORT(PEARSON)3105 Orlando Drive Mississauga, Ontario L4V 1T9Telephone (905) 676-2763 Fax (905) 676-9952
FORT ERIE
53 Queen Street Box 1250Fort Erie, OntarioL2A 2S3Telephone (905) 871-0220 Fax (905) 871-5278
NIAGARA FALLS
Queenston-Lewiston Bridge14154 Niagara Parkway Suite 204P.O. Box 11, R.R. #1Niagara-on-the-Lake, Ontario L0S 1J0Telephone (905) 262-5381 Fax (905) 262-5865
WINDSOR
4045 Industrial DriveWindsor, Ontario N9C 2R8Telephone (519) 972-8050 Fax (519) 972-8072
MONTREAL
417 Rue St. Pierre Suite 604Montreal, Quebec H2Y 2M4Telephone (514) 842-8915 Fax (514) 842-3128
AT YOUR SERVICE
www.universallogistics.ca
“Continuing confidence…competitive prices…fine service”
“Our specialized services for the book industry, established in 1969, are offered today through Book It!, a total logistics solution now used by more than 100 book industry clients.”
– MICHAEL GLIONNA, PRESIDENT – UNIVERSAL LOGISTICS
BOOK IT! DEFINED
• Over 100 book industry clients
• Unmatched track record: customs brokerage services for over 50 years, international transportation services for over 30 years
• Competitive trucking services to and from all points within North America
• The Canadian Book & Periodical Council’s recommended customs broker for the last seven consecutive years
• Weekly import (Ocean & Air) consolidation services from the UK since 1969, created at the request of the book industry
• Weekly UK book return ocean consolidation service
• Ocean & Air consolidation services from other key printing centers, including Hong Kong/China, Singapore, Italy, Australia, New Zealand
• Part of a worldwide group of forwarding companies that specialize in the book industry
• Associate member of the Canadian Book & Periodical Council
• Specialized seminars for the book industry on existing and emerging issues
YOUR ADVANTAGE
• Reduced transit times and costs
• Access to expert consulting
• Meet shipping deadlines required to retain exclusive distribution rights
• Peace of mind that comes with knowing you are dealing with a proven service delivered by an industry leader
• Client Care, a combination of people, processes and technology that empowers our clients by providing timely, integrated and actionable information
• Access to important shipment information via Inside Trac, the interactive section of our web site
• Trade Alerts and E-mail Alerts!, our instant updates on top priority industry and company news, delivered on our web site and by e-mail broadcasts
ONE SUPPLIER. ONE CALL. ONE INVOICE
For maximum savings and convenience, ask for a total logistics solution, including ourinternational transportation, trucking, customs brokerage and distribution services.
Take the right route. Call Universal Logistics.
• INTERNATIONAL TRANSPORTATION • TRUCKING • CUSTOMS BROKERAGE • DISTRIBUTION •
Customs Brokerage Services
Yes, it’s included Timely release of shipments anywhere in Canada, arranged by professional personnel working with the latest
Line Release options and advanced electronic systems Web-based Tracking & Tracing (Inside Trac) Client and industry Email Alerts! Route – electronic newsletter issued quarterly to clients AMPS EDucation Database Management (adding new vendors, products, tariff information, duty rate changes – all visible through
the web site) Freight Management Reporting – improve the visibility of incoming freight Discrepancy/Compliance Reporting – monthly downloads of customs entry data for review and voluntary
compliance Client Care Program
What’s New? And yes, it’s included too! Universal Logistics Asia (H.K.) – Now open for business! Opening on April 1st, 2010, our Hong Kong Office is
another demonstration of Universal’s commitment to providing a premium ocean and airfreight service for the Book Industry, both to and from the Asian market
PARS Tracker – Confirm your truck shipment into Canada has been set up and acknowledged by Canada Border Services Agency. Universal’s interactive web-based technology in response to CBSA’s mandatory PARS requirements
SMART Freight Review – Free, no-obligation review of your freight spending - includes invoice reviews, costing and routing recommendations designed to lower your overall freight cost while improving transit times
Additional personnel dedicated to the early morning courier release process to ensure same-day delivery of FedEx, UPS and other courier shipments
BookFreight Network – Universal Logistics is a proud founding member and the sole Canadian Representative of this worldwide network of freight forwarders specializing in the book industry. This partnership of well established logistics companies from Canada, the UK, The United States, Germany and Singapore offers a competitive advantage that will allow us to provide an even higher level of service to our valued book industry clients.
Fee for Service NAFTA Management Program – the simple, easy way to ensure compliance EDucation Seminars – practical instruction on how you can reduce freight costs, optimize transit times and
ensure airtight Customs Compliance Refunds and amends – a pro-active approach to limit exposure to AMPS penalties Customs Audit Support/AMPS Consulting – what you need to know about AMPS audits, systems reviews,
compliance programs, implementation of audit recommendations
How are rates determined? When comparing rates, it pays to ask how the rates were determined. For example, a higher quote may actually be a better value than a competing lower quote because the higher quote includes more services and involves more work. It’s also important to remember that you can reduce cost by taking care to ensure you provide accurate, up-to-date information – incomplete or incorrect information drives up costs and transit times. Following are some of the more common factors that determine rates: volume of transactions, number of vendors, number of products, complexity of customs entry (multiple lines, multiple origins, multiple vendors), financial security for outlays of duty and GST, quality of documentation received and information on documentation (electronic or paper), risk of exposure to AMPS, etc.
Customs Consulting Services • Centralized research on product classification and rates of duty under the Harmonized Tariff • Expert guidance on valuation issues • Consultation on NAFTA origin eligibility; Certificate of Origin preparation and management • Client Tariff Resume: A comprehensive listing of your suppliers, products, tariff classifications and duty rates,
developed by bringing together your product knowledge and Universal Logistics’ customs expertise (available on-line)
• GST expertise, including registration, rebates and non-resident issues; excise duty and tax consultation: GST Direct Payment Options
• National Customs Rulings on tariff valuation and NAFTA; duty/GST relief and deferral requests; temporary importation eligibility
• Expertise in import permits, quota restraints and packaging and labeling requirements, established through ongoing relationships with other government departments
• Post-audit services, including entry review, refund, amend and drawback filing • Planning and guidance on the Administrative Monetary Penalty System (AMPS) and Customs Assessment
Reviews (CARS)
New Penalty Structure Announced for AMPS Impacts Book Importers Beginning April 14, 2010 the CBSA will implement a three-phased revision to the Administrative Monetary Penalty System (AMPS). These changes will have an immediate effect on penalties book importers are more likely to see; those that impact tariff, value and origin have increased by 50% over the previous penalty amounts. To learn more, please contact Universal Logistics – [email protected]. The current 246 contraventions will be reduced to 79 over the 3 Phases, however, the new penalty amounts will take effect April 2010. The formula used to apply penalties will be changed to a graduated or flat penalty amount with higher penalties applied to contraventions related to Health and Safety and National Security. Penalties will be assessed utilizing a Risk Matrix, shown below, with set penalties based on their level of risk from 1 (very low) to 5 (very high):
More changes are scheduled for October 2010 (Phase 2) and 2011-2012 (Phase 3). For full details refer to Customs Notice 10-002 (http://www.cbsa-asfc.gc.ca/publications/cn-ad/cn10-002-eng.html). For more background information on AMPS and the recent changes http://www.cbsa-asfc.gc.ca/trade-commerce/amps/reference-eng.html
• INTERNATIONAL TRANSPORTATION • TRUCKING • CUSTOMS BROKERAGE • DISTRIBUTION •
• INTERNATIONAL TRANSPORTATION • TRUCKING • CUSTOMS BROKERAGE • DISTRIBUTION •
Other Logistics Services
Universal Logistics Asia (H.K.) – Now open for business! Designed to meet the changing needs of the Book Industry, Universal Logistics Asia (H.K.) offers complete ocean and airfreight services to and from all major points in the Far East, including Hong Kong, Taipei, Taiwan, Shanghai, China and Seoul, Korea. Staffed by a team of highly qualified logistics professionals, who understand the Asian market, Universal Logistic Asia will work on your behalf to:
• Identify shipping options that allow our clients to achieve cost savings and optimize transit times • Enhance management of client shipments and expedite the resolution of any issues • Provide recommendations on best shipping solutions and options when transit times are critical • Manage your shipments while most North American offices are closed • Provide improved communication & documentation flow
For more information, contact Chris Barnard, Vice President – Projects & Market Development.
Special International Transportation Services for the Book Industry • Unmatched ocean freight consolidation service used now by more than 50 Canadian publishers and retailers
importing from the U.K. and Asian markets • Book export consolidations serving the U.K., Europe, Asia and United States • Weekly-scheduled ocean consolidations to and from the U.K. and Europe via Conference carriers; LCL and FCL
services worldwide • Worldwide air services with regularly scheduled consolidations to and from the U.K. • Dependable network of established partners around the world • Order Processing: tracking purchase orders from order placement to shipment booking • Automatic confirmation of shipment booking, boarding and final delivery through enRoute Updates • Track and Trace an import or export shipment (ocean and air) via our on-line Inside Trac service. For example,
you can trace Inbound Freight by: Ship Date, PO Number, Exporter or Origin • Fast reliable transit times through dedicated and scheduled air and ocean services • Expedited customs clearance arranged in advance of shipment arrival when you combine Universal Logistics’
international transportation and Canadian or U.S. customs brokerage services • Reliable, competitive trucking services, providing extended coverage to all points across Canada/USA • Small Parcel Consolidation Service – Consolidation warehousing and daily truck service from Grand Island to
Toronto
Transportation Consulting Services • Our Freight Management Made Easy Seminar is now available! • Guidance on transport modes, routings and pricing for all your international shipping • Consultation on international regulations, letters of credit, Incoterms, country-specific documentation
requirements and wood packaging regulations • Expertise in insurance liabilities and loss prevention; full insurance coverage; shortage and damage claim
services • Advice on handling of over-sized project cargo and dangerous goods; guidance on shipment packaging and
special permit requirements • Complete freight management and reporting services For more information, contact Ms. Jaime Cruz, Manager - Transportation Consulting Services
• INTERNATIONAL TRANSPORTATION • TRUCKING • CUSTOMS BROKERAGE • DISTRIBUTION •
Listing of Offices
TORONTO HEAD OFFICE Universal Logistics Inc.
125 Commerce Valley Drive West, Suite 750 Thornhill, Ontario
L3T 7W4 Telephone: (905) 882-4880; Fax: (905) 882-2250
www.universallogistics.ca; [email protected]
Contact: Mark Glionna & John Leis
TORONTO AIRPORT (PEARSON) 3105 Orlando Drive Mississauga, Ontario L4V 1T9 Telephone: (905) 676-2763 Fax: (905) 676-9952 Email: [email protected]
NIAGARA FALLS Queenston-Lewiston Bridge, Suite 204, 14154 Niagara Parkway, Box 11, R.R.#1 Niagara-on-the-Lake, Ontario L0S 1J0 Telephone: (905) 262-5381 Fax: (905) 262-5865 Email: [email protected]
FORT ERIE 53 Queen St., Box 1250 Fort Erie, Ontario L2A 2S3 Telephone: (905) 871-0220 Fax: (905) 871-5278 Email : [email protected]
MONTREAL 417 Rue St. Pierre, Suite 604 Montreal, Quebec H2Y 2M4 Telephone: (514) 842-8915 Fax: (514) 842-3128 Email: [email protected]
WINDSOR 4045 Industrial Drive Windsor, Ontario N9C 2R8 Telephone: (519) 972-8050 Fax: (519) 972-8072 Email: [email protected]
HONG KONG Unit 810, 8th Floor, Wing On Plaza 62 Mody Road, Tsimshatsui East Kowloon, Hong Kong Telephone: 011-852-2367-9010 Fax: 011-852-3527-3909 Email: [email protected]
Visit our virtual port of call: www.universallogistics.ca
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125 Commerce Valley Drive West, Suite 750, Thornhill, Ontario L3T 7W4Tel: (905) 882-4880 Fax: (905) 882-2250
www.universallogistics.ca
Bill of Lading (BOL)
Requesting a Pallet Shipment Freight Quote
1. Identify your company and your carrier account number 2. Describe the shipment including number and dimensions of each pallet 3. Confirm the total actual weight of the shipment 4. Give pick up and destination addresses 5. Request any special services 6. Advise when the shipment will be ready to move 7. Record date, quote number and price for your records 8. Ensure that freight, fuel surcharge and any special service accessorial charges have been included
Waybill (Bill of Lading) Preparation Bill of Lading (BOL) is the document that establishes terms of contract between the shipper and the transportation company as well as a title deed which proves ownership of the goods mentioned. Please ensure that the following information is entered on each Bill of Lading:
• # of pallets and number of cartons • Accurate weight (actual and dimensional weight and measurements) • Shipper (where is the product being picked up) plus contact information and dock hours • Consignee (where is the product being delivered) plus contact information and dock hours • Internal reference no. (example Sales Order number) • Who is paying for this shipment? 1) Prepaid (shipper pays) 2) Collect (consignee pays) 3) 3rd party * • Product being transported (example books) • Purchase Order or reference number to identify the shipment to the consignee (e.g. for Costco always
enter the PO #) • Deliver by date or delivery window requirement if any • Record Carrier Quote number or pick up reference (if applicable) • Record Type of service (if applicable) e.g. Regular intermodal service, Expedited service, Overnight, Air • Instructions for special services if required such as: delivery appt required, driver assist, tailgate
delivery, etc. •If a shipment is being charged to a 3rd party account, then it must say 3rd party billing and list the name of the company to be billed as well as their carrier account number. Send a completed Bill of Lading to the pick up location (or review a copy of the bill to be used) to ensure that all information is correct. Loading/Unloading and Bill of Lading Signatures Date and printed name should always accompany each signature. Pick up: The carrier driver and the pick up shipping staff are required to sign the Bill of Lading. The BOL is a receipt for consignment and the driver signature certifies receipt of goods mentioned in the BOL for transportation to the specified destination. Since the carrier driver rarely loads his own vehicle, the driver will often sign as SLC or Shipper’s Load and Count. The pick up shipper must be very careful to confirm that the shipment loaded matches the details on the Bill of Lading. Delivery: The delivery driver and the consignee receiver are required to sign the Bill of Lading. If the pallets are wrapped and the number of cartons cannot be verified at the time of receipt, please write “subject to count” before receiver signature. Please record any damage or shortage before receiver signature.
NOTES
GENERAL3PL 3rd Party Logistics Provider3PW 3rd Party Warehouse3rd Party Billing Other party pays and must be designated on the Bill of LadingAccessorial Charges Extra charges for items specified in carrier terms and conditions which are not included in freight rateBill of Lading Document that establishes terms of contract between shipper and transportation company. 1. Is a receipt for
consignment (carrier signs on pick up to certify receipt of goods mentioned in the BOL for transportation to the specified destination. 2. Is evidence of a contract between shipper and shipping company for the transportation of the goods mentioned in the BOL. 3. Is a title deed, i.e., it is a document which proves ownership of the goods mentioned in the BOL.
Carrier Company/owner operator that holds required licenses, insurance and permits to carry freight on a commercial Collect Consignee paysCommercial Dock Non and residential - tailgate requirement Commercial Dock Commercial dock to commercial dock - standard for LTL and FTL Consignee Person or company that freight will be delivered toD.C Distribution Centre - receives, stores and ships to multiple locations, depotDensity Weight in a specific space e.g. lbs per cubic footDimensional/Billable weight Carriers design their rates upon receiving a minimum number of lbs per cubic foot - a minimum density. If the actual
weight of a shipment is lower, then the dimensional weight is the weight used for billing purposes. Our book rates are based on 20 lbs per cubic foot density. Air shipments are based upon 15 lbs per cubic foot density. Typical ground rates are based upon 10 lbs per cubic foot density. See calculations below/reverse.
Dispatching Contracting available/designated carrier to carry freightEDI Electronic Data Interchange - e.g. ASN or Advance Shipping NoticeFOB Destination Title to the merchandise passes at time and place of deliveryFOB Origin Title to the merchandise passes at time and place of pick upFTL Full trailer load - 53' trailer = 26 standard 4way pallets, 48' trailer = 24 standard 4 way palletsLoad Broker Company that contracts carriers and manages freight movement on behalf of their clientLTL Less than full trailer load P.O.D. Proof of DeliveryPer Hundred Weight Freight cost for each 100 lbs shipped, normally used by FTL and LTL carriersPrepaid Shipper paysShipper Person or company that ships the freightSurcharge Charge in addition to and based upon freight - e.g. fuel surcharge -% of freightTransit time Usual number of days carrier takes to deliver to destination point excluding pick up day - not a guaranteeWaybill A description of goods with a carrier freight shipment
COMMON SHIPPING TERMS
Book and Periodical Council/Freight and Distribution Committee5/11/2010
INTERNATIONAL / CROSS BORDERACI Advance Commercial InformationAMPS Administrative Monetary Penalty System CCI Canada Customs InvoiceCOO Country of Origin - country where book was printed/boundC-TPAT Customs - Trade Partners Against TerrorismCustom Broker Customs brokers are licensed by government to clear goods through customs to their destination on behalf of
importers and exporters. They are employed by customs or other brokerage establishments or may be self-employed. Customs brokers clear shipments of imported goods, prepare required Customs documentation of export shipments and collect duties and taxes owing to the Crown. They make it easier for individuals and firms to comply with complex government legislation since, for each transaction, critical business data must be generated from country of origin and destinations to suppliers, tariff classifications, routings and intended use. Traditionally, importers rely on customs brokers to pull that information together and clear the goods through Customs.
Duty Tariff applied on goods imported to Canada under Customs Tariff Act (percentage or specific rates apply)_FAST Free and Secure TradeFCL Full container loadHS Classification 10 digit number that identifies the product being imported or exported for customs and duty purposes
IncoTerms 2000 in accordance with - International Commercial Terms - standard trade definitions most commonly used in international contracts - to order full terms http://www.iccwbo.org/incoterms/
ISPM # 15 Wood Packaging and Dunnage LCL Less than full container loadNAFTA North America Free Trade AgreementPARS Pre-Arrival Review System allows for release information to be processed before the arrival of goods at the border
PIP Partners in Protection
DIMENSIONAL WEIGHT CALCULATIONS Book Rates Length X Width X Height Divide by 1728 X 20 = 20 lb per cft density test for domestic shipmentsAir Rates Length X Width X Height Divide by 1728 X 15 = 15 lb per cft density test for air shipmentsOther Ground Length X Width X Height Divide by 1728 X 10 = 10 lb per cft density test for other domestic shipments
Measurements for length, width and height are in inches
COMMON SHIPPING TERMS
Book and Periodical Council/Freight and Distribution Committee5/11/2010
Book and Periodical Council, 192 Spadina Avenue, Suite 107, Toronto, ON M5T 2C2 p:416 975 9366 f:416 975 1839 e:[email protected] www.theBPC.ca
Book and Periodical Council
The Book and Periodical Council (BPC) is a national umbrella organization for associations involved in the writing, editing, publishing, manufacturing, distribution, selling, and lending of books and periodicals in Canada.
Full Members Access Copyright Association of Canadian Book Wholesalers Association of Canadian Publishers Canadian Authors Association Canadian Library Association Canadian Publishers’ Council Editors’ Association of Canada League of Canadian Poets Literary Press Group of Canada Magazines Canada Periodical Marketers of Canada Professional Writers Association of Canada The Writers’ Union of Canada Associate Members Association of Book Publishers of British Columbia Association of Manitoba Book Publishers Book Publishers Association of Alberta British Columbia Library Association Canadian Children’s Book Centre Canadian Copyright Institute Ontario Library Association Organization of Book Publishers of Ontario PEN Canada The Word on the Street The Writers’ Trust of Canada Affiliates Disticor Magazine Distribution Services Fraser Direct Distribution Services Ltd. Georgetown Terminal Warehouses Ltd. PAL Benefits Inc. Sameday Worldwide Universal Logistics Inc.
