Purpose of the Course:This course teaches the Six Sigma approach to busi-ness improvement. Course participants learn how to use Six Sigma methods to:• define an improvement opportunity,• measure the performance of the current process, • identify the cause of the problem, • identify the changes to achieve improved performance, • and sustain the gains. Dozens of six sigma improvement tools and tech-niques are taught. This course enables individuals to earn Six Sigma Green Belt certification.

Target Group:This course is designed for people involved in lead-ing projects aimed at improving products, processes or services. Examples of course participant’s titles include Plant Manager, Engineer, Supervisor, Group Leader, Quali-ty Manager, and Process Technician. University Certification:Participants who satisfy all requirements will be certi-fied by Missouri Southern State University as Six Sig-ma Green Belts. Certification requirements include:

• 56 classroom hours• 2 exams with an average grade of ≥80%• 1 small individual project• Analysis of >25 cases• 4 hands-on simulations

Course Duration and Location:8 days of training: Summer 2015 datesto be determinedTimes: 8:30 a.m. – 4:30 p.m. Location: T118 in Ummel Technology on the Missou-ri Southern Campus (3950 E. Newman Road, Joplin, MO).

Costs:The course fee is $2,200 per participant. Missouri Southern recognizes the value of learning in teams. Groups of 3 or more attending at the same time from the same company receive a 10% discount. Regis-tration information will be needed for each individual registering.

Course Outline:Week 1:Six Sigma FundamentalsDMAIC ModelProject Management FundamentalsTeam EffectivenessProject Selection, Project CharterMapping the ProcessAnalyzing the CustomerData Collection PlansDescriptive StatisticsCheck SheetsCause & Effect DiagramsHistogramsStatistical Process ControlCapability Analysis

Week 2:Pareto ChartsRoot Cause AnalysisCause and Effect Diagram5 Why’sCorrelation AnalysisScatterplotsIntro to Lean Measurement Systems AnalysisResolutionBiasStabilityGage R&R

Minitab statistical software is used to teach Six Sigma.

Companies that have participated in the MSSU Six Sigma training: Enersys of Hays, KS; American Castings of Pryor, OK; Agile Mfg of Anderson, MO; Leggett & Platt of Car-thage, MO; Blitz USA of Miami, OK; MWM Dexter of Au-rora, MO; Graham Packaging of Joplin, MO; Labarge of Joplin, MO; Hampshire Pet Products of Joplin, MO; Target of Topeka, KS; Efco of Monett, MO; Discovery Plastics of Miami, OK; Precision Machining of Miami, OK; Quest Diagnostic of Joplin, MO; Digital Monitor-ing Products of Springfield, MO; Thorco of Lamar, MO; Carlisle Power Transmission Products, Inc. of Spring-field, MO and Ft. Scott, KS; CertainTeed Corporation of Joplin, MO; Malone’s CNC Machining of Grove, OK; T-Mobile of Springfield, MO; La-Z-Boy of Neosho, MO; Bemis Packaging of Joplin, MO; Umicore Optical Mate-rials of Quapaw, OK; Mars Petcare USA of Joplin, MO and Miami, OK; Able Manufacturing & Assembly of Jo-plin, MO; Cerdyne Boron Products of Quapaw, OK; La-fayette House of Joplin, MO; Rock Tenn of Joplin, MO; Small Business and Technology Development Center of Northwest Missouri State University of St. Joseph, MO; KMT Waterjet of Joplin, MO.

“Great class! Best instructor I ever had at any time during my school years and during any work related training, the material was well pre-sented and easy to follow.”

“I feel like I am ready to apply DMAIC at work.”

“Notebook/software were great and there were plenty of practice sessions in class.”

“I feel good about the material and can use it with confidence.”

This course ishighly interactive.

Many hands-onsimulations, exercises,

and case studies are used to apply theory.

Dr. Elke Howe