2007 May, Week 2 Meeting

Organizational structure:

Effective communication and coordination,

Chain of command can easily be understood.

Not a one-man army

Introduction

Introduction (cont.)What is Quality?

Standardization?

Control & Prevention?

Introduction (cont.)Quality Assurance

manufacturing processes producing quality product;

proper records;

regularly reviewing for effectiveness;

continual improvement.

Quality starts from the insideStarts from within, from the people

individually;

Good well-written standards, procedures,policies will do no good without the people to do the job;

What kind of people do we need?

The Seven HabitsBe Pro-active,Begin with the End in Mind,Put First Things First,Think Win/Win,Seek First to Understand, then to be

Understood,Synergize,Sharpen the Saw.

The enemy of “best” is “good”The need of continuous improvement,Being good is not good enough,Being best is still not good enough,Always strife to be better.

As long as you live, keep learning how to live. –Seneca

Time ManagementWhat is the best use of your time?Two powerful tools direct us:Clock: commitments, appointments,

schedules, goals, and activities.Compass: vision, values, principles, mission,

conscience, direction, and what we feel is important- how we lead our lives.

REMEMBER: TIME MAY BE A LIMITED RESOURCE, BUT WE AREN’T.

3 Generations of Time Mgmt.1st Generation:

Reminders and to-do lists.2nd Generation:

Calendars and appointments, Scheduling future events, identifying

deadlines.3rd Generation:

Setting long, medium, and short-term goals.

How to set Priorities?

Vision: Looks Forward“What?” “Where are we going?”What you / the organization

intends to become and to achieve at some point in the future

Vision is long term, concreteA short, succinct, and inspiring

statementHelp members of the organization

feel proud, excited, and part of something much bigger than themselves

Mission: Looks at Today“Why are we here?”Who we are? What we do? For whom we

do it?

Understandable,Brief and concise,Realistic and feasible.

A vital element in any attempt to motivate employees and to give them a sense of priorities

“Homework”Write your own personal vision, mission

statement,

Set up your own priorities,

Compare your vision, mission statement with your current situation, are they aligned? Need any changes?

Suggest a vision, mission for your department.

Thank you