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Putting U in UX Design: A
Discussion Starter
Heidi SteinerHead of Digital and Distance
Education ServicesNorwich University
@heidisteiner
RUSA MARS UX Design Committee
ALA Midwinter MeetingSeattle, WA
January 27, 2013
#uxmars
perspective
I am not a web developer
U
the little things
Library Terms Users Don’t Understand
http://www.jkup.net/terms.html
© John Kupersmith
• Database• Catalog• Interlibrary loan• Reference• Resources
Research DatabasesFind Articles
Databases
Interlibrary Loan
Request Materials
Proprietary Names http://library.uvm.edu
get out!
TLDNR
save time of the reader
write like you talk
Stop the
madness!!
http://influx.us/onepager
nope
something busted?
Customer service
Do our websites measure up…
Librarians way smarter than me who you should pay attention to…Aaron Schmidt
Amanda Etches-JohnsonBrian MathewsMatthew ReidsmaSteven Bell
Let’s Talk
Image Credits1. It’s U by Håkan Dahlström CC BY 2.02. Empire State Pigeon by ZeroOne CC BY-SA 2.03. Somerset by ehisforadam CC BY-SA-ND 2.04. (photo of Stormtroopers watching a photo of Stormtroopers)² by Stéfan CC BY-NC-
SA 2.05. minou & margot by Mathieu Struck CC BY-NC-ND7. Perkins Library Reference Desk, 1970s by Duke Yearbook CC BY-NC-SA 2.08. savor the moment by Robert S. Donovan CC BY 2.09. Confused by Guudmorning! CC BY 2.011. Outlook. By ben▐ CC BY 2.014. Ready to Chop by Squiggle CC BY-NC-SA 2.015. Untitled by risaikeda CC BY-NC 2.016. Discovery by ConcreteCandy CC BY-NC 2.017. I broke a vase by tanakawho CC BY 2.023. He's Sneaky [EXPLORE] by Henry Stern CC BY-NC-SA 2.024. One Click or Two? by Kaptain Kobold CC BY-NC-SA 2.025. How do students measure up? by KTVee CC BY-NC-SA27. Graphic Conversation by Mark Wathieu CC BY-NC 2.028. Thank You 2 by muffintinmom CC BY 2.0
Heidi Steiner • [email protected]