TELENOR
178 MILL. SUBSCRIPTIONS ACROSS SCANDINAVIA, CEE AND ASIA
Telenor Group is one of the world’s major mobile operators. We keep our customers connected across Scandinavia,
Central Eastern Europe, and Asia. Our more than 30,000 employees are committed to responsible business conduct
and being our customers’ favourite partner in digital life. Connecting the world has been Telenor’s domain for more
than 160 years, and we are driven by a singular vision: to empower societies.
With effect from Q1, Telenor India is
treated as an asset held for sale and
discontinued operations in Telenor’s
financial reporting.
The Telenor Group is listed
on the Oslo Stock Exhange
Miami
Dubai
Oslo Stockholm
Singapore
London Budapest
Nairobi
Madrid
Bangkok
Dublin
Podgorica
Belgrade Islamabad
178 MILL. SUBSCRIPTIONS ACROSS SCANDINAVIA, CEE AND ASIA
T E L E N O R G R O U P FA C T S B Y Q 4 2 0 1 7
• 178 million consolidated mobile subscriptions
• More than 30.000 employees
• Mobile operations across Scandinavia, Central and
Eastern Europe and Asia
• Revenues 2017: NOK 125 billion
36%
10% 26%
21%
5% 4%
Scandinavia
Central and Eastern Europe
Developed Asia
Emerging Asia
Broadcast
Other
REVENUE DISTRIBUTION
2.7
1.8
3,2
3,1
3,2
65.3
19.5
41.6
22.7
11.7
Norway
Sweden
Denmark
Bulgaria
Hungary
Montenegro & Serbia
Bangladesh
Pakistan
Thailand
Malaysia
Myanmar
3.0
SUBSCRIPTIONS PR. COUNTRY
STRATEGIC AMBITIONS
6
T E L E N O R G R O U P – G L O B A L U N I T S
IoT Healthcare Machine Learning Banking
B E Y O N D T E L C O S E R V I C E S
Voice
Connectivity
Roaming
Messaging 20+ years
experience
600+ customers
& partners
The international communication provider of Telenor Group
About Global Wholesale
0
50
100
150
200
250
300
350
400
2014 2015 2016 2017
Revenue in mil USD
194 employees | 38 nationalities
G L O B A L
W H O L E S A L E
CEO Harald Krohg
Finance Torhild Einstabland
People Annica Været
Strategy Olav Sande
Technology Per Lorentsen
Markets Rickard Widerberg
Sales Tone Snellingen
G R O W I N G O U R B U S I N E S S
The Telenor
internet
highway in
South East
Asia is open
Expanding LTE
Roaming &
VoLTE
Roaming
Launch
Direct
Operator
Billing launch
(DOB)
SMS Assure –
Enhancing
messaging
quality
Telenor Messaging Solution
M O N E T I Z AT I O N - H O W H O T I S A 2 P ?
Preferred way
to communicate with
companies
Most SMS are opened
within 5 seconds
82 bUSD
Grey route revenue
leakage
36%
A2P traffic growth
2 trillion
A2P Messages
by 2020
Only 20% of MNOs are
monetizing A2P
W H E R E I S T H E M O N E Y I N M E S S A G I N G F O R
O P E R AT O R S ? O T T A S A U S E C A S E
Enterprise
Market products
to users
End user
Use enterprise products
via Telco access
& OTTs platform
The telcos
Provide access and
connectivity
OTTs API/Platform
Collect customer information
& charge enterprises for
marketing
Operator’s Value Proposition: Our customers
2 main challenges
Take control of traffic
Ensure secure access to our networks
Operators have an opportunity to monetize
the OTT/A2P traffic and charge them for
access & there is willingness to pay
-
E N S U R I N G S E C U R E D M E S S A G I N G N E T W O R K S
130%
Daily traffic increase Telenor Myanmar
x19
Monthly Traffic increase Telenor Pakistan
x10
A2P revenue increase Dtac
Success stories
From Non-secure networks To secure networks
T E L E N O R VA L U E P R O P O S I T I O N
Inward
Cash Flow
End to end
Visibility
Revenue
Assurance
Robust
Solution
1
2
3
4
Generating new revenue stream
360° monitoring and monetization of all SMS traffic
Protection against leakage and fraud attacks
Stable one stop shop for all SMS traffic at no cost
for customer
O U R S O L U T I O N
All in one
Gateway
Managed SMS
Firewall
Single and secure
Route
T E L E N O R S O L U T I O N – K E Y H I G H L I G H T S
One Agreement
• All in one Solution of Gateway, Firewall and Managed Services
• Service availability 99.9%
• End-to-end real-time message tracking
• No Cost for customer
One Technical Solution
• Flexible and robust technical architecture
• Easy, dynamic and quick deployement
• Multi-protocol compliant - SS7, Sigtran, SMPP and API
• Premium Product features
Enhanced Customer Support
• 24/7/365 support and real time response
• Settlement and billing support
• KPI monitoring, reporting and analytics
• Complaint handling and troubleshooting
• Customer Web portal (upcoming)
Security
• Full protection and total visibility
• Advanced spamming and content filtering
• Fraud detection
• Real-time security management
Direct Operator Billing (DOB) Wholesale
Centralized platform
with global partners
A secure alternative way of
payment through the mobile
bill
Facilitate purchase
of digital content
D I R E C T O P E R AT O R B I L L I N G
M O N E T I Z AT I O N - H O W H O T I S D O B ?
5x more mobile phones
than credit cards
10 x better conversion
rates
39 bUSD
DOB Market by 2022
Fastest growing digital
vertical for Telcos
Potential to address 53%
unbanked world population
Taken over
PSMS revenues
Source: Ovum – Global Carrier-Billing report PSMS: Premium SMS
Success stories
D O B W H O L E S A L E - D E P L O Y M E N T I N T E L E N O R G R O U P
Telenor Operators Content provider
Purchase value
78M USD/year
Launched in
11 countries
60 partner
launches
Instantly get connected
with all top tier
digital content providers
Grow your subscriber base &
reduce churn by offering them
carrier billing facility
Your benefits from a centralized DOB solution
Incremental revenue through
secure payment of digital content
and services for your customers
New revenue
stream
Customer
retention
Reach digital
ecosystem
North API Integration
South API Integration
DOB Platform
Centralized
DOB-Wholesale
O N B O A R D I N G S T E P S F O R D O B - W H O L E S A L E
Project
initiation
1
Technical API
integration
Facilitate partner
negotiations
2 3
Commercial
launch
4
W H Y C H O O S E T E L E N O R A S A T R U S T E D PA RT N E R ?
Experience
and innovation
Significant results within the Telenor
Group
Learning and experience are scalable
and transferrable
One stop shop for all
content providers
Telenor has a vast coverage
and backward linkage with all the
major players in the DOB industry
Value for your end
customer
DOB Wholesale makes it fast, easy and
secure for your end-customer to purchase
online content through the phone bill
Get in touch [email protected]
Global Wholesale Connectivity Solutions
G L O B A L C O N N E C T I V I T Y S E RV I C E S
Service offerings
IP Transit
Ethernet Connect (L2 VPN)
IP VPN (3L VPN, including IPX services)
North America
PoPs
Ashburn
Miami
Europe PoPs
Oslo
Amsterdam
London
Frankfurt
Belgrade
(LPVPN from Q3)
Budapest
(LPVPN from Q3)
Asia PoPs
Hong Kong
Singapore
Bangkok
Kuala Lumpur
Yangon
Mandalay
Asia footprint
Myanmar
Thailand
Malaysia
Europe footprint
Norway
Sweden
Denmark
Bulgaria
Serbia
Montenegro
Hungary
High quality
Internet
services to
50+ mill subscribers
C O M B I N I N G R E G I O N A L A S S E T S
Providing new
services with faster
network experiences
and quality
Own terrestrial
fiber/DWDM across
Nordics EU PoPs
CEE EU PoPs
SE Asia Asia PoPs
Service delivery in
footprint through own
access delivery and
partners
Fully redunant
services capabilities
across all PoPs
G L O B A L E T H E R N E T C O N N E C T ( L 2 V P N )
Carrier-grade solutions via TPNet MPLS network
Traffic separation and high quality WAN solutions to meet backhaul requirements
EVPL – Multiple VLANS per port
TIPNet
UNI
Customer Site B
EVCs
EPL service
Customer Site A
UNI
Customer Site C
TIPNet UNI
Customer Site B
UNI
Customer Site A
UNI
Mutliple EVCs
EPL - Dedicated port capacity
E-LINE service
Data centre connectivity solutions
Core Network expansion with the addition new
POP locations
Access to remote end-customer locations
Private WAN control and management of
connectivity parameters
Design and management of their own IP based
solutions to serve their end-customer(s) needs.
Applications
G L O B A L I P V P N ( L 3 V P N )
Private IP-based WAN solution to enterprise and
service operators
Scalable and cost-effective solution to carry
critical QoS sensitive traffice
Global IPVPN service
Full mesh connectivity
Quality of Service
Multi-VPN
Differentiated SLA’s
Access to remote end-customer locations
Point-to-Point
Hub-n-Spoke
VPN A
Customer Site
TIPNet
CPE
PE
PE
VPN B
Customer Site
CPE
VPN B
VPN C
Customer Site
CPE
VPN C
PE
VPN A
VPN B
VPN C
Applications
S E RV I C E O V E RV I E W
IPX services
(Roaming, GRX,
Signalling)
Messaging Voice TDM VOIP Global
Ethernet
Connect
Global
IPVPN
IP Transit
US Miami X X X X X X
Ashburn X X X X X
EU
Oslo X X X X X X
Amsterdam X X X X X X
London X X X X X X
Copenhagen X X X
Frankfurt X X X X X X
Belgrade X X X X X X
Budapest X X X X X X
Stockholm X X X
Asia
Hong Kong X X X
Singapore X X X X X X X
Bangkok X X X X X X X
Kuala Lumpur X X X X X X
Yangon X X X X X X
Mandalay X X X X X X
Islamabad X X X X
Bangladesh X X