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Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

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On March 13, 2012 Q4's CEO, Darrell Heaps moderated a discussion that centred around the emergence of the investor web and social media as an important channel for investors to gather and share ideas. We had three great panelists including: Brian Rivel, President, Rivel Research Group; Kelly Freeman, Manager Investor Relations, PotashCorp; and Heather Hunter, Director, Marketing Communications, Safeguard Scientifics. Listen in and you'll: - Discover the most recent trends in online communications - Hear how an integrated approach using the IR website and social media can help expand your reach and attract and influence investors. - Learn what tools, channels and tactics should be employed to maximize an integrated approach to online communications.
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Webinar: The New Investor Web & Social Me & what it means for IR March 13, 2012 Hashtag: #q4ir Moderator: Darrell Heaps, Q4 Panelists: Kelly Freeman, Potash Corp Heather Hunter, Safeguard Sci Brian Rivel, Rivel Research Group
Transcript
Page 1: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

Webinar: The New Investor Web & Social Media & what it means for IR

March 13, 2012

Hashtag: #q4ir

Moderator: Darrell Heaps, Q4

Panelists: Kelly Freeman, Potash Corp

Heather Hunter, Safeguard Scientifics

Brian Rivel, Rivel Research Group

Page 2: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

About Q4 Web Systems

Q4 is the market leader in online investor

relations & social media solutions including:

Financial & Social Media Widgets Corporate & IR Websites Social Media Integration iPad and iPhone Apps Best Practice Consulting

All customized to your unique requirements.

NIKE

Page 3: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

Panelists

Darrell Heaps (Moderator) Co-Founder, CEO, Q4 WEB SYSTEMS @darrellheaps

Kelly Freeman Manager, Investor Relations, PotashCorp @PotashCorp

Heather Hunter Director, Marketing Communications, Safeguard Scientifics @HRHunter

Brian Rivel President, Rivel Research Group @RivelResearch

Page 4: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

BUY-SIDE USE OF WEB & SOCIAL MEDIAResults of Rivel Research of 600 Buy-Side Investors and their use of the web. Nov 2011.

Page 5: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

4%

5%

21%

27%

32%

34%

42%

45%

60%

62%

68%

68%

68%

Corporate advertising

Social media

Other buy-side professionals

Industry experts

Annual reports

Articles in general business and trade publications

Communications from investor relations executives

Quarterly earnings conference calls

SEC filings (10K, 10Q etc.)

Meetings with senior corporate executives

Brokerage house research

In-house research

Types of Communication Most Helpful in Making Investment Decisions * (Aided)Total US/Euro Buy-side February 2011 (n=288)

* Multiple responses

CORPORATE WEBSITES

Websites rank as valuable resource

Page 6: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

2%

24%

26%

44%

46%

48%

51%

58%

64%

64%

65%

66%

75%

Social media links

Corporate governance information

Audio/video of management presenting

Detailed info on products and services

Annual reports

Easy to find IR contact information

Downloadable financial charts/data

A summary of the business strategy

Easy to find links to conference calls

Clear, intuitive website navigation

Earnings call replays/transcripts

Earnings releases

Recent investor presentations

Importance of Finding Various Elements on Corporate Websites* (Aided)US/Euro Buy-side February 2011 (n=288)

* Ratings of 8, 9 and 10 on a 10-point scale where 10= extremely important and 1= not at all important.

Most Valued Content on IR Website

Page 7: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

16%

28%

22%

35%

75% or more

50%-74%

25%-49%

Less than 25%

Average = 40%

Percentage of IR Websites that are Truly Excellent in Supplying Insight/Data Total US/Euro Buy-side February 2011 (n=288)

Most Websites not considered top-notch

Page 11: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

“No one is going backward. This is the way things are going to be done in the future. Companies are going to have to figure out how to use it, like they figured out how to use the Internet. When the Internet started people questioned it, but today it is standard procedure. That is what will happen with social media. It is just in the beginning stages now.”

US Portfolio ManagerNovember 2011

Page 12: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

TALES FROM THE TRENCHESInsights from a large cap and small cap on the use of the web and social media in expanding awareness and influencing the market.

Page 14: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

PotashCorp.com

Kelly Freeman

Manager, Investor Relations

March 13, 2012

PotashCorp.com

Page 15: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

Our View of the Web

Source: PotashCorp

We view the web as an essential communication tool

• Significant reach

• Always on

• Powerful medium

Page 16: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

Meeting the Needs of a Diverse User Base

Source: PotashCorp

Our website has many users with different needs:

• Investors

• Employees

• Customers

• Other users

About Section

News Section

Investor Section

Customer Section

Career Section

Page 17: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

Our Approach to the Web

Source: PotashCorp

We believe to communicate successfully one requires a website the can serve the needs of its users

• Clearly communicate your company “story”

• Provides tools that add user value

• Provides access to updated information

Page 18: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

Social Media: Expanding our outreach

Source: PotashCorp

We view social media as a means of helping tell our story … in an expanded way!

Followers

PotashCorp: +1,400

PotashCorpSask: +620

PotashCorpJobs: +300

Friends

PotashCorp: +700

PotashcCorpCareers: +350

Followers

$POT: +1,000

$POT.CA: +30

Page 19: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

Social Media: Expanding our outreach

Source: PotashCorp

Provide the opportunity to stay connected; integrate social media into your site

Page 20: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

Social Media: Expanding our outreach

Source: PotashCorp

We believe success comes from establishing a presence

Page 21: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

Social Media: Expanding our outreach

Source: PotashCorp

The conversation is happening, one needs to determine if they want to be a voice into it!

Page 22: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

PotashCorp.com

Thank You

PotashCorp.comVisit us online

Facebook.com/PotashCorpFind us on Facebook

Twitter.com/PotashCorpFollow us on Twitter

There’s more online

Page 23: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

Heather HunterDirector, Marketing Communications

March 13, 2012

Page 24: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

24

Strategy

?

Page 25: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

25

Investor Relations

Deal Teams

Company A Company B Company C Company D

Company E Company F Company G Company H Company I Company J Company K

Results

Page 26: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

Questions and Answers

Submit using GoToMeeting

Page 27: Q4 Web Systems + Follow The New Investor Web & Social Media - March 13, 2012

More on Q4:www.q4websystems.com

Thought leadership:www.q4blog.com

Sales Contact: Catherine Crofton1-877-426-7829 ext. [email protected]


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