QAD delivers value through collaborative commerce for manufacturers, empoweringenterprises to integrate diverse business processand increase profitability.

For more than 20 years, QAD has been

recognized as a leading provider of

enterprise resource planning (ERP) soft-

ware and services for manufacturers. With

QAD solutions, manufacturers have been

increasing inventory turns, productivity

and profitability throughout the supply

chain or the “value chain” – with one of

the quickest implementation time-to-

benefits in the industry. QAD maintains

one of the industry’s highest software

renewal rates, with 92 percent of customers

continuing to use QAD solutions.

More than 5,200 manufacturing plants

in more than 80 countries worldwide rely

on QAD to run their businesses. QAD solu-

tions are ideal to meet the business and

technological requirements of multina-

tional, multi-site manufacturing enter-

prises in the automotive, consumer prod-

ucts, electronics, industrial products, food

and beverage and medical industries. With

its special industry focus, QAD provides

collaborative commerce solutions that

empower manufacturers to collaborate

with customers, suppliers, and partners to

deliver the right product, at the right cost,

and at the right time.

What began with QAD Founder and

President Pam Lopker’s idea for software to

help run a factory that made sandals and

leather goods, has grown into a leading

provider of solutions for manufacturers.

Currently, 32 percent of the Fortune 500

manufacturers use QAD solutions, a testa-

ment to QAD’s manufacturing strength.

QAD Collaborative CommerceSolutions for Manufacturers Today, it is proven essential to have a solid

Web-enabled ERP foundation in order

to successfully extend outside of the

enterprise, collaborate with suppliers and

partners, and deliver value to customers.

QAD has taken its solid ERP foundation

and expanded its solutions to offer a full

collaborative commerce suite built on

QAD’s proven technology.

QAD’s unique approach provides com-

panies with an open-architected, collabo-

rative business framework built on our

established enterprise backbone and inte-

grated with other enterprise applications

– providing a complete end-to-end solu-

tion. The result is a powerful, collabora-

tive commerce enabled solution suite,

which leverages a manufacturer’s existing

information technology investment, sup-

ports their current business model, and

enables them to quickly adapt to new

market conditions. In order for manufac-

turers to remain competitive in the future,

a strong infrastructure for collaborative

commerce and supply chain management

is imperative.

“Companies must implement the infra-

structure to support open access with their

trading partners, implement and deploy

collaborative tools at all relevant levels of

the organization, focus on core competen-

cies, and begin to leverage knowledge

management to enhance white collar

productivity,” said Daniel T. Miklovic,

Gartner analyst in World Business Review

(August/September 2001).

QAD’s collaborative commerce solutions

for manufacturers include: MFG/PRO eB,

QAD eQ, and MFGx.net.

The QAD Enterprise Application:QAD MFG/PRO eB QAD MFG/PRO eB is a Web-enabled enter-

prise application suite that provides the

core ERP functions – manufacturing, distri-

bution, and financials – plus additional key

extensions that address other manufactur-

ing business functionalities. Through

special customer-driven development

groups, industry-specific functionality

is constantly being added to address the

specific needs of the industries QAD

serves. And QAD customers have found

that MFG/PRO eB is easy to implement

and provides a quick return on investment.

According to a 2001 article in FORTUNE

Industrial Management and Technology,

“QAD has created some of the best ERP

software for manufacturing plants.”

MFG/PRO eB is compliant with OAGIS

(Open Applications Group Integration

Specification) standards and the most

advanced Internet technologies in order

to deliver truly open, interoperable end-

to-end enterprise solutions. It has been

enhanced for collaborative commerce

needs by providing critical Application

Program Interfaces (APIs), which enable

customers to fluidly exchange data

between QAD MFG/PRO eB and a variety

of other applications. The ability of QAD

solutions to interoperate with other enter-

prise applications enables manufacturers

to leverage their existing IT investments

and move to collaborative commerce – at

their own pace. Some of the benefits that

MFG/PRO eB delivers include:

• Streamlines manufacturing business

processes, while opening them up to

and aligning them with: suppliers,

partners and customers, creating a

solid foundation for collaborative

commerce

• Increases velocity, productivity, and

profitability in the supply chain

• Provides the seamless management,

analysis, planning and control of

activities related to the procurement

of raw materials or parts and

distribution of finished goods for

optimal productivity

QAD Provides CollaborativeCommerce Solutions forManufacturers

Solution Provider

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“QAD’s product strategy shows where

order management applications are

quickly heading. Increasing velocity and

accuracy, thereby deriving cost savings, is

what makes the Private Trading Exchange

(PTX) attractive as a B2B application

framework,” according to AMR Research,

Executive View.

QAD eQ Sell-Side delivers a full-fea-

tured, centralized order management sys-

tem that lowers transaction costs and pro-

vides multiple ways to capture an order.

Some of the benefits manufacturers can

achieve include:

• Improved productivity and reduced

errors by automating the order process

• Increased revenue by expanding

market reach through access to new

sales channels

• Dramatically improved customer satis-

faction through customer self-service

• Reduced supply chain costs and ful-

fillment time through sourcing rules

QAD eQ Buy-Side reduces direct procure-

ment costs through centralized procurement

and contract management capabilities.

These benefits include:

• Improved negotiation positioning

through a centralized RFQ process

• Reduced lead times for goods,

increasing revenue throughout the

supply chain

• Reduced materials and inventory

costs with more efficient supply and

contract management

QAD eQ Replenishment significantly

reduces supply chain costs and replenish-

ment time by applying vendor-managed

inventories and kanban concepts. The

benefits companies can leverage include:

• Increased service levels, reduced

inventory costs, and decreased man-

agement requirements through its

• Includes supply chain functions

that address the specific needs of

manufacturers including centralized

order processing, centralized purchas-

ing, enterprise operations planning,

distribution requirements planning,

and enterprise materials transfer

• Provides global capabilities enabling

manufacturers to unify disparate world-

wide operations and increases visibility

throughout the entire operation

• Offers easy integration with, and

linkage to, other ERP and legacy

applications enabling manufacturers

to leverage their investments in other

best-in-class applications

The QAD Private Trading ExchangeApplication Suite: QAD eQQAD eQ is a private trading exchange

(PTX) suite of applications that includes

Buy-Side, Sell-Side, and Replenishment. It

enables the management of customer and

supplier relationships, sales and purchase

orders, replenishment, and vendor-man-

aged inventory. QAD eQ leverages a com-

pany’s existing back-office systems and

empowers manufacturers to collaborate

with their customers, suppliers, and part-

ners to deliver a competitive advantage

throughout the supply chain.

The elegance of QAD eQ is that it gives

manufacturers the freedom to create collab-

orative processes that serve their particular

business needs, without worrying about

how each new connection or process will

flow into their business system. Essentially,

QAD eQ acts as a business relationship

hub, facilitating e-business interactions of

all types – Web storefronts, EDI connec-

tions, from buying and selling via e-mar-

kets to automatic replenishment of invento-

ries. And QAD eQ has been touted as the

direction where PTX strategies are heading.

automated “pull” supply chain system

• Improved inventory management

through automatic replenishment

based on point-of-use or point-of-sale

information

• Decreased costs by optimizing

visibility throughout the supply chain

and tighter production planning

Built to be flexible and adaptable in

dynamic environments, QAD eQ enables

companies to model their own supply

chains and define their own rules for han-

dling multiple relationships. In addition,

QAD eQ interoperates with MFG/PRO eB

and other enterprise systems through an

open message-based architecture. With

these two essential qualities and deep

functionality, QAD eQ can transform a

company’s existing ERP system into a full-

featured collaborative commerce solution.

The QAD Manufacturing PortalExchange: MFGx.netMFGx.net is QAD’s hosted vertical manu-

facturing exchange that offers education

and services to help manufacturers connect

and collaborate with suppliers and cus-

tomers, increase order visibility, and

improve business processes to strengthen

the entire value chain. At the QAD

exchange, www.MFGx.net, manufacturers

can sign up for collaborative services, par-

ticipate in community forums, receive Web-

based education and seminars, and stay

informed on the latest news in the industry.

QAD Supply Visualization (QAD SV)

already has debuted as the first of several

services available via MFGx.net. It enables

manufacturers to give suppliers real-time

access to their inventory data by using a

standard Internet browser. QAD SV

enables vendor-managed inventory, where

suppliers are responsible for fulfilling their

manufacturing customer’s demand. In a

single view, suppliers can see their manu-

facturing customer’s important inventory

information, enabling them to detect

potential problems and reduce inventory

shortages. As a result, QAD SV helps con-

trol manufacturing costs by reducing

58 • The ASCET Project

Solution Provider

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Collaborative commerce will radically change howmanufacturing enterprises interact and leverage theability of the Internet to connect systems in areliable and cost-effective way.

inventory levels and collaboratively driv-

ing manufacturing efficiencies.

Automotive supplier GHSP reported the

benefits of QAD SV in InternetWeek: “With

SV, our suppliers have the latest informa-

tion [about inventory requirements] and

can react more quickly.”

Some of the benefits that QAD Supply

Visualization offers include:

• Reduces inventory costs, storage,

and management requirements

through automatic just-in-time

manufacturing practices

• Increases supply chain agility by

enabling a rapid response to unexpected

changes in demand and production

• Reduces inventory shortages through

vendor-managed inventory, thereby

reducing production crises and expe-

dited freight charges

Built for ManufacturersQAD solutions were originally created for

manufacturers, and they continue to focus

on manufacturing needs. With the combi-

nation of solutions – QAD MFG/PRO eB,

QAD eQ, and the MFGx.net vertical

exchange – QAD provides manufacturers

with complete end-to-end collaborative

commerce business solutions that deliver

significant competitive advantage, synchro-

nize processes within and outside the enter-

prise, increase supply chain efficiency, and

provide the ability to open new markets.

“Collaborative commerce will radically

change how manufacturing enterprises

interact and leverage the ability of the

Internet to connect systems in a reliable

and cost-effective ways,” say Pam Lopker,

QAD’s president.

About QAD Pam Lopker founded QAD in 1979, while

helping a friend find software to run a fac-

tory that made sandals and leather goods.

This is when Lopker realized that there

was a huge need for quality software for

manufacturers. From this early experience

was born the ideas for software to help

manufacturers run their businesses more

effectively and efficiently. Expanding over

the years to encompass a global presence,

17 percent of QAD customers are in the

Asia Pacific area, 40 percent in Europe, the

Middle East, and Africa, and 43 percent in

the Americas. And 1,300 QAD employees

are present in more than 20 countries.

Over the years, Lopker has been the

visionary force behind QAD’s software

development. Understanding the principles

of manufacturing, QAD has pioneered the

idea behind the vertical industry focus to

which the company is strongly committed.

These industries include: automotive,

consumer products, electronics, food and

beverage, industrial products, and medical.

For more information about QAD, please

visit www.qad.com or call 888.641.4141. �

QAD delivers value through collaborative com-merce for manufacturers, empowering enter-prises to integrate diverse business process andincrease profitability.

Pamela Meyer LopkerFounder and Chairman

Karl F. LopkerDirector and CEO

Kathleen M. FisherExecutive Vice President and CFO

Vincent P. NiedzielskiExecutive Vice President, Research and Development

QAD Inc.6450 Via RealCarpinteria, CA 93013Phone 805.684.6614Toll-free 888.641.4141info@qad.comwww.qad.com

Solution Provider

The ASCET Project • 59

http://qad.ASCET.com

Fortune 500 Manufacturers Use QAD Solutions to Run Their BusinessesMany of the largest manufacturing supply chains in the world use QAD solutions for their collaborative commerce needs:

Automotive Industry

Six out of 11 Fortune 500 Automotive and Truck Parts ManufacturersQAD customers include: Delphi Automotive, Dana Corp., ArvinMeritor, Federal-Mogul Corp., TRW Inc., and Honeywell International

Electronics and Industrial Industries

Four out of five Fortune 500 Scientific and Technical Instruments ManufacturersQAD customers include: Emerson, Johnson Controls, Danaher Corp., andThermo Electron Corp.

Food and Beverage

Three out of five Fortune 500 Beverage Companies.QAD customers include: Pepsi Bottling Group, Coca-Cola, and Anheuser-Busch Co.

Consumer Products Industry

Three out of four Fortune 500 Container and Packaging ManufacturersQAD customers include: Ball Corp., Crown Cork & Seal Co., and AveryDennison Corp.

Medical

Two out of four Fortune 500 Medical Equipment and Supplies ManufacturersQAD customers include: Medtronic Inc. and Becton Dickinson and Co.