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A QB&A PresentationDBA Health Education Materials
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Our Facility
Our Friendly Greeter
About Us
Quality Books & AudioDBA/Health Education Materials
A Non Profit Health Education Service Agency
2500 South Decker Lake Blvd #30 West Valley City, UT 84119
801 975-0150 Fax 801 975-0151
E mail: [email protected]
Company Advantages
The following presentation illustrates our contribution to programs developed by individual plans based on their specific requirements. We do not create the programs. These examples will show that our participation in each program is limited by our client to where we can provide the best and most cost effective support. Our participation allows you to concentrate your resources on what you do best.
ADVANTAGES
No money up-frontNo materials to purchaseNo inventoryNo warehouse expensesNo damaged merchandiseNo out-of-date materialNo left-over material when program ends or changesAbility to alter program as it progressesNo minimum requirementsNo long term contractsNo limit on type of materialMonthly feedback of any information requested Clients are invoiced for only those products and services requested, and only after they have been fulfilled Material that is returned as undeliverable for any reason is returned to us and the plan will be notifiedAll material developed by the client for their programs is proprietaryAll commercially available material or products in our inventory will be available for any similar programsAll requested materials sent within 24 hours (Mon-Fri)
Mailing Labels used to send materials to client’s members
Health Education Services2500 Decker Lake Blvd #30 West Valley City, UT 84119
Jane R. Doe22 Main StreetAny Town, VT 00000
Complements of (your name here)
Health Education Services2500 Decker Lake Blvd #30 West Valley City, UT 84119
Jane R. Doe22 Main StreetAny Town, VT 00000
Complements of your Health Care Provider
This label is used when materials come from a
specific client
This label is used when program is controlled by one client for multiple organizations
Main Storage / Fulfillment Area page 1
Main Storage / Fulfillment area Page 2
Secondary Storage / Fulfillment Room
Additional Storage / Work Rooms
Warehouse
We even have our own “driving range” for those
stressful type days
All Materials in this room are for “1” client’s program.
The Following pages list the materials in this slide
Materials List Page 1
Materials List Page 2
Materials List Page 3
Books On Demand
This is an example of a 30,000 member PHO being able to offer 19 different books by using our system of books on demand. They have no inventory, and no minimum requirements with this program.
This is a case of a care coordinator requesting materials after consulting with the member.
Health Education Materials2500 Decker Lake Blvd, Suite # 30 Company LogoSalt Lake City, Utah 84119 Removed
Date 4/11/2012Member Name: Annaliese T*******
*** Village Heights ****, # *** Heinesburg, VT 05461
CERTIFICATE # fa0022038******
_____ Baby & Child Emergency First Aid Book_____ Touch Points: Birth to 3_____ Pregnancy, Childbirth & the Newborn_____ What to Expect the First Year_____ Horace, A Picture Book for the Adopted Child_____ How it Feels to Be Adopted__X__ Your Baby’s First Year Week by Week_____ I’m Pregnant_____ Good Housekeeping Book of Pregnancy & Baby Care_____ Lose Your Mummy Tummy_____ The Complete Book of Breastfeeding_____ Breastfeeding Made Simple_____ From One Child to Two_____ Siblings Without Rivalry_____ What to Expect the Second Year_____ When You’re Expecting Twins, Triplets, or Quads_____ Preemies, The Essential Guide for Parents of Premature Babies_____Raising Adopted Children_____Caring For Your Baby & Young Child
Program ChangesHow programs change over the years…
Please check one book from the choices below…
Baby & Child Emergency First Aid Book Bouncing Back After Baby Breastfeeding Made Simple The Complete Book of Breastfeeding Eating Well When You’re Expecting The Good Housekeeping Book of Pregnancy & Baby Care I’m Pregnant Preemies the Essential Guide for Parents of Premature
Babies Siblings Without Rivalry Touchpoints: From Birth to 3 What to Expect When Expecting What to Expect the First Year What to Expect the Toddler Years When You’re Expecting Twins, Triplets, Or Quads Your Baby’s First Year Week by Week
Your Name: _________________________________________Your Member ID # (from front of ID Card)__________________Street Address: ______________________________________City: _______________________ State: _____ Zip:_________Phone: _____________________ email: _________________
Please detach this Panel and fold it over with the postage-paid Business Reply panel facing out, tape and mail.
Please check one book from the choices below…
I’m Pregnant Breastfeeding Made Simple–Seven Natural Laws for
Nursing Mothers The Complete Book of Breastfeeding: The Classic Guide Siblings Without Rivalry Your Baby’s First Year Week by Week Lose Your Mummy Tummy Baby & Child Emergency First Aid Book Touchpoints: From Birth to Three: Your Childs Emotional
and Behavioral Development Pregnancy, Childbirth, and the Newborn:
The Complete Guide From One Child to Two Caring For Your Baby & Young Child: Birth to Age 5 Your Pregnancy & Childbirth: Month to Month Heading Home with Your Newborn: From Birth to Reality The Happiest Baby on the Block: The New Way to Calm
Crying and Help Your Newborn Baby Sleep Longer The Expectant Father
Your Name: _________________________________________Your Member ID # (from front of ID Card)__________________Street Address: ______________________________________City: _______________________ State: _____ Zip:_________Phone: _____________________ email: _________________
Please detach this Panel and fold it over with the postage-paid Business Reply panel facing out, tape and mail.
2008 2012
Member Purchases This is a book selection program allowing members to purchase additional materials at a discount
(less a $10.00 Coupon). This represents the same program for two separate organizations.
Baby ********* Education Book Order Form$10.00 Coupon May be used toward the purchase of any book. Purchases exceeding the value of the coupon must be accompanied by additional payment . Any purchase less than the value of the coupon ($10) will result in the forfeiture of the residual value. Returns: No returns unless damaged via shipping. All shipping is via standard USPS. Choose your favorite book(s),complete the attached form, and send any additional payment if required along with your coupon to: Quality Books and Audio, 36 Branch Avenue, Providence RI 02904
Baby ********* Education Book Order Form$10.00 Coupon May be used toward the purchase of any book. Purchases exceeding the value of the coupon must be accompanied by additional payment . Any purchase less than the value of the coupon ($10) will result in the forfeiture of the residual value. Returns: No returns unless damaged via shipping. All shipping is via standard USPS. Choose your favorite book(s),complete the attached form, and send any additional payment if required along with your coupon to: Quality Books and Audio, 2500 Decker Lake Blvd. Salt Lake City, UT 84119 Unit # 30
The companies offering this program have been edited out and logos removed due to privacy issues
Card Number Date Ordered
Expiration Date Signature
______________________________________
Check Visa MasterCardAdditional Instructions On Reverse Side
Card Number Date Ordered
Expiration Date Signature
______________________________________
Check Visa MasterCardAdditional Instructions On Reverse Side
Additional Coupon Discounts
In Addition to discounted pricing this plan also offers a $15.00 Coupon
Client Divided Pregnancy, Birth, & Child Care into 3 Separate Programs (Page one of two)
Page 2 (continued from page 21)
Order form for Toddler
Program
Order form for Prenatal Program
Order form for Newborn Program
Complete Book of Breastfeeding: A Coupon
Adoption Programs
Survey IncentivesSurveys are the feedback that give you Important information from your members.
Below is a postcard (4X6) for your book selection. We have also used bibs, dish sets, etc…
Thank you for taking the Maternity Survey. Please select one of the following gifts as our thank you. Simply fill in your name and
address, and place this postcard in the mail. Your gift will arrive in the next 3 to 4 weeks.
The good Housekeeping Illustrated Book of Pregnancy and Baby Care.
Your Pregnancy Week by Week
What to Expect When You’re Expecting
Pregnancy Nutrition, Good Health for You and Your Baby
Your Pregnancy After 35
When You're Expecting Twins, Triplets, or Quads
Mi bebe y yo
Siblings Without Rivalry
The Complete Book of Breastfeeding
Please Send My Gift Selection To:
Name: _____________________________
Address: ____________________________
_____________________________________
City, State: __________________________
_____________________________________
Zip Code:____________________________
Your Corporate Logos Here
Current Wellness (Book)
Plans taking advantage of a program they were not aware was available to them. Page 1 of 3
YES. Please send me my selected free educational book.
o What to Expect When You’re Expectingo What to Expect, Eating Well When You’re Expectingo What to Expect the First Yearo Illustrated Book of Pregnancy & Baby Careo Good Housekeeping Book of Child Careo When You’re Expecting Twins, Triplets, or Quadso You and Your Baby Pregnancyo The Complete Book of Breastfeedingo What to Expect the Toddler Yearso Baby & Meo Siblings Without Rivalry
This program developed and administered by one plan
and implemented by six other
Managed Care Organizations
Please Print Clearly
Name: ___________________________
Address: _________________________
__________________________________
City: _____________________________
State: ______________ Zip: __________
Phone: ___________________________
Current Wellness (Dish)Plans taking advantage of a program they were not aware was available to them Page 2 of 3
YES. Please send me my free baby dish set and book.
This program developed and administered by one plan
and implemented by six other
Managed Care Organizations
Please Print Clearly
Name: ___________________________
Address: _________________________
__________________________________
City: _____________________________
State: ______________ Zip: __________
Phone: ___________________________
Current Wellness (Album)
Plans taking advantage of a program they were not aware was available to them Page 3 of 3
YES. Please send me my free keepsake album
complements of (company)
This program developed and administered by one plan
and implemented by six other
Managed Care Organizations
Please Print Clearly
Name: ___________________________
Address: _________________________
__________________________________
City: _____________________________
State: ______________ Zip: __________
Phone: ___________________________
Current Wellness (Turtle Dish) Incentive program for post partum visit
Congratulations on your new baby!Now more than ever , you need to take care of yourself. We know this is a very busy time for you, but we don’t want you to lose sight of what’s important – your post-partum visit.
We think your follow-up appointment is so important, that we’ll send you a free toddler dish set when you go to your physician 21-56 days after the birth of your child. All you have to do is fill in your name and address on the postcard below. Then take the card to your follow-up visit, have your doctor sign, and date, tape the card and drop it in the mail. Once we receive your card, we’ll send you the toddler dish set.
I went to my post-partum visit. Please send me my free toddler dish set.
Name: ________________________________________________
Address: _______________________________________________
________________________________________________________
Dear Physician,Please sign and date to verify that the patient above attended her post- partum Visit, 21-56 days after the birth of her child.
Date of Appointment: ____________________Doctor Signature:_________________________________________________
DME Materials for Asthma Program
Asthma Program at no cost to the plan.
Starter Kit for Asthma Program
Material requested, assembled, and sent to members
List of inventory for “one” client
How we receive the requested material from the care managers for the members, from the inventory on the previous slide.
Inexpensive incentive gifts used by TPA for program enrolment
Healthy Heart Programs
Example of blood pressure monitors by client
NRT products requested by client. QB&A is a national distributor for GlaxoSmithKline’s NRT Products. See next slide
NRT products requested by client.
Smoking Cessation KitAs requested by client
Stress Kit / Weight Management Kit
As requested by client
QB&A is the National Distributor for some of our client’s products.
Healthy Heart Programs CHF See Next Slide
Healthy Heart Programs CHF. 1 of 2 plans
Summary
Quality Books & Audio/DBA Health Education Materials is a non-profit agency working with managed care organizations (MCO). We do not control disease management programs, we work closely with MCOs augmenting existing programs while making possible new and significantly effective initiatives at a cost that is less than the organizations could achieve on their own. The presentations you have just viewed are just a few examples of how other similar organizations have utilized our unique services. After seventeen years, there is still no other agency that offers anything similar. Because what we offer is so unique, publishers and other suppliers of material to this industry understand how important it is to work closely with us when it comes to pricing, quality, and availability.
Continued…
Summary, page 2
Remember, With QB&A: No money up-front No material to purchaseNo warehouse expenses No damaged merchandiseNo inventory No extra material when program changesAbility to alter program No minimum requirementsNo long term contracts No out-of-date materialMonthly reporting No limit on type of material requested
All requested material sent within 24 hours (Monday – Friday) If you have any questions, call or e-mail 801 975-0150 [email protected] cccccCCCCIrwin KrigmanPresident