What is QENO?

QENO is a partnership

UNCWNonprofitsFunders

What is all the quack about QENO?Well, weve got answers

You may be wondering

QENO is a partnership

UNCWNonprofitsFunders

QENO is a partnership between UNCW, funders, civic leaders and other community organizations to help build the capacity of nonprofit organizations and increase philanthropy in southeastern North Carolina. Locate resources to support workshops & training on topics of interest to nonprofits Host networking events Connect potential board members to nonprofit boards Connect expert consultants with nonprofits who desire their helpOur MissionWhat We DoPartner #1: UNCW

MPA ProgramNonprofit research2006 Needs Assessment Report

Public Service & Continuing StudiesEvent PlanningHuman Resources

Began in 2006 MPA students met with nonprofit executive directors and board members in New Hanover, Brunswick and Pender to identify needs Needs assessment report indicated that nonprofits need help with: communication, staff and volunteer development, basic leadership, board member development, marketing and technology MPA professors joined with staff from Public Studies to plan QENO services based on needs assessment UNCW staff sought out qualified working and retired executives in the community to serve as consultants QENO applied for grant funding from secondary sources known for an interest in nonprofit development

5Partner #2: Legacy Funders

Our funders (listed) provide grant money and oversight of QENO activities We continue to look for additional funders6

Partner #3: Nonprofits

More than 2,000 501(c)(3) organizations Sectors: Health, Human Services, Arts, Environmental, Educational Diverse funding & operational capability

Only work with 501c3 organizations Began working with three counties for needs assessment in 2006, but QENO plans to expand to work with a ten-county region: Brunswick, New Hanover, Pender, Onslow, Robeson, Columbus, Duplin, Bladen, Cumberland and Sampson Currently meeting with groups from these counties to identify unique service needs and resources available

7We specialize in:Capacity Building

Strategic Planning

Human Resources Management

Board Governance

Financial Management

Resource Development

[Our consultants & professors specialize in these areas] Capacity Building: helping nonprofit leaders identify the knowledge and resources needed to help their organization function effectively Strategic Planning: helping nonprofit leaders prepare for short-term and long-term growth and obstacles by introducing LOGIC model Human Resources Management: tips and guidelines for managing staff and volunteers, conflict resolution Board Governance: best practices for how to use and manage the board you have Financial Management: budgeting for the short-term and long-term Resource Development: fundraising, volunteer and staff recruitment, technical training, marketing

8How QENO Brings It All Together[Developed programs based on our specialties]Consultations and one-on-one program, timely debriefings to better target high-need areas We contract with more than 20 consultants who we match with interested executive directors. The consultants spend quality one on one time with each organization.Board Governance Training Board roles and responsibilities Legal responsibilities of individual board members Creating a board member contract Board structure and bylawsNew Board Orientation [Board Connect] Formal networking events Informal correspondencePre-orientation checklist for prospective board members [Board Connect] Executive Director Roundtable Monthly Peer-led discussion Past topics: Wearing Multiple Hats as an Executive Director, Building Relationships Through DiversitySponsorships for nonprofit recognition and volunteer programs Skills development training for boards and nonprofit staff9In 2009:77 local nonprofit leaders attended Achieving in Tough Times, a QENO conference led by internationally known nonprofit management expert Hal Williams.

75 nonprofit representatives attended one of six QENO board governance training sessions

Workshops: Social Networking rating 4.7; (5 = Excellent) Reaching & Surpassing Goals Through Strategic Planning rating 4.8; Leadership Institute 4.96

Since June 2009, nonprofit executive directors have attended Roundtables, representing 60 organizations: participation has doubled to an average of 30

Our ResultsLooking Toward Tomorrow:QENOs Short Term goals:Improve nonprofit capacity

Increase workshop and consultation offerings & attendance

Increase communication across the nonprofit sector

Expand awareness of the importance, size and scope of the nonprofit sector; increase philanthropy

Looking Toward Tomorrow:QENOs Long Term GoalsImprove the effectiveness and sustainability of the nonprofit sector in southeastern NC

Increase philanthropy in the region

Want to help?Volunteer with a local nonprofit you feel passionate about. [Cape Fear Volunteer Center 392-8180] Donate to your local nonprofit.

Become a board member

Tell your nonprofit about QENO!

www.capefearvolunteercenter.org

13Thank you for your time.Questions?

Contact Karen Pappaspappask@uncw.edu910.962.2762www.uncw.edu/qeno