YOUR FEEDBACK ASHFORD AND ST PETER’S NHS FOUNDATION TRUSTQI EVENT 2016

YOUR FEEDBACK FROM #ASPHQI 2016

“Very lucky to have ideas supported by Be the Change at ASPH.”

“We should prioritise support and creativity for the smallest of ideas to enable a big change.”

“We need more tools and advice on how to make a change.”

“Methods matter and we need to stick to our QI methods.”

“Everyone can be a leader.”

“We need to cater for individuality – could we do that through our appraisal system?”

“We have to be prepared to let people make mistakes and wrong.”

YOUR FEEDBACK FROM #ASPHQI 2016

“The first time I realised I could make a difference through improvement was when I attended a QI open session.”

“More investment in education with the view to more practice development.”

“How do we educate into creativity?”

“What do we need to do in our training and education strategy?”“How do we support everyone to

have their lightbulb moment that creates their own energy?”

YOUR FEEDBACK FROM #ASPHQI 2016

“Why did decorating doors take off so well? It was enjoyable, opportunity for self-expression appealed to our competitive sides.”

“Could Be the Change facilitate MDT QI brainstorming sessions to encourage MDTs to embark on QI projects together?”

YOUR FEEDBACK FROM #ASPHQI 2016

“We need wider cultural change in North West Surrey not just in the hospital.”

“How do we extend the sense of team into the community? GPs, Mental Health, Community nursing, Social Care?”

YOUR FEEDBACK FROM #ASPHQI 2016

“Team building recently run in Pharmacy was hugely successful – gets people working together outside their usual groups.”

“Coaching plus improvement = success!”

“We need to build a culture of celebrating success through line managers.”

YOUR FEEDBACK FROM #ASPHQI 2016

“This really motivated me to #JustDoIt without fear and to believe in yourself! Thank you Be the Change team!”

“How can our organisation develop intrinsic motivation?”

“There should be a QI slot at Trust induction.”

YOUR FEEDBACK FROM #ASPHQI 2016

“We should make more use of technology for improvements.”

“We would like to know if you talk at Trust induction? You should!”

“Senior support for projects is so important.”

“Patient experience is the upmost importance.”

YOUR FEEDBACK FROM #ASPHQI 2016

“We need a big push on QI in the Trust and nurses need to protected time.”

“We should enjoy change and celebrate small changes.”

“A culture of volunteerism at ASPH – bring it on!”

YOUR FEEDBACK FROM #ASPHQI 2016

“How are we going to maintain good practice? We have not sustained improvements before.”

“Improvement is local!”

“How do we engage the whole team at ASPH?”

“Technology is the key.”

“Empowering your staff to feel valued and their ideas are important.”

YOUR FEEDBACK FROM #ASPHQI 2016

“Do we need a department / ward champion for Be the Change?”

“We need to work together to change our culture and get the most from our colleagues to turn their lightbulbs on.”

“All these projects are great but how can we find out about them when they are happening? We could have helped!”

“How do we get these messages through to busy staff?”

YOUR FEEDBACK FROM #ASPHQI 2016

“Colleagues have said ‘we have tried this before and it didn’t work’ – we must not allow this attitude. We should be encouraged to never give up!”

“Agents for change – should have one in every team and ward.”

“DAPS – we need this for other staff groups too.”

“Don’t dismiss things that have been tried before – but take time to understand why they didn’t work and learn from it.”

YOUR FEEDBACK FROM #ASPHQI 2016

“A culture of curiosity and creativity – good for patients and for staff!”

YOUR FEEDBACK FROM #ASPHQI 2016

Thanks to everyone who attended and participated in #ASPHQI 2016

We look forward to seeing you at #ASPHQI 2017 !