THE QUALITY – The suitability of the object characteristics to specified requirements

THE QUALITY MANAGEMENT SYSTEM IN EDUCATION -The set of organizational structure, procedures, processes and

resources needed to implement quality management in education

competition between universities in the higher education market

integration of universities with world educational system

modernization of Russian education system

satisfaction of education consumers requirements

equivalence Russian educational programs with international standards of education

monitoring and evaluation of the quality management system in education at all stages of the educational process

educational content

methodological and logistical support of the educational process

competence staff

quality of management system of the university

The mission of the Yuri Gagarin State Technical University of Saratov is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence

The concept of quality SSTU

A Framework for Quality System and Aligning

Quality Planning

Stimulating innovation

Informing About The Difficulties, Obstacles, Risks Forecasting Results

2. The methodological principles for the creation of QMS

4. The development of the documents required by ISO9000

3. The determination of core processes at the university

1. The wording of the objectives of the quality system

5. The improving QMS university

Management Resource Management

Staff Management

The process of planning educational activities

The main processes

The process of education

The additional processes

Management Engineering Services and

Communications

Finance Management

The process of science& research

Improving the system of quality and effectiveness of education

Targeted actions aimed at continuous improvement of the QMS

Cost optimization, including human, financial, information and other resources

Periodic certification of quality management system of the university