+ All Categories
Home > Government & Nonprofit > Quality of Life Approach practised by care provider Changing Our Lives

Quality of Life Approach practised by care provider Changing Our Lives

Date post: 07-May-2015
Category:
Upload: think-local-act-personal
View: 96 times
Download: 0 times
Share this document with a friend
Description:
A co-productive approach to social care which reshapes services to focus on quality of life, good health and social inclusion over 'services'.
26
Quality of Life approach
Transcript
Page 1: Quality of Life Approach practised by care provider Changing Our Lives

Quality of Life approach

Page 2: Quality of Life Approach practised by care provider Changing Our Lives

Quality of Life approach is made up of:

Audits - checking people’s quality of life from rights based approach

Practice development - changing the way people think and work with people with disabilities

Page 3: Quality of Life Approach practised by care provider Changing Our Lives

Quality of Life standards

• Rights based set of standards covering a whole life.

• Young people through to adult.

Page 4: Quality of Life Approach practised by care provider Changing Our Lives

What is a Quality of Life audit?

• A Quality of Life audit is a person centred way of measuring how services and community supports enable people with disabilities to lead an ‘ordinary life’.

• It is person centred because it follows the person through their life.

Page 5: Quality of Life Approach practised by care provider Changing Our Lives

An ordinary life

We define an ‘ordinary life’ as:

• being part of the community• being employed• having access to education

which enables you to develop as an individual

• living in your own home• being in a relationship • having friends and family

around you.

Page 6: Quality of Life Approach practised by care provider Changing Our Lives

Rights based approach

• The approach we take in the standards, audit and practice development is not about services.

• Our approach is about having a LIFE!

• Based in belief that to lead a full LIFE, a person needs more than paid services.

• People need families, friends and other natural supports that you find in the community, as well as paid services and supports.

Page 7: Quality of Life Approach practised by care provider Changing Our Lives

Reshaping services

So in walking through people’s lives, we encourage services to change and reshape themselves so they are able to support individuals to lead full lives.

• Supported living• Residential and nursing care • Short breaks including residential

respite, support in the home and a range of community provision

• After school clubs, youth clubs and nurseries

Page 8: Quality of Life Approach practised by care provider Changing Our Lives

Reshaping services

• Leisure provision • Youth and community groups

and organizations• The impact of direct payments

and personal budgets• The impact of social work

teams both in adult and children’s services

• Or they are used as a person centred way of measuring the effectiveness of a whole service, for example, a local authority learning disability service.

Page 9: Quality of Life Approach practised by care provider Changing Our Lives

• Over the last 3 years our Quality of Life audit team worked with 1241 young people and adults covering 165 services and community supports.

Page 10: Quality of Life Approach practised by care provider Changing Our Lives

Audit tools

• spending time with individuals and ‘walking through’ their life

• meeting with the person’s family

• unannounced visits of services and supports

• interviewing staff teams, managers, Directors, CEO

• observation of practice • checking people’s plans • checking strategic documents

such as commissioning strategies, business plans for providers

Page 11: Quality of Life Approach practised by care provider Changing Our Lives

Practice development – getting people to think and work differently !

• Challenge events – pledges made for cultural change followed by audit.

• Idea’s festivals

• Dragon’s Den

• Self-authored lives – modelling planning for Quality of Life.

Page 12: Quality of Life Approach practised by care provider Changing Our Lives

Quality of Life impacts on 3 levels

impact on individuals

impact on commissioning

impact on practice development and cultural change

Page 13: Quality of Life Approach practised by care provider Changing Our Lives

Impact on individuals

Page 14: Quality of Life Approach practised by care provider Changing Our Lives

Impact on individuals

• More people being part of their local community

• People moving to a place they call home

• More people with profound and multiple learning disabilities using Communication Passports and increased numbers of staff trained in different forms of communication

• More people gaining paid employment

• Changes in support staff resulting in individuals getting better person centred support.

Page 15: Quality of Life Approach practised by care provider Changing Our Lives

Jayne Gallear

• Labelled as ‘challenging’, red stickered

• Demonised

• Isolated from peers and the community

• Skirted assessment and treatment

Page 16: Quality of Life Approach practised by care provider Changing Our Lives

Jayne Gallear

Page 17: Quality of Life Approach practised by care provider Changing Our Lives

Jayne

“My communication is respected.”

“I’m in my own home, with good staff.”

“I’m now treated like a human being.”

“I have individual support.”

“I have got to the top of the climbing wall.”

Page 18: Quality of Life Approach practised by care provider Changing Our Lives

No one is too disabled

Page 19: Quality of Life Approach practised by care provider Changing Our Lives

No one is too complex

Page 20: Quality of Life Approach practised by care provider Changing Our Lives

No one is too challenging

Page 21: Quality of Life Approach practised by care provider Changing Our Lives

To lead an ordinary life!

Page 22: Quality of Life Approach practised by care provider Changing Our Lives

Impact on commissioning and practice development

Page 23: Quality of Life Approach practised by care provider Changing Our Lives

Changing Our Lives & Sandwell MBC

Co-produced Activities• Interviewing • Audit of existing placements

and providers• Standards in provider

contracts • Challenging how we

measure quality - Is this good enough?

• Listening to people. Making sure they have a voice

• Working with providers to raise quality.

• Winterbourne• Commissioning alternatives.

Page 24: Quality of Life Approach practised by care provider Changing Our Lives

• The Time Machine: How things have changed!

• Looking back over the past 100 years of how life has changed for someone with a learning disability

Co-productionChanging Times in learning

disability services

Page 25: Quality of Life Approach practised by care provider Changing Our Lives

Co-productionChanging Times in learning

disability services• Ideas Festival: How we

want things to change even more!

• Taking time to listen and think

• Challenge to commissioners and providers

• What should services look like in 2024?

• Dragon’s Den: What’s the offer?

• Different needs: Different provider?

Page 26: Quality of Life Approach practised by care provider Changing Our Lives

www.changingourlives.org

[email protected]

0300 302 0770


Recommended