TABLE OFCONTENTS1. ISO 9001:2008 – Quality Management Systems 2
2. ISO 9001:2008 –Understanding and Implementation – Module 1 3
3. 3rd Party and Lead Auditing – Module 2 6
4. Internal Auditing of Management Systems - Module 3 7
5. ISO 9001:2015 - Transition to 2015 Version of the standard 8
6. Additional Development Courses in the ISO 9001 series
7. ISO 9001: Introduction to Quality Management Systems 9
8. Quality Awareness Workshop For Top Management - ISO 9001:2008 10
9. QualityAwarenessWorkshopForShopfloorWorkers-ISO9001:2008 10
10. Integrated Management Systems 11
N O T E : NOTE: Please refer to our General Information Guide on our website (www.sabs.co.za) for details onApplications,Certificates,Examinations,Rewrite,PaymentsandInhouseCoursePresentations.
01
ISO 9001:2008QUALITY MANAGEMENT SYSTEMS –IMPLEMENTATION AND EVALUATION
OVERVIEW
OrganisationsallovertheworldhaverealisedthebenefitsofimplementingandmaintainingqualitymanagementsystemsbasedontheISO9000seriesofstandards,sinceitimprovestheefficiencyandeffectivenessofanorgani-sation’soperation.Itprovidesconsistencyinthequalityofaproductand/orservice.Italsodrivesanorganisationtomeetandexceedcustomerexpectations,leadingtoanincreaseinmarketandshareholdervalue.
Thecoursewillenhancetheunderstandingofthestandardsandtheirrequirements,thusenablinglearnerstoim-plement and maintain such systems in their respective organisational environments.
Note:Itispreferablethatlearnersarealreadyfamiliarwithqualityissuesasthecoursefocusesontherequirementsand implementation of management systems
COURSE OUTCOMES:
Module 1: Understanding and Implementation of ISO 9001: 2008
SETA ACCREDITED: NQF LEVEL 5 [12 points rating]
• UnderstandingQualityConcepts,thepurposeandrationaleforaQMS• UnderstandingthePDCAcycle• DescribingthebenefitsofaQMS• UnderstandingtheQualityManagementPrinciplesandtheirapplicationinorganisations• ApplyingtheProcessApproachinaQMS• Describingthe4-tierQMSdocumentationmodel• ImplementationofISO9001requirements• InterpretationandapplicationofQualityManagementPrinciplesandRequirements• Examination
COURSEDURATION:Five(5)days
APPROX.STARTTIMES:08:30am
MINIMUMPASSMARK:60%toattainsuccessfulcompletioncertificate FEES: R8250.00(excl.VAT)perdelegate
Note:ToalleviatethestressofreleasingcandidatesfromtheworkplaceforconsecutiveextendedperiodswearenowofferingstaggeredcoursesforModule1,whichhasthesamequalitycontentandfeesstructureasthefull consecutive days course. This pilot programme will be based in the Pretoria Campus only and if successful, the conceptwillberolledoutintotheotherregionsduringthenextcalendaryear.
02
Module 1: Understanding and Implementation of ISO 9001: 2008
STAGGEREDCOURSEOFFERING– PRETORIA CAMPUS ONLY
03
PART 1Day 1 & Day 2
PART 2Day 3 & Day 4
EXAM DATEDay 5 for split session
18 – 19 May 2015 27 – 28 May 2015 29 May 2015
04 – 05 Jun 2015 10 – 11 Jun 2015 12 Jun 2015
02 – 03 Jul 2015 08 – 09 Jul 2015 10 Jul 2015
14 – 15 Sept 2015 30 Sept - 01 Oct 2015 02 Oct 2015
03 – 04 Nov 2015 11 – 12 Nov 2015 13 Nov 2015
17 – 18 Feb 2016 24 – 25 Feb 2016 26 Feb 2016
16 – 17 Mar 2016 23 – 24 Mar 2016 25 Mar 2016
04 – 05 May 2016 11 – 12 May 2016 13 May 2016
01 – 02 Jun 2016 08 – 09 Jun 2016 10 Jun 2016
04
FULL 5 DAY PROGRAMME IN ONE WEEK(Module 1: Understanding and Implementation of ISO 9001: 2008)
PRETORIA
13 – 17 Apr 201520 – 24 Apr 2015 04 – 08 May 2015 11 – 15 May 2015
18 – 22 May 201525 – 29 May 2015 01 – 05 Jun 2015 08 – 12 Jun 2015
22 – 26 Jun 201506 – 10 July 2015 20 – 24 Jul 2015 27 – 31 Jul 2015
03 – 07 Aug 2015 17 – 21 Aug 2015 31 Aug - 04 Sept 2015 14 – 18 Sept 2015
28 Sept – 02 Oct 2015 05 - 09 Oct 2015 26 – 30 Oct 2015 02 – 06 Nov 2015
09 – 13 Nov 201516 – 20 Nov 2015 23 – 27 Nov 2015
30 Nov – 04 Dec 2015
11 - 15 Jan 2016 18 – 22 Jan 2016 25 – 29 Jan 2016 01 – 05 Feb 2016
08 – 12 Feb 2016 15 – 19 Feb 2016 22 – 26 Feb 2016 29 Feb –04 Mar 2016
07 – 11 Mar 201614 – 18 Mar 2016 21 – 25 Mar 2016 28 Mar – 01 Apr 2016
04 – 08 Apr 2016
18 – 22 Apr 2016 16 - 20 May 2016 23 – 27 May 2016
31 May – 04 Jun 2016 06 – 10 Jun 2016 20 – 24 Jun 2016 27 Jun – 01 Jul 2016
FULL 5 DAY PROGRAMME IN ONE WEEK (Module 1: Understanding and Implementation of ISO 9001: 2008)
DURBAN
04 – 08 May 2015 11 – 15 May 2015 18 – 22 May 2015 01 – 05 Jun 2015
08 – 12 Jun 2015 29 Jun - 03 Jul 2015 13 – 17 July 2015 27 – 31 Jul 2015
03 – 07 Aug 2015 17 – 21 Aug 2015 31 Aug - 04 Sept 2015 07 – 11 Sept 2015
14 – 18 Sept 2015 05 – 09 Oct 2015 02 - 06 Nov 2015 09 – 13 Nov 2015
16 – 20 Nov 2015 30 Nov – 04 Dec 2015
18 – 22 Jan 2016 01 – 05 Feb 2016 15 – 19 Feb 2016 29 Feb – 04 Mar 2016
07 – 11 Mar 2016 14 – 18 Mar 2016 04 – 08 Apr 2016 18 – 22 April 2016
09 – 13 May 2016 16 – 20 May 2016 23 – 27 May 2016 30 May – 03 Jun 2016
06 – 10 Jun 2016
05
FULL 5 DAY PROGRAMME IN ONE WEEK(Module 1: Understanding and Implementation of ISO 9001: 2008)
CAPE TOWN
04 – 08 May 2015 01 – 05 Jun 2015 29 June – 03 Jul 2015 03 – 07 Aug 2015
31 Aug - 04 Sept 2015 05 – 09 Oct 2015 02 - 06 Nov 2015 30 Nov - 04 Dec2015
18 – 22 Jan 2016 01 – 05 Feb 2016 29 Feb – 04 Mar 2016 28 Mar – 01 Apr 2016
18 – 22 Apr 2016 09 – 13 May 2016 30 May – 03 Jun 2016
FULL 5 DAY PROGRAMME IN ONE WEEK(Module 1: Understanding and Implementation of ISO 9001: 2008)
PORT ELIZABETH
04 – 08 May 2015 20 – 24 Jul 2015 31 Aug - 04 Sept 2015 02 - 06 Nov 2015
29 Feb – 04 Mar 2016 04 – 08 Apr 2016 20 - 24 Jun 2016
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ISO 9001:2008QUALITY MANAGEMENT SYSTEMS – 3RD PARTY AND LEAD AUDITING Module 2: QMS Auditing — SAATCA REGISTERED
COURSE OUTCOMES:
SETA ACCREDITED: NQF LEVEL 5 [10 points rating]
•Understandingthepurposeandbenefitsofauditing•Understandingthedifferencebetween1st,2ndand3rdpartyauditsandothertypesofaudits•UsingandinterpretationofISO9001asabasisforaudits•Preparingandplanningforaudits(auditschedules,auditplans,auditchecklist)•Performingaudits,displayingappropriateauditortraits,suchasusingeffectivequestioningtechniquesandrecordingnon-conformances•Writingauditreportsandfollow-uponcorrectiveactions•Explainingtheprocessofcertification•Examination
COURSE DURATION: Five (5) days
ENTRANCE PRE-REQUISITE:SuccessfulcompletioncertificateinModule1with>60%.Anyexemptionrequestsmustfollowrulesasindicatedinourgeneralinformationguide. APPROX. STARTTIMES:08:30am
MINIMUMPASSMARK:60%toattainsuccessfulcompletionof“Auditorstatus”andmin70%toattainsuccessfulCompletionof“SAATCAApprovedLeadAuditorStatus”
FEES: R8250.00(excl.VAT)perdelegate
PRETORIA
04 - 08 Apr 2015
22 - 26 Jun 2015
20 - 24 July 2015
17 - 21 Aug 2015
26 - 29 Oct 2015
23 -27 Nov2015
22 - 26 Feb 2016
28 Mar - 01 Apr 2016
23 - 27 May 2016
27 Jun - 01 Jul 2016
DURBAN
22 - 26 Jun 2015
28 Sept - 02 Oct 2015
14 - 18 Mar 2016
23 - 27 May 2016
CAPE TOWN
23 - 26 Jun 2015
23 - 27 Nov 2015
21 - 25 Mar 2016
PORT ELIZABETH
03 - 07 Aug 2015
07 - 11 Mar 2016
INTERNAL AUDITING ofMANAGEMENT SYSTEMS - MODULE 3 OVERVIEW
The implementation of a Management System in accordance with ISO 9001:2008 necessitate that all personnelunderstandthestandard’srequirementsaswellastheirrolesinmaintainingthesystem.
The objective of this course is to enable learners to assist in the evaluation of their own organisation’s management systems. It can also be used to maintain all other management systems within an organi-sation
ENTRANCEPRE-REQUISITE:LearnersmustprovesuccessfulcompletioninISO9001Module1,Under-standing and Implementation COURSEDURATION:Three(3)days
COURSEOUTCOMES:• ApplicationoftheQMSandanyothermanagementsystemtointernalauditing• Auditingpractices• Roleplaysand/orscenariostorelevantfield• Assessment/Examination
APPROX.STARTTIMES:08:30amMINIMUMPASSMARK:60%toattainsuccessfulcompletioncertificateFEES: R5450.00(excl.VAT)–perdelegate
PRETORIA DURBAN CAPE TOWN PORT ELIZABETH
28 – 30 Apr 2015 08 – 10 Apr 2015 06 – 08 Jul 2015 16 – 18 Nov 2015
24 – 26 Jun 2015 13 – 15 Oct 2015 12 – 14 Oct 2015
01 – 03 July 2015
07 – 09 Oct 2015
11 – 15 Jan 2016
21 – 23 Mar 2016
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ISO 9001: TRANSITION TO 2015 VERSION OF THE STANDARD“BRIDGINGTHEGAP” OVERVIEW:
ThesignificantdifferencesbetweentheISO9001:2008versionandISO9001:2015,necessitatethatallclients previously trained on the 2008 version have a clear understanding of the differences in revised requirementsandhowtoimplementandmaintainthechangestosuccessfullyretainISO9001certificationstatus.
ENTRANCE PRE-REQUISITE: SuccessfulcompletioncertificateofISO9001:2008Module1.Anyclientwhohasnotpreviouslybeentrainedonthe2008versionofthestandardwouldrequireattendanceofthe ISO 9001:2015 Module 1 instead, which negates the need to attend this course.
COURSE DURATION: Two (2) days
APPROX.STARTTIMES:08:30amMINIMUMPASSMARK:60%toattainsuccessfulcompletioncertificateFEES: R5000.00(excl.VAT)
Urgent notice:
The course content will be based on the Final Draft International Standard (FDIS). We anticipated that thiswouldbeavailablebyJune2015.ThevotingprocessisunderwayandreleaseoftheFDISisexpectedmid to late July 2015. Therefore all dates previously published have been revised.
Kindlynotethatallregistrationsthusfarreceived,willbedivertedtothenextandearliestavailabledate.Allaffectedcandidateswillbenotifiedviaemailandwillbenotifiedofthedeferreddatesinduecourse.We are pleased that the release of the Final Standard is still on track for September 2015. Any material changes between the FDIS and Final publication in September 2015, will be sent to candidates via release ofanofficialAnnexure.
The price of this Transition Bridging course also includes copies of SANS/ISO 9001:2015 document and SANS/ISO 9000: 2015 document. These will be provided for each candidate upon completion of the adoptionprocesstoSouthAfricanNationalStandardoncethefinalISOdocumentisreleased.
Bookings now open - Book early to avoid disappointment
MONTH/YEAR PRETORIA DURBAN CAPE TOWN PORTELIZABETH
JULY2015 30–31JULY2015
AUG 2015 13 – 14 AUG 2015 24 – 25 AUG 2015 11 – 12 AUG 2015
SEPT 2015 09 – 10 SEPT 2015 16 – 17 SEPT 2015 14 – 15 SEPT 2015 07 – 08 SEPT 2015
OCT 2015 21 – 23 OCT 2015 03 – 04 NOV 2015 12 – 13 OCT 2015 19 – 20 OCT 2015
NOV 2015 02 – 03 NOV 2015 10 – 11 NOV 2016 12 – 13 NOV 2015
25 – 26 NOV 2015
JAN 2016 19 - 20 JAN 2016 25 – 26 JAN 2016 21 – 22 JAN 2016 27 – 28 JAN 2016
FEB 2016 10 – 11 FEB 2016 23 – 24 FEB 2016 08 – 09 FEB 2016
MAR2016 09–10MAR2016 24–25MAR2016 07-08MAR2016 15–16MAR2016
APRIL2016 13–14APR2016 26–27APR2016
MAY2016 25–26MAY2016 17-18MAY2016 19–20MAY2016 23–24MAY2016
JUNE 2016 07 – 08 JUNE 2016 16 – 17 JUNE 2016
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ADDITIONAL DEVELOPMENT COURSES IN THE ISO 9001 SERIES
ISO 9001: INTRODUCTION TO QUALITY MANAGEMENT SYSTEMS OVERVIEW:
ThestandardforQualityManagementSystems(ISO9001:2008)requiresthat:• Personnelintheorganisationaremadeawareofthequalitypolicyandobjectivesofthe organisation.• Personnelaremadeawareoftheirrolesandresponsibilitieswithintheorganisationand itsqualitymanagementsystem.
ThiscourseaimstohelporganisationscomplywiththeISO9001:2008requirements.Itensuresthatlearners attending the training understand and are able to interpret the basics of the standard. It also helpstomakepersonnelexceedcustomersatisfaction.
COURSE OUTCOMES:
• BriefOverviewoftheISO9000series• QualityConcepts• QualitySystemRequirementsofISO9001:2008• Noexaminationwillbewritten.100%attendancerequired.• CertificateofAttendancewillbeawarded.
COURSE DURATION: Two (2) days
APPROX.STARTTIME:8.30am
FEES: R3950.00(excl.VAT)perdelegate
PRETORIA DURBAN CAPE TOWN PORT ELIZABETH
22 – 23 Apr 2015 20 – 21 Apr 2015
13 – 14 May 2015 06 – 07 May 2015 11 – 12 May 2015
11 – 12 Jun 2015 04 – 05 Jun 2015 18 – 19 Jun 2015
01 – 02 Jul 2015 06 – 07 Jul 2015
03 – 04 Aug 2015 18 – 19 Aug 2015 11 – 12 Aug 2015
21 – 22 Sept 2015
15 – 16 Oct 2015 22 – 23 Oct 2015 07 – 08 Oct 2015 19 – 20 Nov 2015
20 – 21 Jan 2016 18 – 19 Jan 2016 18 – 19 Jan 2016
08 – 09 Feb 2016 15 – 16 Feb 2016
07 – 08 Mar 2016 14 – 15 Mar 2016 29 Feb – 01 Mar 2016
14 – 15 Apr 2016
09 – 10 May 2016 03 – 04 May 2016 03 – 04 May 2016 03 – 04 May 2016
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QUALITY AWARENESS WORKSHOP FOR TOP MANAGEMENT - ISO 9001:2008OVERVIEW:
In the past, compliance with the standard was often the Quality Manager’s responsibility. This resulted in a Quality Management System operating in isolation within the Quality Assurance Department. The intent of ISO 9001:2008 is that Top Management has to demonstrate its support and involvement in the development and implementation of the QMS. Thus active participation in establishing and managing processes to ensure compliance with the needs of customers, interested parties, legal and/or regulatory requirementsisvital.
COURSE OUTLINE:
The course consists of the following:
•QualityConceptsandTerminology•RequirementsofISO9001:2008•ManagementResponsibility•QualityPolicyandObjectivesatallfunctionsandlevels•QualityManagementPrinciplesandtheirapplication
COURSE DURATION: Half (1/2) day
FEES: R1 650.00 (excl. VAT) per delegate
QUALITY AWARENESS WORKSHOP FOR SHOPFLOOR WORKERS - ISO 9001:2008OVERVIEW:
ISO9001:2008,QualityManagementSystems,isbasedonprocessesandsystemsthataffectthequalityof products and services throughout their life cycle. This is in recognising that products and services deliveredbyorganisationsarearesultoftheinputsfromtheshopfloorpersonnel.Thereisthereforeagreatneedtoimprovequalityawarenessandunderstandingoftheirrolesandresponsibilities.
COURSE OUTLINE:
The course consists of the following:
•TheimportanceofQualityandQualityManagementSystems•QualityConcepts•Objectives•Howprocessesaffecteachother•Therolesandimportanceofworkersinanorganisation•AdvantagesoftheQualityManagementSystems
COURSEDURATION:Half(1/2)day
FEES:R1650.00(excl.VAT)perdelegate
10
INTEGRATED MANAGEMENT SYSTEMSOVERVIEW:
MoreorganizationsarerealizingthebenefitofintegratingvariousManagementSystems,eachwiththeirownrequirements,intoonesystemtomakecontroloveralltheaspectseasier.Thiscourseisaimedatgiving learners an understanding of the various Management System standards and how they can be integrated into one system.
COURSE OUTLINE:
•IntroductiontointegratedManagementSystems•IntegratedManagementSystems-RequirementsofISO9001,ISO14001&OHSAS18001.•AuditTechniques&AuditTypes•ClassificationofFindings•WrittenReports•Examination
COURSE DURATION: Five (5) days
FEES: R8 250.00 (excl. VAT) per delegate
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Section One: Learners Details (As it appears on Identity Document)(NB: this is important as the details herein will reflect on relevant Certificate issued)
SURNAME
FULL NAMES
INITIALS
IDENTITY NUMBER
MOBILE NUMBER
TELEPHONE NUMBER
EMAIL ADDRESS
NOTE: THE ABOVE EMAIL ADDRESS IS WHERE ALL COURSE CONFIRMATIONS AND CORRESPONDENCE WILL BE SENT.
Section Two : Billing Information (If this application is being processed on behalf of the delegate by a representative within an organisation, please indicate your details below and ensure that the box “send correspondence here” is ticked as well.)
Name of Organisation / Individual to be Billed
Postal Address
Telephone Number & Ext
Fax Number
Mobile Number
Billing Contact Name
Email for billing contact Send Correspondence Here : Yes No - Send to delegate Send to both
QUALITY MANAGEMENT SYSTEMS (QMS) COURSES
Registration form
To; SABS Fax: 012 428 6623
SABS Training Academy Email:[email protected]
REGISTRATION INSTRUCTIONS (please read carefully and complete all relevant sections)
1. The registration form must be accompanied by• Copy of ID• Completed Account Application ( if you do not hold an account with the SABS)• Valid Purchase order ( if you do hold an account with the SABS)
2. Fax or Submit registration forms to correct email as indicated above.3. The submission of this registration does not automatically guarantee a seat confirmation.4. Upon account verification / receipt of proof of payment, an email notification will be sent to applicant notifying them of seat confirmation within 2 – 4 working days prior to scheduled course date.5. Refer to the terms and conditions for further information6. Sign each page of the registration form and AA88 Account Application form7. Courses are charged per person per module.8. Fees do not include travel accommodation. This must be arranged by the delegate or organisation as applicable.9. Please refer to the General Information Guide for further details for payment , fees, certificates and re-issue of certificate policies.
10. Please initial every page of this registration form to acknowledge you have read and understood the terms and conditions
Section Three : Course details
Name of Course
Module
Preferred Date to Attend
Alternative Date
Which campus will you attend
Introduction Module 1 Module 2 Module 3 Other
Pretoria Durban Cape Town Port Elizabeth
Section Four : Application Checklist for Completion prior to submission
Dietary Constraints
Emergency Contact Person’s Name and Number
Account Details
Purchase Order
Identity Document
Vegetarian Halaal Allergies Other
Please specify Allergies and Other
Do You Or your Organisation hold a valid account with the SABS ? Yes No
If Yes, Please specify account number _______________________________________________
If No, Did you complete and attach the AA88 Account Application Form to this Registration form?
Yes No
Is a Valid Purchase Order attached to this registration form? Yes No
Is a copy of your ID attached to this registration form? Yes No
QUALITY MANAGEMENT SYSTEMS (QMS) COURSES
Registration form
Training Coordinators (For Queries)Tel: +27 (0) 12 428 – 6877 (Training Centre Main Reception Pretoria)Tel: +27 (0) 12 428 – 6568 (QMS Courses)