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Quarterly Station Evaluations FY19 Q3 (January –March 2019) CarlosR ico, TransportationAssociate RegionalServiceCouncils
Quarterly Station EvaluationsFY19 Q3 (January –March 2019)
CarlosR ico,T ransportationA ssociateR egionalS erviceCouncils
Evaluation Criteria
36 stations were evaluated using 32 measures of performance.
The measures of performance include inspecting: Map cases,Park & Ride lots, stairs, handrails, flooring, walls, bike lockers,escalators, elevators, graffiti, etc.).
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Performance Ratings
Performance ratings are based on a scale from 0 to 10. Good to Very Good (8-10) –Little or no damage, trash, graffiti, etc. Marginal (4-7.9) –Some damage, trash, graffiti, etc. Unsatisfactory (0-3.99) –Heavy damage, trash, graffiti, etc.
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Good toVery Good
Marginal
Unsatisfactory
Who evaluates the stations?
36 stations/transit centers are inspected by a small group ofMetro staff to maintain consistency.
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36 of 36 stations rated “Good to Very Good”
20 of 36 stations evaluated scores showed “No Change”
3 Stations were not inspected due to New Blue project.
7 out of 36 stations evaluated scores showed “Decreased” Despite decrease, all stations remained in “Good to Very Good”
category. Decrease in score can be affected by several factors such as day and
time the station was evaluated and changes in consistency based onevaluations being completed by RSC staff or Rail Fleet QA.
Station Summary for FY19 Q3
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The stations that experienced a decrease were: Expo Line: Culver City, Downtown Santa Monica Gold Line: Lake Av. Green Line: Long Beach Bl. Silver Line: Carson St. Transit Centers: LAC+USC Medical Center, Pico-Rimpau
Minor score decrease due to issues concerning signage, lightto heavy etching in elevators, graffiti, trash, dirty floors,and/or homelessness issues.
Station Summary for FY19 Q3, continued…
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SGV Summary Table for FY19 Q3
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LINE STATION ACTIVITYFY18
Q3
FY18
Q4
FY19
Q1
FY19
Q2
FY19
Q3RATING
SCORING
TRENDS
DATE
INSPECTED
Gold Allen 3,347 N/A N/A N/A N/A 9.2Good to
Very Good
Not
Applicable03/21/2019
Gold Duarte - City of Hope 1,918 9.8 9.7 9.7 9.8 9.8Good to
Very GoodNo Change 03/21/2019
Bus/Silver El Monte Station 10,262 9.1 9.1 9.1 9.1 9.1Good to
Very GoodNo Change 02/25/2019
Gold Lake Avenue 4,038 9.3 9.2 9.1 9.0 8.7Good to
Very GoodDecreased 03/21/2019
Gold Memorial Park 5,661 9.7 9.7 9.4 9.1 9.2Good to
Very GoodImproved 03/21/2019
Bus/Gold Sierra Madre Villa 5,042 8.9 9.0 8.8 8.9 8.9Good to
Very GoodNo Change 03/21/2019
AVERAGE SCORE 9.2 9.2 9.1 9.1 9.1Good to
Very GoodNo Change
Allen Station
San Gabriel Valley Service Area
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LINE STATION ACTIVITYFY18
Q3
FY18
Q4
FY19
Q1
FY19
Q2
FY19
Q3RATING
SCORING
TRENDS
DATE
INSPECTED
Gold Allen 3,347 N/A N/A N/A N/A 9.2Good to
Very Good
Not
Applicable03/21/2019
Duarte/City of Hope Station
San Gabriel Valley Service Area
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LINE STATION ACTIVITYFY18
Q3
FY18
Q4
FY19
Q1
FY19
Q2
FY19
Q3RATING
SCORING
TRENDS
DATE
INSPECTED
Gold Duarte - City of Hope 1,918 9.8 9.7 9.7 9.8 9.8Good to
Very GoodNo Change 03/21/2019
El Monte Station
San Gabriel Valley Service Area
10
LINE STATION ACTIVITYFY18
Q3
FY18
Q4
FY19
Q1
FY19
Q2
FY19
Q3RATING
SCORING
TRENDS
DATE
INSPECTED
Bus/Silver El Monte Station 10,262 9.1 9.1 9.1 9.1 9.1Good to
Very GoodNo Change 02/25/2019
Lake Avenue Station
San Gabriel Valley Service Area
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LINE STATION ACTIVITYFY18
Q3
FY18
Q4
FY19
Q1
FY19
Q2
FY19
Q3RATING
SCORING
TRENDS
DATE
INSPECTED
Gold Lake Avenue 4,038 9.3 9.2 9.1 9.0 8.7Good to
Very GoodDecreased 03/21/2019
Memorial Park Station
San Gabriel Valley Service Area
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LINE STATION ACTIVITYFY18
Q3
FY18
Q4
FY19
Q1
FY19
Q2
FY19
Q3RATING
SCORING
TRENDS
DATE
INSPECTED
Gold Memorial Park 5,661 9.7 9.7 9.4 9.1 9.2Good to
Very GoodImproved 03/21/2019
Sierra Madre Villa Station
San Gabriel Valley Service Area
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LINE STATION ACTIVITYFY18
Q3
FY18
Q4
FY19
Q1
FY19
Q2
FY19
Q3RATING
SCORING
TRENDS
DATE
INSPECTED
Bus/Gold Sierra Madre Villa 5,042 8.9 9.0 8.8 8.9 8.9Good to
Very GoodNo Change 03/21/2019
Restructuring and expansion of Station Evaluation Program Staff continues to work on the expansion and restructuring of the
Station Evaluation Program. In FY19 Q4, staff will use automated data collection application
to collect station inspection data. Procurement of the contractor will be finalized and training of
contracted staff will begin. New staff has been added to the RSC Team. A Facilities Maintenance
Supervisor and two Transportation Planners have been assigned tomanage and oversee the new Station Evaluation Program.
Schedule inspections for FY19 Q4.
Next Steps
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Questions?
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