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QUICK START - Blue Cross Blue Shield Association€¦ · Responsive Design Navigation Guide...

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QUICK START GUIDE
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Page 1: QUICK START - Blue Cross Blue Shield Association€¦ · Responsive Design Navigation Guide Password Manager Commission Statements Group Tools ... and you will get a temporary password

QUICK START GUIDE

Page 2: QUICK START - Blue Cross Blue Shield Association€¦ · Responsive Design Navigation Guide Password Manager Commission Statements Group Tools ... and you will get a temporary password

TABLE OF CONTENTS

Getting Started

Responsive Design

Navigation Guide

Password Manager

Commission Statements

Group Tools

Individual Tools

Medicare Tools

Blue Access for EmployersSM (BAE)

Producer Services

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Page 3: QUICK START - Blue Cross Blue Shield Association€¦ · Responsive Design Navigation Guide Password Manager Commission Statements Group Tools ... and you will get a temporary password

GETTING STARTED

Note: When you receiveyour temporary password, you will be required to change it before logging in to BAP.

Not registered?

Go to producers.hcsc.net/producers/login and click Register Now.

Enter the following information: • BCBSTX producer number • National producer number • ZIP code on your producer agreement

Click Submit.

A confirmation will appear, and you will get a temporary password via email.

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This Blue Cross and Blue Shield of Texas (BCBSTX) Blue Access for Producers (BAP) Quick Start Guide highlights online tools that are available to help grow your business.

Already Registered?

Go to bcbstx.com/producer and enter your login information.

Page 4: QUICK START - Blue Cross Blue Shield Association€¦ · Responsive Design Navigation Guide Password Manager Commission Statements Group Tools ... and you will get a temporary password

BAP’s clean, modern design is responsive and user-friendly. Its layout uses simple icons and is clearly organized so that you can get to the powerful business tools you need with the click of a button.

BAP is also optimized for smartphones and tablets so you can use them without losing features or functionality. Quote and enroll on the go!

BAP is compatible with Internet Explorer 9 and above, Firefox, Chrome, Android and Apple iOS. It is not compatible with Internet Explorer 8 or Windows phones.

RESPONSIVE DESIGN

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Page 5: QUICK START - Blue Cross Blue Shield Association€¦ · Responsive Design Navigation Guide Password Manager Commission Statements Group Tools ... and you will get a temporary password

NAVIGATION GUIDE

Producer Home: View your real-time commission statements. Quickly access Group, Individual and Medicare tools. Stay up-to-date with the latest news and features.

Blue Access for EmployersSM (BAE): View employer information, print member ID cards and perform a variety of administrative tasks on behalf of your accounts.

Commission Statements: Review your commission statements and a snapshot of your account-specific information.

Group Tools: Obtain quotes, track the progress of applications and much more.

Individual Tools: Use these tools to quote, enroll and track for your individual business. Create tailored proposals and generate quotes for prospects. Check on the status of payments and applications.

Medicare Tools: Use these tools to enhance your portfolio. Learn how to obtain certification and get information about Medicare coverage options and supplemental plans. Create quotes and enroll members online.

Contact Us: Click here to contact us with questions or concerns.

Help Desk: Call 888-706-0583 for questions about BAP.

Producer Services: Submit issues and track their progress toward resolution.

Password Manager: Securely manage access to your account. Create individual user names and passwords for delegate producers. Grant or restrict access to certain features and content.

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Logout: Log out here to ensure your data’s safety and security.

Features: Get informative highlights about new tools, features, products and promotions. Read handy tips for getting the most out of BAP.

Recent News: View the latest information about products and site enhancements.

Newsletters: Access recent producer newsletters.

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Page 6: QUICK START - Blue Cross Blue Shield Association€¦ · Responsive Design Navigation Guide Password Manager Commission Statements Group Tools ... and you will get a temporary password

PASSWORD MANAGER

Password Manager lets the primary producer create logins for delegate producers. To access Password Manager, click Password Manager at the top right side of the homepage.

• Add, revoke or reinstate a delegate producer’s access

• Assign specific security roles

• Modify a user’s information

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Page 7: QUICK START - Blue Cross Blue Shield Association€¦ · Responsive Design Navigation Guide Password Manager Commission Statements Group Tools ... and you will get a temporary password

COMMISSION STATEMENTS

The BAP homepage displays commission statements and other important documentation. Click on the Interactive Commission Reporting Tool to get to your commission statements. You can also click on the link below the name of a particular month to download a PDF of your commission statement.

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Page 8: QUICK START - Blue Cross Blue Shield Association€¦ · Responsive Design Navigation Guide Password Manager Commission Statements Group Tools ... and you will get a temporary password

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Manage your group business efficiently with this suite of user-friendly tools. Quote rates for prospects, track the progress of applications, enroll groups and see member-level rates.

GROUP TOOLS

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Page 9: QUICK START - Blue Cross Blue Shield Association€¦ · Responsive Design Navigation Guide Password Manager Commission Statements Group Tools ... and you will get a temporary password

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INDIVIDUAL TOOLS

Manage your individual business quickly and easily. Send prospective clients quotes, assist them with enrollment and track their applications.

Page 10: QUICK START - Blue Cross Blue Shield Association€¦ · Responsive Design Navigation Guide Password Manager Commission Statements Group Tools ... and you will get a temporary password

MEDICARE TOOLS

Provide quotes for prospective clients. Track submitted and incomplete applications and delete invalid submissions. Enroll members in the Medicare Supplement Plan, the Medicare Advantage Prescription Drug Plan and the stand-alone Prescription Drug Plan.

Note: The Medicare tools displayed on the homepage will vary depending on which roles you are assigned.

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Page 11: QUICK START - Blue Cross Blue Shield Association€¦ · Responsive Design Navigation Guide Password Manager Commission Statements Group Tools ... and you will get a temporary password

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BLUE ACCESS FOR EMPLOYERS

You can quickly get to Blue Access for Employers (BAE) from BAP. BAE is a secure website that lets you perform transactions such as enrollment, administrative and reporting activities on behalf of your accounts.

On the BAP homepage, click on the BAE logo at the top of the page.

Next, on the BAE Account Search page, select the account you wish to access from the list.

If the account you are looking for is not in the list, use the search fields. Enter the account name or number and then click Find.

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Page 12: QUICK START - Blue Cross Blue Shield Association€¦ · Responsive Design Navigation Guide Password Manager Commission Statements Group Tools ... and you will get a temporary password

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PRODUCER SERVICES

Request assistance for a variety of common producer administrative inquires. Upload supporting documents and track requests in real time.

Select Producer Services.

Click on Request Assistance.

Choose a service area.

To track progress, click on Existing Request Tickets.

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Page 13: QUICK START - Blue Cross Blue Shield Association€¦ · Responsive Design Navigation Guide Password Manager Commission Statements Group Tools ... and you will get a temporary password

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NOTES

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Page 14: QUICK START - Blue Cross Blue Shield Association€¦ · Responsive Design Navigation Guide Password Manager Commission Statements Group Tools ... and you will get a temporary password

A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association 54298.0516

bcbstx.com/producer


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