of 26
7/30/2019 QuickServer gateway start up guide
1/26
APPLICABILITY & EFFECTIVITY
Effective for all systems manufactured after October 2010
QuickServer Start-up Guide
FS-QS-1010/1011
Kernel Version: 5.19
Document Revision: 8
7/30/2019 QuickServer gateway start up guide
2/26
QuickServer Start-up Guide Table of Contents
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
TABLE OF CONTENTS
1 Equipment Set-up .......................................................................................................................................... 4
1.1 Supplied equipment....................................................................................................................................... 4
1.2 BTL Mark BACnet Testing Laboratory ......................................................................................................... 4
1.3 Mounting ....................................................................................................................................................... 4
1.4 Dimensions .................................................................................................................................................... 5
1.4.1 Dimension Drawing FS-QS-1010-XXXX ................................................................................................... 51.4.2 Dimension Drawing FS-QS-1011-XXXX ................................................................................................... 6
1.5 Wiring ............................................................................................................................................................ 7
1.6 Specifications ................................................................................................................................................. 7
2 Installing the QuickServer .............................................................................................................................. 8
2.1 RS-485 Connection R2 port ............................................................................................................................ 8
2.2 RS-485 Connection R1 port ............................................................................................................................ 8
2.2.1 RS-485 Connection R1 Port (Only on Non-LonWorks QuickServers) ...................................................... 8
2.2.2 QuickServer LonWorks (FS-QS-1011-XXXX) ......................................................................................... 8
2.3 Configure the DIP Switches ............................................................................................................................ 9
2.3.1 Using A0 A7 to set Node ID/Device Instance....................................................................................... 9
2.3.2 Using B0 B3 to set Baud Rate .............................................................................................................. 9
2.3.3 DIP Switches S0-S3 ................................................................................................................................. 9
3 Operation ..................................................................................................................................................... 10
3.1 Power up the device .................................................................................................................................... 10
3.2 Install and Run the Utility Software ............................................................................................................. 10
3.3 Connect the PC to the QuickServer over the Ethernet port. ....................................................................... 10
3.4 Connect to the QuickServer Using RUI (Ruinet) .......................................................................................... 11
3.4.1 I - Change IP Address ........................................................................................................................... 11
4 Configuring the QuickServer ........................................................................................................................ 12
4.1 Upload the Sample Configuration File ......................................................................................................... 12
4.2 Change the Configuration File to Meet the Application .............................................................................. 12
4.3 Download the Updated Configuration file ................................................................................................... 12
4.4 Test and Commission the QuickServer ........................................................................................................ 12
Appendix A. Useful Features ................................................................................................................................ 13
Appendix A.1. QuickServer DIP Switch configuration .............................................................................................. 13
Appendix A.1.1. Configure DIP switches A0-A7 ................................................................................................ 13
Appendix A.1.2. Configure DIP switches B0 B3 .............................................................................................. 13
Appendix A.1.3. Configure DIP switches S0 S3 .............................................................................................. 14
Appendix B. Troubleshooting Tips ....................................................................................................................... 15
Appendix B.1. Communicating with the QuickServer over the Network ................................................................ 15
Appendix B.2. Technical support ............................................................................................................................. 15
Appendix C. Limited 2 year Warranty .................................................................................................................. 16
Appendix D. Reference ........................................................................................................................................ 17
Appendix D.1. FS-QS-1010-XXXX LEDs .................................................................................................................... 17
Appendix D.1.1. LED Functions presented in order of Power-up ...................................................................... 17
Appendix D.2. FS-QS-1011-XXXX LEDs .................................................................................................................... 18
Appendix D.3. QuickServer DCC .............................................................................................................................. 19
Appendix D.4. Compliance with UL Regulations ...................................................................................................... 19
7/30/2019 QuickServer gateway start up guide
3/26
QuickServer Serial and LonWorks Start-up Guide Table of Contents
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
Appendix D.5. Address DIP Switch Settings ............................................................................................................. 20
Appendix D.6. Baud DIP Switch Settings.................................................................................................................. 26
7/30/2019 QuickServer gateway start up guide
4/26
QuickServer Start-up Guide Page 4 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
1 EQUIPMENT SET-UP1
QuickServer is a high performance, cost effective Building and Industrial Automation multi-protocol gateway
providing protocol translation between serial, Ethernet, and LonWorks devices and networks.
1.1 Supplied equipment
QuickServer Gateway. Preloaded with the two selected drivers (on the FS-QS-1011 one of those drivers is LonWorks). A
sample configuration file is also pre-loaded onto the QuickServer.
All instruction manuals, driver manuals, configuration manuals and support utilities are available on
the USB drive provided in the optional accessory kit, or on-line atwww.fieldserver.com/QS_Support/
Accessory kit (Optional) (Part # FS-8915-36-QS) including:
7-ft CAT5 cable with RJ45 connectors at both ends
Power Supply -110/220V (p/n 69196)
DIN Rail mounting bracket
Screwdriver for connecting to terminals
USB Flash drive loaded with:
o QuickServer Start-up Guide
o
FieldServer Configuration Manualo FieldServer Utilities Manual
o All FieldServer Driver Manuals
o Support Utilities
o Any additional folders related to special files configured for a specific QuickServer
o Additional components as required - See Driver Manual Supplement for details
1.2 BTL Mark BACnet Testing Laboratory
The BTL mark is a symbol that indicates to a consumer that a product has passed a
series of rigorous tests conducted by an independent laboratory which verifies that the
product correctly implements the BACnet features claimed in the listing. The mark is a
symbol of a high-quality BACnet product. For more information about the BACnet
Testing Laboratory go to:http://www.bacnetinternational.net/btl/.
1.3 Mounting
The following mounting options are available:
Product comes with tabs for wall or surface mount. These can be snapped off if not required.
DIN Rail Mounting Bracket - included in the Accessory Kit or ordered separately (Part # FS-8915-35-
QS)
1 LonWorks is a registered trademark of Echelon Corporation
Metasys is a registered trademark of Johnson Controls Inc.
BACnet is a registered trademark of ASHRAE
Tab
Din Rail
http://www.fieldserver.com/QS_Support/http://www.fieldserver.com/QS_Support/http://www.fieldserver.com/QS_Support/http://www.bacnetinternational.net/btl/http://www.bacnetinternational.net/btl/http://www.bacnetinternational.net/btl/http://www.bacnetinternational.net/btl/http://www.fieldserver.com/QS_Support/7/30/2019 QuickServer gateway start up guide
5/26
QuickServer Start-up Guide Page 5 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
1.4 Dimensions
1.4.1 Dimension Drawing FS-QS-1010-XXXX
RS485+
RS485-
RS485GND
ETHERNET
CLASS 2
5V
9-30V or
+ - GND GNDV+ V-
FRAME GND- PWR
+PWR
RS 485+RS 485 -
RS 485 GND
S3
S2
S1
S0
B3
B2
B1
B0
A7
A6
A5
A4
A3
A2
A1
A0
QuickServerSerial-Ethernet
FieldServerTechnologies
(408) 262-2299
www.fieldserver.com
R1 Port
R2 Port
7/30/2019 QuickServer gateway start up guide
6/26
QuickServer Start-up Guide Page 6 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
1.4.2 Dimension Drawing FS-QS-1011-XXXX
LonWorks
INSERTSMALLSCREWDRIVER
TILTTOWARDLonWorksPORTTO
ACTIVATESERVICEPIN
ETHERNET
CLASS 2
5V
9-30V or
+ - GND GNDV+ V-
S3S2S1S0B3B2B1B0
A7A6A5A4A3A2A1A0
FRAME GND- PWR
+PWR
RS 485+RS 485 -
RS 485 GND
SrviceP
inSrviceP
in
QuickServerLonWorksR
FieldServerTechnologies
(408)262-2299
www.fieldserver.com
LonWorks Port
R2 Port
7/30/2019 QuickServer gateway start up guide
7/26
QuickServer Start-up Guide Page 7 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
1.5 Wiring
9-30VDC or 9-30V AC must be connected to the terminal block.
1.6 Specifications
FS-QS-1010-XXXX FS-QS-1011-XXXX
Available Ports
One 6-pin Phoenix connector, one RS-485 +/-
ground port, power +/- frame ground port
One 3-pin RS-485 Phoenix connector, one RS-
485 +/- ground port
One Ethernet-10/100 port
One 6-pin Phoenix connector, one RS-485 +/-
ground port, power +/- frame ground port
2-pin FTT-10 LonWorks port
One Ethernet-10/100 port
Power
Requirements
9-30 VDC or 9-30V AC or 5 VDC,
Current draw @ 12V, 150 mA
9-30 VDC or VAC or 5 VDC,
Current draw @ 12V, 279 mA
Surge Suppression
EN61000-4-2 ESD EN61000-4-3 EMC EN61000-4-4 EFT
Physical Dimensions(excluding the external power supply)
(WxDxH): 5.05 x 2.91 x 1.6 in. (12.82 x 7.39 x 4.06 cm) excluding mounting tabsWeight: 0.4 lbs (0.2 Kg)
Environment:
Operating Temperature: -40C to 75C (-40F to167F)
Humidity: 5 - 90% RH (non-condensing)
Approvals:
UL/ULC 916
BTL Mark
FCC part 15 pending
CE Mark pending
LonMark pending, Modbus
(Specifications subject to change without notice)
2XXXX at the end of the part number identifies the code for the specific drivers included in the QuickServer. Refer to Appendix D.3
7/30/2019 QuickServer gateway start up guide
8/26
QuickServer Start-up Guide Page 8 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
2 INSTALLING THE QUICKSERVER
2.1 RS-485 Connection R2 port
Connect to the 3 pins on the left-hand-side of the 6 pin connector as shown.
2.2 RS-485 Connection R1 port
2.2.1 RS-485 Connection R1 Port (Only on Non-LonWorks QuickServers)
Connect to the 3-pin connector as shown.
2.2.2 QuickServer LonWorks (FS-QS-1011-XXXX)
Connect the QuickServer to the LonWorks terminal using a twisted pair non-shielded cable.
To commission the QuickServer LonWorks port, insert a small screwdriver in the commissioning hole on the face of
the QuickServers enclosure to access the Service Pin. See the instructions on the QuickServer as to which way to
toggle the screwdriver during commissioning.
+ - GND
+ - GND
LonWorks Service P
LonWorks Terminal
7/30/2019 QuickServer gateway start up guide
9/26
QuickServer Start-up Guide Page 9 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
2.3 Configure the DIP Switches
The DIP switches on the QuickServer allow users to set the Baud Rate, Node-ID, and MAC address. If a custom
configuration has been purchased, these DIP switches will have been configured at the factory. If doing a self
configuration, each of these DIP switches will have to be configured. Although it is technically possible to
configure the DIP switches in a variety of ways, it is recommended that the banks are configured as laid out in this
manual. It is necessary to restart the QuickServer in order for the DIP switch changes to take effect.
2.3.1 Using A0 A7 to set Node ID/Device Instance.
Refer to Appendix A.1 for configuration example.
The A bank can set the Node-ID/Device Instance for any protocol which requires one.
DIP switches A0 A7 can be also be used to set MAC Address for BACnet MS/TP. See the DIP switch settings for
the full range of addresses in Appendix D.5
Address 1 ... 128 ... 255
A0 On . Off . On
A1 Off . Off . OnA2 Off . Off . On
A3 Off . Off . On
A4 Off . Off . On
A5 Off . Off . On
A6 Off . Off . On
A7 Off . On . On
2.3.2 Using B0 B3 to set Baud Rate
Refer to Appendix A.1 for configuration example.
The DIP switches B0 B3 can be set for standard
Baud Rates between 110 and 115200 Baud. Refer to
Appendix D.6 for DIP switch settings.
2.3.3 DIP Switches S0-S3
Refer to Appendix A.1 and Appendix A.1.3 for
configuration example. The S0 - S3 DIP switch
selection is read directly into a Data Array. This
Data_Array value can be used for customizedoperations such as configuration selection.
7/30/2019 QuickServer gateway start up guide
10/26
QuickServer Start-up Guide Page 10 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
3 OPERATION
3.1 Power up the device
Apply power to the device. Ensure that the power supply used complies with the specifications provided in.
Ensure that the cable is grounded using the Frame GND terminal. The QuickServer is factory set for 9-
30VDC/VAC, but can be set to operate at 5VDC.
3.2 Install and Run the Utility Software
Download the RUINET Utilities from the FieldServer website or the USB Flash Drive provided (under
Utilities section Install.zip)
Run Install.zip and follow the installation instructions.
Once installed, the FieldServer Utilities can be located in the Windows Start menu and as a desktop icon.
3.3 Connect the PC to the QuickServer over the Ethernet port.
Disable any wireless Ethernet adapters on the PC/Laptop.
Disable firewall and virus protection software .
Connect an Ethernet cable between the PC and QuickServer or connect the QuickServer and the PC to the
Hub/switch using a straight cat5 cable.
The Default IP Address of the QuickServer is 192.168.2.X, Subnet Mask is 255.255.255.0. If the PC and the
QuickServer are on different IP Networks, assign a Static IP Address to the PC on the 192.168.2.0 network.
Click on the RUIPING Utility. If the IP Address of the QuickServer module appears on the screen, the
QuickServer is running.
Ethernet Port
+ - GND
7/30/2019 QuickServer gateway start up guide
11/26
QuickServer Start-up Guide Page 11 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
Select Start|Programs|FieldServer Utilities; click on the Ruiping Utility. The display should show:
3.4 Connect to the QuickServer Using RUI (Ruinet) 3
The Remote User Interface utility (RUINET) is the utility that configures the settings and operations of the
QuickServer
Double click on the debugging utility, RUINET4 (Remote User Interface). The following screen will
appear: (If Ruinet does not automatically display the main menu, select the QuickServer by typing the 2-
digit number to the left of the title name.)
3.4.1 I - Change IP Address
From the main menu, press Ito enter the Edit IP Address Settings menu.
Press 1to modify the IP address of the Ethernet adapter
Type in a new IP address in the format XXX.XXX.XXX.XXX (specific to each QuickServer) and press .
If necessary, press2to change the netmask.
If necessary, press3to change the Gateway.
3 If necessary, refer to Appendix A for troubleshooting tips.
4 A user manual for the Ruinet Utility is available at the Tech Support/Download section at www.fieldserver.com.
QuickServer
Name
QuickServer
Version
IP Number
7/30/2019 QuickServer gateway start up guide
12/26
QuickServer Start-up Guide Page 12 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
4 CONFIGURING THE QUICKSERVER
4.1 Upload the Sample Configuration File
The configuration ofthe QuickServer is provided to the QuickServers operating system via a comma-delimited file
called CONFIG.CSV.
If a custom configuration was ordered, the QuickServer will be programmed with the relevant device registers inthe Config.csv file for the first time start-up. If not, the product is shipped with a sample config.csv that shows an
example of the drivers ordered.
In the main menu of the Remote User Interface screen, type U to upload the configuration. Then type U again.
The Remote User Interface Utility will fetch the default configuration and put it into the Configuration File folder
(Start|Programs|FieldServerUtilities|Configuration File folder).
4.2 Change the Configuration File to Meet the Application
Refer to the FieldServer Configuration Manual in conjunction with the Driver supplements for information on
configuring the QuickServer. Seewww.fieldserver.com/QS_Support/for specific details.
4.3 Download the Updated Configuration file
Before attempting to send files to the QuickServer, ensure that the files are in the configuration file
folder. Refer to the FieldServer Utilities manual for further information.
From the main menu, type "D" to access the download menu,
Type "L" (for local filename) to specify the name and extension of the file to be sent to the QuickServer.
Hit when done.
The Remote User Interface Utility will automatically select config.csv for download of csv files. On rare
occasions where other files need to be downloaded to the QuickServer type O for other files, then type
R to specify the remote filename needed on the QuickServer.
When satisfied that the correct file names are specified, Type "D" to download the file to the QuickServer.The Remote User Interface Utility will display a menu showing download progress.
Note: the Remote User Interface Utility will indicate when download is complete. DO NOT reset the
QuickServer before this message displays as this could corrupt the QuickServer.
Once download is complete, hit to get back to the main menu and use the "!" option (or simply
cycle power to the QuickServer) to put the new file into operation. Note that it is possible to do multiple
downloads to the QuickServer before resetting it.
4.4 Test and Commission the QuickServer
Connect the QuickServer to the third party device(s), and test the application.
From the main menu of Ruinet, type O to see the number of messages on each protocol.
In case of problems, refer to Appendix B.1 or the Troubleshooting Guide which can be found at
www.fieldserver.com/QS_Support/
http://www.fieldserver.com/QS_Support/http://www.fieldserver.com/QS_Support/http://www.fieldserver.com/QS_Support/http://www.fieldserver.com/QS_Support/http://www.fieldserver.com/QS_Support/http://www.fieldserver.com/QS_Support/http://www.fieldserver.com/QS_Support/7/30/2019 QuickServer gateway start up guide
13/26
QuickServer Start-up Guide Page 13 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
Appendix A.Useful Features
Appendix A.1.QuickServer DIP Switch configuration
There are 3 DIP switches available on the QuickServer.
A Address DIP Switch
B Baud rate DIP Switch
S Secondary DIP Switch
The following sections describe how to set up the DIP switches in the configuration file. To configure the use of
the DIP switches, buffers need to be declared in the Data Arrays section which will enable them.
Data_Arrays
Data_Array_Name , Data_Format , Data_Array_Length , Data_Array_Function , Scan_Interval
DA_A , UINT16 , 1 , Dip_Switches_A , 2s
DA_B , BAUD , 1 , Dip_Switches_B , 2s
DA_S , UINT16 , 1 , Dip_Switches_S , 2s
Appendix A.1.1. Co nf ig ur e DIP switc hes A0-A7
To configure DIP switches A0-A7 to adjust the Device Id, BACnet MAC address, or both, the dynamic parameters
field needs to be added to the configuration file.
Dynamic_Parameters
Function , Data_Array_Name , Data_Array_offset , Descriptor_Name , Low_Limit , High_Limit
Change_Node_ID , DA_A , 0 , Node_Name_A , 1 , 4194303
Change_System_MAC_Addr , DA_A , 0 , Title_A , 1 , 254
Appendix A.1.2. Co nf ig ur e DIP switc hes B0 B3
To configure DIP switches B0-B3 to adjust the baud rate, the dynamic parameters field needs to be added to the
configuration file.
Dynamic_Parameters
Function , Data_Array_Name , Data_Array_Offset , Descriptor_Name
Baud_Rate , DA_BAUD , 0 , P1
7/30/2019 QuickServer gateway start up guide
14/26
QuickServer Start-up Guide Page 14 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
Appendix A.1.3. Co nf ig ur e DIP switc hes S0 S3
The S0 - S3 DIP switch selection is read directly into a Data Array. This Data Array value can be used for customized
operations such as config file selection which allows a fieldserver to be loaded with several configs / profiles that
are selected based on a data array value. See the example below where a Config Table and Dynamic Parameter can
be used in conjunction with the DIP Switches to achieve this type of customization. .
In this example, 5 configs will need to be downloaded to the QuickServer: config.csv (base config), profile1.csv,
profile2.csv, profile3.csv and profile4.csv. The profile configs will be configured as per FieldServer standardconfiguration templates. The base config will be used to select the appropriate profile config to load.
Column Title Function Legal Values
Config_Table_Name Provide name for Config Table
Up to 32
alphanumeric
characters
Table_Index_ValueA unique value that will be used to identify which table entry needs to
be used.
Table_StringA String value, representing the filename of the profile to be loaded
for the corresponding Table_Index_Value.
1-10, 000
Restart_Method*
The specified config or profile is loaded on start-up. If the parameteris configured as On_Change, the QuickServer will restart and reload
the specified config every time the Data_Array value changes.
Otherwise the config or profile will remain unchanged even if the
Data_Array value changes.
On_Change,
Never,_
Data_Arrays
Data_Array_Name , Data_Format , Data_Array_Length , Data_Array_Function , Scan_Interval
DA_LOAD_CSV , UINT16 , 1 , Dip_Switches_S , 2s
Config_Table
Config_Table_Name , Table_String , Table_Index_Value
csvfilenames , profile1.csv , 1 // Profile config 1
csvfilenames , profile2.csv , 2 // Profile config 2
csvfilenames , profile3.csv , 3 // Profile config 3
csvfilenames , profile4.csv , 4 // Profile config 4
Dynamic_Parameters
Function , Data_Array_Name , Data_Array_Offset , Config_Table_Name , Restart_Method
load_csv , DA_LOAD_CSV , 2 , csvfilenames , On_Change
Note: In this example the value 0 has no operation, so if 0 is read on the dip switches no profile will be loaded.
Similarly values larger than 4 will be ignored.
7/30/2019 QuickServer gateway start up guide
15/26
QuickServer Start-up Guide Page 15 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
Appendix B.Troubleshooting Tips
Appendix B.1.Communicating with the QuickServer over the Network
Confirm that the network cabling is correct.
Confirm that the computer network card is operational and correctly configured.
Confirm that there is an Ethernet adapter installed in the PCs Device Manager List, and that it is
configured to run the TCP/IP protocol.
Check that the IP netmask of the PC matches the QuickServer. The Default IP Address of the QuickServer
is 192.168.2.X, Subnet Mask is 255.255.255.0.
Go to Start|Run
Type in ipconfig
The account settings should be displayed.
Ensure that the IP address is 102.168.2.X and the netmask 255.255.255.0
Ensure that the PC and QuickServer are on the same IP Network, or assign a Static IP Address to the PC on
the 192.168.2.0 network.
If using Windows XP, ensure that the firewall is disabled.
Ensure that all other Ethernet cards active on the PC, especially wireless adapters are disabled.
Refer to the FieldServer Troubleshooting Guide which can be found atwww.fieldserver.com/QS_Support/
for further information
Appendix B.2.Technical support
Before contacting Technical support to report an issue, go to Start|Programs|FieldServer utilities|Tools and run
the FST_Diag program. Take a log (See ENote0058 in the folder called Library on the USB Flash Drive). Send thislog together with a detailed description of the problem to [email protected] for evaluation.
Note that while all necessary documentation is shipped with the FieldServer on the USB flash drive, these
documents are constantly being updated. Newer versions may be available on the web at
www.fieldserver.com/QS_Support/
http://www.fieldserver.com/QS_Support/http://www.fieldserver.com/QS_Support/http://www.fieldserver.com/QS_Support/http://www.fieldserver.com/QS_Support/http://www.fieldserver.com/QS_Support/http://www.fieldserver.com/QS_Support/http://www.fieldserver.com/QS_Support/7/30/2019 QuickServer gateway start up guide
16/26
QuickServer Start-up Guide Page 16 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
Appendix C.Limited 2 year Warranty
FieldServer Technologies warrants its products to be free from defects in workmanship or material under normal
use and service for two years after date of shipment. FieldServer Technologies will repair or replace any
equipment found to be defective during the warranty period. Final determination of the nature and responsibility
for defective or damaged equipment will be made by FieldServer Technologies personnel.
All warranties hereunder are contingent upon proper use in the application for which the product was intended
and do not cover products which have been modified or repaired without FieldServer Technologies approval or
which have been subjected to accident, improper maintenance, installation or application, or on which original
identification marks have been removed or altered. This Limited Warranty also will not apply to interconnecting
cables or wires, consumables or to any damage resulting from battery leakage.
In all cases FieldServer Technologys responsibility and liability under this warranty shall be limited to the cost of
the equipment. The purchaser must obtain shipping instructions for the prepaid return of any item under this
warranty provision and compliance with such instruction shall be a condition of this warranty.
Except for the express warranty stated above, FieldServer Technologies disclaims all warranties with regard to the
products sold hereunder including all implied warranties of merchantability and fitness and the express warranties
stated herein are in lieu of all obligations or liabilities on the part of FieldServer Technologies for damages
including, but not limited to, consequential damages arising out of/or in connection with the use or performanceof the product.
7/30/2019 QuickServer gateway start up guide
17/26
QuickServer Start-up Guide Page 17 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
Appendix D.Reference
Appendix D.1.FS-QS-1010-XXXX LEDs
Appendix D.1.1. LE D Func tions pr es ent ed in or de r of Po wer-up
Note that the lid on top of the QuickServer has to be removed in order to see the LEDs. Pull on the lid while
holding the R2 port. Please do not hold the wall mount tabs as theses are designed to break off if not required!
Light Description
PWR This is the power light and should show steady green at all times when the QuickServer is powered.
SYS ERR
The SYS ERR LED will go on solid 15 seconds after power up. It will turn off after 5 seconds. A steady
red light will indicate there is a system error on the FieldServer. If this occurs, immediately report
the related system error shown in the error screen of the RUI interface to FieldServer Technologies
for evaluation.
COMM
ERR
COMM ERR LED will go on solid 15 seconds after power up. It will turn off after 5 seconds. A steady
red light will indicate the communications problem if there is a configured node connected to the
FieldServer that is offline. To establish the cause of the error, go to the error screen of the RUI
interface.
Config
ERR
Config ERR LED will go on solid 15 seconds after power up. It will turn off after 5 seconds. A steady
amber light will indicate a configuration error exists in the active configuration. See the Error Screen
in the Remote User Interface for a description of the configuration error.
Node
Offline
Node Offline LED will go on solid 15 seconds after power up. It will turn off after 5 seconds. If the
Node Offline LED stays on solid, a node offline condition has occurred.
PWR LED
UNUSED
R1 RS485 TX
R1 RS485 RX
SYS ERR
COMM ERR
Config ERR
Node Offline
RUN
R2 RS485 TX
R2 RS485 RX LED
7/30/2019 QuickServer gateway start up guide
18/26
QuickServer Start-up Guide Page 18 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
Light Description
Unused 15 seconds after powering up the 4 unused LEDs will turn on solid for 5 seconds, then turn off.
RXOn normal operation of FS-QS-1010, the RX LED will flash when a message is received on the field
port of the QuickServer.
TXOn normal operation of FS-QS-1010, the TX LED will flash when a message is sent on the field port of
the QuickServer
RUN
RUN LED will flash 20 seconds after power up, signifying normal operation. The QuickServer will be
able to access RUINET (refer to Section 3.4 for more information) once this LED starts flashing.
During the first 20 seconds, the LED should be off
Appendix D.2.FS-QS-1011-XXXX LEDs
Note that the lid on top of the QuickServer has to be removed in order to see the LEDs
Light Description
PWR This is the power light and should show steady green at all times when the QuickServer is powered.
LA-PIC AStarts flashing about once per second. This tells us that the PIC in the ProtoCessor has powered up
successfully
GP105
Will go on solid within 45 60 seconds after power up, signifying normal operation. QuickServer will
be able to access RUINET (refer to Section 3.4 for more information) shortly after this LED comes on.
During the first 45-60 seconds the LED should be dark.
PWR
GP 105
LON
RX
TX
LA PIC A
R2 RS485 TX LED
R2 RS485 RX LED
PWR
7/30/2019 QuickServer gateway start up guide
19/26
QuickServer Start-up Guide Page 19 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
Light Description
Upon successful operation of GP105 the ProtoCessor will go through diagnostics of the field port
communications.
RXOn normal operation of FS-QS-1011, the RX LED will flash when a message is received on the LON
port of the QuickServer.
TX
On normal operation of FS-QS-1011, the TX LED will flash when a message is sent on the LON port of
the QuickServer
LONWhen the unit is first powered up, before commissioning has occurred, this LED will flash. Once the
unit is commissioned, the LED will stay off during normal operation
Appendix D.3.QuickServer DCC
Driver Code
BACnet/IP BACnet MS/TP 0285
BACnet/IP LonWorks 0131
JCI Metasys N2 LonWorks 0097JCI Metasys N2 BACnet MS/TP 0309
JCI Metasys N2 BACnet/IP 0122
Modbus RTU BACnet MS/TP 0367
Modbus RTU BACnet/IP 0104
Modbus RTU JCI Metasys N2 0038
Modbus RTU LonWorks 0085
Modbus TCP BACnet/IP 0237
Modbus TCP LonWorks 0154
Modbus TCP BACnet MS/TP 0419
Modbus TCP JCI Metasys N2 0117SNMP BACnet/IP 0333
SNMP LonWorks 0337
SNMP JCI Metasys N2 0150
Appendix D.4.Compliance with UL Regulations
For UL compliance, the following instructions must be met when operating the QuickServer.
The units shall be powered by listed LPS or Class 2 power supply suited to the expected operating
temperature range.
The interconnecting power connector and power cable shall:
Comply with local electrical code.
Be suited to the expected operating temperature range.
Meet the current and voltage rating for the QuickServer/Net
Furthermore, the interconnecting power cable shall:
Be of length not exceeding 3.05m (118.3)
Be constructed of materials rated VW-1 or FT-1 or better.
7/30/2019 QuickServer gateway start up guide
20/26
QuickServer Start-up Guide Page 20 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
If the unit is to be installed in an operating environment with a temperature above 65 C, it should be
installed in a Restricted Access Area requiring a key or a special tool to gain access
This device must not be connected to a LAN segment with outdoor wiring.
Appendix D.5.Address DIP Switch Settings
Address A0 A1 A2 A3 A4 A5 A6 A70 Off Off Off Off Off Off Off Off
1 On Off Off Off Off Off Off Off
2 Off On Off Off Off Off Off Off
3 On On Off Off Off Off Off Off
4 Off Off On Off Off Off Off Off
5 On Off On Off Off Off Off Off
6 Off On On Off Off Off Off Off
7 On On On Off Off Off Off Off
8 Off Off Off On Off Off Off Off
9 On Off Off On Off Off Off Off
10 Off On Off On Off Off Off Off
11 On On Off On Off Off Off Off
12 Off Off On On Off Off Off Off
13 On Off On On Off Off Off Off
14 Off On On On Off Off Off Off
15 On On On On Off Off Off Off
16 Off Off Off Off On Off Off Off
17 On Off Off Off On Off Off Off
18 Off On Off Off On Off Off Off
19 On On Off Off On Off Off Off
20 Off Off On Off On Off Off Off21 On Off On Off On Off Off Off
22 Off On On Off On Off Off Off
23 On On On Off On Off Off Off
24 Off Off Off On On Off Off Off
25 On Off Off On On Off Off Off
26 Off On Off On On Off Off Off
27 On On Off On On Off Off Off
28 Off Off On On On Off Off Off
29 On Off On On On Off Off Off
30 Off On On On On Off Off Off
31 On On On On On Off Off Off
32 Off Off Off Off Off On Off Off
33 On Off Off Off Off On Off Off
34 Off On Off Off Off On Off Off
35 On On Off Off Off On Off Off
36 Off Off On Off Off On Off Off
37 On Off On Off Off On Off Off
38 Off On On Off Off On Off Off
7/30/2019 QuickServer gateway start up guide
21/26
QuickServer Start-up Guide Page 21 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
Address A0 A1 A2 A3 A4 A5 A6 A7
39 On On On Off Off On Off Off
40 Off Off Off On Off On Off Off
41 On Off Off On Off On Off Off
42 Off On Off On Off On Off Off
43 On On Off On Off On Off Off
44 Off Off On On Off On Off Off45 On Off On On Off On Off Off
46 Off On On On Off On Off Off
47 On On On On Off On Off Off
48 Off Off Off Off On On Off Off
49 On Off Off Off On On Off Off
50 Off On Off Off On On Off Off
51 On On Off Off On On Off Off
52 Off Off On Off On On Off Off
53 On Off On Off On On Off Off
54 Off On On Off On On Off Off
55 On On On Off On On Off Off
56 Off Off Off On On On Off Off
57 On Off Off On On On Off Off
58 Off On Off On On On Off Off
59 On On Off On On On Off Off
60 Off Off On On On On Off Off
61 On Off On On On On Off Off
62 Off On On On On On Off Off
63 On On On On On On Off Off
64 Off Off Off Off Off Off On Off
65 On Off Off Off Off Off On Off66 Off On Off Off Off Off On Off
67 On On Off Off Off Off On Off
68 Off Off On Off Off Off On Off
69 On Off On Off Off Off On Off
70 Off On On Off Off Off On Off
71 On On On Off Off Off On Off
72 Off Off Off On Off Off On Off
73 On Off Off On Off Off On Off
74 Off On Off On Off Off On Off
75 On On Off On Off Off On Off
76 Off Off On On Off Off On Off
77 On Off On On Off Off On Off
78 Off On On On Off Off On Off
79 On On On On Off Off On Off
80 Off Off Off Off On Off On Off
81 On Off Off Off On Off On Off
82 Off On Off Off On Off On Off
83 On On Off Off On Off On Off
84 Off Off On Off On Off On Off
7/30/2019 QuickServer gateway start up guide
22/26
QuickServer Start-up Guide Page 22 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
Address A0 A1 A2 A3 A4 A5 A6 A7
85 On Off On Off On Off On Off
86 Off On On Off On Off On Off
87 On On On Off On Off On Off
88 Off Off Off On On Off On Off
89 On Off Off On On Off On Off
90 Off On Off On On Off On Off91 On On Off On On Off On Off
92 Off Off On On On Off On Off
93 On Off On On On Off On Off
94 Off On On On On Off On Off
95 On On On On On Off On Off
96 Off Off Off Off Off On On Off
97 On Off Off Off Off On On Off
98 Off On Off Off Off On On Off
99 On On Off Off Off On On Off
100 Off Off On Off Off On On Off
101 On Off On Off Off On On Off
102 Off On On Off Off On On Off
103 On On On Off Off On On Off
104 Off Off Off On Off On On Off
105 On Off Off On Off On On Off
106 Off On Off On Off On On Off
107 On On Off On Off On On Off
108 Off Off On On Off On On Off
109 On Off On On Off On On Off
110 Off On On On Off On On Off
111 On On On On Off On On Off112 Off Off Off Off On On On Off
113 On Off Off Off On On On Off
114 Off On Off Off On On On Off
115 On On Off Off On On On Off
116 Off Off On Off On On On Off
117 On Off On Off On On On Off
118 Off On On Off On On On Off
119 On On On Off On On On Off
120 Off Off Off On On On On Off
121 On Off Off On On On On Off
122 Off On Off On On On On Off
123 On On Off On On On On Off
124 Off Off On On On On On Off
125 On Off On On On On On Off
126 Off On On On On On On Off
127 On On On On On On On Off
128 Off Off Off Off Off Off Off On
129 On Off Off Off Off Off Off On
130 Off On Off Off Off Off Off On
7/30/2019 QuickServer gateway start up guide
23/26
QuickServer Start-up Guide Page 23 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
Address A0 A1 A2 A3 A4 A5 A6 A7
131 On On Off Off Off Off Off On
132 Off Off On Off Off Off Off On
133 On Off On Off Off Off Off On
134 Off On On Off Off Off Off On
135 On On On Off Off Off Off On
136 Off Off Off On Off Off Off On137 On Off Off On Off Off Off On
138 Off On Off On Off Off Off On
139 On On Off On Off Off Off On
140 Off Off On On Off Off Off On
141 On Off On On Off Off Off On
142 Off On On On Off Off Off On
143 On On On On Off Off Off On
144 Off Off Off Off On Off Off On
145 On Off Off Off On Off Off On
146 Off On Off Off On Off Off On
147 On On Off Off On Off Off On
148 Off Off On Off On Off Off On
149 On Off On Off On Off Off On
150 Off On On Off On Off Off On
151 On On On Off On Off Off On
152 Off Off Off On On Off Off On
153 On Off Off On On Off Off On
154 Off On Off On On Off Off On
155 On On Off On On Off Off On
156 Off Off On On On Off Off On
157 On Off On On On Off Off On158 Off On On On On Off Off On
159 On On On On On Off Off On
160 Off Off Off Off Off On Off On
161 On Off Off Off Off On Off On
162 Off On Off Off Off On Off On
163 On On Off Off Off On Off On
164 Off Off On Off Off On Off On
165 On Off On Off Off On Off On
166 Off On On Off Off On Off On
167 On On On Off Off On Off On
168 Off Off Off On Off On Off On
169 On Off Off On Off On Off On
170 Off On Off On Off On Off On
171 On On Off On Off On Off On
172 Off Off On On Off On Off On
173 On Off On On Off On Off On
174 Off On On On Off On Off On
175 On On On On Off On Off On
176 Off Off Off Off On On Off On
7/30/2019 QuickServer gateway start up guide
24/26
QuickServer Start-up Guide Page 24 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
Address A0 A1 A2 A3 A4 A5 A6 A7
177 On Off Off Off On On Off On
178 Off On Off Off On On Off On
179 On On Off Off On On Off On
180 Off Off On Off On On Off On
181 On Off On Off On On Off On
182 Off On On Off On On Off On183 On On On Off On On Off On
184 Off Off Off On On On Off On
185 On Off Off On On On Off On
186 Off On Off On On On Off On
187 On On Off On On On Off On
188 Off Off On On On On Off On
189 On Off On On On On Off On
190 Off On On On On On Off On
191 On On On On On On Off On
192 Off Off Off Off Off Off On On
193 On Off Off Off Off Off On On
194 Off On Off Off Off Off On On
195 On On Off Off Off Off On On
196 Off Off On Off Off Off On On
197 On Off On Off Off Off On On
198 Off On On Off Off Off On On
199 On On On Off Off Off On On
200 Off Off Off On Off Off On On
201 On Off Off On Off Off On On
202 Off On Off On Off Off On On
203 On On Off On Off Off On On204 Off Off On On Off Off On On
205 On Off On On Off Off On On
206 Off On On On Off Off On On
207 On On On On Off Off On On
208 Off Off Off Off On Off On On
209 On Off Off Off On Off On On
210 Off On Off Off On Off On On
211 On On Off Off On Off On On
212 Off Off On Off On Off On On
213 On Off On Off On Off On On
214 Off On On Off On Off On On
215 On On On Off On Off On On
216 Off Off Off On On Off On On
217 On Off Off On On Off On On
218 Off On Off On On Off On On
219 On On Off On On Off On On
220 Off Off On On On Off On On
221 On Off On On On Off On On
222 Off On On On On Off On On
7/30/2019 QuickServer gateway start up guide
25/26
QuickServer Start-up Guide Page 25 of 26
FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com
Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: [email protected]
Address A0 A1 A2 A3 A4 A5 A6 A7
223 On On On On On Off On On
224 Off Off Off Off Off On On On
225 On Off Off Off Off On On On
226 Off On Off Off Off On On On
227 On On Off Off Off On On On
228 Off Off On Off Off On On On229 On Off On Off Off On On On
230 Off On On Off Off On On On
231 On On On Off Off On On On
232 Off Off Off On Off On On On
233 On Off Off On Off On On On
234 Off On Off On Off On On On
235 On On Off On Off On On On
236 Off Off On On Off On On On
237 On Off On On Off On On On
238 Off On On On Off On On On
239 On On On On Off On On On
240 Off Off Off Off On On On On
241 On Off Off Off On On On On
242 Off On Off Off On On On On
243 On On Off Off On On On On
244 Off Off On Off On On On On
245 On Off On Off On On On On
246 Off On On Off On On On On
247 On On On Off On On On On
248 Off Off Off On On On On On
249 On Off Off On On On On On250 Off On Off On On On On On
251 On On Off On On On On On
252 Off Off On On On On On On
253 On Off On On On On On On
254 Off On On On On On On On
255 On On On On On On On On
7/30/2019 QuickServer gateway start up guide
26/26
QuickServer Start-up Guide Page 26 of 26
Appendix D.6.Baud DIP Switch Settings
Baud B0 B1 B2 B3
Auto5 Off Off Off Off
110 On Off Off Off
300 Off On Off Off
600 On On Off Off
1200 Off Off On Off
2400 On Off On Off
4800 Off On On Off
9600 On On On Off
19200 Off Off Off On
20833 On Off Off On
28800 Off On Off On
38400 On On Off On
57600 Off Off On On
76800 On Off On On
115200 Off On On On
5 Auto-baud is only supported for BACnet MS/TP