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UNIT I
Question 1
4 out of 4 points
A __________ indicates what an organization's key executives hope to accomplish in the long run.Answer
Selected Answer: strategy
Correct Answer: strategy
Question 2
4 out of 4 points
Effective HRM focuses on __________ rather than record keeping, written procedure, or rules.Answer
Selected Answer: action
Correct Answer: action
Question 3
4 out of 4 points
The degree of wholeness in a job, the feeling of completing a whole job as opposed to contributing to only a portion of a job, is its _______________.Answer
Selected Answer: task identity
Correct Answer: task identity
Question 4
4 out of 4 points
__________ management is a process by which an organization works to determine what needs to be done to accomplish objectives and how they will be achieved.Answer
Selected Answer: Strategic
Correct Answer: Strategic
Question 5
4 out of 4 points
__________ may be less efficient on jobs requiring quick physical response rates.Answer
Selected Answer: Older workers
Correct Answer: Older workers
Question 6
4 out of 4 points
The personnel commission at the federal level is called the:Answer
Selected Answer: U.S. Office of Personnel Management.
Correct Answer: U.S. Office of Personnel Management.
Question 7
4 out of 4 points
Until the 1960s, the personnel function was concerned primarily with __________ employees.Answer
Selected Answer: blue collar
Correct Answer: blue collar
Question 8
4 out of 4 points
Generation Y members are also called __________.Answer
Selected Answer: echo boomers
Correct Answer: echo boomers
Question 9
4 out of 4 points
Workers who plan, decide, and solve problems using databases, computer programs, and other technology-driven information sources are called __________.Answer
Selected Answer: knowledge workers
Correct Answer: knowledge workers
Question 10
4 out of 4 points
__________ made it easier for women to raise a family and also begin a productive career.Answer
Selected Answer: High quality day care
Correct Answer: High quality day care
UNIT II
Question 1
4 out of 4 points
A group of prison guards, six of whom were African-American and three of whom were white, sued for discrimination because a manager at a Denny's restaurant told them that they:Answer
Selected Answer: did not look right together.
Correct Answer: did not look right together.
Question 2
4 out of 4 points
Approximately __________ of all middle- to large-size companies use expatriates.Answer
Selected Answer: 80 percent
Correct Answer: 80 percent
Question 3
4 out of 4 points
What is the single most common factor in expatriates' failure?Answer
Selected Answer: Spouse's inability to adjust to the overseas assignment
Correct Answer: Spouse's inability to adjust to the overseas assignment
Question 4
4 out of 4 points
If a plaintiff proves that a disparate impact exists, an organization may then defend its employment by showing validation or __________.Answer
Selected Answer:
business necessity
Correct Answer: business necessity
Question 5
4 out of 4 points
Which of the following was identified as a problem by the highest percentage of international corporations?Answer
Selected Answer: Finding suitable candidates
Correct Answer: Finding suitable candidates
Question 6
4 out of 4 points
The OFCCP issued Revised Order No. 4, which suggests the format and parts of an Affirmative Action Plan. What do they suggest as the first step in that plan?Answer
Selected Answer: Analyzing under-representation and availability
Correct Answer: Analyzing under-representation and availability
Question 7
4 out of 4 points
An ethnocentric multinational organization generally believes that all key personnel should be __________.Answer
Selected Answer: parent country nationals
Correct Answer: parent country nationals
Question 8
4 out of 4 points
Any employer having a contract with the federal government of at least __________ and employing at least 50 individuals must have an affirmative action plan in writing.Answer
Selected Answer: $50,000
Correct Answer: $50,000
Question 9
4 out of 4 points
The "out of sight, out of mind" syndrome means:Answer
Selected Answer:
expatriates believe they lose ground to domestic peers when it comes to promotions.
Correct Answer:
expatriates believe they lose ground to domestic peers when it comes to promotions.
Question 10
4 out of 4 points
Which of the following will lower an expatriate manager's probability of success?Answer
Selected Answer: Behavioral rigidity
Correct Answer: Behavioral rigidity
UNIT III
Question 1
4 out of 4 points
Forecasting human resource needs depends heavily on __________.Answer
Selected Answer: human judgment
Correct Answer: human judgment
Question 2
4 out of 4 points
The __________ approach to job design emphasizes the proper match between machines and operators.Answer
Selected Answer: biological
Correct Answer: biological
Question 3
4 out of 4 points
__________ are general attributes that employees need to do well across multiple jobs or within the organization as a whole.Answer
Selected Answer: Competencies
Correct Answer: Competencies
Question 4
4 out of 4 points
Which law requires 60 days advance notice of plant closings?Answer
Selected Answer: Worker Adjustment and Retraining Notification Act
Correct Answer: Worker Adjustment and Retraining Notification Act
Question 5
4 out of 4 points
Which method of skills inventory is the fastest and least expensive when many employees are involved?Answer
Selected Answer: Questionnaire
Correct Answer: Questionnaire
Question 6
4 out of 4 points
Of the following individuals, who is the most likely to use the O*NET system to develop job descriptions and specifications?Answer
Selected Answer: The HR professional
Correct Answer: The HR professional
Question 7
4 out of 4 points
Job __________ tries to design jobs in ways that help incumbents satisfy their needs for growth, recognition, and responsibility.Answer
Selected Answer: enrichment
Correct Answer: enrichment
Question 8
4 out of 4 points
__________ gives employees a greater variety of things to do, but these new duties do not include more responsibility or authority.
Answer
Selected Answer: Job enlargement
Correct Answer: Job enlargement
Question 9
4 out of 4 points
An EIS is an __________.Answer
Selected Answer: executive information system
Correct Answer: executive information system
Question 10
4 out of 4 points
Why is succession planning for executive level positions more important than ever before?Answer
Selected Answer:
Because large numbers of aging executives are approaching retirement
Correct Answer: Because large numbers of aging executives are approaching retirement
UNIT IV
Question 1
4 out of 4 points
Organizations frequently expend the most time, effort, and money hiring __________.Answer
Selected Answer: upper-level executives
Correct Answer: upper-level executives
Question 2
4 out of 4 points
Which of the following is the last step of a typical selection decision process?Answer
Selected Answer: Physical examination
Correct Answer: Physical examination
Question 3
4 out of 4 points
At a basic level, all selection programs attempt to identify the applicants who have the highest chance of:Answer
Selected Answer: meeting the organization's standards of performance.
Correct Answer: meeting the organization's standards of performance.
Question 4
4 out of 4 points
Which of the following options would be predominantly responsible for the prohibition against unauthorized recruitment and employment of foreign-born individuals?Answer
Selected Answer: The employer
Correct Answer: The employer
Question 5
4 out of 4 points
The degree to which a test, interview, or performance evaluation measures the ability to perform a job is called __________.Answer
Selected Answer: content validity
Correct Answer: content validity
Question 6
4 out of 4 points
Most executive search firms are __________, which means that the organization pays them a fee whether or not their efforts are successful.Answer
Selected Answer: on retainer
Correct Answer: on retainer
Question 7
4 out of 4 points
__________ is the process by which an organization chooses from a list of applicants the person who best meets the selection criteria for the position available.Answer
Selected Answer: Selection
Correct Answer: Selection
Question 8
4 out of 4 points
Of the Big Five personality factors, conscientiousness and __________ best predict performance across most occupational groupings.Answer
Selected Answer: emotional stability
Correct Answer: emotional stability
Question 9
4 out of 4 points
Anyone interested in selecting a test for use in personnel selection can begin with the __________, which summarizes many of the tests and includes a brief evaluation of their effectiveness.Answer
Selected Answer: Mental Measurements Yearbook
Correct Answer: Mental Measurements Yearbook
Question 10
4 out of 4 points
Recruiters want to see a cover letter that is tailored to the position and __________.Answer
Selected Answer: truthful
Correct Answer: truthful
UNIT V
Question 1
4 out of 4 points
In today's service-based economy, pay often equals __________ of the cash flow of an organization.Answer
Selected Answer: 50 percent
Correct Answer:
50 percent
Question 2
4 out of 4 points
Formal performance evaluation is done primarily for __________ workers.Answer
Selected Answer: white collar
Correct Answer: white collar
Question 3
4 out of 4 points
Because it is often costly, which of the following methods is generally used only for exceptionally important jobs?Answer
Selected Answer: Rating by someone outside the job setting
Correct Answer: Rating by someone outside the job setting
Question 4
4 out of 4 points
Increasing payroll costs and global competition have caused managers in the U.S. to seek ways to increase productivity by linking compensation to employees' __________.Answer
Selected Answer: performance
Correct Answer: performance
Question 5
4 out of 4 points
Employers of __________ must pay a cash wage of at least $2.13 per hour.Answer
Selected Answer: workers who get tips
Correct Answer: workers who get tips
Question 6
4 out of 4 points
In 2001, the average woman earned 74 percent of the earnings of the average __________.Answer
Selected Answer: white male
Correct Answer: white male
Question 7
4 out of 4 points
Raters who see everything as good are considered __________ raters.Answer
Selected Answer: lenient
Correct Answer: lenient
Question 8
4 out of 4 points
A supervisor should open a performance review with __________ remarks.Answer
Selected Answer: positive
Correct Answer: positive
Question 9
4 out of 4 points
Performance evaluation systems break down because they are __________.Answer
Selected Answer: poorly designed
Correct Answer: poorly designed
Question 10
4 out of 4 points
In 1938, the minimum wage was set at __________ per hour.Answer
Selected Answer: 25 cents
Correct Answer: 25 cents
UNIT VI
Question 1
4 out of 4 points
__________ plans offer two distinct advantages: they do not require elaborate cost-accounting systems to calculate awards, and they are easily implemented by companies of any size.Answer
Selected Answer: Profit-sharing
Correct Answer: Profit-sharing
Question 2
4 out of 4 points
The __________ rule was established as the standard for handling and investing pension plan funds.Answer
Selected Answer: prudent man
Correct Answer: prudent man
Question 3
4 out of 4 points
Which of the following benefits is mandatory in all states except Texas?Answer
Selected Answer: Workers' compensation
Correct Answer: Workers' compensation
Question 4
4 out of 4 points
In time of layoff, the basic security for most employees is their __________.Answer
Selected Answer: seniority
Correct Answer: seniority
Question 5
4 out of 4 points
ESOP stands for __________.Answer
Selected Answer:
Employee Stock Ownership Plan
Correct Answer: Employee Stock Ownership Plan
Question 6
4 out of 4 points
__________ initiated the first social security system, back in the 1880s.Answer
Selected Answer: Germany
Correct Answer: Germany
Question 7
4 out of 4 points
The bureaucratic job-based approach used in determining pay will not be used to design pay systems in the future. Instead, the new designs will be ___________ based.Answer
Selected Answer: people
Correct Answer: people
Question 8
4 out of 4 points
In most states, the weekly unemployment benefit amount equals _________ of the worker's average earnings.Answer
Selected Answer: 50 percent
Correct Answer: 50 percent
Question 9
4 out of 4 points
Employees must have been employed for __________ to be eligible for unpaid leave under the Family and Medical Leave Act.Answer
Selected Answer: 1 year
Correct Answer: 1 year
Question 10
4 out of 4 points
__________ incentive plans are one of the newest and fastest-growing reward strategies.Answer
Selected Answer: Small-group
Correct Answer: Small-group
UNIT VII
Question 1
4 out of 4 points
Which of the following is considered an older profession?Answer
Selected Answer: Law
Correct Answer: Law
Question 2
0 out of 4 points
According to the book "The Fifth Discipline," which of the following disciplines is the one upon which all the others are based?Answer
Selected Answer: Team Learning
Correct Answer: Systems Thinking
Question 3
4 out of 4 points
In Stage I, young professionals enter an organization often without an understanding of the organization's __________.Answer
Selected Answer: expectations
Correct Answer: expectations
Question 4
4 out of 4 points
According to a survey by the American Management Association, which of the following is the most widely used approach to career planning?Answer
Selected Answer: Counseling by HR staff or supervisors
Correct Answer: Counseling by HR staff or supervisors
Question 5
4 out of 4 points
__________ is a cross between the case method and an attitude development program.Answer
Selected Answer: Role-playing
Correct Answer: Role-playing
Question 6
4 out of 4 points
When members of a team suspend their assumptions and take up a "think together" mode that embraces the collective good and eschews self-interest, it is a phenomenon called __________.Answer
Selected Answer: dialogue
Correct Answer: dialogue
Question 7
4 out of 4 points
Although each individual and each career will be different, it is reasonable to assume that esteem and self-actualization would be the most important needs in the ___________ phase of their career.Answer
Selected Answer: maintenance
Correct Answer: maintenance
Question 8
4 out of 4 points
___________ is required to assimilate what has been learned, to accept it, to internalize it, and to build confidence in it.Answer
Selected Answer: Time
Correct Answer:
Time
Question 9
4 out of 4 points
The most widely used method of training is __________.Answer
Selected Answer: on-the-job training
Correct Answer: on-the-job training
Question 10
4 out of 4 points
The personality type of a person who is analytical, curious, methodical, and precise would be __________.Answer
Selected Answer: investigative
Correct Answer: investigative